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Engineering Manager jobs at Justworks

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  • Manager, Analytics Engineering

    Justworks 4.4company rating

    Engineering manager job at Justworks

    Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are You are a data leader with a curious mindset, a passion for building, and an eye for optimization. You thrive when enabling the strategic and effective use of data within and outside of a data team. You are adept at understanding business challenges and framing them as enablement opportunities. You possess strong empathy, interpersonal skills, and attention to detail, enabling you to work effectively with your team and cross-functional partners. You can clearly translate complex data concepts into assets that enable data-informed strategy, and have a growing track record of guiding projects to successful outcomes. We are seeking a highly skilled and motivated Manager of Analytics Engineering with people management experience and hands-on development skills. In this "player-coach" role, you will be responsible for managing a team of analytics engineers, while also working closely with cross-functional teams to design, build, and maintain scalable data pipelines and robust data models. Your work will directly contribute to business growth by providing a reliable and accessible data foundation for analysis and reporting. This role requires a strong analytical & data modeling background, a deep understanding of the modern data stack, and a passion for mentoring and growing teams. Your Success Profile What You Will Work On Lead and develop a team of analytics engineers, fostering their professional growth through goal-setting, coaching, feedback, and recognition. Guide your team in designing, implementing, and maintaining scalable data models and ELT pipelines, a star schema architecture, and reporting solutions that power business intelligence, reduce time to insights, and elevate our company-wide data literacy. Manage project priorities and timelines for your team, ensuring the timely delivery of rigorous, impactful solutions while upholding high standards for data quality and integrity. Collaborate with Data & Analytics leadership and cross-functional teams (including Engineering, Operations, and business teams) to understand requirements and translate them into executable analytics engineering projects and data products. Contribute to the data strategy and roadmap by identifying opportunities and executing projects leveraging data modeling, data warehouse architecture, and other analytics engineering best practices. Uphold and contribute to best practices for data model development, testing, and documentation within your team to deliver iteratively and efficiently. Build relationships with cross-functional leads to promote the adoption of new methods, technologies, and self-service data tools that help the organization scale. How You Will Do Your Work In the Manager, Analytics Engineering role, how results are achieved is paramount for your success and ultimately result in our success as an organization. Your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies: Plans & Aligns - Ensures individual actions support company mission; communicates effectively; understands urgency and plans accordingly Balances Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders. Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking across the organization. Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Good Judgment - Pauses before acting; asks questions to fully understand context; applies critical thinking and takes ownership of outcomes Teamwork & Communication - Honors diverse thoughts and opinions; leverages unique skills to maximize efficiency Skills and Knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude. Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” Qualifications 7+ years of experience in a data role such as analytics engineering, data engineering, or data warehousing, with hands-on experience designing and building scalable data models and ETL/ELT pipelines. 2+ years in people management, with a proven track record of developing and managing high-performing teams. Proficiency in SQL and Python. Deep expertise in data warehouse architecture and dimensional modeling (e.g., Kimball). Demonstrated experience with a modern data stack, preferably Snowflake, Airflow, and dbt. Strong analytical and problem-solving skills, with the ability to work with complex datasets to transform and model them for analytical use. Excellent oral & written communication skills and a strong ability to collaborate with both technical and non-technical stakeholders. Strong project management skills, with the ability to manage multiple projects, prioritize effectively, and meet deadlines. The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $225,500.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report
    $205k-225.5k yearly Auto-Apply 60d+ ago
  • Vice President of Engineering

    J.Hilburn 4.2company rating

    Lewisville, TX jobs

    The Vice President of Engineering is a senior technology leader responsible for driving J.Hilburn's digital product architecture, engineering strategy, and execution. This role combines strategic vision, people leadership, and delivery discipline to ensure technology is a growth enabler across all business functions. The VP partners closely with the Product Management organization to translate business strategy into scalable, secure, and high-performing technology solutions - including the next-generation Stylist iOS App, eCommerce platform, and enterprise systems. Core Accountabilities and Responsibilities Strategic Leadership & Vision Define and execute J.Hilburn's technology strategy aligned with corporate goals and long-term growth initiatives. Collaborate with the CTO and executive leadership team on system modernization, scalability, and security. Provide architectural oversight across all digital systems to ensure reliability, maintainability, and integration. Set measurable OKRs that link engineering delivery to business outcomes. Build a culture of innovation, technical excellence, and accountability across all engineering disciplines. Stylist App Vision & Execution Partner with the Product Manager to define and execute the roadmap for the Stylist App, ensuring it supports Stylist productivity, order management, and client engagement. Lead engineering execution to deliver scalable, performant, and feature-rich App experiences aligned with stylist needs and company goals. Mentor the UI/UX Designer to ensure success in creating creative, guided, and intuitive user experiences that reflect the Stylist journey from client onboarding to order completion. Collaborate with the Product Manager and Designer to ensure every release balance creativity, usability, and technical feasibility. Drive data-informed iteration - incorporating Stylist feedback, analytics, and usability insights to continuously refine the experience. Oversee technical architecture to ensure App reliability, security, and scalability for future features and integrations. Partner with the Product Manager to monitor key performance indicators (adoption rate, order efficiency, and Stylist engagement). Champion cross-functional collaboration between Product, Design, and Engineering to deliver seamless and Stylist-first digital solutions. Product Partnership & Sprint Management Partner with the Product Owner to lead IT sprint planning, backlog prioritization, and iterative delivery. Ensure Agile ceremonies and sprint cycles are data-driven and outcome-focused, improving velocity and delivery consistency. Balance the development of new features with technical debt reduction and infrastructure improvements. Maintain alignment between product priorities and engineering capacity to ensure predictable delivery. Lead sprint performance reviews to evaluate velocity, defect rates, and completion metrics (targeting 90%+ sprint completion). Drive cross-functional communication to manage risks, dependencies, and changes proactively. Engineering Management & Organizational Leadership Lead and scale a multidisciplinary team including software engineers, DevOps, QA, IT operations, and UI/UX design. Mentor engineering leaders to strengthen their management, planning, and technical leadership capabilities. Implement frameworks for performance reviews, growth planning, and technical development. Build a culture of continuous learning, ownership, and cross-team collaboration. Oversee IT resource planning, budgeting, and vendor management to support delivery excellence. Operational Performance Ensure the reliable and secure operation of all technology platforms with 99.9% uptime. Drive system modernization, cloud migration, and automation initiatives to improve scalability and resilience. Oversee CI/CD implementation, automated testing, and monitoring best practices. Define and enforce coding standards, documentation practices, and architectural frameworks. Manage risk and compliance through proactive IT governance, security, and incident management. Required Knowledge, Skills and Abilities Strong strategic thinking and business acumen - able to translate company vision into technical execution. Deep understanding of Agile delivery and sprint-based workflows. Excellent leadership, communication, and influence across technical and non-technical stakeholders. Proven track record of leading modernization, architecture evolution, and scaling technology organizations. Committed to fostering collaboration, mentorship, and an inclusive engineering culture. Required Education and Experience Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of software engineering experience, with at least 5+ years in engineering management or executive leadership roles. Proven experience managing Agile/Scrum teams and collaborating closely with Product Owners and Designers. Expertise in .NET / .NET Core, Swift, RESTful APIs, SQL Server, and cloud-based infrastructure. Experience leading mobile-first and eCommerce platform development at scale. Demonstrated success in building and maturing high-performing engineering organizations. Travel Minimal; occasional travel for leadership meetings, conferences, or vendor visits. *** WE ARE NOT SEEKING ASSISTANCE FROM ANY STAFFING AGENCIES. ALL RECRUITMENT FOR THIS ROLE WILL BE DONE IN-HOUSE***
    $69k-104k yearly est. 1d ago
  • Backend Engineer - Vice President / Senior Vice President

