Kansas City Zoo jobs in Kansas City, MO - 31 jobs

ANIMAL ENGAGEMENT EDUCATOR (FULL TIME) DEPARTMENT Conservation/Education CLASSIFICATION Non-Exempt REPORTS TO Animal Engagement Supervisor DIRECT REPORTS N/A STARTING PAY $19.00/Hour POSITION DESCRIPTION: The Animal Engagement Educator delivers interpretive educational content and maintains the highest standards of animal welfare for the ambassador animal collection. This position helps foster an inclusive and welcoming educational environment through various forms of programming both on and off site. Additionally, this position also provides daily care for the ambassador animals, which includes habitat maintenance/enhancement, diet preparation, enrichment, and training via operant conditioning. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Interpretation and Educational Programs Enhances the guest experience by initiating conversations, assisting, answering questions, and educating about the ambassador animals. Implements inclusive teaching strategies, modifies interpretation styles, and incorporates learning models to provide a successful learning experience for all audiences. Showcases ability to work autonomously by pivoting during presentations, reading animals' behavior, and using best judgement to make decisions regarding safety. Develops and delivers on and off-site educational programming primarily focused on camps held at the zoo and other community organizations. Maintains a general understanding of the animal collection, conservation projects and sustainability initiatives to effectively communicate appropriate conservation messaging to audiences. Embraces a variety of teaching and learning styles as appropriate for each program, such as co-teaching, independent teaching, project-based learning, and inquiry-based learning. 65% Maintaining Ambassador Animal Welfare Performs daily animal husbandry activities, including preparing diets and delivering animal feedings. Observing, recording, reporting, and attending to animal behavior, health, and welfare. Administering medications and assisting with various animal health procedures. Training animals for basic husbandry, presentation, and enrichment behaviors. Creating and implementing various enrichment items/strategies. Maintaining records Cleaning habitat and staff areas. Performing minor repairs and improvements. 30% Assists education leadership in the development and enhancement of programs, including: Resource gathering and maintenance. Administrative support. Working to consistently improve knowledge of animal welfare, interpretation techniques and science education techniques. Assists in facilitating and implementing the Zoo and Aquarium's mission, strategic plan, and core values. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Bachelor's degree, associate degree, or course work in education, biology, or related field desired. High school diploma or General Educational Development (GED) certificate accepted with at least 3 years of experience in a similar position. EXPERIENCE Previous experience in animal handling and knowledge of appropriate and safe handling techniques desired. Previous interpretation or other informal education experience desired. Previous zoo, aquarium, or museum related experience desired. Strong computer skills, including Microsoft Office and audio-visual equipment. Strong presentation, verbal, and written communication skills. OTHER MINIMUM REQUIREMENTS: Must pass a background and drug screening. Must have valid driver's license. Can move equipment weighing up to 50 pounds, with or without assistance. Assistance depending upon task. Must be willing to become CPR/First-Aid certified. Must have or be able to obtain negative TB test. Must be able to work a flexible schedule, including weekends, holidays and overnight/evening hours, in all weather extremes. *Please be aware that this position will consistently have exposure to nuts and shellfish*

ANIMAL CARE - SEASONAL DISCOVERY ZONE TEAM DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A STARTING PAY $15.25/Hour The Animal Care Seasonal employee performs routine work assignments involving the care of Zoo & Aquarium animals, as well as maintenance of habitats, enclosures, service areas, and animal holding areas. This position performs related work, as required. This position will work with the Discovery Zone Team, which is responsible for the daily husbandry of various species of domestic hoofstock, amphibians, non-venomous snakes, American alligators, small primates, two-toed sloth, macaws and kookaburras. This is a seasonal position, working 40 hours per week, late February-early September. Seasonal start and end dates can vary based upon individual availability and team needs. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Assists with the daily care of assigned team's animals, including: * Preparing diets. * Observing, logging, and reporting issues concerning animal behavior, health, and welfare. * Assisting with training animals for basic husbandry behaviors. * Aiding with animal health procedures, under supervision. * Assisting with the creation of various enrichment items/strategies. 40% Assists with daily maintenance of exhibits and holding areas, including: * Cleaning habitats, holding stalls and animal areas. * Performing minor repairs and improvements of habitats, under supervision. * Reporting maintenance issues and potential safety hazards to appropriate manager. * Performing lawn and other horticultural maintenance. 45% Interacts with Zoo & Aquarium guests and staff, including: * Performing or assisting with various animal chats and animal shows. * Engaging with visitors to answer questions about the Zoo & Aquarium and animals. * Learning to work professionally as part of a team. 15% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * High school diploma or General Educational Development (GED) certificate required. * Completing coursework for a degree in biology, animal science, zoology, or related field desired. * EXPERIENCE: * Previous exposure to Zoo and Aquarium animals through internships, seasonal work, or other similar experiences in the care of animals is desired. * Knowledge of animal behavior and procedures used for the proper care of handling exotic and domestic animals. * Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. * Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service areas, and holding areas. * Strong verbal, written and interpersonal communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time. * Must be able to manage stress and make immediate decisions concerning the safety of animals, staff, or the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Life Support Curator STARTING PAY $21.00/Hour Under direction, the Life Support Operator performs routine work assignments involving the life support systems throughout the Zoo & Aquarium. This includes ensuring all systems are functioning properly and overseeing day-to-day operations to assure proper water quality, clarity and chemistry. Work areas include the Aquarium, polar bear pool, penguin building (2 penguin pools and multiple saltwater aquariums), sea lion pool, elephant pool, Stingray Bay, Missouri Department of Conservation aquarium, and otter exhibit. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Responsible for general maintenance and operation of all life support systems, including: * Backwashing filters, water transfers, and pump basket maintenance for all pools and aquariums. * Maintaining daily checklists for all life support systems. * Following cleaning and preventive maintenance schedule for all life support area equipment, including pumps, filters, instrumentation and ozone systems. * Performing equipment function checks and calibrations. * Working closely with supervisor to ensure timely ordering of parts, equipment and supplies, such as salt, chemicals and testing kits. * Reporting maintenance issues and potential safety hazards to management. * Helping to create operational standards for systems. * Establishing good working relationships and communication with animal staff to ensure equipment and procedures are working properly. 50% Performs and records various water samples and testing and acts upon results, if necessary. 20% Works with supervisor to establish artificial saltwater creation timelines. 10% Performs most general maintenance work and equipment repair in life support areas. 10% Maintains and keeps proper records in all life support areas. 10% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * AALSO Level 1 Life Support Operator certification preferred. * SCUBA certification preferred. * EXPERIENCE: * Previous experience with and general knowledge of life support systems required. * Knowledge of water chemistry, proper laboratory and quarantine techniques. * Ability to perform repairs and general maintenance on various life support systems and equipment, such as sand filters, protein skimmers, water pumps, meters, generators, air pumps and ozone systems. * Knowledge of safety requirements and protocols required while working with life support systems. * Strong computer skills, including Microsoft Office, required. * Strong verbal, written and interpersonal communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time and work in loud areas. * Must be able to tolerate stress and make immediate decisions concerning the safety of animals, employees and the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. May be required to report during emergency situations, such as power failure. * Must pass a background and drug screening.

