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  • CUSTOMER SERVICE REPRESENTATIVE I

    Ace Parking Management, Inc. 4.2company rating

    Phoenix, AZ job

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $31k-37k yearly est. 2d ago
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  • District Manager

    Alsco 4.5company rating

    Phoenix, AZ job

    Classification: Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM. Our full-time employees enjoy: Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: - Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR. - Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. - Ensure all company policies and procedures are followed in their district, including safety and Service SOP. - Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. - Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch. - Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. - Follow written and verbal instructions and perform other tasks as directed by supervision. - A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant. Additional Functions: - Work with and support other service personnel as required by supervision. Qualifications: - Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience. Qualified to hold a drivers license. Travel Requirements: - Frequently within the branch area. Typical Environmental Conditions: - Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/2022 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $75k-130k yearly est. 3d ago
  • Bag Handler

    Alsco 4.5company rating

    Yuma, AZ job

    Classification: Non-Exempt The Bag Handler loads bags of soiled linen onto rail/conveyor systems to provide sort/count workstations with bags for processing. Assists sort/count workstations as needed. Transfers soil linen slings/carts to the washroom or clean linen slings/carts to Flatwork area. May clean empty carts, and perform other tasks as needed. About Us: We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: Lift and load bags of soiled linen onto rail/conveyor systems. Transfer slings/bags/carts to other departments. Assist sort/count workstations as needed. Meet efficiency and safety standards for the position. Follow instructions as directed by supervision. Additional Functions: Clean carts/bins as needed. Keep the work area clean. Work in other production positions as needed. Qualifications: Recognize colors and sizes and count accurately. Meet the physical requirements of the job. Recognize colors, sizes, and different products. Comprehend and follow directions. Typical Physical Activity: Physical Demands consist of standing, walking, reaching overhead, pushing, pulling, grasping, constantly lifting up to 100 lbs., seeing, hearing, and stooping. Physical Requirements consist of being able to meet the physical demands for the entire shift. Typical Environmental Conditions: Production areas of a typical industrial laundry facility, which include variations in temperature, odors, humidity, lint, and dust. Soiled linens come from a variety of customers such as restaurants, hotels, medical facilities, and shops. Travel Requirements: none. Education: none. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/10/2024 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $29k-36k yearly est. 3d ago
  • Entry Level Software Developer

    Skillstorm 4.1company rating

    Gilbert, AZ job

    SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position. You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one. Entry Level Software Developer Requirements: Must possess a Bachelor's degree Must have 9 months+ of TECHNICAL experience Must be relocatable to multiple different locations and in office Ability to earn a government security clearance Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions. Experience with software development and programming using Java, C#, or similar object-oriented programming language. Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets. Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions. Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients. Entry Level Software Developer Responsibilities Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients. Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software. Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues. Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance. Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components. Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management. Where SkillStorm stands out: Competitive salary Enterprise level technology training and certification Opportunity to work for enterprise companies and government agencies Health, Vision, Dental, and Life Insurance with 401K Continuous mentorship and support About SkillStorm Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian. We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Location: Arizona, Washington DC
    $75k-99k yearly est. 5d ago
  • Sales Representative - Pallet Sales

    Evening Post Group 3.8company rating

    Phoenix, AZ job

    Company Overview: Join our dynamic team at Morgan Wood Products, a leading provider in the pallet industry. We specialize in pallet sales services, connecting businesses with the perfect pallet solutions to meet their logistical needs. With a commitment to quality, sustainability, and excellent customer service, we're dedicated to revolutionizing the way businesses manage their pallet supply chain. Position Overview: We are seeking a driven Sales Representative to join our team. As a pivotal member of our sales force, you will be responsible for cultivating and managing client relationships, identifying new business opportunities, and negotiating pallet transactions for our West Coast territory. The ideal candidate will have a strong interest in sales and a passion for exceeding customer expectations. Key Responsibilities: Develop and execute strategic sales plans to achieve company objectives and revenue targets within respective territory. Prospect, qualify, and close new business opportunities within the pallet industry. Cultivate and maintain strong relationships with existing clients and suppliers, ensuring satisfaction and retention. Collaborate with internal teams to effectively manage pallet inventory and logistics. Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely manner. Limited travel is expected within specific sales territory. Qualifications Qualifications: Strong negotiation and communication skills, with the ability to build rapport and influence decision-makers. Self-motivated and results-driven, with a demonstrated ability to meet and exceed sales targets. Excellent time management and organizational skills, with the ability to prioritize and multitask effectively. Proficiency in Microsoft Office Suite and CRM software. Valid driver's license and willingness to travel as needed. Benefits: Competitive salary and commission structure, with uncapped earning potential. Comprehensive benefits package, including health, dental, and vision coverage. Paid company sponsored basic life and long-term disability insurance. 401(k) retirement savings plan with company match. Paid time off and holidays. Collaborative and supportive work environment. *Compensation: Base pay range is $39,500 - $50,000 annually plus bonus and uncapped commissions. Join Us: If you're passionate about sales, logistics, and making a meaningful impact in the pallet industry, we want to hear from you! Apply now to join our team as a Sales Representative and help us revolutionize the way businesses manage their pallet supply chain.
    $39.5k-50k yearly 11d ago
  • Onchain Data Analyst & Researcher

