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KANA Software overview

Industry
Computer Software, Customer Service Management Software, Customer Relationship Management Software
Revenue
Headquarters
Employees
425
Founded in
Organization type
Private
Social media
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and government agencies. KANA offers three product lines: KANA Enterprise enables large businesses to unify agent and customer experiences across channels and integrates legacy business systems with a unique design-orchestrate-listen platform. LAGAN Enterprise is specifically designed around the challenging data management and integration requirements of the Public Sector, such as non-emergency (311) call center and social housing. KANA Express is the company's cloud-based offering providing integrated multi-channel customer service to mid-size businesses and government agencies. All three solutions unify the agent and customer experiences across multiple channels with capabilities including a unified agent desktop, integrated knowledge management, email management, live chat, web self-service, whitemail management, social media management, and extensive reporting and analytics.
Founded in 1996, KANA Software is an established company that loves to hire graduates from San Jose State University, with 18.6% of its employees having attended San Jose State University. Want to compare KANA Software to some other great places to work in Sunnyvale, CA? We suggest taking a look at Zippia's list of Best Companies to Work For in Sunnyvale, CA.The average employee at KANA Software makes $100,668 per year. Pay at KANA Software is significantly lower than some of its highest paying competitors, like DocuSign, Twilio, and Fortinet, which pay $135,649, $132,264, and $125,742, respectively.
KANA Software is a medium technology company with 425 employees and an annual revenue of $100.0M that is headquartered in Sunnyvale, CA.

KANA Software's mission statement

We solve problems in a lot of ways - better and faster than the rest. We stand out in these areas, just ask our customers. We know what we're doing when it comes to crafting top-notch, easy-to-understand and extremely secure software programming.

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The team at KANA Software

  • The key people at KANA Software is Mark Duffell.
Key people
Mark Duffell

KANA Software Rankings

KANA Software is ranked #12 on the Best Technology companies to work for in Sunnyvale, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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KANA Software salaries

Average KANA Software Salary
$100,668
yearly
$48.40 hourly
Updated March 14, 2024

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KANA Software diversity

8.4
Diversity score
We calculated KANA Software’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of KANA Software’s workforce.
KANA Software diversity summary. Zippia estimates KANA Software's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated KANA Software's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of KANA Software's workforce.
  • KANA Software has 425 employees.
  • 35% of KANA Software employees are women, while 65% are men.
  • The most common ethnicity at KANA Software is White (57%).
  • 20% of KANA Software employees are Asian.
  • 14% of KANA Software employees are Hispanic or Latino.
  • The average employee at KANA Software makes $100,668 per year.
  • Employees at KANA Software stay with the company for 2.5 years on average.

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KANA Software financial performance

9.8
Performance score

Highest paying KANA Software competitors

Compare KANA Software salaries to competitors, including DocuSign, Twilio, and Fortinet. Employees at DocuSign earn the highest average yearly salary of $135,649. The salaries at Twilio average $132,264 per year, and the salaries at Fortinet come in at $125,742 per year.
RankCompanyAverage salaryJobs
1$135,6490
2$132,2640
3$125,7420
4$120,4090
5$118,8120
6$114,5260
7$112,3270
8$108,2980
9$105,4940
10$104,7550

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KANA Software FAQs

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Zippia gives an in-depth look into the details of KANA Software, including salaries, political affiliations, employee data, and more, in order to inform job seekers about KANA Software. The employee data is based on information from people who have self-reported their past or current employments at KANA Software. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by KANA Software. The data presented on this page does not represent the view of KANA Software and its employees or that of Zippia.

KANA Software may also be known as or be related to KANA Software, KANA Software Inc, Kana Communications Inc. and Kana Software.