Kansas City Zoo jobs in Kansas City, MO

DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Life Support Curator STARTING PAY $21.00/Hour Under direction, the Life Support Operator performs routine work assignments involving the life support systems throughout the Zoo & Aquarium. This includes ensuring all systems are functioning properly and overseeing day-to-day operations to assure proper water quality, clarity and chemistry. Work areas include the Aquarium, polar bear pool, penguin building (2 penguin pools and multiple saltwater aquariums), sea lion pool, elephant pool, Stingray Bay, Missouri Department of Conservation aquarium, and otter exhibit. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Responsible for general maintenance and operation of all life support systems, including: * Backwashing filters, water transfers, and pump basket maintenance for all pools and aquariums. * Maintaining daily checklists for all life support systems. * Following cleaning and preventive maintenance schedule for all life support area equipment, including pumps, filters, instrumentation and ozone systems. * Performing equipment function checks and calibrations. * Working closely with supervisor to ensure timely ordering of parts, equipment and supplies, such as salt, chemicals and testing kits. * Reporting maintenance issues and potential safety hazards to management. * Helping to create operational standards for systems. * Establishing good working relationships and communication with animal staff to ensure equipment and procedures are working properly. 50% Performs and records various water samples and testing and acts upon results, if necessary. 20% Works with supervisor to establish artificial saltwater creation timelines. 10% Performs most general maintenance work and equipment repair in life support areas. 10% Maintains and keeps proper records in all life support areas. 10% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * AALSO Level 1 Life Support Operator certification preferred. * SCUBA certification preferred. * EXPERIENCE: * Previous experience with and general knowledge of life support systems required. * Knowledge of water chemistry, proper laboratory and quarantine techniques. * Ability to perform repairs and general maintenance on various life support systems and equipment, such as sand filters, protein skimmers, water pumps, meters, generators, air pumps and ozone systems. * Knowledge of safety requirements and protocols required while working with life support systems. * Strong computer skills, including Microsoft Office, required. * Strong verbal, written and interpersonal communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time and work in loud areas. * Must be able to tolerate stress and make immediate decisions concerning the safety of animals, employees and the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. May be required to report during emergency situations, such as power failure. * Must pass a background and drug screening.

CONSERVATION & EDUCATION ADMINISTRATIVE COORDINATOR DEPARTMENT Conservation & Education CLASSIFICATION Non-Exempt REPORTS TO Senior Education Manager DIRECT REPORTS N/A STARTING PAY $21.50 POSITION DESCRIPTION: Under general direction, the Conservation and Education Administrative Coordinator will provide comprehensive administrative support to the Conservation and Education department, playing a key role in facilitating smooth operations, coordinating reservations and travel, and managing the educational resource collection effectively. This role requires a highly organized, proactive, and technically adept individual with excellent communication and interpersonal skills. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Oversee all education programming reservations and booking, including: Coordinate bookings with availability of staff and resources involved with requested programs. Maintain department calendars, schedule appointments and meetings, and coordinate logistics for meetings, conferences, workshops, and events including travel. Process incoming and outgoing mail and other documents. Answer phone calls, greet visitors, and provide information or direct inquiries to the appropriate personnel. Maintain and organize physical and electronic files and records, ensuring easy retrieval and confidentiality. Order and maintain office supplies and equipment and manage inventory levels. Process payments and refunds for department programming. Disseminate participant and program numbers to education management staff, as well as communicating relevant information zoo wide. Support department and Zoo special projects, events, and initiatives. 80% Responsible for the coordination of department resources and library, including: Acquire, organize, and catalog, department resources including print, audiovisual materials, and artifacts. Maintain inventory records and coordinate use of resources. Repair and deaccession Zoo resources and library materials, as required. 15% Assists the Conservation and Education department in coordinating the implementation of the Zoo & Aquarium's education mission and strategic plan. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of their position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Highschool diploma/GED required. EXPERIENCE: At least 2 years' experience in office or resource management strongly preferred. Previous experience with reservation/ticketing systems, such as Galaxy, Cognito and When to Work, strongly preferred. Previous experience with collection/library management software, such as Follett, preferred. Previous experience with excel and worksheet reporting preferred. Strong verbal and written communication skills required. Strong computer skills, including Microsoft Office required. Strong organizational and analytical skills required. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Can move equipment weighing up to 50 pounds, with or without assistance. Must be willing to become CPR/First-Aid certified. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

