Loss Prevention Officer
Bloomington, MN job
Additional InformationFriday, Saturday Overnight Shift Job Number25195781 Job CategoryLoss Prevention & Security LocationJW Marriott Minneapolis Mall of America, 2141 Lindau Lane, Bloomington, Minnesota, United States, 55425VIEW ON MAP SchedulePart Time Located Remotely?N
Position Type Non-Management
Pay Range: $18.09-$20.06 per hour
POSITION SUMMARY
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Print Production Intern
Farmington, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for daily maintenance and support of large format printer and cutter
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in graphic design, art/advertising or print production
Portfolio or examples of creative/design/print production projects
Preferred:
Previous guest service experience
Print production knowledge
Project management knowledge
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Previous guest service experience
Concepting and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good hand-eye coordination
WORKING ENVIRONMENT
Work is performed primarily in an administration building but may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Cash Count Team
Northfield, MN job
Pay Rate: $19.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Remove currency from gaming and non-gaming machines according to department policies, procedures and Minimum Internal Control Standards (MICS)
Process currency on the counter/sorter equipment in conjunction with department policies, procedures and Minimum Internal Control Standards (MICS)
Verify the strap and loose count against the Slot Accounting System and the Table Games Management System processing totals
Report any discrepancies to the supervisor
Ensure that all bill stackers are properly seated into the bill acceptors
Input the currency processed totals for table games into the Table Games Management System
Enter all non-registered slot drop count of money into the Slot Accounting System
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
Cash handling experience
Required Skills:
Accurate and detail-oriented
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Above average math skills
Preferred Skills:
Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel routinely
Must be able to repetitively push, pull, grip and grasp objects
Must be able to reach and twist routinely
Must have the ability to independently lift 25+ pounds routinely
Must have good eye and hand coordination
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Graphic Design Creative Intern
Northfield, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for design, layout, typography, illustration and photography selection
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Portfolio or examples of creative/design projects
Preferred:
Print production knowledge
Project management knowledge
Previous guest service experience
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Conception and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Journeyworker Electrician
Cottage Grove, MN job
. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets
Set up for temporary power services for special events using generators and cabling
Perform electrical duties for expansion and demolition
Interpret technical drawings to determine the layout of electrical systems
Diagnose and troubleshoot faulty wiring and equipment
Operate and test generators, uninterruptable power systems and other backup systems
Ensure compliance with National Electrical Code
Keep up to date on upgrades to electrical equipment and implement the upgrades
Document problems and prepare reports
Order necessary supplies and equipment for projects and stock
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Completed a 4-year electrical apprenticeship program
Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license
Detailed knowledge of current National Electrical Code
In-depth knowledge of electrical principles, construction and wiring schematics
Experience working with electric utilities
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong analytical skills
Excellent people and communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to independently complete multiple tasks in a professional manner
Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
PHYSICAL DEMANDS
Must be able to walk and/or stand for long periods of time
Must have a good sense of balance, and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must be able to climb a ladder
Must be able to independently lift 25+ pounds routinely
Must have manual dexterity necessary to manipulate equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Occasional overtime may be required
Must be willing to work all shifts, weekends and holidays
Tado Steakhouse Front of House Assistant
Farmington, MN job
Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles
Greet and seat guests, ask for guest feedback and offer an appropriate departure comment
Clear, bus and set tables and fill water glasses
Stock and refill supplies
Cover breaks for other front-of-house staff
Empty trash containers and return empty racks to dish room
Answer phones and take reservations and to go orders
Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities
Update management on business flow
Operate point-of-sales system and accurately handle cash and cash equivalents
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
1-year guest service experience preferably in a fast-paced fine-dining restaurant
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Journeyman Plumber
Farmington, MN job
. Pay Rate: $34.00 an hour SUMMARY: Maintain all plumbing fixtures, equipment, water supply lines, sanitary lines and gas lines. Plan and perform new plumbing for remodel, expansions, renovations and all plumbing Preventive Maintenance Systems. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
q Perform preventative maintenance of all plumbing fixture
q Perform plumbing duties and inspections
q Repair sinks, stools, faucets, drains, traps, sumps and filter systems
q Plan and develop recommendations for renovations and expansions
q Ensure adherence to Minnesota state codes
q Estimate costs for projects and expansions
q Responsible for inventory control and purchasing of plumbing equipment and supplies
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
q High School Diploma/GED or equivalent experience
q State of Minnesota Journeyman's license
q Valid Driver's License and clean driving record
Preferred:
q Any certificates or license pertaining to this role such as Master Plumber
Skills
Required:
q Accurate and detail-oriented
q Highly organized and ability to adapt quickly to changing priorities
q Strong mechanical aptitude
Abilities
Required:
q Ability to work independently
Bell Person
Farmington, MN job
Pay Rate: $15.00 an hour, plus tips SUMMARY: To transport and store luggage for hotel guests. - Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries - Monitor front entrance of property for guest's arrival, open car doors, escort guests and show to hotel rooms
- Provide information about the property and its amenities
- Perform errands such as delivering supplies and newspapers, filling ice buckets, etc.