    Icapital Network 3.8company rating

    New York, NY jobs

    About the Role The Backend Engineer at iCapital will play an integral role in designing and implementing systems that power the iCapital platform. We are looking for engineering manager that can lead the medium to large software engineering team through SDLC process and is comfortable operating in large scale organization with many cross-team dependencies. More than checking the boxes on specific technologies, we are looking for driven team members with technical depth and a desire to deliver end products for our clients. You will work closely with our Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found via testing. Our platform sits on top of a micro-services architecture with services built in Scala, Ruby, Node.js and Python. If you are not already familiar with the technologies used at iCapital, you will have the opportunity to pick up these new tools and technologies while on the job-with support from management and mentors. Responsibilities Building cloud native services using Scala using open-source frameworks Akka, ZIO etc. Lead the direction and development of the firm's go-to-market strategy. Develop new and existing relationships with investment banks, third-party distributors, and distribution partners to develop the product category for the firm. Work with internal technical partners to create a product offering that meets the needs of our clients. Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams platform onboarding and ongoing client development. Maintain synchronization across various industry groups to deliver a robust platform solution that addresses key stakeholders needs. Take ownership of projects and provide strong analytical support to teammates. Develop presentations with significant data and analysis for internal meetings and projects. Active participation in Peer Code Reviews as part of our standard SDLC and Change Management Process Qualifications Degree in Software Engineering 7+ years of cloud-based application development Experience in Scala, Node.js or Java a plus Demonstrated understanding of relational or NoSQL database concepts and modeling practices Passion for actively learning new technologies Ability to work independently or as part of a group effort, as required Solid problem-solving abilities Excellent communication skills Collaborative approach to software development Proven analytical skills, problem solving ability, and attention to detail Strategic mindset and ability to work independently Benefits The base salary range for this role is $160,000 to $220,000 depending on level and experience. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $160k-220k yearly Auto-Apply 13d ago
  • Full Stack Engineer - Vice President / Senior Vice President

    Icapital Network 3.8company rating

    New York, NY jobs

    About the Role iCapital is looking for a Full-Stack Engineer to join the iCapital Identity Platform team. This role will help define and deliver new features for one or more of iCapital's software platforms. This individual will work closely with our Product Management and Design teams throughout the software development process, scoping requirements, reviewing work in progress, and addressing issues found in automated and manual test efforts. The iCapital Identity frontend uses TypeScript React/GraphQL/Relay. Our backend is Elixir/Phoenix with a dash of Go and NodeJS, on PostgreSQL. We deploy on AWS, provisioned through Terraform. Responsibilities Leverage an Elixir+Phoenix backend running on Amazon's latest serverless technologies to power a TypeScript+React frontend. Support existing products and features, while helping design and build new ones. Design and develop integrations with other platforms within iCapital. Collaborate regularly with other stakeholders and partners to solicit requirements, seek feedback and provide updates. Qualifications 10-15+ years of experience in a related field Strong understanding of modern browser technology and experience building for the web (HTTP, how cookies work, CSP, CORS, etc) is required Strong experience developing full stack web applications Experience in a collaborative environment where engineers are expected not only to build great technology, but also to define project vision, specify technical strategy, and always be learning Strong relational database fundamentals Excellent written and verbal communication skills Demonstrable proficiency and a track record of professional success coding in at least one programming language Experience with Linux and comfort on the command line Experience writing production-ready code in Elixir, TypeScript, JavaScript, Go, or Ruby Able to optimize queries for PostgreSQL Able to develop with React, Vue, Angular, or LiveView Experience deploying on and configuring Amazon Web Services Previously serving in a security/penetration testing role Querying Google's BigQuery/large relational datasets Technical leadership, team lead or management experience Benefits The base salary range for this role is $160,000 to $220,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $160k-220k yearly Auto-Apply 13d ago
  • Manager, Sales Engineering

