KCS International Inc jobs - 8 jobs

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people. Key Responsibilities: As a Junior Commercial Analyst, you will help translate commercial strategy into actionable insights that support pricing decision and business growth. Working closely with the Global Pricing Manager, you will support key initiatives to: * Shape monetisation strategies for our exciting range of new products - from AI tools to ERP solutions and data services. * Optimise pricing and packaging of existing products - reviewing structures, models, and identifying incremental revenue opportunities. * Support the implementation of new pricing approaches - monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting * Collect, organise, and analyse customer and commercial data. * Support pricing analysis and prepare data-driven recommendations. * Build and maintain reports and dashboards to track performance. Market Research * Conduct desk research on competitors, market trends, and industry developments. * Support the creation of market intelligence reports. * Benchmark customer and competitor pricing information. Customer Research * Assist in preparing and conducting customer interviews and surveys. * Summarise and present customer insights in a clear, structured way. * Collaborate with product, sales, and marketing teams to share findings. Operations & Governance * Contribute to the rollout of new pricing structures and related processes. * Support documentation, process tracking, and pricing governance activities. Skills, Knowledge and Experience: * Bachelor's degree (or equivalent experience) in Business, Economics, Data Analytics, or a related field. * 1-2 years' experience in an analytical, commercial, or research role (software/tech experience a plus but not essential). * Strong analytical skills with proficiency in Excel. * Ability to organise, interpret, and present data clearly. * Strong written and verbal communication skills. * Commercial awareness and curiosity about pricing and business strategy. * Ability to manage small tasks independently and keep projects moving. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We're looking for a Paid Social Specialist to run high-impact campaigns across LinkedIn and Meta to drive pipeline and brand visibility for Klipboard's Distribution, Rental, Field Service, Transport Management and Automotive products. You'll play a key role in executing and optimising paid social strategies, working closely with content, product marketing, and regional leads. This is a high-impact, performance-focused role for someone who loves to build, test, scale, and improve B2B paid social campaigns that move the needle on revenue. Key Responsibilities: * Build, manage, and optimise LinkedIn and Meta campaigns across multiple sectors and geographies. * Own targeting, bidding, ad copy, creative direction, and audience segmentation. * Test and optimise ads and landing pages to improve conversion rates and pipeline quality. * Partner with the Head of Digital Acquisition to allocate and manage budgets efficiently by region and product line. * Collaborate with content and design teams to brief creatives that align with campaign goals. * Report on key KPIs: CTR, CPL, lead quality, pipeline contribution, and ROI. * Stay ahead of platform changes, algorithm updates, and industry trends to keep campaigns performing. Skills, Knowledge and Experience: * 3-5 years of experience managing B2B paid social campaigns, ideally in SaaS or tech. * Strong hands-on experience with LinkedIn Ads Manager and Meta Business Suite. * Knowledge of audience strategy, creative best practices, and campaign measurement. * Ability to work with performance data and turn insights into action. * Experience working in cross-functional marketing teams and fast-paced environments. * Familiarity with HubSpot, GA4, and attribution tools is a plus. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people. As an Internal Account Manager, you will strategically manage a portfolio of UK-based accounts as part of the UKI Account Management Team. Serving as the primary point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective adoption of our solutions. This role requires close coordination with both internal and external stakeholders to understand client needs, identify opportunities, and deliver solutions that meet or exceed expectations. You will also play a key role in supporting the wider Account Management function through collaboration, lead qualification, and customer experience management. Key Responsibilities: Customer Relationship Management * Act as the primary point of contact for your assigned accounts across the UK and Ireland. * Build and maintain strong relationships with customers at all levels, including Board, Executive, and C‑Suite decision makers. * Keep customers informed about new product releases, system enhancements, and value-added services to ensure they maximise the use of our growing product portfolio. * Liaise internally and externally to manage customer needs, influence solutions, and ensure seamless service delivery. Sales & Revenue Growth * Meet or exceed the agreed annual sales target for your UK account base. * Identify, qualify, and close