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JW Marriott Grand Rapids jobs - 92 jobs

  • Executive Meeting Planner - Catering and Events - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Executive Meeting Planner Reports To: Vice President of Catering & Events Department: Event Management - 039000 Shift: Varies Role: The Executive Meeting Planner Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high-level service throughout the Pre-Event, Event and Post-Event phases of hotel events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Minimum-High School Diploma or GED Experience: 3 + Years of Event Management Experience Skills: Sales & Revenue Growth: Skilled in upselling products and services to maximize event profitability. Event & Banquet Expertise: Strong knowledge of menu planning, food presentation, and banquet service operations. Space & Inventory Management: Ability to manage guest room blocks and meeting space allocations effectively. Facility Operations: Broad understanding of sanitation, maintenance, and operational standards. Client Relationship Management: Proven ability to develop and maintain strong customer relationships. Hotel Operations Knowledge: Comprehensive understanding of hotel functions and their impact on event planning. Event Technology Proficiency: Familiarity with AV and technology solutions for meetings and conferences. Contract & Legal Compliance: Skilled in contract negotiation and understanding legal requirements. Financial Acumen: Ability to interpret P&L statements, manage budgets, forecast, and schedule resources. Communication Excellence: Strong verbal, written, and listening skills for clear and persuasive interactions. Problem-Solving & Decision-Making: Effective in resolving challenges and making sound decisions under pressure. Influence & Presentation Skills: Skilled in influencing stakeholders and delivering impactful presentations. Organizational Strength: Highly organized with the ability to manage multiple priorities seamlessly. Technical Proficiency: Competent in standard software applications and hotel management systems. Regulatory Knowledge: Understanding of governmental regulations and safety standards (OSHA, EPA, ADA, NFPA). Required Work Cards needed: Valid Clark County Health Card Valid Las Vegas Alcohol Awareness Card (TAM Card) Key Responsibilities: Responsibilities include, but are not limited, to the following: Operations: Serve as the primary point of contact for internal and external clients, ensuring clear and timely communication of all event details before, during, and after the event. Act as liaison between sales teams and clients throughout the event lifecycle, maintaining visibility and accessibility to resolve issues and provide alternative solutions as needed. Oversee the client experience from initial file turnover through post-event follow-up, ensuring seamless execution and satisfaction. Anticipate and proactively address operational challenges by collaborating with hotel teams and clients to develop effective solutions. Lead pre-event and post-event meetings for assigned groups to align expectations and review outcomes. Facilitate key planning sessions, including Banquet Event Order (BEO) meetings and room block reviews. Manage group room blocks and meeting space allocations to optimize usage and guest experience. Welcome clients during the event phase and coordinate handoff to Event Operations for flawless execution. Ensure compliance with all brand standards, policies, and procedures (PPM, SOPs, LSOPs). Incorporate current trends in event management and design to enhance client experiences. Guest Satisfaction: Model exemplary guest service standards and foster a culture of hospitality excellence. Engage with guests to gather feedback on product quality and service delivery; respond promptly and effectively to concerns. Empower team members to deliver exceptional service by setting clear expectations and providing guidance. Monitor service behaviors and provide constructive feedback to drive continuous improvement. Conduct pre- and post-event meetings to review client needs and feedback, implementing corrective actions where necessary. Analyze guest satisfaction data and comment cards; collaborate on action plans to address service gaps. Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions. Support fair and consistent administration of hotel policies, including progressive discipline and peer review processes. Maintain ongoing communication with associates to share business objectives, recognize achievements, and celebrate successes. Participate in associate recognition programs to promote engagement and morale across all shifts. Sales and Revenue Management: Drive revenue growth by effectively upselling products and services throughout the event planning process. Manage client budgets strategically to maximize profitability while meeting event objectives. Monitor and optimize revenue streams associated with events, including catering, AV, and ancillary services. Accurately forecast group room blocks and event-related revenue to support financial planning and reporting. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and/or guests. Ability to speak, read, write and understand English. Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables. Requires prolonged standing, mobility, bending, reaching and lifting up to up 25 pounds Requires eye/hand coordination and the ability to use standard office equipment Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
    $37k-53k yearly est. Auto-Apply 30d ago
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  • Pizza Attendant/Cashier - Full Time

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    Role: The Pizza Attendant/Cashier greets guests in a positive, friendly manner with a warm welcome. Take and input Pizza orders into POS, accurately receive and tender payment, make proper change, knowledge of all types of transactions including complimentary sales, coupons and vouchers issued by casino. Expedite order in a timely manner. Prepare and pack food and beverage orders. Perform opening and closing duties listed in Pizza Attendant/Cashier policy and procedure manual. Refill and maintain stock in all stations required in manual. Assist in maintaining Deli display cases. Maintain cleanliness of all surrounding areas in accordance with health and safety standards. Assist all co-workers as needed to provide the guest with a consistent customer experience. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS : Must be at least 21 years of age Must possess a positive attitude and work well with other team members Must be neat, clean and well groomed Must be familiar with the menu, preparation procedures and prices Good understanding of basic math Must be literate and able to communicate in English (verbal, written, listening) when dealing with staff and guests. Ability to follow directions and keep accurate records REQUIRED CERTIFICATE/LICENSE: Valid Clark County Health Card TAM Card (Alcohol Awareness Card) MAJOR JOB DUTIES: Perform all related Pizza attendant job duties including greeting guests in a positive, friendly manner with a warm welcome. Take and input Deli orders into POS, accurately receive and tender payment, make proper change, knowledge of all types of transactions including complimentary sales, coupons and vouchers issued by casino. Expedite order in a timely manner. Prepare and pack food and beverage orders. Refill and maintain stock in all stations required in manual. Assist in maintaining Deli display cases. Maintain cleanliness of all surrounding areas in the Deli in accordance with health and safety standards. Assist all co-workers as needed to provide the guest with a consistent customer experience. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Performs other duties as requested by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a quick serve food environment. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged standing, walking and mobility. Requires bending and reaching. Requires lifting items weighing up to 40 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires stooping upward reaching. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions. Possible exposure to cleaning chemicals and which requires use of personal protective equipment (PPE)
    $22k-27k yearly est. Auto-Apply 4d ago
  • Market Attendant (Barista) | Full-Time Year Round

