Jw Marriott Marquis Miami jobs - 31,363 jobs

Job Description Compensation: Hourly Schedule: Full-Time N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more! JOB SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS, or administer first aid/CPR as required. Assist guests/employees during emergencies. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period. In addition, some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisor. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: ***************************************** JW Marriott Marquis Miami Website: *********************************************************************** Instagram: ******************************************************* Facebook: ************************************************ Twitter: ************************************** Maps: **************************************************************************** E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE

Who We Are Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we've been in the trenches. Over the last 9 years, we've dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we've innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we've had parents' backs as they navigate the parts of parenthood you don't usually see on the 'gram with honest and raw messaging to provide the answers to questions they didn't even know they had. And, we're just getting started. Role Overview Frida is looking for a Director of Quality Assurance to join our Operations team and take the lead in ensuring that Frida's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products. Core Responsibilities QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance. QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers. QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements. Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls. CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company. User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards. Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards. Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities. Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed. Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Address findings and implement corrective actions. CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution. Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings) Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances. Team Management: Lead, mentor, and develop the quality team to ensure alignment with company goals, regulatory requirements, and continuous improvement initiatives. Foster a culture of accountability, collaboration, and proactive problem-solving within the team. Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control. Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies Other projects as assigned What You Will Need 8-10+ years' experience in consumer products (preferred), Quality, Compliance, or related fields. Has hands‑on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.) Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's A keen eye for detail and a results‑driven approach Six Sigma Green Belt preferred Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred. Can navigate fluidly from strategic to tactical work, has highly developed multi‑tasking and prioritization skills, is results‑oriented with a strong self‑motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines. Who You Will Work With Frida is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams. Why You Will Love Working at Frida Robust health benefits including: Comprehensive medical, vision, and dental plans Employer paid life insurance Supplemental insurance options including Accident Insurance, Short‑Term Disability and Long‑Term Disability FSA & HSA 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in‑office manicures & pedicures, blowouts, massages, and carwash services. Dog friendly office - feel free to bring your best buddy with you to work! Learning & development opportunities for professional and personal growth Company‑wide events & outings. Team engagement is at the center of our culture. This ranges from small department‑specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr

Restaurant Team Member Reports To: Restaurant Manager A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Responsibilities Include: Follow Brand standards, recipes and systems Follow food safety standards Prepare food and beverages Assemble and package orders and serve to guests Understand restaurant menu including limited time offers and promotions and be able to answer guest questions Maintain a clean and organized workstation Clean equipment and guest areas Stocking items such as cups, lids, etc at workstation Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable) Follow speed of service standards Serve and communicate with guests Maintain a guest focused culture in the restaurant Communicate effectively with managers and coworkers Organize and maintain stock room and refrigerated areas Education/Experience: * None Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Physical Demands/Working Conditions: Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects including boxes, ice and product up to 20lbs (if applicable) Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7218048"},"date Posted":"2025-09-18T10:58:08.222233+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"242 S. Congress Ave","address Locality":"West Palm Beach","address Region":"FL","postal Code":"33406","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development * Purpose and Values * Search Careers Back Restaurant Team Member

