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Service Manager jobs at KSM

- 1253 jobs
  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Columbus, OH jobs

    Your Opportunity: General Manager CheckSmart Columbus, OH As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $43k-83k yearly est. Auto-Apply 3d ago
  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Hamilton, OH jobs

    Your Opportunity: General Manager CheckSmart Hamilton, OH As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $41k-77k yearly est. Auto-Apply 3d ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Marysville, OH jobs

    Your Opportunity: Assistant Store Manager CheckSmart Marysville, OH As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $35k-44k yearly est. Auto-Apply 2d ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Cedar Rapids, IA jobs

    Your Opportunity: Assistant Store Manager Check Into Cash Cedar Rapids, IA As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 2d ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Fort Wayne, IN jobs

    Your Opportunity: Assistant Store Manager CheckSmart Fort Wayne, IN As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 2d ago
  • Manager Regional Field Service

    Danaher 4.6company rating

    San Francisco, CA jobs

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Regional Field Service Manager for Leica Biosystems is responsible for the daily management of their assigned regional team. The Regional Field Service Manager will have formal management responsibilities for a defined team of Field Service Engineers. The Manager models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with service coordination, applications and sales to retain base business while concurrently growing the business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications and installations while delivering services on time. This position reports to the Director Field Service West, is part of the Field Service Team. This position is part of the Field Service Team located in United States and will be a remote, field- based role in the San Francisco, CA area. In this role, you will have the opportunity to: Drive Customer Satisfaction! Being a clear advocate for the customer leading service calls, installations, and resolving high-pressure customer issues, including product performance issues escalations. Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first-time fix”. Leverage strong communication and listening skills to ensure we exceed customer expectations and close all outstanding issues. Strive to understand customer perception and the associated business impacts commercially. Resolve customer issues in a rapid fashion while demonstrating a high level of business acumen. Create a culture of ownership and accountability - ensures associates understand their objectives and are provided the tools and guidance to be successful. Constantly works to build the best team via associate development and by retaining and recruiting the best talent. Develop a robust continuous improvement and accountability culture centered around daily management and monthly KPI's. Ensure all processes are documented and improved via the use of kaizen (VSM, TPI, etc.). Act as a primary customer of Danaher Business System (DBS) and leverage internal and external DBS expertise to map improvement plans and drive sustainable improvements. The essential requirements of the job include: Bachelor's degree 9+ years' experience in field service 3+ years' experience in a customer facing roles Travel, Motor Vehicle Record & Physical/Environment Requirements: This position requires up to 90% flying and/or driving travel, which may potentially include overnight stays, travel on short notice and for extended periods. Travel will primarily be domestic but may occasionally be international Must have a valid driver's license with an acceptable driving record. Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: Supervisory experience Troubleshooting and repair on medical laboratory instruments Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary for this role is $125,000.00 -$145,000.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.
    $125k-145k yearly Auto-Apply 3d ago
  • Manager Regional Field Service

    Danaher 4.6company rating

    San Francisco, CA jobs

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Regional Field Service Manager for Leica Biosystems is responsible for the daily management of their assigned regional team. The Regional Field Service Manager will have formal management responsibilities for a defined team of Field Service Engineers. The Manager models outstanding customer service through strong communication and collaboration skills both internally and with our customers. Core duties include building a technically strong and cohesive team while maintaining a strong partnership with service coordination, applications and sales to retain base business while concurrently growing the business. Effectively ensuring the day-to-day operations of the field service team performs with accuracy and completeness in repairs, calibrations, instrument qualifications and installations while delivering services on time. This position reports to the Director Field Service West, is part of the Field Service Team. This position is part of the Field Service Team located in United States and will be a remote, field- based role in the San Francisco, CA area. In this role, you will have the opportunity to: * Drive Customer Satisfaction! Being a clear advocate for the customer leading service calls, installations, and resolving high-pressure customer issues, including product performance issues escalations. Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a "first-time fix". * Leverage strong communication and listening skills to ensure we exceed customer expectations and close all outstanding issues. Strive to understand customer perception and the associated business impacts commercially. Resolve customer issues in a rapid fashion while demonstrating a high level of business acumen. * Create a culture of ownership and accountability - ensures associates understand their objectives and are provided the tools and guidance to be successful. Constantly works to build the best team via associate development and by retaining and recruiting the best talent. * Develop a robust continuous improvement and accountability culture centered around daily management and monthly KPI's. * Ensure all processes are documented and improved via the use of kaizen (VSM, TPI, etc.). Act as a primary customer of Danaher Business System (DBS) and leverage internal and external DBS expertise to map improvement plans and drive sustainable improvements. The essential requirements of the job include: * Bachelor's degree * 9+ years' experience in field service * 3+ years' experience in a customer facing roles Travel, Motor Vehicle Record & Physical/Environment Requirements: * This position requires up to 90% flying and/or driving travel, which may potentially include overnight stays, travel on short notice and for extended periods. Travel will primarily be domestic but may occasionally be international * Must have a valid driver's license with an acceptable driving record. * Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: * Supervisory experience * Troubleshooting and repair on medical laboratory instruments Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary for this role is $125,000.00 -$145,000.00 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-GCC Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.
    $125k-145k yearly 6d ago
  • Digital Services Manager

