Desktop Support Specialist III - PACS Imaging - Digital and Technology Partners - Onsite/Hybrid
Mount Sinai Health System 4.4
New York, NY jobs
- 80% onsite, 20% remote weekly
Shift: Monday - Friday, Days 9am - 5pm
The Desktop Support Specialist III is a senior level technician who provides an escalated level of service. This includes the support and consultation to business area management and staff at a highly technical level for all aspects of workplace technology services including but not limited to network-based systems, software and hardware
Responsibilities
Provides support to business area management and staff at the highest customer service and technical level for all aspects of workplace technology services including but not limited to network-based systems software and hardware, systems security, recovery and back-up procedures, troubleshooting, repairs, installations and upgrades
Manage, support, and troubleshoot network printers, scanners, mobile devices, etc.
Moves, adds and changes workstations throughout Mount Sinai locations and off campus.
Provides support for Mount Sinai users at remote sites outside the campus which might require local travel.
Participates in the testing of new workplace technology packages, including remote connectivity products, equipment, implements and tests prototypes, installation quality assurance tests and ensures consistency with standards, protocols, and procedures.
Provides third level support on incidents and escalates problems and issues as required to various IT groups.
Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns.
Maintains a high level of collaboration and communication to work effectively with end users, coworkers and upper management to perform related duties as assigned, requested, or needed.
Trains and mentors Desktop support Specialist I and II to provide best in class customer service and achieve better resolution times.
Completes all required / assigned training.
Performs related duties as assigned or requested.
Qualifications
Education Requirements_
A baccalaureate degree in Information Technology or related area and five years of experience in a helpdesk, desk side, application, or systems support role.
OR
A four-year high school diploma or GED equivalent and seven years of satisfactory experience in the area described above.
Experience Requirements
At least five (5) years of full-time experience in computer repair, maintenance and installation.
Strong customer service and organizational skills.
Excellent oral and written skills in order to effectively communicate to clients and superiors.
Ability to identify problem trends based on phone call volume and online ticketing system entries.
Ability to provide technical support over the phone and/or desk side while maintaining a professional demeanor.
Ability to handle constantly changing flow of workload; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
PACS Imaging support preferred.
Licensing and Certifications Requirements
Certifications preferred: A+ / Network+ / Security+ / Apple Certs and Microsoft Azure Fundamentals / ITIL Foundation
Computer Skills
Must have excellent troubleshooting skills with Hardware and software
Expert knowledge of all Windows Operating Systems
Expert knowledge supporting and troubleshooting Microsoft 365.
Expert knowledge supporting, troubleshooting, and deploying iOS/Android mobile devices.
Expert understanding of networking and familiarity with TCP/IP and DHCP.
Expert knowledge of Active Directory and basic AD administration (User and Group management).
Hands on experience working with an ITSM/ticketing system (ServiceNow preferred).
General Skills and Competencies
Requires an in-depth knowledge of end user computing systems and hardware, client functions and applications, excellent consultative and communication skills, analytical ability, decisiveness, strong judgment, and the ability to work effectively with clients and other IT management and staff.
Must be flexible regarding duties and hours to cover and willing to travel to offsite locations.
286 - DTP Applications and Service Delivery - MSH, Mount Sinai Hospital
$52k-69k yearly est. Auto-Apply 15d ago
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Data Science Analyst III - Enterprise Data Analytics - Digital and Technology Partners - Hybrid
Mount Sinai Health System 4.4
New York, NY jobs
**This is a hybrid position that requires onsite occasionally at 150 E 42nd Street Corporate Offices** The Data Science Analyst III is a senior role, collaborating with stakeholders from across the organization to develop sophisticated analytics to provide information, insights and BI (Business Intelligence) solutions that contribute to sound strategic planning, decision-making, goal setting, and effective performance measurement. The Data Science Analyst III demonstrates sound and a more advanced understanding of the healthcare domain, technical data manipulation and analytic development skills and impact the patient community of the Mount Sinai Health System. Serves as mentor to others in the Data Science team and takes the lead role in project initiatives.
**Qualifications**
+ BA or BS degree minimum, in a relevant field of study; Masters degree preferred.
+ 7 years minimum, higher preferred, in analytics development expertise, preferably in health care, or for a health provider, health plan or accountable care organization, including either:
+ Working knowledge of a health care EMR such as Epic/Clarity, eCW, etc.; a payor claims system such as Facets, Amisys, etc.; or a hospital/provider system such as IDX, Soarian, etc.
+ Experience working in a health plan or consulting actuarial, financial reporting or medical economics departments highly valuable.
+ Experience as a nurse informaticist highly valuable.
+ Experience working in healthcare provider analytics related to revenue modeling, managed care contracting, population management, case management, clinical or financial decision report
+ PhD, MD or DO program may be substituted for three years of experience.
**General Skills and Competencies**
+ Demonstrates the ability to assure compliance with regulatory, insurance and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks.
+ Strong data processing / transformation skills using tools like SQL, R, Python, PySpark, etc.
+ Strong project or process management skills.
+ Strong analytical skills, with the ability to perform complex analysis and make recommendations based on statistical inferences. Experience with and an understanding of a wide variety of analytical or statistical methods.
+ General understanding of ETL/ELT tools like Azure ADF/Databricks, or similar tools.
+ Working knowledge of Business Intelligence products such as Tableau, PowerBI, etc a plus.
+ Experience in LLM Prompt Engineering / AI assisted development a plus.
+ Experience in JavaScript/TypeScript a plus.
+ Exposure to Palantir Foundry platform a plus.
+ Advanced analytical, financial and technical skills needed to perform complex analysis and data modeling using sophisticated report writing and data management tools.
+ Ability to exercise critical thinking and logical reasoning, and understand the conceptual framework and database relationships underlying health care data.
+ Ability to think creatively; demonstrated excellent problem solving skills.
+ Excellent oral and writing skills characterized by the ability to communicate effectively with varying audiences.
+ Demonstrated ability to articulate goals, plan and implement processes to achieve those goals, recognize and assess the implications of confounding variables, anticipate consequences, and meet deadlines.
+ Advanced interpersonal (e.g., mediating, mentoring, teaching) skills required to service internal and external clients effectively, and manage relationships and activities that are diverse and complex.
+ Self-motivated and resourceful, with a demonstrated ability to think and work independently, and to exercise independent judgment in originating or developing complex techniques or programs in a complex and dynamic environment.
+ High level of integrity as demonstrated by 1) appropriate treatment of confidential or protected health information, 2) adherence to policies, procedures, rules, and regulations, 3) professional conduct in dealing with persons internal and external to the organization, and 4) sensitivity to populations served by the organization.
, 223 - DTP Enterprise Data & Analytics - MSH, Mount Sinai Hospital
**Responsibilities**
1. Analyzes data requests using information technology, enrollment, claims, pharmacy, clinical, contract, medical management, financial, administrative and other corporate data from both modeled and disparate internal and external sources.
1. Works with departmental staff to identify requirements for reporting and / or business intelligence tools.
2. Identifies necessary data, data sources and methodologies.
3. Collects, organizes, integrates, analyzes and interprets data.
4. Leverages advanced statistical analysis methods to create insightful recommendations and conclusions that may be communicated to the stakeholder.
5. Identifies and addresses expected and unforeseen data complexities to mitigate their impact on the analytic outcome and associated business decisions. Works to improve data quality where possible within created analytical models. Feeds data quality issues back to IT or identified data stewards to facilitate creation of high quality metrics.
6. Develops and may present reports, analyses and findings to senior management and others as scheduled or requested.
2. Responsible for one or more of the following stakeholder groups:
1. Contracting and Commercialization - May assist in the modeling and forecasting contract scenarios, measuring ongoing performance and identify trends in performance to inform our clinical or contracting staff to improve contract outcomes.
2. Care Management - Helps to identify, understand and prioritize at-risk members in need of care management. Helps stratify our membership to optimally use resources to focus on the patients most in need, currently or in the future.