    Gong.Io 4.3company rating

    New York jobs

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Location: This position is a hybrid-based role (office and remote). The mission of our Sales Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. As a manager on our Sales Engineering team, you will be instrumental in building and leading a team of Sales Engineers who support our Commercial, Mid-Market, and Enterprise segments. You will work closely with cross-functional stakeholders and guide the team in solution-based selling of our industry-leading Revenue AI platform. RESPONSIBILITIES Build & lead a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using our Gong platform. Recruit, mentor, and empower Sales Engineers to maximize their potential and contribute effectively to team and company goals. Play an active role in training team members on new features, processes, and collateral, fostering continuous learning and development. Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth. Develop and implement streamlined processes and create impactful collateral to support the team and enhance stakeholder engagement. Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution. Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives. Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions. QUALIFICATIONS Must have 6-10 years of relevant sales engineering experience, and a proven track record of building and managing high-performing sales engineering teams. Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development. Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle. Ability to foster trust and collaboration among team members and cross-functional stakeholders. Strong business acumen with a deep understanding of key personas and workflows within a GTM organization. Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems. Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON. Understanding of security and privacy considerations related to SaaS systems. Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively. Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The target OTE for this position is $200,000-$220,000. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. #LI-AM1
    $200k-220k yearly Auto-Apply 60d+ ago
  • Director of Engineering (remote)

    Cadre 4.4company rating

    Los Angeles, CA jobs

    About the job Multi Media LLC, a pioneer in digital innovation, specializes in crafting cutting-edge products for the content creator economy. Our flagship platform, Chaturbate, stands as a pillar in the adult entertainment industry, linking millions across the globe. We are devoted to cultivating a safe, inventive, and engaging community experience. We're excited to embark on some groundbreaking projects and are seeking a Director of Engineering to join our team. As a key member of our team, you'll play a pivotal role in implementing Agile practices that streamline our projects, boost team efficiency, and elevate our software engineering capabilities. About the role: This role is a great career opportunity for an individual who seeks to assemble adept project teams, set ambitious yet achievable objectives, and employ innovative management methods to ensure successful project delivery. This role is not just about overseeing projects but also about nurturing a culture of excellence and continuous growth among our engineering teams. What you'll do: Structure a software engineering team in small modules with ownership and no overlap. Assemble and review cross-functional agile teams that exist for a specific feature. Lead the entire project lifecycle, ensuring projects are initiated, executed, and closed with precision, meeting all technical and time constraints. Oversee code reviews and quality standards. Employ and advocate for advanced project management methodologies to improve efficiency and effectiveness in workflows. Collaborate closely with stakeholders to establish and monitor Objectives and Key Results (OKRs), ensuring alignment with organizational goals. Identify, develop, and retain talent within the engineering teams, providing guidance and developing tailored professional development paths. Rate and evaluate project outcomes, driving continuous improvement in engineering practices and performance. What you bring to the table: A demonstrated track record of successfully managing software development teams. A deep understanding of management principles and a passion for applying them to streamline engineering processes. Experience in setting and achieving OKRs and the ability to lead teams towards meeting these objectives. Excellent talent management skills, with a knack for identifying and nurturing engineering talent. Perks and benefits: Fully remote optional and flexible work schedule. Health, Vision, Dental, and Life Insurance for you and any dependents, with policy premiums covered by the Company. 401k plan with 5% matching. Long & Short term disability insurance. Unlimited PTO. Annual Year-End Company Closure. 12 Paid Holidays. $125/week meals and grocery stipend via Sharebite. Employee wellness programs via Holisticly. EAP and Employee Recognition Programs. And much more! The Base Salary range for this position is $225,000 - $285,000 annually. This range reflects base salary only and does not include additional compensation or benefits. The range displayed reflects the minimum and maximum range for a new hire across the US for the posted position. A candidate's specific pay will be determined on a case-by-case basis and may vary based on the candidate's job-related skills, relevant education, training, experience, certifications, and abilities of the candidate, as well as other factors unique to each candidate. Multi Media, LLC is an equal opportunity employer and strives for diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people from underrepresented groups to apply!
    $225k-285k yearly 60d+ ago
  • Director of AI Engineering