    Honda Federal Credit Union 3.3company rating

    Marysville, OH jobs

    Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $45k-55k yearly est. 8d ago
  • Transaction Services Manager

    UHY 4.7company rating

    Melville, NY jobs

    JOB SUMMARYWe are seeking a Transaction Services Manager to lead financial due diligence (FDD) and M&A advisory engagements. This role is ideal for experienced professionals who thrive in fast-paced deal environments and are skilled in analyzing financial statements, assessing transaction risks, and advising clients through mergers, acquisitions, and divestitures. You will play a key role in driving successful transactions for private equity firms, corporate clients, and investment banks. Manage buy-side and sell-side financial due diligence engagements for M&A transactions Assess quality of earnings (QoE), working capital adjustments, and cash flow trends to evaluate deal risks Analyze financial statements, revenue models, and business operations to identify potential red flags Lead the preparation of financial reports, executive summaries, and key transaction insights Develop and review financial models, valuation assessments, and sensitivity analyses Serve as the primary client contact, ensuring exceptional communication and advisory support Collaborate with investment bankers, private equity firms, and corporate executives to structure deals Train, mentor, and supervise junior professionals, fostering a strong transaction advisory team Support post-transaction integration by analyzing financial structures and deal synergies Supervisory responsibilities Yes, will supervise staff members Will participate in performance review process Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Travel may be frequent and unpredictable, depending on client's needs Required education and experience Bachelor's degree in Accounting and/or Finance with strong academic performance 4 - 6+ years of audit / corporate finance / transaction advisory service experience Preferred education and experience Certified Public Accountant (“CPA”) designation Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. For job postings in the state of NY, we are required by law to include a good faith salary range for every job, promotion, and transfer opportunity in accordance with the New York State Pay Transparency Law. This range considers many factors, including but not limited to a candidate's knowledge, job specific skills, experience, licensure, and certifications. A reasonable estimate of the current range for this position is $110,000 to $180,000. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $110k-180k yearly Auto-Apply 60d+ ago
  • HVAC Service Manager

    Yellowstone Local 3.9company rating

    New York, NY jobs

    Yellowstone Local is proud to represent Airtronics, an industry leader in HVAC service and operations. If you're ready to step into a role where your leadership shapes not just a team, but the future of HVAC service in New York City, this is your opportunity. What's in it for You? Salary range: $125,000-$160,000 per year based on experience and results Health benefits: Medical, dental, vision, and life insurance coverage Retirement: 401(k) plan with company match Time off: Paid vacation, sick leave, and holidays Annual performance bonus opportunity Company-provided phone and work tools Leadership authority: Full ownership of your team, performance goals, and service operations Growth potential: Clear path to Director-level roles Why You'll Love It Here At Airtronics, you'll lead a team that takes pride in doing things right. We focus on strong communication, high standards, and support for our people. People-first leadership: You'll have the trust and tools to build a team that thrives Strong values: We treat others with respect, deliver on our promises, and always strive to do better Real teamwork: Collaborate with leadership, installation managers, and technicians to keep things running smoothly A mission that matters: Providing top-tier service across New York City isn't just what we do, it's who we are Your New Role Lead and oversee the service and maintenance department Manage scheduling, dispatch, technician performance, and follow-up Guide a 10+ truck team of HVAC service technicians and support staff Take ownership of budgets, planning, and customer relationships Support your team's growth with training, coaching, and development Work closely with leadership to meet service goals and customer expectations Monitor tools, fleet, and inventory to ensure efficient operation Ensure compliance with all NYC mechanical codes and safety standards Track and report on service metrics, revenue, and team progress Hiring Expectations: Submit your application, complete a quick phone conversation with our team, and take the next step toward a leadership interview where we'll learn more about your goals and experience. At least 5 years of experience leading HVAC service teams or managing operations Strong knowledge of HVAC systems including central, ductless, and VRF Experience with budgeting, team performance, and service planning Proficient in using field service software (ServiceTitan or similar) Strong communication, organization, and leadership skills Understanding of NYC compliance, permitting, and operational standards Valid driver's license Full-time, in-office leadership position Airtronics is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. We follow fair chance hiring practices in accordance with applicable state and local laws. #orange
    $125k-160k yearly 22d ago
  • Accounting Services Manager

