Senior Manager Consulting, Legal Operations
Kaiser Permanente job in Oakland, CA
*Candidates must reside on the west coast*
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences.
Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate.
Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.
Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis.
Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate.
Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
Minimum five (5) years experience in a leadership role with or without direct reports.
Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis
Preferred Qualifications:
Four (4) years of experience consulting in a large multi-hospital system.
Four (4) years of experience working with outpatient/ambulatory service line optimization.
Primary Location: California,Oakland,Ordway
Worker location must align with Kaiser Permanente's Authorized States policy.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Radiology (Per Diem)
Kaiser Permanente-The Permanente Medical Group, Inc.-Northern California job in Santa Rosa, CA
TPMG is seeking a BE/BC Radiologist (Per Diem) to join our team in Santa Rosa, CA.
Northern California's sophisticated yet laid-back ambiance offers urban and suburban lifestyles, enhanced by the presence of world-class art museums, renowned eateries, home of world championship sports teams, and a large spectrum of entertainment and recreational options.
The Permanente Medical Group, Inc. is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California and an 80-year tradition of providing quality medical care.
Requirements:
Board Certification or Eligibility
Must be eligible to obtain a CA medical license or be currently licensed to practice within CA
A FEW REASONS TO CONSIDER A PRACTICE WITH TPMG:
Work-life balance focused practice, including flexible schedules and unmatched practice support.
We can focus on providing excellent patient care without managing overhead and billing. No RVUs!
We are committed to cultivating and preserving an inclusive environment for all physicians and employees. We are an equal opportunity employer and VEVRAA Federal Contractor.
Multi-specialty collaboration with a mission-driven integrated health care delivery model.
An outstanding electronic medical record system that allows flexibility in patient management.
We have a very rich and comprehensive Physician Health & Wellness Program.
We are Physician-led and develop our own leaders.
Professional development opportunities in teaching, research, mentorship, physician leadership, and community service.
Radiology Per Diem Range is $325 to $425 per hour. Based on Base or Premium Rates
To be considered for our Radiology opportunity, kindly respond with your CV or contact our Physician Recruiter, Bo Chau at ************** / call ************** with any questions.
For more information about Radiology and subspecialty opportunities, visit TPMG Physician Careers at: ******************************************
We are an equal opportunity employer and VEVRAA Federal Contractor.
Pediatrics Nephrologist
Kaiser Permanente-The Permanente Medical Group, Inc.-Northern California job in Oakland, CA
TPMG is seeking a full-time BE/BC Pediatrics Nephrologist to join our team in Oakland, CA. The Permanente Medical Group, Inc. (TPMG - Kaiser Permanente Northern California) is one of the largest multispecialty medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California, and an 80-year tradition of providing quality medical care. We partner exclusively with Kaiser Permanente Health Plan (KPHP) to provide comprehensive care to a diverse population of 4 million members in a fully integrated health care setting.
We are currently seeking a 3rd BE/BC Pediatric Nephrologist to join our pediatric specialty department in Oakland, California. The position is full-time, and the physician will be joining a team of 2 pediatric nephrologists locally at Kaiser Oakland and 2 additional pediatric nephrologists regionally as well as other pediatric subspecialists, case managers, social workers, dieticians, child life specialist, and support staff. Responsibilities for the position will include providing clinical care in both the outpatient and inpatient settings for the pediatric members of Kaiser Permanente Health Plan, and supporting and collaborating with pediatricians, adult and family medicine physicians, other pediatric subspecialists, Urgent Care and Emergency Department Physicians, Pediatric Hospitalists, Pediatric Intensivists, and Neonatologists to provide care for the pediatric members. In addition, the physician will help expand our inpatient hemodialysis and peritoneal dialysis program and help build a CRRT program in collaboration with our PICU team. There are also many opportunities to teach and support medical students rotating through Kaiser Oakland and pediatric residents in our Pediatric Residency Training Program at Kaiser Oakland.
Requirements:
Board Certification or Eligibility
Must be eligible to obtain a CA medical license or be currently licensed to practice within CA
A FEW REASONS TO CONSIDER A PRACTICE WITH TPMG:
Work-life balance focused practice, including flexible schedules and unmatched practice support.
We can focus on providing excellent patient care without managing overhead and billing. No RVUs!
We demonstrate our commitment to a culture of equity and inclusion by hiring physicians who reflect the people we serve.
Multi-specialty collaboration with a mission-driven integrated health care delivery model.
An outstanding electronic medical record system that allows flexibility in patient management.
We have a very rich and comprehensive Physician Health & Wellness Program.
We are Physician-led and develop our own leaders.
Professional development opportunities in teaching, research, mentorship, physician leadership, and community service
EXTRAORDINARY BENEFITS:
Competitive compensation and benefits package, including comprehensive vision, medical, and dental
Interest Free Home Loan Program up to $250,000 (approval required)
Relocation Assistance up to $10,000 (approval required)
PSLF Eligible Employer
Malpractice and Tail Insurance
Life Insurance
Optional Long-Term Care Insurance
Paid holidays, sick leave, and education leave
Shareholder track
Three retirement plans, including a pension plan and 401(k)
Oakland possesses the unique mix of vibrant urban lifestyle with quick access to nature. Foodies will love the Michelin-star restaurants, explosion of craft breweries, quick access to Napa wineries and Tahoe skiing. Night life boasts a vibrant music and club scene, and outdoors enthusiasts in the residency regularly take advantage of over 100 miles of East Bay trails for hiking, biking, and ultra-running just a couple of miles from the medical center.
For more information and to apply, please visit: ******************************************
We are an equal opportunity employer | VEVRAA Federal Contractor
Child Life Specialist
San Francisco, CA job
We are so glad you are interested in joining Sutter Health! Organization: CPMC-California Pacific Med Center Van Ness Assists Pediatric, Pediatric Intensive Care Unit and Neonatal Intensive Care Unit (NICU) patients and families to cope with hospitalization and illness through planning and implementation of evidence-based therapeutic, recreational, and diversion interventions based on their emotional and development needs. Plans and implements programs and services to meet the needs identified for assigned clinical populations and the child life department. Promotes and practices the delivery of high-quality family-centered care and services for patients and families.
