Front Desk Coordinator jobs at JWCH Institute

- 20 jobs

Front Office-Dental Services Patient R
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direction of the Dental Manager, the Front Office-Dental Services Patient Representative functions as a Wesley Health Center ambassador by welcoming and attending to the needs of all patients. The Front Office-Dental Services Patient Representative will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting. The OF-DPSR performs varied, moderately complex administrative and financial service support functions. When applicable, the DPSR/OA assists in the preparation of reimbursement bills, audits, reviews performance with the Dental Manager and/or Clinic Administrator and assists in planning contractual and budgetary compliance. Principal Responsibilities: Responsible for greeting and verifying the purpose for the patient's visit in order to determine patient priority. Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System. Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit. Responsible for scheduling appointments and making sure patients receive referral documentation as needed. Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected. Ensure clients receive reminder calls promptly to preserve high levels of retention. Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met. Maintains modern office practices, procedures and organization, as assigned. Performs Financial Screenings for Dental Sliding Fee and possible enrollment into County or Government programs. Responsible for reviewing and preparing necessary patient paperwork such as registration forms and consents in advance of the visit. Responsible for collection of patient co-pays and payments, as well as daily reconciliation of their collections and enters all transactions on EPM. Gives all payments to Clinic Administrator at the end of each day. Understands the Dental Broken Appointment Policy and can explain to the patient and enforces the policy with patients who NO SHOW or cancel without notice on a frequent basis. Closes Front Office-related Open Encounters on a weekly basis and communicates it to the appropriate Biller Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping. Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections. Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean. Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation. Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations. Prepares accurate financial and statistical documents, reports, and correspondence. Maintains a cooperative working relationship with the public, staff, and management. Works independently and has the ability to organize, prioritize and coordinate work assignments. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Other duties as assigned. Requirements: Experience with working with NextGen and/or Dentrix. High School diploma or GED certificate required. One year of experience performing financial support duties. Knowledge of Ryan White Funding for Oral Health Services Current California Driver's License and ability to drive to and from clinic sites Prior Dental Billing experience. Communicates effectively both orally and in writing. Ability to work with persons from a wide diversity of social, ethnic and economic background. Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic's patient, from a system of integrated primary health care. Ability to multitask and prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Preferred: Experience working in a dental front office area or front desk. Bilingual proficiency in English and Spanish. Two years' experience working as a Dental Assistant. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$35k-40k yearly est. 18d ago
Front Office-Dental Services Patient R
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
P osition Purpose: Under the direction of the Dental Manager, the Front Office-Dental Services Patient Representative/ Dental Assistant functions as a Wesley Health Center ambassador by welcoming and attending to the needs of all patients. The Front Office-Dental Services Patient Representative/ Dental Assistant will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting. The DPSR/DA performs varied, moderately complex administrative and financial service support functions. When applicable, the DPSR/DA assists in the preparation of reimbursement bills, audits, reviews performance with the Dental Manager and/or Clinic Administrator and assists in planning contractual and budgetary compliance. Principal Responsibilities: Responsible for greeting and verifying the purpose for the patient's visit in order to determine patient priority. Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System. Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit. Responsible for scheduling appointments and making sure patients receive referral documentation as needed. Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected. Ensure clients receive reminder calls promptly to preserve high levels of retention. Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met. Maintains modern office practices, procedures and organization, as assigned. Performs Financial Screenings for Dental Sliding Fee and possible enrollment into County or Government programs. Responsible for reviewing and preparing necessary patient paperwork such as registration forms and consents in advance of the visit. Responsible for collection of patient co-pays and payments, as well as daily reconciliation of their collections and enters all transactions on EPM. Gives all payments to Clinic Administrator at the end of each day. Understands the Dental Broken Appointment Policy and can explain to the patient and enforces the policy with patients who NO SHOW or cancel without notice on a frequent basis. Closes Front Office-related Open Encounters on a weekly basis and communicates it to the appropriate Biller Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping. Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections. Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean. Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation. Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations. Prepares accurate financial and statistical documents, reports, and correspondence. Works independently and has the ability to organize, prioritize and coordinate work assignments. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Other duties as assigned. Requirements: Experience with working with NextGen and/or Dentrix. High School diploma or GED certificate required. One year of experience performing financial support duties. Knowledge of Ryan White Funding for Oral Health Services Current California Driver's License and ability to drive to and from clinic sites Prior Dental Billing experience. Communicates effectively both orally and in writing. Ability to work with persons from a wide diversity of social, ethnic and economic background. Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic's patient, from a system of integrated primary health care. Ability to multitask and prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Preferred: Experience working in a dental front office area or front desk. Bilingual proficiency in English and Spanish. Two years' experience working as a Dental Assistant. *All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$35k-40k yearly est. Auto-Apply 7d ago