    Kerber, Eck & Braeckel LLP 3.3company rating

    OFallon, IL jobs

    The Accounting Services Manager oversees the daily operations of the accounting services team, ensuring high-quality and timely client deliverables. This role combines hands-on accounting expertise with team leadership, workflow management, and client relationship responsibilities. The Accounting Services Manager will review and analyze financial data, supervise staff, and assist with complex accounting engagements, while ensuring efficient use of resources based on team capacity and skill sets. This position will be based out of our O'Fallon, IL office and require occasional travel to our Litchfield, IL office. Key Responsibilities Leadership & Management Manage, train, and develop accounting services staff; provide guidance, coaching, and performance feedback. Oversee day-to-day workflow and scheduling of client work based on staff availability, capacity, and expertise. Review work prepared by accounting services staff for accuracy, completeness, and adherence to firm and client standards. Foster a collaborative, professional, and efficient team environment. Participate in hiring, onboarding, and training new staff as needed. Client Service & Relationship Management Serve as the primary point of contact for assigned clients; ensure client needs are met in a timely and professional manner. Maintain strong relationships with clients through proactive communication and a thorough understanding of their business operations. Identify opportunities to enhance client service, improve processes, and add value through advisory support. Technical & Operational Responsibilities Perform higher-level accounting services work, including preparation and review of financial statements and management reports. Oversee and assist with the preparation of monthly, quarterly, and annual financial statements. Ensure accuracy and timeliness of payroll processing, payroll tax filings, sales tax returns, and bank reconciliations. Review complex transactions and resolve discrepancies or technical accounting issues. Develop and maintain standard operating procedures for accounting services processes to ensure consistency and efficiency. Assist in evaluating and implementing accounting software and technology solutions to improve client service delivery. Quality & Compliance Ensure all work complies with firm policies, internal controls, and applicable accounting standards. Monitor deadlines and filing requirements for clients to ensure all obligations are met. Review and approve accounting reports, schedules, and reconciliations prepared by staff. Skills & Qualifications Bachelor's degree in Accounting, Finance, or related field required. Minimum of 7 years of accounting or bookkeeping experience, preferably within a public accounting or professional services firm. Prior supervisory or team leadership experience required. Strong understanding of general accounting principles and financial statement preparation. Proficiency in QuickBooks (QuickBooks ProAdvisor designation preferred); familiarity with other accounting software such as Creative Solutions is beneficial. Excellent organizational, analytical, and problem-solving skills. Strong written and verbal communication skills, with the ability to interact effectively with clients and team members. High attention to detail, accuracy, and the ability to manage multiple priorities under tight deadlines. Professional judgment, confidentiality, and a commitment to maintaining high ethical standards. Careers at KEB Founded in 1931, Kerber, Eck & Braeckel LLP (KEB) is a mid-sized firm of certified public accountants and management consultants with eight offices in three Midwestern states. KEB provides a full range of accounting, tax and management consulting services to our diverse base of clients. We serve large and small clients in the Midwest and throughout the nation, in a variety of industries and sectors including financial institutions, insurance companies, health care, construction, agribusiness, manufacturing, religious organizations, and government and not-for-profit entities. KEB offers a competitive wage and comprehensive benefits package, demonstrating our commitment to attracting, retaining, and supporting top professionals in their careers. Kerber, Eck & Braeckel LLP is an Equal Opportunity Employer.
    $90k-116k yearly est. Auto-Apply 42d ago
  • Card Services Supervisor