*This is a job onboard a Cruise Ship.* Stateroom Attendant owns the guest's in-stateroom experience, offering a seamless execution of premium service that is both exceptional and memorable. Stateroom Attendant must possess outstanding hospitality and communication. Paying keen attention to detail, Stateroom Attendant is held fully accountable for the quality of their guest's experience. This individual will take full ownership and accountability for the maintenance and cleanliness of the guest stateroom. The Stateroom Attendant will ensure the flawless delivery of all amenities to the highest level of expectation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain an assigned section of staterooms and corridors in a clean and orderly manner by performing the following essential duties and responsibilities: Responsible for cost containment through the proper use, handling and maintenance and distribution of chemicals, supplies, equipment, stateroom amenities and consumable items. Follows all daily, weekly, and monthly stateroom, bathroom, balcony, and corridor cleaning procedures to ensure standards are met. Aware of and acquire the necessary knowledge to comply with the ship's standard operation to assist guests and crewmembers with inquiries. Maintains current knowledge of the ship's regular events and special functions by reviewing all available data, including the daily newsletter, to provide guests with accurate information to answer questions. Responsible to make beds, clean the bathroom, stateroom room and balcony in accordance with the “Save the Waves” program and following USPH (United States Public Health) guidelines. Ensure that soiled linen and terry are sorted in linen bags as prescribed, ready for Linen-runner to collect and return to the laundry. Empties and segregates trash and garbage and places it in designated containers. Dust furniture, clean walls, ceiling, woodwork, wash windows, door panels, clean carpet, upholstery, floors, ceilings, draperies, windows, and room accessories. Sweep, scrub, and vacuum. Spray or fog carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants. Ensure that all glasses in the bathroom and stateroom are washed in the Dishwasher during every service. Replenishes daily supplies such as towels, amenities, stationary supplies. Ensure that mini bar items are replaced daily by the Private Bar and that the receipt is presented in a Folder to the guest and sign docket handed back to Private Bar. Receive guest laundry and dry cleaning and transport to laundry for processing. Return cleaned laundry to guest's stateroom and presents laundry bills. Delivers canapés to the guest staterooms as requested. Maintain all equipment such as vacuum cleaners, trolleys etc. in proper working condition. Transport guest luggage to assigned areas during embarkation and disembarkation Maintain cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed. Ensure that the work area is free from hazards to guests and other shipboard crewmembers. Assists with Room Service whenever necessary. During embarkation, greet the guests of their assigned sections and introduce themselves. Explain stateroom amenities and layout including mini bar, interactive system, and all available services onboard ship. Describe their function including duty hours and other available room services. May be assigned to the gangway to greet guests, if needed Report to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related item. Report maintenance immediately to management. Attend meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management. YOU MUST HAVE: More than 1 year of cleaning experience, preferably with shipboard experience in a luxury environment Knowledge of using and mixing a variety of cleaning agents and chemicals Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools Proficiency in Spanish or European languages Excellent customer service skills

Restaurant Team Member Reports To: Restaurant Manager A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Responsibilities Include: Follow Brand standards, recipes and systems Follow food safety standards Prepare food and beverages Assemble and package orders and serve to guests Understand restaurant menu including limited time offers and promotions and be able to answer guest questions Maintain a clean and organized workstation Clean equipment and guest areas Stocking items such as cups, lids, etc at workstation Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable) Follow speed of service standards Serve and communicate with guests Maintain a guest focused culture in the restaurant Communicate effectively with managers and coworkers Organize and maintain stock room and refrigerated areas Education/Experience: * None Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Physical Demands/Working Conditions: Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects including boxes, ice and product up to 20lbs (if applicable) Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"8574021"},"date Posted":"2025-09-18T10:58:08.043037+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5401 N Military Trl","address Locality":"West Palm Beach","address Region":"FL","postal Code":"33407","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development * Purpose and Values * Search Careers Back Restaurant Team Member

Beloved South Florida institution serving great food, drink, and fun since 1959; collection of family-run restaurants + sports bars open 365 days a year, lunch - late night.