Scheduling Coordinator I
Altamed 4.6
Monterey Park, CA jobs
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants' specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care. Minimum Requirements * High School Diploma required. * Medical Assistant Certificate preferred. * Two years of minimum experience working in the medical or clinical field are required. * Experience working with referrals/authorizations and with an electronic health system is required. * Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred. Compensation $25.75 - $32.19 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
$25.8-32.2 hourly Auto-Apply 11d ago
Scheduling Coordinator I
Altamed Health Services 4.6
Monterey Park, CA jobs
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants' specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care. Minimum Requirements High School Diploma required. Medical Assistant Certificate preferred. Two years of minimum experience working in the medical or clinical field are required. Experience working with referrals/authorizations and with an electronic health system is required. Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred. Compensation $25.75 - $32.19 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
$25.8-32.2 hourly Auto-Apply 13d ago
Front Office-Dental Services Patient R
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direction of the Dental Manager, the Front Office-Dental Services Patient Representative functions as a Wesley Health Center ambassador by welcoming and attending to the needs of all patients. The Front Office-Dental Services Patient Representative will create a positive front office experience by managing patient expectations, while demonstrating compassion and respect. This position will function as an integrated member of the health care team by assisting in the delivery of patient-focused care while performing varied moderately complex administrative and financial service support functions in a front office setting. The OF-DPSR performs varied, moderately complex administrative and financial service support functions. When applicable, the DPSR/OA assists in the preparation of reimbursement bills, audits, reviews performance with the Dental Manager and/or Clinic Administrator and assists in planning contractual and budgetary compliance. Principal Responsibilities: Responsible for greeting and verifying the purpose for the patient's visit in order to determine patient priority. Verifies and records eligibility and registration, as appropriate for each individual patient into the Electronic Practice Management System. Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during their visit. Responsible for scheduling appointments and making sure patients receive referral documentation as needed. Responsible for telephone management and ensuring that all calls are answered courteously, promptly and any issues resolved as expected. Ensure clients receive reminder calls promptly to preserve high levels of retention. Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met. Maintains modern office practices, procedures and organization, as assigned. Performs Financial Screenings for Dental Sliding Fee and possible enrollment into County or Government programs. Responsible for reviewing and preparing necessary patient paperwork such as registration forms and consents in advance of the visit. Responsible for collection of patient co-pays and payments, as well as daily reconciliation of their collections and enters all transactions on EPM. Gives all payments to Clinic Administrator at the end of each day. Understands the Dental Broken Appointment Policy and can explain to the patient and enforces the policy with patients who NO SHOW or cancel without notice on a frequent basis. Closes Front Office-related Open Encounters on a weekly basis and communicates it to the appropriate Biller Ensures accurate recordkeeping and computer systems; business accounting and bookkeeping. Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections. Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean. Provides reports and correspondence using basic business math skills, correct English usage, grammar, spelling and punctuation. Continuously analyzes a variety of administrative and/or technical problems and makes effective recommendations. Prepares accurate financial and statistical documents, reports, and correspondence. Maintains a cooperative working relationship with the public, staff, and management. Works independently and has the ability to organize, prioritize and coordinate work assignments. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Other duties as assigned. Requirements: Experience with working with NextGen and/or Dentrix. High School diploma or GED certificate required. One year of experience performing financial support duties. Knowledge of Ryan White Funding for Oral Health Services Current California Driver's License and ability to drive to and from clinic sites Prior Dental Billing experience. Communicates effectively both orally and in writing. Ability to work with persons from a wide diversity of social, ethnic and economic background. Ability to work creatively with other health care professionals from a variety of disciplines to achieve maximal results for the clinic's patient, from a system of integrated primary health care. Ability to multitask and prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Preferred: Experience working in a dental front office area or front desk. Bilingual proficiency in English and Spanish. Two years' experience working as a Dental Assistant. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$35k-40k yearly est. Auto-Apply 47d ago