    Scott Credit Union 3.8company rating

    Edwardsville, IL jobs

    Card Services Supervisor - Card Services Department; Home Office Branch Banking • Full-Time • Cards Services Scott Credit Union is hiring a Cards Services Supervisor in Edwardsville, IL to lead key initiatives that elevate our brand and strengthen our connection with the community. We're looking for someone who excels at driving projects from concept to completion, solving complex challenges, and ensuring cross-functional collaboration. If you thrive in a fast-paced, service driven environment and are passionate about delivering impactful results, we'd love to have you no our award-winning team. Schedule: Full-time | Monday-Friday Work Location Status: Fully on-site for the first 30-90 days at the Edwardsville, IL Headquarters. After successful completion of probationary period, position may be eligible for hybrid or remote work. *Employees in hybrid or remote roles may be required to return on-site periodically for meetings, events, or other work-related needs as determined by their manager. About the Role The Card Services Supervisor is responsible for supervision of the daily activities of card operations for debit, credit and gift card products including fraud and disputes. In partnership with the Card Services Manager, this leader is accountable to deliver best in class member satisfaction, create and maintain innovative member experiences that drives increased card growth and utilization, and delivers cost-effectiveness and operational simplifications across all functional areas of the credit and debit card portfolio. This position will deliver strong operating results while ensuring compliance with regulatory, legal, and other statutory requirements. Responsible for engaging with product and internal partners to ensure SCU's card operational functions are monitored and managed to expected service levels established with current card provider. This includes providing operational support to the Card Services Manager and ensures alignment with the department's strategic goals. Why Join Scott Credit Union? Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth. Benefits include: 11 paid holidays and competitive PTO 401(k) with employer match Medical, dental, vision, and life insurance Short-Term Disability, including maternity leave Tuition reimbursement program “Dress for your day” policy Career advancement opportunities Supportive, team-oriented culture What You'll Do Provide day-to-day supervision and management of card operations including the maintenance of card issuance, disputes, billing, and reporting. Partner with vendors to effectively address operational business requirements and ensure vendors meet service level objectives. Partner with Risk Management, Compliance, and card provider on fraud monitoring and reporting and contributes to new and revised rules for fraud prevention. Ensure compliance and regulatory requirements are met. Review operating practices and procedures, implement processes to increase service quality, reduce risk and establish or improve internal controls. Develops and maintains operational dashboards and metric recommendations in support of analyzing and evaluating operational performance. What You Bring High school diploma or equivalent. Minimum three years' experience working with debit and credit cards in a cards department or similar experience. Minimum two years' managing or supervising experience. Experience with state and federal debit and credit card rules and regulations. Personal computer experience to include Microsoft Windows Applications. Is This You? You're energized by creating meaningful connections and delivering strategic solutions You stay focused under pressure and prioritize precision in your work You take initiative, own your projects, and consistently aim for high-quality results You're looking to build a long-term career where your skills can grow and evolves Our Commitment At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth-for both our members and our employees. Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview. debit card operations; credit card operations; card services; payment processing; payment operations; dispute resolution; fraud prevention; cardholder services; financial services; banking operations; financial institution; customer service; retail banking;
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Manager of Banking Operations and Administration

    Heritage Financial Credit Union 4.4company rating

    Middletown, NY jobs

    Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences. If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: * Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. * Excellence: We strive to provide our members with the best possible service. * Teamwork: We believe that we can achieve more together than we can alone. * Respect: We treat each other with dignity and respect. * Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: * Incentives and Merit Increases * Paid Time Off & Paid Federal Holidays * Medical, Dental, Vision & Life Insurance * Employee Assistance Program * Flexible Spending Accounts/HSA * 401(k) with Employer Match * Educational Assistance * Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Experience using general office equipment Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience
    $73k-91k yearly 11d ago
  • Tax Engagement Support Services (TESS) Supervisor

