Sr. Field Technician
Field technician job at KCI Technologies
Join us as we Rise to the Challenge
At KCI, we're building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employee's have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us.
THE COMPANY
KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.
KCI is currently ranked #53 on Engineering News-Record's list of the Top 500 design firms in the nation.
KCI BENEFITS INFORMATION
We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.
We understand that you have choices, and we know that together we will make a great team!
KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.
KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Duties, Responsibilities & Other
Essential Duties and Responsibilities*:
As a Senior Field Technician at KCI, you will be a vital member of our team, responsible for ensuring the successful execution of field operations while upholding the highest standards of safety, quality, and efficiency. In this role, you will lead by example, providing technical expertise, overseeing project implementation, and fostering a culture of teamwork and continuous improvement. Your dedication to excellence and proactive approach to problem-solving will contribute to the achievement of our organizational goals and the satisfaction of our clients.
The key responsibilities of this role include:
Performance and Project Management
Manage daily work routines and assign job activities as required.
Adhere to project scope, schedule and budget.
Maximize production and accuracy to achieve KCI goals.
Review all work for completeness and accuracy before submission.
Proactively resolve problems.
Communicate effectively with clients, contractors, staff and supervisors.
Accurately record and report daily project requirements.
Submit accurate time sheets, mileage, and expense reports on time each week.
Submit and deliver timely employee reviews, when applicable.
Technical Proficiency and Essential Competencies
Maintain all required certifications and participate in training as needed.
Possess specific knowledge to perform all assigned duties and understand applicable industry standards for assigned tasks.
Strong leadership and problem-solving skills.
Commitment to continuous improvement and professional development.
Ability to manage multiple tasks and prioritize effectively.
Compliance, Safety, and Standards
Comply with all KCI policies and procedures.
Identify, implement, and adhere to safe working practices.
Understand and enforce OSHA Safety Standards and corporate policies.
Ensure team members perform tasks using required industry standards and document their adherence.
Review jobsite safety daily and document and resolve issues immediately.
Ensure equipment, vehicle, and property security.
Understand and monitor all applicable Federal, state, and local safety and occupational health standards.
* Essential Duties and Responsibilities are the basic job functions that an employee must be able to perform, with or without reasonable accommodation.
Qualifications
Education and/or Work Experience Required:
High School Diploma or GED
Minimum of 8 years of relevant experience.
Proven experience in field technician roles, with a track record of successful completion of assigned projects.
Strong organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Excellent communication and interpersonal skills, with the ability to effectively interact with clients, team members, and stakeholders.
Knowledge of industry standards and best practices related to quality assurance and safety protocols.
Strong problem-solving skills, with the ability to identify issues and implement effective solutions in a fast-paced environment.
Education and/or Work Experience Preferred:
Bachelor's Degree in AEC industry
Certificates, licenses, and/or Registrations Required:
A valid driver's license.
Certificates, licenses, and/or Registrations Preferred:
Current Commercial Driver's License
Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.
Auto-ApplyAppliance Service Technician - $60K-$90K 1st year potential!
Austin, TX jobs
First year potential $60k - $90k based on performance Pay: Commission plus bonuses Schedule: M - F, able to share on-call and after-hours (Sat.*) responsibilities with our team on occasion. Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW.
Appliance Repair experience required - at least 4 year minimum.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now!
How You'll Make an Impact:
As ABC's Appliance Repair Specialist (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service.
Requirements
What You'll Bring:
Appliance Repair field experience required - at least 4 year minimum.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
Must know and understand all applicable federal, state, and local codes and practically apply them to each job.
Ability to drive a vehicle with standard or automatic gear.
Demonstrate the required level of mental aptitude and physical ability to do this job.
Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with a desire to work year-round.
Must maintain an active Driver's License and be insurable
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a subsidized gym membership and a company vehicle with gas card.
What You'll Do:
Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc.
Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes.
Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers who may be assigned to work with you.
Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education.
Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
Be available to serve periodic on-call rotation assignments (per schedule approved by the service manager) necessary to ensure 24/7/365 coverage.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
Appliance Service Technician
Texas jobs
First year potential $60k - $90k based on performance Pay: Commission plus bonuses Schedule: M - F, able to share on-call and after-hours (Sat.*) responsibilities with our team on occasion. Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW.