VETERINARY RESIDENT (FULL TIME) DEPARTMENT Veterinary Health CLASSIFICATION Exempt REPORTS TO Director of Veterinary Health & Conservation Research DIRECT REPORTS N/A APPLICATION DEADLINE January 1, 2026 The Kansas City Zoo & Aquarium is offering a three (3) year, 36-month Veterinary Residency in Zoological Medicine, Anesthesiology and Surgery. This program is a three-year post-doctoral clinical residency designed to prepare trainees for ACZM specialty board certification through an experiential pathway. It is not a participant in the Veterinary Internship and Residency Match Program. The selected candidate will join the veterinary health team, which includes an ACZM-boarded veterinarian, two associate veterinarians, six registered veterinary technicians, a medical records manager, and an animal care specialist. The team operates two veterinary hospitals, caring for 10,000 animals across 202 developed acres in Swope Park, Kansas City, Missouri. The position begins on or around July 1, 2026, pending 2025 year-end budget approval by the Friends of the Zoo Board of Directors. This is a paid full-time position with some on-call requirements, teaching duties and mentorship of veterinary preceptors, RVT interns, Anesthesiology and Zoological Medicine interns and dental hygiene practicum students. Candidates must possess a DVM from an AVMA accredited School or College of Veterinary Medicine and State Veterinary licensure. Veterinarians with at least one-year of experience with zoological species or academic internship are desired. First-author, peer reviewed publications are an advantage. POSITION DESCRIPTION: Under supervision of the Director of Veterinary Health & Conservation Research, the Veterinary Resident directly participates in the daily medical and surgical care of the animals housed at the Kansas City Zoo & Aquarium, in accordance with the Zoo & Aquarium's program of veterinary care. POSITION DUTIES & ESSENTIAL FUNCTIONS: The first year of the residency program is designed to equip trainees with a comprehensive foundation in natural history, organizational zoo medicine, and clinical experience. Residents will develop essential surgical and technical skills, case management abilities, and veterinary knowledge specific to zoological species. The curriculum includes hands-on experience in necropsy, medical rounds, and participation in conservation research. Additionally, the resident will mentor rotating Anesthesiology & Zoological Medicine Interns from the UMC College of Veterinary Medicine, Veterinary Preceptors, RVT Interns, and Dental Hygiene practicum students. There will also be opportunities to teach as part of the Zoological Medicine elective at UMC. The resident will have the chance to refine skills in scientific publication and presentation. Throughout the year, clinical rotations in the Anesthesiology and Zoological Medicine departments at UMC College of Veterinary Medicine will be available. Continuing education opportunities will be provided through attendance at exotic animal conferences. This first year prepares the resident for the more intensive clinical training in the second and third years of the program. The residency is structured to support the resident's progression toward board certification by the American College of Zoological Medicine through the experiential route, with an emphasis on publication and research. Duties Percentage Supports and adheres to the Zoo & Aquarium's program of veterinary care and preventive medical programs, by assisting with or performing the following: Participating in medical and zoo rounds. Assisting with the diagnosis and treatment of animals. Monitoring health and welfare of hospitalized and quarantined animals. Gaining knowledge and experience in radiograph technique and interpretation, ultrasonography, as well as in ECG, blood pressure, and blood gas measurement and interpretation. Monitoring, assisting and performing surgical procedures, including stem cell harvest and therapy. Administering medications according to established protocols and laws. Assisting with movement, training, capture and restraint of animals. Assisting and performing routine laboratory analyses and interpretation. Maintaining the cleanliness and daily functioning of the animal hospitals. 75% Performs all necropsies, prepares reports, and assists with cataloging and shipment. 10% Supports the mentorship of rotating Anesthesiology & Zoological Medicine Interns through UMC College of Veterinary Medicine, Veterinary Preceptors, RVT Interns and Dental Hygiene practicum students. 5% Participates in Veterinary Health conservation and research programs and projects as designated. 5% Adheres to all continuing education and supervision requirements as outlined in Missouri State statutes. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Doctoral degree in veterinary medicine from an AVMA-accredited school of veterinary medicine required. Possess/be able to obtain veterinary licensure for the state of Missouri. Possess/be able to obtain Missouri pharmaceuticals license. One-year Veterinary Internship in academic or zoo-based program desired. Peer-reviewed publication and/or presentation at exotic animal conference is desired. EXPERIENCE: Minimum of 1-year full time employment as a licensed veterinarian or intern in a zoological or academic institution with a diversified taxonomic collection is desired. Comprehensive knowledge of principles and practices of exotic animal medicine, including safety, restraint, dangerous drug administration, record keeping and observation skills. Thorough knowledge of, as well as ability to perform and use veterinary medical procedures, terminology, pharmacology, and related equipment. Basic knowledge of the natural history, environmental and psychological needs of exotic animals. Knowledge of state and federal laws, regulations and guidelines relating to the application of veterinary medicine in zoological parks and related programs. Basic understanding and knowledge of publication criteria and application in the zoological field. Strong computer skills, including Microsoft Office, preferred. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. Must be able to manage stress, endure potentially high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff or the public. Must be willing to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. Must have the ability to be on-call and respond to emergency requests quickly and efficiently, as business and animal needs dictate. Must pass a background and drug screening.

ANIMAL CARE SPECIALIST (FULL TIME) AQUARIUM TEAM DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager DIRECT REPORTS N/A STARTING PAY $17.50/Hour The Animal Care Specialist is responsible for performing routine work assignments involving the daily care and welfare of animals within their area. This position also performs daily maintenance of animal habitats and holding areas, as well as interacts with the public to provide information related to the Zoo & Aquarium's animal collection. This position will work with the Aquarium Team, which is responsible for the daily husbandry of over 9,000 marine organisms highlighting the diversity of life found throughout the world's oceans. This 60,000 square foot facility follows the currents of the world, holding approximately 600,000 gallons of salt water, within 60 exhibits and holding systems. SCUBA diving, water quality testing, environmental management, and life-support maintenance will be regular responsibilities of the Aquarium Team, in addition to animal husbandry duties. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: * Preparing diets and delivering animal feedings. * Administering medications and assisting with various animal health procedures. * Observing, logging, and reporting issues concerning animal behavior, health, and welfare. * Training animals for basic husbandry behaviors. * Creating and implementing various enrichment items/strategies. 40% Completes daily maintenance of exhibits and holding areas, including: * Cleaning habitats, holding areas, and staff areas. * Performing minor repairs and improvements. * Reporting maintenance issues and potential safety hazards to appropriate manager. * Lawn and other horticultural maintenance within habitats. 40% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: * Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. * Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 10% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Bachelor's degree in biology, animal science, zoology, or related field desired. * Applicable experience can be substituted in place of formal education on a year-for-year basis for candidates not currently holding a degree. * EXPERIENCE: * Previous hands-on experience with the care and management of similar species is desired. * Knowledge of animal husbandry, behavior, procedures for proper care, and training of exotic animals. * Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. * Strong computer skills, including Microsoft Office, required. * Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. * Strong verbal and written communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have or be willing to obtain a SCUBA certification within six months of hire. * Open Water SCUBA certification from an internationally recognized certifying agency is preferred. * Must pass AAUS-compliant dive physical and swim test within six months of hire. * Dive tasks require manual dexterity and ability to safely use tools (e.g. brushes) and operate equipment (e.g. operation/manipulation of dive gear). * Must be willing to dive in cold temperatures and in the presence of animals (sharks, penguins, venomous fish). * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. * Must be able to stand for extended periods of time. * Must be able to manage stress, endure high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