    Coinbase 4.2company rating

    Phoenix, AZ job

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase's Unit 0x is a specialized on-chain investigations team at the forefront of securing the crypto ecosystem. We identify, analyze, and mitigate critical on-chain threats-including exploits and illicit activity-using advanced blockchain analytics and investigative techniques. Our mission-driven team protects both Coinbase and the broader web3 community from emerging risks. As an Onchain Data Analyst & Researcher, you'll lead challenging investigations into illicit activity, proactively research threat actors, and develop scalable methods to detect suspicious patterns. You'll play a key role in high-risk incidents, special projects, and the continuous improvement of our investigative processes. Success in this role requires curiosity, strong blockchain data analysis skills, and a passion for uncovering and neutralizing threats. If you thrive on solving complex problems with data and want to help shape a secure future for blockchain adoption, we want you on our team. Onchain is the new online. Join us in building a secure future for the next billion users. *What you'll be doing (ie. job duties):* * Conduct in-depth investigations and research into illicit activity, scams, onchain exploits, and vulnerabilities, using blockchain analytics and clustering techniques to surface suspicious trends and patterns. * Analyze and document exploit methodologies, attack vectors, abuse patterns, and incident impacts, providing actionable intelligence to strengthen Coinbase's security posture. * Develop and automate scalable methods for detecting and understanding emerging threats, including building dashboards, writing queries, and supporting incident response with clear, quantitative reporting. * Collaborate with cross-functional teams to educate and advise on evolving exploit tactics, risk landscapes, potential mitigations and investigative best practices. * Monitor and research threat actors, their environments, and emerging blockchain trends to stay ahead of illicit activity and technological developments. * Respond to urgent, sensitive cases with discretion and professionalism, and support team members as needed. * Handle highly sensitive cases with respective urgency and discretion; * Other duties and responsibilities as required or assigned. *What We Look For In You (i.e., Job Requirements)* * A well-organized self-starter who is able to constantly learn and work autonomously; * Ability to handle highly sensitive information; * Excellent writing, analytical and communication prowess; * Deep knowledge of blockchain ecosystems and; * Investigative mindset; * Strong SQL skills - particularly around on chain analysis in conjunction with working knowledge of abuse vectors; * Knowledge to leverage AI to 10x output. *Nice to haves:* * Previous experience in corporate OSINT analysis * Experience with Dune Analytics, Flipside, and/or Chainbase. Position ID: P70663 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $144,500-$170,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $48k-70k yearly est. 60d+ ago
  • Graphic Designer & Video Editor

    Digital Air Strike 3.8company rating

    Scottsdale, AZ job

    Why Join DAS Technology? Join DAS Technology-a trailblazer in SaaS and digital innovation, powering over 9,200 retailers and OEMs with our industry-first Consumer Data & Experience Platform (CDXP). Our mission is to transform how businesses connect with consumers using cutting-edge, patented AI and digital technology that delivers measurable ROI. Here, you'll be part of a collaborative environment where your analytical skills and passion for solving complex challenges will help shape the future of automotive retail. If you thrive on learning new technology, collaborating with high-performing teams, and enabling critical business outcomes for clients, DAS Technology offers the ideal environment for your next career step. Position Overview: As a Graphic Designer & Video Editor you will be a key contributor to our client-focused creative team, translating concepts into visually compelling assets. You are a talented individual who can seamlessly blend graphic design and video editing skills to elevate the visual representation of our clients' brands. In this role, you will collaborate with the creative team to produce high-quality graphics and videos that resonate with our clients' target audiences across various channels. Responsibilities: The primary goal of this role is to provide exceptional design and video editing services to our clients, contributing to the success of their marketing and communication strategies. The Graphic Designer & Video Editor will play a crucial role in delivering visually stunning and impactful content that aligns with our clients' brand identities. Client-Centric Graphic Design: Create visually appealing graphics tailored to the unique needs and brand identities of our clients. Design marketing collateral, including social media graphics, infographics, and presentation materials that align with clients' objectives. Tailored Video Editing Services: Edit and assemble raw footage into polished videos that convey the clients' messaging and meet their communication goals. Enhance videos with motion graphics, visual effects, and animations to create engaging and memorable content. Client Collaboration: Work closely with clients and internal teams to understand project requirements, client objectives, and brand guidelines. Engage in collaborative discussions to generate creative ideas that align with clients' vision and goals. Brand Adherence and Customization: Uphold clients' brand guidelines and ensure that all design and video materials align with their unique brand identities. Customize creative assets to meet the specific preferences and requirements of each client. Quality Control for Client Satisfaction: Conduct thorough reviews of all design and video projects to ensure accuracy and alignment with clients' expectations. Solicit and incorporate client feedback to ensure high levels of client satisfaction. Project Management with a Client Focus: Manage multiple client projects simultaneously, ensuring deadlines and deliverables are met. Foster open communication with clients to provide project updates, address feedback, and discuss potential enhancements. Our Culture & Benefits DAS Technology is committed to fostering a diverse, supportive culture where innovative professionals thrive. Our team members are empowered to develop expertise and shape the future of customer engagement, with these key benefits: • Healthcare: Free & company-subsidized medical, dental, and vision. • Financial Support: 401k & Roth 401k with company match, incentive stock options, and student loan repayment support. • Work-Life Balance: Competitive PTO, 11 paid holidays, paid parental leave, and bonus half-day Fridays each month. • Employee Well-Being: Free life and disability insurance, mental wellness programs, and no-cost pet care discounts. • Career Growth: Tuition and training reimbursements, with opportunities for advancement. • Community: Modern office in Old Town Scottsdale, engaging DASVentures employee group, and regular wellness and team-building events. If you're passionate about technology's impact on business and clients-and ready to make a difference with a growing leader-apply today to join DAS Technology. Equal Opportunity Employer DAS Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #LI-Onsite
    $39k-59k yearly est. Auto-Apply 29d ago
  • Packaging Specialist - Chino Valley (FT)