- Perform room checks at noon
- Ensures an organized, safe and clean front entrance and lobby area
- Exchange keys
IDEAL CANDIDATES HAVE:
Required:
- High level organizational skills and the ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Basic math and computer skills
- Ability to read, analyze and interpret general documents
- Ability to enthusiastically and professionally up-sell property amenities
Preferred:
- Previous guest service experience
Barista
Farmington, MN job
Pay Rate: $14.25 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES
Formulate beverages according to recipes and present food products according to presentation standards
Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries
Initiate and establish superior guest service including recommending drink and food selections and informing of specials
Stock supplies maintaining necessary pars and monitor product quality
Set up and close work stations in compliance with established procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1-year guest service experience preferably in a restaurant or coffeehouse
Knowledge of Micros or equivalent computer software
Cash handling experience
Required Skills:
Accurate and detail-oriented
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
Ability to enthusiastically and professionally sell or up-sell food and beverage products
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 16 to 25 pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
IT Intern
Northfield, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Intern
Farmington, MN job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Assist with the preparation and execution of on and off-site events
Will include weekend and evening shifts
Could include driving to and from off-site events in company vehicle or occasionally personal vehicle
May need to handle cash and obtain a bank
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Dual Rate Dealer/ Assistant Pit Supervisor
Cottage Grove, MN job
. Pay Rate: $6.31 an hour, plus tips and $22.50 an hour as an Assistant Pit Supervisor ESSENTIAL DUTIES AND RESPONSIBILITIES
Exchange cash for chips
Deal the games (i.e. blackjack, three card poker, pai gow etc.) efficiently and in accordance with established policies and procedures
Provide continuous quality entertainment and service to guests
Protect the integrity of the game and table inventory
Operate the table games software
Monitor table activity and guest play ensuring compliance with Title 31 guidelines
Correct dealer errors and settle player disputes
Initiate and verify fills and credits for tables
Issue comps following established guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
6 months table games experience
Preferred Knowledge and Certification:
Previous supervisory experience
Proven knowledge of basic strategy and (+) and (-) count system
Required Skills:
Accurate and detail-oriented
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Above average math skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to stand for long periods throughout the day with some walking
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds infrequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
Must have the ability to deal at least 350 hands per hour
WORKING ENVIRONMENT
Work is performed primarily on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Community Engagement Intern
Farmington, MN job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Casino Host
Farmington, MN job
. Pay Rate: $46,800 starting salary SUMMARY: Identify premium players and assist with developing recognition and reward programs to attract and retain these players and ensure frequent return visits. Responsible for a high level of guest service as described in your department's guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyze new player data, identify player follow up and work assigned list (complete introductions, set-up player profiles, develop initial sales campaigns)
Floor prospect for players of extreme High-Value
Assist with sales goals and target developments
Organize, categorize and maintain all players in assigned book of business
Analyze player profiles for sales calls and expedite appropriate quota of sales calls
Fill assigned block of hotel rooms
Create VIP event invite lists based on sales goals and strategies and fill events via sales calls
Attend sales meetings and training sessions
Review and analyze sales and tracking reports
Review overdue trip report lists (significant decliners) for prompt action letters and sales calls
Call/mail list of assigned inactive High-Value players
Identify and greet in-house coded players
Prepare for and welcome incoming coded players (hotel rooms, VIP events, etc.)
Answers calls and handle player correspondence
Expedite player requests and reservations and fulfill player requests for comps
Accompany guests to amenity functions (dining, golf, etc.)
Perform customer recovery as needed, based on player value
Host VIP events, parties, etc.
