Managed Services Analyst (Remote)
Dallas, TX jobs
As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
Responsibilities
Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases.
Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education.
Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives.
Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings.
Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization.
Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy.
Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution.
Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support.
Qualifications
Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services.
3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments.
Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services).
Proven expertise in authoring technical documentation for audiences at all levels.
Experience developing training content and sales enablement materials.
Comfortable working with Finance and Product to support pricing activities.
Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling.
Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes.
Skilled at process improvement and operational best practices.
Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders.
Strong written and verbal communication abilities.
Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint).
Customer-oriented mindset and high attention to detail.
Legal authorization to work in the U.S. is required.
Benefits
· Health, Vision, and Dental Insurance Packages
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· 401k with company match
· 3 weeks' Paid Time Off and Paid Holiday
Business Analyst- Partner Integrations
Harrisburg, PA jobs
This is a fully remote role.
D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
As a D&H Co-Owner you receive numerous discounts on services.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
SUMMARY
The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external).
The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop an understanding of the end users' current business processes.
Elicit business requirements.
Create/Maintain Business Requirements Documents (BRD).
Facilitate cross-functional requirements review (BA/DEV/QA).
Secure Approval/sign-off for BRD.
Support the development and testing of deliverables.
Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s).
Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications.
Facilitate UAT; share results.
Secure UAT approval/signoff.
Develop Go-Live Plan (when needed).
Create training materials, including Train-The-Trainer model, as needed.
Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary.
Maintain process documentation, revising at the conclusion of projects to reflect the new state.
Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks).
Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities.
Identify areas of potential process improvement, recommending and implementing changes.
Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle.
Support and mentor team members.
Adhere to PMO and IT processes:
Collaborate with co-owners across the organization to ensure project success.
Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary.
KNOWLEDGE, SKILLS, and/or ABILITIES
Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases.
Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Ability to work independently and be self-motivated.
Ability to work in a team environment.
Ability to adapt to change in a consistently evolving technical environment.
Proven capability to collaborate with business stakeholders at all levels
EDUCATION and/or EXPERIENCE
Bachelors' Degree in related field or equivalent industry experience.
3+ years of experience in a Business Analyst or closely related role.
3+ years of experience facilitating integrating implementations.
Basic Microsoft Office, ERP, WMS and office productivity software familiarity.
Business Analyst ( Oracle ERP Fusion Security + Risk Management Cloud +ICFR Experience Required) - Hybrid Role - LOCALS ONLY
Vienna, VA jobs
US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY
NO THIRD PARTIES PLS
THIS IS A DIRECT CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Saakshi Sahni - ************
Email: ************************************** // **********
Risk & Compliance Systems Analyst
Duration: Long Term Ongoing Project with NO end Date
Direct banking Client
Rate : $$ BEST RATES $$
Hybrid - 3 Days a week in Vienna, VA // 2 days fully remote
US CITIZENS / Green Card Holders / EAD Green card ONLY
Basic Purpose:
We are seeking a skilled contractor to join our Finance Technology Security and Controls team. This team is responsible for security and risk monitoring across the Oracle ERP Fusion ecosystem, leveraging the Risk Management Cloud (RMC) module to ensure compliance and mitigate risk.
Key Responsibilities
• Perform user access reviews and manage privileged access across Oracle ERP Fusion.
• Monitor and resolve RMC alerts related to security and compliance.
• Collaborate with internal and external auditors to support ICFR (Internal Controls over Financial Reporting) requirements.
• Work closely with cross-functional teams across Procurement, Finance, and HR to ensure security best practices.
• Act as a Business Systems Analyst (BSA):
o Gather and document requirements.
o Analyze processes and recommend improvements.
o Support testing and validation of security configurations.
o Assist in risk assessment and remediation activities.
o Maintain strong documentation for audit and compliance purposes.
Required Skills & Experience
o Oracle ERP Fusion Security expertise (roles, privileges, data access).
o Hands-on experience with Risk Management Cloud (RMC).
o Strong understanding of ICFR and compliance frameworks.
o Experience in user access management, privileged access controls, and risk monitoring.
o Ability to work across multiple ERP modules (Finance, Procurement, HR).
o Excellent communication and collaboration skills.
o Strong Oracle background (functional and/or technical).