    Zenleads 4.0company rating

    Remote

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is the AI-native GTM platform used by millions of professionals worldwide, helping revenue teams automate workflows, personalize outreach, and convert prospects into customers. Backed by Sequoia and Bain Capital and valued at $1.6B+, Apollo is one of the fastest-growing SaaS companies in the world, shipping AI-first capabilities across assistants, agentic automation, search, and generation at massive scale. We are entering a hyper-growth phase of AI innovation and are hiring a Director of AI Engineering to lead the strategy, engineering execution, and cross-functional integration of Apollo's applied AI systems. Your Role & Mission As the Director of AI Engineering, you will own the end-to-end delivery of Apollo's AI roadmap spanning autonomous agentic systems, LLM-powered workflows, search & relevance, personalization, and production-grade ML infrastructure. You will lead and scale a high-impact AI Engineering organization responsible for turning cutting-edge AI techniques into real, revenue-driving product capabilities used by millions. This role sits at the intersection of Engineering, Product, Machine Learning, Growth, and GTM, requiring deep technical leadership, exceptional product intuition, and a track record of shipping AI systems that create measurable business outcomes. You will define the long-term architecture for agentic AI at Apollo, elevate engineering excellence, mentor senior ICs and managers, and accelerate Apollo's position as the AI-native leader in the go-to-market ecosystem. What You'll Own & Deliver AI Systems Strategy & Roadmap Define the multi-year technical vision for Apollo's AI stack, spanning agents, orchestration, inference, retrieval, and platformization. Prioritize high-impact AI investments by partnering with Product, Design, Research, and Data leaders to align engineering outcomes with business goals. Establish technical standards, evaluation criteria, and success metrics for every AI-powered feature shipped. Agentic Systems & Applied AI Delivery Lead the architecture and deployment of long-horizon autonomous agents, multi-agent workflows, and API-driven orchestration frameworks. Build reusable, scalable agentic components that power GTM workflows like research, enrichment, sequencing, lead scoring, routing, and personalization. Own the evolution of Apollo's internal LLM platform for high-scale, low-latency, cost-optimized inference. AI Assistants, Search & Personalization Oversee model-driven experiences for natural-language interfaces, RAG pipelines, semantic search, personalized recommendations, and email intelligence. Partner with Product & Design to build intuitive conversational UX that hides underlying complexity while elevating user productivity. Experimentation, Evaluation & Observability Implement rigorous evaluation frameworks, including offline benchmarking, human-in-the-loop review, and online A/B experimentation. Ensure robust observability, monitoring, and safety guardrails for all AI systems in production. Drive continuous model improvement through telemetry, feedback loops, and data-driven performance tuning. Technical Leadership & Team Building Build and lead a world-class AI Engineering team of senior ICs, managers, and cross-functional collaborators. Foster a culture of experimentation, velocity, and pragmatic engineering, where speed and safety coexist. Mentor engineers on system design, LLM architectures, distributed systems, and applied ML best practices. Upskill the broader engineering org in AI-native development, tooling, and automation. Cross-Functional Impact & Execution Excellence Collaborate closely with Data Science, Product, Design, and Research teams to ensure AI capabilities integrate seamlessly into the GTM user journey. Accelerate learning cycles by combining LLM experimentation, product iteration, telemetry insights, and engineering automation. What We're Looking For Technical & Production Expertise 10-15+ years in software engineering, with significant leadership experience owning AI/ML or applied LLM systems at scale. Proven history shipping LLM-powered features, agentic workflows, or AI assistants used by real customers in production. Deep understanding of LLM orchestration frameworks (LangChain, LlamaIndex), RAG pipelines, vector search, embeddings, and prompt engineering. Expert in backend & distributed systems (Python strongly preferred) and cloud infrastructure (AWS/GCP). Strong experience with telemetry, observability, and cost-aware real-time inference optimizations. Leadership, Strategy & Delivery Demonstrated ability to lead senior engineers, define technical roadmaps, and deliver outcomes aligned to business metrics. Experience building or scaling teams working on experimentation, optimization, personalization, or ML-powered growth systems. Exceptional ability to simplify complex problems, set clear standards, and drive alignment across Product, Data, Design, and Engineering. Strong product sense, ability to weigh novelty vs. impact, focus on user value, and prioritize speed with guardrails. AI-Native Engineering Mindset Fluent in integrating AI tools into engineering workflows for code generation, debugging, delivery velocity, and operational efficiency. Comfortable balancing rapid experimentation with production rigor, ensuring features are safe, reliable, and measurable. Thrives in an environment where learning velocity, automation, and continuous improvement are core values. What Will Make You Successful at Apollo You raise the bar on engineering leadership - setting standards that elevate execution, quality, and innovation across the org. You operate with ownership and urgency. Apollo ships fast, iterates fast, and expects leaders to turn ambiguity into scalable systems. You connect AI research to real product outcomes. Novelty matters less than moving business metrics materially. You excel cross-functionally. You influence Product, Desig, and Data with clarity, technical depth, and pragmatic decision-making. You thrive in AI-native environments. You use AI daily to accelerate engineering, improve workflows, and teach your teams to do the same. #LI-SD1 The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range$300,000-$450,000 USDWe are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You'll Love Working at Apollo At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you. Learn more here!
    $137k-217k yearly est. Auto-Apply 31d ago
  • Director Engineering

    Certify 4.3company rating

    Remote

    About Certify:At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the Role: As the Director of Engineering at CertifyOS, you'll be at the helm of one of our most critical technical areas: building and scaling our provider data platform. This platform powers everything from licensing and credentialing to real-time network insights for some of the largest healthcare organizations in the U.S. You'll lead multiple engineering teams, influence technical strategy, and work cross-functionally to deliver a highly scalable, resilient, and performant system. A significant part of the role involves working with data at scale - including challenges like data integration, entity resolution, streaming, quality, and analytics - and transforming this data into reliable, API-first products. We're looking for a leader who combines deep technical expertise with a product mindset, and who can both drive architecture and grow high-performing teams. What you'll do: Lead a significant part of the engineering team: Establish best practices, design, and implement product capabilities and platform architecture to build a scalable, performant, and available provider data management platform. Ensure timely deliveries with high quality: Identify initiatives, design solutions, ensure teams are able to deliver, and drive comprehensive test coverage, Enhance Observability: Build and manage monitoring and observability frameworks, including logging and alerting systems, to improve system resilience. Cross-functional Collaboration: Partner with product and engineering teams to support scalable, high-quality releases and ensure smooth operations across development. Leadership & Mentorship: Lead a multi-disciplinary engineering team, promoting skill development and fostering a high-performance culture. Strategic Influence: Contribute to CertifyOS's broader technical strategy, supporting our mission to build a robust, scalable, and enterprise-ready platform. What makes you a match: Experience: 12+ years in software engineering, with at least 5 years in engineering management, including leading other managers. Master Data Management: A clear understanding of master data management - what it is, why it matters, and the common technical challenges involved. Must have familiarity with core concepts of MDM including entity resolution, survivorship, lineage, history, and data ingress/egress. Prior hands-on experience is a big plus but a strong conceptual grasp is required. Data & Platform Depth: Experience in at least 3 of the following areas: Data integration or ingestion, Data extraction or export, API management, Data quality, Analytics and reporting, Data streaming (e.g., Kafka, Pub/Sub), Data storage and performance optimization Data-Centric Product Development: Experience building or leading development of data-heavy enterprise platforms. Master Data Management (MDM) experience is preferred. SaaS Delivery: Demonstrated success in delivering reliable, scalable SaaS products. Infrastructure as Code: Proficient with tools like Terraform, CloudFormation, or similar. Cloud-Native Architecture: Skilled in containerization and orchestration (Docker, Kubernetes) on cloud platforms (GCP preferred). Observability & Monitoring: Built or led efforts in system observability-logging, alerting, tracing (e.g., GCP Logging, Stackdriver). Leadership & Communication: High-agency leader, able to drive cross-functional collaboration and communicate complex technical ideas effectively across functions. Nice to have: Experience managing software quality through development including the testing pyramid Experience with SRE principles or responsibility over production systems At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.
    $141k-223k yearly est. Auto-Apply 60d+ ago
  • Engineering Manager

