Kaiser Permanente jobs in Los Angeles, CA - 716 jobs

**Candidates must reside in SCAL Market** This senior individual contributor is primarily responsible for serving as a liaison between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures, conducting company human resources support activities, and driving and/or partnering on the development and implementation of organizational change efforts. This position collaborates with HR and business partners to deliver solutions on employee and/or labor relations issues, leads and/or partners on HR investigations based on standard KP or negotiated labor practices, conducts reporting of Company employee information and external benchmarks, and supports and provides consultation to ensure HR compliance. Essential Responsibilities: Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and develop weaknesses; and adapting to and learning from change, difficulties, and feedback. Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and evaluating recommendations made by others. Serves as first point of contact between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures by partnering with business leaders on strategies and business objectives; assessing HR impact in consideration of changing business strategies; researching and analyzing organizational data and processes to identify trends, root causes, and potential solutions to HR issues; delivering data driven recommendations on HR efforts; coaching and serving as a strategic partner with executive/senior leaders; and aligning and providing solutions in consideration of both HR and business objectives. Conducts company human resources support activities by providing guidance and subject matter expertise to internal and external stakeholders on diverse HR specialties (e.g., equal opportunity/affirmative action, disability management, recruitment and hiring options, compensation, employee benefits, training); identifying and leveraging additional resources and expertise; performing human resources activities; ensuring human resources align with KP standards; and ensuring human resources activities are fully documented. Drives and/or partners on the development and implementation of organizational change efforts by identifying requirements; assessing information to identify solutions to obstacles and mitigating risks; consulting with internal and external stakeholders on change management strategy; providing input in the creation or revision of change management plans; developing communications; communicating regional differences at a national level; and monitoring ongoing impact of organizational changes or efforts on employees. Collaborates with HR and business partners to deliver solutions on employee and/or labor relations issues by providing consultation on employee relations matters (e.g., performance management, employee discipline issues); conducting research and providing advice and assistance on employment related regulations at the State and Federal level; influencing leadership regarding employee relations policies, procedures, and documentation; researching, identifying, and analyzing employee relations concerns; attending arbitration and negotiations; coordinating problem resolution; and escalating issues based on supporting data. Leads and/or partners on HR investigations based on standard KP or negotiated labor practices by coordinating the collection and analysis of quantitative and qualitative data; leading interviews; researching key business issues; identifying potential action steps; creating appropriate documentation; and evaluating and recommending corrective action plans for substantiated allegations. Conducts reporting of Company employee information and external benchmarks by compiling, completing, reviewing, and interpreting reports and analyses; identifying key insights to develop solutions for diverse HR issues; and partnering in the design and implementation of new metrics or reports. Supports and provides consultation to ensure HR compliance by staying abreast of current compliance regulations; providing support and expertise to business partners regarding regulatory changes; and driving the implementation of designated changes. Minimum Qualifications: Minimum three (3) years experience in a leadership role with or without direct reports. Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum eight (8) years experience in human resources or business operations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Additional Requirements: Preferred Qualifications: Four (4) years health care experience. Four (4) years experience working cross-functionally across departments, functions, or business lines. Primary Location: California,Pasadena,Walnut Center - Regional Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Regional Offices - Pasadena - Medical Office Admin Services - 0806 Pay Range: $144400 - $186780 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 20 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

This role requires up to 50% travel, and candidates must reside in CA, OR, or WA. As part of the Kaiser National Contracting Department, this position plays a key role in building and operationalizing a unified National Provider Relations structure and framework. The role partners closely with the National Provider Relations leader to standardize processes, strengthen communication pathways, and support the development of a scalable, enterprise-wide model that enhances provider engagement across all markets. It also provides in-person provider relations support, serving as a direct liaison to providers to reinforce relationships, address operational concerns, and ensure consistent delivery of the national strategy at the local level. Job Summary: In addition to the responsibilities listed below, this position is also responsible for planning, developing, and implementing provider satisfaction strategies to improve network relationships and enhance provider engagement; developing provider relations programs to facilitate effective provider communications and problem resolution; and creating and distributing media materials (e.g., articles and newsletters), publications, and manual updates to providers; ensuring providers adhere to regulatory and contractual requirements; escalating complex compliance issues to appropriate parties; supporting organizational responses to regulatory audits; and delivering provider education and/or onboarding. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Supports continuous improvement efforts by: utilizing provider, claims, and contracting data to identify and/or consult on continuous improvement across the contract ecosystem (e.g., identifying business and operational disparities between organizational and provider expectations, constraints, and risks to accessible care, building and maintaining relationships); implementing process improvement initiatives to aid providers and business goals; participating in collaborations with internal and external partners to develop network strategies and implement improved access to care; and may also include conducting and/or collaborating on advanced modeling and analyses of provider and market data to develop recommendations, solutions, and action plans for improvement initiatives. Ensures contract commitments are met by: gathering, validating, maintaining, summarizing, and/or analyzing provider and contract data of the day-to-day operation and management of services to consult on provider compliance; identifying and documenting provider activities and/or coordinating with alternate stakeholders to ensure compliance with contract terms and conditions; leveraging guidelines to ensure provider compliance with state and federal regulations as well as KP policies and procedures; and consulting with Provider Systems Administration (PSA) or its equivalent as needed to ensure proper contract interpretation and operational readiness and supporting corrective actions as identified through contract performance. Supports contract strategy development by: researching, developing, and assisting in the proposal and implementation of strategies that improve access to patient care while managing outside service costs; providing advanced consultation on local service delivery planning and delivery system leadership to aid in the achievement of provider priorities and strategies; may include engaging in collaborative cross-functional workgroups to ensure provider strategies meet the unique needs of diverse stakeholders; and may also include developing materials and/or conducting peer training for new hires and contingent workers(e.g., establishing contract language, determining payment rate parameters, defining workflow and business processes, and ensuring cross-training across all service lines). Supports the growth of the Provider Network by: reviewing or identifying recommended/potential partners/alliances for assigned service area to fill service gaps or decrease costs in current service offerings; developing and maintaining trusted partnerships with providers to understand their unique service request needs and challenges; serving as a liaison between providers and KP by contributing to communication efforts (e.g., contract compliance such as access, availability, referral operations, and/or supporting member complaints); and supporting provider site visits, daily interactions, and ad hoc meetings by partnering with others to develop itineraries and agendas, gather credentialing materials, and/or initiate this process. Contributes to provider satisfaction by: leveraging in-depth knowledge of provider/contract operations to consult on issues that arise from contract configuration/interpretation and/or related to claims/disputes, billing, payment, reimbursement, other operational issues, and/or directories; ensuring requests for information, questions, and problems are identified, documented, and addressed in a timely manner; and in some instances, collaborating, creating, and/or delivering training materials to aid provider education and orientation on health plan systems, processes, and/or credentialing. Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Internal or External Publication Provider Data Systems/Processes Applied Data Analysis Business Acumen Business Planning Business Process Improvement Business Relationship Management Compliance Management Computer Literacy Consulting Health Care Reimbursement Interpersonal Skills Key Performance Indicators Knowledge Management Presentation Skills Project Management Quality Assurance Process Time Management Training Trend Analysis Written Communication Minimum Qualifications: Minimum one (1) year of experience in a leadership role with or without direct reports. High School Diploma or GED AND minimum seven (7) years of experience in health care delivery or operations in a managed care environment, customer relationship management, or a directly related field. Preferred Qualifications: Two (2) years of experience working with Microsoft Excel, including working with formulas and developing integrated workbooks. Three (3) years of experience with industry standard claims coding and submission processes. Primary Location: California,Pasadena,Green Street/IDS Additional Locations: Portland Oakland Sacramento San Diego Seattle Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - Program Management Office - 0308 Pay Range: $96500 - $124850 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 50 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Provides support for provider claims adjudication activities including responding to providers to address claim issues, and researching, investigating and ensuring appropriate resolution of claims. • Provides support for resolution of provider claims issues, including claims paid incorrectly; analyzes systems and collaborates with respective operational areas/provider billing to facilitate resolution. • Collaborates with the member enrollment, provider information management, benefits configuration and claims processing teams to appropriately address provider claim issues. • Responds to incoming calls from providers regarding claims inquiries - provides excellent customer service, support and issue resolution; documents all calls and interactions. • Assists in reviews of state and federal complaints related to claims. • Collaborates with other internal departments to determine appropriate resolution of claims issues. • Researches claims tracers, adjustments, and resubmissions of claims. • Adjudicates or readjudicates high volumes of claims in a timely manner. • Manages defect reduction by identifying and communicating claims error issues and potential solutions to leadership. • Meets claims department quality and production standards. • Supports claims department initiatives to improve overall claims function efficiency. • Completes basic claims projects as assigned. Required Qualifications • At least 2 years of experience in a clerical role in a claims, and/or customer service setting, including experience in provider claims investigation/research/resolution/reimbursement methodology analysis within a managed care organization, or equivalent combination of relevant education and experience. • Research and data analysis skills. • Organizational skills and attention to detail. •Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines. • Customer service experience. • Effective verbal and written communication skills. • Microsoft Office suite and applicable software programs proficiency. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