    Hyatt 4.6company rating

    Incline Village, NV job

    At Hyatt Regency Lake Tahoe, we believe hospitality begins with a warm smile and a memorable experience. Our Market Attendants are at the heart of **Tahoe Provisions** , the resort's cozy market and coffee bar. This role is perfect for someone who loves coffee culture, enjoys a fast-paced environment, and thrives on creating a welcoming atmosphere for every guest. **Responsibilities** + Prepare and serve handcrafted espresso beverages, brewed coffee, and specialty drinks with consistency and care. + Warm and serve grab‑and‑go food items and light fare according to safety and quality standards. + Greet guests, answer questions about offerings, and provide personalized recommendations. + Handle cash and point‑of‑sale transactions accurately. + Maintain cleanliness and organization of the market, including stocking shelves and restocking condiments and supplies. + Monitor inventory levels and communicate restocking needs to leadership. + Ensure compliance with all food safety and hygiene standards. + Deliver friendly, efficient service during peak business hours while maintaining attention to detail. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** **Responsibilities** + Prepare and serve handcrafted espresso beverages, brewed coffee, and specialty drinks with consistency and care. + Warm and serve grab‑and‑go food items and light fare according to safety and quality standards. + Greet guests, answer questions about offerings, and provide personalized recommendations. + Handle cash and point‑of‑sale transactions accurately. + Maintain cleanliness and organization of the market, including stocking shelves and restocking condiments and supplies. + Monitor inventory levels and communicate restocking needs to leadership. + Ensure compliance with all food safety and hygiene standards. + Deliver friendly, efficient service during peak business hours while maintaining attention to detail. **Qualifications** + Previous barista or coffee shop experience preferred but not required-training provided. + Strong guest service skills and a warm, approachable demeanor. + Ability to multitask and remain calm in a fast‑paced environment. + Comfortable with basic food preparation, cash handling, and operating POS systems. + Must be able to work flexible schedules, including weekends and holidays. **Primary Location:** US-NV-Incline Village **Organization:** Hyatt Regency Lake Tahoe Resort, Spa and Casino **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** INC005978 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $30k-36k yearly est. 60d+ ago
  • Virtual Timeshare Sales Executive - Remote AZ & NV

    Hyatt Vacation Club 4.6company rating

    Remote or Nevada job

    REMOTE AZ or NV preferred locations. AZ or NV Real Estate License required. *** Candidates must be available for these working hours.: Monday, Tuesday and Thursday 10:30AM to 6:30PM PST Wednesday 1:30PM to 9:30PM PST JOB SUMMARY Virtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Private Office in the home for work and computer equipment Proficiency in English Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team. Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: Two years plus related face to face timeshare sales experience Experience in virtual sales methodology Successful Candidates Will Be Willing To: Work remotely from home Work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and potential owners. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
    $78k-121k yearly est. Auto-Apply 60d+ ago
  • Kitchen Coordinator

    Maggiano's 4.4company rating

    Las Vegas, NV job

    IMMEDIATELY HIRING - Kitchen Coordinator Full-time & Part-Time Opportunities Available Text APPLY to ************ Our Teammates Enjoy: ✦Great Pay ✦Overtime eligibility for schedules over 40 hours/week ✦Paid Sick Leave benefits available in applicable states ✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html ✦FREE Education assistance ✦Scratch kitchen ✦Authentic family recipes ✦Lots of other perks and discounts Job summary: Responsible for prioritizing and communicating server's food orders to line cooks for production. Also responsible for organizing and garnishing completed orders for server/runner pick up. Essential functions Must be willing and able to: * Arrange food orders according to tickets * Balance needs of cooks and servers * Understand and read a server order (both handwritten and computerized) * Organize server orders for cook line in order of receipt * Coordinate orders per ticket to ensure complete delivery * Assume responsibility for all communication between service staff and kitchen and vice versa * Clearly and audibly announce servers' orders to line cooks * Properly garnish appropriate menu items * Operate all functions of position alone and without assistance if necessary * Perform all functions of line and prep cooks * Maintain menu item counts and communicate to servers when quantities fall below 10 * Assure and maintain food quality standards * Communicate cordially, effectively and clearly with co-workers * Perform varied duties to ensure proper back of house operation according to standing operating procedure * Requirements Qualification standards: Prefer a minimum of 2 years restaurant experience or the equivalent. Must have knowledge and experience in the preparation of food items. Must be willing and able to: * Meet personal schedule requirements punctually * Project a friendly, courteous and pleasant attitude * Provide a clean, well manicured persona that reflects the established image of the restaurant * Stand and/or walk for an entire shift * Safely transport items to and from the kitchen on a slick and uneven surface and up and/or down stairs where applicable * Move and transport hot plates to a common or set area for pick up * Retrieve and stock shelves and coolers * Safely move about in all areas of the restaurant * Work a variable and flexible schedule which may include nights, weekends and holidays * Perform in limited physical space with variable ventilation, smoke and extreme temperatures equal opportunity employer Return to Search To Apply, chat with Ally on the right or Text Ally anytime at ************** Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.
    $44k-59k yearly est. 38d ago
  • Kitchen Worker - Waterside - Pool Season - Temp