ANIMAL CARE - LORIKEET (SEASONAL) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A STARTING PAY $15.25/Hour Under direction, The Animal Care Lorikeet Seasonal employee monitors the lorikeet aviary during public feedings and performs routine work assignments involving the daily care of the animals, exhibits, and holding areas. This position may allow for occasional exposure or cross-training in other areas but will primarily work in the Lorikeet Aviary. This is a seasonal position, working 40 hours per week. Seasonal start and end dates can vary based upon individual availability and team needs. Selected candidates must be available to work during one of the below timeframes: * March 1 - October 31 * May 1 - September 7 POSITION DUTIES & ESSENTIAL FUNCTIONS*: Duties Percentage Interacts with Zoo & Aquarium guests and the public, including: * Monitoring guests, volunteers, and birds to ensure a safe and fun experience during public feedings. * Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 50% Assists with daily maintenance of exhibits and holding areas, including: * Cleaning exhibits, holding stalls and animal care areas. * Reporting maintenance issues and potential safety hazards to appropriate manager. * Performing minor repairs and improvements of exhibits, under supervision. 25% Assists with the daily care of assigned animals, including: * Preparing and feeding diets. * Observing, logging, and reporting issues concerning animal behavior, health, and welfare. * Aiding with animal health procedures, under supervision. * Assisting with the creation of various enrichment items/strategies. 20% Exposure or cross-training in other animal areas. 5% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * High school diploma or General Educational Development (GED) certificate. * Associate degree, bachelor's Degree, or completing coursework for a degree in biology, animal science, zoology or related field desired. * EXPERIENCE and SKILLS: * Knowledge of animal behavior and procedures used for the proper care of handling exotic and domestic animals. * Strong observational skills and ability to recognize and evaluate conditions of animal health and behavior. * Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, exhibit, service and holding areas. * Strong verbal, written and interpersonal communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must have sufficient mobility to ensure a safe work environment. * Must be able to remain in a stationary position for extended periods of time. * Must be able to tolerate working outdoors in all elements and extreme heat * Must be able to manage stress and make immediate decisions concerning the safety of animals, staff, or the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours. * Must pass a background and drug screening.

GROUNDS/CUSTODIAL - SEASONAL DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A STARTING PAY $15/Hour The Grounds/Custodial seasonal position acts as support staff to the full-time grounds crew, working to ensure a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, Grounds/Custodial seasonal staff will attend to eating areas and playground equipment. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: * Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. * Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. * Frequently emptying trash receptacles and recycling. * Organizing and cleaning outside eating areas. * Setting up, cleaning, monitoring, and tearing down special events. * Greeting and welcoming all guests. * Assisting with all guests' needs, including questions, inquiries, and directions. 95% Performing snow removal, as necessary. 5% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Must be 15 years of age or older. * EXPERIENCE: * Ability to interact with all types of people professionally and effectively. * OTHER MINIMUM REQUIREMENTS: * Valid driver's license desired. * Must be able to make immediate decisions pertaining to safety. * Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. * Must be able to constantly move and position oneself to complete work for extended periods of time. * Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