Appliance Repair experience required - at least 4 year minimum.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now!
How You'll Make an Impact:
As ABC's Appliance Repair Specialist (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service.
Requirements
What You'll Bring:
Appliance Repair field experience required - at least 4 year minimum.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application
Must know and understand all applicable federal, state, and local codes and practically apply them to each job.
Ability to drive a vehicle with standard or automatic gear.
Demonstrate the required level of mental aptitude and physical ability to do this job.
Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with a desire to work year-round.
Must maintain an active Driver's License and be insurable
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a subsidized gym membership and a company vehicle with gas card.
What You'll Do:
Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc.
Work with inspectors, suppliers, and co-workers to ensure correct project work while abiding by all codes.
Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers who may be assigned to work with you.
Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education.
Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
Be available to serve periodic on-call rotation assignments (per schedule approved by the service manager) necessary to ensure 24/7/365 coverage.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
Water Softener Service Technician
Saint Hedwig, TX jobs
First year potential $40k - $60k based on performance Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Water Softener experience required - at least 1 year minimum.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now!
How You'll Make an Impact:
As ABC's Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.
Requirements
What You'll Bring:
Water Softener experience required - at least 1 year minimum.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Class I, II, or III Water Treatment license, or the ability to obtain one.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with desire to work year-round.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain necessary licenses or certifications and complete required continuing education.
Maintain a professional attitude at all times with customers, fellow employees and supervisors.
Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
Water Softener Service Technician
Spring, TX jobs
First year potential $40k - $60k based on performance Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Water Softener experience required - at least 1 year minimum.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now!
How You'll Make an Impact:
As ABC's Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.
Requirements
What You'll Bring:
Water Softener experience required - at least 1 year minimum.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Class I, II, or III Water Treatment license, or the ability to obtain one.
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
Dependable and self-motivated with desire to work year-round.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain necessary licenses or certifications and complete required continuing education.
Maintain a professional attitude at all times with customers, fellow employees and supervisors.
Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
Personal Computer Technician
Painted Post, NY jobs
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service.
The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines.
This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person.
The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
Required Skills:
Active Directory Administration
Limited support for corporate mobile devices
Familiarity with cloud applications (OneDrive, Box, Office365, etc.)
Troubleshooting Cisco VPN connectivity
Familiarity supporting Citrix connectivity
Remediating Symantec Endpoint Protection
Dameware remote connection/utilization
Altiris Deployment server utilization
Asset management skills
Internet Explorer and various browser(s) support
Installation/configuration of various Adobe products
Installation/configuration of Check Point endpoint client software
Conference Room equipment
Printer/driver troubleshooting & installation
ServiceNow utilization
Cisco WebEx service support
Box user administration
Deployment/configuration of standard IP telephony
Hardware ordering/deployment
Documentation (records) management
Knowledge base utilization
Project interaction
Customer scheduling/follow-ups
End user equipment moves (disconnect/reconnect)
Multi-team interaction and/or technical roundtable participation
Standard device imaging via USB/PXE server(s)
Smart-Hands tasks/functions outside of standard operational work
Must be able to lift equipment up to 40 pounds, as required.
Required:
** 1+ year Hardware Experience (beyond imaging/deployment)
** 1+ year Customer Service / In-Person Support Experience
Technical Focus
Customer Engagement
Desired:
CompTIA IT Fundamentals
CompTIA A+
CompTIA Cloud+
CompTIA Mobility+
CompTIA Network+
CompTIA Server+
The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a manufacturing facility in Corning, NY.
The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365).
Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Education:
Associates Degree (preferred), HS Diploma or GED Minimum Required.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Lighting Control Field Technician
New York, NY jobs
Job Description: Lighting Control Field Technician
About the Role
The Lighting Control Field Technician is responsible for installing, maintaining, and troubleshooting advanced lighting control systems across a variety of client environments. This role requires strong knowledge of electrical systems, low-voltage technologies, and modern networking to ensure seamless system performance. Technicians will work with both hardware and software components and collaborate closely with project managers and clients to deliver customized lighting solutions that improve ambiance, functionality, and efficiency.
The role also involves conducting on-site training to help clients confidently operate their lighting control systems.
Minimum Qualifications
High school diploma or equivalent
Proven experience installing and maintaining lighting control systems
Strong understanding of electrical systems and wiring
Strong understanding of networking, low-voltage systems, and home automation technologies
Preferred Qualifications
Associate's degree in electrical engineering, electronics technology, or a related field
Certification in lighting control systems or related technologies
Experience programming lighting control software
Lutron certification(s) (e.g., HomeWorks QS, RA2, RA3) preferred
Familiarity with integrating Lutron systems into third-party home automation platforms (e.g., Crestron, Control4, Savant)
Responsibilities
Install and configure lighting control systems based on project specifications and client needs
Perform routine maintenance, diagnostics, and troubleshooting to ensure optimal system performance
Collaborate with project managers and clients to assess requirements and deliver tailored solutions
Conduct on-site training to ensure clients are comfortable operating their lighting systems
Document installation processes, maintenance work, and client interactions for quality assurance and reference
Skills
Strong understanding of electrical systems and safe wiring practices
Technical proficiency with lighting control hardware and software
Knowledge of networking, low-voltage systems, and home automation technologies
Ability to integrate lighting systems with broader automation platforms
Strong communication skills for client collaboration and training
Effective problem-solving skills for diagnosing and resolving technical issues
(Preferred) Programming knowledge for advanced system customization
Copier Field Service Technician
Maywood, NJ jobs
This is a full-time on-site and on-the-road role for a Copier Technician at GCS Imaging Inc., located in Maywood, NJ. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. The Copier Technician will be responsible for troubleshooting, repairing, and maintaining a variety of copier and printer equipment.
Day-to-day tasks include diagnosing technical issues, performing preventative maintenance, tracking inventory of parts and supplies, and providing technical support to end-users. xevrcyc
The role also involves installing new hardware, configuring network settings, and ensuring optimal machine performance.
Travel between NJ and NY.
Desktop Support Technician
New York, NY jobs
Hello Job Seekers,
Hope you are doing well.
I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity.
Job Title: Desktop Support Technician
Location - Manhattan NY 10065
Shift- Mon-Fri, 9 AM to 5 PM
Rate Range - $22 to $25 Per hour
6 Months (Contract) with possible extension
Responsibility:
At least 1 yr exp in a computer support is required & tech support exp.
Must have strong customer service skills, good communication.
Ability to earn quickly and new technologies.
Able to work in a team environment as well as being self-motivated.
Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop.
Bachelors in Computer Science is must.
Thanks & Regards,
Mohit Saini
Team Lead, EST
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Desktop Support Technician
Boston, MA jobs
first PRO is now accepting resumes for a Desktop Support Technician role in Boston, MA. This is a 6+month contract to hire role and onsite everyday. SCCM Imaging required.
Some of the day-to-day responsibilities of this role include:
Assist users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop, etc.) including hardware replacement
Monitor and respond to helpdesk tickets
Perform the employee onboarding processes including training end users, imaging laptops, and deploying hardware
Assist in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs
Manage support calls for printer break/fix services
Support and distribute company-owned mobile devices
Communicate and coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk
Participate in on-call rotation for emergency support phone queue
Assist in supporting the company's security posture
Work with IT teams to acquire service level performance metrics for all desktop system and related infrastructure elements
THE CANDIDATE
BSc in IS, CS, or equivalent experience; will consider experience in lieu of a degree; A+, MCP or other equivalent certification is a plus
Minimum five (5) years of experience in a desktop support and end-user support role
Windows 10/11 Pro support
Desktop and hardware configurations, including Thunderbolt docking solutions
Apple iOS device support
LAN-based imaging
Desktop Support Technician
Baltimore, MD jobs
Title : Desktop Support technician
This is complete night shift role
Responsibilities :-
· Image and configure laptops and desktops for distribution to onsite, remote users and special projects.
· Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer's end users
· Route problems to internal 2nd and 3rd level IT support staff.
· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
· Administer and provide User account provisioning.
· Use the ticketing system to document and manage problems and work requests and their respective resolutions and circumvention's.
. Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
support teams and follow up until closure.
. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
. Perform user account management activities
Escalate complex problem to appropriate support specialists
Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
presentation graphics, database management systems, electronic mail, and communications)
. Troubleshoot client software and basic network connectivity problems
. Identify, evaluate and prioritize customer problems and complaints
. May train users and operators on a limited basis and/or may write training procedures
. Participate in on-going training and departmental development
. Routine maintenance updates with other IT staff and business units
. Provide all required documentation including standards, configurations and diagrams
. Provide knowledge transfer of End User Computing operations
Technical Requirements
· Disciplined, systematic problem solving skills required.
· Hands-on work experience with the following Windows Operating systems
· Clients: Windows10, Windows7, Windows Vista, Windows XP, Windows 2000
· Servers: Windows 2000, Windows 2003, Windows 2008,
· Knowledge of Active Directory, Exchange 2003/2007
· ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center or service NOW.
· Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
· MS Office Suite (2003, 2007, 2010, 2013 and 2016): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, MS Visio and Lync 2010/2013.
· Internet browsers (e.g. Explorer, Chrome, Firefox) Ability to troubleshoot and solve JAVA and Flash player issues.
· VPN and remote dial-in users
· Support for laptop, desktops, and printers
· iPhone and Android mobile device support
· Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
Desktop Support Technician
Chattanooga, TN jobs
Role: Deskside Services
Relevant Experience : 3 Years minimum
Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)
Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,
Video Conference Rooms Devices (Audio & Video)
Tools : Windows OS, MS Office, O365, Mac OS (preferred)
Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)
Others : Excellent Communication - soft skills (read, write & speak)
Skillset
Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).
Travel to the Near By Site in case of a need (Mileage will be taken care).
Work from Office on Daily (No WFH)
Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment
Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
Ability to move/lift/carry up 50 lbs of weight
Safely move equipment point to point using wheeled carts and vehicles
IMACD & Asset Inventory experience
Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.
Ability to use remote desktop connectivity applications
Working knowledge of imaging utilities such as Ghost, SCCM, etc
Delivery and setup of PC equipment to end-users.
Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.
Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone)
Demonstrated proficiency in Microsoft OS and Microsoft application.
Demonstrated proficiency for installation of desktop software and troubleshoot
Working knowledge of Microsoft Active Directory and GPO
Strong customer service skills
Strong troubleshooting skills
Significant, demonstrated experience with Microsoft Windows operating systems
Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98
Servers: 2012, 2008 r2, 2008, 2003, 2000
Functionally capable with Apple OS X
Advanced troubleshooting skills with hard drive encryption software
Advanced level skills in the Microsoft Office Suite:
Word, Excel, PowerPoint, Outlook configuration issues with Exchange
Strong client-side remote access troubleshooting skills
Demonstrate strong skills supporting printers in an enterprise environment
Advanced knowledge of client-side management tools - Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM).
Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools
Strong software installation and support skills
Disciplined, systematic problem solving skills required
The Technician need to have experience in IMACD tasks listed below
(IMACD = Install Move Add Change Dispose )
Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment
Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements.
Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites;
Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and
Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance.
Recrate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation;
Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests, including specific approval and authorization required for IMACs that include Changes to Software. This list may change from time to time and should be updated on a regular basis;
Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization
Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately;
Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users;
conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s);
Coordinate any physical space requirements as determined during the Site survey review;
Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC;
Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC.
Confirm that the installation and/or de-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures;
Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location;
Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT
Cancel Network Transport Services that are no longer required after completing the IMACD
Desktop Support Technician
Washington, DC jobs
Unbox, image, box and provision PC devices to all client staff
Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more
Ensure Service Level Agreement is maintained on a daily basis
Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request
Monitor PC Provisioning queue, and maintain lowest individual pending ticket count
Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client
Confirm accuracy of all asset management related systems including physical inventories
Follow established and tested process and procedures provided by the Client Team Lead
Validate Provisioning through defined quality assurance procedures
Ensure work environment is maintained (clean, organized, and safe)
Provide weekly statistics to client Team Lead on a regular basis, or on demand
Troubleshoot PC Operating System and Hardware issues as needed
Educational Qualifications and Experience:
Education: Bachelor's degree preferred
Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position
Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support
Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook
Certification Requirements: None specified.
Required Skills/Abilities:
Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management
Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills
Advanced knowledge of office technology hardware (PC's, printers, etc.)
Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette
Excellent verbal and written communications skills
Excellent administrative skills: organized, efficient, detail oriented, and versatile
Excellent customer service approach to dealing with people at all levels
Accountability towards team objectives
Ability to assemble and configure typical equipment configurations for PCs or laptops
Ability to function well in a team-based environment, and to contribute to common goals
Ability to perform all responsibilities of all analysts and maintain productivity at all times
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Pooja Rani
Email: ******************************
Internal Id: 25-50568
Deployment Technician 248143
Poughkeepsie, NY jobs
Job Title: IT Deployment Technician
Schedule: Monday-Friday, 8:30 AM-5:00 PM (30-minute lunch)
Contract Length: 12+ weeks, with potential extension
$25/hr W2
We are seeking an IT Deployment Technician to support a large-scale device deployment and refresh project. This role involves hands-on technical work, troubleshooting, and close collaboration with end users and IT staff. If you're detail-oriented, proactive, and skilled in device configuration and deployment, we'd love to hear from you.
Key Responsibilities:
Deploy and refresh end-user devices; help reduce the current deployment backlog
Configure hardware and software, including updating operating systems and applications
Identify which devices require swapping or upgrading and assist in evaluating equipment needs
Maintain accurate documentation and assist with inventory tracking
Collaborate with IT team members to resolve technical issues efficiently
Requirements:
Technical Skills: Strong proficiency with Windows operating systems, hardware (workstations, printers, routers), and software installation. Experience with scripting tools such as PowerShell or VBScript is a plus.
Problem-Solving: Ability to troubleshoot and resolve hardware/software issues effectively.
Communication: Excellent communication and customer service skills; comfortable working directly with end users.
Attention to Detail: Careful, organized approach to documentation and inventory management.
Why Apply?
Opportunity to support a major device refresh initiative
Stable full-time schedule
Potential for contract extension based on performance and project needs
Lead Field Technician
Buffalo, NY jobs
Lead A/V Field Technician
Hire Type: Direct Hire
Pay Range: $90,000 - $140,000 plus bonus
Work Type: Full-time
Work Model: Onsite (field role)
The Imagine Group is recruiting for a Lead Field Technician on behalf of our client, a leading provider in installing audio-visual systems for both commercial and residential clients in Buffalo, NY.
In this role, you will be responsible for leading the onsite installation, configuration, and maintenance of a wide range of low-voltage systems, including audio/video security and networking technologies. You will oversee field crews, ensure projects are completed on time and to company standards, and serve as the primary point of contact for clients during installations. In addition, you will also be expected to troubleshoot complex technical issues, train other technicians, and coordinate with project managers to maintain workflow efficiency and customer satisfaction. In this role, following benefits will also be available to you:
Role & Responsibility:
Experience with at least three of the following systems: Crestron, Extron, Control4, QSC, BiAmp, Shure, Dante.
On-site Work: Safely use tools, set up and break down work areas, pull and label A/V wiring, install and configure Audio,Video, Control and lighting controllers according to industry standards.
Troubleshoot equipment, manage parts inventory, and guide service work.
Program Wi-Fi, camera, Control4, and Crestron Home systems, and collaborate with advanced programmers.
Communicate effectively with clients, project managers, and account managers; manage installers; coordinate with co-trades; and provide daily updates to management.
Review jobs in advance, understand the scope, and proactively work to minimize time consumption.
Some travel and prevailing wage projects may be required.
Able to use ladders and operate aerial lifts Team Building Event Support - Assist with planning and executing team-building events designed to enhance staff collaboration and workplace culture.
Skills & Experience
High school diploma or equivalent.
Respect client privacy
Respond promptly to work assignments
Accurately track time
Proficient in terminating, testing, and troubleshooting low-voltage cabling
Strong problem-solving skills
Valid driver's license
Ability to work independently and manage time effectively across multiple projects
Deployment Technician
West Palm Beach, FL jobs
ON - SITE 5X a week in West Palm Beach, FL
Desktop Technician
Detailed description:
• Perform job duties in accordance with established agency and department processes and procedures.
• Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals.
• Image computers using specified tools and add additional software as appropriate.
• Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications.
• Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions.
• Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems.
• Migrate data from old equipment to new equipment.
• Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments.
• Process and correct discrepancies in documentation, mismatches and errors for equipment inventory.
• Asset fellow team members with technical work.
• Perform moves of user-based and inventories equipment individually or in batches as needed.
• Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned.
• Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate.
• Escalate issues to proper support tiers thru IT Support Lead(s).
• Performs other duties as assigned by management.
Job requirements:
High school diploma or GED plus one of the following:
College level coursework or vocational/technical training in computer science, programming, repair or operations
One or more years' previous experience and/or training involving personal computer repair and programming
PREFERENCES: Associates Degree in related field; CompTia A+ Certification or at least one Microsoft Technical Certification
Field Service Technician
Charlotte, NC jobs
(Carolinas / Southeastern Region | Mostly Field-Based)
Ultimate Staffing is seeking a skilled Field Service Technician with strong mechanical aptitude and hands-on experience in pumps and rotating equipment. This role supports customers across North Carolina, South Carolina, and parts of Virginia, performing maintenance, troubleshooting, start-ups, and on-site service for water treatment and industrial pumping systems. The ideal candidate brings 3-5 years of service or maintenance background, strong problem-solving skills, and the ability to work independently in the field.
This role is primarily field-based with some remote administrative work. Light travel is required throughout NC, SC, and parts of VA.
Key Responsibilities
Field Service & Technical Work:
Perform maintenance, troubleshooting, repairs, and start-ups on pumps, rotating equipment, and related water treatment systems.
Complete mechanical and light electrical diagnostics on equipment in the field.
Conduct system start-ups, verify proper installation, and ensure all operating parameters meet specifications.
Provide on-site technical support to customers, ensuring issues are identified quickly and resolved safely and efficiently.
Document service activities, including reports with notes, pictures, parts used, and completed tasks.
Communicate effectively with the Service Coordinator and internal teams regarding scheduling, updates, and job progress.
Coordination & Communication:
(If candidate is capable, role could include aspects of service coordination)
Communicate with customers regarding service needs, scheduling, and follow-up.
Provide day-of support to ensure smooth service start-ups and job completion.
Assist in coordinating with third-party resources for specialized start-ups when necessary.
Work Schedule
Typical Hours: Monday to Friday, 8:00 AM - 5:00 PM
After-hours calls occasionally required (non-emergency, minimal weekend work).
Travel within NC, SC, and parts of VA.
Some initial training and onboarding will occur on-site or in-office; ongoing work is primarily field-based with administrative tasks.
Qualifications
3-5 years of hands-on mechanical, maintenance, or field service experience preferred.
Strong background in pumps, rotating equipment, mechanical troubleshooting, or industrial maintenance is required.
Experience with diesel, centrifugal, rotary, or hydraulic pumps is a plus.
Solid understanding of maintenance practices, system start-ups, and on-site diagnostics.
Tech-savvy with the ability to use MS Office, especially Excel, and generate service reports with photos.
Valid driver's license required
Able to lift, load, and work with standard technician equipment/tools.
No formal degree required-hands-on technical experience is the priority.
Soft Skills
Strong communication and customer service abilities.
Ability to work independently, manage time effectively, and self-prioritize.
Organized, dependable, and punctual.
Comfortable interacting with customers on-site and representing the Premier Water brand.
Problem solver with a calm, professional demeanor.
Tools, Gear & Appearance
Company-provided tools, truck, equipment, lifts, and PPE.
Dress Code: Branded logo shirts, work pants, and closed-toed shoes required.
Top Highlights of the Role
Hands-on work with pumps and rotating equipment, ideal for mechanically skilled technicians.
Mix of independent field work, maintenance, start-ups, and troubleshooting.
Multi-state territory (NC/SC/VA) with strong organizational support and growth opportunities.
Additional Notes
Candidates located within the Charlotte, North Carolina territory are preferred, but location flexibility is possible for the right fit.
Strong service background is key
This position may be paired with a hybrid Service Coordinator/Field Tech role for candidates who can perform both functions.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Installation Center Technician
Zionsville, IN jobs
Off-Site Installation Center (OSIC) Technician
Shift: Second Shift - Monday-Thursday, 3:15 PM-11:45 PM, Friday 12p to 8:30p
The Off-Site Installation Center (OSIC) Technician plays a key role in the pre-installation process for customer equipment. This position focuses on preparing, testing, and delivering fully configured instruments that are ready for installation at customer sites. You'll work hands-on with electro-mechanical systems, follow standardized protocols, ensure quality compliance, and support a fast-paced, team-driven environment.