    Verano Holdings 4.2company rating

    Chino Valley, AZ job

    The Packaging Specialist provides on-site support assembling and packaging products manufactured within a cannabis cultivation facility. As a Packaging Specialist, you are responsible accurately weighing, packing, and labeling cannabis flower, infused edibles, and cannabis extracts for shipment to retail dispensaries. The Packaging Specialist is responsible for assembling and packaging products manufactured by the cultivation and processing facility. Essential Duties and Responsibilities * Weigh, assemble, package, seal, and label products. * Safely operate packaging equipment, such as flow wrap, labeling, and heat-sealing machines. * Collect samples for QA as needed for quality testing. * Transport completed products from the packaging workspace to the vault. * Manage, document, and destroy cultivation waste. * Monitor and maintain quality control measures in accordance with state and local laws. * Adhere to company policies and Standard Operating Procedures (SOP). * Maintain a clean and safe working environment within the facility and production areas. * Immediately inform Packaging Manager of any system discrepancies. * Document all activity using company's track and trace system. * Inspect finished goods and processed flower for irregularities (mold, defects, and imperfections) and inform management and QA. * Work within company continuous improvement system and strive to increase productivity. * Regularly clean and sanitize packaging equipment, tools, and work areas. * Provide support to additional cultivation, harvest, and production teams as needed to achieve facility production goals. * Perform other duties as assigned by management. Minimum Qualifications * Minimum 1-3 years' experience in a related position. * Able to follow detailed instruction and capable of performing repetitive tasks. * Must have a positive attitude and work well with others in a team environment. * Willing to learn about, operate, and maintain facility equipment in a safe manner. * Must have effective time management and multitasking skills. * Ability to sit and stand for at least 8 hours per day, lifting up to 25 pounds. * Must be authorized to work in the United States. * Must be 21 years of age or older and able to successfully register with the state's cannabis commission as an agent. * The employee must occasionally move packages weighing up to 25 lb. * Able to stand for 90% of the time. * Comfortable with changing environment temperatures and humidity. * Must comply with all laws, regulations, and policies associated with the industry. Preferred Qualifications * High school diploma, GED, or equivalent preferred. * Previous experience in a regulated production facility (food, beverage, CPG, etc.) preferred. Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lb. Able to stand for 90% of the time. Comfortable with heights, occasionally ascends/descends a ladder to service the lights, filters, trellis netting and ceiling fans up to 25ft. Comfortable working atop and traversing scaffolding, when required. Comfortable with changing environment temperatures and humidity. Exposure to pollen, dust, dander, and other nature elements. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
    $37k-67k yearly est. 15d ago
  • Computer Field Technician

    BC Tech Pro 4.2company rating

    Yuma, AZ job

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 12d ago
  • Principal Enterprise Account Executive (LA, Irvine or San Diego)

    Converge Technology Solutions 4.2company rating

    Phoenix, AZ job

    This exciting opportunity is full-time with Pellera Technologies and is designed for high-GP, senior-level sellers. The Sr. Enterprise Account Executive is expected to uncover and win new business opportunities while expanding with existing clients. Opportunities include cross-selling the edge-to-edge array of hardware, software, cloud and professional / managed services our organization offers. Our ideal candidate shows stability in their employment history and comes from a Value Added Reseller, Managed Service Provider or Integrator and has a proven track record of closing large, complex IT opportunities. Pellera is experiencing explosive growth and we can't wait for you to join our team! Requirements & Duties Execute sales strategy by identifying and qualifying customer needs and positioning the appropriate solutions. Increase sales, market share and develop business through marketing, face to face meetings and vendor networking. Understanding of customers' pain points, customer needs, buying cycles and creating strong relationships to effectively drive sales and repeat business. Work with sales support team to ensure that quotes are provided and order requests are processed accurately. Work with engineering team to accurately scope projects to ensure we are proposing the best solution. Maintain relationships with all levels of customer contacts, with a focus on Executive level (Director and above) relationships within both IT and the business line owners. Perform proposal development and prepare sales information for customers. Participate in on-going sales training to ensure satisfactory performance, improve sales skills, stay abreast on emerging technologies, and maintain manufacturer sales certifications. Participate in company efforts to improve the quality of sales organization. Other duties as assigned. Required Skills/Abilities/Competencies Previous enterprise selling experience with a Value Added Reseller, Managed Service Provider or Integrator. Proven success in closing large, complex IT opportunities. Excellent verbal and written communication skills. Excellent sales and consultative skills. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Education and Experience: 7+ years of technology sales experience and industry knowledge with a solid understanding of business and operational needs across various industries. Experience selling technologies such as Dell, IBM, HPE, Cisco, Microsoft, AWS, Nvidia, Crowdstrike, Palo Alto Networks, Fortinet, Zscaler, Arctic Wolf, etc. Experience selling managed, professional and advisory services around cloud, storage, network infrastructure, artificial intelligence, integrations, migrations, full-cycle implementations, cybersecurity, etc. Experience building and maintaining client executive relationships in the technology realm. Work Environment Remote within the Southwest region of the United States (Los Angeles, Irvine or San Diego preferred). Travel to clients as needed. Total Rewards We offer a comprehensive total rewards package that includes base salary, uncapped commission, healthcare benefits, 401k match, PTO/holiday, training/development, promotional opportunity and so much more.
    $99k-149k yearly est. 60d+ ago
  • Performance and Business Insights Manager, Customer Support - USDS