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    Kitchen Worker Reports To: Stewarding Management Department: Culinary Shift: Varies Role: The Kitchen Worker is responsible for maintaining clean, organized, and well‑sanitized kitchen and food & beverage areas. This role includes washing wares such as pots, pans, utensils, and equipment for restaurant outlets and banquet operations. The Kitchen Worker upholds all safety and sanitation standards in accordance with Health Department regulations and property policies to support a safe, efficient, and hygienic culinary environment. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: High School Diploma or GED. Experience: Minimum of 3 months experience preferable in a high-volume operation in hotel and casino environment. Skills: Basic understanding of sanitation, food‑safety, and proper cleaning practices. Knowledge of SDS Book and Chemical Usage. Ability to operate dishwashing equipment and follow ware‑washing procedures. Strong attention to detail and organizational skills. Physical stamina to lift, stand, and work in a fast‑paced environment. Ability to follow instructions and work effectively as part of a team. Required Work Cards needed: Valid Clark County Health Card Key Responsibilities: Responsibilities include, but are not limited, to the following: Clean, sanitize, and organize all kitchen and food & beverage areas, including freezers and walk‑ins. Use cleaning equipment and chemicals safely and correctly as part of daily cleaning routines. Operate dish machines properly, including checking temperatures and ensuring cleanliness. Break down, wash, sanitize, and store all dishes, utensils, and kitchen wares following established procedures. Wash, rinse, and sanitize pots and pans using proper three‑compartment sink procedures. Distribute silverware, glassware, china, utensils, and equipment to designated areas as needed. Sweep and mop kitchen floors based on business volume and sanitation standards. Monitor, empty, and replace trash bags in all kitchen areas as needed. Support banquet operations by providing equipment, fulfilling requisitions, and assisting with service needs. Work alongside the culinary team to assist with plating and other tasks related to banquet functions. Properly handle industrial cleaning solvents and follow safe-use guidelines. Clean and sanitize various kitchen equipment, including performing de‑liming and steaming procedures. Disassemble and reassemble kitchen equipment safely for deep cleaning purposes. Clean and maintain kitchen hood filters to ensure proper ventilation. Clean and sanitize hot and cold holding cabinets. Clean, sanitize, and restock hand sinks as required. Ensure kitchen walls are free of mold, mildew, and buildup. Keep cutting boards and food prep areas clean, sanitized, and properly maintained. Change and filter deep fryers according to kitchen standards and safety protocols. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and guests. Ability to verbally communicate effectively with guests and coworkers Ability to communicate effectively through written documents in English. Requires prolonged standing and mobility, bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 150 lbs. Requires lifting items weighing up to 50 lbs. Ability to use computer to do ordering Requires eye/hand coordination. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals
    $23k-29k yearly est. Auto-Apply 1d ago
  • Security Officer - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: Patrols the buildings and grounds of the casino and related areas. Examines doors, windows, and gates to determine that they are secure. Responsible for maintaining order in all areas of the facility. Apprehends persons engaging in suspicious or criminal acts. Inspects equipment and machinery to ascertain if tampering has occurred. Watches for and reports irregularities such as fire, health, and security hazards to the Security Shift Supervisor. Observes departing personnel to guard against theft of Company property. Notifies the Security Control Room in case of fire or presence of unauthorized persons. Records data such as property damage, unusual occurrences, and malfunctioning of equipment or machinery. Performs other job-related duties as required by the Security Sergeant; and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS: Must be at least twenty-one (21) years of age. Must be literate and able to communicate in English when dealing with staff and guests. High school diploma or GED required. One (1) year certificate from college or technical school; or minimum three (3) months related experience and/or training; or equivalent combination of education and experience (preferred). On-site training (required). Emergency Medical Technician or First Responder Certificate (preferred). Minimum one (1) year previous Security, military, or police experience (preferred). Responsible for maintaining a working knowledge of applicable laws pertaining to the gaming industry. Must possess the ability to write incident reports and effectively present information in a one-on-one and small group situation to customers, clients and other employees of the Company. Must possess the ability to carry out instructions furnished in written, oral, or diagram form. First aid and/or CPR training (preferred). Good customer relation skills (required). REQUIRED CERTIFICATE/LICENSE: Valid Nevada Gaming License Nevada Driver's License Current CPR/AED Certification Current Alcohol Awareness Training Card (TAM) MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Security Officer's primary responsibility is to react accordingly and assist all occupant security & safety during all Life Safety situations, whether caused by Fire, Environmental, Terrorist, Medical or Criminal Action. Security Officer's Static and core duty is to observe health and safety conditions of the property and report proactively during inspections of all areas as continuously as possible to deter and prevent all property deficiencies, associate breaking of company policy and any incident/occurrence. Security Officer's must not endanger themselves when responding and reacting to any incident and ensure their safety as much as other occupants. Security Officer's required to report to designated MOD on shift and regularly communicate throughout the shift to ensure communication channel is active. All directives from Front Office Manager or Guest Services Manager must be complied with and only verified with the Security Supervisor or Security Department Manager when significant doubt exists of directive given. Security Officer's will pass on all relevant information as soon as possible to designated MOD to be added to MOD log or just to keep them informed and for follow-up with guests or associates. When a Security Officer is issuing Trespass to Property (86) from the property MUST involve approval from Director of Security and General Manager. Security Officer should be familiar with all handbook policies. Each Security Patrol Officers is expected to set the correct example for all other associates. Security Officer will be aware of all gaming laws as it pertains to the casino floor. All event dispatches should be responded to as quickly as possible by Security Officer to assist with guest response and avoid excessive waits for any associate as well since it ultimately affects the guest. Security Officer must always respond to dispatches and follow-ups from dispatcher diligently and efficiently in a professional manner. Continuous patrolling is expected by Security Officers during scheduled shift unless you are dispatched for an event response or you observe an incident that must be logged to account for your time spent during those events in the Event Module of your hand-held unit and synchronized at the end of your shift. Security Officer will complete and descriptive Incident Reports are to be created in MS Shift with all pictures taken and statement forms provide to the Director of Security. Investigation procedures must be followed. All Lost and Found items must be turned in immediately and turned into Lost and Found accurately logged and stored in the designated storage areas according to policy and procedure. Security Officer assists in the development and implementation of emergency procedures. Security Officer's will maintain a working relationship with local law enforcement authorities. Security Officer's Responds to guest problems and complaints. Security Officer is expected to effectively monitor and protect hotel assets. Security Officer will complete proper documentation and reports all associate accident and general liability incidents to Loss Prevention Manager and Director of Finance (if necessary). Security Officer provides means for obtaining necessary medical attention on a timely basis. Security Officer works hand in hand with all departments. Security Officer strives to improve service performance. Security Officer conducts investigation of all losses of hotel assets and refers to proper management for disposition. Security Officer displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Security Officer brings issues to attention of management when needed. Security Officer ensures hotel policies are administered fairly and consistently and reports any violations that are observed. Security Officer incorporates guest safety and satisfaction as focus to the security team. Other duties as assigned. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a Hotel and Casino environment and in all locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor or other outlets, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers. Maintain physical stamina and proper mental attitude to deal effectively with customers and other employees. Must be able move freely about property. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 200 lbs. Requires lifting items weighing up to 50 lbs. Prolonged periods of standing and/or walking. Requires eye/hand coordination. Must have normal vision (corrected to 20/20). Requires use of standard office equipment. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals
    $32k-40k yearly est. Auto-Apply 10d ago
  • Database Marketing Manager

