Data Analyst II
Analyst job at Kaiser Permanente
This individual contributor is primarily responsible for assisting senior colleagues to support data-informed decisions, assist with data and information gathering for targeted variables in an established systematic fashion, and support data preparation for analytic efforts.
This position assists with the execution of creative data analytic approaches leading to actionable outcomes and assists with data analysis interpretation.
Essential Responsibilities:
* Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
* Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies and applying data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
* Assists with data analysis interpretation by organizing and editing reports and presentations telling a compelling story to stakeholders to enable and influence decision making.
* Supports data-informed decisions under the guidance of more senior employees by working with clients to identify and clarify key business needs; assisting in the development of outcomes and process measures; translating business requirements; informing data/information needs and data collection methods; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting end-users; and documenting processes and deliverables.
* Assists with the execution of creative data analytic approaches leading to actionable outcomes by organizing metrics to be analyzed and calculating algorithms and conducting basic analyses under the guidance of more senior employees, including descriptive statistics.
* Supports data preparation for analytic efforts under the guidance of more senior employees by cleaning data to ensure quality and accuracy based on provided guidelines; and consolidating data.
* Assists with data and information gathering for targeted variables in an established systematic fashion by cleaning and organizing data; querying, merging, and extracting data across sources; completing routine data refresh and update; and providing user support and documentation.
Lead Process Analyst - Asset Management
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleLead Process Analyst - Asset ManagementLocationClevelandFacilityRemote LocationDepartmentITD Enterprise Asset and Config-Information Tech DivJob CodeT98401ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Lead Process Analyst role is responsible for the governance, design, and continuous improvement of the SAM process, aligning with ITIL, COBIT, and NIST frameworks. This includes facilitating process activities, ensuring the process is being performed as planned, championing procedural participation and policy compliance, reporting effectiveness in key performance indicator (KPI) and metrics attainment, analyzing process improvement, and communicating on a thorough and consistent basis throughout the IT organization.
A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday-Friday 8:00AM-5:00PM (EST).
A caregiver who excels in this role will:
Ensure that the day-to-day operational execution of the process is supported and performed within the defined approach.
Work with the process owner to plan and coordinate all process activities, include regular process reviews improvements
Ensure that all activities are carried out as required throughout the service lifecycle consistently across different IT teams
Act as policy guardian for the process, including responsibility for tracking standards adherence
Chair the Software Advisory Board (SAB), aligning software strategy with enterprise goals across IT, Security, Finance, and business units.
Define and enforce enterprise-wide policies for software procurement, usage, and retirement.
Develop and report on KPIs (e.g., license compliance, cost savings) and KRIs (e.g., audit exposure, EOL software).
Lead end-to-end software lifecycle management within ServiceNow (request, approval, procurement, deployment, monitoring, reclamation, retirement).
Ensure seamless integration with ITSM processes:
CMDB: Maintain software relationships to hardware, users, and services.
Service Catalog: Manage software request workflows and approved applications.
Change Enablement: Evaluate impacts of software changes.
Oversee license and entitlement management for complex models (Microsoft, Oracle, IBM, Adobe, SaaS).
Drive automation and workflow optimization using ServiceNow SAM Pro.
Identify opportunities for license harvesting, application rationalization, and cost avoidance.
Collaborate with Finance and Procurement on budget forecasting, renewals, and chargeback/showback models.
Lead internal true-ups and coordinate external vendor audits, minimizing financial and legal exposure.
Maintain the SAM risk register, addressing license non-compliance, shadow IT, and EOL vulnerabilities.
Ensure audit readiness and support remediation efforts aligned with NIST, ISO 27001, and other frameworks.
Manage the Non-Standard Software Request (NSSR) process, evaluating business needs, security risk, and financial impact.
Escalate any issues or concerns to the Process Owner along with options and recommended courses of action
Recommend people for required roles and monitors resource alignment across the organization for issues / opportunities (e.g., process coordinators or practitioners within teams, etc.)
Maintain and revises procedures, forms, quick reference guides and other supporting process materials as appropriate
Identify improvement opportunities for inclusion in the CSI register and works with the CSI manager and process owner to review and prioritize improvements.
Implement approved modifications and improvements to the process.
Communicate objectives and concepts internally and externally.
Participate in process design, implementation planning and resource requirements to run the IT process functions and team.
Ensure consistency with best practice frameworks (e.g., ITIL v3, ISO/IEC 20000, COBIT, etc.).
Liaises with other process managers to establish integration and collaboration (such as incident, problem, request and change management).
Lead the regular review of the process, roles, responsibilities and documentation.
Communicate updates/changes in process policies, standards, processes and procedures to all necessary organizations, executing process activities/tasks.
Ensure that process metrics and KPI reports are produced and reviewed by the appropriate stakeholders.
Arrange/facilitate appropriate process management team meetings.
Act as a focal point for complaints and suggestions.
Proactively monitors trends and leading indicators that the process could need intervention before KPIs are impacted.
Provide training on the process and maintain training materials.
Maintain and manages the roster of any process coordinators or practitioners (or other operational roles) that have designated roles for executing the process.
Coordinate directly with ITSM tool team to ensure process automation and tool implementation is working and aligned for planned improvements.
Manage process compliance with audit requirements by tracking and monitoring identified compliance artifacts, control objectives and active audit review activities.
Solicit opportunities for process enhancements from process participants.
Minimum qualifications for the ideal future caregiver include:
Bachelor's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin, or related field.
6 years of system implementation experience, including directing, planning, and scheduling a major information system project.
OR High School Diploma / GED or equivalent and 9 years of experience.
OR Associates degree and 7 years of experience.
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
Must have effective communication skills (both written and verbal) and the ability to work independently.
Understands strategic business needs impacting on IT - Constantly look for opportunities to improve IT performance related to IT services and processes, ensuring metrics relevancy and accuracy.
Hands-on experience with ServiceNow SAM, including licensing models, normalization, entitlement reconciliation, and compliance tracking.
Proven experience managing or supporting ITSM processes within ServiceNow.
Strong analytical, communication (written and verbal), and organizational skills.
Demonstrated ability to translate business requirements into ServiceNow workflows and process improvements.
Experience with KPI reporting, dashboard creation, and trend analysis in ServiceNow.
Results driven with a continuous improvement mindset and practical problem-solving approach.
Skilled in stakeholder communication, negotiation, and cross-functional collaboration
Preferred qualifications for the ideal future caregiver include:
ITIL Intermediate certification in Service Design (SD), Service Transition (ST), Service Operation (SO), or Continual Service Improvement (CSI).
ServiceNow certification in Hardware Asset Management (HAM), Software Asset Management (SAM), Configuration Management (CMDB), or Discovery
COBIT 2019 Foundation certification.
SAM certifications (e.g., CSAM, CITAM, CHAMP).
Experience with ServiceNow scripting/API integrations.
Familiarity with agile methodologies.
Ability to map business process for service management
Applicable certifications within healthcare and information technology. Examples (PMP, CPHIMS).
Physical Requirements:
High degree of dexterity to produce materials on a computer.
Requires normal or corrected vision, hearing and speech.
Mobility sufficient to attend meetings.
Ability to lift up to 25 pounds.
The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplyAccess Optimization Analyst III
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleAccess Optimization Analyst IIILocationClevelandFacilityRemote LocationDepartmentAccess Operations Support-Clinical and Operational ImprovementJob CodeT98893ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as an Access Optimization Analyst, being a caregiver starts in the office, where you will be responsible for all front-end SOP's and scripting. In this role, you will act as an advocate for access projects across the system, identifying barriers to achieving operational excellence. You will coordinate and implement change requests to the enterprise-wide EPIC systems to provide the best possible access process as well as integrate new physician practices into front end EPIC Systems.
This is a remote position. A caregiver in this position works days from 8:00AM-5:00PM. One week of training will be on-site at Cleveland Clinic's Administrative Campus. After training is complete, the caregiver will be working remotely.
A caregiver who excels in this role will:
Be responsible for EPIC access projects, including planning, obtaining customer input and projecting resource requirements.
Manage physician practice integration into front-end EPIC systems including discovery, design, testing, implementation and optimization.
Analyze the impact to operational workflows, determine if requests are viable, and ensure requested changes conform to the Institute design.
Lead internal communication to ensure EPIC design and build standardization while continuously improving access.
Maintain the ongoing service relationship between the IT department and its direct application customer.
Lead change requests and analyze all possible impacts that will result from the requested change.
Verify Institute gatekeeper change approval and validate requested changes in production.
Verify accuracy of questionnaire and/or decision tree flow after implemented change.
Lead EPIC testing and validation efforts.
Assess priority of requests based on urgency of need, time requirements, project constraints, user efficiency and training needs.
Make recommendations of best practices while proactively seeking new system functionality and technology.
Work through complete project cycle from project identification through implementation.
Analyze flow processes and recommend ways to reduce steps and increase efficiency using technology.
Plan, schedule, and manage multiple projects.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Information Technology, Computer Science, Health Sciences, Healthcare Administration or a related field and four years of EPIC system experience in an outpatient setting (preferably in an academic medical center) or four years of experience supporting EPIC applications that includes optimizing OR a High School Diploma/GED and eight years of experience in IT or a related field OR an Associate's Degree and six years of experience in IT or a related field
EPIC Cadence Certification at proficiency level
Preferred qualifications for the ideal future caregiver include:
Three years of experience as an Access Optimization Analyst I or II
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ********************************************
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplyEHR Application II Analyst
Saint Louis, MO jobs
Additional Information About the Role BJC is hiring for an EHR Application II Analyst. Beaker AP or CP is required. This role will be focused on charge workflows (hospital and professional) within the labs (clinical and anatomic). This is a remote position.