DEPARTMENT Guest Services CLASSIFICATION Seasonal Non-Exempt (Hourly) REPORTS TO Guest Services Managers, Assistant Managers, Supervisors DIRECT REPORTS N/A Applicants will be considered for vacancies in all Guest Service areas and may receive an offer for a position in Admissions, Retail, or Rides. Once hired, team members may also have the opportunity to train in more than one position based on area needs and supervisor discretion. Position Pay Rate Minimum Age Positions Available Driver's License Required? Admissions Team Member $15.00/Hour 15+ Medium No 16+ Medium Retail Team Member $15.00/Hour 15+ Medium No 16+ Medium Ride Station Host $15.00/Hour 15+ Medium No Ride Operator II $15.00/Hour 16+ Medium No Ride Operator I $15.50/Hour 18+ Medium Yes What you'll do: Guest Services team members work to ensure a memorable experience for all Zoo & Aquarium visitors by providing superior customer service and making all guests feel welcome. Team members respond to guest inquiries, promote Zoo & Aquarium events, and assist other departments to help provide a seamless guest experience. Lastly, team members also assist with maintaining the general cleanliness of the Zoo & Aquarium, helping to provide a safe and welcoming environment. Guest Service Team Members work in three main areas: Admissions Admissions team members are responsible for initiating and completing admissions and membership sales transactions for Zoo & Aquarium visitors, greeting guests, and answering all inquiries regarding Zoo & Aquarium information. Duties include, but are not limited to: * Efficiently scanning and processing tickets and membership cards for entry, while enforcing Zoo & Aquarium policies in a friendly manner. * Presenting appropriate ticket/membership options to guests and efficiently processing the sale of tickets/memberships through the POS system. * Assisting with the facilitation of visiting groups to ensure quick and efficient access through the Zoo & Aquarium entrance. * Adhering to the organization's cash handling and credit card procedures. Retail Retail team members are responsible for initiating and completing merchandise/rental transactions with Zoo & Aquarium visitors, maintaining store cleanliness, stocking supplies, ensuring safe work conditions, and answering all inquiries for Zoo & Aquarium information. Duties include, but are not limited to: * Initiating and completing all merchandise/rental transactions in retail locations while suggestively selling and being knowledgeable about products. * Assisting managers with receiving and tagging of merchandise. * Stocking supplies and maintaining cleanliness of retail locations. * Adhering to the organization's cash handling and credit card procedures Rides Rides team members are responsible for the daily operation of rides, including the African Sky Safari, Endangered Species Carousel, African Tram, Kenyan Cruise, Flying Flamingo, and Kansas City Zoo Railroad. They are also required to follow proper safety and operational procedures. Duties include, but are not limited to: * Ensuring the proper use of safety practices and procedures while operating the attraction * Following opening/closing procedures, reporting unsafe conditions immediately, and accurately completing daily paperwork * Loading and unloading of ride, checking ride restraints, providing safety instructions, operating control panels, dispatching vehicles and ensuring the safe operation of the attractions * Maintaining concentration, alertness, and attentiveness for extended periods of time. * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties may vary slightly between each team. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * Education & Formal Training: * Must be 15 years of age or older. * Experience: * Experience in a customer service role welcomed. * Ability to interact with all types of people professionally and effectively. * Other Minimum Requirements: * This is an active and dynamic role that will require employees to be in a stationary position for extended periods of time, move around to complete job duties, and move up to 50 pounds with or without assistance. Assistance depending upon task or role. * This role will require employees to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Valid driver's license required for some positions. * Must pass background and drug screening.

DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager STARTING PAY $17.50/Hour The Animal Care Specialist is responsible for performing routine work assignments involving the daily care and welfare of animals within their area. This position also performs daily maintenance of animal habitats and holding areas, as well as interacts with the public to provide information related to the Zoo & Aquarium's animal collection. This position will work with the Savannah Team, which is responsible for the daily husbandry of African lions, bat-eared fox, black-footed cat, caracal, sand cats, rock hyrax, fennec fox, zebra, scimitar-horned oryx, lesser kudu, common eland, Addra gazelles, addax, Masai giraffe, ostrich, black rhinoceros, and a variety of bird species. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: * Preparing diets and delivering animal feedings. * Administering medications and assisting with various animal health procedures. * Observing, logging, and reporting issues concerning animal behavior, health, and welfare. * Training animals for basic husbandry behaviors. * Creating and implementing various enrichment items/strategies. 40% Completes daily maintenance of exhibits and holding areas, including: * Cleaning habitats, holding areas, and staff areas. * Performing minor repairs and improvements. * Reporting maintenance issues and potential safety hazards to appropriate manager. * Lawn and other horticultural maintenance within habitats. 40% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: * Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. * Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 10% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Bachelor's degree in biology, animal science, zoology, or related field preferred. * Applicable experience can be substituted in place of formal education on a year-for-year basis for candidates not currently holding a degree. * EXPERIENCE: * Previous hands-on experience with the care and management of similar species strongly preferred. * Knowledge of animal husbandry, behavior, procedures for proper care, and training of exotic animals. * Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. * Strong computer skills, including Microsoft Office, required. * Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. * Strong verbal and written communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time. * Must be able to manage stress, endure high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