In addition to the responsibilities listed below, this position is also responsible for providing classroom, web-based, and one-on-one training to clinical and or technical staff; leveraging comprehensive knowledge of products, clinical, and operational workflows; reviewing the incorporation of application enhancements into each curriculum trained; training on products, process and system updates and optimization for multiple applications in support of organizational strategic initiatives to clinical end users; providing end user support during system go-lives, annual application upgrades and recommending system proficiency and address standard and non-standard end users system issues; reviewing and monitoring analysis of client business processes and functional application requirements; documenting the validation processes for the development and maintenance of the training environment; providing problem resolution of information systems related issues and escalates moderately complex concerns from end users/clinical/training personnel; and evaluating existing application products for feasibility in meeting client requirements and develops recommendations. Essential Responsibilities: * Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. * Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. * Supports the review of training programs by: measuring the accuracy, comprehension, and effectiveness of training sessions with minimal guidance; providing correct answers and instruction as needed, monitoring training test scores; using survey and status reporting tools, as needed, to capture training metrics to determine the effectiveness and impact using a variety of measurement methods (e.g., evaluation and testing) and troubleshooting standard and non-standard issues, with minimal guidance; and administering and interpreting diagnostic/needs assessments of clinicians and staff to determine learning success. * Verifies certain standards are implemented and met by: ensuring processes are in compliance with all legal, regulatory, and accreditation requirements; ensuring that the information provided is accurate, consistent, and delivered within prescribed protocols; and implementing policies and procedures, operations, and automated systems providing information to staff and providers. * Participates in the creation of training content by: developing training materials (e.g., handouts, review activities, and visual aids) and implementing standard and non-standard training programs; and supporting the creation of new projects by participating in writing business cases/proposals to address training needs. * Participates in continuous improvement by: monitoring standard and non-standard feedback to identify procedural deficiencies and helping trainers provide refresher training; applying comprehensive knowledge of industry practices, standards, and benchmarks to refine processes across teams; and acting as an advocate to ensure continuous learning within their team and identify improvements in training. * Creates meaningful relationships with stakeholders by: establishing effective working relationships with internal peers and external stakeholders; and building rapport with internal customers to ensure training needs are met. * Trains all internal and external stakeholders by: leveraging comprehensive foundational knowledge to deliver training by creating a healthy learning environment using adult learning theory, troubleshooting training across various media, leveraging current industry practices, and regulatory requirements, and supporting business operations; and providing training to end users and escalating concerns, leveraging various forms of media (e.g., in-person, classroom, on-site, just-in-time support, web sessions, and conference calls).

JOB DESCRIPTION Job SummaryLeads and supervises team supporting long-term care eligibility, screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties • Hires, trains, develops and supervises eligibility screeners; responsible for hiring and training new eligibility screeners, check-ins with team members, feedback and coaching, and ongoing compliance and quality of eligibility screener work. • Assists in problem-solving and decision-making related to screens, member related issues, adverse eligibility findings, timing of screens, coordination of screens with moves and discharges, and other screening issues that arise. • Attends meetings and represents as subject matter expert and consultant to key stakeholders in regards to the long-term care functional screen (LTCFS) program, and attends and facilitate fair hearings related to functional ineligibility. • Completes the adult LTCFS as required and outlined in applicable regulatory guidelines; this includes completing collateral contacts to verify screen findings with internal and external stakeholders, and verifying diagnosis information with physicians and/or the Social Security Administration (SSA). • Complies with documentation and LTCFS program regulations, guidelines and meets screening quota. • Participates in and assists with screener meetings, quizzes and testing. • Collaborates on development, process improvement and ongoing quality management of services of related LTCFS materials/products. • Provides data reports related to the LTCFS as requested. • Maintains long-term functional screening LTCFS certification by completing and passing continuing skills testing (CST). • Local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 5 years of experience in health care, and at least 3 years experience managed long-term care and/or human services serving one of the target groups (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience., or equivalent combination of relevant education and experience. • Current long-term functional screening (LTCFS) certification. • Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted. • Demonstrated understanding of electronic medical records and Health Insurance Portability and Accountability Act (HIPAA). • Strong organizational and time-management skills. • Ability to write routine reports, correspondence, and speak effectively with internal and external stakeholders. • Ability to regularly make decisions related to how a project or operation will be conducted. • Ability to read, analyze, and interpret business manuals, technical procedures, and government regulations. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Provides entry level support for claims activities including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the Centers for Medicare and Medicaid Services (CMS). Essential Job Duties • Enters denials and requests for appeals into information system and prepares documentation for further review. • Researches claims issues utilizing systems and other available resources. • Assures timeliness and appropriateness of appeals according to state, federal and Molina guidelines. • Requests and obtains medical records, notes, and/or detailed bills as appropriate to assist with research. • Determines appropriate language for letters and prepares responses to member appeals and grievances. • Elevates appropriate appeals to the next level for review. • Generates and mails denial letters. • Provides support for interdepartmental issues to help coordinate problem-solving in an efficient and timely manner. • Creates and/or maintains appeals and grievances related statistics and reporting. • Collaborates with provider and member services to resolve balance bill issues and other member/provider complaints. Required Qualifications • At least 1 year of experience in claims, and/or 1 year of customer/provider service experience in a health care setting, or equivalent combination of relevant education and experience. • Customer service experience. • Organizational and time management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. • Effective verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Customer/provider experience in a managed care organization (Medicaid, Medicare, Marketplace and/or other government-sponsored program), or medical office/hospital setting experience. • Completion of a health care related vocational program (i.e., certified coder, billing, or medical assistant). To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

SCPMG is a physician-led partnership organization with a patient-centered and evidence-based approach to high quality medicine, is actively seeking both Outpatient Internal Medicine Physicians or Outpatient Family Medicine Physicians to join our clinics. Apply below for consideration for either one of these roles. Salary Range: $375,275.00 to $419,123.00 Potential Premium Earnings: $25,704.00 Highlights: • Flexible scheduling and work-life balance • 1/2 day paid education time weekly • No overnight call, and vacation coverage includes in-box and lab results • A fulfilling practice free from the hassles of running an office, developing a patient base, prior authorizations, and insurance billing Requirements: • Board Certified or Board Eligible in Internal Medicine or Family Medicine Overview: Competitive Compensation and Benefit Package The comprehensive benefits and longevity-based compensation package offered by Southern California Permanente Medical Group (SCPMG) enables physicians to focus on what they do best - provide their patients with exceptional care. • Medical/dental/vision coverage • Supplemental medical coverage • Special dependent coverage • Vacation/holiday/sick/education time and leave (prorated to work schedule) • Retirement and savings plans • Relocation package • Professional liability coverage • Public Service Loan Forgiveness (PSLF) eligible Partnership of SCPMG • Transition to a Partner/Owner of SCPMG • Eligible after three consecutive years of full-time employment (six consecutive years of part-time employment) • Increased benefits (e.g., compensation, retirement, life insurance) • Voting rights on organizational decisions About the area The Antelope Valley is northeast of Los Angeles, at the western tip of the Mojave Desert between the Tehachapi, Sierra Pelona, and San Gabriel Mountains. The Antelope Valley offers good schools, relatively affordable housing, and easy access to nature - without the Los Angeles traffic. Our Lancaster and Palmdale facilities are an easy commute from the Santa Clarita Valley or other parts of Los Angeles. Working here Antelope Valley's physicians flourish within a close-knit, family culture that encourages individual leadership and creative problem-solving. Our physicians-many with young families-enjoy flexible scheduling arrangements and a variety of social activities and community involvement opportunities that fit their lifestyles. We place a high priority on creating a fulfilling and rewarding work-life balance, balancing autonomy and independence with the stability of the Permanente system. Physicians are encouraged to develop a career path that works for their individual goals and interests, while meeting the needs of a welcoming and grateful patient population. Equal Employment Opportunity External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

2026 Summer Intern Internship Projects: Update of renewal and prospect pricing factors, large group benefit pricing support, strategic underwriting support. Target Majors: Math & Statistics Target Skillset: Works in a team, strong communication skills, programming skills, proficient in Excel, Word, Access, PowerPoint. We are looking for an individual interested in pursuing the Actuarial profession. We prefer candidates with 1 or more Actuarial exams passed. While not limited to, we are looking for students with strong quantitative skills and strong oral/written skills. We are interested in a candidate who is enthusiastic, open-minded and willing to work in a fast-paced environment. Quantitative focused, good communication. Job Summary: Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply. Essential Responsibilities: * Contributing to a designated project or initiative to meet a KP business objective. * Report development and analytics. * Project management - planning, execution, and measurement. * Learning new applications needed to complete assignments or support the execution of business objectives. * Job shadowing in other functional areas. * Performing additional duties as required.

No information available at this time. Essential Responsibilities: * Operates an Ophthalmic fundus camera (e.g., Zeiss Fundus Flash III) to photograph portions of the eye, such as anterior segment, the ocular adnexa and the ocular fundus. * Explain test procedures and purpose. * Monitor and evaluate test readings during procedures. * Perform fluorescing angiography and ultrasound diagnostic procedures. * Prepare exam results for interpretation by physician. * Consult with physician concerning test results and alert physicians to positive test results or test abnormalities. * Fill request for equipment and supplies. * Assume other activities and responsibilities from time to time as directed.

Under the Supervision and Control of a Physician Pathologists, assists in the performance of anatomic pathology practice by: Preparation and examination of surgical pathology specimens. Performance of postmortem dissection with written description and preparation of tissue sections. Performance of other procedures related to Pathologists duties. Performance of other technical, supervisory and/or functional direction duties within the scope of practice as directed by the pathologists of Chief Pathologist. Essential Responsibilities: * Perform postmortem examinations and descriptions. * Process surgical Pathology specimens including dissection, description and embedding for Pathologists diagnosis. * Preparation of fine needle aspiration specimens. * Preparation of frozen sections for pathologists interpretation. * Quality control and management of equipment and supplies in the surgical Pathology laboratory and autopsy suite. * Quality improvement activities and projects for the Pathology Department. * Uphold standards of practice, policies and procedures as contained in the Departments Policy and Procedure Manuals in the surgical pathology and Autopsy service. * Continued education and skills assessment concurrent with established and new practices and techniques as applicable in surgical and autopsy pathology.

Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have access to medically necessary prescription drugs. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care. Essential Job Duties • Hires, trains, develops, and supervises a team of pharmacy service representatives supporting processes involved with Medicare Stars and Pharmacy quality operations. • Ensures that average phone call handle time, average speed to answer, and average hold time are compliant with Centers for Medicare and Medicaid Services (CMS) regulations. • Ensures that adequate staffing coverage is present at all times of operation. • Assists pharmacy leadership with monitoring and oversight of Molina's contracted Pharmacy Benefit Manager (PBM) for pharmacy contractually delegated functions. • Responsible for key performance indicators (KPI) reporting to department leadership on a monthly basis. • Participates, researches, and validates materials for both internal and external program audits. • Acts as liaison to internal and external customers to ensure prompt resolution of identified issues. • Assists pharmacy leadership in the collection and tabulation of data for reporting purposes and maintains files of confidential information submitted for review. • Assures that activities and processes are compliant with CMS, National Committee of Quality Assurance (NCQA) guidelines, and Molina policies and procedures. • Participates in the daily workload of the department, performing Representative duties as needed. • Facilitates interviews with pharmacy service representative job applicants, and provides hiring recommendations to leadership. • Provides coaching for pharmacy representatives, and helps identify and provide for training needs in collaboration with pharmacy leadership. • Communicates effectively with practitioners and pharmacists. • Collaborates with and keeps pharmacy leadership apprised of operational issues, including staffing resources, program and system needs. • Assists with development of and maintenance of pharmacy policies and procedures • Participates in the development of programs designed to enhance preferential or required targeted drugs or supplies. Required Qualifications • At least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and experience. • Knowledge of prescription drug products, dosage forms and usage. • Experience designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. • Working knowledge of medical/pharmacy terminology • Excellent verbal and written communication skills. • Microsoft Office suite, and applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. • Certified Pharmacy Technician (CPhT) and/or state pharmacy technician license (state specific if state required). If licensed, license must be active and unrestricted in state of practice. • Call center experience. • Managed care experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Job Summary: In addition to the responsibilities listed below, this position is also responsible for providing classroom, web-based, and one-on-one training to clinical and or technical staff; leveraging comprehensive knowledge of products, clinical, and operational workflows; reviewing the incorporation of application enhancements into each curriculum trained; training on products, process and system updates and optimization for multiple applications in support of organizational strategic initiatives to clinical end users; providing end user support during system go-lives, annual application upgrades and recommending system proficiency and address standard and non-standard end users system issues; reviewing and monitoring analysis of client business processes and functional application requirements; documenting the validation processes for the development and maintenance of the training environment; providing problem resolution of information systems related issues and escalates moderately complex concerns from end users/clinical/training personnel; and evaluating existing application products for feasibility in meeting client requirements and develops recommendations.Essential Responsibilities: Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. Supports the review of training programs by\: measuring the accuracy, comprehension, and effectiveness of training sessions with minimal guidance; providing correct answers and instruction as needed, monitoring training test scores; using survey and status reporting tools, as needed, to capture training metrics to determine the effectiveness and impact using a variety of measurement methods (e.g., evaluation and testing) and troubleshooting standard and non-standard issues, with minimal guidance; and administering and interpreting diagnostic/needs assessments of clinicians and staff to determine learning success. Verifies certain standards are implemented and met by\: ensuring processes are in compliance with all legal, regulatory, and accreditation requirements; ensuring that the information provided is accurate, consistent, and delivered within prescribed protocols; and implementing policies and procedures, operations, and automated systems providing information to staff and providers. Participates in the creation of training content by\: developing training materials (e.g., handouts, review activities, and visual aids) and implementing standard and non-standard training programs; and supporting the creation of new projects by participating in writing business cases/proposals to address training needs. Participates in continuous improvement by\: monitoring standard and non-standard feedback to identify procedural deficiencies and helping trainers provide refresher training; applying comprehensive knowledge of industry practices, standards, and benchmarks to refine processes across teams; and acting as an advocate to ensure continuous learning within their team and identify improvements in training. Creates meaningful relationships with stakeholders by\: establishing effective working relationships with internal peers and external stakeholders; and building rapport with internal customers to ensure training needs are met. Trains all internal and external stakeholders by\: leveraging comprehensive foundational knowledge to deliver training by creating a healthy learning environment using adult learning theory, troubleshooting training across various media, leveraging current industry practices, and regulatory requirements, and supporting business operations; and providing training to end users and escalating concerns, leveraging various forms of media (e.g., in-person, classroom, on-site, just-in-time support, web sessions, and conference calls). Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled that is next to Submit. Minimum Qualifications: Bachelors Degree in Instructional Design, Instructional Technology, Communication, Education, or related field AND minimum one (1) year of experience in designing and delivering training and curriculum development with a focus on instructor led training, or a directly related field, OR Minimum four (4) years of experience in designing and delivering training and curriculum development with a focus on instructor led training or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs)\: Internal Communications; Storytelling; Written Communication; Content Development; Knowledge Management; Learning Measurement; Conflict Resolution; Computer Literacy; Microsoft Office; Adult Learning Theory; Presentation Skills; Employee Training; Business Relationship Management; Consulting; Relationship Building; Coordination; Research and Development (R&D); Curriculum Development

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Salary range in other locations will be lower. Overview: The new National Health Plan Enablement & Integration team's objective is to deliver immediate outcomes for the organization, while laying the groundwork necessary for Kaiser Permanente's long-term, sustainable performance. This team will drive enterprise health plan process improvement and the implementation of business methodologies and best practices, with the outcome of operational effectiveness and high-reliability systems. Collaboration with KP's markets and health plan teams is central to the approach towards modernization of health plan capabilities. The Managerial Consultant V will support strategy and cross-functional, multi-year operation plan, performance management, and operational model & process standardization. Job Summary: Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams. * Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. * Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences. * Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. * Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors and leadership as appropriate. * Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. * Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; leveraging stakeholder partnerships to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and leading the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes. * Manages complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events by leading the development of mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Designs, leads, and serves as an expert for change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Leads the assessment of strategic performance metrics to support business initiatives by building partnerships with data analytic teams to ensure the translation of business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. * Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, training seminars, and/or speaking events as appropriate; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Job Summary: Assesses, designs, implements, presents, and evaluates health education programs and services. Essential Responsibilities: * Conducts needs assessments, establishes priorities, designs, implements, and evaluates basic health education programs, protocols, and standards * Coordinates a wide range of health education services, including establishing effective referral and publicity systems, monitoring quality and documentation, providing scheduling and logistical support, and facilitating use of community services to promote the delivery of cost effective health education services. * Provides direct group or one-on-one health education services to members and the public. * Reviews, develops, and recommends high quality, culturally appropriate written and audio visual health education materials. * Consults with physicians and staff regarding related health education services. * Coordinates health information projects such as program catalogs, newsletter, informational displays and community health events. * Specializes in a specific area of health education (e.g. HIV nutrition, chronic disease, health promotion) as required. * Prepares reports, grants, proposals, and documentation as assigned. * Participates in establishing department strategic goals and priorities. * Other duties as assigned.