3. Medical Directors - Helps to identify utilization trends and variations across the different categories of health care services to assist the Medical Directors to focus their efforts to maximize contract performance and clinical effectiveness.
4. Quality and Documentation - Helps to link payer quality and documentation opportunities into operational analytic processes to maximize our quality scores, top line revenue and optimize the use of resources in concert with MS Health System contracts.
5. I.T. / High Performance Computing in any ongoing projects.
3. Acts as liaison/analyst for internal stakeholders, understands their needs and translates them into reporting and analytic solutions.
4. Effectively communicates with stakeholders and customers and ensures all requests are properly triaged, recorded and tracked.
5. Adheres to corporate standards for performance metrics, data collection, data integrity, query design, and reporting format to ensure high quality, meaningful analytic output.
6. Helps identify and understand data from internal and external sources for competitive, scenario and performance analyses, and financial modeling to gain member/provider insight into new and existing processes and business opportunities.
7. Works closely with IT on the ongoing improvement of Mount Sinai's integrated data warehouse, driven by strategic and business needs, and designed to ensure data and reporting consistency throughout the organization
8. Develops and maintains project work plans, including critical tasks, milestones, timelines, interdependencies and contingencies. Tracks and reports progress. Keeps stakeholders apprised of project status and implications for completion.
9. Provides technical support to data analytics functions as they relate to varied business units, and technical expertise on the selection, development and implementation of various reporting and BI tools tied to business unit reporting requirements. Creates new BI reports and interactive dashboards as required.
10. Prepares clear, well-organized project-specific documentation, including, at a minimum, analytic methods used, key decision points and caveats, with sufficient detail to support comprehension and replication
11. Ensures customers are adequately trained to use self-service BI tools and dashboards.
12. 1Assists and may teach others within the organization on how to a) define meaningful process and performance measures, b) develop BI queries, and c) generate and use management reports effectively.
13. Shares development and process knowledge with other analysts in order to assure redundancy and continuously builds a core of analytical strength within the organization.
14. Demonstrates proficiency with the principles and methodologies of process improvement. Applies these in the execution of responsibilities in support of a process focused approach.
15. Other duties as assigned.
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $106108 - $166399.92 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$106.1k-166.4k yearly 60d+ ago
Social Worker - WTC Program (Monitoring)
Mount Sinai Health System 4.4
New York, NY jobs
Job Title: Social Worker - WTC Program (Monitoring)
Social Work Services at the Mount Sinai Hospital
The Mount Sinai Hospital is a 1,134-bed facility with an extensive outpatient and specialty care network and is the largest hospital in the Mount Sinai Health Care System. It offers comprehensive social work services and programming to meet the myriad needs of the diverse populations we serve. We believe that total patient care must emphasize the physical, emotional, and social needs of each patient and their care partners. Social Workers collaborate within interprofessional teams to serve patients and the larger community from both a micro and macro level including both direct care and prevention. Founded in 1907, the Department of Social Work Services at the Mount Sinai Hospital is one of the oldest hospital social work departments in the nation with over 450 licensed social workers employed across more than 65 different program/service areas. Employment in our department provides a pathway to LCSW licensure as well as access to a broad range of continuing education, professional development and extra-curricular opportunities.
This position is in the World Trade Center Health Program (WTCHP), which provides medical and mental health monitoring and treatment to rescue, recovery, and clean-up workers who responded to Ground Zero following 9/11. Many of these workers are diagnosed with World Trade Center (WTC)-related physical and mental health conditions. Monitoring Social Workers in the WTCHP are responsible for providing clinical services to responders seen at the WTCHP for monitoring.
NYS LMSW or LCSW.
Excellent engagement and assessment skills.
Excellent collaborative skills, with ability to work flexibly in a high-volume, fast-paced setting.
Knowledge of public benefits programs and interest in learning about issues specific to population, including e.g., occupational safety and health issues, unions, workers' compensation, employees' rights
preferred.
Experience conducting risk assessments, mental health assessments and/or mental health treatment experience, especially with PTSD, preferred.
Excellent documentation and organizational skills.
Experience with unions or worker organizations desirable.
Bilingual (English/Spanish or English/Polish) preferred.
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $85,280.00 - $97,760.36 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, 191 - SOCIAL WORK WTC - MSH, Mount Sinai Hospital
The responsibilities of the social worker in this position include, but are not limited to:
Conducting mental health interviews with responders during their annual monitoring visits.
Identifying patient need for referrals for WTCHP mental health intake.
Providing crisis intervention to patients.
Identifying patient need for social services and referring to social work case management as needed.
Offering information and immediate case management referral for patients with urgent resource-related needs (e.g., food insecurity).
Providing information about WTC-related benefits, including registration deadlines and Victim's Compensation Fund.
Actively collaborating with interdisciplinary team members around patient care needs and issues.
Maintaining timely and clear documentation of patient contacts and visits in multiple systems.
Participating in general staff meetings.
.
This position will require the ability to work primarily onsite at the MSH campus and offers the option to work remotely one day a week with access to basic technological equipment (e.g., computer with webcam, high-speed internet, and reliable cellphone service in space established for work) and a private area in which confidential work can be done. The ability to work full time at the MSH campus and evening/weekend hours may be required.
$85.3k-97.8k yearly Auto-Apply 44d ago
Access Center Lead Agent- Call Center, Hicksville, Long Island, HYBRID, Full Time, Days, Offsite
Mount Sinai Health System 4.4
Greenlawn, NY jobs
The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the Supervisors absence.
**Qualifications**
+ High School diploma/GED
+ 3+ years of secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment
**Responsibilities**
1. Schedules patient FPA appointments and updates practice management system.
2. Collects patient demographics and insurance information and enters into practice management system.
3. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.
4. May schedule patients appointments for tests or consults.
5. May initiate reminder calls for next days appointments.
6. Manages training and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor.
7. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns.
8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting.
9. May participate and offer input into the Performance Appraisal process with the Supervisor.
10. Point of contact in the Supervisors absence.
11. Performs other related duties.
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $21 - $34 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$21-34 hourly 60d+ ago
Inpatient Coding Specialist I - Medical Records - Mount Sinai Hospital - FT Days 8AM-4PM (Remote)
Mount Sinai Health System 4.4
New York, NY jobs
Responsible for the review and coding of inpatient and/or ambulatory surgery records utilizing ICD-10-CM and ICD-10-PCS or CPT coding guidelines and conventions for the establishment of diagnoses and procedures. The coded data is utilized for reimbursement, clinical care assessment, education, research, case mix and health care statistical reporting.
Education Requirements
Coding certificate, CCA. CCS (inpatient) or CCS-P (outpatient) certification preferred.
Experience Requirements
Minimum of 2 years inpatient/outpatient coding experience in acute tertiary care hospital
Proficiency in the use of automated coding and DRG/AOC grouping software.
Licensing and Certification Requirements (if applicable)
Name: Certified Coding Specialist (CCS)
Issuing Agency: American Academy of Professional Coders (AAPC)
Collective bargaining unit: SEIU 1199-MSH
SEIU 1199 at Mount Sinai Hospital, 183 - Medical Records - MSH, Mount Sinai Hospital
1.Reviews, analyzes and codes inpatient and/or ambulatory (outpatient) surgery records utilizing all prevailing coding guidelines and conventions for the establishment of diagnoses and procedures.
2.Queries physicians for clarification of documentation if required.
3.Participates in the documentation improvement process on conjunction with Coding management and leadership.
4.Consistently meets or exceeds coding productivity standards as per department policies.
5.Ensures compliance with CMS and other regulatory compliance guidelines.
6.Participates in continuing education opportunities as set forth by Coding leadership. Acquires continuing education hours to maintain certification(s).
7.Promotes and contributes to the collaboration between HIM in a positive manner and serves as mentors to junior coding staff.