sales opportunities within your assigned portfolio. * Manage low-value and long‑tail sales activity, including ERP GO as an initial focus, with potential to expand as required. * Drive cross-sell and up-sell opportunities through regular customer contact, supported by structured cadences within HubSpot. * Provide quotations and follow up on lower-value items to support revenue generation. * Drive long‑tail sales activities, with potential expansion across other product areas. * Grow revenue from low-value segments through structured outreach and consistent customer engagement. Account Planning & Reporting * Accurately report on account activity, opportunities, and forecasts on a monthly basis using the CRM system. * Maintain visibility of customer pipelines, long-term opportunities, and risk areas. * Build deep insight into customer structures, including sister or partner companies, to expand relationship networks and unlock wider business opportunities. Customer Experience & Issue Resolution * Support internal teams by triaging customer issues and directing them to the appropriate departments for resolution. * Assist customers in navigating challenges, escalating where needed to ensure high service quality. * Work with internal stakeholders (Support, Product, Operations, AM teams) to improve overall customer experience and outcomes. Cross-Functional Support * Collaborate closely with External Account Management teams to support shared customers and strategic objectives. * Pick up and qualify all inbound sales leads, adhering to agreed response KPIs. * Aid escalations and contribute to a positive, joined‑up customer journey. * Drive long‑tail sales activities, with potential expansion across other product areas. Skills, Knowledge and Experience: Qualifications & Experience * Strong commercial awareness in all areas. * Drive and Hunger to develop and progress. * Experience of working in sales within a software solution sales environment * Technical understanding from an application and technology perspective * Demonstrate success in a similar role Desirable Skills * Knowledge of KCS applications in the Distributor sector * Knowledge of the general Distributor sector * Appreciation for all products and services within the Klipboard offering Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people. Key Responsibilities: As Health & Safety Officer you will translate organisational strategy into a proactive health, safety, and wellbeing framework. Working closely with senior leaders and operational teams across their designated business areas, you will ensure that employee wellbeing and regulatory compliance are balanced with business needs. You will play a key role in identifying and mitigating risks, supporting planning around workforce safety, and contributing to organisational design from a duty-of-care perspective. As Health & Safety Officer you will act as a bridge between the safety function, People and Facilities Team, and the wider business, building strong relationships and providing two-way communication, insights, guidance, and recommendations. Your remit also includes ensuring that health and safety considerations are embedded into strategic decisions, operational planning, and day-to-day practices. Key Accountabilities: * Develop and maintain health and safety policies tailored to a tech/office environment. * Conduct regular risk assessments and audits of office spaces and remote working practices. * Ensure compliance with UK health and safety legislation, including HSE guidelines. * Lead incident investigations and implement corrective actions. * Deliver health and safety inductions and training for new and existing staff. * Collaborate with HR and Facilities to support wellbeing initiatives and ergonomic assessments. * Maintain accurate records of incidents, inspections, and training. * Liaise with external bodies (e.g., HSE, fire safety officers) as required. * Support business continuity and emergency planning. * Travel to other UK office locations. * Standard working hours with flexibility during audits or emergencies. Skills, Knowledge and Experience: * Qualifications & Experience * NEBOSH General Certificate or equivalent health and safety qualification. * Experience in a health and safety role, ideally within an office or tech environment. * Strong understanding of UK health and safety legislation. * Excellent communication and interpersonal skills. * Ability to work independently and influence stakeholders. * Experience with DSE (Display Screen Equipment) assessments and remote work safety. * Delivery of training (First Aid, Fire Safety, DSE). * Desirable Skills * IOSH membership or equivalent, or working towards. * Experience with ISO 45001 or similar standards. * First Aid or Fire Marshal certification. * Knowledge of mental health and wellbeing in the workplace. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people. As the Team Leader for Internal Account Management, you will oversee a team of Internal Account Managers in the UK. Together, you will focus on enhancing customer satisfaction, strengthening key customer relationships, ensuring consistent service excellence, and driving strategic growth across our customer base. This role requires close collaboration with internal departments and provides the autonomy to work independently and implement effective solutions. Key Responsibilities: Team Leadership & Development * Lead and motivate the Internal Account Management team with a clear focus on growth, customer satisfaction, and high‑quality service delivery. * Establish clear KPIs, monitor performance, and support development through coaching, training, and recruitment where required. * Ensure team alignment with company processes and drive continuous improvement in ways of working. Customer Relationship Management * Maintain and grow strategic customer relationships, acting as the senior point of contact for key accounts. * Develop a deep understanding of customer organisations, including their Decision-Making Units (DMUs), to strengthen engagement and influence. * Oversee and support the effective resolution of customer issues, challenges, and escalations. Sales & Commercial Growth * Take responsibility for sales performance, driving both individual and team efforts to deliver key growth targets. * Identify and pursue commercial opportunities that stimulate revenue growth and support customer retention. * Guide the team in providing tailored solutions that enhance customer value and long-term partnerships. Cross-Functional Collaboration * Work closely with internal departments-including Sales, Operations, and other Account Management functions-to ensure cohesive service delivery and a seamless customer journey. * Maintain strong cross-functional collaboration with Account Management teams, offering support for escalations and sharing best practices. Market Insight & Innovation * Identify market trends and customer needs, translating insights into new ideas, improved processes, or innovative customer-focused solutions. * Contribute actively to strategic initiatives that enhance competitiveness and customer experience. Skills, Knowledge and Experience: Qualifications & Experience * Minimum 3 years of experience in account management, customer relationships or business development, of which 2-3 years in a lead role * Demonstrable success in customer satisfaction, revenue growth and customer retention. * Experience in a dynamic B2B environment and knowledge of the business landscape in the UK * Experience in technology, SaaS or digital sector * Strong communication skills and experience with stakeholders at various levels. * Strategic and results-oriented in managing accounts and achieving growth. * Skilled in coaching, motivating and developing teams. * Analytically strong and decisive based on data. Desirable Skills * Knowledge of KCS applications in the Distributor sector * Knowledge of the general Distributor sector * Appreciation for all products and services within the Klipboard offering * Familiar with CRM tools, HubSpot is a plus. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Lead, grow and run one of Klipboard's global software engineering portfolios. You will be accountable for the direction, delivery and reliable operation of a portfolio of multi-tenant SaaS/OnPrem products. This includes shaping long-term technical strategy, building a high-performing engineering organisation, and ensuring our applications meet the highest standards of scalability, security and customer experience, with the support of the Vice President and other senior leaders in the organisation. Key Responsibilities: People & Culture * Build a positive, inclusive, and high-performing environment within the team. * Provide day-to-day guidance, mentoring, and feedback to engineers. * Support professional growth through coaching, pairing, and structured reviews. * Encourage collaboration, psychological safety, and open communication. * Model Klipboard's values and reinforce accountability and integrity. Software Delivery & Operations * Ensure predictable delivery of product features and bug fixes against agreed plans. * Facilitate sprint planning, retrospectives, and estimation sessions. * Track progress, manage risks, and report delivery status transparently. * Drive quality practices across development, testing, and release activities. * Embed AI-assisted tooling and automation to improve productivity and documentation. Technical Excellence * Maintain strong hands-on technical knowledge relevant to the product. * Review design and code to ensure maintainability, security, and performance. * Champion Secure by Design principles and adherence to the Systems Development Security Policy (P-500). * Partner with architects to evaluate new patterns, frameworks, and approaches. * Support continuous integration, testing, and deployment improvements. Continuous Improvement * Identify and address bottlenecks in workflow or delivery. * Encourage experimentation and learning from outcomes. * Share lessons learned with peers and other leads to strengthen group capability. * Contribute to knowledge base, playbooks, and technical documentation. Stakeholder & Communication * Act as the primary contact between the team and key stakeholders (Product, QA, Architecture). * Translate business goals into actionable engineering tasks. * Communicate clearly on priorities, trade-offs, and progress. * Handle conflicts constructively and always maintain transparency. * Represent the team's achievements and challenges effectively to management. Key Relationships * Product Manager and QA Lead * Architecture and Security functions * Engineering Manager and peer Team Leads * External vendors and support partners (where applicable) Skills, Knowledge and Experience: * Proven experience leading a small engineering team or serving as a senior engineer/tech lead. * Strong delivery management skills within agile environments. * Excellent communication, mentoring, and organisational abilities. * Hands-on expertise in relevant technologies. * Familiarity with cloud-based architectures, CI/CD, and secure development practices. Desirable * Experience with multi-tenant SaaS systems or large-scale enterprise software. * Understanding of AI-assisted coding and modern developer productivity tools. * Exposure to DevOps pipelines and monitoring practices. What Success Looks Like * Predictable, high-quality delivery aligned with product goals. * Motivated engineers who understand their purpose and impact. * Consistent improvement in estimation accuracy and team velocity. * Increased use of automation, testing, and secure-by-design practices. * Positive feedback from peers, stakeholders, and customers. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

Klipboard's brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible, industry specific solutions; software, technology, advice, guidance and expertise built over 40 years of servicing their specific market. Great Software solutions don't happen without great people. We have the best software solutions for our market because we have the best people. As an Internal Account Manager, you will strategically manage a portfolio of UK-based accounts as part of the UKI Account Management Team. Serving as the primary point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective adoption of our solutions. This role requires close coordination with both internal and external stakeholders to understand client needs, identify opportunities, and deliver solutions that meet or exceed expectations. You will also play a key role in supporting the wider Account Management function through collaboration, lead qualification, and customer experience management. Key Responsibilities: Customer Relationship Management * Act as the primary point of contact for your assigned accounts across the UK and Ireland. * Build and maintain strong relationships with customers at all levels, including Board, Executive, and C‑Suite decision makers. * Keep customers informed about new product releases, system enhancements, and value-added services to ensure they maximise the use of our growing product portfolio. * Liaise internally and externally to manage customer needs, influence solutions, and ensure seamless service delivery. Sales & Revenue Growth * Meet or exceed the agreed annual sales target for your UK account base. * Identify, qualify, and close sales opportunities within your assigned portfolio. * Manage low-value and long‑tail sales activity, including ERP GO as an initial focus, with potential to expand as required. * Drive cross-sell and up-sell opportunities through regular customer contact, supported by structured cadences within HubSpot. * Provide quotations and follow up on lower-value items to support revenue generation. * Drive long‑tail sales activities, with potential expansion across other product areas. * Grow revenue from low-value segments through structured outreach and consistent customer engagement. Account Planning & Reporting * Accurately report on account activity, opportunities, and forecasts on a monthly basis using the CRM system. * Maintain visibility of customer pipelines, long-term opportunities, and risk areas. * Build deep insight into customer structures, including sister or partner companies, to expand relationship networks and unlock wider business opportunities. Customer Experience & Issue Resolution * Support internal teams by triaging customer issues and directing them to the appropriate departments for resolution. * Assist customers in navigating challenges, escalating where needed to ensure high service quality. * Work with internal stakeholders (Support, Product, Operations, AM teams) to improve overall customer experience and outcomes. Cross-Functional Support * Collaborate closely with External Account Management teams to support shared customers and strategic objectives. * Pick up and qualify all inbound sales leads, adhering to agreed response KPIs. * Aid escalations and contribute to a positive, joined‑up customer journey. * Drive long‑tail sales activities, with potential expansion across other product areas. Skills, Knowledge and Experience: Qualifications & Experience * Strong commercial awareness in all areas. * Drive and Hunger to develop and progress. * Experience of working in sales within a software solution sales environment * Technical understanding from an application and technology perspective * Demonstrate success in a similar role Desirable Skills * Knowledge of KCS applications in the Distributor sector * Knowledge of the general Distributor sector * Appreciation for all products and services within the Klipboard offering Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.