Registered Nurse Unit Manager jobs at Kaleida Health

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. **Qualifications** + Bachelors in Nursing (required) and Masters required (enrolled in a program will be considered) + 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred. Must have relevant clinical competence in area of nursing practice assigned + Current NY State Registered Nurse License and Registration Non-Bargaining Unit, BCP - NURSING 11B MCH - WST, Mount Sinai West **Responsibilities** PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. **Qualifications** **Education Requirements** Bachelors of Science with a major in nursing is required Master?s degree in nursing or healthcare-related field, or be enrolled in a program, preferred **Experience Requirements** 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. **Licensing and Certification Requirements (if applicable)** Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA (Required in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology Pediatric Advanced Life Support (PALS) Issuing Agency: AHA (Required in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.) Non-Bargaining Unit, BCW - Nursing 9A M-S Rvt - WST, Mount Sinai West **Responsibilities** + PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Education Requirements Bachelor of Science with a major in nursing and master?s degree in nursing or healthcare-related field program preferred. Experience Requirements 3-5 years minimum demonstrated clinical and nursing leadership/administrative expertise required Addiction services or medicine experience required Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Professional Board Certification in leadership and/or clinical specialty is preferred. Basic Life Support (BLS) Issuing Agency: AHA CARN ? Addiction preferred Bilingual is a plus - Language skill Non-Bargaining Unit, AZW - Addiction Institute - Rehab Nursing - WST, Mount Sinai West Manages and coordinates the operations of the 23-bed substance abuse department. Ensures standards and regulations of accrediting agencies are met. Prepares and reviews operational reports and schedules to ensure accuracy and efficiency. Supply chain - Recommends cost-saving methods, such as supply changes and disposal of records to improve efficiency of department. Collaborate with department leadership to ensure subsequent monitoring of the financial status of the department, unit, or division. Chairs department committees and participates in hospital committees as assigned. Staff Management, recruitment, retention, labor relations, employee performance evaluation, staff education, and staff schedules. Performance/quality improvement projects, internal and external regulatory and survey requirements and implement procedural and policy changes to improve operations. Responsible for assessing, identifying, planning, implementing, and evaluating the processes, technology, personnel, and facility needs required to achieve patient outcomes safely and cost-effectively in a patient-centered environment. Patient experience/satisfaction - Press Ganey metrics and satisfaction surveys Other duties as assigned.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Education Requirements Bachelors of Science with a major in nursing is required Master?s degree in nursing or healthcare-related field, or be enrolled in a program, preferred Experience Requirements 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA (Required in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology Pediatric Advanced Life Support (PALS) Issuing Agency: AHA (Required in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.) Non-Bargaining Unit, BCW - Nursing 9A M-S Rvt - WST, Mount Sinai West PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations.

The Nurse Manager manages nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision/management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner, and staff ensuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization Education Requirements Bachelor of Science with a major in nursing and master?s degree in nursing or healthcare related field or be enrolled in a program preferred (within a year) Experience Requirements Must have relevant clinical competence in the area of Post-anesthesia-care 3-5 years of nursing clinical care with Charge Nurse/Supervisory experience preferred. Licensing and Certification Requirements (if applicable) Licensed as a registered nurse with current registration in New York State Basic Life Support (BLS) Issuing Agency: AHA Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA Pediatric Advanced life Support (PALS) Issuing Agency: AHA Care Course (or equivalent) required within 6 months of hire. Certified Post Anesthesia Nurse (CPAN ) required within 6 months of hire Non-Bargaining Unit, BIO - Nursing 5B Amb Surg - STL, Mount Sinai St. Luke's The Nurse Manager is a clinical leader who oversees the administrative and operational duties of the 16-bay PACU and the daily function and oversight of the ambulatory surgery department. Assesses staff competency and provides consistent meaningful feedback with more focused feedback as needed. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. Staff Management, recruitment, retention, labor relations, employee performance and evaluation, staff education, and staff schedules. Performance/quality improvement projects, internal and external regulatory and survey requirements. Maintenance of OMH/JCAHO Standards and implementation and evaluation of Quality Performance Initiatives. Patient experience/satisfaction Supply chain and unit budget.

Mount Sinai West is seeking a dedicated and experienced Behavioral Health Nurse Manager to lead and manage our behavioral health nursing team. In this leadership position, you will be responsible for overseeing the delivery of high-quality care to patients in a compassionate and supportive environment. The Behavioral Health Nurse Manager (RN) will work closely with multidisciplinary teams to ensure optimal patient care, staff development, and adherence to behavioral health standards and protocols. This is an excellent opportunity to join a dynamic organization that values innovation, teamwork, and patient-centered care. Education Requirements Bachelor of Science with a major in nursing and master?s degree in nursing or healthcare-related field or be enrolled in a program preferred Experience Requirements Minimum of 1-2 years of progressive clinical and nursing expertise in an in-patient hospital unit unit 3-5 years of progressive management/leadership experience/success required. Excellent organizational, interpersonal, and communication skills Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Basic Life Support (BLS) Issuing Agency: AHA Psychiatric mental health nurse preferred (Board Certified, PMHN, PMH-BC) Crisis Prevention Institute (CPI) ? Crisis prevention & intervention de-escalation and training certification preferred Non-Bargaining Unit, BCT - Nursing 7G Psych - WST, Mount Sinai West Mount Sinai West is seeking a Nurse Manager of Patient Care Services in Behavioral Health In this highly visible role, you will be charged with the day-to-day operations of the Inpatient 24- bed Behavioral Health Unit. Your excellent people's skills, organizational ability, and talent for communication will serve you well, as you lead your staff and build relationships with physicians and other hospital employees. Oversee the administrative and operational duties of a 24-bedded in-patient behavioral Health unit and 50 FTE's. Staff Management, recruitment, retention, labor relations, employee performance evaluation, staff education, and staff schedules. Performance/quality improvement projects, internal and external regulatory and survey requirements. JCAHO Maintenance of OMH/JCAHO Standards and implementation and evaluation of Quality Performance Initiatives. Patient experience/satisfaction. Improvement initiatives Interdisciplinary rounds Strong understanding of RN engagement initiatives Supply chain and department budget. Other duties as assigned.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization **Qualifications** **Education Requirements** + Bachelor of Science with a major in nursing required + Master?s degree in nursing or healthcare-related field required or be enrolled in a program **Experience Requirements** + 3 years minimum demonstrated clinical and nursing expertise working bedside on medsurg unit. + 3-5 years of progressive management experience in a hospital OBGYN setting **Licensing and Certification Requirements (if applicable)** + Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. + Basic Life Support (BLS) Issuing Agency: AHA + Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA + Child abuse certification is required + Infection control certification is required Non-Bargaining Unit, BIP - Nursing 6W M S - STL, Mount Sinai St. Luke's **Responsibilities** PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in ensuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. **Qualifications** **Education Requirements** Bachelors of Science with a major in nursing is required Master?s degree in nursing or healthcare-related field, or be enrolled in a program, preferred **Experience Requirements** 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. **Licensing and Certification Requirements (if applicable)** Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA Professional Board Certification in leadership and/or clinical specialty is preferred. Non-Bargaining Unit, BVP - Cardiovascular Service Line - WST, Mount Sinai West **Responsibilities** A. Clinical/Technical/Service 1. Responsible to the Nursing Supervisor of the given division 2. Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program's Administration and the philosophy of the Patient Care Services Department of the hospital 3. Maintains standards of nursing care and practice by supervising and evaluating nursing personnel 4. Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise 5. Recognizes patient's problems and participates in their resolution 6. Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff 7. Participates in formulating, interpreting, and implementing nursing service programs 8. Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records 9. Participates in the orientation and evaluation of new nursing staff 10. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) a. Identifies physical, behavioral and emotional characteristics typical for the age group b. Modifies approaches based on patient age-specific needs and responses to treatment c. Provides care for patients based on age-specific needs d. Uses communication techniques which are age appropriate B. Organizational/Managerial 11. Participates in the department's performance improvement activities 12. Maintains patient/employee confidentiality in the management of information 13. Observes the Health Care System's compliance policies 14. Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations 15. Interprets the hospitals nursing policy and standards relative to patient care in clinics 16. Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse 17. Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor 18. Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies 19. Participates in counseling and disciplining of staff, when appropriate 20. Monitors all security aspects of the medication process 21. Reviews patient and narcotic records in a timely manner 22. Monitors availability and maintenance of nursing equipment and supplies in the clinic(s) 23. Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications C. Educational/Professional Development 24. Participates in the development of other staff members 25. Meets regulatory, licensure and annual health assessment requirements 26. Identifies learning strengths and needs 27. Utilizes learning resources 28. Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care 29. Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services 30. Demonstrates willingness to evaluate own nursing practice 31. Keeps abreast of current nursing literature 32. Avails self of continuing education programs/professional conferences/seminars/workshops 33. Counsels staff with regard to pursuing on-going formal education 34. Encourages staff attendance at in-service and Continuing Education programs 35. Provides learning experiences for nursing personnel on an individual basis 36. Acts as a role model to nursing staff D. Communication/Relationships 37. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others 38. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community 39. Acts as a resource person for staff with regard to Program and Nursing policies and procedures 40. Interprets the role of the nurse to the patient, to other clinic staff and to the community 41. Demonstrates good interpersonal relationships 42. Demonstrates skills in communication on both oral and written levels 43. Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters 44. May be required to perform other duties as assigned Items 1-45 are essential functions of this position under the Americans with Disabilities Act **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $104995 - $157492 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Nurse Manager I is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. **Qualifications** Education: BSN, Master's Degree in Nursing or a health-related field. Maintain current BCLS Minimum of three years of progressive nursing leadership experience demonstrating solid management abilities Name: ACLS (Required Depts.: ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology) Issuing Authority: American Heart Association Name: BCLS Issuing Authority: American Heart Association Name: PALS (Required Depts.: ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology) Issuing Authority: American Heart Association Non-Bargaining Unit, BUP - Respiratory Institute - USD, Union Square - Downtown **Responsibilities** **A. Clinical/Technical/Service** 1. Responsible to the Nursing Supervisor of the given division 2. Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program's Administration and the philosophy of the Patient Care Services Department of the hospital 3. Maintains standards of nursing care and practice by supervising and evaluating nursing personnel 4. Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise 5. Recognizes patient's problems and participates in their resolution 6. Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff 7. Participates in formulating, interpreting, and implementing nursing service programs 8. Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records 9. Participates in the orientation and evaluation of new nursing staff 10. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area **Age Specific Competencies** (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) 1. Identifies physical, behavioral and emotional characteristics typical for the age group 2. Modifies approaches based on patient age-specific needs and responses to treatment 3. Provides care for patients based on age-specific needs 4. Uses communication techniques which are age appropriate **B. Organizational/Managerial** 1. Participates in the department's performance improvement activities 2. Maintains patient/employee confidentiality in the management of information 3. Observes the Health Care System's compliance policies 4. Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations 5. Interprets the hospitals nursing policy and standards relative to patient care in clinics 6. Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse 7. Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor 8. Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies 9. Participates in counseling and disciplining of staff, when appropriate 10. Monitors all security aspects of the medication process 11. Reviews patient and narcotic records in a timely manner 12. Monitors availability and maintenance of nursing equipment and supplies in the clinic(s) 13. Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications **C. Educational/Professional Development** 1. Participates in the development of other staff members 2. Meets regulatory, licensure and annual health assessment requirements 3. Identifies learning strengths and needs 4. Utilizes learning resources 5. Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care 6. Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services 7. Demonstrates willingness to evaluate own nursing practice 8. Keeps abreast of current nursing literature 9. Avails self of continuing education programs/professional conferences/seminars/workshops 10. Keeps abreast of legal and political issues related to health care and nursing 11. Counsels staff with regard to pursuing on-going formal education 12. Encourages staff attendance at in-service and Continuing Education programs 13. Provides learning experiences for nursing personnel on an individual basis 14. Acts as a role model to nursing staff **D. Communication/Relationships** 1. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others 2. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community 3. Acts as a resource person for staff with regard to Program and Nursing policies and procedures 4. Interprets the role of the nurse to the patient, to other clinic staff and to the community 5. Demonstrates good interpersonal relationships 6. Demonstrates skills in communication on both oral and written levels 7. Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters 8. May be required to perform other duties as assigned _Items 1-45 are essential functions of this position under the Americans with Disabilities Act_ **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $104995 - $157492 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, and internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision/management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner, and staff to ensure that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Bachelor of Science with a major in nursing required. Master in nursing or health-related field preferred 3-5 years of applicable nursing clinical care and Charge Nurse/Supervisory experience preferred. Must have relevant clinical competence in the area of nursing practice assigned Licensed as a registered nurse with current registration in New York State Non-Bargaining Unit, 392 - Operating Room Management - MSH, Mount Sinai Hospital As the Operating Room Nurse Manager, you will be responsible for overseeing the daily operations of the operating room, ensuring the delivery of high-quality care, and managing a team of dedicated nurses and staff members. This is an excellent opportunity to make a significant impact on our organization while advancing your career in a supportive and collaborative environment. There is a total of 51 Operating Rooms at the Mount Sinai Main Campus which are spread over 4 hospital floors and two buildings. Oversee the daily operations of the operating room, scheduling, staffing, and resource management to ensure optimal patient flow and timely surgical procedures. Staff Management, recruitment, retention, labor relations, employee performance evaluation, staff education, and staff schedules. Work closely with surgeons, anesthesiologists, and other healthcare professionals to coordinate patient care and ensure a smooth and safe surgical experience. Performance/quality improvement projects, internal and external requirements, and implement procedural and policy changes to improve operations. Ensures standards and regulations of accrediting agencies such as the Joint Commission on the Accreditation of Health Standards (JCAHO) and New York State and City Department of Health are met. Maintenance, implementation, and evaluation of Quality Performance Initiatives. Prepare and review operational reports and schedules to ensure accuracy and efficiency. Lead patient experience/satisfaction metrics and surveys. Supply chain - Recommends cost-saving methods, such as supply changes and disposal of records, to improve the efficiency of the department. Budget - Assist in the development and management of the operating room budget, ensuring efficient use of resources and supplies while maintaining high standards of patient care. Chairs department committees and participates in hospital committees as assigned. Other duties as assigned.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in ensuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Education Requirements Bachelors of Science with a major in nursing is required Master?s degree in nursing or healthcare-related field, or be enrolled in a program, preferred Experience Requirements 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA Professional Board Certification in leadership and/or clinical specialty is preferred. Non-Bargaining Unit, BVP - Cardiovascular Service Line - WST, Mount Sinai West A. Clinical/Technical/Service 1. Responsible to the Nursing Supervisor of the given division 2. Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program's Administration and the philosophy of the Patient Care Services Department of the hospital 3. Maintains standards of nursing care and practice by supervising and evaluating nursing personnel 4. Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise 5. Recognizes patient's problems and participates in their resolution 6. Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff 7. Participates in formulating, interpreting, and implementing nursing service programs 8. Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records 9. Participates in the orientation and evaluation of new nursing staff 10. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) a. Identifies physical, behavioral and emotional characteristics typical for the age group b. Modifies approaches based on patient age-specific needs and responses to treatment c. Provides care for patients based on age-specific needs d. Uses communication techniques which are age appropriate B. Organizational/Managerial 11. Participates in the department's performance improvement activities 12. Maintains patient/employee confidentiality in the management of information 13. Observes the Health Care System's compliance policies 14. Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations 15. Interprets the hospitals nursing policy and standards relative to patient care in clinics 16. Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse 17. Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor 18. Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies 19. Participates in counseling and disciplining of staff, when appropriate 20. Monitors all security aspects of the medication process 21. Reviews patient and narcotic records in a timely manner 22. Monitors availability and maintenance of nursing equipment and supplies in the clinic(s) 23. Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications C. Educational/Professional Development 24. Participates in the development of other staff members 25. Meets regulatory, licensure and annual health assessment requirements 26. Identifies learning strengths and needs 27. Utilizes learning resources 28. Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care 29. Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services 30. Demonstrates willingness to evaluate own nursing practice 31. Keeps abreast of current nursing literature 32. Avails self of continuing education programs/professional conferences/seminars/workshops 33. Counsels staff with regard to pursuing on-going formal education 34. Encourages staff attendance at in-service and Continuing Education programs 35. Provides learning experiences for nursing personnel on an individual basis 36. Acts as a role model to nursing staff D. Communication/Relationships 37. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others 38. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community 39. Acts as a resource person for staff with regard to Program and Nursing policies and procedures 40. Interprets the role of the nurse to the patient, to other clinic staff and to the community 41. Demonstrates good interpersonal relationships 42. Demonstrates skills in communication on both oral and written levels 43. Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters 44. May be required to perform other duties as assigned Items 1-45 are essential functions of this position under the Americans with Disabilities Act

The Nurse Manager is a Registered Professional Nurse with broad knowledge and skills, a clinical leader in the daily function of the unit, with oversight of quality patient care delivery, and who facilitates an environment of care that supports quality nursing practice and clinical excellence. Education Requirements Bachelor of Science with a major in nursing and master's degree in nursing or healthcare-related field or be enrolled in a program preferred Experience Requirements 3 years minimum demonstrated clinical and nursing expertise working in a staff nurse role on a cardiac unit. Three - five years of progressive management experience in a hospital setting Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Basic Life Support (BLS) Issuing Agency: AHA Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization. Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives. Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs. Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities. Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals. Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization's and individuals' effectiveness. Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved. Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. Compliance - Assures compliance with regulatory, insurance and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks. PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations.

The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural, emergency department or ambulatory care. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. This individual works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit setting maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Education Requirements Bachelors of Science with a major in nursing is required Master?s degree in nursing or healthcare-related field, or be enrolled in a program, preferred Experience Requirements 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Non-Bargaining Unit, 771 - KCC 7 South - MSH, Mount Sinai Hospital Patient Care Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. Demonstrates proficiency in all aspects of Care Checks and role models expected behaviors. Ensures the integration of Care Checks into clinical activities to enhance Relationship Centered Care validates staff members Care Checks on all patients by direct observation and patient feedback. Assesses staff competency in Care Checks/PHR and provides consistent meaningful feedback with more focused feedback as needed. Conducts rounding of patients on a daily basis (Monday-Friday.) Conducts rounding on staff on a weekly basis. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. Collaborates with the physician dyad and escalates concerns as appropriate. Follows up on all patient concerns in a timely manner and provides service recovery as needed. Demonstrates caring, agility, respect, compassion, empathy and active listening through dialogue, body language and actions. Patient Experience Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, Dedicated Sit Down, Purposeful Hourly Rounding (PHR)/Care Checks, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration as applies to the care setting (inpatient, procedural ambulatory). Participates and facilitates Communication Huddle with staff at the start of the shift, identifying high-risk patients who require special attention and escalates concerns in a timely manner for resolution.. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. Initiates service recovery for patients and family members who have concerns and escalates to Nursing Director/designee and Patient Relations as needed. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. Quality and Safety Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans/safety solutions accordingly. Participates in unit and hospital based quality, patient safety and patient experience process improvement initiatives Utilizes the principles of Lean methodology for process improvement through the use of the Daily Management Boards. Fosters a fair and open Just Culture that encourages error and near-miss occurrence reporting. Leads interdisciplinary quality improvement teams using the principles of high reliability. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. Monitors institutional information technology infrastructure and corrects gaps in clinical nursing documentation. Leads staff participation in quality and safety initiatives and mandated compliance measures. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. Operations and administration Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. Prioritizes recruitment and retention strategies in accordance with system and local hospital retention goals. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations in all clinical specialties. Implements and monitors unit salary and supply budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. Monitors availability and maintenance of nursing equipment and supplies Maintains position control of established positions and manages the recruitment and retention of qualified staff. Maintains patient/employee confidentiality in the management of information. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. Evaluates all newly hired/transferred staff and participates in the decision about passing the probationary period. Participates in the ongoing and completes the annual performance appraisals for all staff. Completes performance improvement plans of employees as needed and shares feedback with the Associate Directors/Directors and Senior Directors accordingly. Interprets and implements the associated collective bargaining agreements and System and Hospital policies and procedures. Performs disciplinary actions as necessary with collaboration with Nursing and Labor Relations. Acts as a management witness in disciplinary activities. Insures all staff have met their orientation goals/weekly progress reports and annual competency requirements and participates in the Competency Planning Tool for unit/service. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. Maintains records of minutes for staff team meetings. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. Facilitates organizational change initiatives by using effective strategies. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. Participates in staffing planning committees to meet all NYS mandatory requirements to insure safe staffing Professional Development Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. Serves as a professional role model and preceptor for new leadership staff and students. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. Contributes to the profession of nursing through leadership and participation in professional organizations.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Experience Requirements 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field. Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA (Required in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology Pediatric Advanced Life Support (PALS) Issuing Agency: AHA (Required in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.) Professional Board Certification in leadership and/or clinical specialty is preferred. Non-Bargaining Unit, B4I - Nursing Psychiatry 4R RV - BI, Mount Sinai Beth Israel PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR)/Care Checks and role models expected behaviors. 3. Ensures the integration of Care Checks/PHR into clinical activities to enhance Relationship Centered Care validates that staff members perform Care Checks on all patients by direct observation and patient feedback. 4. Assesses staff competency in Care Checks/PHR and provides consistent meaningful feedback with more focused feedback as needed. 5. Conducts rounding of patients on a daily basis (Monday-Friday.) Conducts rounding on staff on a weekly basis 6. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 7. Collaborates with the physician dyad and escalates concerns as appropriate. 8. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 9. Demonstrates caring, agility, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care Dedicated Sit Down, Purposeful Hourly Rounding (PHR)/Care Checks, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. Participates and facilitates Communication Huddle with staff at the start of the shift, identifying high-risk patients who require special attention other issues of concern and escalates in a timely manner for resolution.. 2. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 3. Initiates service recovery for patients and family members who have concerns and escalates to Nursing Director/designee and Patient Relations as needed. 4. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 5. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 6. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Participates in unit and hospital based quality, patient safety and patient experience process improvement initiatives 4. Utilizes the principles of Lean methodology for process improvement through the use of the Daily Management Boards. 5. Fosters a fair and open Just Culture that encourages error and near-miss occurrence reporting. 6. Leads interdisciplinary quality improvement teams using the principles of high reliability. 7. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 8. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 9. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 10. Leads staff participation in quality and safety initiatives and mandated compliance measures. 11. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Prioritizes staff engagement and retention strategies in accordance with system and local hospital retention goals. 5. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 6. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations in all clinical specialties. 7. Implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 8. Monitors availability and maintenance of nursing equipment and supplies 9. Maintains control of established positions and manages the recruitment and retention of qualified staff. 10. Maintains patient/employee confidentiality in the management of information. 11. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 12. Insure all staff have met their orientation goals/weekly progress reports and annual competency requirements and participates in the Competency Planning Tool for unit/service 13. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. Maintains records of minutes for staff team meetings. 14. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 15. Facilitates organizational change initiatives by using effective strategies. 16. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 17. Interprets and implements collective bargaining agreements affecting staff. 18. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. 19. Participates in staffing planning committees to meet all NYS mandatory requirements to insure safe staffing PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations.