8.Other responsibilities as required.
$58k-75k yearly est. Auto-Apply 60d+ ago
Director Pre Appeals Management-HSO Appeals Management -Corporate 42nd Street-Full-Time-Days -Remote
Mount Sinai Health System 4.4
New York, NY jobs
The Director, Pre Appeals Management is a strategic enterprise leader who provides strategic leadership and operational oversight for the hospital's pre-appeals management program. This role ensures the appropriate use of medical resources, compliance with regulatory standards, and coordination of care to improve patient outcomes while controlling costs. The Director collaborates closely with medical staff, vendors, case management, and payers to secure payment and benefits for beneficiaries that is in alignment with the clinical care provided.
**Qualifications**
+ Bachelor?s degree in Nursing (BSN) or related healthcare field required
+ Master?s degree in Nursing, Healthcare Administration, Business, or related field strongly preferred
+ **Licensure/Certification** :
+ Active RN license in the state of employment required
+ Certification in Case Management (CCM, ACM) or Utilization Management preferred.
+ 7+ years of experience in clinical acute clinical, utilization management, appeals management or related operations
+ 3+ years in a leadership or management role
+ Strong understanding of payer policies, utilization management
+ **Skills & Competencies** :
+ Proven ability to lead cross-functional teams and manage complex workflows
+ Strong analytical and problem-solving skills
+ Knowledge of relevant laws and regulations (e.g., HIPAA, CMS, utilization management standards)
+ Experience with EHR/EMR systems, payer portals, or access control tools
+ Excellent communication and interpersonal skills
+ **Preferred Qualifications (Industry-Specific)** :
+ Healthcare: Experience with utilization management for medical services, procedures, or medications
+ Insurance: Understanding of benefits verification, coverage determination, or claims workflows
+ Fintech/IT: EPIC
**Describe Work Environment**
Office-based
May require occasional travel to regional offices or conferences
Non-Bargaining Unit, 416 - HSO Appeals Management - MSH, Mount Sinai Hospital
**Responsibilities**
+ Lead and manage the pre appeals department and related vendors , including supervision of pre appeals nurses, and support staff.
+ Develop and implement pre appeals strategies, policies, and procedures to ensure regulatory compliance (CMS, The Joint Commission, NCQA, etc.).
+ Oversee daily pre appeals activities including admission and continued stay, and discharge reviews using CMS guidelines and payer contract terms.
+ Ensure timely and appropriate communication with payers for authorization, denials, and appeals.
+ Collaborate with physicians and clinical teams to ensure appropriate levels of care and efficient resource utilization.
+ Analyze utilization data and key performance indicators to identify trends, variances, and opportunities for improvement.
+ Serve as a liaison between hospital administration, payers, medical staff, and external partners.
+ Lead denial management and appeal processes to minimize revenue loss.
+ Conduct staff education and training on denial avoidance processes, documentation, and compliance.
+ Participate in hospital quality and performance improvement initiatives.
+ Maintain current knowledge of healthcare regulations, reimbursement models, and best practices.
+ Manage departmental budget, staffing levels, and performance evaluations.
**Key Outcomes of Success:**
+ Enhanced patient satisfaction and financial transparency
+ Measurable reduction in clinical submission errors and denied level of care.
+ Alignment with organizational goals and regulatory requirements
+ Demonstrated leadership in enterprise-wide initiatives that advance access, equity, and financial stewardship
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153723 - $230584 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$52k-78k yearly est. 60d+ ago
Social Worker - Employee Assistance Program Counselor
Mount Sinai Health System 4.4
New York, NY jobs
**Job Title:** **Social Worker - Employee Assistance Program Counselor** **_Social Work Services at the Mount Sinai Hospital_** The Mount Sinai Hospital is a 1,134-bed facility with an extensive outpatient and specialty care network and is the largest hospital in the Mount Sinai Health Care System. It offers comprehensive social work services and programming to meet the myriad needs of the diverse populations we serve. We believe that total patient care must emphasize the physical, emotional, and social needs of each patient and their care partners. Social Workers collaborate within interprofessional teams to serve patients and the larger community from both a micro and macro level including both direct care and prevention. Founded in 1907, the Department of Social Work Services at the Mount Sinai Hospital is one of the oldest hospital social work departments in the nation with over 450 licensed social workers employed across more than 65 different program/service areas. Employment in our department provides a pathway to LCSW licensure as well as access to a broad range of continuing education, professional development and extra-curricular opportunities.
The social worker in this role will function as an Employee Assistance Counselor (EAC) in the Employee Assistance Program (EAP) of Mount Sinai Health System. The EAC will be deployed to the **Mount Sinai Morningside (MSM)** campus and will include a hybrid model of on-site and remote work.
The EAC will assist the Program Director with program operations and all aspects of Employee Assistance (EA) service delivery. This includes EA critical incident response, consultation services, and the provision of short-term counseling services to health system faculty, staff, and immediate family members. The EAC will also provide broadly focused training programs to diverse stakeholder groups (i.e., managers, supervisors, and union reps). They will accommodate flexible staff schedules and office assignments in response to urgent/emergent situations. The EAC will provide the Director timely feedback regarding organizational issues, situations, and trends. They will be expected to participate in the EAP's student education program.
The EAC serves as a member of the interdisciplinary organizational team. They will collaborate closely with the Employee Health Service (EHS), Labor Relations (LR), Nursing and Security to address and resolve a range of complex Human Resource (HR) issues. In summary, the EAC functions at the intersection of human resources, job/personal performance, and behavioral health.
**Qualifications**
+ Prior EAP experience _preferred._
+ Excellent communication skills and demonstrated capacity for critical thinking and problem solving.
+ Organizational and clinical knowledge relevant to the resolution of complex workplace problems.
+ Knowledge of organizational policies and best practices in the areas of behavioral health counseling, critical incident response, behavioral risk assessment, wellness, and work/family life balance.
+ Proficiency in MS Office: Word, Excel, Outlook.
+ Minimum one year in current position.
Non-Bargaining Unit, 186 - Social Services - MSH, Mount Sinai Hospital
**Responsibilities**
+ NYS LMSW or LCSW.
+ Provide short term problem focused counseling and referral services to faculty, staff, and immediate family members for a range of personal issues including, marital, family, behavioral health, stress management, substance use and other personal concerns.
+ Conduct individual assessments. This includes record reviews, collateral contacts, and consultations with other professionals. Formulate service plans including appropriate referrals for evaluation and treatment. Refer clients to other services as needed for medical evaluation, treatment and/or needed social services.
+ Develop internal and external resources with service providers available to assist clients with various behavioral health concerns. Establish and maintain collaborative relationships with appropriate care providers.
+ Establish and maintain collaborative relationships with key organizational stakeholders.
+ Conduct risk assessments and implement safety management plans.
+ Assume operational responsibility for EA colleagues during episodes of PTO, FMLA, MLOA and other absences.
+ Develop and provide educational/training programs regarding EA services. Develop and distribute promotional materials regarding the program's goals and objectives to increase visibility and utilization.
+ Prepare and maintain confidential case records and reports.
+ Participate in the graduate education program.
+ Recommend suggestions to assure optimal service delivery.
+ Perform other duties as assigned.
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $85280 - $97760.36 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Clinical Revenue Auditor-CDM Patient Financial Services-Corporate-Full-Time-Days- Hybrid.
The Clinical Revenue Auditor for the Mount Sinai Health System (MSHS) and the Icahn School of Medicine at Mount Sinai (ISMMS) (which includes the MSHS and the Faculty Practice Plan) is responsible for reviewing and verifying that all billable services and procedures provided to patients are accurately documented, coded, and submitted for payment. This position plays a key role in ensuring the financial health and compliance of the organization and bridges the gap between clinical care and medical billing and reimbursement. This position will report to the Senior Director.