Key Responsibilities
Set up, test, and operate equipment in alignment with established standard operating procedures and site protocols.
Inspect products to ensure quality, accuracy, and adherence to specifications.
Complete all process orders, documentation, records, and metrics with a high level of accuracy.
Prepare, organize, and maintain work centers to required standards.
Perform material handling tasks for incoming and outgoing instruments.
Maintain and proactively support the site's quality system and daily quality objectives.
Train and support team members as needed.
Minimum Requirements
High school diploma or GED and one of the following:
2 years of technical school, Equivalent military training, or Equivalent work experience.
At least 2 years of progressive experience in:
Mechanical/system hardware repair or service,
Software or IT troubleshooting,
Networking or wireless networking, or
Equivalent military experience.
Strong time-management and organizational skills.
Solid written and verbal communication abilities.
Detail-oriented mindset with the ability to work both independently and collaboratively in a fast-paced environment.
Advanced knowledge of electronics, electro-mechanical systems, IT, and/or certified Medical Technician background.
Ability to follow and comply with all safety, health, and environmental procedures.
Preferred Experience
Experience in a Lean Manufacturing environment.
Experience working in a regulated industry or quality-controlled environment.
Technician Standard II
Washington, DC jobs
Provide technical support to end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Bank-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others.
Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or find resources to solve the problem.
Complete tickets within SLA parameter: 90% Response SLA goal; 95% Resolution SLA goal; and meet Quality Management KPIs.
Provide support for meetings and presentations, including video conferences/in-room systems, virtual and hybrid meetings.
Provide support to M365 applications (Outlook, OneDrive, Teams, etc.)
Follow administrative guidelines associated with maintaining high quality IT support, including asset management related tasks.
Attend to issues with Bank-owned and personal mobile devices (iOS and Android) which are connected to WBG's corporate Email infrastructure.
Educational and Technical Qualifications:
Bachelor's degree in computer sciences, Electronics & Communication Engineering, Information Systems Management, or related field, with a minimum of 3 years relevant experience or associate's degree with a minimum of 5 years relevant experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Regards
Mohd Rehan
*****************************
Internal ID:#: 25-50568
Datacenter Technician
Memphis, TN jobs
Work hours: 8-5 / M-F - There could be off-hours shifts available / once the shift is determined it will be consistent
Extension: Yes
Contract to Hire: Yes
Travel: No
Note: MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE)
HEAVY LIFTING REQUIRED
Job Description:
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.
Triage issues with direction from Dell Support
Execute plan of action from Dell Domain Engineer/L3
Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts
Server Testing and validation (running diagnostics, capturing and uploading logs)
Upgrading Firmware as needed
Parts locker management, manage inbound and outbound parts
Spare parts management, separate from parts locker (during CW server deployments)
Parts return to Dell
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 4-6 years' experience in area of responsibility
THE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATES
Proximity & Availability:
Candidate lives locally (within 15-45 minutes of the work site)
Comfortable with daily commute
Willing to work shifts and be on-call
Technical Ability
Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
Experience with server swaps and deployments
Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
Experience with water cooling servers (desirable, not required)
Familiarity with Linux
Has built PCs
Follows provided Plan of Action (POA) from support
Stays current with technology (reading, company announcements, continuous learning)
Can handle the physical demands of the job
Documentation:
Provides real-time, detailed documentation
Demonstrates good documentation habits
Has experience in documentation
Communication & Team Fit:
Communicates clearly, directly, and proactively
Is personable and articulate
Provides detailed examples
Works well in a team and maintains a positive attitude
Does not require excessive prompting or give elusive answers
Work Ethic & Prioritization:
Demonstrates strong work ethic and accountability
Can prioritize tasks based on severity and customer demand
Shows initiative and thrives in fast-paced, critical environments
No periods of inactivity, lack of initiative, or difficulty handling pressure
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Lalit Garg
******************************
Internal ID: 25-54477