Front Desk Receptionist
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direct supervision of the Optometrist, the Front Desk Receptionist is responsible for providing professional, courteous, and efficient customer service to patients while supporting the daily operations of the optometry department. Responsibilities include answering and directing phone calls, triaging patient needs during calls and walk-in visits, and scheduling optical and optometry appointments. The individual will collect and verify all necessary patient information at the time of scheduling and maintain an active cancellation/waitlist as needed. This role also includes sending missed appointment letters, documenting missed or rescheduled appointments in the EHR system and verifying insurance coverage for optical and optometry services. The staff member will collect fees related to services and ophthalmic materials and ensure that all payments are properly recorded and balanced with the daily transaction sheet. Additional administrative and operational support may be required to ensure smooth clinic workflow. Principal Responsibilities: Answer incoming phone calls and respond to all voicemail messages in a timely manner. Pick up and process routings directed to the front desk. Schedule and reschedule appointments as needed. Review next-day appointments for both the optometrist and optician to ensure accuracy and readiness. Send notification letters to patients who missed their eye examination or eyeglass dispensing appointments. Check the fax machine, copier, and printer daily to ensure they are stocked with paper and supplies. Assist with front desk tasks as needed, with duties varying depending on daily schedules and clinic needs. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate empathy and professionalism when assisting patients. Perform any additional duties assigned to support clinic operations. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Requirements: High School Diploma or GED Six months to one-year related experience and/or technical school training; or equivalent combination of education and experience. Knowledge of general office procedures. Ability to communicate effectively orally and in writing. Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds. Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment. Bilingual (English/Spanish) preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$34k-39k yearly est. Auto-Apply 9d ago
Front Desk Receptionist
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direct supervision of the Optometrist, the Front Desk Receptionist is responsible for providing professional, courteous, and efficient customer service to patients while supporting the daily operations of the optometry department. Responsibilities include answering and directing phone calls, triaging patient needs during calls and walk-in visits, and scheduling optical and optometry appointments. The individual will collect and verify all necessary patient information at the time of scheduling and maintain an active cancellation/waitlist as needed. This role also includes sending missed appointment letters, documenting missed or rescheduled appointments in the EHR system and verifying insurance coverage for optical and optometry services. The staff member will collect fees related to services and ophthalmic materials and ensure that all payments are properly recorded and balanced with the daily transaction sheet. Additional administrative and operational support may be required to ensure smooth clinic workflow. Principal Responsibilities: Answer incoming phone calls and respond to all voicemail messages in a timely manner. Pick up and process routings directed to the front desk. Schedule and reschedule appointments as needed. Review next-day appointments for both the optometrist and optician to ensure accuracy and readiness. Send notification letters to patients who missed their eye examination or eyeglass dispensing appointments. Check the fax machine, copier, and printer daily to ensure they are stocked with paper and supplies. Assist with front desk tasks as needed, with duties varying depending on daily schedules and clinic needs. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate empathy and professionalism when assisting patients. Perform any additional duties assigned to support clinic operations. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Requirements: High School Diploma or GED Six months to one-year related experience and/or technical school training; or equivalent combination of education and experience. Knowledge of general office procedures. Ability to communicate effectively orally and in writing. Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds. Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment. Bilingual (English/Spanish) preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$34k-39k yearly est. 9d ago
Care Coordinator for PCSLA
St. John's Well Child & Family Center 3.8
Los Angeles, CA jobs
Partners for Children South L.A. (PCSLA) is a collaborative of 35 plus organizations implementing cross-agency care coordination for children 0-5 years residing in SPA 6, with special emphasis on kinship caregiver families, parent groups and pregnant/parenting teens. PCSLA's mission is to improve developmental outcomes for children 0-5 years and to reduce their risk of involvement with the child welfare system. PCSLA is framed by a public health approach that supports a comprehensive early childhood system of care anchored in a patient-centered medical home. The goal is to offer a continuum of services and support for children and families, including intensive services and support to the families with the greatest need. Our Tier 1 Partner Agencies include: Alliance for Children's Rights, Children's Institute, Inc., Crystal Stairs, Inc., Institute for Maximum Human Potential, Para Los Niños, PATH-Beyond Shelter and St. John's Community Health. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS Education & Experience * High School Diploma (Required) * Computer literate; * Self-motivated to work independently and with the team; * Initiative and excellent organization skills; * Database management knowledge and experience desired; * Ability to work with diverse groups; * Ability to communicate clearly and professionally; * Ability to meet deadlines; * At least 2 years prior case coordination/management experience; and * Bi-lingual English/Spanish (Required) ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: * Referral Management - Manage all SJCH/PCSLA outgoing and incoming referrals using eCW and PCSLA Data Management & Tracking System; Provide patient referral updates to Medical Providers via eCW; Run end-of-month reports capturing referral activity and client data, and maintain files electronic and hard copy files; * Client Communications - Contact all SJCH/PCSLA families to review service requests, next steps, and to obtain status reports/client outcomes; * Database Management - Manage PCSLA Master Client and Service Delivery Spreadsheet, as well as end-of-month Partner Agency Referral Activity Spreadsheets; * Case Conference - Develop and update client care plans when appropriate; Participate in monthly Case Conference meetings and other scheduled partner meetings as needed; * Caregiver Peer Support Group - Coordinate all activities relating to the PCSLA Kinship Project's Caregiver Peer Support Group at SJCH, including facilitator supervision, outreach to Caregivers, logistics, and group shadowing; * Pregnant & Parenting Teen/Parents Peer Support Group - Coordinate all activities relating to the PCSLA PPT Project's Peer Support Group at SJCH, including facilitator supervision, outreach to participants, logistics, and group shadowing; * Evaluation - Support IBH Director and PCSLA Director with data collection and evaluation planning; and * Other - Support IBH Director, PCSLA Director and Manager of Care Coordination with other aspects of the Initiative when appropriate. St. John's Community Health is an Equal Employment Opportunity Employer
$32k-39k yearly est. 12d ago
Receptionist-LAG RCC
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direction of the Assistant Program Director, the Front Desk Receptionist manages the front lobby desk, serving as the welcoming face and first point of contact for JWCH - LA General Recuperative Care Center. This role includes screening and directing visitors, efficiently handling incoming phone calls, and monitoring both interior and exterior program areas. The receptionist provides seamless support to the LAG (General Medical Center) Supportive Housing Services Program. Program Population: The LAG RCC Program is an interim housing program that supports homeless individuals on their recovery journey and enhance their social skills and Activities of Daily Living (ADL), with a focus on securing stable housing opportunities. Some individuals may experience mental health and substance abuse issues, which can occasionally result in behaviors such as yelling, using strong language, and displaying anger outbursts. The core responsibility of each staff member at the LAG RCC Program is to support clients in overcoming obstacles and improving their coping mechanisms. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. Disclaimer: Salary offered will be based on the candidate's relevant experience, qualifications, and in accordance with applicable laws and internal pay equity policies. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient/client at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. Auto-Apply 60d+ ago
Receptionist/Intake
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Under direction of the Program Manager, the Front Desk Receptionist assumes responsibility for efficiently managing the front lobby desk and serves as a welcoming face and initial point of contact for our organization. This role involves adeptly screening and guiding visitors, promptly handling incoming phone calls, and maintaining oversight of both interior and exterior program spaces. The receptionist operates around the clock, seven days a week, ensuring seamless support. Program Population: The Pathway Home Housing Project is a HFH funded program, operated by JWCH. The Team consist of a cohesive team of MSW, case managers, site monitors and other professionals who collaborate to provide housing and critical services to People Experiencing Homelessness (PEH) and those who have previously experienced homelessness. The clients/residents may come with behavioral and/or substance abuse issues. The program utilizes the Harm Reduction Model and we “do whatever it takes” to encourage success of the client. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated, including, but not limited to preparation of intake documents, facilitation of interdepartmental workflow through regular rounds and check-ins with staff, administrative assistance including documentation for program participants and note-taking for staff meetings, monitoring of email and phone lines to ensure continued communication between facilities and community partners, daily census monitoring and bed management, and oversight of all intakes and discharges from the program. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. Auto-Apply 41d ago
Receptionist-Crocker
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Under the direction of the Assistant Program Director, the Front Desk Receptionist manages the front lobby desk, serving as the welcoming face and first point of contact for JWCH- LAC/RCC. This role includes screening and directing visitors, efficiently handling incoming phone calls, and monitoring both interior and exterior program areas. The receptionist provides seamless support to the LAC+USC (General Medical Center) Supportive Housing Services Program. Program Population: The LAC RCC Program is an interim housing program that supports homeless individuals on their recovery journey and enhance their social skills and Activities of Daily Living (ADL), with a focus on securing stable housing opportunities. Some individuals may experience mental health and substance abuse issues, which can occasionally result in behaviors such as yelling, using strong language, and displaying anger outbursts. The core responsibility of each staff member at the LAC RCC Program is to support clients in overcoming obstacles and improving their coping mechanisms. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient/client at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. Auto-Apply 60d+ ago
Receptionist-LAG RCC