Preferred Qualifications
o Prior experience in audit support and risk management (ICFR)
o Familiarity with OTBI reporting for security and compliance.
o Knowledge of segregation of duties.
Please send qualified resumes directly to : ************************************** // **********
Thanks,
Saakshi Sahni
Zillion Technologies Inc.
Director - Talent Acquisition
Email: ************************************** // ************
Medicaid Business Analyst
Richmond, VA jobs
IDR is seeking a dynamic and experienced Business Analyst to join one of our top clients in the healthcare sector. This is an exciting opportunity for a professional with a deep understanding of Medicaid operations and a passion for modernization strategies. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Business Analyst:
Support the early stages of Medicaid system modernization and strategy planning
Develop and document detailed requirements for a Fiscal Agent RFP
Assist in transition planning from legacy systems to new vendor-operated solutions
Analyze current operations and identify opportunities to streamline and modernize processes
Act as a liaison between state stakeholders, vendors, and operational teams
Occasionally travel for stakeholder meetings or workshops (once per quarter or every 4-5 months)
Required Skills for Business Analyst:
5+ years of experience as a Business Analyst or Consultant in Medicaid operations
Prior experience developing requirements for a Fiscal Agent RFP
Deep understanding of Medicaid operational services (claims, provider management, fiscal operations)
Experience working for or with state agencies, consulting firms, or Medicaid vendors
Strong familiarity with Medicaid modernization strategies and fiscal agent transitions
Excellent written and verbal communication skills
Ability to work independently and collaborate across diverse teams
Strong documentation and stakeholder management capabilities
Located on East Coast
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
Security Operations Center Analyst
Arlington, VA jobs
About Coalfire
Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges.
But that's not who we are - that's just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area.
Location & Summary
This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis.
The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards
What you'll do
Monitor security operations in a mixed Windows and Linux environment across multiple enclaves
Conduct infrequent digital forensics and contribute to process development
Operate endpoint detection and response tools including managing exceptions and alerts
Incorporate threat intelligence into incident response through tools
Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews.
Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets.
Ensures quality products and services are delivered on time.
Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue
Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities
What you'll bring
The ability to support and be flexible with a small team, and work independently as needed
The capability and interest in learning and growing into the role
Expertise in security operations and vulnerability management
Maintains strong depth of knowledge in one or more cybersecurity frameworks.
Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network
Understanding of Windows infrastructure and communication components
Basic understanding of Windows/Linux administration
Familiarity with web applications and awareness of web application vulnerability assessments
Education
Completed Bachelor's degree from an accredited university, preferably in an IT related field.
Clearance / Suitability
*At minimum an Active Secret Clearance and on-site presence is required for this role.
A Top Secret Clearance may also be held.
Certifications
At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA
Years of Experience
At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience
Bonus Points
Cyber Engineering background
Splunk experience and / or certification
ACAS, Nessus, or Tenable training
Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics
Familiarity with a Network Based Intrusion Detection system
Familiarity with the Purple Team Lifecycle and continuous process improvement
Why you'll want to join us
Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve.
Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more.
You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options.
Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ServiceNow PPM Implementation Business Analyst
California jobs
Pay Range: $55/hour to $60/hour
Only accepting US Citizens and Green Card Holders
3 month contract with possible extension
Strong BA skills for a ServiceNow Implementation & experience w/functional delivery within a PMO
Hybrid 3 days a week onsite in Ventura, California (Zip code 93001)
Overview
We are seeking a highly motivated and experienced ServiceNow PPM Business Analyst to drive the successful configuration, deployment, and adoption of the ServiceNow Project Portfolio Management (PPM) module. This is primarily a Business Analyst role, focused on gathering requirements, translating business needs into functional solutions, and driving adoption within a PMO environment.
The role collaborates closely with IT technical teams, business stakeholders, and end-users to maximize the value of the ServiceNow platform for project, portfolio, and operational work management. While there is a ServiceNow technical resource handling module configurations, this BA will define functional requirements, guide processes, and ensure smooth adoption and reporting.
