Kaiser Permanente jobs in Hillsboro, OR - 841 jobs

Overview: This is a non-clinical position. Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers- willingness to sell KP and drives growth and retention for KP. Job Summary: Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. * Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. * Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences. * Develops requirements for complex business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate. * Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. * Contributes to business strategy and supports organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. * Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Manages complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Participates in and may lead change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Performs data analyses to support business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. * Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Provides assistance to the surgical team during the intra-operative phase of surgical care for the Northwest Surgical Services region. Works in collaboration with the surgeon and health care team in the performance of surgical procedures, including assessment, planning, directing, providing and evaluating advanced nursing care. All RNFAs will participate in a regional on-call rotation to provide surgical assistance for elective, emergent and urgent surgical cases. Essential Responsibilities: Representative Functions or Duties: Practice standards of performance: Pre-operative. Performs pre-operative assessment and evaluation. Collaborates with the surgical team on plan of care. Intra-operative: Provides knowledge based technical assistance to the surgeon during the operative procedure according to AORN standards, licensure, state regulation and facility/practice protocols, including: Using instruments and medical devices. Providing surgical exposure. Handling and/or cutting tissue. Providing hemostatis, clamp, cut, and ligate tissue as directed by the surgeon. Suturing as directed by the surgeon. Post-Operative. Evaluates the patient post-operatively according to facility protocols. Assessment Standard of Performance & Planning: Communicates information so that continuity of care is maintained. Communicates with patient, family and other staff in a professional and courteous manner. Obtains and demonstrates the skills and knowledge needed to provide appropriate population based and culturally sensitive care to patients and families through education, training and experience. Provides continuous reassessment through the intra operative period. Utilizes knowledge of type of procedure to plan for appropriate set up. Practice standards of performance: Function as an assistant in all surgical specialties at the direction of the attending surgeon. Performs RNFA responsibilities in accordance with the Nurse Practice Act of the State of Oregon, institutional policies and procedures of Kaiser Permanente and the AORN Position Statement on RN First Assistants. Practice within limitations of preparation and experience. Demonstrate RNFA specific clinical skills. Review and update skills checklist on an ongoing basis as specified by policies of Kaiser Permanente. Intra operative nursing behaviors include: handling tissue, providing exposure, using instruments, clamp, cut, and legate as directed by the surgeon, providing homeostasis, suturing as directed by the surgeon. Assists with room preparation in collaboration with the Circulating Nurse and scrub person. Brings patient X-rays into room NOTE: Notifies Charge Nurse or designee if films are not available. Assists in patient transport to the operating room and patient transfer to the operating room table. Provides assistance to Anesthesia during induction. Participates in pre-op briefing time out process. Assists in patient position. Assists in patient preparation, i.e., prepping, catheterization, shaving, as necessary. Assists in patient draping. Sets up ESU, lights, suction for the sterile field. Monitors free counted items on the sterile field. Observes for breaks in sterile technique and takes appropriate action as necessary. Assists with instrumentation and equipment as requested. Applies dressings and secures drainage tubes. Assists with patient transfer and positioning post operatively. Assists with room tear down and turn over in collaboration with the Circulating Nurse and scrub person. May perform pre and post-operative patient education as designated. Review chart for pertinent data. Assist in maintaining a safe environment and promoting efficiency in surgical. Procedures. Basic Qualifications: Experience Minimum two (2) years of peri-operative scrubbing and circulating experience in a KP OR or one (1) year experience as an RNFA in or outside of KP. Education Certification of Completion from AORN recognized RNFA course. Successful completion of an RNFA program that meets the AORN Recommended Education Standards for RNFA and criteria for the CB.PMN acceptance program. License, Certification, Registration Registered Nurse License (Oregon) Nurse Operating Room Certificate Basic Life Support Additional Requirements: Meets all qualification of an RNFA as outlined in AORN Position Statement. Must maintain CNOR and RN licensure with the required amount of Continuing Education. Preferred Qualifications: Minimum two (2) years of practice as an RNFA. CRNFA certification preferred. Advanced Cardiac Life Support (ACLS) required upon hire/transfer preferred. Notes: Week 1 : T/W/TH/F Week 2: T/W/TH/F Week 3: W/TH/F/SA Week 4: M/T/W/TH