    RSM 4.4company rating

    Chicago, IL jobs

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position is 100 % in-office. * The Tax Engagement Support Services (TESS) Supervisor will be responsible for executing, implementing, and maintaining standardized tax processing practices within the TESS COE. The position will also monitor, provide guidance, and supervise other TESS team members. Additional responsibilities will include, but are not limited to assembly, scanning, e- filing, and workflow entry, reporting and due date tracking. Will serve as a point of contact for implementation, training, and adoption of tax technology processing workflows. May also perform general administrative duties to support line of business as required. This individual may also help monitor quality and provide subject matter expertise for training in their area of expertise. Trains and mentors TESS team members, actively shares knowledge and assists with adoption and implementation of new processes and initiatives, consistently striving to improve efficiencies as the COE evolves. a. Serves as career advisor to other TESS team members. Supervises assembly and assembles tax returns based on pyramid complexity permission level, utilizing firm software tools based on Route Sheet instructions in workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. Pyramid permission levels for this role include all return types. Assists with managing tax processing workflow within the COE, proactively leveraging team members' skills to achieve desired results as a team. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Responsible for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. Serves as a technical resource and program champ or career coach for a variety of roles including ESS and ECS employees, such as performing backup and restores of locators, assisting tax professionals by answering questions and working with both ECS and ESS to resolve issues. Responsible for tax organizers (if applicable), scanning of client workpapers, tax return delivery, due date tracking via workflow tool, and new client setup, etc. Other duties as assigned. EDUCATION • Associates degree or equivalent experience TECHNICAL SKILLS • Strong technical aptitude, able to quickly master a variety of tax software and company tools • Role will require specialized training for both tools and process • Ability to problem solve in a fast-paced deadline driven environment • Ability to communicate effectively both verbally and in writing • Intermediate to advanced Microsoft Office Skills SPECIAL REQUIREMENTS SPECIFIC TO JOB • Confident knowledge and idea generator • Strong attention to detail, ability to work independently • Demonstrates a working knowledge of the technology tools required within assigned responsibilities • Ability to mentor and train less experienced COE members • Effective organization and time management skills • Ability to manage multiple tasks • Problem solving skills allowing for independent decision making EXPERIENCE • 4 to 6 years of related experience • Demonstrated competency in a specific industry or technical area preferred PREFERRED REQUIREMENTS • Previous tax related experience and knowledge of tax deadlines • Experience with Axcess Tax, Workstream and EFS At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $110,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $66.1k-110k yearly Auto-Apply 60d+ ago
  • Location Services Supervisor

    RSM 4.4company rating

    Chicago, IL jobs

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. This position is responsible for managing an Enterprise Support Services team for the location(s) assigned. This individual is responsible for directing and coordinating Location Services (i.e. facilities and office operations), and Administrative Services (i.e. client service support) solution sets in the assigned location. This includes the overall building environment, appearance and safety of employees and building(s) occupied within the assigned geography to ensure that it remains in good working condition, the general operations of the workspace to include upkeep of equipment, supplies, and delivery of the associated support services. This individual will work closely with a Location Services Director or Senior Manager, Administrative Services, and other ESS and firm leadership on identifying process improvement opportunities and efficiencies for Location Services and will provide quality and consistent support throughout the firm in accordance with RSM policies. This position may also be an advisor and idea generator in the creation and evolution of processes, value-add ESS support items, and internal and external client service support items in multiple formats as ESS continues to evolve. There is an expectation that you will work in-office five (5) days per week. Responsibilities: Manage ongoing day to day ESS projects and tasks within a specific location(s) ensuring quality of work product and efficient and consistent support and service This includes working with ESS leaders, operational leaders, and key stakeholders to define and manage goals, schedules, resources, equipment, supplies, and other deliverables that support the business and taking appropriate steps to ensure support and service is provided in a timely and efficient manner Responsible for managing a location(s) ESS team, including providing supervision, guidance, development, and training as well as monitoring volume and distribution of workflow for efficiency and quality of work Coordinate with other managers to manage volume and resources on a day-to-day basis Monitor schedules to ensure resources are utilized effectively; reviewing available resources and facilitating necessary adjustments are aligned with experience, expertise, specializations, and business priority Serve as escalation point of contact for service requests related to support, supplies, equipment, or other business needs, and communications with internal clients for assigned location(s) Manage or participate in projects, tasks, and maintain stakeholder relationships to assure business needs are met Ensures projects are delivered on time, and various risk / issues are recognized, ensuring quality and consistent service and support Supports operational leadership with projects including best practices, process definition, and collaboration with stakeholders to assure business needs are met and projects are delivered on time Works closely with various Internal Client Service teams to manage project risks/issues and ensure the teams are compliant with the various documentation and signoffs Recognizes and determines the appropriate corrective action to ensure projects are delivered on time and within budget and scope. Escalate to Location Services Senior Manager or Director, as appropriate Maintains project documentation to identify, evaluate, plan, monitor, and follow-up on active projects Builds strong relationships with leadership within the location(s), ICS and ESS to ensure constant alignment between the needs of the business and the needs of ESS, and our clients, both internal and external Provides input on resource forecasting to Location Services Manager or Senior Manager; may assist with interviewing, selecting, orientation and onboarding, and training of team members at certain levels Communicates priorities as defined by firm, location, and Enterprise Support Services leadership Contributes to automation and process improvement through technology, reporting and data analysis Manage best practices and process improvements to ensure effective and consistent services that contribute to the success of the firm Cultivates a culture of growth and fosters an inclusive environment to ensure employee engagement and retention Provides input on the development of training as appropriate Provides effective leadership, serving as a career advisor to ESS team members Provides supervision, guidance, development, and training Communicates performance expectations including annual performance descriptor & provides ongoing feedback on performance, recognition, employee counseling reports and/or discipline including termination, creating career growth opportunities and employee development plans Other duties as assigned Qualifications: EDUCATION Associates degree or equivalent experience TECHNICAL/SOFT SKILLS (Required) Ability to communicate both verbally and in writing with diverse audiences Intermediate to Advanced Microsoft Office skills Strong grammar and proofreading knowledge and experience Ability to prepare charts, graphics and tables, etc. Ability to manage multiple tasks Demonstrated ability to apply technical/procedures requirements of the position based on knowledge and experience within specialization Strong organization, time management skills, and attention to detail Demonstrated ability to impact and influence a diverse population Ability to manage workflow and expectations with team members, as well as provide guidance/training as needed EXPERIENCE 3-5 years relevant experience in a related field or area 2+ years supervisory experience or other experience in similar capacity Demonstrated experience managing multiple projects LEADERSHIP SKILLS (Required) Ability to respond positively to changing circumstances, serve as a model of the change Demonstrated ability to attract, lead, motivate and retain a team, including providing guidance and feedback Work collaboratively with peer group to provide support across the enterprise particularly during peak times PREFERRED REQUIREMENTS Bachelor's Degree Advanced Microsoft Office Skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $61,400 - $101,800 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $61.4k-101.8k yearly Auto-Apply 60d+ ago
  • Manager, Customer Authentication Control