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Job Description Under the direction of the Assistant Program Director, the Front Desk Receptionist manages the front lobby desk, serving as the welcoming face and first point of contact for JWCH - LA General Recuperative Care Center. This role includes screening and directing visitors, efficiently handling incoming phone calls, and monitoring both interior and exterior program areas. The receptionist provides seamless support to the LAG (General Medical Center) Supportive Housing Services Program. Program Population: The LAG RCC Program is an interim housing program that supports homeless individuals on their recovery journey and enhance their social skills and Activities of Daily Living (ADL), with a focus on securing stable housing opportunities. Some individuals may experience mental health and substance abuse issues, which can occasionally result in behaviors such as yelling, using strong language, and displaying anger outbursts. The core responsibility of each staff member at the LAG RCC Program is to support clients in overcoming obstacles and improving their coping mechanisms. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. Disclaimer: Salary offered will be based on the candidate's relevant experience, qualifications, and in accordance with applicable laws and internal pay equity policies. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient/client at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. 27d ago
Receptionist/Intake
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Job Description Under direction of the Program Manager, the Front Desk Receptionist assumes responsibility for efficiently managing the front lobby desk and serves as a welcoming face and initial point of contact for our organization. This role involves adeptly screening and guiding visitors, promptly handling incoming phone calls, and maintaining oversight of both interior and exterior program spaces. The receptionist operates around the clock, seven days a week, ensuring seamless support. Program Population: The Pathway Home Housing Project is a HFH funded program, operated by JWCH. The Team consist of a cohesive team of MSW, case managers, site monitors and other professionals who collaborate to provide housing and critical services to People Experiencing Homelessness (PEH) and those who have previously experienced homelessness. The clients/residents may come with behavioral and/or substance abuse issues. The program utilizes the Harm Reduction Model and we “do whatever it takes” to encourage success of the client. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors. Participate in required safety and compliance trainings and apply learned practices in daily work activities. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated, including, but not limited to preparation of intake documents, facilitation of interdepartmental workflow through regular rounds and check-ins with staff, administrative assistance including documentation for program participants and note-taking for staff meetings, monitoring of email and phone lines to ensure continued communication between facilities and community partners, daily census monitoring and bed management, and oversight of all intakes and discharges from the program. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. 12d ago
Receptionist-Crocker
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Job Description Under the direction of the Assistant Program Director, the Front Desk Receptionist manages the front lobby desk, serving as the welcoming face and first point of contact for JWCH- LAC/RCC. This role includes screening and directing visitors, efficiently handling incoming phone calls, and monitoring both interior and exterior program areas. The receptionist provides seamless support to the LAC+USC (General Medical Center) Supportive Housing Services Program. Program Population: The LAC RCC Program is an interim housing program that supports homeless individuals on their recovery journey and enhance their social skills and Activities of Daily Living (ADL), with a focus on securing stable housing opportunities. Some individuals may experience mental health and substance abuse issues, which can occasionally result in behaviors such as yelling, using strong language, and displaying anger outbursts. The core responsibility of each staff member at the LAC RCC Program is to support clients in overcoming obstacles and improving their coping mechanisms. Principal Responsibilities: Greet and engage visitors warmly and professionally, exemplifying the welcoming face of the Cecil Hotel-Safe Landing site. Skillfully guide and direct individuals entering the front reception lobby to their intended destinations. Enforce boundaries tactfully and assertively, ensuring appropriate behavior and access while maintaining a consistently friendly demeanor. Vigilantly observe and assess behavior in the front reception area, promptly reporting any suspicious or inappropriate conduct to Sheriff security. Handle incoming calls with a positive and respectful manner that reflects positively on the program. Accurately record messages and disseminate important general information to inquiries. Log building status updates, promptly communicating with designated personnel including DHS facilities contact and Program Manager. Regularly conduct hallway and exterior building checks, meticulously logging findings. Utilize security cameras and adhere to established safety and security protocols to ensure a secure environment. Maintain comprehensive monthly safety and required program reports and logs. Share patient information exclusively with authorized personnel directly involved in patient care. Safeguard all documents containing patient identifiers with utmost confidentiality. Proactively identify potential safety concerns and promptly report them to your supervisor. Engage in assigned staff, quality improvement, and in-service training meetings as required. Contribute to safety programs, potentially serving on emergency response teams. Demonstrate courtesy, compassion, and mutual respect in all interactions. Participate in JWCH's customer service training called AIDET on an annual basis. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Perform additional administrative tasks as delegated. Requirements: Possession of a high school diploma or equivalent qualification. Completion of post-secondary coursework in fields such as human services, human behavior, or assertive communication is advantageous. A minimum of 2 years' prior experience in roles involving reception or visitor monitoring within public settings. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff. Proficiency in word processing (specifically Microsoft Word) and spreadsheet applications. Currently holding a valid California Driver's License. Demonstrating clear and articulate verbal communication skills. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient/client at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-37k yearly est. 20d ago
