5 Junior Technician Resume Examples

Five Key Resume Tips For Writing A Junior Technician Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Junior Technician Resume templates

Zippia allows you to choose from different easy-to-use Junior Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Junior Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Carl Reynolds
Junior Technician
Employment History
Junior Technician2019 - Present
AT&TChicago, IL
  • Install and repair IP based phone, internet access and TV on customer premise, residential and buissness.
  • Assisted Cable Technician over the phone on the installation process and activation of cable, phone and internet service.
  • Use interpersonal communication techniques 39.
  • Worked on outlook email client issue, virus removal, connection issue with internet and other devices.
Department Technician2014 - 2019
AT&TChicago, IL
  • Add new cat5 cable to customers' homes Provided excellent customer service.
  • Use interpersonal communication techniques 39.
  • Pole Climbing, Defensive driving,safety training and CPR certified.
  • Maintain extensive communication with all peers and managers while acting as a competent intial point of contact with the public
Automotive Technician2009 - 2014
RoushDearborn, MI
  • Participated in the Northstar engine swap program to address substandard engine performance.
  • Disassemble and reassemble machines or equipment or remove and reattach vehicle parts or trim, using hand tools.
  • Limit customer service complaints through follow up and education.
  • Maintain and repair dealership/customer vehicles.
Education
Some College Courses In Automotive Technology2009 - 2009
Henry Ford CollegeDearborn, MI
 
 
Contact Information
Chicago, IL
(740) 555-2145
creynolds@example.com
Skills
Knowledge Base
Personal Computers
Hardware
Hvac
Wheel Bearings
ABS
Powerpoint
Customer Vehicles
Vehicle Inspections
Drive Vehicles
 
 
Lawrence Gomez
Junior Technician
Richardson, TX
(910) 555-3664
lgomez@example.com
Skills
Store CleanlinessWindowsBGAPOSCustomer RelationsCRMNew MerchandiseComputer EquipmentQAFront End
 
 
Employment History
Junior Technician2016 - Present
AT&TRichardson, TX
  • Utilize UNIX at the tier 2 user level to maintain network integrity on a daily basis.
  • Install CAT 5 and RG 6 wiring Install and repair digital television, phone and internet services for residential customers
Bench Technician2015 - 2016
HPHouston, TX
  • Bench Techinician Repaired HP Printer /Monitored production daily Audited Units / Troubleshoot Trained new associates
  • Reworked and trouble shot ink jet printers including adding, removing, and replacing hardware and mechanical components.
  • Transfer, installation and setup of production line machinery from U.S to P.R.
Customer Service Assistant2013 - 2015
CHICAGO TRANSIT AUTHORITYOakbrook Terrace, IL
  • Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.
  • Collaborated with MIS, City of Chicago and Unisys to implement changes to databases and computer systems.
  • Operate a two-way radio using prescribed radio communication procedures.
  • Investigated and analyzed supervisory level customer complaints to identify and resolve complex issues.
  • Experience with Microsoft Office suite: Outlook, Excel, Word, and PowerPoint.
  • Service leading the front end of the market.
Education
Bachelor's Degree of Electrical Engineering2010 - 2013
DeVry UniversityOakbrook Terrace, IL
 
 
Charles Kennedy
Junior Technician
Contact Information
Rochester, NY
(820) 555-8437
ckennedy@example.com
Skills
  • Hardware
  • Helpdesk
  • Customer Vehicles
  • Power Steering
  • Windows
  • Hvac
  • Password Resets
  • Troubleshoot
  • Air Pressure
  • Powerpoint
 