This role will serve as a crucial link in the revenue cycle, ensuring that patient care translates into accurate and timely reimbursement, safeguarding the financial well-being of the organization and contributing to improved patient care standards. This role requires a unique blend of clinical expertise and financial acumen to ensure compliance with healthcare regulations and collaborate with staff to resolve issues and provide education.
Bachelors in an applicable healthcare-related profession; Masters is preferred
3-5 years of clinical experience is required. Key skills include a strong understanding of medical terminology and patient care, expertise in medical coding systems and healthcare regulations, analytical and problem-solving abilities, excellent communication skills, and proficiency with EHR systems and audit software. Attention to detail and ethical judgment are also important.
Demonstrated success in a large not-for-profit/academic health system facility or multi-entity revenue cycle environment.
Extensive knowledge of medical billing software and electronic medical records. Must have experience working with Epic.
Knowledge of insurance and governmental programs, regulations, and billing processes (e.g., Medicare, Medicaid, etc.), managed care contracts and coordination of benefits is required. Working knowledge of medical terminology, and medical record coding experience are highly desirable.
Excellent interpersonal skills and experience working with senior management and other leaders, along with the ability to communicate concepts to others.
Knowledge of and experience in health care including government payers, applicable federal and state regulations, healthcare financing and managed care.
Expected to stay updated on current medical billing and coding processes, clinical procedures, and relevant disease states.
Demonstrated ability to engage in positive, powerful persuasion with individuals or groups with diverse opinions and/ or agendas, leading to outcomes that meet identified goals.
Excellent verbal and written communication and organizational abilities. Accuracy, attentiveness to detail and time management skills are required.
Ability to interact effectively with multidisciplinary teams, including physicians and other clinical professionals internally and externally.
The ability to maintain a high level of positive energy/creativity during periods of elevated work demands.
Ability to prioritize multiple objectives in a rapidly changing environment and deliver quality outcomes.
Ability to develop and maintain effective relationships at all levels throughout the organization.
Licensing and Certification Requirements:
Current NYS licensure (RN, OT, PT, SLP, PA, Social Worker, Laboratory Technologist, Radiological Technologist and related professions).
Certifications such as Certified Professional Medical Auditor (CPMA), Certified Inpatient Coder (CIC), Certified Coding Specialist (CCS), or Certified Healthcare Auditor (CHA) can be beneficial.
Computer Skills:
MS Office Suite (Intermediate)
, 518 - PFS 633 Third Avenue - MSH, Mount Sinai Hospital
Conduct thorough charge capture/clinical audits to assess the effectiveness of the billing process.
Identify and rectify missing or incorrect charges, coding errors, and inconsistencies between documentation and billing.
Perform root cause analysis to understand the underlying issues contributing to revenue leakage and develop corrective action plans.
Optimize revenue capture by ensuring all billable services are appropriately charged, ultimately maximizing reimbursement for services rendered.
Ensure adherence to coding guidelines and compliance regulations set by entities like the Centers for Medicare and Medicaid Services (CMS).
Mitigate the risk of compliance violations, audits, and potential penalties related to billing errors.
Streamline charge capture processes to improve efficiency and reduce administrative burden.
Collaborate with clinical, billing, coding, and IT departments to address documentation issues and optimize workflows.
Leverage charge capture software and analytics tools to identify gaps and areas for improvement in the charge capture process.
Coordinate with payers to ensure timely handling of audit requests, review technical payer denials, determine if an appeal is warranted, and write and track appeal letters.
Educate clinical teams and other stakeholders on appropriate documentation and charge capture practices to promote adherence to standards and improve overall process efficiency.
Build effective, collaborative relationships with key stakeholders across departments.
Resourceful in creating or fine-tuning the processes necessary to complete the work along with the ability to organize people and activities.
Challenge existing norms or courses of action to facilitate fully informed decision-making. Help institute balanced decision-making by identifying risks and opportunities.
Establish and maintain strong working relationships with revenue cycle leaders, key stakeholders, and foster a strong working relationship with key strategic partners.
Create feedback loops and enhancement pipelines informed by stakeholders and data.
Ensure compliance with all HIPAA privacy and security standards.
Conform to the established policies/ procedures/ processes/ Standards of Behavior.
Performs other duties as required by the Senior Director
$55k-75k yearly est. Auto-Apply 60d+ ago
Pharmacy Finance Intern; Mount Sinai Health System; Per Diem (HYBRID)
Mount Sinai Health System 4.4
New York, NY jobs
The management of pharmacy finance is critical to our success and goals at Mount Sinai Health System.
Reporting to a pharmacy finance leader, MSHS Pharmacy Finance, this role will support process improvements and strategic initiatives related to the finance and accounting of pharmacy medications.
A minimum of a high school diploma or GED is required as per MS Health System hiring policy. Otherwise, Bachelors, Masters or Ph.D as applicable.
Excellent written, verbal and interpersonal communication skills. Strong critical thinking, data analysis, and problem-solving skills with project management ability; attention to detail; use of Microsoft Office (Excel, Word), database software, and preferred knowledge of inventory management software
The role will be based at one of the health system?s acute care sites or at the Corporate Services Center, within the New York City metropolitan area
Non-Bargaining Unit, 600 - HSO Pharmacy - MSH, Mount Sinai Hospital
Major Responsibilities
1. Support the MSHS Finance and Accounting Teams, alongside Inventory Planning & Procurement teams, that manages the revenues, costs, and replenishment of medications across the system.
2. Support the deployment of inventory management practices that will achieve drug availability expectations in an optimal / cost-efficient manner.
3. Data analytics and reporting to generate key insights in driving Pharmacy supply chain performance improvement.
Key Focus Areas include, but are not limited to,
· Mitigation and management of medication shortages leveraging technology and predictive ordering processes
· Automation related to pharmacy stockroom inventory management,
· Pharmaceutical contracting and GPO optimization activities,
· New product introduction and lifecycle management of pharmaceuticals.
· Ensuring compliance with DSCSA provisions.
Scope of Responsibilities
a. Research and benchmarking of best practices in pharmacy finance, accounting, and supply chain optimization
b. Analysis of Data, Developing Core Metrics and Reports for performance measurement
c. Participate in the ideation / deployment / implementation of system SC initiatives
d. Assessing and improving Procure-to-Pay and Inventory Mgt process & workflows
$102k-133k yearly est. Auto-Apply 51d ago
Associate Dir, Health Systems & Process Improvement-Health System Operations-Full-Time-Days -Hybrid
Mount Sinai Health System 4.4
New York, NY jobs
The Associate Director of Health Systems and Process Improvement is responsible for supporting the day-to-day operations of the Health Systems and Process Improvement department. This individual ensures that the complex performance improvement initiatives across the health system are executed in a high quality, timely, and effective manner. Reporting to the Director of Health Systems and Process Improvement at The Mount Sinai Health System, the Associate Director Systems and Process Improvement Manager directly manages and develops departmental analysts, engineers, and managers. In conjunction with the Director, this individual also contributes to the strategic vision of Health Systems and Process Improvement.
Bachelors' degree in Business, Industrial Engineering, Health Care-clinical or administration, or related quantitative field required; Masters Degree preferred.
8+ years direct operations management, performance improvement, or consulting experience in one or more of the following areas: Strategic planning, operations management, quality improvement, process improvement
Non-Bargaining Unit, 614 - Health System Operations - MSH, Mount Sinai Hospital
Manages and deploys Health and Systems Process Improvement analysts, engineers, and managers in conjunction with director to drive successful execution of PI initiatives from project scoping, selecting an appropriate methodology, identifying KPIs, monitoring/supporting progress, implementation and re-measurement
Directly manages HSPI resources by measuring and tracking productivity, monitoring assigned projects and deploying resources as needed to meet needs of organization
Supports professional development and mentorship of HSPI resources
Manages and develops internal standard operating procedures to ensure the timely and effective completion of PI initiatives
Responsible for monitoring/documenting detailed process metrics (i.e. cost, quality, throughput, etc.) and project status of PI initiatives as well as updating key leadership and stakeholders on status of PI initiatives; effectively meets deadlines and/or communicates constraints
In conjunction with director, responsible for soliciting projects from all levels of organization and ensuring alignment with strategic plan of Mount Sinai Health System
In conjunction with director, provides technical guidance on continuous process improvement methodologies to leadership
Provides guidance on the development of continuous process improvement education and training programs for all levels of staff (Lean, Six Sigma, PDSA)
Creates and administers didactic training curriculum on a performance improvement tools. May administer training to all levels of the organization.