ANIMAL CARE TEAM LEAD - WATER'S EDGE (FULL TIME) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A The Animal Care Team Lead is responsible for assisting the Animal Care Manager with the overall management of their assigned area. This position performs routine work assignments involving the daily care and wellbeing of animals within their area. The Animal Care Team Lead also performs daily maintenance of habitats and holding areas and interacts with the public to provide information related to the Zoo & Aquarium's animal collection. Lastly, this position assists with the day-to-day management of the team, including personnel management, creating, and maintaining area standard operating procedures, and overseeing their assigned area in the absence of the team's Animal Care Manager. This position will work with the Water's Edge Team, which is responsible for the daily husbandry of polar bears, California sea lions, southern sea otters, North American river otters, five species of penguins (King, Gentoo, Chinstrap, Macaroni, Humboldt), and trumpeter swans. Prior experience with avian species, specifically penguins, strongly preferred. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: * Preparing diets and delivering animal feedings. * Giving medications and assisting with various animal health procedures. * Observing, logging, and reporting issues concerning animal behavior, health, and wellbeing. * Training animals for all types of behaviors, including husbandry, enrichment and medical. * Initiating and carrying out new training proposals and behaviors. * Creating and implementing various enrichment items/strategies. 50% Completes daily maintenance of habitats and holding areas, including: * Cleaning habitats, holding stalls and staff areas. * Performing minor repairs and improvements. * Reporting maintenance issues and potential safety hazards to appropriate manager. * Training new animal care staff, interns, and volunteers on daily maintenance activities. * Performing lawn and other horticultural maintenance within the habitats. 15% Supports Animal Care Manager in the day-to-day management of team and performs various leadership duties, including: * Assisting with all aspects of personnel management, including interviewing, scheduling, coaching, evaluating, and training of new animal care staff, interns, and volunteers. * Training staff on new animal behaviors. * Assisting with the creation of area standard operating procedures and various animal management plans, ensuring compliance with AZA and USDA guidelines. * Overseeing area in absence of Animal Care Manager, with support of area curator. * Eligible to participate in or serve as a representative for various AZA programs, after meeting AZA requirements. * Eligible to apply for various SSP coordinator/studbook keeper positions. 15% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: * Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. * Leading tours within area, as assigned. * Representing the Zoo & Aquarium via media relations, upon completion of training with marketing staff. * Engaging with daily visitors to answer questions about the Zoo and animals. 5% Assists with and travels for animal shipments, as assigned, including: * Participating in inter-institutional training and communication regarding incoming or outgoing animals. 5% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Bachelor's degree in biology, animal science, zoology or related field strongly desired. * High school diploma or General Educational Development (GED) certificate accepted with prior experience in similar position. * EXPERIENCE: * At least 5 years of related Zoo or animal husbandry experience required. * Previous supervisory experience preferred. * Knowledge of animal husbandry, behavior and procedures for proper care and training of zoo and aquarium animals. * Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. * Strong computer skills, including Microsoft Office, required. * Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. * Strong verbal and written communication skills. * OTHER MINIMUM REQUIREMENTS * Must have or be willing to obtain a SCUBA certification within six months of hire. * Open Water SCUBA certification from an internationally recognized certifying agency is preferred. * Must pass AAUS-compliant dive physical and swim test within six months of hire. * Dive tasks require manual dexterity and ability to safely use tools (e.g. brushes) and operate equipment (e.g. operation/manipulation of dive gear). * Must be willing to dive in cold temperatures and in the presence of animals (sharks, penguins, venomous fish). * Must have a valid driver's license. * Must have or be able to obtain a negative TB test. * Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time. * Must be able to manage stress, endure high-risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. * Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. * Must pass a background and drug screening.

DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A The Grounds/Custodial Team Member is responsible for maintaining a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, Grounds/Custodial Team Members will attend to eating areas and playground equipment. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: * Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. * Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. * Frequently emptying trash receptacles and recycling. * Organizing and cleaning outside eating areas. * Regularly working with bodily fluids. * Setting up, cleaning, monitoring, and tearing down special events. * Greeting and welcoming all guests. * Assisting with all guests' needs, including questions, inquiries, and directions. * Safely operating equipment such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. 95% Performs snow removal, as necessary. 5% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Must be 18 years of age or older. * EXPERIENCE: * Ability to interact with all types of people professionally and effectively. * OTHER MINIMUM REQUIREMENTS: * Valid driver's license desired. * Must be able to make immediate decisions pertaining to safety. * Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. * Must be able to constantly move and position oneself to complete work for extended periods of time. * Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

Grounds/Custodial Team Member (Full Time) DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A POSITION DESCRIPTION: The Grounds/Custodial Team Member is responsible for maintaining a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, Grounds/Custodial Team Members will attend to eating areas and playground equipment. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. Frequently emptying trash receptacles and recycling. Organizing and cleaning outside eating areas. Regularly working with bodily fluids. Setting up, cleaning, monitoring, and tearing down special events. Greeting and welcoming all guests. Assisting with all guests' needs, including questions, inquiries, and directions. Safely operating equipment such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. 95% Performs snow removal, as necessary. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Must be 18 years of age or older. EXPERIENCE: Ability to interact with all types of people professionally and effectively. OTHER MINIMUM REQUIREMENTS: Valid driver's license desired. Must be able to make immediate decisions pertaining to safety. Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. Must be able to constantly move and position oneself to complete work for extended periods of time. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