    Tiktok 4.4company rating

    Scottsdale, AZ job

    We are TikTok's USDS Customer Support team, dedicated to delivering industry-leading support for our users and creators while safeguarding the U.S. user experience. We help inspire creativity and bring joy by operationalizing safety policies with rigor, proactively protecting our community through technology, and ensuring our support ecosystem remains trusted, compliant, and aligned with evolving U.S. regulatory expectations. As a Performance and Business Insights Manager, you will be leading and managing a team of insights analysts driving operational excellence and empowering world-class customer service teams. You and your team will play a pivotal role in supporting and delivering business insights from QA audits and CSAT reviews to internal stakeholders and business leaders and conducting ops wide analyses (RCA) and deep dives for all support queues. Furthermore, you will be responsible for ensuring that the QA results serve as valuable business intelligence, facilitating process enhancements, and addressing areas needing improvement. In this crucial position, you will propose evidence-based solutions, enabling your key partners to make informed decisions across the entire product and operations lifecycle of User Support queues. Responsibilities 1. Lead organization-wide RCA, CSAT and operational performance analysis to understand quality of business operations. 2. Consult the business and support key stakeholders to reveal operational inefficiencies within Support queues and uncover hidden problems beyond what is obvious. 3. Support in Monthly Quality Report, and Monthly Business Reviews. 4. Utilize visualization and descriptive information to connect disparate ideas into cohesive, well-grounded insights for scalable and intuitive reporting with the goal of better aligning internal processes within User Support queues. 5. Support calibration process and support team scorecard process. 6. Analyze quantitative and qualitative datasets from QA processes to generate impact-driven recommendations for department partners including Training, Projects, WFM. 7. Own, manage, and in some cases, advocate business cases for the development of new tools to support the QA processes within customer Support. 8. Collaborate and partner with stakeholders in data & analytics, to support the creation of tooling and a dashboard for the Quality Department 9. Expert in processes including auditing, RCA, and calibration. 10. Must be able to see beyond the spreadsheet and understand stakeholders' requests and end goals in order to advise on short or long-term solutions. 11. Develop automated reporting by ensuring data quality through documentation and providing quality assurance of delivered insights. 12. Collaborate with both executive management and front-line employees in order to establish and maintain effective working relationships among queues and QA teams. 13. Communicate effectively with technical and non-technical audiences both verbally and in writing 14. Design and analyze product experiments and suggest a framework to communicate results.Minimum Qualifications * 3+ years experience in Trust & Safety, or similar industry experience * 2+ years of quality assurance experience, reporting, analytics/ operational excellence * Ability to use constructive and candid dialogue to influence others without relying on formal authority * Takes a measured and thoughtful approach to difficult situations, be comfortable with ambiguity, and be able to bounce back quickly from team challenges * Able to work with minimal supervision, taking ownership of work and completing tasks in a timely manner, while adapting rapidly to changing work environments, priorities, and organizational needs. * Self-motivated individual with strong organizational and problem-solving skills, including the ability to transition between detailed data and high-level insights, as well as identify gaps in existing processes/ policies/procedures and ability to propose action plans to mitigate the issue. * Experience in technical writing and technical communication. Preferred Qualifications: * Knowledge of social media platforms and community management. * Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. * Your resilience and commitment to self-care to manage the emotional demands of the role.
    $47k-79k yearly est. 7d ago
  • Experience Consultant

    Canyon Ranch 4.4company rating

    Tucson, AZ job

    Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress. Primarily responsible for selling Canyon Ranch property stays, Designed Experiences, and services to potential guests, along with thoughtfully designing and curating guest experiences by matching guest interests with the perfect combination of services, activities, and lectures. Answers all incoming reservations calls for Tucson, Lenox and Woodside properties and promotes Canyon Ranch through proactive selling. Maintains call expectations in the areas of rapport building, determining guests' goals, descriptive selling based on those goals, customer service, knowledge, and closing a sale. This position sells integrated health and wellness packages and is responsible for upselling and cross-selling a large variety of services that includes everything from program enhancements, spa services, exercise programs, medical services, and spiritual experiences. Responsibilities Clienteling: Proactively maintains a relationship with our Canyon Ranch customer base and makes/books sales including: Answer incoming requests via phone calls, emails, chats and other channels providing direct sales to customers, return guests and travel agents; Answer inbound calls while using active listening skills in a consultative selling approach to assess the customer's needs and confidentially curate a value-based offer that focuses on the customer's intentions; Meet or exceed the required sales goals as set by management. Promotions: Engage our customer base by actively promoting our products and services across the brand through sending emails and making outbound call campaigns, building on the lifetime value of our customer base driving incremental revenue. Guide and Advise: Design and curate transformative wellness experiences through thoughtful inquiry, identifying interests of guests and providing advice during the booking process. Systems: As the voice of the customer and a Canyon Ranch employee, you will maintain customer records and preferences in the company's Customer Relationship Management (CRM) system. Makes reservations in our Property Management System (PMS) and other tools for tracking and trend reporting. Creates accurate reservations for Tucson, Lenox and Woodside by inputting data for reservations into our property management computer system using specific coding in multiple fields. Ensures appropriate information is updated and maintained for the customer. Qualifications 1-2 years of experieen required in same or similar field. Highschool dipolma required, associate degree or two year equivalent specialized training required. Must have valid driver's license with an acceptable driving history #LI-NS1
    $53k-77k yearly est. Auto-Apply 13d ago
  • Specialist, Client Optimization