Responsible for detailed documentation and record keeping of all completed and active PI initiatives to ensure sharing of best practices throughout organization
Responsible for the calculation and development of measures related to the ROI of Health Systems and Process Improvement
May serve as mentor to Health Systems and Process Improvement Analysts, Health Systems and Process Improvement Engineers, and junior Health Systems and Process Improvement Managers
Maintains current knowledge of health care delivery trends and evidence-based solutions for improving the delivery of care and services
Leads and facilitates initiatives as needed
Performs other duties as required
$87k-134k yearly est. Auto-Apply 60d+ ago
Applications Analyst III (Digital Application Developer) - Digital and Technology Partners - Remote
Mount Sinai Health System 4.4
New York, NY jobs
The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. This position is a senior level developer/analyst position responsible for acquiring in-depth knowledge of Digital platforms and solutions. The role will work independently in completing project tasks and leading the execution of the following tasks as part of systems implementation: building system components, testing, documentation of workflows and other project information, implementation support and maintenance of software.
Education:
Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred.
Experience:
Five years of solid, diverse work experience in IT
Experience with the Epic software or other clinical or business systems
Experience working independently and demonstrated accountability for groups of tasks or processes
Familiarity with third-party libraries and API integrations
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99,200.00 - $148,800.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital
Successfully achieve certification in a primary Epic application assigned as determined by Epic Course Catalog.
Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts.
Assists in planning, organizing and controlling the activities of the section.
May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).
Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.).
Develops new features and user interfaces from wireframe models. Ensures the best performance and user experience of the application
Acts as expert technical resource to development staff in all phases of the development and implementation process.
Works within a technical architecture of interoperable systems, collaborating with other technology teams and vendors, to apply best application architecture designs.
May act as a project leader.
Performs related duties as assigned or requested.
$99.2k-148.8k yearly Auto-Apply 44d ago
Senior Financial Analyst/CDM Chargemaster -Corporate-Full-Time Days (REMOTE)
Mount Sinai Health System 4.4
New York, NY jobs
We seek an experienced Senior Financial Analyst / CDM Chargemaster with strong medical coding expertise to support the maintenance, compliance, and optimization of the hospital Charge Description Master (CDM). The ideal candidate will possess advanced knowledge of Epic (required) and Meditech (preferred) systems, and collaborate cross-functionally with clinical, financial, coding, and IT teams to ensure accurate and regulatory-compliant charge capture.
**Qualifications**
+ Bachelors degree in Accounting or an equivalent combination of education and experience
+ 5+ years of experience in hospital chargemaster maintenance and medical coding.
+ Certified Professional Coder (CPC) or equivalent credential required
+ Proficient in CPT, HCPCS, revenue codes, and Medicare billing regulations.
+ Advanced proficiency in Epic, especially in EAP configuration and charge workflows.
+ Strong analytical skills and proficiency in Excel and related tools.
+ Epic certification in Charging or Billing is highly desirable.
+ Experience with Meditech and legacy systems preferred.
+ Background in Revenue Integrity, Health Information Management, or financial analysis preferred.
+ Strong interpersonal skills with the ability to communicate across clinical, financial, and IT departments preferred.
+ Up-to-date knowledge of payer regulations and healthcare compliance standards preferred.
Non-Bargaining Unit, 506 - Chargemaster/Projects - MSH, Mount Sinai Hospital
**Responsibilities**
**New Charge Requests & Clinical Documentation Review:**
+ Review clinical documentation to validate appropriate charge code builds and resolve charge suspense issues
+ Process and evaluate new charge requests across departments and facilities
+ Ensure correct billing configuration across Epic and Meditech modules
**Chargemaster Maintenance:**
+ Builds new charges by reviewing, assigning, and validating CPT/HCPCS and revenue codes and setting prices
+ Review CPT-4, HCPCS, and revenue code updates regularly
+ Maintain the CDM with timely updates driven by regulatory changes and department requests
+ Ensures the ongoing accuracy and integrity of the CDM by making sure all charges are communicated and coordinated with the performing departments
**Charge Capture Auditing & Compliance:**
+ Audit charge capture for inpatient, outpatient, clinic, ED, and ambulatory services
+ Work with HIM and billing teams to support rebilling and correction processes as needed
**Coding & Billing Accuracy:**
+ Audit and validate charge integrity in Epic and Meditech systems
+ Coordinate billing code corrections with PFS, HIM, and clinical stakeholders
+ Monitor compliance with CMS and third-party payer requirements
**System Administration & Regulatory Support:**
+ Support implementation of regulatory coding changes and ensure CDM compliance across systems
+ Assist in resolving problems causing payer denial or failed Medicare edits as they involve the chargemaster
+ Coordinate with IT and clinical departments to ensure alignment of charging workflows
+ Ensures all impacted systems are updated with new /revised charge codes
+ Ensures deleted charge codes are removed from charging workflows and systems
+ Other duties and/or projects as assigned
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79440.28 - $120000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$79.4k-120k yearly 60d+ ago
Product Owner II - AI - Digital and Technology Partners - Clinical Data Science - Onsite/Hybrid
Mount Sinai Health System 4.4
New York, NY jobs
- **requires one day a week onsite.** The Product Owner II is responsible for executing the strategic direction, continuous improvement, functional and technical roadmap for AI products. This role requires a deep understanding of both existing capabilities and the broader AI marketplace (commercial vendor tools, Epic-integrated features, and emerging digital and AI innovations). Product Owners work with cross functional teams to:
+ Understand how to compete and differentiate in product delivery
+ Build the right foundations to create and scale differentiated experiences
+ Plan, manage, and drive applications for success in meeting product experience goals
+ Manage backlog of product deliverables, and groom according to learnings from qualitative and quantitative sources and in alignment with organizational goals
+ Consult with stakeholders to define requirements and develop solutions translating client's business requirements into specific systems, applications and designs for solutions.
+ Ensure all products meet internal AI governance and compliance standards by routing applicable tools through the AI Assurance Lab for risk evaluation, model card documentation, and performance monitoring.
As a leader in the organization the Product Owner II will also be responsible for leadership activities inclusive but not limited to the following.
+ Advising leadership on the technology portfolio within and sometimes outside of a product area of focus
+ Utilize in-depth knowledge of technological alternatives and directions, business systems and requirements to conduct independent analyses and reviews of technical and business requirements.
+ Understanding the long-term business objectives and proposes technology strategies to meet those objectives by introducing innovation through technology
+ Mentor and coach junior product owners or cross-functional partners
+ Influence without direct authority across engineering, data science, design, operations, and compliance
+ Drive alignment across multiple teams and stakeholders with competing priorities
**Qualifications**
+ Bachelor?s degree in a technical or healthcare discipline.
+ Nine or more years of related experience, In -depth knowledge of associated technology areas that could impact area of responsibility; healthcare technology experience preferred.
+ Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms, tailor communication to audience, mediate and facilitate communications between others, and communicate architecture to all levels of management and customers. Ability to gain buy-in from stakeholders to resolve significant architecture issues.
Non-Bargaining Unit, 271 - DTP Clinical Data Science - MSH, Mount Sinai Hospital
**Responsibilities**
1. Ensure technical design supports objectives and measures appropriately tying back to concept objectives supporting business goals
2. Lead the technical design process, the skillful application of experience, research and due diligence to the planning and execution of development and architecture. Evaluate existing solutions or explore new solutions.