VETERINARY TECHNICIAN INTERN DEPARTMENT Veterinary Health CLASSIFICATION Non-Exempt (Hourly) REPORTS TO Veterinary Health Hospital Manager DIRECT REPORTS N/A STARTING PAY $14.50/Hour LEARNING OBJECTIVES : The Veterinary Technician Internship serves as an opportunity to receive hands-on training as a Veterinary Technician in the field of zoological medicine. This internship must be in conjunction with a degree program from an accredited school of veterinary technology. TIME COMMITMENT: This internship is scheduled five days per week (Monday - Friday), eight hours per day (8:00-4:30pm), for a period of ten weeks (a minimum of 400 hours). Interns may be expected to work additional hours or weekends as needed. Interns are expected to attend the full ten weeks unless an abbreviated session has been previously approved (minimum 8 weeks). Additionally, four sessions take place annually: Spring, Summer, Fall, and Winter. ADDITIONAL CONSIDERATIONS: Interns are responsible for arranging their own transportation and housing. KEY RESPONSIBILITIES: Duties Percentage Assists the Veterinary Health Department with clinical procedures, including but not limited to: Learning to set up and break down medical procedures. Learning immobilization procedures such as anesthetic monitoring and recording, catheterization, etc. Learning to administer routine treatments on hospitalized animals. Learning to perform preventative health care of the collection such as manual restraint, phlebotomy, radiography. 45% Learning to maintain the hospital with duties that include cleaning and sanitization, equipment care, stocking supplies etc. 40% Learning to perform laboratory testing and sample preparation such as urinalysis and fecal exams, blood smears, etc. 15% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. EDUCATION & FORMAL TRAINING: Must have completed first year or be a recent graduate of an accredited school of veterinary technology. GPA of 3.0 or higher desired. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 75 pounds, with or without assistance. Assistance depending upon task or role. Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. Must pass a background screening.

VETERINARY PRECEPTORSHIP DEPARTMENT Veterinary Health CLASSIFICATION Seasonal Non-Exempt (Hourly) REPORTS TO Director of Veterinary Health DIRECT REPORTS N/A STARTING PAY $14.50/Hour PURPOSE: The veterinary preceptorship program at the Kansas City Zoo & Aquarium offers junior or senior veterinary student's unique opportunities in the field of exotic animal medicine and surgery. The preceptor will be incorporated into the daily routine of Zoo & Aquarium veterinary medicine including rounds, animal management orientation, medicine, and surgery. The program is designed for hands-on experience in phlebotomy, anesthesia, medicine, surgery, and various veterinary disciplines in zoological medicine. The Zoo & Aquarium has a 14,000 square foot veterinary hospital and holding building, which includes separate surgery, radiology, laboratory, treatment, and necropsy spaces. It comes equipped with digital radiography, electrocautery, stem cell processing, video laparoscopy, video flexible fiber endoscopy, cavitron, standard 2-deminsional and digital ultrasound, pulse oximetry, ultralow freezer, steam, and gas sterilizers. CT and MRI scanning is also routinely performed through our consultants. The Zoo & Aquarium encompasses over 200 developed acres, making it one of the largest zoological parks in the United States. Students will gain not only experience in the veterinary care of the animal collection, but also the new aquarium complex which opened in 2023. For additional information regarding The Kansas City Zoo & Aquarium, please visit our website. KEY RESPONSIBILITIES: Duties Percentage Become familiar with veterinary care and support the Veterinary Health Department with clinical procedures, including but not limited to: Assist veterinary staff with daily clinical evaluations, medical procedures, and treatment of collection animals. Monitor the health and welfare of hospitalized and quarantined animals. Perform animal necropsies. Assist with immobilization procedures. Support animal quarantine procedures. 70% Assist with record maintenance necessary for the health of animal collection. 20% Maintain the hospital with duties that include cleaning and sanitizing, equipment care, stocking supplies etc. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. LENGTH OF APPOINTMENT: This preceptorship is scheduled five days per week for a period of five to eight weeks. The program is limited to one preceptor per session. TIME COMMITMENT: Five days per week (Monday - Friday) eight hours per day (8:00-5:00pm). Preceptors may be expected to work additional hours as needed. QUALIFICATIONS: Must be a junior or senior student at an AVMA accredited school of veterinary medicine. Must be willing to work in all weather extremes. Able to lift 75 pounds and stand for extended periods of time. Must pass a background screening. Must have or be able to obtain negative TB test, prior to commitment. Responsible for own transportation and housing. Some housing may be available upon request but is not guaranteed. DRESS CODE: Neutral colored pants or shorts, navy polo or provided uniform shirt, comfortable shoes (steel toed recommended, but not required), and weather appropriate outerwear.