    Artsy 4.0company rating

    New York, NY jobs

    Artsy is transforming the art market - the last major consumer marketplace to come online - by aggregating over $30B in commercial inventory on a single platform. Our Engineering team is at the heart of this transformation, unlocking new possibilities for art buyers and sellers around the globe. Reporting to our VP of Engineering, we're seeking an experienced Engineering Manager who combines deep technical insight with exceptional people leadership. You'll be responsible for guiding a diverse team of engineers (junior all the way up through staff) - the team has a variety of skillsets, from mobile to frontend to data and backend. You'll drive technical excellence and foster a culture that prioritizes performance, growth, and cross-functional collaboration. This role offers you the opportunity to influence the technical direction of products while actively mentoring and developing your team. You'll join a cross-functional product team and work closely with colleagues in Product, Design, Data, and Engineering. Together, we build tools that help sellers manage their inventory, strengthen collector relationships, and gain market insights. Our teams also create seamless, trustworthy experiences for collectors-supporting them through the often complex steps of evaluation, payment, shipping, and fulfilment. This is a full time hybrid role based in NYC. What You'll Do at Artsy: Lead a team of 6+ engineers by setting clear goals and cultivating a high-performing, inclusive culture that values open feedback, continuous learning, and innovation. Own the hiring pipeline to attract and select top-quality, diverse talent aligned with our growth and inclusion goals. Leverage your technical expertise to mentor on design, architecture, and code quality; actively participate in technical decision-making and code reviews; and identify each engineer's unique strengths to maximize team impact. Implement performance management practices that address issues promptly and empathetically, establish personalized development plans, and regularly coach engineers to align individual and team objectives. Act as a key liaison between Engineering, Product, Design, and other stakeholders by collaborating with peers to streamline processes, drive engineering-wide improvements, and leverage cross-functional insights for strategic staffing and decision-making. This role is a fit for you if: You are a seasoned engineering leader with a proven track record managing distributed teams. You are a technical expert with hands-on experience as an individual contributor, technical lead, and people manager- someone who values high quality code and robust engineering practices. You are a performance-driven manager who is passionate about mentoring, offering constructive feedback, and driving career development. You are an effective collaborator who thrives in a complex organization, able to align diverse teams and influence cross-functional strategies. You're a champion for diversity and inclusion, committed to building teams that bring varied perspectives to our innovative work. You have strong opinions, loosely held. You will change our team, and our team will change you. You feel resonance with Artsy's vision along with its engineering principles. This role will be based in NYC. This role is unlikely to be a good match if you…. Struggle with ambiguity or setting goals and aligning outcomes in a complex organization. Are only interested in people management and not excited about leading a team to drive impact through technology. What success looks like in your first 3-6 months: First 3 months: Build strong relationships with your team members, direct reports, and peers. Develop a high-level understanding of the business and become an expert in Artsy's product. Understand how your team works and start to monitor and impact team health and performance. First 6 months: Drive measurable improvements in your team's execution, performance, and collaboration. Become actively involved in initiatives that shape the broader engineering organization. We know no one is a perfect match on paper, so if you're passionate about this role, please apply! We're excited to learn how your skills, experiences, and insights could make a difference. Please Note: We can only accept applications from those eligible to live and work in the United States. This is a hybrid role with office attendance required 2-3 days/week. How we will Evaluate your Skills: Our standard interview process looks like: 1) Talent Acquisition Interview 2) Hiring Manager Interview 3) Team Interviews focused on your Technical skillset and People Management & Coaching skills 4) Meet the Team in Person If you are selected to interview for the Engineering Manager position, we will share a detailed guide on what you can expect from the hiring process and how to prepare for each stage. What We Offer: Opportunity to reimagine the art industry while working with a talented, diverse, international team. Competitive salary and equity Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In-person expectations vary by role) Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more The salary range for this role is $185,000-$215,000 annually. Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team. All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our “What We Offer” above for more detail, or speak to our Talent Acquisition Team to learn more! Please note that we do not accept applications sent by email. You should submit your application directly through our careers website! About Artsy Engineering: Artsy's engineering organization encourages knowledge building and sharing across teams and roles, as well as within the larger community through open source software, our blog, and podcast. We come from different backgrounds but all care deeply about achieving Artsy's mission. We value a collaborative environment, rapid iteration, and product work that is both high-quality and pragmatic. We aim for this environment and business challenge to inspire the best work of engineers' careers. Artsy Values Artsy has five core values that will inform your experience at Artsy. For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming. Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes. Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us. Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves. Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection. Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
    $185k-215k yearly Auto-Apply 47d ago
  • Director of Industrial Engineering

    Cart.com 3.8company rating

    Remote

    Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Remote: Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations. US locations include AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. The Role: Our Director of Industrial Engineering will lead the industrial engineering team at Cart.com. In this role you will be responsible for overseeing the successful integration of new technologies and processes, ensuring the seamless onboarding of clients and partners, and optimizing our fulfillment operations. As a key member of the leadership team, you will play a crucial role into driving efficiency, scalability and overall performance for our fulfillment operations. What You'll Do: Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results. Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals. Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation. Develop and execute project plans, timelines, and budgets for successful technology and process implementations. Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure. Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations. Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience. Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities. Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results. Who You Are: An influential leader with a track record of building and maintaining high performing teams. Have Extensive knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. An exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions. An excellent communicator with interpersonal skills to effectively collaborate with internal teams, clients and external partners. What You've Done: 10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics. Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. Successfully managed multiple projects simultaneously while meeting deadlines and delivering quality results Nice to Haves: Ecommerce Fulfillment Experience Start Up Experience Physical Demands & Working Conditions: Ability to travel 50% amount of time Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $134k-209k yearly est. Auto-Apply 60d+ ago
  • Sr. Incident Manager