 
Employment History
Junior Technician2017 - Present
Sutherland Global Services
Rochester, NY
  • Provided Advanced level hardware and software phone support for owners of Gateway Computers at a 24/7 call center.
  • Performed Password Resets and Admin Rights Granting.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Performed custom configuration of computer systems from servers to laptops, printers and associated peripherals to customers requirements per ISO specifications.
  • Assist in End User Support, restoring files and folders, troubleshooting windows errors, and troubleshooting printer problems.
  • Provide software application support and hardware repairs.
Network Assistant2013 - 2017
Chapin Hall Center For Children
Oakbrook Terrace, IL
  • Performed basic security audit of perimeter routers, identifying missing ACL's, writing and applying ACL's.
  • Supported healthcare computers utilizing OS Windows 2000, XP and 7.
  • Repaired notebooks and desktops for district and setup email between district and state offices.
  • Planned, coordinated, and implemented network security measures to protect data, software, and hardware.
  • Managed and developed Software Installer and Delivery Tools for Windows and Linux platforms.
Lube Technician (Part-Time)2012 - 2013
Jiffy Lube
Oakbrook Terrace, IL
  • Perform basic maintenance repairs as requested.
  • Team player environment helping customers by checking tire pressure , filling fluids.AccomplishmentsI learned how to change my own personal oil.
  • Install batteries, draining rear and front differentials and transmission flushes, radiator and power steering flushes.
Education
Bachelor's Degree of Computer Information Systems2010 - 2013
DeVry University
Oakbrook Terrace, IL
 
 
Diane Freeman
Junior Technician
Contact Info
Atlanta, GA
(960) 555-3781
dfreeman@example.com
Skills
Hvac
Helpdesk
Computer System
Computer Problems
Hardware
Customer Service
Mix Ingredients
Linux
New Associates
Positive Attitude
Employment History
Junior Technician2018 - Present
AppleAtlanta, GA
  • Supported issues including device configuration, Windows software and driver installation, syncing with Outlook or Exchange accounts, etc.
  • Keep clear and accurate records on customer interactions.
  • Support included all Apple consumer devices, including OS years experience of Mac, related and hardware related issues.
  • Provided prompt first level problem resolution to the retail stores, distribution center and support center.
Junior Technician2016 - 2018
ComcastPhiladelphia, PA
  • provided education and training support on Internet, phone and cable.
  • Rewired customer locations as necessary in order to complete cable TV/ internet or Net phone installations.
Sandwich Artist2015 - 2016
SubwayColumbus, OH
  • Developed product according to consumer's preference * Excelled at customer service satisfaction * Maintained safety and sanitation standards
Education
Associate's Degree of Medical Assisting Services2013 - 2015
Miller-Motte College - WilmingtonWilmington, NC
 
 
Joshua Nelson
Junior Technician
Atlanta, GA
(960) 555-3024
jnelson@example.com
Experience
Junior Technician2018 - Present
Cox EnterprisesAtlanta, GA
  • Perform network monitoring of all network elements throughout the High Speed Data, VOIP, and telemetry network.
  • Assisted customers with high speed internet, home networking, cable television, telephony and email issues.
  • Develop and direct technical support of all products for Cox Communication customers'.
  • Engage in real-time trouble shooting with customer questions about programming over the phone and partering customer with sales questions
  • provide floor support for tier I and tier II tech support agents.
  • Performed password resets and added users using active directory.
Junior Network Administrator2017 - 2018
All Florida Electric CoGainesville, FL
  • Installed of Red Hat Linux, Centos and Suse on servers.
  • Research software solutions according to needs and make recommendations accordingly, Install, configure and remove of system/enterprise hardware and applications.
  • Coordinated hardware and software repair processes with outside vendors.
  • Provided field, phone and desktop support for various software and hardware problems as well as network related problems (i.e.
  • Repaired minor server hardware problems and escalated major problems to HP vendors.
Apprentice Electrician (Part-Time)2016 - 2017
All Florida Electric CoGainesville, FL
  • Follow 2014 NEC code book.
  • Pull wiring to set fixtures Terminate electrical panels and outlets Make up J-boxes and joints
  • Perform minor electrical tasks such as wiring switches and running MC cable
  • Owned and operated all hand tools and PPE necessary for industrial and commercial work in all weather conditions.
  • Perform electrical, hydraulic, pneumatic, and mechanical troubleshooting and repair of all facility equipment.
  • Terminated panels Wired lights, receptacles, etc.. Commercial electrical construction
Skills
CommunicationOSElectrical SystemsTechnical AssistanceElectrical InstallationUser AccountsTest EquipmentElectrical UnitsPhone SystemElectrical Trade
Education
Bachelor's Degree In Computer Networking2014 - 2017
University of FloridaGainesville, FL
 