Provides support for provider claims adjudication activities including responding to providers to address claim issues, and researching, investigating and ensuring appropriate resolution of claims. * Provides support for resolution of provider claims issues, including claims paid incorrectly; analyzes systems and collaborates with respective operational areas/provider billing to facilitate resolution. * Collaborates with the member enrollment, provider information management, benefits configuration and claims processing teams to appropriately address provider claim issues. * Responds to incoming calls from providers regarding claims inquiries - provides excellent customer service, support and issue resolution; documents all calls and interactions. * Assists in reviews of state and federal complaints related to claims. * Collaborates with other internal departments to determine appropriate resolution of claims issues. * Researches claims tracers, adjustments, and resubmissions of claims. * Adjudicates or readjudicates high volumes of claims in a timely manner. * Manages defect reduction by identifying and communicating claims error issues and potential solutions to leadership. * Meets claims department quality and production standards. * Supports claims department initiatives to improve overall claims function efficiency. * Completes basic claims projects as assigned. Required Qualifications * At least 2 years of experience in a clerical role in a claims, and/or customer service setting, including experience in provider claims investigation/research/resolution/reimbursement methodology analysis within a managed care organization, or equivalent combination of relevant education and experience. * Research and data analysis skills. * Organizational skills and attention to detail. * Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines. * Customer service experience. * Effective verbal and written communication skills. * Microsoft Office suite and applicable software programs proficiency. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $21.65 - $38.37 / HOURLY * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

* This role will support Providers in the state of Washington Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal, state and local regulations. Provider Relations staff are the primary point of contact between Molina Healthcare and contracted provider network. In partnership with Director, manages and coordinates the Provider Services activities for the state health plan. Works with direct management, corporate, and staff to develop and implement standardized provider servicing and relationship management plans. Job Duties Manages the Plan's Provider Relations functions and team members. Responsible for the daily operations of the department working collaboratively with other operational departments and functional business unit stakeholders to lead or support various Provider Services functions with an emphasis on contracting, education, outreach and resolving provider inquiries. * In conjunction with the Director, Provider Network Management & Operations, develops health plan-specific provider contracting strategies, identifying specialties and geographic locations on which to concentrate resources for purposes of establishing a sufficient network of Participating Providers to serve the health care needs of the Plan's patients or members. * Oversees and leads the functions of the external provider representatives, including developing and/or presenting policies and procedures, training materials, and reports to meet internal/external standards. * Manages and directs the Provider Service staff including hiring, training and evaluating performance. * Assists with ongoing provider network development and the education of contracted network providers regarding plan procedures and claim payment policies. * Develops and implements tracking tools to ensure timely issue resolution and compliance with all applicable standards. * Oversees appropriate and timely intervention/communication when providers have issues or complaints (e.g., problems with claims and encounter data, eligibility, reimbursement, and provider website). * Serves as a resource to support Plan's initiatives and help ensure regulatory requirements and strategic goals are realized. * Ensures appropriate cross-departmental communication of Provider Service's initiatives and contracted network provider issues. * Designs and implements programs to build and nurture positive relationships between contracted providers, ancillary providers, hospital facilities and Plan. * Develops and implements strategies to increase provider engagement in HEDIS and quality initiatives. * Engages contracted network providers regarding cost control initiatives, Medical Care Ratio (MCR), non-emergent utilization, and CAHPS to positively influence future trends. * Develops and implements strategies to reduce member access grievances with contracted providers. * Oversees the IHH program and ensures IHH program alignment with department requirements, provider education and oversight, and general management of the IHH program * Approximately 10-20% travel, mostly daytime, thoughout the state of Washington Job Qualifications REQUIRED EDUCATION: Bachelor's Degree in Health or Business related field or equivalent experience. REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: * 5-7 years experience servicing individual and groups of physicians, hospitals, integrated delivery systems, and ancillary providers with Medicaid and/or Medicare products * 5+ years previous managed healthcare experience. * Previous experience with community agencies and providers. * Experience demonstrating working familiarity with various managed healthcare provider compensation methodologies, primarily across Medicare or Medicaid lines of business, including but not limited to: fee-for service, value-based contracts, capitation and delegation models, and various forms of risk, ASO, agreements, etc. * Experience with preparing and presenting formal presentations. * 2+ years in a direct or matrix leadership position * Min. 2 years experience managing/supervising employees. PREFERRED EDUCATION: Master's Degree in Health or Business related field PREFERRED EXPERIENCE: * 5-7 years managed healthcare administration experience. * Specific experience in provider services, operations, and/or contract negotiations in a Medicare and Medicaid managed healthcare setting, ideally with different provider types (e.g., physician, groups and hospitals). To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $149,028 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Provides entry level support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS). Essential Job Duties * Enters denials and requests for appeals into information system and prepares documentation for further review. * Researches claims issues utilizing systems and other available resources. * Assures timeliness and appropriateness of appeals according to state, federal and Molina guidelines. * Requests and obtains medical records, notes, and/or detailed bills as appropriate to assist with research. * Determines appropriate language for letters and prepares responses to member appeals and grievances. * Elevates appropriate appeals to the next level for review. * Generates and mails denial letters. * Provides support for interdepartmental issues to help coordinate problem-solving in an efficient and timely manner. * Creates and/or maintains appeals and grievances related statistics and reporting. * Collaborates with provider and member services to resolve balance bill issues and other member/provider complaints. Required Qualifications * At least 1 year of experience in claims, and/or 1 year of customer/provider service experience in a health care setting, or equivalent combination of relevant education and experience. * Customer service experience. * Organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. * Effective verbal and written communication skills. * Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications * Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting experience. * Completion of a health care related vocational program (i.e., certified coder, billing, or medical assistant). To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $21.65 - $34.88 / HOURLY * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