    Varo 4.4company rating

    Remote

    Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. The Senior Incident Manager is responsible for leading the response to major technology and service incidents that affect customers. This role owns the full incident management process across the Varo bank. It sets the rules of engagement with internal teams and with external partners such as Amazon Web Services Incident Detection and Response and other managed service providers. All customer impacting incidents must follow one process with one severity model, one communication flow, and one incident commander, regardless of where the alert originates. The Senior Incident Manager ensures early detection, fast triage, clear communication, and complete follow up. This person will improve resiliency, reduce repeat incidents, and help protect customers and the bank.What you'll be doing Incident Command and Coordination: Act as the Incident Commander during major incidents, leading the incident bridge, assigning actions, and coordinating all involved teams (engineering, operations, security, and vendors) to drive timely resolution Unified Process Ownership: Own the entire incident management lifecycle, ensuring all incidents strictly follow a single workflow, communication path, and severity model from detection to recovery and closure Structured Handoffs: Guarantee that all handoffs between shifts and different teams are documented, clear, and complete to maintain continuity and prevent information loss Vendor Rules of Engagement: Define and maintain clear rules of engagement with all external partners (like AWS Incident Detection and Response), specifying incident opening criteria, escalation paths, and the definitive process for control transfer back to internal teams Centralized Communication: Prevent external partners from running parallel bridges or communication paths; mandate that all parties work exclusively through the designated Incident Commander and one coordinated channel. Internal and External Communication: Deliver short, clear, and factual internal updates focused on impact and next steps, while also coordinating with customer support, marketing, and compliance teams for timely and accurate external and executive communications Post-Incident Analysis and Prevention: Lead comprehensive post-incident reviews to document root cause, impact, and contributing factors, and diligently track all corrective and preventive actions to completion, actively seeking out and pushing for lasting fixes to repeating patterns You'll bring the following required skills and experiences Experience & Incident Command: Minimum of 5+ years of experience in Incident Management, Site Reliability Engineering, Operations, or related roles, including demonstrated experience as an Incident Commander for major incidents Post-Incident Leadership: Proven ability to lead post-incident reviews and effectively drive all follow-up corrective actions to completion Domain Expertise (Frameworks): Strong understanding of incident management frameworks tailored for real-time digital banking or high-availability digital services Technical Knowledge (Infrastructure): Good understanding of cloud infrastructure (e.g., AWS), APIs, microservices, and networking concepts Domain Expertise (Banking/Services): Familiarity with core digital banking functions such as login, authentication, payment processing, and transaction journeys Communication & Availability: Strong writing and communication skills combined with the ability to support off-hours incidents or participate in a 24/7 rotation Education & Certifications: A Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. Relevant certifications (e.g., AWS Cloud Practitioner, ITIL) are a plus but not required We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you're excited about the opportunity and willing to learn, we'd love to hear from you! About VaroVaro launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We're a new kind of bank - all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system. Learn more about Varo by following us:Facebook - ********************************** Instagram - ************************** LinkedIn - ***************************************** Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Beware of fraudulent job postings!Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail ********************* with the pertinent information and contact information. CCPA Notice at Collection for California Employees and Applicants: ****************************************
    $85k-109k yearly est. Auto-Apply 12d ago
  • Manager, Sales Engineering

    Checkout.com 4.7company rating

    New York, NY jobs

    We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We are seeking a talented and driven Manager Solutions Engineering to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants. You will be the technical bridge between our powerful payments platform and our clients' business needs, playing a critical role in driving revenue and ensuring merchant success from pre-sale through to go-live and beyond. Job Description * Lead technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants. * Architect elegant and scalable payment solutions tailored to the unique business requirements and technical landscapes of our largest strategic clients. * Act as the primary technical advisor for our strategic enterprise accounts, partnering closely with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase. * Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless and efficient onboarding experience. * Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap. * Become a subject matter expert on the Checkout.com platform and the broader payments ecosystem. Qualifications * A minimum of 5+ years of hands-on experience within the payments industry is essential. * Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders. * Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman. * A natural problem-solver with strong analytical and debugging skills, capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools. * The ability to distill complex technical concepts and communicate them effectively to a business audience. * Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities. * A strong technical acumen is highly preferred, ideally supported by a degree in Computer Science, Engineering, or a related field. * Previous experience in a similar role such as a Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram
    $99k-143k yearly est. Auto-Apply 31d ago
  • Engineering Manager - Product

    Candid Health 4.6company rating

    New York, NY jobs

    The Role At Candid Health, we're seeking an experienced Engineering Manager to support and enable our Product Engineering team in planning, executing, and delivering the Candid platform to our healthcare provider customers who rely on it for mission-critical financial and operational workflows. Your team will be responsible for building and maintaining key components of a complex and and evolving architecture according to industry best in class quality, durability and performance standards. In this role, you will be part of a deeply cross-functional team, responsible for guiding and collaborating with skilled engineers and tech leads, fostering their growth and ensuring they contribute effectively. Collaboration with company leadership, sales, and product teams will be crucial as you help define and execute our long-term product strategy. What You'll Do Act as a steward of results and deliver outcomes: Leveraging an expansive breadth of ownership for the priorities of both our teams and customers, you will have critical influence on balancing competing needs and managing tradeoffs. Oversee and lead implementation: Support your team in executing against the technical vision. Scoping projects and reviewing plans are a levered use of your time to achieve our collective vision. You'll also become familiar with our codebase and drive best practices for design, delivery and collaboration across multiple organizations. Manage technical teams: Lead one or more efficient, successful, and motivated teams. Experiment with and implement the team systems that work to achieve your teams' outcomes. Collaborate with product, leadership, and others within engineering to build Candid's flagship products. You will influence direction for technical leads and individual contributors. Mentor and grow people: Investing in Candid's growth means investing in the development of the people we hire. In this role you will help define pathways to grow for your team, both in formal performance management and organic opportunities to take on more scope. Define product technical strategy: Partner with company and product leadership to understand and contribute to critical product and company strategy. With that in mind, you will be entrusted to design the systems, architecture, and processes to build in order to hit short-term and long-term objectives. Responsibilities Owning engineering practice, you are responsible for building and maintaining critical services and features Leading teams in planning, prioritization, tracking, through delivery of impactful results Supporting teams in achieving and preserving a high level of technical quality, reliability, and developer satisfaction Influencing partners and peers to identify obstacles to delivery and improve on our products while eliminating friction and redundancies Make data driven decisions on your sphere of ownership to continually improve reliability, performance, scale, and reduce operational load Diving deep into software architecture, leveraging domain knowledge to achieve business objectives. Recruiting exceptional engineers and managers in collaboration with Candid's talent acquisition team Mentor and coach your direct reports and those around you, working with your peers to create healthy and well-executing teams that grow with equal velocity to the business Who You Are You have Bachelors of Science or Bachelors of Art in Computer Science, Computer Engineering, Math or other similar degree. You have 6+ years of experience in a Software Engineering Leadership position, as a technical lead, manager, or manager of managers. You've successfully led people and teams to shipping high-quality features in strategic product areas. You've managed and executed against ambitious roadmaps You have a track record of excellent technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product. You know how to manage in multiple directions, including laterally and upward: you know how to advocate for yourself and your team: where to get into the weeds and where to delegate. You have successfully interviewed, hired, and mentored product focused engineering teams. You collaborate well with staffing partners and stakeholders through all phases of the hiring lifecycle and are a talent magnet. You're a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual base salary range for this position is $220,000 to $322,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health's funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles. #LI-AR1
    $96k-142k yearly est. Auto-Apply 60d+ ago
  • Director of Industrial Engineering