GROUNDS/CUSTODIAL TEAM MEMBER (FULL TIME) DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A STARTING PAY $16.50/Hour POSITION DESCRIPTION: The Grounds/Custodial Team Member is responsible for maintaining a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, Grounds/Custodial Team Members will attend to eating areas and playground equipment. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. Frequently emptying trash receptacles and recycling. Organizing and cleaning outside eating areas. Regularly working with bodily fluids. Setting up, cleaning, monitoring, and tearing down special events. Greeting and welcoming all guests. Assisting with all guests' needs, including questions, inquiries, and directions. Safely operating equipment such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. 95% Performs snow removal, as necessary. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Must be 18 years of age or older. EXPERIENCE: Ability to interact with all types of people professionally and effectively. OTHER MINIMUM REQUIREMENTS: Valid driver's license desired. Must be able to make immediate decisions pertaining to safety. Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. Must be able to constantly move and position oneself to complete work for extended periods of time. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

VETERINARY HEALTH HOSPITAL MANAGER DEPARTMENT Veterinary Health CLASSIFICATION Exempt REPORTS TO Director of Veterinary Health DIRECT REPORTS N/A POSITION DESCRIPTION: The Veterinary Health Hospital Manager's primary duty is to maintain the medical and organizational management of the Zoo & Aquarium's Veterinary Hospital. This includes scheduling, medical supplies and general inventory, budgetary control, housekeeping, and student programs. On occasion, if qualified, this position may assist in the care and support of procedural animal care. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Responsible for the daily function of the Veterinary and Aquarium Health facilities including: Ensuring daily organizational structure of Veterinary Health. Ensuring adequate daily veterinary health coverage. Inventory control and budget adherence of all veterinary health medications and medical products. Facilitating controlled drug monitoring and tracking Scheduling routine removal of animal remains and medical waste. Maintaining safety protocols, standard operating procedures, and presentations. Ensuring warranties and equipment documents are up to date and readily accessible to staff. Active participation in Zoo & Aquarium functions, which may require evening attendance. Maintaining the Zoo's contraception program by processing and submitting required samples and sending annual updates to the Reproductive Management Center. Facilitating hiring/selection process for staff, interns, students, etc. Coordinating hospital cleaning routine and scheduling routine maintenance of hospital equipment. 75-100% Secondary Roles & Responsibilities, as/if qualified: Reporting injuries, irregular behavior, death, or birth of hospitalized/quarantined animals to veterinarians at time of observation. Providing input on animal husbandry, enrichment, and operant conditioning within Veterinary Health. Administering oral and topical medications to hospitalized/quarantined animals according to established protocols and direction of veterinary staff, on occasion as needed. Assisting with the movement, capture and restraint of animals as needed. Assisting with in-house animal health procedures as warranted. In the absence of a Registered Veterinary Technician, assisting with the monitoring of anesthesia and surgical procedures. Effectively communicating decision regarding animal husbandry, enrichment, and operant condition during quarantine/hospitalization period to VHC personnel. Participating in hand rearing of animals, if necessary, as needed. Assisting with the management of the Veterinary Technician intern program. 0-25% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: RVT certification from an AVMA accredited program, with ability to become a licensed RVT in the state of Missouri, strongly preferred. EXPERIENCE: Previous hospital management experience, ideally in a zoological setting, strongly preferred. Previous management/supervisory experience preferred. Previous experience with hospital supply ordering and inventory management. Knowledge of animal behavior, husbandry, and welfare preferred. Knowledge of procedures used for the proper care and handling of exotic and domestic animals preferred.. Knowledge of zoological nomenclature and veterinary medical terminology preferred. Strong computer skills, including Microsoft Office and ZIMS software, required. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 50 pounds, with or without assistance. Assistance depending upon task or role. Must be able to manage stress, endure potentially high-risk situations when feeding, transferring, or restraining animals, or make immediate decisions concerning the safety of animals, staff or the public. Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. Must pass a background and drug screening.

GROUNDS/CUSTODIAL TEAM LEAD (FULL TIME) DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A STARTING PAY $17.50/Hour The Grounds/Custodial Team Lead is responsible for maintaining a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, under direction, the Grounds/Custodial Team Lead oversees the daily routines for all aspects of the Grounds/Custodial staff, within an assigned area. This is a hands-on, detail-oriented position, which requires both leadership abilities and a team focused mindset. This is a full time position working a flexible evening and weekend schedule. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: * Assisting with the assignment of daily tasks, routines, event setup and tear down. * Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. * Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. * Frequently emptying trash receptacles and recycling. * Organizing and cleaning outside eating areas. * Setting up, cleaning, monitoring, and tearing down special events. * Greeting and welcoming all guests. * Assisting with all guests' needs, including questions, inquiries, and directions. * Safely operating equipment such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. 75% Oversees daily routines within assigned area, including, * Performing inspections to ensure cleanliness, completion, and quality control of tasks, buildings, and event spaces. * Assisting staff and coordinating with supervisors and managers, as needed. 20% Performs snow removal, as necessary. 5% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Must be 18 years of age or older. * EXPERIENCE: * Ability to interact with all types of people professionally and effectively. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must be able to make immediate decisions pertaining to safety. * Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. * Must be able to constantly move and position oneself to complete work for extended periods of time. * Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. * Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. * Must pass a background and drug screening.

MAINTENANCE MECHANIC II (FULL TIME) DEPARTMENT Maintenance CLASSIFICATION Non-Exempt REPORTS TO Senior Facilities Manager STARTING PAY $22.00/Hour POSITION DESCRIPTION: Under general supervision, the Maintenance Mechanic II is responsible for making a variety of general repairs to existing Zoo & Aquarium infrastructure and systems, as well as other maintenance duties such as painting and building basic structures for staff, guests and animals. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Responsible for general maintenance on Zoo & Aquarium buildings, animal exhibits and guest areas, including basic repairs, painting and building basic structures. 70% Assists other maintenance staff with completion of generated work orders related to a variety of mechanical trades, including plumbing, electrical, carpentry, welding, HVAC, etc. 20% Assists maintenance manager in implementing and executing preventive maintenance programs. 5% Assists with snow removal during winter months. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: High school diploma or equivalent required. EXPERIENCE: Minimum of 5 years general maintenance or carpentry experience desired. Knowledge of and experience using various power tools and maintenance equipment. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time, climb, bend and stoop. Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. Must pass a background and drug screening.

GROUNDS/CUSTODIAL SUPERVISOR (FULL TIME) DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds/Custodial Manager & Assistant Manager DIRECT REPORTS Grounds/Custodial Full Time, Part Time, and Seasonal Staff POSITION DESCRIPTION: The Grounds/Custodial Supervisor is responsible for maintaining a clean and safe environment for Zoo & Aquarium guests. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, under direction, the Grounds/Custodial Supervisor oversees the daily routines for all aspects of the Grounds/Custodial Staff, within an assigned area. This is a hands-on, detail-oriented position that requires both leadership abilities and a team focused mindset. This position will guide their team through daily work activities, including events, while monitoring employee performance to ensure maximum productivity. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: Assisting with the assignment of daily tasks, routines, event setup and tear down Ensuring cleanliness and inspection of buildings, restrooms, administrative areas, outside eating areas, and event spaces Performing litter control in all areas of the Zoo & Aquarium including, but not limited to, parking lots, walking paths and grassy areas Emptying trash receptacles and recycling Ensuring all supply areas are fully stocked and well maintained. Setting up, cleaning, monitoring, and tearing down special events. Assisting with guests' needs. Safely operating equipment, such as trash compactors, floor scrubbers, pressure washers, leaf blowers, snow blowers, and vehicles. 70% Supervising Grounds/Custodial staff, including, but not limited to, supporting the hiring, scheduling, training, evaluation, and coaching processes. 20% Assisting with the ordering and procurement of supplies. 5% Performs snow removal, as necessary. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: High school diploma or equivalent required. Must be 18 years of age or older EXPERIENCE: 1 year of janitorial/custodial experience desired. Prior supervisory experience desired. Strong computer skills, including Microsoft Office, preferred. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must be able to make immediate decisions pertaining to safety Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. Must be able to constantly move and position oneself to complete work for extended periods of time. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

VETERINARY TECHNICIAN INTERN DEPARTMENT Veterinary Health CLASSIFICATION Non-Exempt (Hourly) REPORTS TO Veterinary Health Hospital Manager DIRECT REPORTS N/A STARTING PAY $14.50/Hour LEARNING OBJECTIVES : The Veterinary Technician Internship serves as an opportunity to receive hands-on training as a Veterinary Technician in the field of zoological medicine. This internship must be in conjunction with a degree program from an accredited school of veterinary technology. TIME COMMITMENT: This internship is scheduled five days per week (Monday - Friday), eight hours per day (8:00-4:30pm), for a period of ten weeks (a minimum of 400 hours). Interns may be expected to work additional hours or weekends as needed. Interns are expected to attend the full ten weeks unless an abbreviated session has been previously approved (minimum 8 weeks). Additionally, four sessions take place annually: Spring, Summer, Fall, and Winter. ADDITIONAL CONSIDERATIONS: Interns are responsible for arranging their own transportation and housing. KEY RESPONSIBILITIES: Duties Percentage Assists the Veterinary Health Department with clinical procedures, including but not limited to: * Learning to set up and break down medical procedures. * Learning immobilization procedures such as anesthetic monitoring and recording, catheterization, etc. * Learning to administer routine treatments on hospitalized animals. * Learning to perform preventative health care of the collection such as manual restraint, phlebotomy, radiography. 45% Learning to maintain the hospital with duties that include cleaning and sanitization, equipment care, stocking supplies etc. 40% Learning to perform laboratory testing and sample preparation such as urinalysis and fecal exams, blood smears, etc. 15% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. EDUCATION & FORMAL TRAINING: * Must have completed first year or be a recent graduate of an accredited school of veterinary technology. * GPA of 3.0 or higher desired. OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must have or be able to obtain negative TB test. * Must be able to lift 75 pounds, with or without assistance. Assistance depending upon task or role. * Must be able to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. * Must pass a background screening.

Under general supervision, the Network and Systems Administrator maintains both the internal and external-facing IT infrastructure, including servers, switches, routers, and end-user hardware. This position also provides tier I helpdesk support to the organization. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Oversees various network administrative functions of the Zoo's IT department, including: * Managing the Zoo's wired and wireless networks. * Providing SAN & NAS support. * Managing the Active Directory & Group Policy. * Managing and configuring Fortinet firewalls. * Configuring, deploying, and managing Ruckus network switches. * Supporting point-to-point network connectivity for locations with no physical data lines available. 40% Oversees various IT systems administrative functions, including: * Maintaining and supporting Hyper-V virtual server cluster. * Managing Enterprise backups and restores, utilizing Veeam backups. * Managing Office 365 environment, specifically email. * Installing, maintaining, troubleshooting, and updating all hardware and software, including servers, network equipment, telecom, printers, and AV, as well as third party software. Third party software may include time tracking, ticketing, credit card processing and POS systems. * Performing and/or supervising installation of various systems, including security cameras, digital locks, etc. * Maintaining and overseeing the Zoo's phone and telecom systems. 40% Performs other general IT related duties, including, but not limited to: * Providing tier I helpdesk support to Zoo employees. * Pricing, evaluating, and testing upcoming changes to software and hardware. * Meeting with contractors and vendors to coordinate issue resolution and expansion projects. * Determining IT service requirements by analyzing needs of users/departments, as well as prioritizing modifications to core systems applications. * Assisting with the development and implementation documentation requirements for problem resolution. 20% * This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. * All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: * EDUCATION & FORMAL TRAINING: * Bachelor's Degree in Computer Science or IT related field or equivalent work experience required. * EXPERIENCE: * At least 3 years' experience in computer/technology industry required. * Proficiency with networking concepts and technologies, including routing, switching, VOIP, DNS, TCP/IP, etc. * Experience with network/systems administration and knowledge of Active Directory, Exchange, Print Servers, etc. * Knowledge of desktop, notebook and server hardware. * Experience with third party software, including time tracking, ticketing, credit card processing, and POS systems preferred. * Experience with VoIP technology and a general understanding of telecom principles preferred. * Great attention to detail, flexibility and time-management skills. * Strong verbal and written communication skills. * OTHER MINIMUM REQUIREMENTS: * Must have valid driver's license. * Must be able to lift 50 pounds. * Must be able to stand and walk for extended periods of time and may occasionally be required to stoop, kneel, crouch or crawl. * Must be willing to work a flexible schedule, including weekends, evening hours, and holidays, in all weather extremes. * Must have the ability to be on-call during all hours and respond to emergency requests quickly and efficiently, as needed. * Must pass a background and drug screening.

VETERINARY PRECEPTORSHIP DEPARTMENT Veterinary Health CLASSIFICATION Seasonal Non-Exempt (Hourly) REPORTS TO Director of Veterinary Health DIRECT REPORTS N/A STARTING PAY $14.50/Hour PURPOSE: The veterinary preceptorship program at the Kansas City Zoo & Aquarium offers junior or senior veterinary student's unique opportunities in the field of exotic animal medicine and surgery. The preceptor will be incorporated into the daily routine of Zoo & Aquarium veterinary medicine including rounds, animal management orientation, medicine, and surgery. The program is designed for hands-on experience in phlebotomy, anesthesia, medicine, surgery, and various veterinary disciplines in zoological medicine. The Zoo & Aquarium has a 14,000 square foot veterinary hospital and holding building, which includes separate surgery, radiology, laboratory, treatment, and necropsy spaces. It comes equipped with digital radiography, electrocautery, stem cell processing, video laparoscopy, video flexible fiber endoscopy, cavitron, standard 2-deminsional and digital ultrasound, pulse oximetry, ultralow freezer, steam, and gas sterilizers. CT and MRI scanning is also routinely performed through our consultants. The Zoo & Aquarium encompasses over 200 developed acres, making it one of the largest zoological parks in the United States. Students will gain not only experience in the veterinary care of the animal collection, but also the new aquarium complex which opened in 2023. For additional information regarding The Kansas City Zoo & Aquarium, please visit our website. KEY RESPONSIBILITIES: Duties Percentage Become familiar with veterinary care and support the Veterinary Health Department with clinical procedures, including but not limited to: Assist veterinary staff with daily clinical evaluations, medical procedures, and treatment of collection animals. Monitor the health and welfare of hospitalized and quarantined animals. Perform animal necropsies. Assist with immobilization procedures. Support animal quarantine procedures. 70% Assist with record maintenance necessary for the health of animal collection. 20% Maintain the hospital with duties that include cleaning and sanitizing, equipment care, stocking supplies etc. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. LENGTH OF APPOINTMENT: This preceptorship is scheduled five days per week for a period of five to eight weeks. The program is limited to one preceptor per session. TIME COMMITMENT: Five days per week (Monday - Friday) eight hours per day (8:00-5:00pm). Preceptors may be expected to work additional hours as needed. QUALIFICATIONS: Must be a junior or senior student at an AVMA accredited school of veterinary medicine. Must be willing to work in all weather extremes. Able to lift 75 pounds and stand for extended periods of time. Must pass a background screening. Must have or be able to obtain negative TB test, prior to commitment. Responsible for own transportation and housing. Some housing may be available upon request but is not guaranteed. DRESS CODE: Neutral colored pants or shorts, navy polo or provided uniform shirt, comfortable shoes (steel toed recommended, but not required), and weather appropriate outerwear.