3. Prioritize the product backlog as a list of work for development derived from the product roadmap and its requirements
4. Determining the overall timelines for the projects and use tactical session/documents designed to capture and track the features planned for the project
5. Define what can be delivered according to project plans , and how that work will be achieved.
6. Utilize retrospectives as an opportunity to reflect on collaboration efforts and a time to identify how to apply past insights to the upcoming project or sprint.
7. Conduct demos to show the value of the product or project or service to a current or prospective business group.
8. As a Product Owner, manage product or product portfolio roadmap as a shared source of truth that outlines the vision, direction, priorities, and progress of a product over time.
9. Define and track KPIs and measurable success criteria
10. Partner with data science and engineering teams to ensure AI models are deployable, scalable, and maintainable
11. Oversee post-launch monitoring of AI performance, drift, and user impact
12. Drive iteration strategies for models based on real-world outcomes
13. Contribute to investment decisions by evaluating cost, value, and return
14. Consider total cost of ownership (build vs. buy, infrastructure, licensing)
15. Performs related duties as assigned or requested.
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $120000 - $180060 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$120k-180.1k yearly 18d ago
Radiology - Abdominal / Body Imaging - Physician - Mount Sinai South Nassau - Oceanside, NY
Mount Sinai Health System 4.4
Oceanside, NY jobs
**Mount Sinai South Nassau is looking for a Body Imager with Strong General Skills.** The Department of Radiology at Mount Sinai South Nassau, an extremely high-quality 16-person radiology group in the New York metro region, is expanding. Increasing volumes, both at existing sites and at a new imaging center, have created a need for us to recruit an additional full-time radiologist with subspecialized training in Body Imaging.
The ideal candidate will be up to date in all areas of advanced body imaging techniques while still maintaining their interest and skill set in general radiology. Our practice encompasses all sub-specialties, with all radiologists providing general diagnostic coverage on call.
Our hospital boasts an accredited cancer center, an accredited trauma center, and an accredited stroke center. We are a 450+ bed academically oriented community hospital with state-of-the-art equipment that also provides radiology services at nearby standalone imaging centers. We are affiliated with a major academic center and have free-standing residency programs in many specialties, although not in Radiology. Our department offers teaching rotations, gives multiple monthly conferences, and staffs weekly tumor boards to further the hospital's teaching mission.
We are an extremely collegial group of physicians and our teamwork, along with our support staff and clinical services, is exceptional. We are a fully digital department with flexible work hours and schedules. Many shifts work from home. We provide competitive compensation with an excellent benefit package.
Position will remain open until filled. Recent graduates and fellows in training are acceptable.
**Qualifications**
+ Medical Degree from an Accredited University
+ New York Medical License
+ Board Eligible or Board Certified in Radiology
+ A clinical background in General Radiology and/or a fellowship training in Body Imaging
+ Interventional Radiology is not required
+ Breast Imaging is not required
+ Committed to Mount Sinai and the communities we serve
+ Excellent communication and organizational skills
+ A strong work ethic and desire to participate in a team-oriented, performance-driven Health System
Compensation range from 275K to 575K (not including bonuses / incentive compensation or benefits)
**Salary Disclosure Information:**
Mount Sinai Health System provides a salary range to comply with the New York City law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, specialties, historical productivity, historical collections, and hospital/community need. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. The salary range listed is for full-time employment and does not include bonuses / incentive compensation or benefits.
**Please specify Job Title of interest and send CV with Cover Letter to:**
**Physician Recruitment Department**
**Mount Sinai Health System**
************************************
**Responsibilities**
+ Collaborate with colleagues as an integral part of a health system
+ Significant opportunities for career development
+ Dedicated support staff
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
$107k-242k yearly est. Easy Apply 60d+ ago
UKG Solution Architect- Digital and Technology Partners - Hybrid
Mount Sinai Health System 4.4
New York, NY jobs
The Solutions Architect of Information Technologies is responsible for planning, designing, and implementing organization-wide information systems and technologies. Other responsibilities include research, development and application of new information system technologies to support the goals of managing and operating the organization.
**Qualifications**
Education:
Bachelor?s degree in Business Administration and/or Information Systems with coursework in Computer Science or equivalent; Master?s preferred.
Experience:
+ 10+ years of experience in building solutions for greater adoption by the user community
+ Should have built at least three solutions supporting more than 10K user base
+ 5 + years of building work force management solutions like UKG
+ 5+ years? experience in building productivity solutions
+ 5 years of progressive information systems management experience preferably in a health care field.
+ Should have 5+ years experience in stakeholder management
+ Experience in developing SaaS solutions.
Non-Bargaining Unit, 290 - DTP Business Applications - MSH, Mount Sinai Hospital
**Responsibilities**
1. A technology leader who can grasp complex customer requirements and translate them into precise technical requirements and solutions.
2. Ability to articulate and explain complex issues in written form and orally.
3. Design and test technical architecture and solutions
4. Create and deploy successful creative solutions for wider adoption using the latest technology.
5. Ensure that relevant technical strategies, policies, standards and practices have been applied correctly to the proposed solution.
6. Drive innovation, such as changes in the methods, processes, and guidelines within the customer organization or internally.
7. Oversee the work of a team responsible for designing, building, testing, deploying, maintaining, and supporting applications.
8. Works to establish functional application requirements and reviews solutions to ensure organizational needs are met.
9. Select and oversees the implementation of one or more application development methodologies.
10. Develops short- and long-term product maps to ensure continuous improvement of applications
11. Leads and directs other employees' work and is responsible for personnel actions, including hiring, performance management, and termination. Supervision is often provided through a team of subordinate managers.
12. Contributes to strategic planning, direction, and goal setting for the department or function in collaboration with senior management.
13. Establish departmental policies, practices, and procedures that significantly impact the organization.
14. Ensures that the team follows best software development and deployment practices
15. Ensures the timeliness of delivery for the customers
16. Solutions of UKG are the latest and keep abreast of the technology and trends
17. Takes initiative in building relationships with vendors and technologists across the enterprise
18. Collaborates with product manager and project manager to provide daily and weekly updates on the work
19. Create roadmaps, identify opportunities and execute on them for improving user experiences, efficiency , and effectiveness of the solutions
20. Is well versed with AI and is able to adapt and learn the tech to apply in the area
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $145200 - $217875 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
$145.2k-217.9k yearly 60d ago
Health Educator I-Libertas Center for Human Rights
Mount Sinai Health System 4.4
New York jobs
The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Health Educator to deliver culturally responsive, trauma-informed services to a caseload of patients at a novel treatment center for immigrant survivors of torture and other human rights violations. The Health Educator will provide clients with direct services including integrated case management, care coordination and supportive counseling, and will also contribute to program development. The Health Educator reports to the Libertas Center Clinical Director.
The Libertas Center is a grant-funded program under the Department of Emergency Medicine at Elmhurst Hospital, a 501(c)(3) nonprofit organization and a teaching hospital for the Icahn School of Medicine at Mount Sinai. The Libertas Center's mission is to provide integrated services to help immigrant survivors of torture and human rights violations heal, regain independence, and restore hope and humanity in their lives. We use a strengths-based, client-centered and trauma-informed case management approach to provide services directly on-site and through coordination with our partners within and outside the hospital. In addition to direct services, the Libertas Center builds capacity through education and training of medical and mental health providers, conducts research on best practices in caring for torture survivors, and advocates for policies to address survivors' needs. With over 15 years of experience in providing holistic services to immigrant torture survivors, our team uses its multidisciplinary expertise and an evidence-based approach to improve the well-being and quality of life for this vulnerable yet highly resilient population.
The Libertas Center is seeking a Health Educator to support the implementation of a new grant, focused on specialized eligible immigrant populations including refugees and asylees. The overarching project goal is to sustainably expand access to comprehensive, culturally responsive health and wellness services, through the delivery of health education, case management, and wellness groups that promote physical, mental, and social well-being. The position is funded through September 30, 2026, with the possibility of extension.