As part of the Strategic Transformation & Process Optimization team, you will drive strategic changes and optimization to enhance efficiency, effectiveness and performance outcomes for our Revenue Cycle operational teams. We are part of the larger Enterprise Operations Support team, partnering with and providing support for end-to-end revenue cycle processes. As the Coding & HIM Ops Process Director, you will be responsible for HB coding, PB coding, HIM Ops and CDI process management, driving standardization, best practice and process excellence across the enterprise. Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Directs the development and implementation of complex business initiatives, systems, and/or processes to a desired future state. Drives the development of business strategy and ensures alignment and prioritization of long-term organizational objectives and business initiatives. Oversees the management of complex projects or project components, directs large and complex change management plans, and directs team members in performing complex data analyses to drive business initiatives. Oversees vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact. * Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and / or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives. * Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders and business owners to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; partnering with lead stakeholders to develop goals and set the prioritization of deliverables; driving business processes (e.g. project change management, communication) and setting the direction necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while preserving an independent perspective; and making formal presentations and providing reports to executive level audiences. * Directs the development of requirements for complex or specialized business, process, or system solutions spanning multiple business domain(s) by leveraging partnerships with key stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. * Directs the development and implementation of complex business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact current and future business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and processes across regions or domains to ensure growth; and directing the identification and validation of value gaps and opportunities for process enhancements or efficiencies. * Drives the development of business strategy and ensures alignment and prioritization of long-term organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; reviewing and refining strategic plans and performance metrics as appropriate; and overseeing a portfolio of diverse and complex initiatives to ensure delivery of measurable results and alignment with strategic objectives. * Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Oversees the management of complex projects or project components by identifying and coordinating stakeholder contacts; assembling team based on project needs and team member strengths; monitoring the progress of developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; managing project financials and deliverables; proactively monitoring and identifying project or business initiative risks, issues, and trigger events which may impact long-term organizational business objectives; developing mitigation plans and strategies; and resolving risks or issues as appropriate. * Directs large and complex change management plans associated with business initiatives by leveraging and developing stakeholder relationships o obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives to set long-term business objectives; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Directs team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; and identifying and alleviating risks through data-driven analysis. * Oversees vendor management as required by setting the standards for vendor performance levels; ensuring service level agreements are met; overseeing the management of vendor invoices; and partnering with rement and/ or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Performs various maintenance task and repairs most equipment and machinery utilized in the Medical Center. Operates machines vital to performing of maintenance and repair. Operates, maintains, modifies and repairs a variety of air conditioning and refrigeration equipment. Essential Responsibilities: * Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. * Performs various maintenance tasks such as replacing filters, lubricating bearings, repairing cabinets. * Performs electrical repairs such as bed lamps, non-complex electrical devices, changing balsas, repairing electrical line cords, fixing light switches, isolating electrical problems and replacing fuses. * Conducts electrical safety test on equipment, electrical plugs and outlets. * Unclogs pipes and plumbing fixtures and related equipment as necessary. * Performs routine repairs on such equipment as stethoscopes, otoscopes, ophthalmoscopes, vacuum units, cart washers, autoclaves, oxygen outlets, air outlets, suction pumps, hospital beds, sinks, toilets and other associated hospital plant equipment. * Completes work assignments to include routine installations of plant equipment, hanging of signs and pictures, adjusting and maintaining time clocks. * Determines type and extent of equipment malfunction, adjusting, disassembling, repairing or replacing of parts and components; reassembles and tests equipment for safe and proper operations by reading blueprints, diagrams and repair manuals. * Performs preventative maintenance to include cleaning, oiling, painting, calibration and other related services to extend the life cycle of equipment, or to maintain a clean, safe, hygienic environmental work area. * Through on-the-job train assists skilled maintenance persons in trade tasks in which employee is not certified. * Repairs and maintains air conditioning and refrigeration equipment to include related electrical circuit analysis. * Troubleshoots and repairs related equipment to include but not limited to thermostats, ice machines, air dampers and other associated equipment. * Repairs complex electrical devices and components requiring the use of schematic and wiring diagrams. * Performs circuit analysis to localize, isolate and identify defective electrical components using precision test equipment to include volt, ohm meters and oscilloscopes to repair circuit boards and transistorized components, replacing defective components, restoring equipment to operation state and performing calibration and electrical safety tests. * Repairs or modifies equipment or plant structures by welding using both electrical or oxygen-acetylene equipment, cuts, brazes and solders all types of metal materials. * Performs locksmithing tasks to include cutting keys, fitting and installing locks and maintains a key control system. * Performs other related duties as required to include driving trucks or vans to outlying clinics or remote areas to facilitate or expedite maintenance requirements. * Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy or providing extraordinary customer relations and quality service. * Assumes other activities and responsibilities from time to time as directed.