    Cart.com 3.8company rating

    Texas jobs

    Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Remote: Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations. US locations include AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. The Role: Our Director of Industrial Engineering will lead the industrial engineering team at Cart.com. In this role you will be responsible for overseeing the successful integration of new technologies and processes, ensuring the seamless onboarding of clients and partners, and optimizing our fulfillment operations. As a key member of the leadership team, you will play a crucial role into driving efficiency, scalability and overall performance for our fulfillment operations. What You'll Do: Lead and manage the Industrial engineering team, providing guidance, mentorship, and support to achieve objectives and deliver high-quality results. Collaborate with cross-functional teams, including operations, IT, and client services, to design and execute implementation strategies aligned with business goals. Evaluate current fulfillment processes and identify opportunities for improvement, streamlining and automation. Develop and execute project plans, timelines, and budgets for successful technology and process implementations. Oversee the testing, validation, and troubleshooting of new systems and technologies to ensure seamless integration with existing infrastructure. Analyze data and performance metrics to drive decision making, identify trends, and recommend solutions for optimizing fulfillment operations. Collaborate with clients and partners to understand their requirements, address concerns, and ensure a smooth onboarding experience. Stay informed about industry trends and emerging technologies to recommend innovative solutions that enhance our fulfillment capabilities. Foster a culture of continuous improvement, encouraging the team to embrace new challenges and deliver outstanding results. Who You Are: An influential leader with a track record of building and maintaining high performing teams. Have Extensive knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. An exceptional problem solver and analyst with the abilities and capacity to interpret data and make data driven decisions. An excellent communicator with interpersonal skills to effectively collaborate with internal teams, clients and external partners. What You've Done: 10+ yrs proven experience in industrial engineering, project management, or a similar role within e-commerce fulfillment or logistics. Extensive experience that yields expert level knowledge of e-commerce fulfillment processes, warehouse management systems, and logistics technologies. Successfully managed multiple projects simultaneously while meeting deadlines and delivering quality results Nice to Haves: Ecommerce Fulfillment Experience Start Up Experience Physical Demands & Working Conditions: Ability to travel 50% amount of time Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $121k-181k yearly est. 60d+ ago
  • SITEC - Incident Manager - MacDill AFB

    Peraton 3.2company rating

    Florida jobs

    Responsibilities Peraton requires Incident Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3 EOM. is located at MacDill AFB in Florida. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The Incident Manager will serve as a key member of the newly established Incident Management function within the Operations Support organization and remain focused on high-priority service restoration by owning the administrative and governance aspects of incident management. Manage enterprise-wide incident tickets (primarily P3 & P4) across the enterprise, ensuring: Timely triage and resolution Accurate documentation and categorization Proper escalation and closure protocols Maintain ticket hygiene and contribute to queue health across the ITSM platform Identify recurring issues and contribute to trend analysis reporting Collaborate with the Problem & Modernization Manager to support root cause analysis and service improvement efforts Ensure compliance with incident documentation standards to support governance, audit readiness, and continual improvement Participate in technical exchange meetings and coordination sessions with GEOC, CSD, and operational teams to ensure seamless ticket handoff, functional alignment, and consistent incident documentation across the enterprise Support the development and refinement of escalation workflows and reporting dashboards Contribute to process improvements that reduce redundancy and enhance operational efficiency Qualifications Required Qualifications: Min 12 years with HS degree, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, 3 years with a PHD DoD TS/SCI clearance Experience managing incident tickets in enterprise IT environments Strong understanding of ITIL-based incident lifecycle and escalation protocols Familiarity with ServiceNow or similar ITSM platforms Desired Qualifications: ITIL v4 certification or equivalent operational framework experience Familiarity with Problem Management, Change Management, and Service Modernization functions Familiarity with SOCOM or DoD enterprise environments Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $80k-128k yearly Auto-Apply 24d ago
  • Product Incident Manager

    Ayr Global It Solutions 3.4company rating

    Philadelphia, PA jobs

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Title: Product Incident Manager Location: Philadelphia, PA Duration: 12+Months Qualifications Summary The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Clients products. This role will entail managing the lifecyle of externally reported security product vulnerabilities and ensuring that appropriate internal stakeholders are engaged to resolve the reported vulnerabilities. This position will entail managing the queue of reported vulnerabilities, issuing corresponding responses to external reporters, coordinating efforts with internal technical teams to make them aware and hold teams accountable for prompt resolution to issues. This role will interface heavily with Corporate Communications and Legal teams to ensure responses to external parties are appropriate and prompt. Skill and Abilities Experience with vulnerability management Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs) Knowledge of systems administration (*nix/Windows), network engineering, and security engineering Must be comfortable at the command line of a UNIX-like OS Intermediate level understanding of cloud/vm, automation, and devops technology Ability to use tools to process large text files Knowledge of product development lifecycles Familiarity with responsible disclosure practices Ability to work with other technical security and development teams to remediate vulnerabilities Experience with penetration testing and/or systems auditing Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring Intermediate level understanding of validation tools and methodologies (port scanners, etc). Intermediate level understanding of common vulnerabilities in large/agile environments. Experience with software development methodologies and the software used within large/agile environments Project Management experience or PMP certification Knowledge of networking concepts and analysis tools and operating systems, software, and security controls Ability to perform independent research and report on findings Ability to be a self-starter, quick learner, and detail oriented Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
    $72k-100k yearly est. Easy Apply 1d ago
  • Product Incident Manager