**Qualifications**
+ LMSW (or MSW intending to obtain license within the next 6 months)
+ 1-2 years of experience providing trauma-informed counseling and case management services to vulnerable populations preferred.
+ 1-2 years of nonprofit sector experience in a field related to human rights, global health, and/or immigration preferred.
+ Fluency in Spanish strongly preferred. Bangla, French, and other languages a plus.
+ Demonstrated cultural competency with immigrant communities and/or other vulnerable populations, ability to maintain patient confidentiality and the highest ethical standards, and a willingness to examine topics of power and structural oppression.
+ Demonstrated interest in learning about strengths-based case management and trauma-informed health care.
+ Highly detail-oriented, organized and reliably able to conduct tasks without the need for significant oversight.
+ Strong problem-solving skills; ability to address challenges of a wide variety with creativity, initiative, and resourcefulness.
+ Maturity, ability to respectfully navigate challenging situations and successfully meet responsibilities with professionalism.
+ Proven ability to work as a team player and be responsive to guidance and feedback while maintaining a positive work environment.
+ Ability to thrive on a fast-paced collaborative team where effective communication is essential.
+ Ability to work remotely with sessions with clients via video/phone, and familiarity in working with interpreters.
**Schedule**
Full-time, 9am-5pm Monday-Friday; in-person with the potential for 1 remote day/week (subject to change)
**Level of Language Proficiency**
Fluency in a second language preferred: Spanish strongly preferred; French, Bangla, Russian, Arabic or another language represented by our clients desirable.
**Location**
Elmhurst Hospital, 79-01 Broadway, Annex G, 5th Floor, Queens, NY 11373.
Non-Bargaining Unit, 870 - Emergency Medicine - ISM, Icahn School of Medicine
**Responsibilities**
The responsibilities of the Health Educator will include, but are not limited to, the following:
+ Provide Case Management and Care Coordination to an individual caseload of Libertas Center clients to ensure that their medical, mental health, social, and legal needs are met in a comprehensive and efficient manner.
+ Manage and coordinate client referrals, including tracking referral data, screening for eligibility and scheduling intakes.
+ Conduct intake assessments weekly and administer standardized questionnaires at intake and follow-up with clients.
+ Write intake narratives, eligibility forms, and specialized treatment plans for each client.
+ Develop trauma-informed treatment interventions appropriate for clients' needs with the support of clinical supervision.
+ Provide strengths-based supportive counseling to a caseload of clients.
+ Organize and facilitate individual and group health education; alternative (yoga, art, photography, etc.); and group therapy, to promote wellness.
+ Conduct crisis intervention with clients in need of immediate help.
+ Develop and maintain relationships with service providers within Elmhurst Hospital and with partner organizations.
+ Maintain patient charts and files, including entering specified data points into database.
+ Accompany clients to appointments within Elmhurst Hospital.
+ Participate in Libertas Center data reporting, services tracking, and organizational and program development.
**About Us**
**Strength through Unity and Inclusion**
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
**About the Mount Sinai Health System:**
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
**Equal Opportunity Employer**
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
**Compensation Statement**
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $30.685 - $31.0399 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
The Patent Manager at Mount Sinai Innovation Partners (MSIP) is a member of the Intellectual Property Team. Reporting to the Director, Intellectual Property, the Patent Manager is responsible for managing the development and protection of an assigned portfolio of intellectual property assets. Working closely with inventors, outside counsel, and MSIP's internal teams, the Patent Manager coordinates the preparation and prosecution of patent applications, ensures timely execution of IP-related documents, and supports strategic decision-making related to the institution's IP portfolio. The Patent Manager assists the Director and Senior Manager, Intellectual Property, with patent strategy meetings, budget and invoice management, and communication with internal stakeholders. This role supports the mission of MSIP by aligning patent activities with commercialization goals and institutional priorities, while promoting best practices in IP operations.
Bachelors degree in Science or Engineering
3+ years experience (5 preferred) in a scientific research and development environment or in a law firm setting, academic technology transfer experience preferred
Demonstrated ability to work effectively with an intermediate level of oversight; strong attention to detail and accuracy
Experience interacting with internal stakeholder, such as inventors, business development and licensing professionals, and/or attorney, in a matrix, customer-focused organization
Awareness of patent terminology and intellectual property concepts
Experience resolving issues proactively and following up across teams
Preferred experience with Minuet, CPI, or other intellectual property management software
Intermediate to advanced computer skills in MS Office and Patent Management databases (such as Inteum)
Ability to work on site in Manhattan Office 3 days/week
Licensing requirement: Candidate must meet the qualifications for registration as a Patent Agent; USPTO Registered Patent Agency preferred
Non-Bargaining Unit, 872 - Mount Sinai Innovation Partners - ISM, Icahn School of Medicine
IP Portfolio Management
• Under the direction of the Director, Intellectual Property, manages the preparation and prosecution of an assigned portfolio of U.S. and foreign intellectual property assets; coordinates directly with outside counsel and inventors to ensure timely and high-quality filings; facilitates execution of patent-related documents including declarations, assignments, and powers of attorney.
• Collaborates with internal stakeholders across MSIP-including Business Development & Licensing, Strategic Alliances, Finance & Operations, and Administration-to ensure IP activities support commercialization strategies and institutional priorities.
• Assists the Director and Senior Manager, Intellectual Property with the preparation of agendas, materials, and follow-up actions for patent strategy meetings.
IP Operations
• Assists with the financial administration of the IP portfolio, including opening financial matters with outside counsel, reviewing invoices, and coordinating annuity and maintenance fee payments through external providers.
• Maintains accurate and up-to-date IP records in internal databases (e.g., Inteum); supports periodic audits and resolves discrepancies in coordination with relevant stakeholders.
• Supports the development and implementation of internal procedures and best practices that promote operational efficiency, data integrity, and compliance with institutional and legal standards.
$73k-113k yearly est. Auto-Apply 60d+ ago
Capacity Management Analyst I - HSO AMB CAPACITY MGMT & ACCESS - MSH - Full-Time M-F 9AM-5PM (Hybrid)
Mount Sinai Health System 4.4
New York, NY jobs
The Capacity Management Analyst I applies knowledge of the client's clinical or business requirements, Epic Cadence application capabilities, and technical skills to implement and support advanced scheduling throughout the Ambulatory enterprise. The Capacity Management Analyst I will be a subject matter expert (SME) in Epic Cadence, client and Access Center operations workflows. The Capacity Management Analyst I is responsible for the implementation of new decision support systems and modifications to existing systems. The Capacity Management Analyst I is also responsible for the application configuration, go-live support, and on-going client support. He/she works on multiple projects concurrently. The Capacity Management Analyst I provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care while driving the migration to Epic-powered solutions which will optimize patient access across the Ambulatory enterprise.
Education Requirements
Bachelor's degree preferred (or High School Degree with equivalent knowledge, skills, experience)
Experience Requirements
1-2 years healthcare experience in outpatient setting, including experience in healthcare operations, medical office administration, and/or with healthcare information systems
Epic knowledge (Cadence, Prelude, etc.)
Microsoft Office knowledge (Outlook, Word, Excel, Visio preferred)
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65,885.00 - $98,827.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, M1S - HSO AMB CAPACITY MGMT & ACCESS - MSH, Mount Sinai Hospital
Build, test, and implement decision support across various decision support for specialties across Ambulatory. Maintain decision support system for accuracy of scheduling by Access Centers.
Intimate knowledge of Epic Cadence and advanced scheduling methodology.
Pro-actively assist with escalated operational management and client issues. Be a resource for all stakeholders to address internal and external client needs or concerns. Resolve operational/administrative inquiries for Access Centers and Ambulatory clients.