Job Description:
EDUCATION:
Bachelor's: Bachelor's: Child Life, Child Development, Psychology, or another area with all necessary coursework for Clinical Child Life Certification completed
Other: Successful completion of Child Life Internship that meets the Association of Child Life Professionals (ACLP) requirement of Clinical Child Life Certification
CERTIFICATION & LICENSURE:
CCLS-Certified Child Life Specialist within 1 year
BLS-Basic Life Support Healthcare Provider
TYPICAL EXPERIENCE:
5 years recent relevant experience.
SKILLS AND KNOWLEDGE:
Working knowledge of child growth and development, family dynamics, therapeutic play, developmental assessment, the learning process, group process and behavior management, the reactions of children and their families to illness and healthcare encounters, interventions to support coping, collaboration with other healthcare professionals, basic medical terminology and children's illnesses.
Ability to implement therapeutic play activities for individual children and groups, apply knowledge of child growth and development and assess children's behaviors and needs.
Ability to utilize and teach coping strategies as well as to utilize appropriate supervisory skills with volunteers, students and interns. Able to prioritize multiple demands independently, and in a self directed manner, in an ever changing environment.
Must have interpersonal communication skills along with the ability to direct the day to day activities of patients, their families, students, volunteers and interns.
Demonstrated ability to effectively communicate with children of all ages, families and hospital staff, both verbally and in writing.
Interpersonal and organizational skills and ability to independently handle crisis and emergent situations.
Job Shift:
Day/Evening
Schedule:
Full Time
Days of the Week:
Variable
Weekend Requirements:
Saturday, Sunday
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
32
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $47.67 to $71.51 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Physician, Anesthesiology (Antioch, CA)
Antioch, CA job
Opportunity Information
Anesthesiologist - Sutter Delta Medical Center (Antioch, CA)
Sutter East Bay Medical Group (SEBMG)
Sutter East Bay Medical Group (SEBMG) is seeking a Board Eligible or Board Certified Anesthesiologist to join our collaborative and growing Anesthesia Division at Sutter Delta Medical Center in Antioch, California.
This opportunity is ideal for a mid-career physician seeking a balanced and rewarding practice environment within a smaller, community-based hospital. The position offers a supportive, collegial team, a predictable schedule, excellent benefits, and a two-year shareholder track with opportunities for future leadership within SEBMG.
Position Highlights
Diverse case mix: General Surgery, Orthopedics, GI, Urology, Podiatry, GYN, Robotics, occasional Thoracic and ENT.
No Trauma, Neuro, Vascular, Pediatrics, or OB cases
No in-hospital call requirements
Stable and collegial department with strong surgical and nursing support
Located in Antioch, offering convenient access to the East Bay and surrounding communities
Diverse case mix: General Surgery, Orthopedics, GI, Urology, Podiatry, GYN, Robotics, occasional Thoracic and ENT.
Qualifications
MD or DO with an active California Medical License (or in process)
Board Certified or Board Eligible in Anesthesiology
Excellent communication and interpersonal skills
Join Us and Enjoy
Competitive compensation package
Health, life, vision, dental, and disability insurance
401(k) Profit Sharing Pension Plan with employer-funded Safe Harbor contribution
CME, dues, and subscriptions stipend
Professional liability insurance (including tail coverage)
Reimbursement for required licenses and hospital credentialing fees
Relocation assistance available
Two-year shareholder track with pathway to leadership roles
Organization Details
Sutter East Bay Medical Group
We are an industry leading, rapidly growing multi-specialty medical group made up of over 500 clinicians, including physicians, nurse practitioners and physician assistants practicing in 25+ specialties throughout Alameda and Contra Costa Counties. Our medical group is recognized for its excellence in compassionate, patient-centered care having received multiple awards for our quality, innovation and leadership.
Sutter East Bay Medical Group is affiliated with the Sutter East Bay Medical Foundation, a not-for-profit health care organization, providing operational and administrative support to our medical group, including the latest technology thereby allowing physicians to focus on delivering exceptional patient care
Senior Managing Diagnostic Physicist
Kaiser Permanente job in Berkeley, CA
Job Summary: Manages and conducts quality control and regulatory compliance programs for diagnostic and radiologic imaging. Leads medical physics program management by reporting on the performance of imaging equipment, reviewing and evaluating reports and signing off of uncertified physicists, and providing feedback. Ensures safety and quality assurance by helping team members develop partnerships with physicians, sites, and other stakeholders on matters related to ionizing radiation and magnetic resonance imaging (MRI) safety. Ensures compliance by ensuring adherence to guidelines from appropriate regulatory agencies at the federal, state, and county level among team members. Manages training and education activities. Essential Responsibilities:
Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
Ensures compliance by\: ensuring adherence to and overseeing the implementation of established policies and procedures; ensuring adherence to guidelines from appropriate regulatory agencies at the federal, state, and county level among team members; and overseeing the production of data and images necessary to meet the requirements of accreditation bodies.
Manages and conducts quality control and regulatory compliance programs for diagnostic and radiologic imaging by\: overseeing the teams delivery of medical physics services to ensure the provision of high-quality diagnostic imaging; and performing and reviewing the results of imaging surveys, reports, and audits, and ensuring compliance with regulatory shielding design requirements.
Leads medical physics program management by\: managing a program for personnel exposure monitoring to ensure that ionizing radiation exposure to physicians and staff are maintained at levels as low as reasonably achievable (ALARA); managing an effective program of medical radiation physics instruction to prepare diagnostic physics residents to pass the American Board of Radiology (ABR) certification exam; updating team and participating in regional, divisional, and national committees and task forces on industry trends that will impact product selection and technology initiatives for new diagnostic imaging technologies; and reporting the performance of imaging equipment, reviewing, evaluating reports, and signing off on uncertified physicists, and providing feedback.