Key Responsibilities:
1. ServiceNow PPM Implementation & Functional Support
Support ServiceNow PPM implementation by defining functional requirements for:
Project & Operational Work Tracking
Project Intake / Demand Management
Resource Management (Demand/Supply Tracking)
Portfolio and Financial Planning (as needed)
Serve as a liaison between technical ServiceNow resources and business teams.
Ensure end-to-end alignment between business needs and configuration.
2. Business Analysis & Stakeholder Engagement
Facilitate workshops and interviews with PMs, Resource Managers, and end-users to gather detailed requirements.
Document functional specifications, process flows, and use cases.
Bridge the gap between business stakeholders and technical teams to ensure deliverables meet functional objectives.
3. Training, Adoption, and Change Management
Develop and deliver training sessions, documentation, and Q&A for PMs, Resource Managers, and contributors.
Drive user adoption by highlighting platform value, addressing pain points, and supporting ongoing use.
4. Reporting & Dashboard Optimization
Build, optimize, and maintain reports and dashboards to provide PMO visibility into project health, resource utilization, and operational performance.
Identify opportunities to streamline operational processes and improve efficiency using ServiceNow features.
Required Experience
3-5 years as a Business Analyst supporting enterprise system implementations.
2+ years hands-on experience implementing, configuring, or supporting ServiceNow PPM / ITBM modules.
Strong understanding of Project, Portfolio, Resource Management, and ITSM concepts.
Proven ability to bridge business stakeholders and technical ServiceNow resources.
Preferred Qualifications
ServiceNow CSA or CIS (PPM) certification.
Experience with other ServiceNow modules (ITSM, CSM, HRSD, etc.).
PMP, PMI-ACP, or other project management certifications.
Experience working in a healthcare environment.
Security Operations Center Analyst
Irving, TX jobs
Our client is currently seeking a Information Security Analyst.
***W2 Only - No corp to corp and no 1099
SOC Analyst
Irving, Texas - Hybrid onsite 3 days per week
Pay: $53-$57 Hour
12+ month contract
About the Role
In this contingent resource assignment, you will support Information Security Engineering initiatives by contributing to moderately complex projects and deliverables. You'll apply your technical expertise to analyze challenges, support large‑scale planning efforts, and collaborate with cross‑functional partners to ensure high‑quality security outcomes.
Responsibilities
Consult on or participate in moderately complex initiatives within Information Security Engineering.
Contribute to large‑scale planning and execution of Information Security Engineering deliverables.
Review and analyze security engineering challenges requiring in‑depth evaluation of variable factors.
Support the resolution of moderately complex issues by applying knowledge of security functions, policies, procedures, and compliance requirements.
Collaborate closely with client personnel and internal partners to meet engineering objectives and ensure alignment with organizational standards.
Minimum Qualifications
4+ years of experience in Information Security Engineering, or equivalent experience through a combination of professional work, consulting, training, military service, or education.
Preferred Skills
Experience with Palo Alto and Fortinet technologies
Strong troubleshooting capabilities
Development experience (tools, scripts, or automation)
Excellent communication skills
Technical Research Analyst (467230)
Atlanta, GA jobs
IDR is seeking a Technical Research Analyst to join one of our top clients in Atlanta, GA. This role offers a unique opportunity to delve into the convergence of data and power within the electrical industry. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview & Responsibilities for the Technical Research Analyst:
Collaborate with leading corporations, educational institutions, and research centers on R&D projects.
Conduct in-depth analysis of emerging technological trends in the convergence of data and power.
Develop comprehensive documentation for research findings, technology evaluations, and market studies.
Present research outcomes and technology roadmaps to executive teams, ensuring alignment with strategic goals.
Required Skills for Technical Research Analyst:
3-5+ years of experience in Power, Electrical, or Industrial Engineering, with a focus on the electrical industry.
Bachelor's degree in Business, IT, or a related field; advanced degrees preferred.
Strong analytical skills to interpret complex data and trends.
Experience with AI and ML in power or utility systems.
Excellent interpersonal skills for effective collaboration and presentation.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Business Analyst (Clinical Operations & EMR Systems)
Scottsdale, AZ jobs
Business Analyst - Clinical Operations & EMR Systems
Term: Contract to Hire
The Business Analyst will play a key role in supporting clinical operations by evaluating, optimizing, and documenting workflows related to Electronic Medical Record (EMR) systems. This role collaborates with clinical staff, IT teams, and operational leaders to gather and translate business requirements into functional specifications that support efficient, compliant, and patient-focused care delivery. The ideal candidate has hands-on experience in clinical site operations, EMR workflows, and healthcare/medical environments.
Key Responsibilities
Requirements Gathering & Documentation
Conduct detailed interviews, workflow observations, and process mapping sessions with clinicians, front-office staff, and operational stakeholders.
Elicit, analyze, and document business, functional, and technical requirements for EMR enhancements, new features, integrations, and workflow changes.
Translate complex clinical workflow needs into clear user stories, use cases, requirements documents, and acceptance criteria.
Maintain traceability of requirements through the project lifecycle.
Clinical Operations & EMR Support
Analyze current clinical workflows within the EMR to identify inefficiencies, gaps, compliance risks, and opportunities for optimization.
Support EMR configuration, testing, validation, and implementation activities, ensuring alignment with clinical best practices and regulatory requirements.
Work with end-users to troubleshoot workflow issues and propose process or system improvements.
Collaborate with clinical leadership to ensure EMR workflows support patient safety, quality reporting, and operational objectives.
Project Coordination & Stakeholder Engagement
Serve as the liaison between clinical departments, IT teams, EMR vendors, and administrative leadership.
Support project planning, prioritization, and resource coordination for EMR upgrades, workflow redesigns, and clinical system projects.
Communicate project updates, risks, and dependencies to stakeholders in a clear and timely manner.
Facilitate cross-functional meetings, gather feedback, and ensure alignment across all project phases.
Data Analysis & Reporting
Analyze clinical and operational data to identify trends, workflow gaps, and process improvement opportunities.
Assist in developing dashboards, metrics, or reports to support clinical operations and decision-making.
Validate EMR data quality and support compliance with healthcare regulations such as HIPAA and quality reporting requirements.
Qualifications
Required
Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field.
5+ years of experience as a Business Analyst in a healthcare or medical environment.
Hands-on experience with EMR/EHR systems
Experience working directly in or with clinical site operations (front office, back office, clinical workflows, scheduling, intake, documentation, orders, billing, etc.).
Strong skills in requirements elicitation, documentation, process mapping, and workflow analysis.
Knowledge of healthcare regulations, clinical terminology, and patient care workflows.
Excellent communication, facilitation, and stakeholder-management abilities.
Preferred
Experience with EMR implementations, upgrades, or optimization initiatives.
Prior involvement in quality improvement, population health, or clinical analytics.
Familiarity with Agile methodologies and tools such as Jira, Azure DevOps, or similar.
“This position does not offer sponsorship. Candidates must be legally authorized to work in the United States without sponsorship now or in the future."
Business Analyst - P&C Insurance required
New York, NY jobs
Sr. BA with Commercial Lines P&C insurance experience
Contract, 12 months
Hybrid, 3 days in week in the NYC (downtown)
This will move quickly for the right candidate - there are multiple positions, starting early January
MUST have Property and Casualty Insurance experience, commercial specialty experience is a plus
Position Description: We are looking for a seasoned Senior Business Analyst with extensive experience in the insurance sector to work on data and finance transformation projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain.
Experience:
10 to 15 years of experience as a Business Analyst within the insurance industry.
Experience with data and/or finance transformation
Strong understanding of insurance products, processes, and regulations.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal abilities.
Proficiency in business analysis tools and methodologies.
Experience with project management and agile methodologies is a plus.
Experience implementing VIPR a big plus
Will need to provide samples of work
Bachelor's degree in Business Administration, Finance, or a related field.
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
UKG Business Analyst
Irving, TX jobs
IDR is looking for a UKG Business Analyst to join our client's growing team in Las Colinas for a direct hire position! If you are a detail-oriented person with great communication and organizational skills and are looking to join a great team, please apply today!
Position Overview: The manager is seeking a true Business Requirements Analyst to support a long-term UKG Pro Workforce Management implementation. This role will act as the primary business-side analyst, partnering closely with a third-party implementation partner while owning internal requirements and analysis work.
Top Skills:
5+ years as a Business Analyst or Business Systems analyst
3+ years of experience working with UKG Workforce Management (Time and Attendance)
Prior experience handling UKG implementation projects
Hands-on experience with Root Cause Analysis, Requirements, and Configuration of tools
Must have strong communication skills to speak with implementation partner and senior leadership
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row
Salesforce Business Analyst
King of Prussia, PA jobs
Vertex is a US-based tech company with 15 years' experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex business problems using creativity and technologies that drive results.
About the Role
The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions meet organizational goals. This role requires deep expertise in Salesforce Clouds, strong analytical skills, and the ability to document and capture business requirements to align with Salesforce Solution.
Responsibilities
Requirements regarding Gathering & Analysis:
Collaborate with business stakeholders to understand processes, scope and pain points.
Document functional requirements, user stories, and acceptance criteria.
Align requirements working with Salesforce solution team.
Conduct business gap analysis & FIT Gap analysis.
Ability to run Salesforce reports and dashboards and perform data analysis.
Own Requirements end to end.
Solution Design & Validation:
Work closely with architects and developers to share requirements and provide clarity on solutions.
Validate solutions against business needs and Salesforce best practices.
Conduct demo and smoke testing of delivered solutions.
Process Optimization:
Identify opportunities for automation and process improvements within Salesforce.
Business gaps of processes (to be and current state).
Testing & Quality Assurance:
Support UAT, triage defects, smoke test, validate defects, and ensure successful deployment.
Stakeholder Communication:
Act as a liaison between business and technical teams, ensuring clear communication and alignment.
Training & Documentation:
Prepare user guides and conduct training sessions for end-users.
Qualifications
Experience:
12+ years in IT with at least 8 years as a Salesforce Business Analyst.
Proven experience in multi-cloud Salesforce implementations.
Certifications:
Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have.
Technical Knowledge:
Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.
Familiarity with integration tools and data migration strategies.
Ability to create reports & dashboards in Salesforce.
Ability to download Salesforce data using data loader.
Ability to work within Excel Sheet Pivot tables, VLOOKUP.
Analytical & Communication Skills:
Excellent problem-solving, documentation, and stakeholder management skills.
Business Analyst
Dearborn, MI jobs
Programmers.io is currently looking for a Business Analyst
Onsite Role in Dearborn, Michigan, United States
OPEN FOR C2C OR W2
Seeking a Business Analyst with strong experience in P&C Insurance Claims (Auto & Home), solid PL/SQL skills, and the ability to bridge business and IT. Experience in conversion/migration projects-especially Mainframe to SAP-and familiarity with SAP FSCM are strong pluses.
Key Responsibilities:
Gather and document business/technical requirements for Auto & Home Claims processes.
Coordinate between IT and business teams; ensure clear communication and successful delivery.
Write and analyze PL/SQL queries for data validation and troubleshooting.
Support data conversion/migration activities, including mapping, testing, and validation.
Contribute to system enhancements, integrations, and UAT activities.
Required Skills:
Strong knowledge of Claims Management in P&C insurance.
Hands-on experience with PL/SQL and data analysis.
Experience with conversion projects (Mainframe → SAP preferred).
Excellent communication and coordination skills.
SAP FSCM experience is a strong advantage.
If you are interested, please apply or feel free to share your updated resume at ************************
Guidewire Digital Business Analyst with P&C Insurance domain
Erie, PA jobs
Job Description: The Guidewire Business Analyst is responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the Frontline IT organization to develop from.
Responsibilities:
Work with major functional areas of the business to understand and document change requests submitted to the IT organization.
Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.
Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization.
Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully
Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.
Clarify requirements prior to delivery of documentation to the Application Delivery team.
Become an expert on Guidewire systems and our system implementations.
Work with Operations team to triage production issues prior to development involvement.
Be the liaison between functional leads, development teams and support teams.
Support UAT (User Acceptance Testing) sessions during UAT phase.
Support production releases - Perform smoke testing
Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.
Required Skills
5+ years of hands-on experience as an IT Business analyst in Guidewire Digital Portal projects: Product navigation, Product model, Policy or Claims or Billing Transactions, Integrations, OOTB functionality and integrations, Business rules, Troubleshooting incidents/issues etc.
Hands-on experience in one or more products: Customer Engage, Producer Engage, Customer Engage, GPA, AMP, Claims portal
Thorough knowledge and experience of agile methodologies.
Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software requirements, user stories, defects for development teams.
Experience working daily in cross-functional teams.
Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
Proficient using browser web development tools.
Qualifications
Excellent written and verbal communication skills.
Ability to manage time effectively and work on tasks with competing priority.
Attention to detail and ability to multi-task.
Strong analytical skills and a self-starter attitude required.
Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
Familiarity with HTML, XML, SOAP APIs, UX Design
P&C Insurance industry experience is must.
Education And/Or Experience
College Degree and 4 - 6 years related experience.
5+ years of Guidewire Digital products implementations, upgrade, or conversion experience as an IT Business Analyst
About ValueMomentum:
ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.
Guidewire Business Analyst with PolicyCenter & SBT Exp
Piscataway, NJ jobs
About role:
We are seeking a highly skilled Business Analyst - Guidewire (Commercial Lines) to join our dynamic team. The ideal candidate will lead product inception and configuration efforts for Guidewire Commercial Lines implementations, leveraging Guidewire SBTs and cloud expertise to deliver impactful business solutions.
Responsibilities
Lead pre inception and inception for Commercial Lines products using Guidewire SBTs
Ensure inception plan is created, maintained, and kept up-to-date for various releases.
Document Product Model using SBTs and state variations
Document requirements for Guidewire PolicyCenter, BillingCenter, and ProducerEngage
Hands on experience of working on projects implemented using Agile methodologies.
Experience of interacting with Business stakeholders and IT stakeholders to understand the requirements and translate them into functional requirements that can be used by Development and Testing Teams
Identify and document when business requirements which are not in scope (NFRs)
Provide direction, mentorship, and daily guidance to Business Analysts to keep analysis efforts aligned with business and delivery goals.
Actively perform hands-on requirements gathering, analysis, and documentation to support efforts, in addition to providing oversight and guidance.
Lead, mentor & coordinate with the offshore team.
Support User Acceptance Testing by ensuring timely BA responsiveness to UAT requests, triaging issues reported by testers, and coordinating necessary fixes.
Foster strong relationships with business stakeholders to build trust, deepen understanding of business processes and objectives, and ensure analysis deliverables are aligned with goals.
Knowledge, Skills & Experience:
The incumbent must have-
An overall work experience ranging between 7-12 years, with at least 5 years of Guidewire PolicyCenter implementation experience for Commercial Lines.
Guidewire cloud upgrade experience and Guidewire Cloud ACE Certification mandatory.
Guidewire SBT experience mandatory and strong experience on implementing Commercial lines on Guidewire suite.
About ValueMomentum:
ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.
Mainframe Batch Monitoring Operator Analyst ( Tivoli Workload Scheduler)
Weehawken, NJ jobs
Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler
This role is onsite in Weehawken., NJ
We can provide some relocation support, if you are not local.
Schedule information:
12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days).
16 week rotation from front half to back half of week.
Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule.
The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments.
Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must)
Ticketing Tools : Service Now / ATLAS
REQUIRED QUALIFICATIONS
Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
Experience in IT and with Data center system monitoring.
Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge)
Proficient in MS Office (Excel, Word, and Outlook)
Strong written / verbal Communication skills
ITSM Concepts - Incident/Change/Requests/ SLAs
Analytical and Critical thinking skills
Key Areas of Focus for this Role
Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements.
High level of interaction with internal and external customers requires effective and professional communication.
Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated.
Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident.
Properly escalate all events or incidents that may impact our ability to meet agreed service levels.
Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures.
Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data.
Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository.
Organize tasks to work independently.
Hands and feet support as required.