Provide consultative services to clients regarding desired outcomes and offer recommendations / solutions to Cadence related scheduling concerns, including decision support system and / or template management.
Provide consultative services to Digital and Technology Partners on tickets regarding template change requests from operational clients.
Provide go-live and roll-out support collaborating with Access Centers, Ambulatory and DTP. Support users on new Epic applications, modules, and functionality.
Analyze multiple data streams to improve the delivery of coordinated scheduling. Identify areas of improvement to increase scheduler accuracy and efficiency.
Assess impact of day-to-day change requests on centralized templates and decision trees, testing all change requests through different Epic environments in coordination with DTP to ensure process standards.
Implement and innovate processes which drive accuracy operational efficiency to provide highest level of client service.
Successful completion of all Advanced Scheduling assigned tasks and projects in timely manner.
Track and trend performance data. Quickly identify trends to resolve issues prior to causing a disruption in service delivery.
Increase throughput and efficiency of ambulatory scheduling with a focus on Access Centers.
Frequent engagement with Capacity Management leadership as an access and scheduling optimization Subject Matter Expert.
$65.9k-98.8k yearly Auto-Apply 16d ago
Clinical Reimbursement Manager; Mount Sinai Hospital; Full Time; Remote
Mount Sinai Health System 4.4
New York, NY jobs
The purpose of DRG validation is to confirm that diagnostic, procedural information, and the discharge status of the beneficiary, as coded and reported by the hospital on its claim, matches both the attending physician's description and the information contained in the beneficiary's medical record. Responsible for performing quality reviews of medical records to validate correctness and appropriateness of the assigned International Classification of Diseases, 10th Revision (ICD-10-CM and ICD-10-PCS) codes and the Diagnosis Related Groups (DRG). The CRM reviews the physician documentation for specificity, completeness and quality to support coding accuracy, and to identify physician query opportunities to improve the documentation. The CRM will follow the official coding rules, guidelines and conventions to validate coded data and ensure high quality and compliance with regulatory requirements. The CRM works in conjunction with the Associate Director and Director of DRG Validation to help develop coding education and training and institutional coding policies to achieve coding excellence.
• A strong background in anatomy, physiology, pharmacology and working experience with ICD-10-CM and ICD-10-PCS coding is required. • Minimum of 3 to 5 years of experience coding in an acute care hospital. Validation and auditing experience preferred. • Excellent current knowledge of MS-DRGs, APR-DRGs reimbursement methodology. • Good working knowledge of electronic health records, registration and data systems.
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79,720.00 - $123,188.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, 618 - HSO Drg Validation - MSH, Mount Sinai Hospital
Performs SMART focused reviews on ICD-10-CM/PCS coded inpt medical records to validate accuracy of codes assigned, selection of principal diagnosis/principal procedure, & to identify missed addt'l diagnoses/procedures in accordance w/ coding guidelines.
Validates the accuracy and appropriateness of the DRG assignments flagged pre-billing.
Determines if a secondary review is required to verify assignment of Patient Safety Indicators, HAC, Clinical Documentation Improvement,Sepsis and any other charts meeting criteria for secondary review.
Initiates an MD query to clarify documentation in the medical record for documentation, integrity and accurate code assignment essential to support documentation of medical diagnoses or conditions that are clinically evident.
Reviews coder queries to determine if the query is supported and generates query to provider.
Reviews cases with coding and/or DRG changes proposed by insurers, vendors, PFS to reconcile coding and/or DRG discrepancies.
Provides feedback to coders on all coding changes thru SMART by documenting detailed rationale for change in both SMART and 3MHDM.
Updates Artifact, 3M-360 and HDM with all query responses and selects the correct response to designate impact.
Investigates reason for unbilled accounts or PFS edits due to diagnoses, procedures or DRGs, acts to combine stays, clears SPARCs edits, & provide missing dates of procedures or dialysis treatment. Resolves edits and rebills cases in 3M.
Reviews and reconciles DRG discrepancies between DRGS/APR's and the Clinical Documentation Quality Improvement (CDQI) department. Develops and maintains a close working relationship with CDQI staff.
Consistently meets established productivity and quality targets for work assignments.
Responds timely to email notifications and team messages from DRGV management.
Communicates, cooperates and maintains open communication with DRG management, CDI, Coders, and departmental staff.
Adheres and enforces all requirements related to HIPAA and confidentiality, privacy and security of patient records.
$79.7k-123.2k yearly Auto-Apply 3d ago
Behavioral Health Therapist II (Hybrid)
UPMC 4.3
Jamestown, NY jobs
UPMC Chautauqua is seeking a Full-Time Behavioral Health Therapist to join our team in our Dunkirk Outpatient Office. This position offers a Hybrid Schedule: Enjoy the flexibility of working from home 2-3 days per week, with the remaining days spent collaborating onsite at the office. This is a Monday-Friday opportunity that may require occasional nights.
UPMC is pleased to offer the following sign-on bonus incentives for Behavioral Health Therapists:
+ $5,000 - 1 Year work commitment
+ $7,000 - 2 Year work commitment
+ $10,000 - 3 Year work commitment
If you are seeking a change and looking to make a difference, now is your moment to find your place at UPMC! We look forward to hearing from you!
**Responsibilities:**
+ Grows clinical skills by learning and implementing new treatment approaches on a regular basis.
+ Assesses changing needs of patients per guidelines for outpatient, and/or partial hospitalization programs, community and school-based programs, and incorporates these into treatment plan and treatment plan review.
+ Utilizes a relevant and evidence-based treatment approach in the context of the program as appropriate.
+ Participates in the mentoring of student interns.
+ Conducts assessments of new patients using the identified format for documentation and clinical decisions regarding treatment, interventions and referrals, as instructed. Implements, improves, and adapts concepts, models, and constructs of treatment for application in service delivery to patients.
+ Discusses need for additional services with the clinical team to determine appropriateness of recommendations. Refers patients to other levels of care, community-based self-help programs for recovery or other community social or human services as needed.
+ Reviews cases and/or groups periodically, as well as serious clinical patient condition changes with supervisor and other clinical personnel as indicated.
+ Documents all assessments, treatment sessions, contacts, case management and other work done on behalf of patients according to guidelines.
+ Independently demonstrates competency in management of administrative responsibilities associated with patient care with minimal supervision. This may include but not be limited to caseload management, group census, and other administrative tasks.
+ Maintains daily records of clinical productivity in the program as instructed.
+ Participates in the quality assurance and performance improvement activities of the program.
+ Participates in the regulatory and licensure preparation activities on an ongoing basis with program leadership.
+ Participates in regular treatment team meetings to discuss clinical cases, review and update patient treatment plans, monitor therapeutic progress and initiate recommendations for referral and continuing care.
+ Creates a treatment plan that includes an effective continuum of therapeutic, supportive and other services for the patients a variety and complexity of needs serviced by the program.
+ Provides individual and group therapy to patients in the home, school, community settings and engages families in the assessment and treatment processes when indicated. Provides education to patients on recovery as appropriate.
+ Completes clinical documentation on the same day of service delivery and provides clinical information to patient access representative personnel and insurance providers to ensure authorization for services.
+ Master's degree in psychology, Social Work, Counseling, Education in school counseling, or related field required or CASAC.
+ 2 years of clinical experience diagnosing and treating behavioral and psychiatric conditions required.
+ Knowledge of psychiatric evaluation and assessment process, as well as application of current version of the DSM required.
+ Experience and willingness to work with children is required.
**Licensure, Certifications, and Clearances:**
Licensed Clinical Social Worker (LCSW) or Licensed Marriage Family Therapist (LMFT) or Licensed Mental Health Counselor (LMHC) or Licensed Master Social Worker (LMSW)
+ Clinical Social Worker (CSW) OR Licensed Marriage & Family Therapist OR Licensed Master Social Work (LMSW) OR Mental Health Counselor
**UPMC is an Equal Opportunity Employer/Disability/Veteran**