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    Database Marketing Manager Reports To: Vice President of Marketing Department: Marketing Shift: Varies Role: The Database Manager is responsible for maintaining the security, accuracy, and integrity of the customer database while driving all direct marketing initiatives. This role partners closely with marketing leadership to develop data-driven strategies, manage vendor relationships, oversee campaign execution, and analyze performance to maximize marketing effectiveness and brand loyalty . Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Bachelor's degree in Marketing, Business, or related field preferred. Experience: Minimum of 3 years of experience (or equivalent education/experience) in a casino marketing or related data-driven marketing environment. Skills: Strong analytical, problem-solving, and data interpretation skills. Proven ability to manage multiple projects and deadlines simultaneously. Excellent verbal and written communication skills, with the ability to present to both small and large groups. Extensive knowledge of direct mail strategies, player tracking systems, and casino marketing operations. Ability to interpret technical instructions, data models, and abstract variables. Required: Advanced skills in Microsoft Office Suite, particularly Access and Excel. Preferred: Familiarity with casino gaming systems, including slot-floor mapping, kiosk management, and business intelligence tools such as OPTX, Everi, & Aristocrat Oasis. Proficiency in SQL with demonstrated experience in developing compliant queries, reports, and data models. Required Work Cards needed: Valid Gaming card (Registered with Gaming Control). Key Responsibilities: Responsibilities include, but are not limited, to the following: Support the Vice President of Marketing developing direct marketing strategies, budgets, and campaign plans across direct mail, email, and digital channels. Build, manage, and evolve email marketing programming, including campaign frameworks, segmentation strategies, messaging cadence, lifecycle programs, and audience targeting models. Design and manage mail matrices, segmentation strategies, and targeted lists to optimize campaign performance. Lead, coach, and manage a team of analysts, providing direction on priorities, workload, data standards, and professional development. Extract, validate, and prepare data files for all direct marketing initiatives, ensuring accuracy and compliance with internal standards. Coordinate with print, mail, and data vendors; negotiate and maintain competitive vendor contracts and manage quotes, invoices, and reconciliations. Oversee end-to-end execution of direct mail campaigns, including file verification, proof approvals, and final authorization for production. Maintain detailed project documentation for all campaigns, including criteria, quantities, timelines, creative samples, costs, and performance results. Track postal documentation and prepare reconciliation reports for accounting and executive review. Monitor data entry standards and ensure database hygiene, security, and integrity. Analyze campaign performance from financial, statistical, and operational perspectives; provide actionable recommendations to improve future results. Monitor competitive direct marketing activity and incorporate insights into campaign strategy and creative development. Collaborate on brand positioning by reviewing and approving creative and copy to ensure accuracy, consistency, and alignment with brand standards. Provide monthly tracking of results for all major marketing programs. Maintain monthly budget-to-actual reporting and prepare variance and exception analyses. Stay current on industry trends, postal regulations, data management best practices, and print/mail processes. Foster cross-functional collaboration through meetings and clear communication of campaign goals, timelines, and methodologies. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and/or guests. Ability to speak, read, write and understand English. Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form. Ability to deal with and resolve problems involving multiple variables. Requires prolonged standing, mobility, bending, reaching and lifting up to up 25 pounds Requires eye/hand coordination and the ability to use standard office equipment Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
    $71k-99k yearly est. Auto-Apply 2d ago
  • Massage Therapist and Esthetician- Spa Aquae

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: The Massage Therapist and Esthetician will maintain the standards of JW Marriott etiquette and service in all interactions with guests and staff. Responsible for providing all guests with customized personal attention that meets and exceeds all of their needs. Must be comfortable anticipating a guest's needs and discussing any guest concerns and be responsible for addressing any extra details required to go above and beyond the guests' expectations. They must follow the established spa guidelines for all spa programs and services adhering strictly to the protocols set forth by Spa Aquae. Responsible for actively selling additional spa services, return visits, as well as retail components that will support the provided service. Goals will be set for retail and treatment sales. Maintain current knowledge of all spa services, pricings, offerings, schedules, specials, and other services provided at the spa. Use proper etiquette and professionalism at all times. Look for every opportunity to suggest new and enhanced guest experiences. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS: One (1) year of Esthetic experience preferred One (1) year of Massage Therapy experience preferred One (1) year of guest service experience required Experience in retail preferred Experience in a similar luxury spa or salon setting. Ability to read, write and communicate verbally in English. Ability to maintain confidentiality of sensitive information. Strong organizational skills and coordination skills. Skilled in multi tasking. Pleasant personality, team oriented and enjoys working with and assisting guests and associates. Adaptability to varying schedule changes and flexibility with schedule including ability to work holidays. REQUIRED CERTIFICATE/LICENSE: Valid Nevada State Board of Cosmetology Valid Nevada State Board of Massage Therapy Valid Clark County Health Card Valid TAM Card MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Provide guests with a thorough and knowledgeable range of spa services, using professional draping techniques. Advise all incoming guests of treatment procedures and special instructions. Provide explanation for all spa techniques and treatments used. Provide respect, sensitivity, and concern for guests' needs with a professional and pleasant manner. Practice Enhanced Sanitation Guidelines, established by the Nevada State Board of Cosmetology and Nevada State Board of Massage Therapy, while dealing with guests and co-workers. Provide the range of services within the positions scope of responsibility to the standard, as set by Spa Aquae. Treatments include but are not limited to Swedish massage, Deep Tissue massage, Hot Stone massage, prenatal massage, Sports massage, Facials, Make-up Application, Brow/Lash Tinting, Face and Body Waxing, and Body Treatments with the ability to produce the highest level of service by providing the most current information and techniques per treatment and department protocol. Ensure all professional stock used follows the correct company PAR levels to assist with reduction in product waste. Attend regularly scheduled product knowledge training classes, attend all staff meetings. Ensure that you have the necessary skills to perform assigned duties. Strive to consistently produce a minimum of 15% in retail sales per day / week / month. Promote and upsell service treatments and enhancements. Each associate is expected to carry out, within their capabilities, all reasonable requests by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a Spa & Salon environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. •Interacts with management, fellow Associates and/or guests. •Ability to verbally communicate effectively with guests and coworkers •Requires prolonged sitting or standing and mobility. •Requires bending and reaching. •Prolonged periods of standing and/or walking •Requires transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs. •Requires lifting items weighing up to 25 lbs. •Requires eye/hand coordination. •Requires use of standard office equipment. •Requires basic math. •Requires the ability to distinguish letters, numbers and symbols. •Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. •Exposure to cleaning chemicals
    $34k-68k yearly est. Auto-Apply 31d ago
  • Concierge - Reserve