Ensures safety and quality assurance by\: helping team members develop partnerships with physicians, sites, and other stakeholders on matters related to ionizing radiation and magnetic resonance imaging (MRI) safety; ensuring adherence by team to policies, practices, and procedures related to the safe and compliant use of ionizing radiation and radioactive materials to assure a safe environment for patients, employees, physicians, and visitors; managing the provision of on-site surveys of radiation safety compliance status, in-service radiation safety training to staff and physicians, and other radiation safety-related support as needed; managing nuclear medicine and radioactive material surveys, dissemination of reports, and provision of consulting services on ionizing radiation safety for applicable facilities and/or patients to meet the organizations and/or regulatory or professional standards; implementing and developing quality assurance, safety, and evaluation programs for applicable diagnostic imaging equipment that ensure high quality images and meet regulatory requirements; encouraging team members to serve on internal and external committees, including area radiation safety committee meetings; assisting sites with the management of quality assurance activities of radiologic and nuclear medicine technologists to ensure adherence to established quality assurance policies and procedures; and establishing and ensuring the maintenance of Computerized Tomography (CT) and fluoroscopic diagnostic reference levels for quality control purposes.
Manages training and education activities by\: managing the implementation and maintenance of ionizing radiation safety education; managing the training of resident/junior medical physicists and medical physics assistants; providing comprehensive instruction in medical radiation physics to diagnostic imaging technologists, radiology residents, and equipment service engineers; and support team members in maintaining up-to-date technical knowledge of new and developing diagnostic radiology and nuclear medicine technologies and regulatory issues.
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Minimum Qualifications:
Minimum three (3) years of experience in physics project or team leadership roles with or without direct reports.
Masters degree in Medical Physics or Health Physics, or related field from a recognized accreditation body AND minimum six (6) years of experience (including a maximum of two [2] years of residency) in medical physics applied to diagnostic imaging and radiation safety, or a directly related field.
Diagnostic Imaging Physics Certificate required at hire OR Diagnostic Medical Physics Certificate (ABR) required at hire
Nuclear Medical Physics Certificate (ABR) required at hire OR Medical Health Physics Certification required at hire OR Magnetic Resonance Safety Expert Certification required at hire OR Nuclear Medicine Physics and Instrumentation Certification required at hire OR Magnetic Resonance Imaging Physics Certification required at hire from American Board of Medical Physicis
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs)\: Health Care Compliance; Prioritization; Legal And Regulatory Requirements; Quality Assurance Process; Service Focus; Computer Literacy; Organizational Skills; Member Service; Medical Imaging Equipment; Radiology and Imaging Regulation Knowledge; Radiology and Imaging Practice Knowledge; Training; Change Management; Health Care Policy; Medical Terminology
Auto-ApplyManagerial Consultant V, Product Launch Services
Kaiser Permanente job in Oakland, CA
This is a great opportunity to join a high-impact team that supports the launch of new products within the National Product Design and Management (NPDM) organization. As part of the Product Deployment team, you will help ensure new and enhanced products move smoothly from design to launch by supporting planning, coordination, and day-to-day execution activities.
In this role, you will work under the guidance of the Senior Director, Product Deployment Leader, and collaborate with partners across NPDM, IT, and other business areas. You-ll assist with readiness tasks, help track and resolve deployment issues, and contribute to maintaining consistent processes across the product portfolio. We-re looking for someone who is curious, collaborative, and eager to learn. This team values hands-on problem solving, clear communication, and continuous improvement - and plays an important part in helping new products reach the market and deliver value to members, customers, and partners.
Job Summary:
Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
* Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
* Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
* Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences.
* Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
* Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors and leadership as appropriate.
* Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
* Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; leveraging stakeholder partnerships to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and leading the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes.
* Manages complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
* Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events by leading the development of mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
* Designs, leads, and serves as an expert for change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
* Leads the assessment of strategic performance metrics to support business initiatives by building partnerships with data analytic teams to ensure the translation of business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.
* Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, training seminars, and/or speaking events as appropriate; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
* Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.
* Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Communications Consultant III - Labor Management Partnership
Kaiser Permanente job in Oakland, CA
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This position supports strategic communications plans for the Labor Management Partnership. As part of the LMP Communications team within the national Communications function, this role engages business and labor partners to activate and manage communication workstreams and plans.
Job Summary:
In addition to the responsibilities listed below, this position is responsible for supporting the creation of social media campaigns, operating a social media publishing platform, deploying social campaigns, and collaborating across teams to monitor issues that arise via social media platforms.
Essential Responsibilities:
Pursues self-development and effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; listening and responding to, seeking, and addressing performance feedback; creating plans to capitalize on strengths and develop weaknesses; anticipating and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
Completes work assignments by applying up-to-date expertise in subject area to generate creative solutions; ensuring all procedures and policies are followed; leveraging an understanding of data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities; and escalating issues or risks as appropriate.
Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
Assists in the implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
Assists in the development of strategic communication plans that are aligned with the organizational strategy by working with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering data and information; obtaining input and resources to fulfill communication plan objectives; coordinating project schedules; identifying and leveraging appropriate audiences and channels; and providing support on a variety of organizational or change management initiatives.
Develops communications by writing, editing, and producing content for Labor Management Partnership communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client-specific and internal/external channels; and ensuring content is consistent with the Labor Management Partnership brand and editorial guidelines in terms of tone, manner, and messaging.
Minimum Qualifications:
Minimum one (1) year professional experience in the development of social media content and community management.
Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum three (3) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Auto-ApplyPathologists' Assistant
Kaiser Permanente job in San Leandro, CA
Provides anatomic pathology services under the control and supervision of a pathologist by assisting in the preparation and performance of human surgical specimen dissection and human postmortem examinations. Essential Responsibilities: * Obtains biological specimens for analysis; and, upon direction of the pathologist performs special procedures such as coronary artery perfusion studies, tumor triage, and faxitron (x-ray).
* Under the supervision of a pathologist, prepare human surgical specimens for gross description and dissection, including but not limited to: describes gross anatomic features, dissects surgical specimens and prepares tissue for histological examination. Assures appropriate specimen accessioning, obtains the clinical history and photographs all pertinent specimens and microscopic slides as directed by a pathologist(s). Obtains the patient medical chart and other pertinent data for review with the attending pathologist.