    TD Bank 4.5company rating

    New York, NY jobs

    Hours: 37.5 Line of Business: Technology Solutions Pay Details: 91,200 - 136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. : Job Description: TD Bank is seeking a strategic and technically skilled Manager to join our Information Security team, focused on strengthening our fraud detection, authentication, and CIAM (Customer Identity and Access Management) capabilities. This role will lead the expansion of our monitoring and alerting footprint across enterprise platforms, ensuring control effectiveness, regulatory alignment, and rapid incident response in a complex financial environment * Stay Updated on Cybersecurity Trends: Continuously monitor the evolving landscape of cyber threats, fraud schemes, and industry best practices. * Manage Authentication Tools: Oversee the implementation and maintenance of authentication tools and processes to ensure secure access to systems and data. * Policy Lifecycle Management: Develop, implement, and maintain comprehensive cybersecurity policies and procedures. * Vendor Collaboration and Oversight: Collaborate with vendors to ensure compliance with security standards and conduct regular security assessments. * Handle Audit and Regulatory Requests: Respond to audits and regulatory inquiries, providing necessary documentation and evidence. * Documentation and Reporting: Create clear and concise documentation for security policies, procedures, and incident response plans. * Data Analysis: Utilize Excel and PowerPoint to analyze data, identify trends, and generate insightful reports. * Effective Communication: Communicate complex security concepts to technical and non-technical audiences, both internally and externally. * Risk Assessment and Mitigation: Identify, assess, and mitigate security risks through regular vulnerability assessments and penetration testing. * Incident Response: Participate in incident response activities, including investigation, containment, and remediation. Qualifications: * Bachelor's degree in Engineering, Information Security, or a related field. * 5+ years of experience in cybersecurity, with a focus on identity and access management. * Strong understanding of authentication protocols (e.g., OAuth, SAML, OpenID Connect). * Experience with authentication tools like ThreatMetrix, BioCatch, Document Verification Services etc. is a plus. * Knowledge of industry standards and regulations related to identity and access management. * Strong analytical and problem-solving skills. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet
    $113k-138k yearly est. Auto-Apply 28d ago
  • Lead Service Technician

    Heartland Home Services 3.7company rating

    Fort Wayne, IN jobs

    LOOKING FOR A PROSPEROUS CAREER COME JOIN OUR TEAM! Our company is one of the largest HVAC dealers in Northern Indiana and we are seeking qualified service technicians for immediate open positions. Qualifications would include knowledge of HVAC systems, electrical and refrigeration principles, be able to lift equipment, operate power and hand tools safely, able to work from extension ladders and step ladders, have good customer service skills, and willingness to invest time in training seminars and classes. Valid driver's license required. EPA and NATE certifications preferred. We offer a complete benefit program with medical, dental, disability, life and 401K. Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $76k-116k yearly est. Auto-Apply 60d+ ago
  • Lead Service Technician