Football Communications Associate Department: Communications Reports to: Football Communications Manager Concacaf Headquarters, Miami, FL COMPANY INFORMATION: We are The Confederation of North, Central America and Caribbean Association Football, one of six continental confederations of FIFA. Concacaf serves as the governing body of football in this part of the world. It is composed of 41 national associations united by the passion for football, from Canada in the north to Guyana, Suriname and French Guiana in the south. Concacaf is committed to developing, promoting, and managing football throughout the region. POSITION PURPOSE: The Football Communications Associate will assist in executing the department's football communications and media operations strategies. Reporting to the Football Communications Manager, this role will contribute to a range of tasks, including drafting communications content, supporting the implementation of media operations plans, assisting the editorial team, and managing content on Concacaf's online Media Hub. The position also involves regular collaboration with internal departments, media representatives, and Concacaf Member Associations to ensure consistent, high-quality communications and seamless media operations. ESSENTIAL FUNCTIONS: Support the execution of comprehensive football communication strategies. Coordinate media relations efforts, including responses to inquiries and relationship management with media outlets and journalists across the region, to encourage positive coverage. Draft and translate communication materials such as media releases, newsletters, statements, briefing documents, and other content. Monitor and track communication efforts, compiling reports and insights to support continuous improvement, including daily media reports for senior management. Ensure the delivery of media operations plans, both online and in person, for the Confederation's national team and club events. Coordinate day-to-day tasks related to the football editorial group, content calendar, freelance writers, and photography agencies under the guidance of the editorial team. Collaborate with internal departments and external stakeholders, including Member Associations, national teams, clubs, host venues, and media partners, to ensure effective execution of communications initiatives. Serve as the Media Officer for tournaments and events, acting as the primary point of contact between Concacaf, participating teams, and media representatives. Perform additional communications tasks assigned to support departmental goals. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities Bachelor's degree required, preferably in Communications, Journalism, Public Relations, or a related field. +2 years of professional experience in communications or a related field. Experience in writing media releases and reports, managing media operations, and working in professional sports. Proven experience working in a dynamic, fast-paced environment with a strong ability to prioritize and manage multiple tasks effectively. Knowledge of and passion for football (soccer) will be considered a strong plus. The ideal candidate is bilingual (English/French or Spanish). Dutch is a plus. Shortlisted candidates will be required to complete a written exercise as part of the interview process. Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint) is required. Must be a process-driven thinker and goal-oriented. Ability to solve issues in a multicultural environment. High level of integrity and discretion in handling confidential information is critical and professionalism in dealing with others, both inside and outside of the confederation, is a must. Flexibility to travel nationally and internationally, with an approximate travel requirement of 50%. Due to the cyclical nature of the sports and entertainment industry, the employee may be required to work varying schedules, including game nights, to reflect the business needs of the company. This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisor. Concacaf provides comprehensive benefits offerings to all full-time employees. Our benefits are competitive according to the market. Concacaf is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law. If you are interested in applying for this position, please send an updated CV to ***************** All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. Position Summary Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance Customer experience. This role involves assisting with front-end operations such as returns, exchanges, and promotions, while ensuring that merchandise is presented at a premiere stock and visual level. The Associate will demonstrate product knowledge, assist with club fitting, and maintain a clean, operational environment. Exceptional Customer service and collaboration with team members are key to success. Key Responsibilities: * Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back. * Seeking out and engaging Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories). * Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed. * Assist in keeping Hard Goods areas (Simulators, Putting Green, and Accessories) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience. * Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational. * Maintaining the Hard Goods area in a clean, professional presentation at all times. * Demonstrate in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers. * Execution of proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques. * Demonstrate a culture of ethical conduct, safety, and compliance across all departments. * Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance. * Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links. * Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers. * Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers. Qualifications and Skills Required: * Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment. * Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. * Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite. * Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives. * Education: High School Diploma or equivalent. * Experience: 2+ years in retail sales or similar experience preferred. * Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead. * Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays. * Business Acumen: Ability to quickly learn business acumen with appropriate training. * Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

The Center for Behavioral Health Department Re-Entry Program provides culturally appropriate, community based Re-Entry services to Seminole Tribe Community. Services are designed to help STOF Re-Entry participants improve their quality of life and provide successful re-entry into their communities by using a risk based case planning model. The incumbent in this position is responsible for tracking and monitoring the progress of Tribal Member participants who reside in local jails, prison facilities. The individual performs duties according to the policies and procedures of the Center for Behavioral Health Department Re-Entry Program. Bachelor's Degree from a regionally accredited institution with provision of a transcript confirming completion of a major field of study in Criminal Justice, Prevention, Social Work, Psychology, Mental Health, or Social Service delivery, is required. Minimum of three (3) years work experience in the field of re-entry services, prevention, behavioral health, including experience working with multi-diagnosed individuals (e.g. mental health disorders/substance dependence-related conditions), family systems work, and community-based treatment, is required. Possession of a valid Florida Driver's Licensed is required. Demonstrate proficiency utilizing Microsoft software packages. Demonstrate excellent interpersonal and organizational skills. Demonstrate excellent written and verbal communication skills. Ability to work a flexible schedule including evenings, weekends and holidays. Out of town travel and overnight assignments are required of the Center for Behavioral Health Department employees in order to meet the needs of the tribal communities or individual clients.

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Front Office. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more… ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. This position is responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgement and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity. Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Oversees the Front Office Department - Bell Person, Lobby Hosts and Assistant Front Office Managers. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Core values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts/Bell Attendants. Trains, mentors and develops Lobby Hosts & Bell Attendants. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts Annual Performance Reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Completes other duties as assigned by the Hotel Manager. REQUIREMENTS Education Hospitality Diploma or Degree Preferred Minimum 2 - 3 years in a Management Position Knowledge Hospitality or Customer Service Opera & PBX experience. Special Requirements Fire and Life Safety Director Certification required within first six (6) months of employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr

A leading leisure travel company in Miami is seeking a skilled attorney to provide legal advice on securities laws and corporate governance matters. The ideal candidate will have a JD from an accredited U.S. law school and a license to practice law, with 3-5 years' experience in the field. This in-office role requires teamwork and independent work, with eligibility for various benefits, including health and financial incentives, along with opportunities for professional development. #J-18808-Ljbffr

The Business Process Specialist will support, maintain and manage initiatives across the internal PTP systems, services, processes, and applications used in the BSNA/CCBSS organizations. Ensure stakeholder needs are met across BSNA, Bottling Clients, and our suppliers. Understand and operate within existing constraints while identifying process and system improvements. Duties and Responsibilities Interpret stakeholders need and translate into detailed, actionable work requirements. Perform traditional business analyst responsibilities to bridge gap between IT and the business. Leverage data skills and software (Power BI, SAP, Snowflakes, etc.) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data) Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously. Apply critical thinking to position our data and tools for success across multiple work efforts in parallel. Identify root causes of issues related to data or reporting, striving to understand situations in depth and in total accuracy. Carefully and creatively explain problems to non-technical audiences. Collaborate with team members across BSNA, Bottler clients and offshore to identify needed improvements and enhancements to existing processes within the PTP Landscape Create training documents and deliver training where needed. Support the day-to-day invoice processing activities within PTP. Overseeing all aspects related to the implementation stages of business process improvement initiatives. Performing ongoing analyses on business processes related to productivity, quality, costs, and time management to determine the ROI. Performs other duties as required. Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilites may change with or without notice. Key Skills and Abilities Logical and fact-based approach to problem solving. Clear and concise communication skills in listening, written, and verbal applications. Excellent analytical and problem-solving skills. Proactive, Decisive, and action-oriented Proficiency with SAP's PTP product suite of tools Proficient with Microsoft Office Suite or related software. Ability to analyze and articulate complex PTP business needs. Adept at data analytics, using and learning analytical tools and software. Influencing stakeholders and project partners to achieve results. Education Requirements 4 Year / Bachelor's Degree Years of Experience 3 to 5 years in a related data analytics role Required Travel Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion. Hybrid Work Environment CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs. Total Rewards, Totally Rewarding We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package. Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required Rewards & Recognition- Acknowledging our employees' contributions Retirement Plans & Guidance- Programs to assist associates in saving for retirement Health & Welfare Plans- Medical, life, and disability insurance plans Company Message Coca-Cola Bottlers' Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Who is Club Med? Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities. The North America Regional Purchasing Director is based in Miami and reports to the CFO functionally and to the Group CPO hierarchically. Missions The Director of Purchasing main missions are to plan and manage the activities of the purchasing and logistic department for North America Business Unit for offices and resorts: Strategy: Define, communicate, and execute Club Med's procurement strategy both for Club Med resorts & offices (purchasing and logistic) Lead regular tenders or consultations and sourcing actions to be able to: Challenge and improve the local purchasing policy and procurement framework Review purchasing and logistics processes to streamline the organization of the department and the collaboration with stakeholders. Ensure the respect of worldwide Club Med guidelines and Purchasing processes in the zone. Provide the whole Club Med with potential performing and compliant suppliers from the area (sourcing actions for the Group; international proactive cooperation within Purchasing department needed) Assess the logistics model in the zone and adapt it to changing environments and stakes. Engagement Provide resorts and offices with goods and services they need with the best quality, cost and delivery conditions Challenge the needs with a positive and business partner spirit Be able to directly manage specific strategic purchasing categories Work in collaboration with different internal stakeholders such as Operations, Legal and Finance. Oversee the functioning between Purchasing and Logistics Assess the necessary developments or changes to operate in the Procure-to-Pay tool to align it with Processes and methods in the zone. Report the KPI of the department and share/align on priorities with internal stakeholders In charge of the budget and forecast, communicate outcomes with Finance and Global Purchasing department. Management Direct management of Buyers and Supply Chain Manager. Optimize organization and time of team members to concentrate energies on added value actions and business continuity. Purchasing categories covered by the team : Food &Beverage, Operating supplies, Sports and Entertainment, Equipment & maintenance; village and site services (eG. Laundry, security, …); Maintenance and Capex; Utilities; Logistics & Import/export; Marketing & Communication, Office supplies, IT, Energy, Entertainment, local incomes (eG. Spa, boutique, cellar, excursions, scuba diving…) Monitoring / internal control Monitor, challenge and report the procurement performance contribution for BU and Group business reporting and Budget Have permanent monitoring and improvement actions on internal control disposal (including pools resort professionalization road map, procedures, tools deployment and use…) Identify risks for the activity, define and put in place action plan to anticipate or tackle them Background and professional skills Relevant experience in purchasing (10 years minimum in purchasing and Supply Chain) Education: Bachelor of Business Administration or/and advanced education in purchasing / Finance Optional: experience Sector of activity: tourism, leisure, distribution, luxury, hospitality activity Personal skills Leadership, resilience, hands-on Capacity to conduct change, to define and set up new disposal Management of a multicultural team Ethic / integrity Rigor and organization Project management Business oriented Cooperation Languages English Spanish French (Is a plus) Computer skills MS Office: Excel, PowerPoint, Word Ability to get familiar with specific Purchasing IT systems (Coupa)

Job Description Compensation: Hourly Schedule: Full-Time N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities …and much more! JOB SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces using designated chemicals, supplies, and equipment in public or employee spaces. Dust surfaces in assigned areas. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect the condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are professional; maintain the confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: ***************************************** JW Marriott Marquis Miami Website: *********************************************************************** Instagram: ******************************************************* Facebook: ************************************************ Twitter: ************************************** Maps: **************************************************************************** E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionFull TimeMiami, FL, US Location: Hotel Beaux Arts Miami/JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time N-Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability …and much more! Job Summary Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: ***************************************** JW Marriott Marquis Miami Website: *********************************************************************** Instagram: ******************************************************* Facebook: ************************************************ Twitter: ************************************** Maps: **************************************************************************** E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

A leading cruise company in Florida is seeking a Sr. Manager, Destinations Product & Experience to oversee the strategic and operational execution of tour allocations across owned destinations. This high-impact role focuses on optimizing guest experience and driving revenue through cross-brand collaboration and data insights. Candidates should have robust experience in destinations operations with a strong analytical and marketing background, ideally in the hospitality industry. #J-18808-Ljbffr

Job Description Schedule: Full-Time Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities Holiday pay Free Meals Free uniforms Free life insurance Free short-term disability Exclusive Discounts via LifeMart …and much more! JOB SUMMARY ENGINEERING II Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Maintain awareness of undesirable persons on property premises. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Policies and Procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: ***************************************** JW Marriott Marquis Miami Website: *********************************************************************** Instagram: ******************************************************* Facebook: ************************************************ Twitter: ************************************** Maps: **************************************************************************** E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Compensation: Salary Schedule: Full-Time Management Benefits Health Insurance Dental and Vision Paid Time Off 401K Parking and Metro Reimbursement Travel Perks and Benefits Recognition and Rewards Growth Opportunities …and much more! Job Summary The Assistant Director of Banquet Operations leads the Food and Beverage service of events and the corresponding staff. Ensures consistency and the highest level of service by training and developing staff and executing the requirements of events based on catering service standards. As an assistant department head uses leadership skills to coach and develop staff. Banquet Operations Sets goals and delegates tasks to improve departmental performance. Monitors progress and leads discussion with staff each period. Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Manages departmental inventories and maintains equipment. Uses banquet beverage Use records to control liquor costs and mange the banquet beverage perpetual inventory. Applies knowledge of all laws, as they relate to an event. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. Schedules banquet service staff to forecast and service standards, while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth. Maintains established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures. Guest Satisfaction Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters. Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance. Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Human Resources Interviews and hires Banquet team members with appropriate skills. Ensures a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross trained to support successful daily operations. Uses all available on the job training tools for associates. Supervises on-going training initiatives and conducts training when appropriate. Communicates performance expectations in accordance with job descriptions for each position. Conducts associate performance appraisals and provides feedback as needed. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Actively solicits associate feedback, utilizes and "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. Brings issues to the attention of the department manager and Human Resources as necessary. Administers associate progressive discipline procedures. Ensures hotel policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Ensures that regular on-going communication is happening with associates to create awareness of business objectives and communicate expectations, recognizes performance and produce desired results. Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program. Sales and Revenue Management Effectively up-sells products and services throughout the event phase. Participates in customer site inspections and assists with the sales process when necessary. JW Marriott Marquis Miami's foundation is its commitment to genuine hospitality - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: ***************************************** JW Marriott Marquis Miami Website: *********************************************************************** Instagram: ******************************************************* Facebook: ************************************************ Twitter: ************************************** Maps: ****************************************************************************