* Under the direction of a pathologist, performs postmortem examinations which may include: external examinations, in situ organ inspections, evisceration, dissection and dictation or recording of data such as organ weights, presence of body fluids and gross anatomic findings. Selects and prepares gross tissue section for frozen section analysis. Photographs body, organs, and other pertinent specimens. Gathers and organizes clinical information and data for completion of the autopsy report. Ascertains proper legal authorization for autopsy as directed by a pathologist(s).
* Notifies physician in charge, funeral home and all other authorities prior to beginning the dissections, coordinates special requests for specimen sampling (e.g., organ transplantation team, research, etc.) Releases the body to the correct mortuary following proper restoration and indicating any biohazards - such as contagious disease or radioactive implant that may be present.
* May perform duties relating to the administrative maintenance of surgical pathology protocols, reports/data including filing reports, protocols, photographic and microscopic slides and assures completion of coding.
* May supervise the work of laboratory techs and assistants. Confers with the pathologists to identify the special techniques and procedures that will be necessary (e.g., histochemical, immunoflurescense, toxicological, viral, or electron microscopic studies, cultures, smears, etc.) and notifies all personnel involved.
* Responsible for assuring proper maintenance of equipment, provides adequate supplies, and maintains cleanliness of the surgical pathology suite.
* Assists in the organization and coordination of anatomic pathology conferences.
* Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Secondary Function:
* Requires traveling when provide staff coverage about 10% of the time at Fremont Pathology Dept (39400 Paseo Padre Pkwy, Fremont, 94538)
Research Specialist II, Research Support
Kaiser Permanente job in Oakland, CA
Assists with research support by executing day-to-day operations of projects, providing support for research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by conducting data gathering activities, reviewing data for accuracy and checking for inconsistencies in data, and independently performing tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by using tools, systems, and forms for project tracking and documentation, documenting and maintaining files related to study progress, and escalating issues to project managers or investigators.
Essential Responsibilities:
+ Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
+ Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
+ Contributes to the execution of research studies by: conducting research surveys, focus groups, qualitative interviews, or other data gathering activities for straightforward projects or complex projects with guidance; assisting and/or leading the training of others on project support activities (e.g., data collection, administering informed consent, conducting procedures), under the guidance and supervision of more experienced team members; coding open-ended/qualitative responses and preparing data for analysis; reviewing data for accuracy and checking for inconsistencies in data; independently performing tasks related to the recruitment, enrollment, consenting, and follow-up with participants; and answering participant questions regarding basic studies, while serving as a resource to more junior personnel, and escalating issues as needed.
+ Contributes to the development of research materials and procedures by: assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.
+ Assists in the documentation and reporting of research study activities by: using tools, systems, and forms for project tracking and documentation; and documenting and maintaining files related to study progress while escalating issues to project managers or investigators.
+ Assists with research support operations by: executing day-to-day operations of projects; providing support for research studies including ordering supplies, scheduling/coordinating meetings, filing, and copying; performing literature reviews to support drafts of grant proposals; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; and following federal and local regulations, standard operating procedures, and IRB approved protocols and supporting compliance for handling research data.
Minimum Qualifications:
+ Bachelors degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field OR Minimum three (3) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Confidentiality; Health Care Compliance; Good Clinical Practices (GCP); Research & Evaluation Data Collection; Research Ethics; Stakeholder Management; Research & Evaluation Study Design
Preferred Qualifications:
+ N/A
COMPANY: KAISER
TITLE: Research Specialist II, Research Support
LOCATION: Oakland, California
REQNUMBER: 1389600
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Speech Clinic Fellowship Year Intern, Pediatrics
Kaiser Permanente job in Santa Rosa, CA
Under the direct supervision of a licensed therapist, provides evaluation and treatment for communication disorders. Essential Responsibilities: * Provides assessment and treatment of communication and swallowing disorders for both adult and pediatric populations. Administers diagnostic tests and implements appropriate treatments.
* Advises physicians and patients of test results.
* Trains for competency on performing videofluroscopic swallow studies.
* Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Senior Manager, Optical Laboratory - Manufacturing
Kaiser Permanente job in Richmond, CA
* Leads all aspects of our Northern California Optical Manufacturing Lab in Richmond, CA * Leads/manages a team of 110+ FTEs and 5 direct reports producing 450K eyeglass orders per year * Optimizes productivity while achieving quality eyeglasses and high member satisfaction
* Leads teams to achieve key metrics including Turnaround Time (TAT), quality, first pass yield, and other member satisfaction metrics
* Ensures compliance with safety rules, policies, procedures and KP-s Principles of Responsibility
* Identifies opportunities and creates action plans for improved efficiencies and productivity
* Supports employee engagement to fulfill our vision of service/quality excellence
* Must be capable to lead in Labor Management Partnership environment
* Leads 24-hour x 5 days per week manufacturing organization with 110+ FTEs to support eyeglass manufacturing of -10,000 orders per week for Kaiser Permanente Northern California members
Champions member service and satisfaction by defining standards for the provision of quality eyewear in a timely manner in accordance with established regional, departmental, and professional standards. Directs and controls long-term operations of the optical lab to ensure compliance with federal laws, regulatory requirements, safety policies and procedures, and quality standards. Develops and implements a comprehensive safety program, including monitoring and ensuring compliance with safety procedures and requirements, to create and maintain a safe work environment for all employees. Conducts budgeting and financial planning by driving the strategic direction of financial planning and budget management for the optical labs. Develops the strategic vision and direction for asset and inventory management, establishing comprehensive policies and procedures to ensure optimal accountability and adherence to industry standards. Leads strategies for developing, monitoring, and maintaining all optical lab equipment in proper working order. Creates a business case for, plans procurement of, and analyzes optical lab needs for up-to-date equipment. Ensures education and training by designing and presenting ongoing training programs in appropriate work methods for branch managers, opticians, contact lens fitters, and other staff in member service technician and product sales roles.