 
Carl Reynolds
Junior Technician
Employment History
Junior Technician2019 - Present
AT&TChicago, IL
  • Install and repair IP based phone, internet access and TV on customer premise, residential and buissness.
  • Assisted Cable Technician over the phone on the installation process and activation of cable, phone and internet service.
  • Use interpersonal communication techniques 39.
  • Worked on outlook email client issue, virus removal, connection issue with internet and other devices.
Department Technician2014 - 2019
AT&TChicago, IL
  • Add new cat5 cable to customers' homes Provided excellent customer service.
  • Use interpersonal communication techniques 39.
  • Pole Climbing, Defensive driving,safety training and CPR certified.
  • Maintain extensive communication with all peers and managers while acting as a competent intial point of contact with the public
Automotive Technician2009 - 2014
RoushDearborn, MI
  • Participated in the Northstar engine swap program to address substandard engine performance.
  • Disassemble and reassemble machines or equipment or remove and reattach vehicle parts or trim, using hand tools.
  • Limit customer service complaints through follow up and education.
  • Maintain and repair dealership/customer vehicles.
Education
Some College Courses In Automotive Technology2009 - 2009
Henry Ford CollegeDearborn, MI
 
 
Contact Information
Chicago, IL
(740) 555-2145
creynolds@example.com
Skills
Knowledge Base
Personal Computers
Hardware
Hvac
Wheel Bearings
ABS
Powerpoint
Customer Vehicles
Vehicle Inspections
Drive Vehicles
 
 
Lawrence Gomez
Junior Technician
Richardson, TX
(910) 555-3664
lgomez@example.com
Skills
Store CleanlinessWindowsBGAPOSCustomer RelationsCRMNew MerchandiseComputer EquipmentQAFront End
 
 
Employment History
Junior Technician2016 - Present
AT&TRichardson, TX
  • Utilize UNIX at the tier 2 user level to maintain network integrity on a daily basis.
  • Install CAT 5 and RG 6 wiring Install and repair digital television, phone and internet services for residential customers
Bench Technician2015 - 2016
HPHouston, TX
  • Bench Techinician Repaired HP Printer /Monitored production daily Audited Units / Troubleshoot Trained new associates
  • Reworked and trouble shot ink jet printers including adding, removing, and replacing hardware and mechanical components.
  • Transfer, installation and setup of production line machinery from U.S to P.R.
Customer Service Assistant2013 - 2015
CHICAGO TRANSIT AUTHORITYOakbrook Terrace, IL
  • Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.
  • Collaborated with MIS, City of Chicago and Unisys to implement changes to databases and computer systems.
  • Operate a two-way radio using prescribed radio communication procedures.
  • Investigated and analyzed supervisory level customer complaints to identify and resolve complex issues.
  • Experience with Microsoft Office suite: Outlook, Excel, Word, and PowerPoint.
  • Service leading the front end of the market.
Education
Bachelor's Degree of Electrical Engineering2010 - 2013
DeVry UniversityOakbrook Terrace, IL
 
 
Charles Kennedy
Junior Technician
Contact Information
Rochester, NY
(820) 555-8437
ckennedy@example.com
Skills
  • Hardware
  • Helpdesk
  • Customer Vehicles
  • Power Steering
  • Windows
  • Hvac
  • Password Resets
  • Troubleshoot
  • Air Pressure
  • Powerpoint
 
 
Employment History
Junior Technician2017 - Present
Sutherland Global Services
Rochester, NY
  • Provided Advanced level hardware and software phone support for owners of Gateway Computers at a 24/7 call center.
  • Performed Password Resets and Admin Rights Granting.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Performed custom configuration of computer systems from servers to laptops, printers and associated peripherals to customers requirements per ISO specifications.
  • Assist in End User Support, restoring files and folders, troubleshooting windows errors, and troubleshooting printer problems.
  • Provide software application support and hardware repairs.
Network Assistant2013 - 2017
Chapin Hall Center For Children
Oakbrook Terrace, IL
  • Performed basic security audit of perimeter routers, identifying missing ACL's, writing and applying ACL's.
  • Supported healthcare computers utilizing OS Windows 2000, XP and 7.
  • Repaired notebooks and desktops for district and setup email between district and state offices.
  • Planned, coordinated, and implemented network security measures to protect data, software, and hardware.
  • Managed and developed Software Installer and Delivery Tools for Windows and Linux platforms.
Lube Technician (Part-Time)2012 - 2013
Jiffy Lube
Oakbrook Terrace, IL
  • Perform basic maintenance repairs as requested.
  • Team player environment helping customers by checking tire pressure , filling fluids.AccomplishmentsI learned how to change my own personal oil.
  • Install batteries, draining rear and front differentials and transmission flushes, radiator and power steering flushes.
Education
Bachelor's Degree of Computer Information Systems2010 - 2013
DeVry University
Oakbrook Terrace, IL
 
