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KANA Software history
KANA Software company history timeline
E-Mail Management Software: 1996-99
Kana Software, Inc. was founded in 1996 as Kana Communications, Inc. by sports enthusiast and entrepreneur Mark Gainey.
Kana released its first e-mail management software in March 1998.
The company had previously opened a London office in January 1999.
Before the end of 1999, Kana acquired two more software companies that specialized in providing Web-based customer assistance.
Through the first half of 2002, many companies in the CRM software sector reported revenue shortfalls as spending on CRM and ERM software softened.
In 2010, Accel-KKR acquired KANA's assets and liabilities for approximately $40.82 million.
In 2012, KANA bought Trinicom, a Dutch company that makes mid-market customer service multichannel ecommerce, especially in the BeNeLux region.
In 2013, KANA announced the KANA Enterprise product which the company marketed as "a unified platform supporting both agent-based and customer self-service scenarios".
In 2014, Verint acquired the operating assets of KANA for $514 million.
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Zippia gives an in-depth look into the details of KANA Software, including salaries, political affiliations, employee data, and more, in order to inform job seekers about KANA Software. The employee data is based on information from people who have self-reported their past or current employments at KANA Software. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by KANA Software. The data presented on this page does not represent the view of KANA Software and its employees or that of Zippia.
KANA Software may also be known as or be related to KANA Software, KANA Software Inc, Kana Communications Inc. and Kana Software.