    Heartland Home Services 3.7company rating

    Fort Wayne, IN jobs

    we are seeking qualified service technicians for immediate open positions at our Fort Wayne and Decatur locations. This is a full-time position with competitive pay and opportunities for career growth. We offer a full benefits package with medical, dental and vision after 30 days! Along with short- and long-term disability, 401K with matching, PTO, paid holidays and commission and referral programs. Visit our Masters Career page: *********************************************************** Responsibilities: - Perform routine maintenance on HVAC systems to ensure optimal performance - Diagnose and repair HVAC system issues - Collaborate with team members to complete services and repairs efficiently - Provide excellent customer service by addressing client concerns and answering questions - Maintain accurate records of all installations, repairs, and maintenance performed - Adhere to safety protocols and regulations at all times - Must be available for on call and overtime and weekends during peak seasons Experience: - Previous experience as an HVAC Technician or similar role - Strong mechanical knowledge and understanding of HVAC systems - Familiarity with air conditioning units, heat pumps, furnaces, geos, and other HVAC equipment - Excellent problem-solving skills and ability to troubleshoot system issues - Valid driver's license with a clean driving record is required - EPA and NATE certification preferred If you are a skilled HVAC Technician looking for a challenging yet rewarding opportunity, we invite you to apply. Join our team and contribute to providing quality HVAC services to our valued customers. Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $76k-116k yearly est. Auto-Apply 60d+ ago
  • Supervisor Nutritional Services

    Beacon Health System 4.7company rating

    Elkhart, IN jobs

    Reports to the Director, Nutritional Services. Oversees the efficient operation and delivery of all Nutritional Services functions during an assigned shift. This includes, but is not limited to, coordinating shift operational activities in all Departmental areas, handling patient and other customer service related issues as they arise and ensuring that all associates adhere to established Department and Hospital standards. Will be assigned responsibility for the coordination of a functional area. This is the 'designated person in charge' per Indiana State Department of Health (ISDH) rules. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions to assigned customer groups by: * Leading and coordinating the workload of assigned associates and communicating with other Department management to ensure that necessary services are provided within established time frames; also ensuring that budgetary, staffing and quality are consistent with Department standards and customer expectations. * Assists with developing a work environment which fosters the effective performance of one's daily responsibilities in order to help accomplish Beacon Health System's mission/values and the Department's goals/objectives; also fostering continuous learning, continuous improvement and job enrichment. * Providing leadership and skill development for assigned associates (patient room service, cafeteria, Subway, kitchen and catering) as they perform their daily activities. Acting as a resource for associates regarding daily operational activities. * Scheduling and assigning workload to the assigned staff. * Recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of associates. * Planning and coordinating ongoing training for the associates. Also, ensuring a comprehensive orientation and training for new associates. * Interpreting, enforcing and supporting Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement. * Supporting the Director in ongoing efforts to achieve targeted cost savings for the Department and continually striving, through purposeful efforts, to attain savings targets in future years. * Demonstrating an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the Department's goals/objectives. * Supporting teamwork through such things as the availability of timely and necessary information, required resources and training, tangible and intangible support and timely feedback. * Oversee all activities related to the assigned associate's efforts to achieve continuous quality improvement. * Ensuring that the Hospital's policy on confidentiality is strictly followed. Ensures the efficient operation and delivery of all functions (during an assigned shift) by: * Implementing methods to improve the quality of patient service provided by the Department and the Hospital. * Assisting various departments and disciplines in the Hospital to maintain efficient food service delivery mechanisms. * Ensuring the proper operation and functioning of the diet office and patient services (during an assigned shift). * Ensuring the proper execution of catered events and cafeteria operation (during an assigned shift) and ensuring that exceptional levels of quality and service are delivered. * Participating in performance improvement/continuous quality control activities. Also, submitting regular performance improvement summaries as assigned. * Participating in Department Process Improvement Teams and committees as required. Also, planning and conducting meetings as assigned. * Maintaining responsibility for Quality Control monitors (i.e., test tray evaluations, meal rounds, tray line accuracy checks, tray line temperature logs and problem/resolution logs). * Implementing and administering established Departmental and Hospital policies/procedures and standards. * Encouraging team members to participate in the planning and decision-making process. * Maintaining effective inter- and intra-departmental (and agency) relationships. * Serving as a weekend 'person-in-charge' as needed (in rotation with other Nutritional Services Leaders). * Maintaining Department records, reports and files as required. * Participating on Beacon Health System committees as requested. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's or Bachelor's degree in Foods, Nutrition or a related field. Certification as a Dietary Manager (CDM) is highly preferred. A minimum of three years of previous supervisory experience is highly preferred. Must hold and maintain Serve Safe Food Safety Manager Credential within 90 days of hire date. Knowledge & Skills * Requires a working knowledge of physiology, nutrition and food service operations (which includes such things as sanitation, hygiene, food preparation standards and nutrition programs based on the most current dietetic practices). * Requires the skills necessary to plan and organize operational activities and effectively evaluate assigned associates. * Demonstrates the leadership skills necessary to effectively coach/train others and work in a positive manner; also requires the ability to elicit cooperation and support from other associates. Also, requires analytical and problem-solving skills. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with all levels of Beacon Health System associates, customers and vendor representatives, as well as administer policies/procedures, prepare reports, provide training, etc. * Requires a conceptual understanding of Nutritional Services Department functions in order to coordinate with other Department management to ensure the effective provision of necessary services. * Demonstrates proficiency in computer skills (i.e., email, word processing and spreadsheets). Working Conditions * Work is performed in both an office environment and food service area. * May experience some exposure to a patient care environment and noise, moisture, cold and heat in the food service area. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position (i.e., to stand and/or walk for prolonged periods of time; move throughout the facility; lift, hold and carry objects weighing up to 50 pounds; etc.).
    $48k-71k yearly est. 9d ago
  • Manager of Treasury Management Services