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
Under moderate direction, the EHR Application Analyst II is responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. May be assigned to more complex build and configuration tasks and resolve advance issues. Provides second-tier support to end users to ensure reliable application system availability and performance. May be responsible for system integrity. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.
Responsibilities
Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work.Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others.Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures.May be part of an after-hours on-call rotation.
Minimum Requirements
Education
High School Diploma or GED
Experience
2-5 years
Supervisor Experience
No Experience
Preferred Requirements
Education
Bachelor's Degree
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
* Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
* Disability insurance* paid for by BJC
* Annual 4% BJC Automatic Retirement Contribution
* 401(k) plan with BJC match
* Tuition Assistance available on first day
* BJC Institute for Learning and Development
* Health Care and Dependent Care Flexible Spending Accounts
* Paid Time Off benefit combines vacation, sick days, holidays and personal time
* Adoption assistance
To learn more, go to our Benefits Summary
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
EHR Application II Analyst - Molecular
Saint Louis, MO jobs
Additional Information About the Role BJC is hiring for an EHR Application II Analyst. Beaker AP or CP is required. This role will be focused on molecular workflows within the labs. This is a remote position. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
Under moderate direction, the EHR Application Analyst II is responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. May be assigned to more complex build and configuration tasks and resolve advance issues. Provides second-tier support to end users to ensure reliable application system availability and performance. May be responsible for system integrity. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.
Responsibilities
Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work.Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others.Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures.May be part of an after-hours on-call rotation.
Minimum Requirements
Education
High School Diploma or GED
Experience
2-5 years
Supervisor Experience
No Experience
Preferred Requirements
Education
Bachelor's Degree
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
* Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
* Disability insurance* paid for by BJC
* Annual 4% BJC Automatic Retirement Contribution
* 401(k) plan with BJC match
* Tuition Assistance available on first day
* BJC Institute for Learning and Development
* Health Care and Dependent Care Flexible Spending Accounts
* Paid Time Off benefit combines vacation, sick days, holidays and personal time
* Adoption assistance
To learn more, go to our Benefits Summary
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
EHR Application II Analyst - Molecular
Saint Louis, MO jobs
**City/State:** Saint Louis, Missouri **Categories:** Information Services **Job Status:** Full-Time **Req ID** : 101112 **Pay Range:** $69,326.40 - $112,860.80 / year (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role**
BJC is hiring for an EHR Application II Analyst. Beaker AP or CP is required. This role will be focused on molecular workflows within the labs. This is a remote position.
**Overview**
**BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
**Preferred Qualifications**
**Role Purpose**
Under moderate direction, the EHR Application Analyst II is responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. May be assigned to more complex build and configuration tasks and resolve advance issues. Provides second-tier support to end users to ensure reliable application system availability and performance. May be responsible for system integrity. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.
**Responsibilities**
+ Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work.
+ Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
+ Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others.
+ Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.
+ Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures.
+ May be part of an after-hours on-call rotation.
**Minimum Requirements**
**Education**
+ High School Diploma or GED
**Experience**
+ 2-5 years
**Supervisor Experience**
+ No Experience
**Preferred Requirements**
**Education**
+ Bachelor's Degree
**Experience**
+ 5-10 years
**Benefits and Legal Statement**
**BJC Total Rewards**
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
+ Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
+ Disability insurance* paid for by BJC
+ Annual 4% BJC Automatic Retirement Contribution
+ 401(k) plan with BJC match
+ Tuition Assistance available on first day
+ BJC Institute for Learning and Development
+ Health Care and Dependent Care Flexible Spending Accounts
+ Paid Time Off benefit combines vacation, sick days, holidays and personal time
+ Adoption assistance
**To learn more, go to our Benefits Summary (*******************************************
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
EHR Application II Analyst
Saint Louis, MO jobs
**City/State:** Saint Louis, Missouri **Categories:** Information Services **Job Status:** Full-Time **Req ID** : 101019 **Pay Range:** $69,326.40 - $112,860.80 / year (Salary or hourly rate is based on job qualifications and relevant work experience) **Additional Information About the Role**
BJC is hiring for an EHR Application II Analyst. Beaker AP or CP is required. This role will be focused on charge workflows (hospital and professional) within the labs (clinical and anatomic). This is a remote position.
**Overview**
**BJC HealthCare** is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
**Preferred Qualifications**
**Role Purpose**
Under moderate direction, the EHR Application Analyst II is responsible for configuring, modifying, testing, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. May be assigned to more complex build and configuration tasks and resolve advance issues. Provides second-tier support to end users to ensure reliable application system availability and performance. May be responsible for system integrity. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.