Front Office Clerk- CCH
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
The Front Office Clerk for JWCH Clinic is a full-time position under the direction of the Clinic Administrator. The Front Office Clerk is responsible for the financial screening of all clients for state certification of eligibility, reception area duties, responding to client questions, and providing directions to clients. This position the first point of contact for patients, visitors, and medical professionals, representing the facility with professionalism and empathy. This position plays an important role in ensuring a welcoming environment for patients while assisting with administrative tasks to keep operations running smoothly. Principal Responsibilities: Greet patients and visitors in a courteous and welcoming manner. Manage patient check-ins and check-outs efficiently. Appointment Scheduling- Coordinate patient appointments, consultations, and follow-ups. Ensure scheduling accuracy and adherence to clinic policies. Handle incoming calls and emails, providing assistance, scheduling appointments, and directing inquiries to appropriate personnel. Maintain patient records, ensuring confidentiality and accuracy. Assist in data entry and record updates as necessary. Screen all clinic patients and verify their insurance coverage and eligibility. Assist patients with insurance-related inquiries and documentation. Process patient payments, co-payments, and insurance claims. Collaborate with billing departments to resolve billing discrepancies. Monitor inventory levels of office supplies and place orders as needed. Ensure adequate stock of essential items for daily operations. Provide administrative support to medical staff, including physicians, nurses, and technicians. Prepare patient charts, documents, and referrals as required. Keep the front office area clean, organized, and presentable. Ensure waiting areas are comfortable and welcoming for patients. Adhere to healthcare regulations, privacy laws (such as HIPAA), and organizational policies. Maintain confidentiality of patient information at all times. Ensure that all patients have clinic ID card, HAP or Medi-Cal card and have signed a current General Consent Form. Log patient names on daily register and disposition on log sheet. Complete designated information on various forms such as Encounter, Certification Information and Sterilization Billing Reports in accordance with requirements. Ensure patient clinic/cards are stamped on all the appropriate sheets/forms. Ensure that Medi-Cal card is photocopied and attach receipt to the Encounter Form. Responsible for contacting the Medical Records Department and/or pulling and filing charts as necessary. Fill out the Chart Request List for obtaining records from Medical Records, as assigned. Register clients electronically using the e-healthcare System. Performs other duties, as assigned. Requirements: Bilingual (English/Spanish) is preferred. One year's experience working in a general office environment or medical facility. Knowledge of general office procedures. Typing skills at 35 words/minute. Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds. High school diploma or equivalent. Excellent communication and interpersonal skills with the ability to interact professionally with patients, visitors, and medical staff. Strong organizational abilities with attention to detail and the ability to multitask and prioritize tasks effectively in a fast-paced environment. Proficient in using computers and basic software applications. Familiarity with electronic health records- Next-Gen is preferred. Collaborative attitude with a willingness to support colleagues and contribute to a positive work environment. Compassionate and empathetic approach towards patients, recognizing their individual needs and concerns. *All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-35k yearly est. Auto-Apply 60d+ ago
Front Office Clerk- CCH
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
The Front Office Clerk for JWCH Clinic is a full-time position under the direction of the Clinic Administrator. The Front Office Clerk is responsible for the financial screening of all clients for state certification of eligibility, reception area duties, responding to client questions, and providing directions to clients. This position the first point of contact for patients, visitors, and medical professionals, representing the facility with professionalism and empathy. This position plays an important role in ensuring a welcoming environment for patients while assisting with administrative tasks to keep operations running smoothly. Principal Responsibilities: Greet patients and visitors in a courteous and welcoming manner. Manage patient check-ins and check-outs efficiently. Appointment Scheduling- Coordinate patient appointments, consultations, and follow-ups. Ensure scheduling accuracy and adherence to clinic policies. Handle incoming calls and emails, providing assistance, scheduling appointments, and directing inquiries to appropriate personnel. Maintain patient records, ensuring confidentiality and accuracy. Assist in data entry and record updates as necessary. Screen all clinic patients and verify their insurance coverage and eligibility. Assist patients with insurance-related inquiries and documentation. Process patient payments, co-payments, and insurance claims. Collaborate with billing departments to resolve billing discrepancies. Monitor inventory levels of office supplies and place orders as needed. Ensure adequate stock of essential items for daily operations. Provide administrative support to medical staff, including physicians, nurses, and technicians. Prepare patient charts, documents, and referrals as required. Keep the front office area clean, organized, and presentable. Ensure waiting areas are comfortable and welcoming for patients. Adhere to healthcare regulations, privacy laws (such as HIPAA), and organizational policies. Maintain confidentiality of patient