GUEST SERVICES TEAM MEMBER (SEASONAL) DEPARTMENT Guest Services CLASSIFICATION Seasonal Non-Exempt (Hourly) REPORTS TO Guest Services Managers, Assistant Managers, Supervisors DIRECT REPORTS N/A Applicants will be considered for vacancies in all Guest Service areas and may receive an offer for a position in Admissions, Retail, or Rides. Once hired, team members may also have the opportunity to train in more than one position based on area needs and supervisor discretion. Position Pay Rate Minimum Age Positions Available Driver's License Required? Admissions Team Member $14.50/Hour 15+ Low No 16+ Low Retail Team Member $14.50/Hour 15+ Low No 16+ Low Ride Station Host $14.50/Hour 15+ Low No Ride Operator II $14.50/Hour 16+ Medium No Ride Operator I $15.50/Hour 18+ Medium Yes What you'll do: Guest Services team members work to ensure a memorable experience for all Zoo & Aquarium visitors by providing superior customer service and making all guests feel welcome. Team members respond to guest inquiries, promote Zoo & Aquarium events, and assist other departments to help provide a seamless guest experience. Lastly, team members also assist with maintaining the general cleanliness of the Zoo & Aquarium, helping to provide a safe and welcoming environment. Guest Service Team Members work in three main areas: Admissions Admissions team members are responsible for initiating and completing admissions and membership sales transactions for Zoo & Aquarium visitors, greeting guests, and answering all inquiries regarding Zoo & Aquarium information. Duties include, but are not limited to: Efficiently scanning and processing tickets and membership cards for entry, while enforcing Zoo & Aquarium policies in a friendly manner. Presenting appropriate ticket/membership options to guests and efficiently processing the sale of tickets/memberships through the POS system. Assisting with the facilitation of visiting groups to ensure quick and efficient access through the Zoo & Aquarium entrance. Adhering to the organization's cash handling and credit card procedures. Retail Retail team members are responsible for initiating and completing merchandise/rental transactions with Zoo & Aquarium visitors, maintaining store cleanliness, stocking supplies, ensuring safe work conditions, and answering all inquiries for Zoo & Aquarium information. Duties include, but are not limited to: Initiating and completing all merchandise/rental transactions in retail locations while suggestively selling and being knowledgeable about products. Assisting managers with receiving and tagging of merchandise. Stocking supplies and maintaining cleanliness of retail locations. Adhering to the organization's cash handling and credit card procedures Rides Rides team members are responsible for the daily operation of rides, including the African Sky Safari, Endangered Species Carousel, African Tram, Kenyan Cruise, Flying Flamingo, and Kansas City Zoo Railroad. They are also required to follow proper safety and operational procedures. Duties include, but are not limited to: Ensuring the proper use of safety practices and procedures while operating the attraction Following opening/closing procedures, reporting unsafe conditions immediately, and accurately completing daily paperwork Loading and unloading of ride, checking ride restraints, providing safety instructions, operating control panels, dispatching vehicles and ensuring the safe operation of the attractions Maintaining concentration, alertness, and attentiveness for extended periods of time. *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties may vary slightly between each team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: Education & Formal Training: Must be 15 years of age or older. Experience: Experience in a customer service role welcomed. Ability to interact with all types of people professionally and effectively. Other Minimum Requirements: This is an active and dynamic role that will require employees to be in a stationary position for extended periods of time, move around to complete job duties, and move up to 50 pounds with or without assistance. Assistance depending upon task or role. This role will require employees to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Valid driver's license required for some positions. Must pass background and drug screening.

ASSOCIATE VETERINARIAN DEPARTMENT Veterinary Health CLASSIFICATION Exempt REPORTS TO Director of Veterinary Health & Conservation Research DIRECT REPORTS Veterinary Health Records Manager & Veterinary Health Animal Care Specialist POSITION DESCRIPTION: Under direct supervision of the Director of Veterinary Health & Conservation Research, the Associate Veterinarian is responsible for administering the daily and preventive medicine programs for the zoo & aquarium's animal collection. This position provides veterinary care and treatment for the Zoo & Aquarium's collection, in accordance with the standards set forth in Guidelines for Zoo Veterinary Medical Programs and Veterinary Hospitals of the American Associate of Zoo Veterinarians, USDA/APHIS, and in support of the Kansas City Zoo & Aquarium's mission. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Supports and maintains the Zoo & Aquarium's program of veterinary care and preventive medical programs, including: Supervising daily clinical evaluation and treatment of collection animals. Diagnosing and instituting therapeutic plans for collection animals. Monitoring the health and welfare of hospitalized and quarantined animals. Coordinating laboratory examinations and analyses. Collaborating with the Senior Veterinarian, Director of Animal Care, animal curators, assistant managers and Animal Care Specialists concerning animal treatment and care. Performing animal necropsies and coordinating the disposal of deceased specimens. Maintaining appropriate medical records and documents necessary for the health of animal collection. Supporting animal quarantine procedures. Assisting the Director of Veterinary Health & Conservation Research and Senior Veterinarian to prioritize, assign and coordinate projects/programs related to the veterinary health program. Communicating with other Zoo professionals for the purpose of enhancing animal health and preventive medicine programs. 70% Oversees the overall management of direct reports, including: Supervising, training, coaching, and evaluating direct reports. Mentoring veterinary health staff. 20% Participates and assists in conservation and conservation research. 5% Assists with promoting public education relative to veterinary medicine through lectures, tours, and other forms of communication. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Doctoral degree in veterinary medicine from an AVMA-accredited school of veterinary medicine required. ACZM board certification preferred. Possess/be able to obtain veterinary licensure for the state of Missouri. Possess valid DEA license and federal accreditation. Possess/be able to obtain Missouri pharmaceuticals license. EXPERIENCE: Minimum of 2 years full-time or 4 years of part-time employment as an accredited and licensed veterinarian in a zoological institution with a diversified taxonomic collection. Knowledge and experience with aquatic animal medicine and surgery is preferred. Comprehensive knowledge of principles and practices of exotic animal medicine, including safety, restraint, dangerous drug administration, record keeping and observation skills. Thorough knowledge of, as well as ability to perform and use veterinary medical procedures, terminology, pharmacology, and related equipment. Basic knowledge of the natural history, environmental and psychological needs of exotic animals. Knowledge of state and federal laws, regulations and guidelines relating to the application of veterinary medicine in zoological parks and related programs. Previous supervisory experience preferred. Experience with publishing and/or presenting research findings. Strong computer skills, including Microsoft Office and ZIMS required. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 75 pounds and have sufficient mobility to ensure a safe work environment. Must be able to manage stress, endure potentially high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff or the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must have the ability to be on-call and respond to emergency requests quickly and efficiently, as business and animal needs dictate. Must pass a background and drug screening.

GROUNDS/CUSTODIAL TEAM LEAD (FULL TIME) DEPARTMENT Grounds/Custodial CLASSIFICATION Non-Exempt REPORTS TO Grounds Manager, Grounds Assistant Manager, Grounds Supervisor DIRECT REPORTS N/A STARTING PAY $17.50/Hour POSITION DESCRIPTION: The Grounds/Custodial Team Lead is responsible for maintaining a clean and safe environment for Zoo & Aquarium visitors. Duties will include, but are not limited to, working independently while sweeping, mopping, vacuuming floors, cleaning surfaces with disinfectant, and emptying trash and recycling cans. Additionally, under direction, the Grounds/Custodial Team Lead oversees the daily routines for all aspects of the Grounds/Custodial staff, within an assigned area. This is a hands-on, detail-oriented position, which requires both leadership abilities and a team focused mindset. This is a full time position working a flexible evening and weekend schedule. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Daily responsibilities include, but are not limited to: Assisting with the assignment of daily tasks, routines, event setup and tear down. Litter control in all areas of the Zoo & Aquarium including but not limited to parking lots, walking paths, grassy areas, buildings, and event spaces. Maintaining cleanliness of all facilities, including but not limited to restrooms, administrative areas, buildings, and event spaces. Frequently emptying trash receptacles and recycling. Organizing and cleaning outside eating areas. Setting up, cleaning, monitoring, and tearing down special events. Greeting and welcoming all guests. Assisting with all guests' needs, including questions, inquiries, and directions. Safely operating equipment such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. 75% Oversees daily routines within assigned area, including, Performing inspections to ensure cleanliness, completion, and quality control of tasks, buildings, and event spaces. Assisting staff and coordinating with supervisors and managers, as needed. 20% Performs snow removal, as necessary. 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Duty percentages are an approximation and may vary based on department needs. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Must be 18 years of age or older. EXPERIENCE: Ability to interact with all types of people professionally and effectively. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must be able to make immediate decisions pertaining to safety. Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. Must be able to constantly move and position oneself to complete work for extended periods of time. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

ANIMAL CARE DIVE VOLUNTEER DEPARTMENT Animal Care REPORTS TO Dive Safety Officer PURPOSE: The purpose of the Dive Volunteer Program is to support the Zoo & Aquarium's animals, employees, and mission. Under the direct supervision of the Dive Safety Officer and Animal Care Staff, a volunteer diver performs routine assignments involving the maintenance and care of Zoo & Aquarium habitats. Multiple openings are available. Applications are being accepted for all shifts, but the greatest need is Monday-Friday. Priority will be given to applicants with weekday/open availability. KEY RESPONSIBILITIES: Duties Percentage Cleaning and general upkeep of animal habitats and surrounding areas, including but not limited to: Cleaning and scrubbing pools. Collecting discarded animal enrichment items. 80% Adhering to all policies and safety regulations as stated in the Dive Safety Manual, as well as any additional procedures for the designated animal area. 10% Accurately maintaining dive plans and logs, as well as any additional paperwork. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All volunteers must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be evaluated to enable volunteers with disabilities to perform the essential functions of their position, absent undue hardship. LENGTH OF APPOINTMENT: This position must complete a minimum of 2 dives per month for a period of twelve months, totaling a minimum of 24 dives per year. After twelve months, the position may be reappointed for another twelve months at the discretion of the Dive Safety Officer. TIME COMMITMENT: Shifts occur daily per the Kansas City Zoo & Aquarium's diving schedule. Shifts may vary seasonally and based on team needs. This volunteer position must complete a minimum of 2 shifts per month during their appointment. QUALIFICATIONS: Must be at least 18 years old. Must have and maintain an Open Water Certification from an internationally recognized organization. Must have completed a minimum of 20 dives; must have completed 2 dives within the past 12 months of applying. Must have or be able to obtain First Aid, CPR, AED, and O2 Certifications. Must pass a Kansas City Zoo & Aquarium Dive Physical. Must pass a Kansas City Zoo & Aquarium Swim test and Open Water Skills Check. Must be willing to dive in extreme temperatures (45⁰ F), and in the presence of animals (fish, penguins). Must be willing to sign, acknowledge, and follow all necessary waivers and standard operating procedures. Must be willing to complete basic animal safety courses prior to commitment. Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. Must pass a background screening. Must have or be able to obtain negative TB test. SUPPORT: Training for this position will be provided. In addition, the Dive Safety Officer will be available for questions and assistance. DRESS CODE: Neutral colored pants or shorts, provided shirt, and comfortable shoes. Additionally, a properly fitted wetsuit and boots should be worn during dives.

ANIMAL CARE SPECIALIST - DISCOVERY ZONE TEAM DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager STARTING PAY $17.50/Hour POSITION DESCRIPTION: The Animal Care Specialist is responsible for performing routine work assignments involving the daily care and welfare of animals within their area. This position also performs daily maintenance of animal habitats and holding areas, as well as interacts with the public to provide information related to the Zoo & Aquarium's animal collection. This position will work with the Discovery Zone Team, which is responsible for the daily husbandry of various species of domestic hoofstock, amphibians, non-venomous snakes, American alligators, small primates, two-toed sloth, macaws and kookaburras. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: Preparing diets and delivering animal feedings. Administering medications and assisting with various animal health procedures. Observing, logging, and reporting issues concerning animal behavior, health, and welfare. Training animals for basic husbandry behaviors. Creating and implementing various enrichment items/strategies. 40% Completes daily maintenance of exhibits and holding areas, including: Cleaning habitats, holding areas, and staff areas. Performing minor repairs and improvements. Reporting maintenance issues and potential safety hazards to appropriate manager. Lawn and other horticultural maintenance within habitats. 40% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Bachelor's degree in biology, animal science, zoology, or related field preferred. Applicable experience can be substituted in place of formal education on a year-for-year basis for candidates not currently holding a degree. EXPERIENCE: Previous hands-on experience with the care and management of similar species strongly preferred. Knowledge of animal husbandry, behavior, procedures for proper care, and training of exotic animals. Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. Strong computer skills, including Microsoft Office, required. Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time. Must be able to manage stress, endure high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.