The Nurse Manager I is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Education: BSN, Master's Degree in Nursing or a health-related field. Maintain current BCLS Minimum of three years of progressive nursing leadership experience demonstrating solid management abilities Name: ACLS (Required Depts.: ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology) Issuing Authority: American Heart Association Name: BCLS Issuing Authority: American Heart Association Name: PALS (Required Depts.: ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology) Issuing Authority: American Heart Association Non-Bargaining Unit, BUP - Respiratory Institute - USD, Union Square - Downtown A. Clinical/Technical/Service Responsible to the Nursing Supervisor of the given division Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program's Administration and the philosophy of the Patient Care Services Department of the hospital Maintains standards of nursing care and practice by supervising and evaluating nursing personnel Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise Recognizes patient's problems and participates in their resolution Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff Participates in formulating, interpreting, and implementing nursing service programs Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records Participates in the orientation and evaluation of new nursing staff Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) Identifies physical, behavioral and emotional characteristics typical for the age group Modifies approaches based on patient age-specific needs and responses to treatment Provides care for patients based on age-specific needs Uses communication techniques which are age appropriate B. Organizational/Managerial Participates in the department's performance improvement activities Maintains patient/employee confidentiality in the management of information Observes the Health Care System's compliance policies Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations Interprets the hospitals nursing policy and standards relative to patient care in clinics Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies Participates in counseling and disciplining of staff, when appropriate Monitors all security aspects of the medication process Reviews patient and narcotic records in a timely manner Monitors availability and maintenance of nursing equipment and supplies in the clinic(s) Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications C. Educational/Professional Development Participates in the development of other staff members Meets regulatory, licensure and annual health assessment requirements Identifies learning strengths and needs Utilizes learning resources Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services Demonstrates willingness to evaluate own nursing practice Keeps abreast of current nursing literature Avails self of continuing education programs/professional conferences/seminars/workshops Keeps abreast of legal and political issues related to health care and nursing Counsels staff with regard to pursuing on-going formal education Encourages staff attendance at in-service and Continuing Education programs Provides learning experiences for nursing personnel on an individual basis Acts as a role model to nursing staff D. Communication/Relationships Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community Acts as a resource person for staff with regard to Program and Nursing policies and procedures Interprets the role of the nurse to the patient, to other clinic staff and to the community Demonstrates good interpersonal relationships Demonstrates skills in communication on both oral and written levels Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters May be required to perform other duties as assigned Items 1-45 are essential functions of this position under the Americans with Disabilities Act

Join Our Team as a Nurse Manager! Now Hiring Multiple Full-Time Nurse Manager Positions Lead with purpose and make a difference in patient care! We are seeking a passionate and experienced Registered Nurse, RN leader to manage and oversee nursing practice and operations in our dynamic healthcare environment. Available Positions: Inpatient Rehab Experience: 3-5 years in a clinical rehab unit (stroke, spinal cord injuries, traumatic brain injury, and complex medical conditions) Preferred: Rehab certification Lead a team dedicated to transforming lives through specialized rehabilitation care. Emergency Department (Days & Evening Shifts) Experience: 3-5 years of ED nursing leadership Thrive in a fast-paced environment, guiding your team through critical moments to provide life-saving care. ICU (MISU/SICU/CTICU) Experience: 3-5 years of Critical Care leadership Oversee cutting-edge care in our Medical, Surgical, or Cardiothoracic ICUs, ensuring the highest standards for critically ill patients. MedSurg Telemetry Experience: 3-5 years of Telemetry/ICU leadership Manage a dynamic unit, driving excellence in patient monitoring and acute care delivery. Education Requirements Bachelors of Science with a major in nursing is required Master's degree in nursing or healthcare-related field, or be enrolled in a program, preferred Experience Requirements 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess clinical expertise and direct experience in the specialty you will manage. Licensing and Certification Requirements Licensed as a registered nurse in the state of New York. Child abuse certification is required Infection control certification is required Basic Life Support (BLS) Issuing Agency: AHA is required The Nurse Manager oversees nursing practice and operations for a designated unit or service. Responsibilities include managing clinical nursing practice, staff recruitment and retention, labor relations, supply chain, budgeting, staffing, employee performance evaluations, quality improvement, staff education, medical records, and compliance with internal and external regulatory requirements. The Nurse Manager collaborates with interdisciplinary professionals, including the Nursing Clinical Director, unit Dyad partner, and staff, to ensure high-quality patient care that meets the needs of patients, families, and the organization.

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization Education Requirements Bachelor of Science with a major in nursing required Master?s degree in nursing or healthcare-related field required or be enrolled in a program Experience Requirements 3 years minimum demonstrated clinical and nursing expertise working bedside on medsurg unit. 3-5 years of progressive management experience in a hospital OBGYN setting Licensing and Certification Requirements (if applicable) Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York. Basic Life Support (BLS) Issuing Agency: AHA Advanced Cardiovascular Life Support (ACLS) Issuing Agency: AHA Child abuse certification is required Infection control certification is required Non-Bargaining Unit, BIP - Nursing 6W M S - STL, Mount Sinai St. Luke's PATIENT CARE 1. Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. 2. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. 3. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. 4. Validates staff members round hourly on all patients by direct observation and patient feedback. 5. Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed. 6. Conducts rounding of all patients on a daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. 8. Collaborates with the physician dyad and escalates concerns as appropriate. 9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. PATIENT EXPERIENCE 1. Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. 2. Huddles with staff at the start of each shift, identifying high-risk patients who require special attention. 3. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed. 5. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. 6. Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care. 7. Empowers staff to use evidence-based practices to increase understanding of patients' perceptions of care. 8. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. QUALITY AND SAFETY 1. Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. 2. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. 3. Fosters a fair and open culture that encourages error and near-miss occurrence reporting. 4. Leads interdisciplinary quality improvement teams using the principles of high reliability. 5. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. 6. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. 7. Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation. 8. Leads staff participation in quality and safety initiatives and mandated compliance measures. 9. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. OPERATIONS AND ADMINISTRATION 1. Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. 3. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. 4. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. 5. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations. 6. Prepares, implements and monitors unit budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. 7. Maintains control of established positions and manages the recruitment and retention of qualified staff. 8. Maintains patient/employee confidentiality in the management of information. 9. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. 10. Monitors availability and maintenance of nursing equipment and supplies. 11. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. 12. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. 13. Facilitates organizational change initiatives by using effective strategies. 14. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. 15. Interprets and implements collective bargaining agreements affecting staff. 16. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. PROFESSIONAL DEVELOPMENT 1. Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. 2. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. 3. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. 4. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. 5. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. 6. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. 7. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. 8. Serves as a professional role model and preceptor for new leadership staff and students. 9. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. 10. Contributes to the profession of nursing through leadership and participation in professional organizations.

**This position provides leadership on a 24 hours/7 days per week basis, to the nursing care team in order to provide for the patients needs while under medical care in the facility (as inpatient, resident, day surgery, etc.) as well as to assess needs, plan, implement and evaluate patients' nursing care.The Nurse Manager is responsible for one or more departments and has responsibility for operations, hiring and terminating staff; disciplining and counseling staff and for approving payroll and time records. The Nurse Manager is also responsible for the quality improvement outcomes and activities of the unit(s) to which they manage.** **Education And Credentials** **Current NYS license as a Registered Professional Nurse required. Bachelor of Science Degree in Nursing required.** **Experience** **Five (5) years of clinical experience with at least one (1) year of leadership experience required. Clinical experience in the area preferred.** **Working Conditions** **Job Details** Department: BGMC Nursing 14S Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** **Scheduled Work Hours:** 8a-5p Work Arrangement: Onsite Union Code: N00 - Non Union KH Requisition ID#: 13573 Grade: EX217 Pay Frequency: Bi-Weekly **Salary Range:** $99,469.50 - $136,763.25 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Manager Nursing Unit **Location** US:NY:Buffalo | Management | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.

We are seeking a qualified nurse with Epic experience to provide backfill support. The ideal candidate will have strong clinical skills and the ability to thrive in a fast-paced healthcare environment. Responsibilities Provide direct patient care in accordance with established policies and protocols. Collaborate with interdisciplinary teams to deliver high-quality healthcare. Utilize Epic software to manage patient records and document care. Monitor and assess patient conditions and report findings to the healthcare team. Required Experience / Certifications / Licensure Active Nursys License required. Verification of Licenses/Certificates for onboarding. Completion of Catholic Core Competencies and Skills Checklist. Valid Driver's License/State ID and Criminal Background Check. Personal health history including immunizations and TB test results. Why ARMStaffing? At ARMStaffing, we take care of our employees! We offer: Health Benefits: Day-1 access to Medical, Vision, Dental, Life, and more Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care Clinical Support: In-house clinical team available to assist and advocate 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution Recruiter Matching: Get paired with a recruiter based on your location and specialty Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more We're not the only ones who think ARMStaffing should be your first choice. Here's why: SIA's Top-50 Fastest Growing Healthcare Staffing Firms - 2019 SIA's Largest Healthcare Staffing Agencies in the U.S. - 2023 Top Workplace in the Lehigh Valley - 2022, 2023 Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics We've earned The Joint Commission's Gold Seal of Approval for healthcare staffing 15 years strong and counting! Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!