information at all times. Ensure that all patients have clinic ID card, HAP or Medi-Cal card and have signed a current General Consent Form. Log patient names on daily register and disposition on log sheet. Complete designated information on various forms such as Encounter, Certification Information and Sterilization Billing Reports in accordance with requirements. Ensure patient clinic/cards are stamped on all the appropriate sheets/forms. Ensure that Medi-Cal card is photocopied and attach receipt to the Encounter Form. Responsible for contacting the Medical Records Department and/or pulling and filing charts as necessary. Fill out the Chart Request List for obtaining records from Medical Records, as assigned. Register clients electronically using the e-healthcare System. Performs other duties, as assigned. Requirements: Bilingual (English/Spanish) is preferred. One year's experience working in a general office environment or medical facility. Knowledge of general office procedures. Typing skills at 35 words/minute. Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds. High school diploma or equivalent. Excellent communication and interpersonal skills with the ability to interact professionally with patients, visitors, and medical staff. Strong organizational abilities with attention to detail and the ability to multitask and prioritize tasks effectively in a fast-paced environment. Proficient in using computers and basic software applications. Familiarity with electronic health records- Next-Gen is preferred. Collaborative attitude with a willingness to support colleagues and contribute to a positive work environment. Compassionate and empathetic approach towards patients, recognizing their individual needs and concerns. *All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$31k-35k yearly est. 16d ago
Referral Coordinator
Jwch Institute 3.7
Front desk coordinator job at JWCH Institute
Company Mission Statement: The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. Position Purpose: Under the supervision of the Program Manager, the Referral Coordinator is primarily responsible for coordinating and maintaining the health care center's referral system, managing the referral process for patients requiring specialized medical services. The Referral Coordinator also serves as a liaison between the clinic, medical facilities, and other social service agencies to coordinate health services for JWCH's patients. Principal Responsibilities: Process incoming and outgoing referrals accurately and efficiently within the standards of care timelines: Urgent - 24 hours Routine - up to 5 business days Ensure all necessary documentation and medical records accompany each referral, including: Hospital notes, imaging, laboratory results Ensure all assigned referrals are processed in a timely and accurate manner. Regularly log into IPA portals (e.g., HCLA, CFC, HDMG, LA Care Direct). Log into the referral database and Next-Gen daily. Add appropriate service codes and assist patients in finding specialists as recommended by their PCP. Act as the primary liaison between patients, referring physicians, and specialists. Provide patients with information regarding referral procedures and appointments. Contact the respective IPA to ensure patients' needs are met. Verify insurance coverage and obtain pre-authorizations for specialist visits. Communicate with insurance companies to resolve any issues related to referrals. Maintain accurate and organized records of all referrals and communications. Track referral outcomes and follow up with patients regarding their care. Assist patients with questions or concerns about the referral process or specialist visits. Ensure adherence to relevant regulations and organizational policies. Participate in quality improvement initiatives related to referral processes. Review all referrals weekly and monthly to ensure processing standards are met. Schedule appointments and verify that patients receive the care requested by their primary care provider. Notify the primary care provider if a patient does not follow through with a referral appointment. Maintain an environment conducive to patient comfort and confidentiality. Assist other clerical staff in clearing charts and answering phones. Provide information and respond to patient inquiries in person, by mail, and by phone. Perform other clerical tasks as assigned. Requirements: Medical training or experience preferred (i.e. Medical Assistant Certification) Proven experience working in a healthcare setting, preferably in a role involving patient referrals or coordination. Proficiency in using electronic medical records (EMR) systems and other relevant software applications. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with healthcare providers, patients, and team members. Attention to detail and accuracy in data entry and record-keeping. Knowledge of medical terminology, insurance procedures, and referral processes. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Adaptability and flexibility to handle changing priorities and work independently or as part of a team. Strong computer skills including MS Word and Excel. Able to work with people from diverse ethnic, cultural, and socioeconomic backgrounds. Bilingual English/Spanish preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$33k-39k yearly est. Auto-Apply 60d+ ago
Referral Coordinator
JWCH Institute 3.7
Front desk coordinator job at JWCH Institute
Job DescriptionCompany Mission Statement: The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. Position Purpose: Under the supervision of the Program Manager, the Referral Coordinator is primarily responsible for coordinating and maintaining the health care center's referral system, managing the referral process for patients requiring specialized medical services. The Referral Coordinator also serves as a liaison between the clinic, medical facilities, and other social service agencies to coordinate health services for JWCH's patients. Principal Responsibilities: Process incoming and outgoing referrals accurately and efficiently within the standards of care timelines: Urgent - 24 hours Routine - up to 5 business days Ensure all necessary documentation and medical records accompany each referral, including: Hospital notes, imaging, laboratory results Ensure all assigned referrals are processed in a timely and accurate manner. Regularly log into IPA portals (e.g., HCLA, CFC, HDMG, LA Care Direct). Log