2026 Summer Intern Department Details: The Healthcare Economics (HCE) team within the Actuarial Services department provides actionable insights on expense trends to KP's business. We leverage our business knowledge and technical skills to connect different data sources and analyze the data critically to generate those insights. Internship Projects: Use advanced analytics methods to improve our effectiveness Leverage GenAI tools to automate and simplify our analytics processes Improve efficiency and maintainability of our code base Target Majors: Computer Science; Math/Statistics; Data Science Target Skillset: Experience working with GenAI tools Python skills SQL skills GitHub Curiosity Job Summary: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, youll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply. Essential Responsibilities: * Contributing to a designated project or initiative to meet a KP business objective. * Report development and analytics. * Project management - planning, execution, and measurement. * Learning new applications needed to complete assignments or support the execution of business objectives. * Job shadowing in other functional areas. * Performing additional duties as required.

Under the direction of the Department Manager or Supervisor, cashier in the cafeteria, assist in set up and maintaining cafe serving area, clean cafeteria area according to hospital and state quality and sanitary standards. Essential Responsibilities: * Prepare coffee as needed. Assemble and deliver coffee service and catering items. Prepare steam table items and serving area prior to each meal period. Service meals to guests in a courteous, pleasant manner. Maintain cleanliness in serving area and dining room tables. Collect money and make change for cafeteria patrons. Maintain cash register in accordance with business office procedures. Complete appropriate records and make drops in safe. Set up cafeteria for meal service. * Portion and wrap food items accurately and attractively. Stock items for cafeteria. Store items received by department in assigned area. Rotate stock so that new items are used last (includes all case goods). Maintain menu board and posted menus. Complete cleaning assignments according to daily and weekly. Perform dishwashing duties as necessary. Maintain good interpersonal relationship with cafeteria patrons, staff and other departments. Answer telephone, receiving and distributing messages to appropriate members of the department. Maintain security by unlocking the entire kitchen each morning. Lock the kitchen each evening. * Expected Behavior Standards: Follows appropriate policies and procedures for use of time in work environment, including absenteeism and tardiness. Monitors and takes corrective action to prevent recurring absences. Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage of unit and client care activities. Consistently on time and ready to work at the start of shift as well as assignments completed at end of shift. Maintains confidentiality of al client and organizational records. Releases information according to established policy/procedure. Demonstrates a positive attitude while at the work site. * Does not conduct personal conversations when members are waiting for service. Does not discuss other staff members, organization, or medical care in public areas. Identifies self by utilizing name tags and verbally introducing self by name, title and/or department. Addresses members by their proper titles and last name. Provides assistance to customers or connect customers to appropriate person when needed. Applies the same courtesy standards to customers on the telephone as in person.

The Social Worker provides comprehensive psychosocial assessments to members. Social work services are designed to support and maximize the members ability to better direct their own health care experience through the use of assessment and intervention, educational programs, and linkage to health plan and community resources. The Social Worker encourages respect for individuality, independence and patient choice and collaborates on policies and systems that respect the cultural, religions, and ethnic differences among patients and families. Social work contributes to the medical teams understanding of patient beliefs, behaviors, and barriers regarding the members illness. Essential Responsibilities: * Uses age appropriate assessment and intervention skills. Able to use a range of interventions, depending upon the needs of the patient/family. * Assists members in developing cost effective, appropriate health care plans through optimizing the members personal resources as well as community and Kaiser Permanente resources and programs. * Promotes multi-disciplinary care that is patient-centered and considers all aspects of members personal, psychological, economic, and cultural needs. * Maintains thorough knowledge of Kaiser Permanente services/benefits, public/private community resources, as well as federal/state laws which effect health care planning. * Completes required documentation of services and Social Work plan of care per department policy. * Participates in program development, orientation, and educational activities which further members capacity to better direct their own health care experience.

Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have access to medically necessary prescription drugs. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties * Hires, trains, develops, and supervises a team of pharmacy service representatives supporting processes involved with Medicare Stars and Pharmacy quality operations. * Ensures that average phone call handle time, average speed to answer, and average hold time are compliant with Centers for Medicare and Medicaid Services (CMS) regulations. * Ensures that adequate staffing coverage is present at all times of operation. * Assists pharmacy leadership with monitoring and oversight of Molina's contracted Pharmacy Benefit Manager (PBM) for pharmacy contractually delegated functions. * Responsible for key performance indicators (KPI) reporting to department leadership on a monthly basis. * Participates, researches, and validates materials for both internal and external program audits. * Acts as liaison to internal and external customers to ensure prompt resolution of identified issues. * Assists pharmacy leadership in the collection and tabulation of data for reporting purposes and maintains files of confidential information submitted for review. * Assures that activities and processes are compliant with CMS, National Committee of Quality Assurance (NCQA) guidelines, and Molina policies and procedures. * Participates in the daily workload of the department, performing Representative duties as needed. * Facilitates interviews with pharmacy service representative job applicants, and provides hiring recommendations to leadership. * Provides coaching for pharmacy representatives, and helps identify and provide for training needs in collaboration with pharmacy leadership. * Communicates effectively with practitioners and pharmacists. * Collaborates with and keeps pharmacy leadership apprised of operational issues, including staffing resources, program and system needs. * Assists with development of and maintenance of pharmacy policies and procedures * Participates in the development of programs designed to enhance preferential or required targeted drugs or supplies. Required Qualifications * At least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and experience. * Knowledge of prescription drug products, dosage forms and usage. * Experience designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. * Working knowledge of medical/pharmacy terminology * Excellent verbal and written communication skills. * Microsoft Office suite, and applicable software program(s) proficiency. Preferred Qualifications * Supervisory/leadership experience. * Certified Pharmacy Technician (CPhT) and/or state pharmacy technician license (state specific if state required). If licensed, license must be active and unrestricted in state of practice. * Call center experience. * Managed care experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $55,706.51 - $80,464.96 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Under general supervision of the Maintenance Manager, Chief Engineer, or their designee, and provides continuous mechanical and electrical support service and repairs necessary to effectively maintain the safe operation of Kaiser Permanente facilities. Resolve and document all trouble calls relating to mechanical and electrical equipment. Essential Responsibilities: * Responds to and resolves emergency maintenance calls. * Performs preventative and corrective maintenance on plant equipment, physical structure and associated equipment, including mechanical, electrical repairs and other duties relating to facility maintenance. * Performs watch standing activities on physical plant equipment, including chemical analysis and treatment. * Checks and replenishes supplies of fuel, materials, maintenance supplies, and repair parts. * Performs fire and life safety inspections, and maintains appropriate records. * Properly identifies and documents work which needs to be performed on equipment. * Maintains appropriate documentation of work performed. * Evaluates building equipment and systems; recommends changes, additions or deletions. * Assists with new building or expansion start-ups when needed. * Assists with snow and ice removal when needed. * Performs building maintenance, repairs as required. * Performs building inspections and equipment safety testing as required. * Performs all related tasks as assigned by the Maintenance Manager or the Chief Engineer, or their designee. * Demonstrates excellent customer service skills and clear communication both verbal and written.

Addiction Medicine (AM) Counselors provide engagement, counseling, and case management services to members that are struggling with substance use disorders. AM Counselors are generalists who are flexible in their job duties serving a population that has a variety of needs including treatment for substance use disorders, co-occurring mental health disorders, and support and education for their family members. AM Counselors function within a multidisciplinary treatment team to support members that present in all phases of readiness for change. Essential Responsibilities: * Provide high quality clinical services (individual, group, and family) to our adult and adolescent members through screening, assessment, diagnosis, and formulation/implementation of service plan in outpatient or residential settings. Provide all care in accordance with accepted best practice standards and department protocols (including supervision). Provide case management through appropriate triaging and referrals, consultation with other providers, contact with members and their families, and coordinating with outside agencies. Coordinate care for patients receiving medications from the Addiction Medicine Medical Team. * Document all member care in the electronic medical record in accordance with accepted medical/legal standards. * Provide other member or department services, such as program development, in-service training, and participation in process improvement activities.

PeaceHealth Medical Group is seeking a full-time Dermatologist in beautiful Longview, Washington. The PeaceHealth Dermatology Clinic is a thriving practice that focuses on the diagnosis and management of dermatologic diseases. You'll have the opportunity to make a difference in the community and impact the development of the Dermatology services. **Practice Highlights:** + Collaborate with two other Dermatologists sharing 7 exam spaces, one light box room, and one procedure room. Seeing ~20-25 patients daily. + Enjoy a 0.8 - 1.0 FTE full-time schedule without call. + Using EPIC EMR & DAX AI Scribe. + Outpatient practice without MOH's or Cosmetics. In-house Derma-pathologist. **Experience Longview, Washington:** + Forbes Magazine listed Longview as one of the prettiest towns in America due to its proximity to Mount St. Helens National Volcanic Monument and many beautiful local parks. Lake Sacajawea, directly across from St. John Medical Center is in the heart of Longview. The community is located on the Columbia and Cowlitz Rivers, is 45 minutes north of Portland, Oregon, and is just a short one-hour drive to the Pacific Ocean. + Washington state has no personal income tax. Longview and the neighboring community of Kelso have a combined population of ~100,000 residents. + Our area has many locally-owned restaurants, coffee shops, brew pubs and national chains such as Target, Home Depot, and Wal-Mart. Along with a variety of grocery shopping options and April through October the Farmers Market is open. + Golf is also a popular sport in the area at the Longview Country Club, Mint Valley, and Three Rivers Golf Course. St. John Medical Center Overview (*************************************************************************************************************************************************** **:** + Established in 1943, PeaceHealth St. John Medical Center, alongside clinics in Longview, serves as a vital healthcare hub in Cowlitz County, Washington. PeaceHealth St. John is the community's sole hospital, being a Level III trauma center. With more than 40 primary care clinicians, the medical center also offers extensive specialized services and programs, encompassing emergency care, trauma treatment, cardiac services, behavioral health support, orthopedics, cancer care, birthing services, and women's health, all contributing to the local community's well-being. **PeaceHealth Benefits & Culture (******************************************************* :** + Guaranteed first year income: Full-time 1.0 FTE: $547,206.00 + Employment bonus, relocation financial assistance with access to relocation vendors such as home finding services, rental housing, and household moving services. + Up to $50,000.00 in Educational Loan Reimbursement for those who qualify. + Select from one of three health and medical benefits plans to suit your personal needs. + Two retirement savings accounts, matching and base contributions in the 403(b) & 401(a), and an optional third 457(f) plan for those who qualify. **PeaceHealth has a clinician well-being program that includes:** + A dedicated medical director of clinician wellness.· DAX - An ambient intelligent scribe solution to assists with completing ambulatory notes.· Vendor relationships that provide free coaching, counseling, and concierge services. + Longitudinal New Clinician Education and Clinician Leadership Development programs that focus on efficiency principles, patient, and human experience, and include CME credits. PeaceHealth System Overview (********************************************** **:** PeaceHealth, based in Vancouver, Washington, is a nonprofit Catholic health system offering care to communities in Washington, Oregon and Alaska. PeaceHealth has approximately 17,000 caregivers, a multi-specialty medical group practice with more than 3,400 physicians and clinicians, and 9 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and remains dedicated to ensuring that every person receives safe, compassionate care; every time, every touch. **For more information please contact Kylie Holton: ************************* PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws. The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job. REQNUMBER: 116553

Overview: The Change Management Consultant serves as a strategic catalyst for transformation within Marketing, shaping and executing a holistic, multi-channel change management and engagement strategy that accelerates adoption, fosters resilience, and strengthens organizational culture. This role orchestrates experiences that inspire alignment, empower employees, and embed change as a driver of growth. By leveraging data-driven insights and innovative engagement approaches, the consultant ensures that every initiative is not only implemented but embraced, creating a seamless transition from current state to future vision. Through compelling narratives, transparent communication, and targeted interventions, this role transforms disruption into opportunity, enabling teams to thrive in dynamic environments and positioning Marketing as a model for agility and collaboration Job Summary: Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams. * Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. * Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences. * Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. * Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors and leadership as appropriate. * Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. * Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; leveraging stakeholder partnerships to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and leading the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes. * Manages complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events by leading the development of mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Designs, leads, and serves as an expert for change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Leads the assessment of strategic performance metrics to support business initiatives by building partnerships with data analytic teams to ensure the translation of business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. * Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, training seminars, and/or speaking events as appropriate; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Serves as the lead subject matter expert for regulations. Oversees and provides consultation for the interpretations and interaction of current regulatory policies and requirements in preparation for surveys. Serves as the liaison between applicable government, regulatory, and key stakeholders and conducts facilitation of on-site visits and evaluations. Performs site visits in accordance with criteria to ensure survey readiness. Manages team to ensure the completion of surveys. Facilitates educational forums and conducts routine audits and mock surveys to aid in preparedness, tracking, trending, and facilitation of corrective action plans. Collaborates with others to complete annual reporting. Ensures licensing and accreditation by ensuring accurate reviews of requirements for new, expanding, and existing facilities/services in relation to relevant accrediting standards, evaluating relevant risk and impact. Consults with departments to ensure certification and conducts intricate and complex gap analyses. Serves as the subject matter expert by maintaining and facilitating awareness of internal policies and consulting on the interpretation and interaction of current policies, and how they interact with the current climate, and potential changes to regulations and legislation. Serves on committees or leading projects to develop guidelines to meet compliance. Empowering others to enact data entry and analysis. Reviews data, drafts action plans, and removes barriers to enable implementation of action plans. Essential Responsibilities: * Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. * Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. * Serves as the subject matter expert for regulations for within assigned teams, departments, and facilities by: providing consultation on the interpretation and interaction of current policies, and how they interact with the current climate, and potential changes to regulations and legislation; serving on committees and leading projects to influence decisions on the enforcement and development of policies or procedures for regulations and auditing processes; initiating the development of, evaluating, and delivering educational programs to align organizational policies and procedures with regulatory requirements for leadership; and empowering team members to anticipate issues and weighs practical and technical considerations in addressing issues and coordinates with the appropriate stakeholders to develop resolutions. * Manages data management and reporting by: empowering others to enter and store information quality data; and reviewing data and reports, evaluating action plans, and aiding in implementation. * Ensures licensing and accreditation by: ensuring accurate reviewing of requirements for new, existing, and expanding facilities/services to lead achievement of compliance with state, federal, and accrediting standards; managing the consultations with other departments to ensure certification; and conducting a complex and intricate gap analysis to identify services renewals and planning to ensure services are compliant. * Manages regulatory audits and survey efforts by: managing team and self to enact complex reporting and keeping current on regulatory requirements in preparation for surveys (e.g., NCQA, Joint Commission, AAAHC); serving as the liaison between applicable government, regulatory, and key stakeholders for on-site visits and evaluations; reviewing, evaluating, and developing site visit criteria and performing site visits as appropriate to ensure survey readiness; delivering ad hoc and complex requested audit documentation, information, and reports; ensuring all stakeholders complete required auditing surveys focusing on high vulnerability areas; facilitating educational forums, conducting routine audits, and leading mock surveys within departments to maintain compliance with regulatory standards. managing team to track, trend, and facilitate the development of complex corrective action plans (CAP) as necessary in collaboration with applicable departments to assure site visit compliance, and collaborating with other departments (e.g., Revenue Cycle) to evaluate and act upon long-term standards for completion and submission of the annual state/federal/regulatory body reporting as required.

PeaceHealth is seeking a Medical Assistant - Walk In Clinic for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $24.99 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary In collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant. Essential Functions * Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable. * Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable. * Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders. * Prepares and maintains supplies and equipment for treatments, including sterilization. * May transport specimens. * May assist in scheduling patients for tests, initial and follow up appointments. * May maintain patient files, records, and other information including entry of data into electronic medical record. * May provide phone screening of the patient to appropriate clinical staff and/or physician. * Collaborates with a variety of personnel and departments to ensure smooth clinic operations. * Performs other duties as assigned. Qualifications Education * Accredited Program Required: Medical Assistant or * Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or * Apprenticeship Required: Medical Assistant Experience * Minimum of 1 year Preferred: Experience in a medical office. Credentials * Required: National Medical Assistant Certification When referring to the National Certification requirement, the following are acceptable in meeting that requirement. Certified Medical Assistant through the American Association of Medical Assistants AAMA; Registered Medical Assistant (RMA) through the American Medical Technologists (AMT); Clinical Medical Assistant certification through the National Health Career Associates (NHA); National Certified Medical Assistant through the National Center for Competency Testing (NCCT); Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA); Registered Medical Assistant (RMA) through American Allied Health (AAH); Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA) and * Required: Upon Hire Basic Life Support Skills * Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient's needs. (Required) * Ability to maintain patient privacy and confidentiality. (Required) * Ability to collaborate with other multi-disciplinary team members. (Required) * Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required) * Ability to efficiently manage time and prioritize multiple tasks. (Required) * Strong interpersonal and communication skills. (Required) * Understand the principles of asepsis if applicable. (Required) Department / Location Specific Notes For clinic locations where caregiver will be performing both Medical Assistant and Diagnostic Technician functions: * Must meet qualifications and perform essential functions of Diagnostic Technician job profile in addition to those for the Medical Assistant. WASHINGTON: * State of Washington Medical Assistant - certified licensure required. * State of Washington Medical Assistant - Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington. * National Certified Medical Assistant (CMA) preferred. PHMG - Primary Care Medical Home: * Uses decision support functions of EHR in tandem with standing order/protocols to manage patient populations. * Assists provider in documenting details of patient encounter, order tests and referrals. PHMG Vancouver Endoscopy: * Scope Processing: Will be trained and signed-off for competency prior to being assigned. Working Conditions Lifting * Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH). * Fine motor skills to be able to grasp and control medical equipment and perform precise procedures. * Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts). * Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally. * Ability to move around area with frequent sitting. * Bending/ stooping/ squatting/ reaching/ kneeling frequently. * Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently. Environmental Conditions * Exposure to biohazard, body fluids and airborne particles. * Must be able to complete tasks in a noisy environment. Mental/Visual * Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted). * Ability to communicate and exchange accurate information. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

**Become a part of our caring community and help us put health first** The Provider Analytics organization's vision is to improve member healthcare through innovative analytics and actionable insights, which empower members, and providers to drive higher quality, lower cost of care, and improved health outcomes. Provider Analytics develops and applies actionable analytics and insights, which are integral to business needs, to drive informed provider network strategy and is looking for an Informaticist 2 to join their team. The Informaticist 2: + Designs and constructs models to estimate impact of contractual changes tied to ancillary and industry leading innovative care delivery models + Collates, models, interprets and analyzes data in order to identify, explain, and influence variances and trends + Explains variances and trends and enhances modeling techniques + Utilizes multiple data sources such as SQL, Power BI, Excel, etc., to create advanced analytics to facilitate contracting initiatives + Uses a consultative approach to collaborate effectively with the markets, and other customers, building productive cross-functional relationships + Extracts historical data, performs data mining, develops insights to drive provider contracting strategy and reimbursement terms for National Ancillary Contracting + Develops tools and automates processes to model financial implications of ancillary contracted rate changes, including changes in capitated arrangements In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include: + Medical Benefits + Dental Benefits + Vision Benefits + Health Savings Accounts + Flex Spending Accounts + Life Insurance + 401(k) + PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time + And more **Use your skills to make an impact** **Required Qualifications** + 3+ years of demonstrated healthcare analytical experience + 1+ years SQL experience + 1+ years' experience in data visualization (ie. Power BI, Tableau, etc.) + Experience in compiling, modeling, interpreting and analyzing data in order to identify, explain, influence variances and trends + Experience in managing data to support and influence decisions on day-to-day operations, strategic planning and specific business performance issues + Possess a working knowledge and understand department, segment and organizational strategy **Preferred Qualifications** + Bachelor's Degree in analytics or related field + Advanced Degree + Understanding of healthcare membership, claims, and other data sources used to evaluate cost and other key financial and quality metrics **Additional Information** Work at Home/Remote Requirements **Work-At-Home Requirements** + To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate. + Wireless, Wired Cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.) + Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Our Hiring Process** As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video Interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone or computer. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker. \#LI-LM1 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $73,400 - $100,100 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-21-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