 
Diane Freeman
Junior Technician
Contact Info
Atlanta, GA
(960) 555-3781
dfreeman@example.com
Skills
Hvac
Helpdesk
Computer System
Computer Problems
Hardware
Customer Service
Mix Ingredients
Linux
New Associates
Positive Attitude
Employment History
Junior Technician2018 - Present
AppleAtlanta, GA
  • Supported issues including device configuration, Windows software and driver installation, syncing with Outlook or Exchange accounts, etc.
  • Keep clear and accurate records on customer interactions.
  • Support included all Apple consumer devices, including OS years experience of Mac, related and hardware related issues.
  • Provided prompt first level problem resolution to the retail stores, distribution center and support center.
Junior Technician2016 - 2018
ComcastPhiladelphia, PA
  • provided education and training support on Internet, phone and cable.
  • Rewired customer locations as necessary in order to complete cable TV/ internet or Net phone installations.
Sandwich Artist2015 - 2016
SubwayColumbus, OH
  • Developed product according to consumer's preference * Excelled at customer service satisfaction * Maintained safety and sanitation standards
Education
Associate's Degree of Medical Assisting Services2013 - 2015
Miller-Motte College - WilmingtonWilmington, NC
 

What Should Be Included In A Junior Technician Resume

1

1. Add Contact Information To Your Junior Technician Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Junior Technician Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Junior Technician Resume Relevant Education Example #1
Bachelor's Degree In Computer Information Systems 2014 - 2016
DeVry University Oakbrook Terrace, IL
Junior Technician Resume Relevant Education Example #2
Associate's Degree In Medical Assisting Services 2014 - 2016
Miller-Motte College - Wilmington Wilmington, NC
3

3. Next, Create A Junior Technician Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Junior Technician
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Junior Technician Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Junior Technician
Verizon
  • Published basic support articles for most common functionalities of Android OS.
  • Verified provisioning and diagnosed device or network issues, PC operating systems, specifically Device Manager and TCP/IP configuration.
  • Installed, configured and performed troubleshooting exercise on hardware and software components and voice/data network.
  • Presented extensive presentations that consisted of troubleshooting and technology, while providing education to management, supervisors, and help desk agents
  • Used tools, diagnostic procedures and troubleshooting techniques for operating systems Proficient with Windows OS Maneuverability and Windows Utilities.

Work History Example # 2
MIS Specialist
Apple
  • Produced new business accounts to generate new revenue for the Apple Business Team.
  • Isolated and identified grapevine trunk and root pathogens in diseased plant extension specimens.
  • Trained and educated customers on their apple products and how to use them efficiently and effectively for business and personal use.
  • Obtained certification as an Apple Mobile Technician
  • Demonstrated excellent customer-centered service through effective communication, creative problem solving abilities, and educating customers on products and services.

Work History Example # 3
Data Systems Technician
HP
  • Resolved issues in Exchange email migration, hardware and software, wired and wireless connectivity, and VPN connections.
  • Implemented and maintained quality methodologies (SPC, TPM, TQC, SQC) for effective problem solving and decision-making.
  • Facilitated integration of 3 separate UNIX administration teams across the U.S.A. under a single group as the main site liaison.
  • Provided expert support and training on Word, Excel, and PowerPoint, and Access.
  • Utilized TCP/IP commands for troubleshooting occasionally to possibly determine network issues.

Work History Example # 4
Junior Technician
Chevron
  • Placed users and computer in SCCM collections, updated policies.
  • Handled all aspects of hardware assets for the migration project.
  • Worked with upper level Tier 3 Engineers when troubleshooting switches above my level of access.
  • Designed and managed the disaster recovery plan and database security improvements for a large private medical corporation.
  • Conducted training of users, technicians and "champions" in hardware, software, and networking and troubleshooting.

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5

5. Highlight Your Junior Technician Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your junior technician resume:

  1. Master Certified Electronics Technician (CETma)
  2. Certified Pharmacy Technician (CPhT)
  3. Network 5 Certification
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Entry Networking Technician (CCENT)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021