    Indeed 4.4company rating

    Scottsdale, AZ job

    **Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** **_This role is a hybrid position, requiring Tuesdays and Wednesdays in-office in our Scottsdale, Arizona location. Additionally, the working hours for this role is Monday through Friday from 9 am to 6 pm Arizona time from November to March, and then Monday through Friday from 8 am to 5 PM Arizona time from mid-March to November._** As a Client Service Specialist in our Scaled Business Success (SBS) team, you'll support all clients in our small business segment at different points in their life cycle with Indeed. You'll assist clients via phone, chat, and email to help them resolve any issues they may have with their accounts or to educate them on how to maximize their accounts effectively to achieve their hiring goals. You will have the opportunity to work with Indeed's product suite and partner with internal teams to help deliver an outstanding experience on each and every interaction. **Responsibilities** + Have a consultative approach to assess the client's pain points and suggest a solution approach to "WOW" them. + Become a go-to person for Indeed products across our ever-growing suite of products. Educate our clients so that they get the most value from Indeed. + Be motivated to achieve Client-centric KPIs such as CSAT and Conversion. + Working in a team-centred environment where continuous learning and experimentation is your day-to-day + Partner with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems and propose solutions. **Skills/Competencies** + 1+ years experience in customer service or business-to-business client support + Proven experience in online advertising, search engine marketing (SEM), pay-per-click (PPC) advertising, recruitment advertising, or staffing agencies preferred + Learn and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one. + Passionate about helping customers find a resolution to their problems + Willing to work well under pressure, multi-task and prioritize responsibilities + Flexible to work in a changing environment and seek feedback to incorporate it into your work style + Motivated to handle a high volume of inbound volume each day influencing positive client outcomes **Salary Range Transparency** Scottsdale 22.30 - 29.33 USD per hour base. **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year, and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** ! **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (******************************** **Inclusion & Belonging** Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the well-being of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **AI Notice** Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws. \#INDCSOffice Reference ID: 46445
    $31k-46k yearly est. 16d ago
  • E&S Regional Underwriter - Strategic Accounts

    Berkley 4.3company rating

    Arizona job

    Company Details Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients. From direct bill with installments, to not requiring renewal applications for 80% of our small business policies, we focus on making it easy, expeditious, and efficient for agents and consumers. Berkley Aspire writes from small, minimum premium, policies to accounts over six figures. We offer General Liability, Property, Inland Marine and Excess policies through Berkley appointed agencies in 49 states. Benefit Highlights • Aspire offers Medical, Dental and Vision coverage. Our onsite Scottsdale, AZ Wellness Center and companywide Employee Assistance Program are free to employees and are here to support your overall well-being. Our flexible work schedule with a work-from-home day means you can balance work and life like a pro. • Our Health Savings Accounts have automatic company contributions if you sign up, and we offer Flexible Spending Accounts, STD, LTD, life insurance policies, and more. Plus, we offer a 401(k) program, profit-sharing program, and stock purchase plan - investing in your future has never been so rewarding. • We've got you covered with competitive paid time off, paid sick time, and 12 weeks of paid parental leave. Plus, you get paid holidays, a floating holiday, and paid volunteer time - because giving back to the community is important to us at Aspire! • Come grow with us! Level up with company sponsored conferences, tuition assistance, and industry-related education and exams. We have many internal promotional growth opportunities - because we believe in growing together. • We believe in working hard and playing hard. We embrace team building and are enthusiastic about sponsoring fun activities inside and outside of the office. Our Plum Benefits program gives you cost-free access to thousands of exclusive travel and entertainment discounts - it's like a VIP pass to fun. ********************* Responsibilities The E&S Regional Underwriter - Strategic Accounts supports new business production within an assigned regional underwriting territory. This role may be located in our Scottsdale, AZ, Glen Allen, VA, Irving, TX or West Chester, OH offices or surrounding states. The E&S Regional Underwriter - Strategic Accounts plays a key role in driving profitable growth by underwriting new business, identifying new opportunities, and managing agency relationships. This role will also underwrite new business submissions alongside the Business Development Underwriter and Small Business Underwriter. Responsibilities: Agency Engagement: Maintain strong agency relationships through regular outreach, education, and strategic collaboration. Underwriting Excellence: Evaluate and underwrite new business within authority, maintaining a 30%+ quote-to-bind ratio and 50% or better loss ratio. Performance Goals: Meet or exceed targets for new business production. Service Standards:Deliver timely, accurate quotes ensuring expeditious response times and consistent service excellence. Risk Management: Use underwriting tools to assess risk, pricing, and coverage; review inspections and endorsements to ensure premium adequacy. Tools & Skills: Experience: 10+ years in E&S underwriting; strong background in commercial P&C insurance and customer service. Agency Relations: Skilled in working with independent agents and managing agency partnerships. Technical Proficiency: Comfortable with Windows-based tools (Word, Excel, Outlook) and online underwriting platforms. Communication: Strong written and verbal communication skills with a customer-first mindset. Mindset: Entrepreneurial, adaptable, and collaborative with the ability to work independently or as part of a team. Travel: Occasional travel may be required. May perform other functions as assigned. Qualifications Bachelor's degree preferred. 10 plus years related insurance experience, or equivalent combination of education and experience. Minimum ten years of experience in E&S underwriting. Must have a strong customer service background in a professional environment. Entrepreneurial qualities, such as trying innovative solutions, resiliency to change and recognizing what is most important to get done. Fosters teamwork. Provides welcoming, open, honest, respectful, and constructive feedback. Ability to work independently and in a team environment. Ability to communicate effectively. Demonstrate strong written and verbal communication skills. Berkley Core Competencies Accountability Communication Customer Focus and Teamwork Flexibility Innovation and Initiative Additional Requirements • Travel may be required on occasion. • While performing the duties of this job, the employee is typically required to sit and talk or listen. The employee is infrequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. • The employee must occasionally lift and/or move up to 10 pounds. • Specific vision abilities required by this job typically include close vision, occasional use of depth perception, infrequent need for distance vision, color vision, and ability to adjust focus. • The noise level in the work environment is usually moderate. • Most functions of this position are completed while sitting at one's desk and working on a computer. Sponsorship Details Sponsorship Offered for this Role Not ready to apply? Connect with us for general consideration.
    $79k-101k yearly est. Auto-Apply 23d ago
  • Traveling Data Center Project Manager