    Ayr Global It Solutions 3.4company rating

    Philadelphia, PA jobs

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Title: Product Incident Manager Location: Philadelphia, PA Qualifications Application Development experience or demonstrated experience managing incidents with code-level vulnerabilities. Core Responsibilities The core responsibilities of this position are as follows: Manage queue of reported vulnerabilities to ensure communications are promptly addressed, catalogued and internally distributed to appropriate internal stakeholders. Validate, research, and prioritize/escalate findings as appropriate before circulation. Manage each reported vulnerability and its status until resolution. Partner with other teams in the security organization to manage communications and status reporting. Attend technical calls with internal or external parties regarding reported vulnerabilities. Document all information including the mitigation and remediation of reported vulnerabilities. Skill and Abilities Experience with vulnerability management Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs) Knowledge of systems administration (*nix/Windows), network engineering, and security engineering Must be comfortable at the command line of a UNIX-like OS Intermediate level understanding of cloud/vm, automation, and devops technology Ability to use tools to process large text files Knowledge of product development lifecycles Familiarity with responsible disclosure practices Ability to work with other technical security and development teams to remediate vulnerabilities Experience with penetration testing and/or systems auditing Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring Intermediate level understanding of validation tools and methodologies (port scanners, etc). Intermediate level understanding of common vulnerabilities in large/agile environments. Experience with software development methodologies and the software used within large/agile environments Project Management experience or PMP certification Knowledge of networking concepts and analysis tools and operating systems, software, and security controls Ability to perform independent research and report on findings Ability to be a self-starter, quick learner, and detail oriented Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
    $72k-100k yearly est. Easy Apply 1d ago
  • Incident Manager

    Ayr Global It Solutions 3.4company rating

    Philadelphia, PA jobs

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Title: Incident Manager (supporting Rogers X1 syndication) Location - Philadelphia F2F interview required Qualifications Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. Bachelors degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. Must have background in supporting Unix/Linux env's as opposed to MS. Additionally: Network and/or Systems backgrounds Experience in Monitoring (tracking the health of infrastructure they manage) Root Cause Analysis Solid understanding of the workflows of the infrastructure they have worked in The hiring team is looking for diverse technical backgrounds to make the team well-rounded as a whole. A successful IM is one that can understand how different components interact to make up the overall environment. They must also be able to express this understanding to upper management as well as engineering teams. Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
    $72k-100k yearly est. Easy Apply 1d ago
  • Product Incident Manager

    Ayr Global It Solutions 3.4company rating

    Philadelphia, PA jobs

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Title: Product Incident Manager Location: Philadelphia, PA Duration: 12+Months Qualifications Summary The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Clients products. This role will entail managing the lifecyle of externally reported security product vulnerabilities and ensuring that appropriate internal stakeholders are engaged to resolve the reported vulnerabilities. This position will entail managing the queue of reported vulnerabilities, issuing corresponding responses to external reporters, coordinating efforts with internal technical teams to make them aware and hold teams accountable for prompt resolution to issues. This role will interface heavily with Corporate Communications and Legal teams to ensure responses to external parties are appropriate and prompt. Skill and Abilities Experience with vulnerability management Experience with incident response methodology in investigations and the groups behind targeted attacks and tactics, techniques, and procedures (TTPs) Knowledge of systems administration (*nix/Windows), network engineering, and security engineering Must be comfortable at the command line of a UNIX-like OS Intermediate level understanding of cloud/vm, automation, and devops technology Ability to use tools to process large text files Knowledge of product development lifecycles Familiarity with responsible disclosure practices Ability to work with other technical security and development teams to remediate vulnerabilities Experience with penetration testing and/or systems auditing Knowledge of OWASP top 10, referring to NVD/CVE, CVSS Scoring Intermediate level understanding of validation tools and methodologies (port scanners, etc). Intermediate level understanding of common vulnerabilities in large/agile environments. Experience with software development methodologies and the software used within large/agile environments Project Management experience or PMP certification Knowledge of networking concepts and analysis tools and operating systems, software, and security controls Ability to perform independent research and report on findings Ability to be a self-starter, quick learner, and detail oriented Ability to perform analysis with strict attention to detail and display solution orientation to learn and adapt quickly Possession of excellent oral and written communication skills, including communicating effectively under normal and stressful situations Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
    $72k-100k yearly est. Easy Apply 60d+ ago
  • Incident Manager

    Ayr Global It Solutions 3.4company rating

    Philadelphia, PA jobs

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Title: Incident Manager (supporting Rogers X1 syndication) Location - Philadelphia F2F interview required Qualifications Crucial part of the Production Support team which is responsible for managing incidents for new and existing Products. This incident manager is responsible for ensuring that all incidents are identified, triaged and resolved within SLA guidelines. Additionally, this position will be responsible for ensuring that all root-cause analysis is documented for high severity incidents and delivered to the respective Product owners. This position will interface with various operations teams to bring quickly and timely resolutions to incidents. Work is performed in a 24/7 operations environment. Must be available to work weekends and holidays on an on call basis. Bachelors degree in Computer Science, Engineering, Business or related field or equivalent work experience is required. Typically has 7+ years of tech industry and/or work experience in Customer Service, Incident and Problem Management functions and strong understanding of ITIL and Incident Management practices. Experience with monitoring technologies. Experience working in a large (1000+ server) and complex operations environments. Must have background in supporting Unix/Linux env's as opposed to MS. Additionally: Network and/or Systems backgrounds Experience in Monitoring (tracking the health of infrastructure they manage) Root Cause Analysis Solid understanding of the workflows of the infrastructure they have worked in The hiring team is looking for diverse technical backgrounds to make the team well-rounded as a whole. A successful IM is one that can understand how different components interact to make up the overall environment. They must also be able to express this understanding to upper management as well as engineering teams. Additional Information If anyone might be interest, please share your resume at *************************** or you can directly contact me at ************
    $72k-100k yearly est. Easy Apply 60d+ ago

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