**Responsibilities**
+ Designs, verifies, documents, amends and refactors complex software configurations for deployment. Contributes to the selection of the software configuration methods, tools and techniques. Applies agreed standards and tools, to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work.
+ Investigates and resolves issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
+ Develops and executes test plans and test cases. Collaborates across parties involved in product, systems or service design and development to enable comprehensive test coverage. Analyses and reports on test activities, results, issues and risks, including the work of others.
+ Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.
+ Ensures that incidents are handled according to agreed procedures.Prioritizes and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.Documents and closes resolved incidents.Contributes to testing and improving incident management procedures.
+ May be part of an after-hours on-call rotation.
**Minimum Requirements**
**Education**
+ High School Diploma or GED
**Experience**
+ 2-5 years
**Supervisor Experience**
+ No Experience
**Preferred Requirements**
**Education**
+ Bachelor's Degree
**Experience**
+ 5-10 years
**Benefits and Legal Statement**
**BJC Total Rewards**
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
+ Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
+ Disability insurance* paid for by BJC
+ Annual 4% BJC Automatic Retirement Contribution
+ 401(k) plan with BJC match
+ Tuition Assistance available on first day
+ BJC Institute for Learning and Development
+ Health Care and Dependent Care Flexible Spending Accounts
+ Paid Time Off benefit combines vacation, sick days, holidays and personal time
+ Adoption assistance
**To learn more, go to our Benefits Summary (*******************************************
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Associate Analyst, Clinical Informatics (Bilingual in Spanish Required) - Monday - Friday 7AM - 4PM PST (REMOTE)
Long Beach, CA jobs
Provides entry level analyst support for clinical information systems activities. Responsible for provision of application technical support and design for clinical information systems - ensuring creation of workflows and enhancements that support process improvement and change management initiatives. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Assists in the development and support of clinical, practice management and operational workflows.
• Assists in the design of workflow analysis, device integration, planning and implementation of clinical systems.
• Participates in the system implementation life cycle including: planning, implementation, training, and post-implementation support.
• Assists in issue resolution related to the clinical information system.
Required Qualifications
• At least 1 year of system implementation experience, or equivalent combination of relevant education and experience.
• Knowledge of systems design methods and techniques.
• Knowledge base in health care informatics.
• Ability to work independently, within a team and collaboratively across teams.
• Analysis, synthesis and problem-solving skills.
• Attention to detail and accuracy.
• Multi-tasking, planning, and workload prioritization skills.
• Verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Auto-ApplyApplication Analyst
San Diego, CA jobs
Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. Under general direction, participates on cross functional, integrated teams to troubleshoot complex problems across multiple domains. Designs, builds and tests system configuration. Translates business requirements into technical solutions. Conducts quality reviews of system builds.
This position is based in La Jolla, CA, and is offered as a remote opportunity. Candidates must reside within the San Diego metropolitan area or in one of the approved out-of-area (OOA) states listed below under Work Location Eligibility. This role is supported through Scripps Health's partnership with Superlanet, a professional employer organization (PEO).
Required Education/Experience/Specialized Skills: Excellent critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Advanced troubleshooting and critical thinking skills. Excellent organizational and project management skills.
Work Location Eligibility
* This position is remote, but only open to candidates who reside in: San Diego Metropolitan Area or one of the following U.S. states:
AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
* Applicants outside these locations will not be considered at this time.
* Candidates who reside in the approved U.S. states would be considered Out of Area (OOA) and Scripps Health partners with professional employer organization (PEO) Superlanet.
Required Certification/Registration: Specific to applications supported. Must currently hold an active Epic Beaker AP or CP certification
Preferred Education/Experience/Specialized Skills/Certification: Has led small projects or technical activities. Business acumen in functional area. Bachelors degree
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $51.66-$74.92/hour
Capitation Analyst III
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Ensures the organization receives and pays accurate capitation payments for all eligible members by reconciling payments to contracted rates and maintaining compliance with Health Plan (HP) agreements and regulatory requirements. Analyzes and interprets financial performance across multiple HMO products, extracting and synthesizing data from various sources to identify risks, trends, and opportunities. Provides robust reporting, advanced analytics, and actionable insights to internal and external stakeholders.
Job Description:
This position supports Managed Care Finance (MCF) with responsibility for complex financial analysis and internal reviews of capitation. We are seeking a candidate with a strong healthcare finance foundation and solid understanding of provider reimbursement principles-such as risk adjustment, capitation, and fee-for-service-who can apply this expertise to advanced financial and operational analyses. The ideal candidate is highly analytical, detail-oriented, and comfortable working with large datasets. Strong Excel skills are required, and experience with Epic or SQL is preferred. Familiarity with capitation and managed care is highly desirable.
This position partners closely with Finance leadership to validate capitation data, communicate insights, and explain the financial drivers behind capitation revenue through effective reporting and data visualizations. The successful candidate works independently, takes initiative, and can translate complex analysis and findings into actionable recommendations.