Essential Responsibilities:
* Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
* Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
* Manages assets and resources by: developing the strategic vision and direction for asset and inventory management, establishing comprehensive policies and procedures to ensure optimal accountability and adherence to industry standards; setting strategic vision for inventory control and purchasing, optimizing monitoring, replenishing, receiving, storing, distributing, processing returned goods, and accounting in the optical labs; leading strategies for developing, monitoring, and maintaining all optical lab equipment in proper working order; and creating a business case for, planning procurement of, and analyzing optical lab needs for up-to-date equipment.
* Conducts budgeting and financial planning by: driving the strategic direction of financial planning and budget management for the optical labs; designing and executing comprehensive budgeting strategies and identifying and recommending opportunities to minimize expenses, and consistently deliver high-quality service in the optical labs; ensuring responsibility for the operational and financial performance of performance of the optical lab in an assigned area; driving efficiencies and promoting financial stewardship for the organization; and establishing a cost-conscious culture.
* Ensures education and training by: designing and presenting ongoing training programs in appropriate work methods for branch managers, opticians, contact lens fitters, and other staff in member service technician and product sales roles; overseeing staff to ensure understanding of approved policies and procedures, lab management system, and all Occupational Safety and Health Administration (OSHA) requirements; and maintaining advanced contemporary knowledge of optical manufacturing techniques integrated with other disciplines.
* Ensures member service and production quality by: championing member satisfaction by defining standards for the provision of quality eyewear in a timely manner in accordance with established regional, departmental, and professional standards (e.g., Food & Drug Administration, American National Standards Institute, International Organization for Standardization); determining root causes for and ensuring member complaints, production and service issues, and inquires are investigated and resolved; developing, implementing, and monitoring solutions to mitigate or eliminate future instances of issues; designing measurement tools to capture quality, turnaround time, and satisfaction with optical products and services rendered, and utilizing the resulting feedback to improve member satisfaction; and leading and driving the enforcement of Optical Quality Standards, refining production procedures and promoting consistency in workmanship across all areas of the optical lab.
* Ensures safety and compliance by: directing and controlling long-term operations of the optical lab to ensure compliance with federal laws, regulatory requirements, safety policies and procedures, and quality standards (e.g., American National Standards Institute, Food and Drug lens regulations, Health Insurance Portability and Accountability Act, Optical Quality Standards, Occupational Safety and Health Administration requirements); developing and implementing a comprehensive safety program, including monitoring and ensuring compliance with safety procedures and requirements, to create and maintain a safe work environment for all employees; and developing and implementing a comprehensive inspection program, conducting regular inspections of work areas, and addressing identified risks and hazards.
Coding & HIM Operations Process Director
Kaiser Permanente job in Oakland, CA
As part of the Strategic Transformation & Process Optimization team, you will drive strategic changes and optimization to enhance efficiency, effectiveness and performance outcomes for our Revenue Cycle operational teams. We are part of the larger Enterprise Operations Support team, partnering with and providing support for end-to-end revenue cycle processes. As the Coding & HIM Ops Process Director, you will be responsible for HB coding, PB coding, HIM Ops and CDI process management, driving standardization, best practice and process excellence across the enterprise.
Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Directs the development and implementation of complex business initiatives, systems, and/or processes to a desired future state. Drives the development of business strategy and ensures alignment and prioritization of long-term organizational objectives and business initiatives. Oversees the management of complex projects or project components, directs large and complex change management plans, and directs team members in performing complex data analyses to drive business initiatives. Oversees vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
+ Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
+ Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and / or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
+ Oversees and directs team(s) of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders and business owners to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; partnering with lead stakeholders to develop goals and set the prioritization of deliverables; driving business processes (e.g. project change management, communication) and setting the direction necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while preserving an independent perspective; and making formal presentations and providing reports to executive level audiences.
+ Directs the development of requirements for complex or specialized business, process, or system solutions spanning multiple business domain(s) by leveraging partnerships with key stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
+ Directs the development and implementation of complex business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact current and future business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and processes across regions or domains to ensure growth; and directing the identification and validation of value gaps and opportunities for process enhancements or efficiencies.
+ Drives the development of business strategy and ensures alignment and prioritization of long-term organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; reviewing and refining strategic plans and performance metrics as appropriate; and overseeing a portfolio of diverse and complex initiatives to ensure delivery of measurable results and alignment with strategic objectives.
+ Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
+ Oversees the management of complex projects or project components by identifying and coordinating stakeholder contacts; assembling team based on project needs and team member strengths; monitoring the progress of developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; managing project financials and deliverables; proactively monitoring and identifying project or business initiative risks, issues, and trigger events which may impact long-term organizational business objectives; developing mitigation plans and strategies; and resolving risks or issues as appropriate.
+ Directs large and complex change management plans associated with business initiatives by leveraging and developing stakeholder relationships o obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives to set long-term business objectives; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change.
+ Directs team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; and identifying and alleviating risks through data-driven analysis.
+ Oversees vendor management as required by setting the standards for vendor performance levels; ensuring service level agreements are met; overseeing the management of vendor invoices; and partnering with rement and/ or Legal to develop service level and/or scope of work agreements as appropriate.
+ Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
+ Minimum three (3) years supervisory experience.
+ Bachelors degree from an accredited college or university and Minimum ten (10) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum thirteen (13) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis
Preferred Qualifications:
+ Five (5) years of experience working with Medicare and Medicaid Duals.
+ Five (5) years of experience consulting in a large multi-hospital system.
COMPANY: KAISER
TITLE: Coding & HIM Operations Process Director
LOCATION: Oakland, California
REQNUMBER: 1392290
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Acupuncturist
Kaiser Permanente job in Oakland, CA
Under the direction and supervision of the Sub-Chief of Physical Medicine, utilizes acupuncture to stimulate certain points on or near the surface of the body by the insertion of needles to prevent or modify the perception of pain or to normalize physiological functions. May perform or prescribe the use of oriental massage, acupressure, breathing techniques, exercise or nutrition, including the incorporation of drugless substances and herbs as dietary supplements to promote health.
Essential Responsibilities:
* Provides medically necessary acupuncture, consults, assessments and treatments when requested/authorized by family physicians/specialists. Provides an accurate diagnosis, supported by medical findings based on standardized examination and techniques generally accepted by the medical community.