LIFE SUPPORT OPERATOR (FULL TIME) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Life Support Curator STARTING PAY $21.00/Hour POSITION DESCRIPTION: Under direction, the Life Support Operator performs routine work assignments involving the life support systems throughout the Zoo & Aquarium. This includes ensuring all systems are functioning properly and overseeing day-to-day operations to assure proper water quality, clarity and chemistry. Work areas include the Aquarium, polar bear pool, penguin building (2 penguin pools and multiple saltwater aquariums), sea lion pool, elephant pool, Stingray Bay, Missouri Department of Conservation aquarium, and otter exhibit. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Responsible for general maintenance and operation of all life support systems, including: Backwashing filters, water transfers, and pump basket maintenance for all pools and aquariums. Maintaining daily checklists for all life support systems. Following cleaning and preventive maintenance schedule for all life support area equipment, including pumps, filters, instrumentation and ozone systems. Performing equipment function checks and calibrations. Working closely with supervisor to ensure timely ordering of parts, equipment and supplies, such as salt, chemicals and testing kits. Reporting maintenance issues and potential safety hazards to management. Helping to create operational standards for systems. Establishing good working relationships and communication with animal staff to ensure equipment and procedures are working properly. 50% Performs and records various water samples and testing and acts upon results, if necessary. 20% Works with supervisor to establish artificial saltwater creation timelines. 10% Performs most general maintenance work and equipment repair in life support areas. 10% Maintains and keeps proper records in all life support areas. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: AALSO Level 1 Life Support Operator certification preferred. SCUBA certification preferred. EXPERIENCE: Previous experience with and general knowledge of life support systems required. Knowledge of water chemistry, proper laboratory and quarantine techniques. Ability to perform repairs and general maintenance on various life support systems and equipment, such as sand filters, protein skimmers, water pumps, meters, generators, air pumps and ozone systems. Knowledge of safety requirements and protocols required while working with life support systems. Strong computer skills, including Microsoft Office, required. Strong verbal, written and interpersonal communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time and work in loud areas. Must be able to tolerate stress and make immediate decisions concerning the safety of animals, employees and the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. May be required to report during emergency situations, such as power failure. Must pass a background and drug screening.

GROUNDS/CUSTODIAL - SEASONAL DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A STARTING PAY $15/Hour POSITION DESCRIPTION: The Grounds/Custodial seasonal position acts as support staff to the full-time grounds crew, working to ensure a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, Grounds/Custodial seasonal staff will attend to eating areas and playground equipment. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. Frequently emptying trash receptacles and recycling. Organizing and cleaning outside eating areas. Setting up, cleaning, monitoring, and tearing down special events. Greeting and welcoming all guests. Assisting with all guests' needs, including questions, inquiries, and directions. 95% Performing snow removal, as necessary. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Must be 15 years of age or older. EXPERIENCE: Ability to interact with all types of people professionally and effectively. OTHER MINIMUM REQUIREMENTS: Valid driver's license desired. Must be able to make immediate decisions pertaining to safety. Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. Must be able to constantly move and position oneself to complete work for extended periods of time. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

DOCENT VOLUNTEER PROGRAM DEPARTMENT Conservation & Education REPORTS TO Conservation & Education Volunteer Contact PURPOSE: The purpose of the Docent volunteer program is to enhance the guest experience through welcoming and engaging interactions around the Zoo & Aquarium. Docents assist the Zoo's Conservation & Education Department by providing educational experiences for visitors and the community that reflect current information about conservation, the natural world, and its diversity. Docents provide interpretation throughout the Zoo & Aquarium, and under the discretion of leadership, may have the opportunity to expand their duties to assist with tours, department programs both on and off Zoo grounds, and facilitate animal encounters. Please note, selected candidates will complete Zoo onboarding and orientation in February and/or March. Upon successful completion, Docent Training will take place in March. KEY RESPONSIBILITIES: Duties Percentage Communication & Teamwork Promote the Zoo's mission, events, and programs to connect all audiences to each other, the natural world, and conservation. Maintain a general understanding of the Kansas City Zoo and Aquarium animals, conservation projects and sustainability initiatives to effectively communicate appropriate conservation messaging to audiences. Work autonomously as an effective team member, and contact leadership when assistance is needed. Maintain a positive disposition and practice active listening during interactions. 55% Interpretation Deliver engaging animal interpretation throughout the Zoo & Aquarium to tell the stories of our animals and actions guests can take to help them. Enhance the guest experience by initiating conversations, answering questions, and educating about the animals. Embrace a variety of teaching and learning styles as appropriate for each engagement. Work to consistently improve knowledge of animal welfare, interpretation techniques, and science education techniques. Support organization, upkeep, and maintenance of educational materials. 40% Assist in facilitating and implementing the Zoo and Aquarium's mission, strategic plan, and core values. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All volunteers must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be evaluated to enable volunteers with disabilities to perform the essential functions of their position, absent undue hardship. LENGTH OF APPOINTMENT: This position is based on completion of hours attained for a period of one year. After one year, the position may be reappointed for another year at the discretion of the supervisor. TIME COMMITMENT: In the first year, this position must complete training and a minimum of 30 hours. After the first year, this position must complete 60 hours per year. Shifts and schedules vary and are flexible. QUALIFICATIONS: Must be at least 18 years old. Positive, guest-centered attitude and dependable. Excellent communication skills. Willing to be in all weather extremes. Able to be stationary for extended periods of time. Must pass a background screening. SUPPORT: Training for this position will be provided. In addition, the Volunteer Contact, as well as the employees of the Conservation & Education Department, will be available for questions and assistance. DRESS CODE: Neutral colored pants or shorts, provided shirt, comfortable shoes, and weather appropriate outerwear. ELIGIBILITY: Individuals currently employed at the Kansas City Zoo & Aquarium are not eligible to participate in the Zoo's volunteer program.

ANIMAL CARE TEAM LEAD - WATER'S EDGE (FULL TIME) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A POSITION DESCRIPTION: The Animal Care Team Lead is responsible for assisting the Animal Care Manager with the overall management of their assigned area. This position performs routine work assignments involving the daily care and wellbeing of animals within their area. The Animal Care Team Lead also performs daily maintenance of habitats and holding areas and interacts with the public to provide information related to the Zoo & Aquarium's animal collection. Lastly, this position assists with the day-to-day management of the team, including personnel management, creating, and maintaining area standard operating procedures, and overseeing their assigned area in the absence of the team's Animal Care Manager. This position will work with the Water's Edge Team, which is responsible for the daily husbandry of polar bears, California sea lions, southern sea otters, North American river otters, five species of penguins (King, Gentoo, Chinstrap, Macaroni, Humboldt), and trumpeter swans. Prior experience with avian species, specifically penguins, strongly preferred. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: Preparing diets and delivering animal feedings. Giving medications and assisting with various animal health procedures. Observing, logging, and reporting issues concerning animal behavior, health, and wellbeing. Training animals for all types of behaviors, including husbandry, enrichment and medical. Initiating and carrying out new training proposals and behaviors. Creating and implementing various enrichment items/strategies. 50% Completes daily maintenance of habitats and holding areas, including: Cleaning habitats, holding stalls and staff areas. Performing minor repairs and improvements. Reporting maintenance issues and potential safety hazards to appropriate manager. Training new animal care staff, interns, and volunteers on daily maintenance activities. Performing lawn and other horticultural maintenance within the habitats. 15% Supports Animal Care Manager in the day-to-day management of team and performs various leadership duties, including: Assisting with all aspects of personnel management, including interviewing, scheduling, coaching, evaluating, and training of new animal care staff, interns, and volunteers. Training staff on new animal behaviors. Assisting with the creation of area standard operating procedures and various animal management plans, ensuring compliance with AZA and USDA guidelines. Overseeing area in absence of Animal Care Manager, with support of area curator. Eligible to participate in or serve as a representative for various AZA programs, after meeting AZA requirements. Eligible to apply for various SSP coordinator/studbook keeper positions. 15% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. Leading tours within area, as assigned. Representing the Zoo & Aquarium via media relations, upon completion of training with marketing staff. Engaging with daily visitors to answer questions about the Zoo and animals. 5% Assists with and travels for animal shipments, as assigned, including: Participating in inter-institutional training and communication regarding incoming or outgoing animals. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Bachelor's degree in biology, animal science, zoology or related field strongly desired. High school diploma or General Educational Development (GED) certificate accepted with prior experience in similar position. EXPERIENCE: At least 5 years of related Zoo or animal husbandry experience required. Previous supervisory experience preferred. Knowledge of animal husbandry, behavior and procedures for proper care and training of zoo and aquarium animals. Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. Strong computer skills, including Microsoft Office, required. Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS Must have or be willing to obtain a SCUBA certification within six months of hire. Open Water SCUBA certification from an internationally recognized certifying agency is preferred. Must pass AAUS-compliant dive physical and swim test within six months of hire. Dive tasks require manual dexterity and ability to safely use tools (e.g. brushes) and operate equipment (e.g. operation/manipulation of dive gear). Must be willing to dive in cold temperatures and in the presence of animals (sharks, penguins, venomous fish). Must have a valid driver's license. Must have or be able to obtain a negative TB test. Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time. Must be able to manage stress, endure high-risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. Must pass a background and drug screening.

GUEST SERVICES TEAM MEMBER (SEASONAL) DEPARTMENT Guest Services CLASSIFICATION Seasonal Non-Exempt (Hourly) REPORTS TO Guest Services Managers, Assistant Managers, Supervisors DIRECT REPORTS N/A Applicants will be considered for vacancies in all Guest Service areas and may receive an offer for a position in Admissions, Retail, or Rides. Once hired, team members may also have the opportunity to train in more than one position based on area needs and supervisor discretion. Position Pay Rate Minimum Age Positions Available Driver's License Required? Admissions Team Member $15.00/Hour 15+ Medium No 16+ Medium Retail Team Member $15.00/Hour 15+ Medium No 16+ Medium Ride Station Host $15.00/Hour 15+ Medium No Ride Operator II $15.00/Hour 16+ Medium No Ride Operator I $15.50/Hour 18+ Medium Yes What you'll do: Guest Services team members work to ensure a memorable experience for all Zoo & Aquarium visitors by providing superior customer service and making all guests feel welcome. Team members respond to guest inquiries, promote Zoo & Aquarium events, and assist other departments to help provide a seamless guest experience. Lastly, team members also assist with maintaining the general cleanliness of the Zoo & Aquarium, helping to provide a safe and welcoming environment. Guest Service Team Members work in three main areas: Admissions Admissions team members are responsible for initiating and completing admissions and membership sales transactions for Zoo & Aquarium visitors, greeting guests, and answering all inquiries regarding Zoo & Aquarium information. Duties include, but are not limited to: Efficiently scanning and processing tickets and membership cards for entry, while enforcing Zoo & Aquarium policies in a friendly manner. Presenting appropriate ticket/membership options to guests and efficiently processing the sale of tickets/memberships through the POS system. Assisting with the facilitation of visiting groups to ensure quick and efficient access through the Zoo & Aquarium entrance. Adhering to the organization's cash handling and credit card procedures. Retail Retail team members are responsible for initiating and completing merchandise/rental transactions with Zoo & Aquarium visitors, maintaining store cleanliness, stocking supplies, ensuring safe work conditions, and answering all inquiries for Zoo & Aquarium information. Duties include, but are not limited to: Initiating and completing all merchandise/rental transactions in retail locations while suggestively selling and being knowledgeable about products. Assisting managers with receiving and tagging of merchandise. Stocking supplies and maintaining cleanliness of retail locations. Adhering to the organization's cash handling and credit card procedures Rides Rides team members are responsible for the daily operation of rides, including the African Sky Safari, Endangered Species Carousel, African Tram, Kenyan Cruise, Flying Flamingo, and Kansas City Zoo Railroad. They are also required to follow proper safety and operational procedures. Duties include, but are not limited to: Ensuring the proper use of safety practices and procedures while operating the attraction Following opening/closing procedures, reporting unsafe conditions immediately, and accurately completing daily paperwork Loading and unloading of ride, checking ride restraints, providing safety instructions, operating control panels, dispatching vehicles and ensuring the safe operation of the attractions Maintaining concentration, alertness, and attentiveness for extended periods of time. *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties may vary slightly between each team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: Education & Formal Training: Must be 15 years of age or older. Experience: Experience in a customer service role welcomed. Ability to interact with all types of people professionally and effectively. Other Minimum Requirements: This is an active and dynamic role that will require employees to be in a stationary position for extended periods of time, move around to complete job duties, and move up to 50 pounds with or without assistance. Assistance depending upon task or role. This role will require employees to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Valid driver's license required for some positions. Must pass background and drug screening.