Perform additional duties as assigned or designated by Operations management.
The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
Business Analyst
Saint Petersburg, FL jobs
Skill In: Technical and Analytical Proficiency Strong understanding of Al/ML concepts, particularly agentic and LLM-based architectures. Familiarity with AWS cloud environments, data pipelines, and API-driven ecosystems. Ability to interpret and validate outputs from frameworks such as Strands, CrewAI, LangGraph, and Agent Core in collaboration with engineers.
Experience working with structured and unstructured data, embeddings, and retrieval systems to support intelligent automation.
Business and Strategic Insight
Deep expertise in requirements analysis, process optimization, and value mapping across enterprise systems.
Strong ability to quantify business impact, model ROl, and articulate how Al systems drive competitive advantage.
Understanding of financial services operations, risk management, and compliance implications in production Al environments.
Leadership and Collaboration
Proven success leading multi-disciplinary teams across data, engineering, and governance functions.
Skilled in translating ambiguity into structure and clarity; comfortable operating at the intersection of innovation and regulation.
Exceptional written and verbal communicator capable of aligning senior stakeholders around transformative Al initiatives.
Guidewire Business Analyst -- MAZDC5697971
Lake Mary, FL jobs
Sales Executive -- Anindya mazumdar
*THE MOST IMPORTANT THING THAT THE CANDIDATES MUST HAVE IS MULTIPLE YEARS OF EXPERIENCE WORKING WITH GUIDEWIRE AND POLICY CENTER.*
The Business Analyst will support system change requests and design documentation for the IT team, with a strong focus on Guidewire PolicyCenter. This role involves working closely with business stakeholders, developers, solution architects, and QA teams to ensure successful delivery of system enhancements and new functionality.
Key Responsibilities
Serve as a subject matter expert on Guidewire PolicyCenter
Document and analyze business change requests and system impacts
Collaborate on system design with architects and developers
Create detailed documentation: SRS, use cases, wireframes, flow diagrams
Support UAT and QA testing efforts
Triage production issues with Operations before escalating to development
Act as liaison between business, development, and support teams
Required Skills & Experience
3+ years hands-on Guidewire PolicyCenter experience (configuration & integration)
Strong understanding of homeowners insurance (commercial property is a plus)
Skilled in writing SRS, use cases, wireframes, and technical documentation
Experience with JIRA, defect tracking, and Agile methodologies
Strong communication and stakeholder management skills
Familiarity with HTML, XML, SOAP APIs, and UX design principles
Proficient in Microsoft Office Suite and browser dev tools
Team & Environment
Fast-paced, growing environment with a focus on Guidewire expansion
Supporting a new Commercial PolicyCenter team, including offshore collaboration
Reports to BA Manager; works across multiple leads and workstreams
Internal recruiting support; hiring 4-5 mid-senior level BAs
Banking Operations Analyst with Payments
Tampa, FL jobs
Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain.
We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes.
Required Skills & Experience
3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations).
Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls.
Experience working in financial services, banking operations, or a payments-focused organization.
Hands-on experience with payment platforms, transaction monitoring systems, and operational tools.
Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues.
Excellent communication skills; able to work effectively with cross-functional teams.
High attention to detail and a structured approach to process analysis and improvement.
Ability to work in a fast-paced, deadline-driven operational environment.
Business Analyst (Commercial Lines) -- AKHDC5652150
Trenton, NJ jobs
Functional Analyst -(Commercial Lines)
Trenton, NJ (3 Days)
Qualification
At least 7-10 years of experience working as a senior IT Functional analyst for Guidewire implementations
Strong background in P&C insurance processes, Guidewire products and their implementation, configuration, and customization
Ability to lead strategy and requirement discussions and create precise requirement document
Ability to influence decision making with focus on business outcomes
Strong communication, negotiation, documentation, organizational, and planning skills
Ability to create strong relationships and work collaboratively with multiple stakeholders and technical teams
Strong problem-solving skills with a strong sense of individual ownership and accountability.
Experience with MS Office Suite and Agile Scrum methodology using Agile Management tools such as JIRA/DevOps
Must have Bachelor's degree or higher