* Review and reconcile monthly capitation summary reports; manage historical payment data for analysis, trending, and benchmarking.
* Validate carve-outs and other financial terms in capitation contracts, ensuring accurate setup in collaboration with Operations and MCF.
* Validate CMS Medicare Advantage and ACA risk scores, along with payer codes, for accuracy, consistency, and compliance.
* Develop and maintain SQL queries, automation tools, and advanced reporting to proactively identify anomalies and ensure data integrity across systems.
* Collaborate with Finance, IT, and Health Plan partners to resolve issues, standardize data, and improve process efficiency.
* Lead data and analytical projects from concept to completion, mentoring junior analysts and strengthening team capability.
* Calculate surplus and deficit settlement amounts for risk-sharing arrangements.
EDUCATION:
* Equivalent experience will be accepted in lieu of the required degree or diploma.
* Bachelor's in Finance, Accounting, Business or related field
TYPICAL EXPERIENCE:
* 5 years recent relevant experience,
SKILLS AND KNOWLEDGE:
* In-depth working knowledge of accounting and/or finance
* In-depth working knowledge of financial analysis and reporting methodologies
* In-depth working knowledge of data warehousing and relational database systems
* Knowledge of basic accounting principles, including generally accepted accounting principles (GAAP)
* Knowledge of policies, practices and procedures
* Familiarity with performance metrics and ability to meet identified targets
* Familiarity with Office of Statewide Health Planning and Development (OSHPD) Chart of Accounts is preferred
* General understanding of Enterprise Resource Planning (ERP) systems enabling technologies (e.g. contact center technologies) is beneficial
* Ability to learn new applications/software systems effectively and efficiently
* Ability to translate data analysis into suitable reports for presentation
* Ability to perform data analysis on complex data sets
* Strong analytical and problem-solving skills
* Excellent project management, planning, and forecasting skills
* Ability to provide constructive feedback to team members to support continuous improvement
* Ability to process requests consistently with high level of accuracy
* Ability to work with, train and coach other team members
* Ability to prioritize problems and promptly resolve or escalate when necessary
* Strong interpersonal skills with the ability to work with and collaborate
* Strong communication skills and have the ability to train others
* Strong time management skills and ability to manage individual assignments and complete duties within tight deadlines
* Demonstrated leadership skills and the ability to provide constructive feedback to team members to support continuous improvement
* Ability to communicate ideas both verbally and written to influence others using one-on-one contact, formal presentations, and group discussions
* Ability to recognize the appropriate style, level of detail, and message for the audience
* Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct lines of authority
* Requires the ability to work with and maintain confidential information
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $50.16 to $75.24 / hour. Utah Pay Range is $36.48 to $54.72 / hour. Arizona Pay Range is $36.48 to $54.72 / hour. Colorado Pay Range is $41.04 to $61.56 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Capitation Analyst III
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley Ensures the organization receives and pays accurate capitation payments for all eligible members by reconciling payments to contracted rates and maintaining compliance with Health Plan (HP) agreements and regulatory requirements. Analyzes and interprets financial performance across multiple HMO products, extracting and synthesizing data from various sources to identify risks, trends, and opportunities. Provides robust reporting, advanced analytics, and actionable insights to internal and external stakeholders.
Job Description:
This position supports Managed Care Finance (MCF) with responsibility for complex financial analysis and internal reviews of capitation. We are seeking a candidate with a strong healthcare finance foundation and solid understanding of provider reimbursement principles-such as risk adjustment, capitation, and fee-for-service-who can apply this expertise to advanced financial and operational analyses. The ideal candidate is highly analytical, detail-oriented, and comfortable working with large datasets. Strong Excel skills are required, and experience with Epic or SQL is preferred. Familiarity with capitation and managed care is highly desirable.
This position partners closely with Finance leadership to validate capitation data, communicate insights, and explain the financial drivers behind capitation revenue through effective reporting and data visualizations. The successful candidate works independently, takes initiative, and can translate complex analysis and findings into actionable recommendations.
Review and reconcile monthly capitation summary reports; manage historical payment data for analysis, trending, and benchmarking.
Validate carve-outs and other financial terms in capitation contracts, ensuring accurate setup in collaboration with Operations and MCF.
Validate CMS Medicare Advantage and ACA risk scores, along with payer codes, for accuracy, consistency, and compliance.
Develop and maintain SQL queries, automation tools, and advanced reporting to proactively identify anomalies and ensure data integrity across systems.
Collaborate with Finance, IT, and Health Plan partners to resolve issues, standardize data, and improve process efficiency.
Lead data and analytical projects from concept to completion, mentoring junior analysts and strengthening team capability.
Calculate surplus and deficit settlement amounts for risk-sharing arrangements.