    QCR Holdings 4.1company rating

    Davenport, IA jobs

    TITLE: Manager of Treasury Management Services DEPARTMENT: 921 - Treasury Management The Manager of Treasury Management Services is responsible for overseeing the implementation of Treasury Management products and services while supervising the Treasury Management Services team. This position will collaborate with other teams to enhance calling efforts, provide technical support and training to clients, manage service-related issues and ensure a high level of client satisfaction. ESSENTIAL FUNCTIONS: * Oversee the department's recruitment, selection, performance management, training, coaching and development of team members. * Set and monitor annual goals and performance incentives for the service team. * Ensure accurate documentation, including signature cards, agreements, and analysis statements. * Monitor and coordinate Treasury Management Department workflows, review for process improvements, and implement changes as needed. * Provide input to policies, procedures, and agreements for Treasury Management products and services to ensure they meet regulatory requirements. * Collaborate with business lines throughout the bank to identify sales opportunities and cross-sell bank services. * Research client/prospect data to perform needs analysis, financial/cost-benefit analysis, and prepare customized sales proposals and presentations. * Conduct business development and servicing calls to client locations, sometimes accompanied by other officers. * Assess client needs and recommend effective strategies for products and services. * Ensure the full integration of the bank's products and services with existing client relationships. * Provide on-site installation, technical support and training for treasury management clients. * Assist with the development and introduction of new products, including assisting with outside sales, training, and implementation. * Identify prospective users of products and expand product revenue through sales to new and existing customers. * Follow a consultative sales approach to assess customer needs, propose solutions, and structure pricing based on value provided or market conditions. * Coordinate with internal teams and external vendors for implementations, system upgrades, and product testing. * Maintain current industry knowledge and remain up to date on trends and product developments to improve offerings and client experience. * Participate in community events which may be professional, civic or community groups. * Comply with all company or regulatory policies, procedures and requirements applicable to this position. * Foster and preserve a culture of inclusion. * Additional duties and responsibilities may be required to support the company's mission, vision and values. QUALIFICATIONS: * Bachelor's degree in business, finance or related field; or equivalent combination of education and experience required. * Minimum 3 years of experience in treasury management; financial services industry experience desired. * Minimum 2 years supervisory/management experience desired. * Capability to work and collaborate with a variety of individuals and groups in a constructive and professional manner. * Demonstrate strong leadership and management skills. * Demonstrate strong client service, verbal and written communication skills, including presentation skills. * Demonstrate thorough knowledge of the banks and treasury management services and products. * Excellent organizational skills with the ability to organize and manage a variety of projects and tasks. * Capability to manage sensitive information and uphold confidentiality. * Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Frequent travel to client locations or events. SALARY & BENEFITS: The minimum salary for this position is $59,659 annually. The actual starting salary will be based on qualifications and business needs and may vary, as permitted by applicable state law. This position is a regular full-time position, and individuals employed as regular full-time, are eligible for the following benefits subject to the terms, limitations and conditions of each benefit plan: Health, Dental, Vision, Life Insurance, Disability Insurance, FSA, HSA, 401K, Employee Stock Purchase Plan, Paid Time Off, Paid Holidays and additional Voluntary Supplemental Insurance At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.
    $59.7k yearly 26d ago

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