Overview: The Change Management Consultant serves as a strategic catalyst for transformation within Marketing, shaping and executing a holistic, multi-channel change management and engagement strategy that accelerates adoption, fosters resilience, and strengthens organizational culture. This role orchestrates experiences that inspire alignment, empower employees, and embed change as a driver of growth. By leveraging data-driven insights and innovative engagement approaches, the consultant ensures that every initiative is not only implemented but embraced, creating a seamless transition from current state to future vision. Through compelling narratives, transparent communication, and targeted interventions, this role transforms disruption into opportunity, enabling teams to thrive in dynamic environments and positioning Marketing as a model for agility and collaboration Job Summary: Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: * Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams. * Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. * Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences. * Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. * Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors and leadership as appropriate. * Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. * Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; leveraging stakeholder partnerships to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and leading the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes. * Manages complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events by leading the development of mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. * Designs, leads, and serves as an expert for change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. * Leads the assessment of strategic performance metrics to support business initiatives by building partnerships with data analytic teams to ensure the translation of business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. * Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, training seminars, and/or speaking events as appropriate; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. * Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. * Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Minimum Qualifications: Bachelors degree from an accredited college or university and Minimum five (5) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs)\: Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled that is next to Submit. Overview: This is a non-clinical position. Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers' willingness to sell KP and drives growth and retention for KP.Job Summary: Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences. Develops requirements for complex business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. Manages complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. Participates in and may lead change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. Performs data analyses to support business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Under direct supervision of a Registered Physical Therapist, the Physical Therapy Aide assists in implementing pre-determined portions of a Physical Therapy treatment plan/program such as - but not limited to - the preparation and application of prescribed therapeutic modalities and procedures related to activities of daily living. As instructed, the PT Aide will also perform a variety of non-clinical services to assist in the daily operation of the rehabilitation department. Physical Therapy Aides do not assist in evaluating/assessing a patients physical capacities/functioning nor do they plan or initiate treatment. Essential Responsibilities: + Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws. + Transports patients to required locations observing established procedures and safety precautions. + Performs clerical functions such as posting treatment given, completing CPRs, filing progress sheets, maintaining statistics, ordering supplies, making copies of files/exercise programs etc. + Observes all regional, medical center and department polices and procedures: a. Adhere to all department standards of attendance and dress. b. Maintain privacy and confidentiality of medical information. c. Observe universal precautions and all infection control safety policies. + Maintains standards of professional behavior established to enhance quality of service: a. Use appropriate titles and greetings for patients, families, physicians, and staff. b. Treat all patients in accordance with Patient Bill of Rights. + Communicates clearly, effectively and appropriately at all times: a. Written communication must meet established standards. + Maintains a courteous professional relationship with patients, families, other members of the department, and health care team. + Maintains equipment, supplies, and work area in accordance with departmental guidelines: a. Follows all department guidelines related to equipment safety and maintenance. b. Assists in maintaining clean and safe work areas. + In accordance with established protocols, policies and procedures: Demonstrates competence in providing patient care tasks as instructed and delegated by a licensed physical therapist. a. Implements portions of treatment plans. b. Reports unusual signs, symptoms, or responses to treatments to the Physical Therapist. c. Observes rules of safety and body mechanics when assisting patients in transfer and/or ambulation. d. Positions the patient properly and use the appropriate draping techniques assuring the patient privacy. e. Within established protocols, respond to patients questions and refers other questions to Physical Therapist and/or M.D. + Utilizes skills in performance of Physical Therapy modalities and procedures including: a. Use of assistive devices/adaptive equipment b. Use of physical therapy modalities. c. Administration of passive, active, resistive or range of motion exercises which are part of an established exercise/therapy program. d. Activities of daily living. e. Wound care and dressing techniques. + Utilizes and applies an understanding of the cognitive, physical, emotional, and chronological maturation process in delivery of services to patients of the age group served - pediatric, adolescent, adult, geriatric. + Based on structures/established guidelines, protocols and standards: may documents clinical activities and patient response to treatment/modalities. Basic Qualifications: Experience + N/A Education + High School Graduate or GED License, Certification, Registration + Basic Life Support Additional Requirements: + Completion of annual skills competency assessment. + Ability to demonstrate competence in basic safety and infection control procedures i.e. proper body mechanics, universal precautions. + Completion of Pre-employment and annual physicals. Preferred Qualifications: + Prior experience working in a physical therapy department. Prior experience working as a Nursing Aide, Rehabilitation Therapy Aide or Physical therapy Aide in a acute medical center or out-patient rehabilitation center. Notes: + This is a variable position, start times may vary within the specific shift. COMPANY: KAISER TITLE: Physical Therapy Aide II, Full Time Irvine LOCATION: Irvine, California REQNUMBER: 1399029 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.