ANIMAL CARE VOLUNTEER DEPARTMENT Animal Care REPORTS TO Volunteer Contact PURPOSE: The purpose of the Animal Care Volunteer Program is to support the Zoo & Aquarium's animals, employees, and mission. Under direct supervision, Animal Care Volunteers perform routine assignments involving the maintenance and care of Zoo & Aquarium habitats. Specific volunteer duties may vary between each Animal Care Team. Animal Care Volunteers do not have direct contact with the animals in the Zoo & Aquarium's care. Candidates will be considered for all vacancies and may receive an offer to volunteer on one or more teams. KEY RESPONSIBILITIES: Duties Percentage Cleaning and general upkeep of animal habitats and surrounding areas, including but not limited to: Hosing, scrubbing, and sweeping Disinfecting equipment, bathrooms, kitchens, and animal holding areas Washing dishes and doing laundry Taking out trash and recycling Cleaning glass windows on animal habitats Yardwork maintenance, as needed 75% Supporting the daily care and well-being of animals, including: Assisting with diet prep Preparing enrichment for animals Assisting with animal observations 20% Engaging with visitors to answer questions about Zoo & Aquarium animals 5% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. *All volunteers must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be evaluated to enable volunteers with disabilities to perform the essential functions of their position, absent undue hardship. LENGTH OF APPOINTMENT: This position is appointed for a period of three months. After three months, the position may be reappointed for another three months at the discretion of the supervisor. After six months, the person who is serving may rotate to another volunteer position within the Zoo & Aquarium, pending approval. Additionally, please note that yearlong opportunities are based on area needs, and supervisor discretion. Length of Appointment 3 Months Initial Commitment 6 Months Potential Extension 9 Months Potential Extension, with Possibility of Transfer 12 Months Potential Extension, Dependent on Supervisor and Area Needs TIME COMMITMENT: Shift availability varies for each Animal Care team. Shifts may vary seasonally and based on team needs. This volunteer position must average a minimum of 3 shifts per month during their appointment. QUALIFICATIONS: Must be at least 18 years old. Positive attitude and dependable. Willing to get dirty and be in all weather extremes. Must have sufficient mobility to ensure a safe work environment and complete assigned tasks. Must be able to be stationary for extended periods of time. Must be willing to complete basic animal safety courses prior to commitment. Must pass a background screening. Must have or be able to obtain negative TB test. SUPPORT: Training for this position will be provided. In addition, the Area Manager and Volunteer Contact will be available for questions and assistance. DRESS CODE: Neutral colored pants or shorts, provided shirt, comfortable close-toed shoes, and weather appropriate outerwear. ELIGIBILITY: Individuals currently employed at the Kansas City Zoo & Aquarium are not eligible to participate in the Zoo's volunteer program.

ANIMAL CARE SPECIALIST - WATER'S EDGE TEAM (FULL TIME) DEPARTMENT Animal Care CLASSIFICATION Non-Exempt REPORTS TO Animal Care Manager STARTING PAY $17.50/Hour POSITION DESCRIPTION: The Animal Care Specialist is responsible for performing routine work assignments involving the daily care and welfare of animals within their area. This position also performs daily maintenance of animal habitats and holding areas, as well as interacts with the public to provide information related to the Zoo & Aquarium's animal collection. This position will work with the Water's Edge Team, which is responsible for the daily husbandry of polar bears, California sea lions, southern sea otters, North American river otters, five species of penguins (King, Gentoo, Chinstrap, Macaroni, Humboldt) and trumpeter swans. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Performs daily animal husbandry activities, including: Preparing diets and delivering animal feedings. Administering medications and assisting with various animal health procedures. Observing, logging, and reporting issues concerning animal behavior, health, and welfare. Training animals for basic husbandry behaviors. Creating and implementing various enrichment items/strategies. 40% Completes daily maintenance of exhibits and holding areas, including: Cleaning habitats, holding areas, and staff areas. Performing minor repairs and improvements. Reporting maintenance issues and potential safety hazards to appropriate manager. Lawn and other horticultural maintenance within habitats. 40% Maintains daily reports and other required records. 10% Interacts with Zoo & Aquarium guests and the public, including: Performing various animal chats and animal presentations, as well as assisting with special events related to assigned area. Engaging with visitors to answer questions about the Zoo & Aquarium and animals. 10% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. Additionally, specific duties and percentages may vary slightly between each Animal Care Team. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: EDUCATION & FORMAL TRAINING: Bachelor's degree in biology, animal science, zoology, or related field preferred. Applicable experience can be substituted in place of formal education on a year-for-year basis for candidates not currently holding a degree. EXPERIENCE: Previous hands-on experience with the care and management of similar species strongly preferred. Knowledge of animal husbandry, behavior, procedures for proper care, and training of exotic animals. Strong observational skills to recognize and evaluate conditions of animal health, diets, and behavior. Strong computer skills, including Microsoft Office, required. Ability to understand and follow oral and written instructions, including procedures for care and maintenance of animals, habitats, service and holding areas. Strong verbal and written communication skills. OTHER MINIMUM REQUIREMENTS: Must have or be willing to obtain a SCUBA certification within six months of hire. Open Water SCUBA certification from an internationally recognized certifying agency is preferred. Must pass AAUS-compliant dive physical and swim test within six months of hire. Dive tasks require manual dexterity and ability to safely use tools (e.g. brushes) and operate equipment (e.g. operation/manipulation of dive gear). Must be willing to dive in cold temperatures and in the presence of animals (sharks, penguins, venomous fish). Must have valid driver's license. Must have or be able to obtain negative TB test. Must be able to lift 50 pounds and have sufficient mobility to ensure a safe work environment. Must be able to stand for extended periods of time. Must be able to manage stress, endure high risk situations when feeding, transferring, or restraining animals, and make immediate decisions concerning the safety of animals, staff, or the public. Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes. Must pass a background and drug screening.