into the referral database and Next-Gen daily. Add appropriate service codes and assist patients in finding specialists as recommended by their PCP. Act as the primary liaison between patients, referring physicians, and specialists. Provide patients with information regarding referral procedures and appointments. Contact the respective IPA to ensure patients' needs are met. Verify insurance coverage and obtain pre-authorizations for specialist visits. Communicate with insurance companies to resolve any issues related to referrals. Maintain accurate and organized records of all referrals and communications. Track referral outcomes and follow up with patients regarding their care. Assist patients with questions or concerns about the referral process or specialist visits. Ensure adherence to relevant regulations and organizational policies. Participate in quality improvement initiatives related to referral processes. Review all referrals weekly and monthly to ensure processing standards are met. Schedule appointments and verify that patients receive the care requested by their primary care provider. Notify the primary care provider if a patient does not follow through with a referral appointment. Maintain an environment conducive to patient comfort and confidentiality. Assist other clerical staff in clearing charts and answering phones. Provide information and respond to patient inquiries in person, by mail, and by phone. Perform other clerical tasks as assigned. Requirements: Medical training or experience preferred (i.e. Medical Assistant Certification) Proven experience working in a healthcare setting, preferably in a role involving patient referrals or coordination. Proficiency in using electronic medical records (EMR) systems and other relevant software applications. Strong organizational skills with the ability to prioritize tasks and manage time effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with healthcare providers, patients, and team members. Attention to detail and accuracy in data entry and record-keeping. Knowledge of medical terminology, insurance procedures, and referral processes. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Adaptability and flexibility to handle changing priorities and work independently or as part of a team. Strong computer skills including MS Word and Excel. Able to work with people from diverse ethnic, cultural, and socioeconomic backgrounds. Bilingual English/Spanish preferred. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more! Become part of a team where your work matters. Apply today and help us change lives, one patient at a time. JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
$33k-39k yearly est. 31d ago
Receptionist Floater
St. John's Well Child & Family Center 3.8
Los Angeles, CA jobs
The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS Education: * High School or GED Experience: (Required) * Travel to different clinic locations * Bilingual * Proficient Microsoft Office * EHR- Electronic Health Record (Preferred) * PMS- Practice Management System (Preferred) * Good organizational skills ESSENTIAL DUTIES AND RESPONSIBILITIES * Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager. * Meets and greets patients; announces, directs, and/or escorts to the appropriate area. * Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager. * Must be able to cope in a "fast-paced" environment. * Organizes and maintains file system; files correspondence and other records. * Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized. * Input patient information and demographics into the computer system. * Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. * Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. * Ability to effectively communicate with people at all levels and from various backgrounds. * Understand and respond to a diverse population. * Perform some repetitive motion activities. * Pull Medical/Dental/Mental Health charts. * Process Patient Registration. * Maintain patient flow and reduce waiting time as much as possible. * May schedule appointments for patients and specialty care. * May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing. * Collect co-payments and/or fees and donations. * Handles other duties as requested by the Clinical Manager. * Handles billing for Medical/Dental/Mental. * Electronic Health Record (EHR) inputting prescriptions and patient charts. * Practice Management System (PMS) Registration, Scheduling and Billing. St. John's Community Health is an Equal Employment opportunity employer
$29k-35k yearly est. 60d+ ago
Receptionist Floater
St. John's Well Child & Family Center 3.8
San Bernardino, CA jobs
The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS Education: * High School or GED Experience: (Required) * Travel to different clinic locations * Bilingual-Spanish (Preferred) * Proficient Microsoft Office * EHR- Electronic Health Record (Preferred) * PMS- Practice Management System (Preferred) * Good organizational skills ESSENTIAL DUTIES AND RESPONSIBILITIES * Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager. * Meets and greets patients; announces, directs, and/or escorts to the appropriate area. * Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager. * Must be able to cope in a "fast-paced" environment. * Organizes and maintains file system; files correspondence and other records. * Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized. * Input patient information and demographics into the computer system. * Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. * Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. * Ability to effectively communicate with people at all levels and from various backgrounds. * Understand and respond to a diverse population. * Perform some repetitive motion activities. * Pull Medical/Dental/Mental Health charts. * Process Patient Registration. * Maintain patient flow and reduce waiting time as much as possible. * May schedule appointments for patients and specialty care. * May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing. * Collect co-payments and/or fees and donations. * Handles other duties as requested by the Clinical Manager. * Handles billing for Medical/Dental/Mental. * Electronic Health Record (EHR) inputting prescriptions and patient charts. * Practice Management System (PMS) Registration, Scheduling and Billing. St. John's Community Health is an Equal Employment opportunity employer
$29k-35k yearly est. 44d ago