* This includes TCM (Traditional Chinese Medicine) and Western diagnostic techniques. Produces complete, accurate, uniform and replicable examinations. Provides quality treatment to cure or relieve the medical condition causing the patients complaint. Documents all treatments and patients response to acupuncture therapy on patients chart.
* When working in the Workers compensation system, states an opinion whether anatomic loss, functional loss and physical complaints of the patient are work-related, and writes a comprehensive medical report describing the degree of injury consistent with Workers Compensation terminology and requirements.
* Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Senior Director, Compliance Field Operations
Kaiser Permanente job in San Leandro, CA
Click here for Important Additional Job Requirements.
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Minimum Qualifications:
Minimum six (6) years experience in a leadership role with or without direct reports.
Bachelors degree in Health Care Administration, Clinical, Law, Public Health, Business or related field and Minimum twelve (12) years experience in health care compliance, health care operations (quality, risk, etc.), audit, finance, regulatory or public policy development, investigations, information security, or insurance/health plan governance or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Additional Requirements: Job Summary: This senior director level position is primarily responsible for overseeing compliance field operations and activities including designing strategies for the implementation of regulatory changes. Responsibilities include directing compliance reporting efforts, compliance investigation, and activities associated with continued regulatory compliance across multiple business functions. Additional key responsibilities include directing and overseeing the implementation of compliance efforts through approving requirements and monitoring ongoing compliance adherence. This managing level employee also directs programs or compliance components of larger cross-functional programs including identifying and managing stakeholders. Essential Responsibilities:
Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and grooming high potentials for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.
Oversees local or regional compliance activities across multiple disciplines and designated medical centers, ambulatory surgery centers, and/or hospitals by ensuring team members, including external business partners, provide support to internal and external stakeholders; directing and overseeing compliance field perations and the resolution of critical issues on a 24/7 basis; designing strategies for the implementation of regulations and regulatory changes; ensuring compliance activities are fully documented; researching and keeping abreast of current compliance requirements, regulations, and policies; acting as an end-to-end partner to business line stakeholders; and serving as a member of the leadership team as a field resource to the national Compliance function.
Directs compliance reporting efforts across multiple business functions by overseeing the evaluation and summary of compliance data, audit information, and potential risks and remedies; identifying and reporting key compliance drivers, liabilities, and performance indicators (for example, adherence to standards, incorporation of new regulations) to senior management; and developing complex presentations to convey key findings to executive leadership and external business stakeholders.
Directs compliance investigations across multiple business functions by overseeing the collection and analysis of quantitative and qualitative data; conducting interviews on escalated issues as appropriate; reviewing and evaluating research on key business issues; and evaluating and recommending corrective action plans for substantiated allegations.
Directs programs or compliance components of larger cross-functional programs by identifying and managing stakeholder contacts; assembling teams based on program needs and team member strengths; developing, analyzing, and managing program plans; negotiating and managing program schedules and resource forecasts; and managing program financials and deliverables.
Directs activities associated with continued regulatory compliance for multiple business functions by monitoring, interpreting, and designing strategy around regulatory changes; determining the impact of changes to the business; providing direction on implementation of changes throughout the business; and providing regulatory input before and during inspections to minimize the risks of future non-compliance.
Directs and oversees the implementation of compliance efforts by approving compliance requirements; ensuring the assessment of current state compliance to identify gaps and corrective actions; overseeing the analysis and development of complex compliance standards, policies and procedures, and training; and ensuring the monitoring of ongoing compliance adherence.
Auto-ApplyDiet Assistant II, Part-Time
Burlingame, CA job
We are so glad you are interested in joining Sutter Health! **Organization:** MPHS-Mills-Peninsula Medical Center Prepares dietary information for use by kitchen personnel in preparation of foods for hospital patients. Collects orders and information to understand patients' needs and monitor the quality and accuracy of food served to patients. Supports the functionality of the department by providing clerical support including processing patient orders, tracking food service production tallies, and maintaining inventory. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
**Job Description** :
**EDUCATION:**
HS Diploma: High School Diploma or General Education Diploma (GED)
**TYPICAL EXPERIENCE:**
1 year of recent relevant experience
**SKILLS AND KNOWLEDGE:**
Knowledge of various nutritional diet principles, views, and equipment used in the treatment of patients with varying conditions.
Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR).
Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient's protected health information (PHI).
Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
**Job Shift:**
Day/Evening
**Schedule:**
Part Time
**Shift Hours:**
8
**Days of the Week:**
Variable
**Weekend Requirements:**
Every Weekend
**Benefits:**
Yes
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
28
**Employee Status:**
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.34 to $38.80 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _ _
Managerial Consultant V, Product Launch Services
Kaiser Permanente job in Oakland, CA
This is a great opportunity to join a high-impact team that supports the launch of new products within the National Product Design and Management (NPDM) organization. As part of the Product Deployment team, you will help ensure new and enhanced products move smoothly from design to launch by supporting planning, coordination, and day-to-day execution activities.
In this role, you will work under the guidance of the Senior Director, Product Deployment Leader, and collaborate with partners across NPDM, IT, and other business areas. You-ll assist with readiness tasks, help track and resolve deployment issues, and contribute to maintaining consistent processes across the product portfolio. We-re looking for someone who is curious, collaborative, and eager to learn. This team values hands-on problem solving, clear communication, and continuous improvement - and plays an important part in helping new products reach the market and deliver value to members, customers, and partners.
Job Summary:
Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.
Essential Responsibilities:
+ Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
+ Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
+ Serves as a lead consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to executive level audiences.
+ Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; leading the development of strategic roadmaps for solution development and deployment; collaborating with senior cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives.
+ Leads the work of project/program team members by requesting and coordinating internal and/ or external resources based on the alignment of team member skills and project/program demands; delivering and promoting strategic vision and objectives to team members; and delivering performance feedback to team members supervisors and leadership as appropriate.