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: The Concierge is a key member of the Front Office team and serves as a dedicated host for our guests throughout their stay. This role is responsible for providing personalized service, anticipating needs, resolving concerns, and ensuring every guest feels genuinely welcomed and cared for. The Guest Relations Ambassador maintains an active presence in the lobby, supports VIP arrivals, and upholds the service standards of the JW Marriott luxury brand. SKILLS/QUALIFICATIONS: Must be literate and able to communicate in English. Must possess a high school diploma or GED. Minimum two years college education preferred. Must have a minimum of one years experience in a service-oriented job. Must possess basic computer skills to include Word, Excel, Internet and e-mail. Must be knowledgeable of surrounding area in order to recommend activities Excellent customer service skills and telephone etiquette. REQUIRED CERTIFICATE/LICENSE: None MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Guest Interaction & Service Excellence Greet guests upon arrival and create a warm, polished, and memorable first impression. Assist with check-in, check-out, room changes, and account inquiries. Supply guests with clear and accurate directions and information regarding property amenities, services, dining hours, spa offerings, casino features, and local attractions. Respond promptly and professionally to guest questions, concerns, and complaints, ensuring complete resolution and guest satisfaction. Handle special requests, unique guest needs, and personalized service moments-especially for VIP, Elite, and returning guests. Guest Requests, Follow-Up & Coordination Arrange on-property services such as transportation, dining reservations, spa appointments, and other hotel-related offerings. Coordinate off-property experiences, including Las Vegas shows, entertainment events, guided tours, and local attractions. Contact and coordinate with appropriate departments (Bell Services, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, Spa, Food & Beverage, etc.) to resolve guest requests or issues. Follow up with guests to confirm services were delivered to satisfaction and document outcomes. Receive, record, and relay messages accurately, completely, and legibly. Keep detailed and accurate notes of guest interactions, preferences, requests, service recoveries, and concerns in the daily D-Comm. Lobby Experience & Guest Engagement Maintain a strong presence in the lobby to greet guests, offer assistance, and elevate the overall arrival and departure experience. Manage the daily setup and presentation of the Lobby Elixir cart, ensuring quality, cleanliness, and guest engagement. Communicate VIP arrivals to appropriate leaders and departments and ensure timely delivery of VIP amenities. VIP Amenities & Inventory Management Keep accurate inventory of all Front Office VIP amenities, including tracking usage, stock levels, and replenishment needs. Maintain organized storage, ensure accurate counts, and communicate low inventory to leadership in a timely manner. Ensure VIP amenities are packaged, labeled, delivered, and presented according to JW Marriott brand and property standards. Receive, scan, log, and charge for incoming guest packages in accordance with hotel procedures. Business Center, Recreation & Resort Mobility Oversight Maintain the Business Center by ensuring it is clean, organized, and fully stocked with required supplies at all times. Monitor for any equipment issues or guest reported concerns, including printer, computer, or connectivity problems. Report issues to the IT department promptly and follow up to ensure timely resolution and completion. Manage all resort recreational items such as volleyballs, board games, and resort bicycles, ensuring they remain clean, well-maintained, and easily accessible for guest enjoyment. Manage the partnership with Yellow Scooter Rentals, ensuring an adequate number of scooters are available, properly charged, and ready for guest use. Verify all required paperwork, rental logs, and payment documentation for Yellow Scooter Rentals are completed accurately and submitted in a timely manner. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged sitting or standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs. Requires lifting items weighing up to 30 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires use of standard office equipment. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals
    $34k-43k yearly est. Auto-Apply 27d ago
  • Engineer III - Refrigeration - Full Time

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    Role: Performs a variety of skilled tasks, installation, repair and trouble shooting work involved with all aspects of buildings, facilities systems and equipment with an emphasis on refrigeration work. The list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. ENGINEER - III SKILLS/QUALIFICATIONS : Must have journeyman or higher skillset for this position. The engineer-III must have minimum (5-years) experience specializing in Refrigeration. Five years' experience in a resort is preferred. Basic knowledge of all aspects of building maintenance and guest room maintenance. Able to solve problems using trouble shooting skills. Responsible for the safety of him/her self and others. Knowledge of MSDS, Occupational hazards and applicable safety hazards. Knowledge of basic methods and practices used in preventive maintenance and repair work. Ability to operate power tools. Ability to communicate, read and write in English. Ability to demonstrate outstanding guest service at all times both internal and external. Ability to maintain work orders. Ability to accomplish tasks within strict deadlines. Ability to continually seek improvement in results. Skill in diagnosing and repair of equipment utilized. Must be able to order and maintain material par levels. REQUIRED CERTIFICATE/LICENSE: Must have valid Nevada driver license. Must have a current EPA Certification High School Diploma or GED. MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Ensures that buildings and equipment are maintained in a safe, clean and orderly condition in accordance with Health and Fire regulations. Performs basic functions that include a variety of skilled tasks, installation, repair and troubleshooting work involved with all aspects of buildings, facilities systems and equipment with an emphasis on refrigeration work. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements of this job. PHYSICAL, ENVIRONMENTAL and OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc) environment and in other locations throughout the property including outdoors. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests maintains professional relationships. Ability to verbally communicate effectively with guests and coworkers Requires prolonged sitting or standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 80 lbs. Requires lifting items weighing up to 50 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires use of standard office equipment. Requires both mathematical and analytical skills. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
    $81k-115k yearly est. Auto-Apply 2d ago
  • Cashier - Waterside - Pool Season - Temp

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    Cashier - Pool Reports To: Pool Manager Department: Food and Beverage Shift: Varies Role: The Pool Cashier provides friendly, efficient service by accurately processing food, beverage, and retail transactions while assisting guests with menu information and general inquiries. This role supports smooth pool operations by maintaining an organized workstation, restocking supplies, and following all POS and cash‑handling procedures. The Pool Cashier consistently delivers professional, courteous service and upholds the resort's high standards for guest experience. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: High School Diploma or GED Experience: Previous experience in a cashier, host, retail, or guest‑service role, preferably in a hospitality or resort setting. Skills: Ability to read, write, and communicate clearly and effectively in English. Proficiency with Microsoft Word and general PC applications. Strong cash‑handling skills with accuracy, honesty, and attention to detail in processing transactions. Commitment to maintaining confidentiality and handling sensitive information with discretion. Excellent organizational and coordination abilities with strong attention to detail. Pleasant, guest‑focused demeanor with a team‑oriented attitude and a genuine interest in assisting guests and colleagues. Flexibility and adaptability to schedule changes, including the ability to work weekends, evenings, and holidays as needed. Required: Must be at least 18 years of age. Required Work Cards needed: Valid Clark County Health Card Valid Las Vegas Alcohol Awareness Card (TAM Card) Key Responsibilities: Responsibilities include, but are not limited, to the following: Monitor and control access to the pool area, ensuring only authorized guests are permitted entry. Open and close the towel hut in accordance with established policies and procedures. Assist guests with cabana inquiries, bookings, and sales, providing accurate information and courteous service. Stock, clean, and maintain all pool, recreation, and cabana areas while delivering exceptional guest service. Support guest purchases by offering knowledgeable guidance on product selections and pricing. Operate the cash register accurately and efficiently, handling all transaction phases with care. Fold, stock, and replenish pool towels throughout the shift as needed. Assist in training new team members by demonstrating proper procedures and service standards. Maintain cleanliness and organization of cabanas and support cabana hosts and servers as needed. Fulfill all reasonable management requests in support of smooth and efficient pool operations. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Ability to stand and walk for extended periods (five hours or more). Comfortable working in a fast-paced, upscale environment. Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs. Requires eye/hand coordination. May require use of standard office equipment. (Micros System) May require basic math with the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. Exposure to cleaning chemicals
    $25k-30k yearly est. Auto-Apply 1d ago
  • HR Specialist - Full Time

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    HR Specialist Reports To: Human Resource Manager Department: Human Resources Shift: Varies upon business needs Role: The HR Specialist performs a wide range of human resources functions, including recruitment, onboarding, orientation, associate engagement, compliance, auditing, reporting, benefits support, and special projects. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while ensuring compliance with company standards and regulatory requirements. This role requires strong public speaking skills and the ability to engage diverse audiences while ensuring all content aligns with company standards and compliance requirements. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Bachelor's degree. Experience: HR experience, including associate engagement and public speaking. Skills: Strong verbal and written communication skills. Ability to build relationships, resolve conflicts, and work with diverse groups. Excellent organizational skills and ability to manage multiple tasks. Knowledge of employment laws, HR compliance standards, and benefits regulations. Proficient in HRIS and ATS systems; Proficient in Microsoft 365, including PowerPoint and Excel; experience with LMS preferred. Ability to maintain confidentiality and handle sensitive information. Required: Bilingual (Spanish required). Required Work Cards needed: Licenses: Nevada Gaming License required. Key Responsibilities: Responsibilities include, but are not limited, to the following: Execute all HR tasks in compliance with internal policies and external laws/regulations; escalate compliance issues as needed. Assist with recruitment, onboarding, and training programs. Present and manage New Hire Orientation from start to finish. Support associate engagement initiatives, including recognition programs, updating digital communication, and planning associate engagement events. Assists with employee benefits programs, including health, dental, vision, life insurance, and retirement plans. Supports annual open enrollment process and ensures timely communication of benefit options. Maintains accurate benefits records and processes updates in HRIS systems. Works with vendors and carriers to resolve benefit-related issues and discrepancies. Prepares and distributes benefits-related communications and educational materials. Maintain accurate and timely records across all HR functions; perform data entry and electronic filing. Prepare reports and assist with audits and special projects. Communicate effectively with associates, management, and external parties; escalate issues promptly. Provide quality customer service and support to associates and guests. Deliver engaging presentations and training programs using effective public speaking techniques. Prepare training materials, agendas, and schedules for orientation and other learning sessions. Utilize Microsoft 365 tools, including PowerPoint for presentations and Excel for tracking and reporting training data. Track attendance and maintain accurate records in HR systems. Maintain confidentiality and handle sensitive information with discretion. Answer phones and maintain the front desk, greeting and assisting associates who walk in. Assist with Marriott Bonvoy program EID processing and related documentation. Perform other duties as assigned by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed primarily in an office environment and throughout various property locations. Associates must be able to tolerate variable noise levels, temperature, lighting, and air quality. Typically, noise levels are moderate, but on the casino floor, they may rise to loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Ability to lift up to 20 lbs.; prolonged sitting or standing. Frequent bending, stooping, reaching, and mobility throughout property. Regular use of office equipment (computer, copier, phone, etc.). Work performed in office and casino environments; exposure to varying noise levels and air quality. Regular, predictable attendance required.
    $30k-44k yearly est. Auto-Apply 3d ago
  • Horticulture Gardener - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Gardener Reports To: Horticulture Manager Department: Horticulture - 094010 Shift: Days Role: The Horticulture Gardener is responsible for the complete and proper maintenance of all resort grounds, ensuring a lush, elegant, and welcoming environment that reflects the property's luxury standards. This includes care for turf, shrubs, palms, trees, and seasonal flowers, as well as assisting with water feature upkeep. The gardener must be skilled in minor irrigation repairs and proficient in operating all landscaping power equipment, including gas-powered mowers, hedgers, blowers, and company vehicles. This role requires attention to detail, adherence to safety protocols, and a commitment to creating an exceptional guest experience through beautifully maintained outdoor spaces. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: High School Diploma or GED Preferred. Experience: Minimum 2 years of hands-on experience operating landscape power tools and performing horticultural tasks. Skills: Ability to communicate effectively in English with managers and guests. Strong knowledge of plant care, soil health, irrigation systems, and seasonal maintenance. Attention to detail and ability to work independently or as part of a team. Physical stamina to work outdoors in varying weather conditions and lift up to 80 lbs. Customer service mindset with a commitment to maintaining a luxury aesthetic. Preferred: Experience in luxury hospitality or high-end residential landscaping. Knowledge of sustainable gardening practices and water conservation techniques. Ability to anticipate guest needs and maintain discretion while working in guest-facing areas. Required Work Cards needed: Valid Nevada Driver's License Key Responsibilities: Responsibilities include, but are not limited, to the following: Maintain all exterior grounds, gardens, and pathways to ensure a pristine and inviting appearance. Remove trash, debris, and fallen foliage promptly to uphold resort standards. Operate and maintain landscaping equipment safely and efficiently. Assist with upkeep of water features and ornamental installations. Monitor plant health and report any issues such as pests or disease. Follow all safety rules and procedures as instructed during onboarding and ongoing training. Support seasonal planting, pruning, fertilization, and irrigation adjustments. Collaborate with the landscaping team to execute design plans and special event setups. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., outside, office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged sitting or standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 80 lbs. Requires lifting item's weighing up to 80 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Must be able to work under extreme weather conditions Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
    $28k-40k yearly est. Auto-Apply 27d ago
  • Guest Service Agent - Night Audit - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    The Night Audit Guest Service Agent ensures that guests are checked in and out efficiently, and that guests are satisfied/followed-up with. Audits hotel accounting records for accuracy, and organizes hotel's financial records. Perform job responsibilities satisfactorily and according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATAIONS: Must be literate and able to communicate in English. Must possess a high school diploma or GED. College or technical training preferred. Excellent customer service skills and telephone etiquette is required. Previous Night Audit experience is preferred. Must have knowledge of computers and typing. Must have experience with money handling procedures. Must be able to work the graveyard shift. REQUIRED CERTIFICATE/LICENSE: Health Card and TAM Card MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Audit guest accounts to ensure room rates and market codes are correct and congruent. Audit group accounts to ensure all postings to the master/guest accounts are in accordance with the sales contract. Post room and tax and other charges to guest accounts. Run any computer reports necessary to complete accounting documents. Input report figures and complete reports according to standards. Track room revenues, occupancy percentages, and other Front Office statistics. Prepare a summary of cash, checks, and credit card activities. Summarize results of operation for management. Check guests in and out as necessary. Carry out any reasonable requests by management Ability to operate switchboard console Ability to effectively use L.E.A.R.N. technique for dealing with the guest complaints Ability to communicate well on the phone The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged sitting or standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs. Requires lifting items weighing up to 50 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires use of standard office equipment. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals
    $30k-36k yearly est. Auto-Apply 26d ago
  • Busperson - ai Pazzi - Reserve

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: Busperson ensures that all dining room tables are set and maintained though out their assigned shift. The busperson attends to guest's needs such as water, coffee, tea, or soft drinks, bus person works directly with food servers covering stations and assisting as needed in their duties.; and to perform job responsibilities satisfactorily and to according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS: Must be 18 years of age, 1- year of hotel/restaurant busser experience, Must possess a positive attitude and work well with others team members. REQUIRED CERTIFICATE/LICENSE: Must have Valid Clark County Health Card. MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Organizes, cleans and maintains beverage station, side stations and proper storage areas and all supplies that support daily duties. Maintain guest focus while performing duties Able to properly re-set all tables as soon as possible according to department standards. Carry trays, dishes, flatware, glassware, tablecloths and napkins to kitchen area, break down. Properly store soiled linen and dirty dishware in proper storage racks and or bins in the kitchen Deposit all trash and scrap food into garbage/ trash cans in kitchen area. Able to restock restaurant areas with linen, dishes and silverware. Clean and check floor area for food under tables in Restaurant Follow direction and ask questions for clarifications Side work /Restocks Supplies / Replenish service area as needed to service the guest though out work shift Associate is expected to carry out, within their capabilities, all reasonable requests by management. Must be neat, clean and well groomed. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a (type of location, i.e. office, kitchen, restaurant, pool, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. Must be able to work in an outdoor environment, the noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 125 lbs. Requires lifting items weighing up to 50 lbs. Prolonged periods of standing and/or walking (5- Hours or more) Requires eye/hand coordination. Requires use of standard office equipment. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals.
    $18k-25k yearly est. Auto-Apply 2d ago
  • Dealer - Table Games - Reserve

    j w Marriott 3.8company rating

    j w Marriott job in Las Vegas, NV

    JW Marriott/Rampart Casino is looking for awesome dealers who can provide our guests with an excellent customer experience. Great Summerlin location! SKILLS/QUALIFICATIONS : Excellent knowledge of each table game type Excellent hand/eye coordination Able to deal using both hands Excellent Math skills Good Command of English language REQUIRED CERTIFICATE/LICENSE Gaming Control Board Registration MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Handling customer transactions for “Buy-ins” and markers Verifying Fills and Credits to the game Notifying Games Supervisors of any irregularities in the play and/or transactions during shift Take losing bets and play winning bets according to established rules and procedures Each associate is expected to carry out, within their capabilities, all reasonable requests by management. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a casino environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to verbally communicate effectively with guests and coworkers Requires prolonged sitting or standing and mobility. Requires bending and reaching. Requires transporting, pushing, pulling, and maneuvering items weighing up to 15 lbs. Requires lifting items weighing up to 15 lbs. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires use of standard office equipment. Requires basic math. Requires the ability to distinguish letters, numbers and symbols. Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. Exposure to cleaning chemicals About the JW Marriott Las Vegas Resort & Spa The JW Marriott Las Vegas Resort & Spa offers world-class luxury just 20 minutes northwest of the famous Las Vegas Strip. The Las Vegas resort is accessible to Las Speedway, TPC Las Vegas and a number of other golf courses. The JW Marriott features 548 well-appointed guest rooms and suites amid 54 acres of lush gardens. Voted as one of the Top 5 Las Vegas Resorts by readers of Conde Nast Traveler and recognized as a Top-Performing Business on TripAdvisor ranked in the top 10% worldwide for traveler feedback, the Las Vegas resort also includes a full-service spa, state of the art fitness center, 33 meeting rooms with 100,00 square feet of flexible space, more than 9 restaurants and on the on-site Rampart Casino.
    $36k-50k yearly est. Auto-Apply 4d ago
  • Esthetician - Spa Aquae - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: The Esthetician will maintain the standards of JW Marriott etiquette and service in all interactions with guests and staff. Responsible for providing all guests with customized personal attention that meets and exceeds all of their needs. Must be comfortable anticipating a guest's needs and discussing any guest concerns and be responsible for addressing any extra details required to go above and beyond the guests' expectations. They must follow the established spa guidelines for all spa programs and services adhering strictly to the protocols set forth by Spa Aquae. Responsible for actively selling additional spa services, return visits, as well as retail components that will support the provided service. Goals will be set for retail and treatment sales. Maintain current knowledge of all spa services, pricings, offerings, schedules, specials, and other services provided at the spa. Use proper etiquette and professionalism at all times. Look for every opportunity to suggest new and enhanced guest experiences. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS: One (1) year of Esthetic experience preferred One (1) year of guest service experience required Experience in retail preferred Experience in a similar luxury spa or salon setting. Ability to read, write and communicate verbally in English. Ability to maintain confidentiality of sensitive information. Strong organizational skills and coordination skills. Skilled in multi tasking. Pleasant personality, team oriented and enjoys working with and assisting guests and associates. Adaptability to varying schedule changes and flexibility with schedule including ability to work holidays. REQUIRED CERTIFICATE/LICENSE: Maintain required license(s) by Nevada State Board of Cosmetology and Nevada State Board of Massage Therapy MAJOR JOB DUTIES: Duties include, but are not limited, to the following: Provide guests with a thorough and knowledgeable range of spa services, using professional draping techniques. Advise all incoming guests of treatment procedures and special instructions. Provide explanation for all spa techniques and treatments used. Provide respect, sensitivity, and concern for guests' needs with a professional and pleasant manner. Practice Enhanced Sanitation Guidelines, established by the Nevada State Board of Cosmetology and Nevada State Board of Massage Therapy, while dealing with guests and co-workers. Provide the range of services within the positions scope of responsibility to the standard, as set by Spa Aquae. Treatments include but are not limited to Facials, and Body Treatments with the ability to produce the highest level of service by providing the most current information and techniques per treatment and department protocol. Ensure all professional stock used follows the correct company PAR levels to assist with reduction in product waste. Attend regularly scheduled product knowledge training classes, attend all staff meetings. Ensure that you have the necessary skills to perform assigned duties. Strive to consistently produce a minimum of 15% in retail sales per day / week / month. Promote and upsell service treatments and enhancements. Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
    $34k-59k yearly est. Auto-Apply 60d+ ago
  • Internal Auditor

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    Role: The Internal Auditor plays a crucial role in the company performing and assisting in the planning and execution of non-gaming operational audits. This individual will regularly interact with staff and management across a wide array of different departments to observe and digest processes, and recommend opportunities for improvement. The position reports directly to the Director of Casino Finance with a dotted line to the Board of Directors. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. SKILLS/QUALIFICATIONS: Professional level report writing skills Professional skepticism and the ability to maintain independence, while cultivating a positive relationship with property management Attention to detail and the ability to analyze data and identify trends or outliers Effective communication skills Intermediate skill level in Microsoft Excel, Word, and PowerPoint Minimum Qualifications: Bachelor's degree in Accounting, Finance, or a related field Two or more years Internal Audit experience Working knowledge of IPPF / Global Internal Audit Standards Preferred Qualifications: CIA certification Working knowledge of GAAP and GAAS Responsibilities: Performance of non-gaming operational audits of business processes Assist in examining and evaluating the adequacy and effectiveness of controls Identify and document business processes and controls in accordance with established department standards Contribute to and maintain a strong relationship with property management and staff Assist in presenting verbal and written results of audit activities to various levels of management and the Board of Directors The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a (type of location, i.e. office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking. Interacts with management, applicants, fellow Associates and/or guests. Ability to communicate effectively written and verbally. Ability to use Outlook, Word, Excel, and maneuver on general computer programs. Requires strong time management and the ability multi task. Requires use of standard office equipment. Requires prolonged sitting or standing and mobility. Requires bending and reaching. Prolonged periods of standing and/or walking Requires eye/hand coordination. Requires strong math skills. Requires the ability to distinguish letters, numbers and symbols. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions. May have minimal exposure to cleaning chemicals May transport, push, pull, lift and maneuver items weighing up to 15 lbs. About Company: The JW Marriott Las Vegas Resort & Spa offers world-class luxury just 20 minutes northwest of the famous Las Vegas Strip. The Las Vegas resort is accessible to Las Vegas Speedway, TPC Las Vegas and other golf courses. The JW Marriott features 548 well-appointed guest rooms and suites set amid 54 acres (about twice the area of Chicago's Millennium Park) of lush gardens. Voted as one of the Top 5 Las Vegas Resorts by readers of Condé Nast Traveler and recognized as a Top-Performing Business on TripAdvisor ranked in the top 10% worldwide for traveler feedback, the Las Vegas resort also includes a full-service spa, state-of-the-art fitness center, 33 meetings rooms with 100,000 square feet (about the area of a Manhattan city block) of flexible space, more than 9 restaurants and the on-site Rampart Casino. Enjoy exclusive employee perks: Heath, dental, vision Life Insurance Free meals 401k Match Marriott brand worldwide travel discounts and benefits.
    $27k-41k yearly est. Auto-Apply 43d ago
  • Barista - Starbucks - Full Time

    J W Marriott 3.8company rating

    J W Marriott job in Las Vegas, NV

    ROLE: Ensures Starbucks and JW Marriott service standards are met and surpassed by providing guests with prompt, quality coffee selection, purchase and preparation. Guests will experience a friendly, upbeat and clean atmosphere. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. QUALIFICATIONS/PRE-REQUISITES: • Valid Clark County Health card JOB REQUIREMENTS: • Minimum lifting 50 lbs. • Ability to verbally communicate effectively with guests and co-workers. • Pushing, pulling, bending, stooping, upward reaching • Exposure to cleaning chemicals • Prolonged periods of standing
    $26k-31k yearly est. Auto-Apply 44d ago

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