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's in Finance, Accounting, Business or related field
TYPICAL EXPERIENCE:
5 years recent relevant experience,
SKILLS AND KNOWLEDGE:
In-depth working knowledge of accounting and/or finance
In-depth working knowledge of financial analysis and reporting methodologies
In-depth working knowledge of data warehousing and relational database systems
Knowledge of basic accounting principles, including generally accepted accounting principles (GAAP)
Knowledge of policies, practices and procedures
Familiarity with performance metrics and ability to meet identified targets
Familiarity with Office of Statewide Health Planning and Development (OSHPD) Chart of Accounts is preferred
General understanding of Enterprise Resource Planning (ERP) systems enabling technologies (e.g. contact center technologies) is beneficial
Ability to learn new applications/software systems effectively and efficiently
Ability to translate data analysis into suitable reports for presentation
Ability to perform data analysis on complex data sets
Strong analytical and problem-solving skills
Excellent project management, planning, and forecasting skills
Ability to provide constructive feedback to team members to support continuous improvement
Ability to process requests consistently with high level of accuracy
Ability to work with, train and coach other team members
Ability to prioritize problems and promptly resolve or escalate when necessary
Strong interpersonal skills with the ability to work with and collaborate
Strong communication skills and have the ability to train others
Strong time management skills and ability to manage individual assignments and complete duties within tight deadlines
Demonstrated leadership skills and the ability to provide constructive feedback to team members to support continuous improvement
Ability to communicate ideas both verbally and written to influence others using one-on-one contact, formal presentations, and group discussions
Ability to recognize the appropriate style, level of detail, and message for the audience
Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct lines of authority
Requires the ability to work with and maintain confidential information
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $50.16 to $75.24 / hour. Utah Pay Range is $36.48 to $54.72 / hour. Arizona Pay Range is $36.48 to $54.72 / hour. Colorado Pay Range is $41.04 to $61.56 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplyCharge Audit Analyst
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Responsible for activities which improve the accuracy of facility outpatient clinical documentation coding and charging, including education with the clinical departments and coding staff and root cause correction to support accurate charging and coding in compliance with policies. The analyst assists clinical areas to effectively document services and understand the relationship of documentation and charging for the services provided in accordance with policies and procedures.
Job Description:
EDUCATION:
High School Diploma or General Education Diploma (GED)
CERTIFICATION & LICENSURE:
CPC-Certified Professional Coder
OR COC-Certified Outpatient Coder
OR RHIA- Registered Health Information Administrator
OR RHIT- Registered Health Information Technician
TYPICAL EXPERIENCE:
5 years recent relevant experience
SKILLS AND KNOWLEDGE:
* Knowledge of medical terminology, disease processes, patient health record content and the medical record coding process.
* Basic knowledge of anatomy, physiology and pharmacology.
* Familiarity with billing functions and the components of a charge description master.
* General knowledge of Revenue Cycle applications, including Electronic Health Record systems.
* Ability to work concurrently on a variety of tasks / projects in a fast-paced environment with identified productivity requirements and with individuals having diverse personalities and work styles.
* Ability to comply with Sutter Health policies and procedures.
* Ability to work with and maintain confidential information.
* Understanding of hospital-based outpatient charging and coding
* Knowledge of Medicare APC and OPPS reimbursement structures
* In-depth knowledge of medical and billing terminology, common procedure terminology, diagnosis codes, healthcare common procedure coding system, and revenue codes.
* Knowledge of government and/or commercial payer requirements.
* Knowledge of Federal, State, and Local regulatory publications and how to access.
* Knowledge of Outpatient National Correct Coding Edits.
* Demonstrated ability to review a health record and determine applicable charges/codes for hospital/facility billing for a range of service lines.
* Demonstrated ability to utilize official coding/billing resources including CPT/HCPCS references, OPPS Manual, NCCI Manual, NUBC Manual, etc. to determine applicable charges/codes as documented in the health record.
* Possesses strong project management skills.
* Possesses strong interpersonal skills, with demonstrated success at communicating effectively with all levels of the organization, especially senior leadership and department heads.
* Demonstrates skilled ability and comfort with electronic medical records (EPIC preferred) and hospital billing functions.
* Proficient with Microsoft Office computer applications (Excel, Word, and PowerPoint).
* Effective organizational skills with the ability to prioritize and manage multiple functions and responsibilities simultaneously.
* Effective verbal and written communication skills, good listening skills, and the ability to interpret end users' needs.
* Strong problem solving and investigative skills.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.25 to $51.38 / hour. California, New Jersey, and Washington Pay Range is $41.45 to $62.18 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $37.31 to $55.97 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $33.16 to $49.75 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Charge Audit Analyst
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health!