+ Develops requirements, or leads a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s) by partnering with stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and leading and overseeing the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
+ Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; leveraging stakeholder partnerships to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to executive management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and leading the establishment of appropriate governance and workgroup infrastructures to accomplish strategic outcomes.
+ Manages complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
+ Serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events by leading the development of mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
+ Designs, leads, and serves as an expert for change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with executive management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change.
+ Leads the assessment of strategic performance metrics to support business initiatives by building partnerships with data analytic teams to ensure the translation of business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting advanced statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.
+ Serves as a lead advocate for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, training seminars, and/or speaking events as appropriate; leading the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results.
+ Participates in vendor management as required by reviewing vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate.
+ Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.
Minimum Qualifications:
+ Minimum two (2) years experience in a leadership role with or without direct reports.
+ Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Business Process Improvement; Creativity; Applied Data Analysis; Financial Acumen; Business Relationship Management; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis
Preferred Qualifications:
+ Four (4) years of experience working in physician HR strategic consulting.
+ Four (4) years of experience working with policy, regulatory, licensure, and compliance operations.
COMPANY: KAISER
TITLE: Managerial Consultant V, Product Launch Services
LOCATION: Oakland, California
REQNUMBER: 1390995
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Clinical Quality & Safety Consulting Nurse
Kaiser Permanente job in Oakland, CA
In addition to the responsibilities listed above, this position is also responsible for providing consultation and education related to clinical quality and patient safety, accreditation, regulatory and licensing (AR&L), risk management, and infection prevention and control; evaluating, designing, developing, and implementing evidence-based guidelines, principles, and/or programs related to area of work as well as to reduce variation in clinical practice and optimize patient outcomes; serving as an expert on the collection, analysis, reporting, and presentation of clinical data and utilizes data to identify trends, outliers, and areas for improvement to inform future actions; assisting in the development of education initiatives regarding the interpretation of compliance methods when preparing for regulatory reviews, the interpretation of regulatory requirements, and regional project goals; monitoring, reporting, and developing mitigation plans for all occurrences which may lead to medical center liability adjusting to remove barriers and/or issues, as necessary; supporting the medical centers continuous survey readiness program to maintain compliance with regulatory standards; and encouraging and facilitating collaboration with applicable government agencies, regulatory agencies, and other organizations.
Essential Responsibilities:
+ Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.
+ Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; influences the completion of project tasks by others.
+ Develops advanced data collection and analyses to support quality improvement reporting by: overseeing statistical analysis for quality improvement evaluations, special projects, and other work for multidisciplinary review; integrating multiple utilization data reporting systems to develop and maintain a variety of statistical reports in a format which enables care providers to see variations in practice patterns that adheres to specified formats by department, facility, and region standardized templates; presenting and interpreting quality improvement metric reports to demonstrate improvements and effectiveness of quality improvement programs to a variety of technical and nontechnical audiences at the senior management level; and serving as a technical expert to senior and executive management by interpreting results into actionable plans and resolving issues related to data analysis and storage and advising on integration into strategic goals.
+ Investigates opportunities to improve quality improvement and improvement risk management efforts by: leading corrective action plan for areas of improvement identified through utilization review, clinical records audit, claim denials, member satisfaction surveys, and auditing surveys across departments and regions; ensuring process improvements are compliant with established internal and external regulation requirements at the local and state level; consulting with key stakeholders on the interpretation of root cause analysis, failure mode and effect analysis, and other assessments in response to significant events, near misses, and good catches in order to identify areas of improvement and evaluate newly internalized processes and programs; and driving escalations of high-risk issues and trends to appropriate entity for resolutions.
+ Provides technical advice throughout the lifecycle of quality improvement performance metrics development, collection, and utilization at the facility and regional level by: investigating the integration of best practices in the development of performance metrics, standards, and methods to establish improvement success; consulting with multiple stakeholders, often with competing/conflicting objectives, to ensure development of cohesive and reachable metrics are practical, meet multidisciplinary standards, and are in line with KP capability; and designing and implementing the complex delivery of measurable results and alignment with strategic objectives by integrating metric utilization into workflows, and providing expertise in the development of project structure, charters, metrics, and work agreements throughout the project lifecycle.
+ Directs the development of multiple quality improvement initiatives by: researching new and leveraging current technology, methods, and tools to develop stakeholders capabilities for process improvements which are effective and cost effective; identifying and establishing the standards for the use of new data-driven improvement principles, tools, and problem-solving methods, including Lean/Six-Sigma concepts and techniques using quality improvement metrics; synthesizes key information and works to break down issues into logical parts for the creation of milestones, detailed workplans, and documentation practices in order to create a clear, logical, and realistic plan; and consulting with key stakeholders, such as department Chiefs and Clinical Campions and Managers, to developing new quality improvement processes to have consistent design, application of improvement methodologies, and use of technology.
+ Serves as the technical subject matter expert for quality improvement processes and regulations for senior and executive stakeholders, business owners, and team members at the regional and organization level by: providing consultation on the interpretation, interaction, and implementation of current policies, regulations, and legislation and advises on the current climate and potential changes which may have long term effects on business capability; maintaining collaborative, results oriented partnerships to ensure compliance with regulations and improve patient safety, maintain the KP safety culture, reporting accuracy, and health outcomes current and future compliance and advises on current and future KP capability to be continuously adaptive and compliant; presenting and interpreting quality improvement metric reports to demonstrate improvements and effectiveness of quality improvement programs to a variety of technical and nontechnical audiences; proactively engaging internal and external quality improvement committees, projects, and relevant initiatives to actualize change at the state/regional level; and identifying systematic barriers to process improvements issues and weighs practical and technical considerations in addressing issues and recommends corrective actions.
+ Fosters and empowers continuous learning and stakeholder development through quality performance review processes by: developing new utilization and performance reviews processes at the regional level by utilizing multidisciplinary criteria and guidelines, and takes a systematic approach to quality improvement; developing the standards for performance areas of improvement for at the facility/state level, provides feedback and coaching as needed, standards for corrective action plans; presenting performance review reports at the regional and organizational level to senior and executive management, and advises on the integration of best practices; and developing new curriculum and special training and educational programs related to process improvement for quality improvement programs for department managers and senior management.