ANIMAL CARE SPECIALIST - SAVANNAH TEAM (FULL TIME) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager STARTING PAY $17.50/Hour POSITION DESCRIPTION: The Animal Care Specialist is responsible for performing routine work assignments involving the daily care and welfare of animals within their area. This position also performs daily maintenance of animal habitats and holding areas, as well as interacts with the public to provide information related to the Zoo & Aquarium's animal collection. This position will work with the Savannah Team, which is responsible for the daily husbandry of African lions, bat-eared fox, black-footed cat, caracal, sand cats, rock hyrax, fennec fox, zebra, scimitar-horned oryx, lesser kudu, common eland, Addra gazelles, addax, Masai giraffe, ostrich, black rhinoceros, and a variety of bird species. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: Preparing diets and delivering animal feedings. Administering medications and assisting with various animal health procedures. Observing, logging, and reporting issues concerning animal behavior, health, and welfare. Training animals for basic husbandry behaviors. Creating and implementing various enrichment items/strategies. 40% Completes daily maintenance of exhibits and holding areas, including: Cleaning habitats, holding areas, and staff areas. Performing minor repairs and improvements. Reporting maintenance issues and potential safety hazards to appropriate manager. Lawn and other horticultural maintenance within habitats. 40% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Bachelor's degree in biology, animal science, zoology, or related field preferred. Applicable experience can be substituted in place of formal education on a year-for-year basis for candidates not currently holding a degree. EXPERIENCE: Previous hands-on experience with the care and management of similar species strongly preferred. Knowledge of animal husbandry, behavior, procedures for proper care, and training of exotic animals. Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. Strong computer skills, including Microsoft Office, required. Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time. Must be able to manage stress, endure high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

ANIMAL CARE - LORIKEET (SEASONAL) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A STARTING PAY $15.25/Hour POSITION DESCRIPTION: Under direction, The Animal Care Lorikeet Seasonal employee monitors the lorikeet aviary during public feedings and performs routine work assignments involving the daily care of the animals, exhibits, and holding areas. This position may allow for occasional exposure or cross-training in other areas but will primarily work in the Lorikeet Aviary. This is a seasonal position, working 40 hours per week. Seasonal start and end dates can vary based upon individual availability and team needs. Selected candidates must be available to work during one of the below timeframes: March 1 - October 31 May 1 - September 7 POSITION DUTIES & ESSENTIAL FUNCTIONS*: Duties Percentage Interacts with Zoo & Aquarium guests and the public, including: Monitoring guests, volunteers, and birds to ensure a safe and fun experience during public feedings. Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 50% Assists with daily maintenance of exhibits and holding areas, including: Cleaning exhibits, holding stalls and animal care areas. Reporting maintenance issues and potential safety hazards to appropriate manager. Performing minor repairs and improvements of exhibits, under supervision. 25% Assists with the daily care of assigned animals, including: Preparing and feeding diets. Observing, logging, and reporting issues concerning animal behavior, health, and welfare. Aiding with animal health procedures, under supervision. Assisting with the creation of various enrichment items/strategies. 20% Exposure or cross-training in other animal areas. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: High school diploma or General Educational Development (GED) certificate. Associate degree, bachelor's Degree, or completing coursework for a degree in biology, animal science, zoology or related field desired. EXPERIENCE and SKILLS: Knowledge of animal behavior and procedures used for the proper care of handling exotic and domestic animals. Strong observational skills and ability to recognize and evaluate conditions of animal health and behavior. Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, exhibit, service and holding areas. Strong verbal, written and interpersonal communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must have sufficient mobility to ensure a safe work environment. Must be able to remain in a stationary position for extended periods of time. Must be able to tolerate working outdoors in all elements and extreme heat Must be able to manage stress and make immediate decisions concerning the safety of animals, staff, or the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours. Must pass a background and drug screening.