Organization:
S3-Sutter Shared Services-Valley Responsible for activities which improve the accuracy of facility outpatient clinical documentation coding and charging, including education with the clinical departments and coding staff and root cause correction to support accurate charging and coding in compliance with policies. The analyst assists clinical areas to effectively document services and understand the relationship of documentation and charging for the services provided in accordance with policies and procedures.
Job Description:
EDUCATION:
High School Diploma or General Education Diploma (GED)
CERTIFICATION & LICENSURE:
CPC-Certified Professional Coder
OR COC-Certified Outpatient Coder
OR RHIA- Registered Health Information Administrator
OR RHIT- Registered Health Information Technician
TYPICAL EXPERIENCE:
5 years recent relevant experience
SKILLS AND KNOWLEDGE:
Knowledge of medical terminology, disease processes, patient health record content and the medical record coding process.
Basic knowledge of anatomy, physiology and pharmacology.
Familiarity with billing functions and the components of a charge description master.
General knowledge of Revenue Cycle applications, including Electronic Health Record systems.
Ability to work concurrently on a variety of tasks / projects in a fast-paced environment with identified productivity requirements and with individuals having diverse personalities and work styles.
Ability to comply with Sutter Health policies and procedures.
Ability to work with and maintain confidential information.
Understanding of hospital-based outpatient charging and coding
Knowledge of Medicare APC and OPPS reimbursement structures
In-depth knowledge of medical and billing terminology, common procedure terminology, diagnosis codes, healthcare common procedure coding system, and revenue codes.
Knowledge of government and/or commercial payer requirements.
Knowledge of Federal, State, and Local regulatory publications and how to access.
Knowledge of Outpatient National Correct Coding Edits.
Demonstrated ability to review a health record and determine applicable charges/codes for hospital/facility billing for a range of service lines.
Demonstrated ability to utilize official coding/billing resources including CPT/HCPCS references, OPPS Manual, NCCI Manual, NUBC Manual, etc. to determine applicable charges/codes as documented in the health record.
Possesses strong project management skills.
Possesses strong interpersonal skills, with demonstrated success at communicating effectively with all levels of the organization, especially senior leadership and department heads.
Demonstrates skilled ability and comfort with electronic medical records (EPIC preferred) and hospital billing functions.
Proficient with Microsoft Office computer applications (Excel, Word, and PowerPoint).
Effective organizational skills with the ability to prioritize and manage multiple functions and responsibilities simultaneously.
Effective verbal and written communication skills, good listening skills, and the ability to interpret end users' needs.
Strong problem solving and investigative skills.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.25 to $51.38 / hour. California, New Jersey, and Washington Pay Range is $41.45 to $62.18 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $37.31 to $55.97 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $33.16 to $49.75 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplyEPIC Resolute, Revenue Cycle Analyst III
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleEPIC Resolute, Revenue Cycle Analyst IIILocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst III, being a caregiver starts in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions and more. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills - your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives.
This is a remote position. A caregiver in this role works days from 8:00am to 5:00pm.
A caregiver who excels in this role will:
Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
Define training requirements and assist with automated systems training.
Recommend solutions to enhance system functionality.
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation and communications.
Minimum qualifications for the ideal future caregiver include:
Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience
ITIL Foundations Certification upon or within six months of hire
Strong analytical, critical thinking, communication, problem solving and relationship building skills
Preferred qualifications for the ideal future caregiver include:
Bachelor's Degree
EPIC Revenue Cycle certification (can be HB, PB or claims)
Proficiency in revenue cycle building
Microsoft, CompTIA or equivalent certifications
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ********************************************
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplyEPIC Resolute, Revenue Cycle Analyst II
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleEPIC Resolute, Revenue Cycle Analyst IILocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT29004ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you'll do more than explore and expand your discipline and skills - you'll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients' lives.
This is a remote position. A caregiver in this role works 8:00am to 5:00pm.
A caregiver who excels in this role will:
Complete routine support and designated project assignments.
Provide input to develop solutions.
Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
Develop process flow charts and report on project status.
Support the development of information system requirements.
Minimum qualifications for the ideal future caregiver include:
Associate's degree in information technology, computer science or a related field.
Three years of IT experience in applications development and support, end-user training or an operational or financial role utilizing the systems or data generated by the systems supported by this position.
OR a high school diploma/GED and five years of experience.
OR a bachelor's degree and one year of experience.
Completion of ITIL Foundations certification within 6 months of start date
Preferred qualifications for the ideal future caregiver include:
Microsoft, CompTIA or equivalent certification.
Prior experience with health applications such as Serner, GE, etc.