    NTI Connect LLC 3.8company rating

    Mesa, AZ job

    Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor. Job Duties and Responsibilities: Responsible for scheduling, forecasting, and tracking the project and team deliverables. Manage and delegate workflow to maximize productivity. Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting. Develop project work plans and recovery plans to maintain project and objectives. Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace. Perform Quality Control reviews of documents and plans for accuracy and completeness. Implement operational protocols to deliver and measure the quality of our services. Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements. Build, develop, improve, and expand relationships with key clients within the market. Attend all necessary meetings and be the primary contact with your clients. Listen to understand the needs of your client to implement process and/or schedule changes. Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities. Provide constant and consistent feedback with your clients in order to continue building trust and project focus. Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management. Understand that client engagement and development is one of the most important aspects of the position. Create an atmosphere of teamwork and collaboration, while fostering employee engagement. Promote a sense of urgency within the team. Regularly meet with each team member to review goals, progress, and KPls. Actively coach and mentor your team members to insure employee growth and success. Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices. Foster the use of new/innovative concepts in the development of project designs and proposals. Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely. Review and approve time sheets, expense reports, and invoices for assigned employees. Evaluate employee performance in accordance with company policy and job requirements. Always promote a strong Safety Culture with staff and contractors. Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule. Job Knowledge, Skills, and Abilities: Experience within the Telecommunication/Wireless industry preferred. Proven ability to analyze financial reports and budgets to plan the course of the work effectively. Proven aptitude to demonstrate knowledge and experience in strategic planning and development. Proven experience leading, motivating, and communicating consistently with employees and clients. PMP or equivalent certification preferred. Education and Experience: Must possess at least 5-7 years of experience in a project management role. Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company. 401(k) Plan with Employer Matching immediate vesting. 10 Paid Holidays per year. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $80k-114k yearly est. 5d ago
  • Payments Risk Analyst II, Operations

    Coinbase 4.2company rating

    Phoenix, AZ job

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Payments Risk Analyst II on the Payments Risk Operations team, you will play a critical role in safeguarding our platform while upholding an optimal customer experience. You will be fully responsible and accountable for the end-to-end investigation and resolution of risk-related escalations involving any of Coinbase's diverse product offerings. These may include issues with deposits, withdrawals, trading activity, manufactured spend or other transactions that have been flagged for additional review. To effectively carry out this work, you will develop deep collaborative relationships across the wider Payments Risk organization. Specifically, you will partner closely with sub-teams focused on areas like risk modeling, fraud detection, and analytics. The goal of these partnerships will be to gain a holistic view of evolving risks and support joint efforts to proactively mitigate payments fraud. At the same time, you must ensure any risk controls or friction applied to customer accounts does not negatively impact our core metrics or degrade the user experience we strive to provide. To thrive in this analyst role, a strong foundation of payments risk knowledge is essential. You should have a demonstrated understanding of how different payment methods like ACH, debit/credit cards, wire transfers and cryptocurrency work as well as their inherent risks. Working efficiently and independently in a fast-paced, high-volume environment is also crucial as you will be responsible for timely resolution of escalations. Familiarity with tools like SQL for querying large datasets would allow you to quickly analyze complex cases. While experience in analytics is preferable, the ideal candidate will be a self-starter capable of rapidly learning new technical skills. *What you'll be doing (ie. job duties):* * Review high-risk transfers for potential fraudulent activity and accurately decision customer accounts escalated by Payments Risk and other teams * Communicate your findings to the broader team and leadership, as well as providing recommendations for remediation * Monitor dashboards to ensure key metrics are within target * Collaborate on fraud mitigation strategies and processes with a cross-functional team from Product, Engineering, and Customer Support. * Provide feedback regarding rule performance and risk logic to corresponding Payments Risk investigations teams *What we look for in you (ie. job requirements):* * 3+ years relevant experience with payments risk, fraud mitigation or ACH/Push Payments/Cards payment rails * 2+ years fighting internet-based risk, abuse, or fraud in an e-commerce or financial services environment * BA / BS degree or equivalent practical experience * The curiosity to self-drive investigations, identify patterns, and find the root cause. * A passion for fighting fraud. * The curiosity to self-drive investigations, identify patterns, and find the root cause. * Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution. *Nice to haves:* * Experience with Looker, Tableau, or other data visualization tools * Familiarity with GitHub, JIRA, and Google Workspace apps * A mind toward automation * An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem. \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
  • Sales Engineer (West Coast)

    Sectigo 4.1company rating

    Scottsdale, AZ job

    At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world's largest brands. Sectigo's automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust. “When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.” How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you. Job Description We are looking for a Sales Engineer to join our growing global team at Sectigo. The Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo's industry-leading security solutions. This is a full-time position working remotely in the U.S., with the ideal candidate located in the west coast (Pacific or Mountain Time). If the individual resides within 35 miles from our Scottsdale, Arizona office, they will be required to report to our Scottsdale office at least 3-4 days a week. Here are the core functions, responsibilities, and expectations for this role: Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management. Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences. Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time. Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success. Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses. Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management. Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances. Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth. Perform solution research and competitive analysis to support the positioning of Sectigo products. Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use. Prepare customized demo content, scripts, or user flows tailored to prospect use cases. Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge. Document repeatable solutions, product tips, and internal knowledge to support team scalability. Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed. Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth. Additional tasks associated with this position may be assigned in response to company initiatives and business needs. Qualifications Education: Bachelor's degree in computer science or engineering from an accredited college, or equivalent work experience is strongly recommended. Experience: A minimum of 2+ years of relevant professional experience OR 1+ years of experience in a pre-sales, technical consulting, or solution engineering role is required. Exposure to scripting languages (e.g., PowerShell, Python, or Bash). Familiarity with cloud platforms (Azure, AWS, GCP). Hands-on experience with web servers, firewalls, and load balancers. Understanding of basic networking, SSL/TLS, PKI, or web infrastructure concepts. Knowledge of private PKI a plus. Ability and availability to travel: Must be able to travel more than 25% of the time to the assigned regions and/or territories. Ideal Candidate Profiles, Talents, and Desired Qualifications: A self-starter with a growth mindset Strong organizational skills with the ability to manage multiple priorities. Strong team player mentality - actively collaborates with other SEs Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives. Comfortable in fast-paced, team-oriented environments. Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C-level executives. Eager to learn new technologies and contribute to team success. Proficient in English, both written and verbal. Solid multi-tasking, troubleshooting and problem resolution abilities. English language proficiency required. Willingness to travel up to 35% of the time if required. Additional Information All your information will be kept confidential according to EEO guidelines. Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work - and our team members - reflect the positive outcomes we deliver to our customers every day.
    $80k-117k yearly est. 14d ago
  • Senior Learning Experience (LX) Designer

    Lessen 3.9company rating

    Scottsdale, AZ job

    Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. Summary The Senior Learning Experience (LX) Designer is responsible for planning, creating, and maintaining digital learning solutions to support the learning and development of employees and the educational needs of the business. The Senior Designer supports the organization's learning and development strategy, provides mentorship to the LX team, and guides their work. Responsibilities Needs Analysis & Research * Collaborates with stakeholders to understand needs and expectations and uncover organizational and performance goals. * Be an active listener who also knows how to ask insightful questions to unlock a greater understanding of business and learning needs. * Applies a systematic process to gather, identify, and analyze root causes of learning and performance gaps. * Makes informed, learning science backed, recommendations for performance improvement solutions to address root causes in partnership with manager or Senior LXD. * Works with subject matter experts and other resources to transform knowledge into learning solutions. * Consults with stakeholders to gain commitment for implementing solutions. * Comfortably use quantitative and qualitative needs analysis techniques to help prioritize our learning efforts. * Assesses and evaluates emerging learning technologies for adoption and integration. * Confidently lead business and user research to identify pain points and opportunities to drive behavior change and performance improvement. Design, Development & Evaluation * Serves as leader in design, development and testing, of new and existing learning initiatives; innovates enhancements to existing learning modules which may include applications over multiple software and platforms. * Responsible for large-scale curriculum design and course mapping. * Serves as Team Lead on collaborative projects. * Creates and manages a detailed project plan to ensure quality standards and timelines for deliverables are met. * Utilizes needs analysis to address learning and performance gaps. * Properly scope and define outcome-driven learning objectives. * Identifies and selects the appropriate approaches and technologies that follow sound principles of learning theory and align to the specific learning/performance support opportunity. * Designs logical learning assets that create an effective, efficient and engaging experience for the learner and maximize performance improvement outcomes that yield measurable organizational results. * Designs and develops instructional materials including job aids, e-learning content, videos, PowerPoint presentations and more with minimal supervision required. * Write concise and customer-friendly instruction for a variety of learning modalities (e.g., online courses, documentation, resources, in-app messages) * Conducts reviews of materials with appropriate parties, such as subject matter experts, the design team, and the target audience. * Proactively collects and incorporates feedback from leaders and stakeholders. * Builds into the design of learning solutions a variety of both formative and summative evaluation strategies to determine learning mastery and impact. * Effectively organize content and deliverables in a logical and intuitive manner. * Regularly QA test and debug learning content. * Able to prioritize work based on business needs and pivot when organizational needs require it. * Experiment and use diverse technologies to create interactive, responsive, and user-friendly online courses. * Continuously evaluates, reports on, and improves existing learning/performance support solutions. Mentoring and Team Leadership * Under the guidance of the LXD Manager, provide leadership to LX training team in terms of identifying resourcing, coaching and work planning * Under the guidance of the LXD Manager, provide guidance and constructive feedback to LX team * Ensure a collaborative relationship between LX designers and Departments to ensure the design and timing meet requirements * Challenge and support the LX team * Effective and clear communication with LX team * Foster a positive team environment Role Specific Skills * Advanced knowledge of instructional design principles, training techniques, and adult learning theories. * Advanced skills in Microsoft Office Suite * Advanced skills in Adobe Creative Suite * Advanced to advanced skills in audio and video production and editing * Advanced skills in e-learning development software (e.g., Articulate Storyline, Adobe * Captivate) * Advanced experience with Learning Management Systems (e.g., Saba, Cornerstone, Skillsoft). Qualifications Minimum Qualifications * Master's Degree in Education, Instructional Design, Human Resources, or related field, or equivalent experience or advanced certification such as CPLP, ATD Master Instructional Designer, Langevin. * Bachelor's degree with major coursework and/or equivalence in instructional design, instructional technology, education technology, adult education, communications, or closely related field. * 5-7 years of experience conducting needs analysis and designing and evaluating learning programs. * 5-7 years of hands-on development experience across multiple learning modalities (online, virtual, classroom, blended and social) using authoring tools such as: Captivate, Articulate; web conferencing applications such as Adobe Connect, Zoom, GoToMeeting; and collaboration platforms such as Yammer, SharePoint, Ning or Google. * Experience with LMS functionality Other Relevant Qualifications * 2+ years of experience in call center, contact center, customer service, or related field Why Lessen: * Competitive compensation * Health, Dental, Vision, Life, Disability options * 401K retirement savings plan * Paid vacation, federal and floating holidays * Maternity/Paternity Pay * Career advancement opportunities * All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $85k-129k yearly est. 60d+ ago
  • Seasonal Business Tax Expert

    Intuit 4.8company rating

    Arizona City, AZ job

    At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best Companies to Work For. If you are a highly motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit TurboTax Business products. The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns. What You Will Do: In this role, you will help our customers complete their taxes using Intuit TurboTax products using sound professional judgment, and in an excellent and timely manner. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World." + Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner. + You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. + This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers in a responsible, reliable and safe manner, and you will document interactions to maintain accurate records. + Interact with customers and team members in a professional manner while adhering to and promoting Intuit's operating values (here), including "integrity without compromise." If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW! What You Need: + Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software. + Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney. + Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred. + Must be available to work a minimum of 20 hours per week, spread across three or more days. + Bookkeeping experience with books to tax preparation is strongly preferred. + Experience preparing Business Tax returns for service industry customers strongly preferred. + Must possess or be able to obtain any related state licenses, certificates, permits, or bonds. + Must possess an active Preparer Tax Identification Number (PTIN). + Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season. + Working knowledge of Circular 230. + Proficient with technology; solid knowledge of computer operations and software. + Strong customer service skills - ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. + Excellent verbal and written communication skills + Critical thinking, problem solving, research skills, and determination. + Ability to work in a fast-paced environment with minimal supervision. + Must have (or be willing to obtain) internet connection that meets Intuit Security criteria. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $40.10 - $46.20 Southern California $40.10 - $46.20 Colorado $38.20 - $43.90 Hawaii $40.10 - $46.20 Illinois $38.20 - $43.90 Maryland $38.20 - $43.90 Massachusetts $40.10 - $46.20 Minnesota $34.40 - $39.56 New Jersey $40.10 - $46.20 New York $40.10 - $46.20 Ohio $34.40 - $39.56 Vermont $38.20 - $43.90 Washington $40.10 - $46.20 Washington DC $38.20 - $43.90 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (******************************** ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
    $42k-69k yearly est. 60d+ ago
  • Assistant Controller

    Lessen 3.9company rating

    Scottsdale, AZ job

    Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen's technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem-including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. Summary The Assistant Controller is a hands-on accounting leader who supports the Controller and Accounting organization by overseeing general ledger activities, driving month-end close, supporting treasury and cash management, and managing equity compensation accounting and administration. This role partners cross-functionally with HR, Legal, Operations and external auditors. Responsibilities General Ledger & Financial Close * Oversee day-to-day GL operations and ensure the integrity of accounting records. * Prepare, review and post recurring and non-recurring journal entries. * Own month-end and quarter-end close activities: lead schedules, reconciliations, and variance analyses. * Maintain and strengthen internal controls and accounting policies; drive SOX-ready documentation where applicable. * Support preparation of management reporting and ad-hoc financial analyses for leadership. Treasury & Cash Management * Monitor daily cash balances and support short-term liquidity planning. * Prepare cash flow forecasts and assist with monthly/quarterly cash reporting. * Execute and reconcile bank activity, including intercompany and wire tracking. * Support banking relationships, signatory maintenance, and treasury documentation. Equity Compensation Accounting & Administration * Administer equity plans in partnership with HR, Legal, and external equity vendor. * Maintain equity ledgers and cap table records; process grants, exercises, cancellations, and required adjustments. * Calculate, record and disclose equity-based compensation (ASC 718) and prepare related journal entries and forecasts. * Support 409A, tax reporting, and audit requests; prepare schedules and footnote disclosures for equity awards. Systems, ERP & Process Improvement * Act as NetSuite subject-matter expert: maintain GL configuration, support module integrity, and manage accounting workflows. * Drive system improvements and automation initiatives to increase efficiency and scalability. * Own integrations and data integrity between payroll/equity/ERP systems and the GL. Audit, Tax & Compliance * Support external audits and tax provision processes; provide schedules, explanations and reconciliations as requested. * Ensure compliance with US GAAP and company accounting policies. Cross-Functional Partnership & Ad-hoc Projects * Partner with HR on payroll, benefits and equity administration. * Collaborate with Legal on contract accounting implications. * Lead and participate in ad-hoc projects and business process implementations as assigned. * Ensure confidentiality of internal and external data. Role Specific Skills * Equity compensation accounting and administration (ASC 718, cap table maintenance). * Treasury / cash management and forecasting. * Month-end close ownership and GL oversight. * NetSuite (GL and accounting modules) - Advanced; proven experience implementing/configuring accounting workflows. * Excel - Advanced (pivot tables, complex formulas, reconciliations). * Familiarity with equity administration platforms (preferred: Carta, Shareworks) People Management Skills * Proficient in all people management processes, including recruitment, performance management and reward * Proficient in building, growing and developing a team; including department structure design and resourcing * Proficient in coaching and developing individual team members to reach their potential * Proficient in engaging a team through communication, processes, personal impact and influence] Qualifications Minimum Qualifications * Education Level Bachelor's degree in Accounting, Finance or related field required * Master's Degree MBA/MS Accounting - preferred * Experience: 7-8 years of progressive accounting experience; 2+ years in a corporate accounting or assistant controller capacity strongly preferred. * Certifications: CPA strongly preferred. * Management Experience: 1-3 years managing or supervising accounting staff preferred. * Technical: Advanced NetSuite experience required; experience with equity admin systems preferred Other Relevant Qualifications * Strong working knowledge of US GAAP and ASC 718 (stock-based compensation). * Demonstrated experience with cash forecasting and treasury operations. * Excellent communication and cross-functional collaboration skills; ability to present and explain financial information to non-finance stakeholders. * Experience in fast-growing or scaling companies is a plus. * Comfortable working in a high-growth, dynamic environment and driving process improvement #IND1 Why Lessen: * Competitive compensation * Health, Dental, Vision, Life, Disability options * 401K retirement savings plan * Paid vacation, federal and floating holidays * Maternity/Paternity Pay * Career advancement opportunities * All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $72k-101k yearly est. 43d ago

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