Under the guidance/supervision of the Department Manager or Supervisor, perform a variety of tasks necessary to ensure proper set up and delivery of meals, snacks and supplies for patient food. Maintains food service areas in a clean and orderly manner. Assist in the collection of menus from patients. Communicate with Clinical Dietitians, Call Center as well as Sunnyside Medical Staff in the provision of nutrition services to patients. Ensures patient trays or supplemental feeding are assembled accurately for individual patients to include age, cultural background and religious practices. Essential Responsibilities: * Gather patient menus; obtain food preference, food allergy and other information pertinent to the nutrition of the patient. Communicate such data to health professionals verbally and by recording information in the diet order. * Assemble all food and tray items for patient tray set-up and ensures accuracy by matching printed meal tickets to tray items. * Deliver trays, tube feedings, snacks, nourishments and required supplies to the appropriate patient care unit, remove dirty trays and outdated supplies. * Responsible for answering dispatched calls on your communication device. * Portion foods into individual portions required for patient needs. Labels and dates all food items. * Stock ancillary kitchens on each nursing station with all dry supplies and food items according to par levels. Maintain and arrange supplies in an orderly and sanitary manner in each kitchen rotating supplies. * Maintain sanitary standards in kitchen area designated for patient food service and apply proper food handling principles and techniques to maintain standards of food quality and comply with department policies. * Assist supervisor or leadperson in gathering Quality Assurance data. * Notify the leadperson or Department Director of equipment needing repair or maintenance and/or special patient food or supplies needed. * Record temperatures for refrigerators and freezers and report discrepancies to Supervisor/Manager or designee. * Submit request for orders to the appropriate person for office supplies, menus and forms according to usage. * Observe and maintain current knowledge of policies and procedures of department and facility. * Perform other duties as determined by supervisor or leadperson that is directly related to job description.

To provide a communication phone service to our members, patients, and employees that is efficient, accurate and timely in meeting their needs, and which supports the department and organizational policies and procedures in accordance with the Quality of Service Behavior Guidelines. Essential Responsibilities: * Receives and processes calls received at the KSMC call switch; ensures accurate routing of calls received for the KSMC campus, as well as those for other Kaiser clinics, ASCs, and Plan Hospital facilities; provides clear and concise communications consistent with the quality of service behavior guidelines; provides information to callers, and those who come to the department, and assist them in findings the correct location/department to obtain information; determine type of call to forward to appropriate advice or appointment line per guidelines; ensure fraudulent use of the phone system does not happen. Implement hospital response to all emergencies, drills, codes, as directed. Processes calls per department productivity standards; demonstrates knowledge, interaction, and communication skill levels required for different patient populations based upon age-specific needs. Demonstrates accurate and rapid response to all hospital emergency and disaster code calls; monitors emergency alarms. Responsible for the assignment, service, maintenance, stocking, and replacement of pagers for the medical staff. * Utilizes the online clinical information systems (KARE, MIPS, ADT, Internal Home Page directory, Master Directory, Physician Scheduling) to facilitate timely call management; utilizes KARE to provide information to caller about location of patient who is hospitalized (except confidential admits); maintains online attendant directory and utilizes such to facilitate call routing; utilizes Master Directory online system and KP Internal Home Page to locate phone numbers for all staff and departments. Upgrades computer skills and knowledge as system changes require through continuing education and in-services. * Maintains accurate schedule of all staff on-call; responsible for following physician staff scheduling for after-hours calls, week-ends, and holidays, for all KP physicians and allied healthcare staff for KSMC, clinics and plan hospitals; updates call sheets for ill calls received and makes sure replacements are documented for all operator work stations; assists in locating replacement physicians when requested; ensures request for specialty consult is reached, and if no response, locate another physician to take the call. * Perform scheduling activities for all support departments who have staff on-call after hours, week-ends, and holidays at KSMC, clinics, and plan hospitals; updates staff call sheets for ill calls and their replacements; assist in locating staff when requested; ensure request for supportive service is reached, locating another staff until completed. * Prepare and maintain current list of those on-call for both physician and support services for daily access; aware of key personnel on duty at all times; assist physicians in pager assignment and/or replacements. * Participate in quality review/monitoring activities; collaborate with departments to ensure accurate and complete information is provided to members at all times; prepare and utilize logs for traffic data; prepare report of all unusual activities and departments response to such; develop, review, and revise department procedures when requested; actively participate in orientation and training of new employees in department as assigned; report all problems promptly to appropriate personnel. * Takes appropriate action in determining minor and/or major phone system or computer problems by notifying telecommunications and providing necessary details of incident. Other duties as assigned.

Eligible for float pay- $2/hour differential! Provide diagnostic Electroencephalogram services in a hospital or clinic setting: to include EEG record documentation, technical descriptions of EEG recordings, taking a patient history and communication with Neurologists. Other clerical duties as required. Perform all duties in a manner which promotes team concepts and reflects the KPNW mission and philosophy. Essential Responsibilities: * Perform diagnostic EEG procedures, using knowledge, skills and abilities required for age of patient served, to include: routine, urgent emergent and portable in accordance with department policies and procedures. * Perform technically difficult exams, using resources available to complete the exam in a satisfactory manner. * Prepare patient for examinations. * Perform record processing, reception, file and clerical functions using computer. * Restock supplies and maintain cleanliness of work area.