EPIC Resolute experience
EPIC build experience
EPIC Revenue Cycle certification (can be HB, PB or claims)
Revenue Cycle Experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ********************************************
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplyEpic Application Analyst IV - Research
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley Serves as a team leader in expertise of their assigned Epic Modules. Responsible for leading the team through projects and optimization efforts. Serves as an Epic expert for the rest of the team and educates them and end-users on the capability of the Epic system, workflow best practices, and resolves all issues that arise from an Epic standpoint.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE:
Epic Certification in Research Clinical and Billing is required
TYPICAL EXPERIENCE:
5 years recent relevant experience
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $66.77 to $100.16 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplySystem Analyst III - Resolute
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystem Analyst III - ResoluteLocationClevelandFacilityRemote LocationDepartmentITD Ambulatory Based Care-Information Tech DivJob CodeT31033ShiftDays + CallSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a System Analyst III - Resolute, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. As a System Analyst III, you will also define training requirements and assists with automated systems training and recommend solutions to enhance system functionality.
A caregiver in this position works remotely out of Ohio, Florida, and Nevada, Monday - Friday, 8:00am-5:00pm.
A caregiver who excels in this role will:
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Complete assignments as directed.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation, and communications.
Minimum qualifications for the ideal future caregiver include:
Associate's degree in Information Technology, Computer Science, or related field.
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date.
Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position.
OR High School diploma/GED and seven years of experience.
OR Bachelor's degree and three years of experience.
Preferred qualifications for the ideal future caregiver include:
Bachelor's degree.
Microsoft, CompTIA, or equivalent.
Professional Billing Resolute experience.
Physical Requirements:
High degree of dexterity to produce materials on a computer.
Requires normal or corrected vision, hearing and speech, mobility sufficient to attend meetings.
Ability to lift up to 25 pounds.
The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplySystems Analyst III, Philanthropy Analytics
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III, Philanthropy AnalyticsLocationClevelandFacilityRemote LocationDepartmentPhilanthropy Institute-Philanthropy InstituteJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect.
As Systems Analyst III, Philanthropy Analytics you will work alongside Philanthropy Analytics colleagues and managers to participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. In this role, you will define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities.
A caregiver in this position works remotely out of Ohio or Florida, Monday-Friday 8:00am-5:00pm.
A caregiver who excels in this role will:
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation and communications.
Minimum qualifications for the ideal future caregiver include:
Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience
ITIL Foundations Certification upon or within six months of hire
Strong analytical, critical thinking, communication, problem solving and relationship building skills
Preferred qualifications for the ideal future caregiver include:
Bachelor's Degree
Microsoft, CompTIA or equivalent certifications preferred.
Demonstrated experience using SQL, business logic, SSIS, Python, Power BI.
Experience with CRM databases and relationship data analytics.
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Auto-ApplyEpic Application Analyst III - Orders
Sacramento, CA jobs
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley Serves as the primary development contact for each Epic module. Responsible for configuration of their Epic application areas as well as developing and optimizing Epic to achieve safety and efficiency goals. Collaborates across teams without direction to support and develop the Epic system.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE:
Epic Certification in Orders or Epic Ambulatory required.
TYPICAL EXPERIENCE:
3 years recent relevant experience
SKILLS AND KNOWLEDGE:
Must be very knowledgeable in a variety of system analysis techniques as well as the organization's policies, procedures, industry best practices and business operations. Has Epic knowledge that extends beyond the assigned team module.
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $55.18 to $82.77 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Auto-ApplyLead WMS Scheduling Analyst-UKG Pro and EZCall
Analyst job at Kaiser Permanente
PLEASE NOTE: Salary ranges are geographically based and the posted range reflects the Northern CA region. Lower salary ranges will apply for other labor markets outside of NCAL. Can work from any KP location in CA, OR, CO, WA, GA, MD, VA, HI or D.C. Only
We-re looking for a problem-solver who thrives on turning complex scheduling challenges into streamlined solutions. In this role, you-ll be a leader in configuration and optimization of scheduling in UKG Pro and EZCall to ensure our teams have the right coverage when it matters most. You-ll work closely with operational leaders to understand real-world needs, translate them into actionable stories, and deliver configurations that keep schedules accurate, compliant, and efficient. Success here means blending technical know-how with a deep appreciation for how scheduling interacts with timekeeping and labor agreements. If you-re passionate about creating systems that support caregivers and improve patient care, we-d love to have you on our team.
This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed.
Essential Responsibilities:
* Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
* Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
* As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
* Provides insight into recommendations for technical solutions that meet design and functional needs.
* Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
* Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
* Serves as an expert for innovative technical solutions that meet design and functional needs.
* Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.
* Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders.
* Recommends complex technical solutions that meet design and functional needs.
* Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
* Provides expertise and guidance to team members for systems incident responses for complex issues.
* Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
* Reviews and validates technical specifications and documentation.
* Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs.
* Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.
* Leads systems incident support and troubleshooting for complex and non-complex issues.
* Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation.
* Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications.
* Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls.
* Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.
* Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
* Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.
* Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications.
* Leads, mentors, and trains other technical resources to develop software applications.