"customer service," "hvac," and "fall protection" aren't the only skills we found junior technicians list on their resumes. In fact, there's a whole list of junior technician responsibilities that we found, including: Arguably the most important personality trait for a junior technician to have happens to be customer-service skills. An example from a resume said this about the skill, "computer support specialists must be patient and sympathetic" Additionally, other resumes have pointed out that junior technicians can use customer-service skills to "performed customer support related tasks and special projects as assigned by management. " Another trait important for fulfilling junior technician duties is listening skills. According to a junior technician resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Here's an example of how junior technicians are able to utilize listening skills: "communicated the causes of - and solutions to - technical issues in terms less-technical clients can understand. " Problem-solving skills is also an important skill for junior technicians to have. This example of how junior technicians use this skill comes from a junior technician resume, "support workers must identify both simple and complex computer problems, analyze them, and solve them." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "served as first point of contact for end users across the country and resolved connectivity issues of hotel guests. " In order for certain junior technician responsibilities to be completed, the job requires the skill "speaking skills." According to a junior technician resume, "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." As an example, this snippet was taken directly from a resume about how this skill applies: "provided customer support and troubleshooting of issues presented by end users who called into the helpdesk for assistance. " As part of the junior technician description, you might find that one of the skills that might be helpful to the job is "writing skills." A junior technician resume included this snippet: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This skill could be useful in this scenario: "mentored junior-level technicians in writing complex sql queries to accomplish their daily duties. "
See the full list of junior technician skills.
Before becoming a junior technician, 33.8% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.0% junior technicians went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some junior technicians have a college degree. But about one out of every four junior technicians didn't attend college at all.
Those junior technicians who do attend college, typically earn either a business degree or a computer science degree. Less commonly earned degrees for junior technicians include a information technology degree or a computer information systems degree.
When you're ready to become a junior technician, you might wonder which companies hire junior technicians. According to our research through junior technician resumes, junior technicians are mostly hired by Deloitte, Goodyear, and Daifuku Usa Inc. Now is a good time to apply as Deloitte has 125 junior technicians job openings, and there are 31 at Goodyear and 10 at Daifuku Usa Inc.
But if you're interested in companies where you might earn a high salary, junior technicians tend to earn the biggest salaries at Citi, Deloitte, and Daysmart. Take Citi for example. The median junior technician salary is $84,873. At Deloitte, junior technicians earn an average of $75,141, while the average at Daysmart is $69,352. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on junior technician salaries across the United States.
Some other companies you might be interested in as a junior technician include Us Navy, IBM, and AT&T.; These three companies were found to hire the most junior technicians from the top 100 U.S. educational institutions.
For the most part, junior technicians make their living in the professional and non profits industries. Junior technicians tend to make the most in the technology industry with an average salary of $43,067. The junior technician annual salary in the manufacturing and energy industries generally make $41,501 and $39,938 respectively. Additionally, junior technicians who work in the technology industry make 22.7% more than junior technicians in the professional Industry.