Minimum Qualifications:
+ Minimum five (5) years of experience in a leadership role with or without direct reports.
+ Minimum two (2) years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools.
+ Minimum five (5) years of experience in clinical setting, health care administration, or a directly related field.
+ Bachelors degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND Minimum eight (8) years of experience in quality, performance improvement, or a directly related field OR Minimum eleven (11) years of experience in quality, performance improvement, or a directly related field.
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Clinical Quality Expertise; Negotiation; Business Process Improvement; Risk Management; Compliance Management; Health Care Compliance; Health Care Policy; Applied Data Analysis; Consulting; Development Planning; Agile Methodologies; Process Mapping; Project Management; Risk Assessment; Health Care Quality Standards; Quality Improvement
Preferred Qualifications:
+ Master's degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field.
+ Health care clinical license from the practicing/applicable state (e.g., Registered Nurse (RN), Registered Pharmacist (RPh), Physical Therapist, Occupational Therapist, Speech Therapist, Social Worker).
COMPANY: KAISER
TITLE: Clinical Quality & Safety Consulting Nurse
LOCATION: Oakland, California
REQNUMBER: 1396120
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Senior Pathologists' Assistant
Kaiser Permanente job in San Leandro, CA
The Sr. Pathologists Assistant provides anatomic pathology services under the control and supervision of a pathologist by assisting in the preparation and performance of human surgical specimen dissection and human postmortem examinations.
The Sr. Pathologists Assistant, by virtue of his/her experience and competency in the role, provides oversight of gross room, including special techniques and special studies, and may function as a mentor to less experienced Pathologists Assistants and pathology technician assistants (PTAs).
Essential Responsibilities:
* Obtains biological specimens for analysis; and, upon direction of the pathologist performs special procedures such as coronary artery perfusion studies, tumor triage, and faxitron (x-ray).
* Under the supervision of a pathologist, prepares human surgical specimens for gross description and dissection, including but not limited to: describes gross anatomic features, dissects surgical specimens and prepares tissue for histological examination. Assures appropriate specimen accessioning, obtains the clinical history and photographs all pertinent specimens and microscopic slides as directed by a pathologist(s). Obtains the patient medical chart and other pertinent data for review with the attending pathologist.
* Under the direction of a pathologist, performs postmortem examinations which may include: external examinations, in situ organ inspections, evisceration, dissection and dictation or recording of data such as organ weights, presence of body fluids and gross anatomic findings. Selects and prepares gross tissue section for frozen section analysis. Photographs body, organs, and other pertinent specimens. Gathers and organizes clinical information and data for completion of the autopsy report. Ascertains proper legal authorization for autopsy as directed by a pathologist(s).
* Coordinates autopsy paperwork with medical center leadership, house supervisor, and Next of Kin.
* Coordinates with multiple stakeholders including physicians, managers, Regional staff and vendors.
* May perform duties relating to the administrative maintenance of surgical pathology protocols, reports/data including filing reports, protocols, photographic and microscopic slides and assures completion of coding.
* Participates in preparing cases for tumor board and participates in Grand Rounds as necessary.
* Knowledgeable in Pathology information system.
* Follow-up on courier pick-ups, in-depth troubleshooting.
* Assists in Survey readiness for College of American Pathologists and Joint Commission inspections.
* Provides oversight of gross room, including special techniques and special studies, and may function as a mentor to less experienced Pathologists Assistants.
* Accountable for oversight/supervision/training of gross room staff (PTAs), including special techniques and special studies. Knows all tasks assigned to PTAs well enough to give guidance, train, and perform as necessary.
* Assists or manages schedule creation (core staffing).
* Confers with the pathologists to identify the special techniques and procedures that will be necessary (e.g., histochemical, immunofluorescence, toxicological, viral, or electron microscopic studies, cultures, smears, etc.) and notifies all personnel involved.
* Prepares tissue samples, slides, blocks, and appropriate requisitions for specialized testing to outside facilities.
* Serves as an operational leader to the pathology department.
* May collaborate with the pathologists, managers, and others on performance improvement activities and change initiatives.
* Communicates effectively both within and outside the department.
* Engage pro-actively in process improvement projects including coordinating with different medical subspecialties.
* Responsible for assuring proper maintenance of equipment, provides adequate supplies, and maintains cleanliness of the surgical pathology suite.
* Assists in the organization and coordination of anatomic pathology conferences.
* Attends Certified Pathologists Assistant peer group meetings and implements region-wide changes.
Research Specialist II, Research Support
Kaiser Permanente job in Oakland, CA
Assists with research support by executing day-to-day operations of projects, providing support for research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by conducting data gathering activities, reviewing data for accuracy and checking for inconsistencies in data, and independently performing tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by using tools, systems, and forms for project tracking and documentation, documenting and maintaining files related to study progress, and escalating issues to project managers or investigators.
Essential Responsibilities:
* Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
* Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
* Contributes to the execution of research studies by: conducting research surveys, focus groups, qualitative interviews, or other data gathering activities for straightforward projects or complex projects with guidance; assisting and/or leading the training of others on project support activities (e.g., data collection, administering informed consent, conducting procedures), under the guidance and supervision of more experienced team members; coding open-ended/qualitative responses and preparing data for analysis; reviewing data for accuracy and checking for inconsistencies in data; independently performing tasks related to the recruitment, enrollment, consenting, and follow-up with participants; and answering participant questions regarding basic studies, while serving as a resource to more junior personnel, and escalating issues as needed.
* Contributes to the development of research materials and procedures by: assisting in the creation and/or drafting of study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.
* Assists in the documentation and reporting of research study activities by: using tools, systems, and forms for project tracking and documentation; and documenting and maintaining files related to study progress while escalating issues to project managers or investigators.
* Assists with research support operations by: executing day-to-day operations of projects; providing support for research studies including ordering supplies, scheduling/coordinating meetings, filing, and copying; performing literature reviews to support drafts of grant proposals; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; supporting drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; and following federal and local regulations, standard operating procedures, and IRB approved protocols and supporting compliance for handling research data.