Make retention calls to coded players (birthdays, special occasions, etc.).
Coordinate with internal business partners to retain players across High-Value player segments
Ensure player development floor office and casino floor are covered at all times
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
1-year previous experience in casino marketing, player's club or other comparable casino guest service position preferably as a Casino Host
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills including working with spreadsheets
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm
Proficient at phone systems and computer applications
Abilities
Required:
Maintain assigned percentage of active players across coded player group (Book of Business).
Ability to work fast and efficiently
Ability to provide superior guest service to guests, coworkers and management while maintaining a high level of maturity, professionalism and credibility
Ability to follow established dress code policies and practice good personal hygiene
Ability to independently complete multiple tasks in a professional manner
Ability to speak in a clear, concise and pleasant voice
Ability to strategize job duties and set priorities
Ability to retain large amounts of information regarding the property and its amenities
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
Department software applications including Player Tracking, Gaming System and Hotel Management Systems
Department orientation
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Esthetician
Northfield, MN job
. Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour! ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform services using the latest skin care treatments including facials, skin analysis, treatments, waxing (facial and body) and make up applications
Recommend and promote products and services based on guests' needs
Keep work area clean and sanitize tools and equipment
Make up consultations and applications, including special occasion make up
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit / debit card and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
Current Minnesota Esthetics or Cosmetologist licensure or capability for Minnesota reciprocity
Demonstrated knowledge of products and chemicals used in a Spa/Salon environment
Must be able to demonstrate knowledge of current trends, treatments and techniques
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work efficiently and consistently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk and stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must have manual dexterity necessary to manipulate equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Coordinator
Farmington, MN job
. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate, set-up and execute promotions and special events on and off property
Coordinate with operational departments in the development of programs and special events, including advertising support
Interact with guests and staff during promotions, drawings and events
Track, monitor and report on winners, prize distribution and guest counts
Organize and complete inventory of marketing storage areas
Assist vendors with outside sponsorships, co-ops and other promotions
Drive attendants to off-site events
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1 year Marketing experience
Required Skills:
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
Ability to manage projects in a timely and efficient manner
Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system
PHYSICAL DEMANDS
Must be able to walk and / or stand for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must be able to climb an 8 foot ladder
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Print Production Intern
Cottage Grove, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for daily maintenance and support of large format printer and cutter
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in graphic design, art/advertising or print production
Portfolio or examples of creative/design/print production projects
Preferred:
Previous guest service experience
Print production knowledge
Project management knowledge
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Previous guest service experience
Concepting and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good hand-eye coordination
WORKING ENVIRONMENT
Work is performed primarily in an administration building but may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Journeyman Plumber
Cottage Grove, MN job
. Pay Rate: $34.00 an hour SUMMARY: Maintain all plumbing fixtures, equipment, water supply lines, sanitary lines and gas lines. Plan and perform new plumbing for remodel, expansions, renovations and all plumbing Preventive Maintenance Systems. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
q Perform preventative maintenance of all plumbing fixture
q Perform plumbing duties and inspections
q Repair sinks, stools, faucets, drains, traps, sumps and filter systems
q Plan and develop recommendations for renovations and expansions
q Ensure adherence to Minnesota state codes
q Estimate costs for projects and expansions
q Responsible for inventory control and purchasing of plumbing equipment and supplies
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
q High School Diploma/GED or equivalent experience
q State of Minnesota Journeyman's license
q Valid Driver's License and clean driving record
Preferred:
q Any certificates or license pertaining to this role such as Master Plumber
Skills
Required:
q Accurate and detail-oriented
q Highly organized and ability to adapt quickly to changing priorities
q Strong mechanical aptitude
Abilities
Required:
q Ability to work independently
Barista
Northfield, MN job
Pay Rate: $14.25 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES
Formulate beverages according to recipes and present food products according to presentation standards
Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries
Initiate and establish superior guest service including recommending drink and food selections and informing of specials
Stock supplies maintaining necessary pars and monitor product quality
Set up and close work stations in compliance with established procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1-year guest service experience preferably in a restaurant or coffeehouse
Knowledge of Micros or equivalent computer software
Cash handling experience
Required Skills:
Accurate and detail-oriented
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
Ability to enthusiastically and professionally sell or up-sell food and beverage products
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 16 to 25 pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
IT Intern
Cottage Grove, MN job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact