Kedren Community Health Center jobs in Los Angeles, CA

OBJECTIVE/SUMMARY: Continuous quality improvement of client care outcomes and the systems of delivering care. A Bachelor's or Master's Degree in Social Work, Psychology or Human Services. A minimum of two years experience working in Human Services as Case Manager, Social Services Case Worker, Educational Psychologist or related field in a psychiatric environment working with clients who are persistently and severely mentally ill, preferred. Physically well, emotionally stable, and good communications skills, both verbal and written. Ability to work with a multidisciplinary treatment team essential. GENERAL STATEMENT OF FUNCTIONS: Knowledge of the special needs and behavioral characteristics of the mentally dysfunctional client population served by the Agency. Knowledge of the community resources. Knowledge of the rules and regulations governing human services provider agencies in the service area. Knowledge of the legal and ethical issues relative to confidentiality of client information and the ability to interpret and apply them within the scope of the assignment. Knowledge of case work principles and methods related to coordinated services in Mental health. Working knowledge and skills using interviewing techniques and principles. Demonstrate good interpersonal skills, teamwork, and group dynamics. Ability and willingness to document activities and maintain records. Ability to formulate psychosocial assessment and community functioning of the client and of families. Ability to monitor adherence to a client driven coordination plan and to manage the flow of information necessary to carry out the objectives and goals for coordinated services. Ability to serve as liaison between Kedren and designated agencies within the community. In this capacity able to represent Kedren's goals, policies and procedures to all relevant professionals, programs and resources involved in designated assignments. Able to serve as advocate and to intercede on behalf of an individual or family to assure equity, and to influence human support systems to respond to individual case needs. Able to communicate positively and in a professional manner with clients and community resource representatives that is reflective of the image required by the Agency. Demonstrate the ability to identify problems that impact on the quality of services, to report them to appropriate agency personnel in a timely manner and to assist in finding solutions for improvement. Observes confidentially in client matters. Participates in the fundraising activities of Kedren. Practices loyalty and commitment to the philosophy, goals and objectives of Kedren. Assist in other duties and special projects as needed. Job Type: Full-time Salary: $25.00 - $29.15 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Schedule: 8 hour shift Education: Bachelor's (Required) Work Location: On the road

Job DescriptionPOSITION OBJECTIVE/SUMMARY:The Accounts Payable Supervisor is under the direct supervision of the CFO. Oversees the day-to-day work of staff accountants and coordinates the processing of AP transactions such as vendor invoices and expense reports. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION:· Bachelor's degree in Accounting, or closely related Finance or Business field.· (3) + years of progressive AP experience and (2) years Supervisory experience.· Understanding of Generally Accepted Accounting Principles (GAAP), as well as Federal OMB Circulars.· Abila MIP experience (Preferred).· Proficient in MS Office, specifically Intermediate to Advanced Excel skills (Preferred).· Experience with government grants (Preferred).· Experience in with non-profits (Preferred).· Strong interpersonal skills for interacting with staff accountants and vendors.· Must have the ability to meet deadlines and follow through on work assignments through completion, in a fast-fast paced work environment.· Strong analytical and problem-solving skills.· Good presentation skills for educating internal clients on accounting principles.· Good planning and organizational skills to balance and prioritize work.· Must be detail oriented. GENERAL STATEMENT OF FUNCTIONS:· Supervise daily AP processing staff and managing workload. Ensure all disbursements are timely made in compliance with company policies and procedures, i.e., properly authorized and substantiated. Oversee the release of funds both via paper checks and electronically. Responsible for accounts payable reconciliations. Supervise the processing, scheduling and prioritizing of accounts payable functions, in addition to developing, implementing and maintaining all systems in accordance with existing company policies and procedures and Generally Accepted Accounting Principles (GAAP), ensuring compliance with Federal OMB Circulars regarding spending rules and regulations. Manages accounts payable, ensures accuracy and timeliness. Makes recommendations to improve payment process. Manage Unclaimed Property including meeting escheatment deadlines. Manages vendor database, ensuring vendor data is accurate and updated. Track and forecast Company cash flow, (NSF, Stop Payments, wires, ACH, etc.). Assist the CFO in preparing schedules/collating information for the external auditors. Resolve vendor issues. Assist in 1099 and tax related matters, such as collecting and reviewing documents and payments made to new vendors, following up on missing W-9s, performing annual 1099 reports and analysis, implementing corrections, and creating electronic files for submission to IRS. Trains and evaluates staff accountants to enhance their performance, development, and work product. Perform other duties and tasks, as assigned

OBJECTIVE/SUMMARY: Under the direction of the Department manager and office supervisor responsible for performing a variety of clerical duties. Supports the ongoing patient-centered care services for Patient Centered Medical Home (PCMH). REQUIRED SKILLS AND QUALIFICATIONS: At least 1-2 years' experience as a patient medical records clerk in healthcare preferred. General office experience which includes filing, faxing, copying, answering phone, and data entry. Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships. Must have the ability to multi-task, problem solve, handle confidential information, meet deadlines and follow through on work assignments in a fast-paced environment. Experience with electronic medical record (EMR), MS word, Excel, MS outlook, Teams Ability to work additional hours and work on special projects as needed. ESSENTIAL FUNCTIONS: Retrieve clients' electronic medical clinical data for Release of Information and other data requests Maintain log of all records release for internal auditing Ensure electronic medical records are organized, accurate, and complete Safeguard patient records and ensuring strict adherence with HIPAA standards Scan and upload loose correspondence in electronic medical records Practices confidentiality in all employees, client, and management records related matters. Communicate with clients, employees, outside agencies, health plans, and other healthcare personnel in a professional manner Participates in the fundraising activities of Kedren. Assists in other duties and special projects as assigned. Support the central role of the Patient Centered Medial Home (PCMH) in care coordination. Assist in preserving of Kedren's mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement. Non-Essential Functions: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Teamwork and Interpersonal Skills: Demonstrates courtesy, mutual respect and compassion in dealing with others Initiates and presents positive solutions to problems Acknowledges and respects differences when they exist and find ways to communicate more effectively Demonstrates adaptability to changes in a positive and professional manner Demonstrates effective working relations and works effectively as part of the team to facilitate the organization's ability to meet goals and objectives Demonstrates, understands, and follows management protocols Expectations: Attends and participates in daily huddle and monthly staff meetings, including off site meetings Self identifies potentially unsafe systems/processes/ situations and take initiative to report to supervisor Must be willing to work evening hours and or weekends, if necessary. Material and Equipment Used: Computer E-mail Telephone Voicemail Copy Machine Scanner Fax Machine Physical Activities required To Perform Essential Functions: Sitting/mobility: Approximately 70% of the time is spent working at the desk. Balance of time (approximately 30%) is spent in moving around work areas. Vision: Ability to effectively use a computer screen, interpret printed materials, memos, and other appropriate paperwork Lifting/Carrying: Ability to occasionally lift and/or move objects weighing no more than 25 pounds. Stooping/Kneeling: Ability to access files/stock supplies in low cabinets or shelves Reaching/Handling: Ability to input information into computer systems and retrieve and work with paperwork, equipment, and supplies

OBJECTIVE/SUMMARY: The Transportation Driver is responsible for transporting patients to and from appointments by driving and maintaining a non-emergency medical transportation vehicle in the Los Angeles County area. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: At least 2 years transportation driver experience in a healthcare environment or related field. Must have a valid have Class B Driver License (State of California Department of Motor Vehicle). A valid Bus Driver Certificate (State California Department of Transportation) and/or demonstrated the ability meet physical examination requirements. Good written, verbal communication and interpersonal skills. Organized, detailed oriented, problem solving skills, and the ability to work independently. The ability to work additional hours and special projects as needed to ensure clients are transported to the assigned destination according to established guidelines. GENERAL STATEMENT OF FUNCTIONS: Responsible for transporting client/staff via company vehicle to assigned designation (i.e., resident, other healthcare facilities, court, etc.) as assigned. Maintain accurate vehicle trip-tickets which are turned into the Transportation Supervisor or Director, on a daily basis for filing and reference as required. Comply with State of California reporting requirements in the event of any vehicle accident; make immediate telephone contact with the Support Services Director for further instructions and prepare an Incident Report upon immediate return to the Agency for submission to the Support Services Director and Chief Operating Officer, Administrative Services, according to established guidelines. Contact Transportation Services and/or Switchboard Operator in advance (daily) of morning assignment to confirm any cancellations. Communicate with Transportation Services from each assignment to the Agency (in advance) for possible re-routing/scheduling instructions. May be required to assist in other transportation services (special request) which may include; other facilities/Agencies, post office, county offices, vendor pick-up/deliveries, employee transportation etc. Report vehicle service needs requiring professional assistance to the Supervisor or Director, in a timely manner and follow-up as necessary to ensure vehicle safety and reliability. Must comply with all federal, state, Agency, and other regulatory body required relating passenger safety policies/procedures. Vehicle maintenance duties include: inspect vehicle for safety/repair deficiencies and report status to supervisor daily, ensure vehicle is cleaned and fueled by the end of daily work shift, ensure vehicle is parked in assigned area, doors/windows are locked accordingly. Practice confidentiality in all client, employee, and management related matters. Assist in preserving Kedren's mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement. Participate in the fundraising activities of Kedren. Assist in other duties and special projects as assigned.

GENERAL STATEMENT OF FUNCTIONS: Under the general direction of a licensed clinical program director, supervises and coordinates multidisciplinary and ancillary support staff in the planning and provision of mental health services to emotionally or mentally disturbed adults, and older adults. Provides daily clinical and administrative oversight to the team, with technical supervision of licensed clinical staff activities exercised in accordance within scope of practice guidelines. Also oversee other professionals, paraprofessionals and/or general service staff. Additionally, assist in coordinating social work and treatment activities with medical, psychological and other professional services. Lastly, persons in this position are expected to administer and interpret policies and procedures. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: Ph.D. in Clinical Psychology or Master's Degree from an accredited school of social work including supervised field work placement in psychiatric social work, Registered Nurse, or Licensed Marriage, Family, Child Counselor, or Licensed Clinical Social Work. Completion of two year fellowship in adult therapy from an approved postgraduate training program desirable but not required. Knowledge of coordinated service and Rehab-option essential. At least three years clinical work experience in a psychiatric clinic or hospital involving problems of mental and emotional adjustment of adults, and the use of psychiatric consultation desirable. Ability to formulate diagnoses, conceptualize and implement appropriate treatment plans. License to practice psychology, social work, nursing, or marriage and family therapy in the state of California, and fulfillment of requirement to function as a supervisor in a Children, Youth, and Family Services milieu. Experience in Program Administration and Clinical Supervision desirable. Must be capable of flexibility in service delivery within coordinated services model and its interrelationship with the total structure of the Adult Services Program, Mental Health, Acute and Residential care and adjunctive services. SPECIFIC DUTIES: 25% - 35 hours/month · Provide clinical and administrative supervision of professional and para-professional staff providing services in the FSP program. Provide clinical supervision to pre-licensed psychiatric social workers in accordance with the Board of Behavioral Science guidelines. 29% - 40 hours/month · Review and approve clinical documentation to ensure quality of care relative to completeness, consistency, efficiency and effectiveness (including medical necessity, coordination with primary care and outcome measures). 25% - 35 hours/month · Assign work to supervisees and provide necessary training, instruction and evaluation of work. · Complete and process performance evaluations for supervisees in accordance with agency guidelines, consulting with Program Director concerning human resources and work problems. · Meet regularly with staff on an individual and group basis to discuss performance including work habits, case reviews and documentation, identifying needs for staff development and training needs. · Screen prospective client referrals and maintain referral and client databases. 3% - 4 hours/month · Assist supervisee with crisis and complex cases, providing leadership and direction for best practices and solutions. 6% - 8 hours/month · Conduct periodic visits to field sites as needed, to ensure services are provided as promised and clients are satisfied with services. 7% - 10 hours/month · May carry a small caseload of clients with complex issues. 3% - 4 hours/month · Participate in continuing education activities to stay informed and proficient with evidence based practices and other progressive treatment modalities to promote growth and new learning experiences for staff. · Maintain CEUs to provide clinical supervision in accordance with California Board of Behavioral Science standards. 3% - 4 hours/month · Meet regularly with Program Director for consultation and guidance. · Manage the program in the absence of the Program Director. · Other duties, as assigned. COMPETENCIES: · Analytical Thinking - Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process. · Client Focus - Identifies, analyzes, and implements evidence-based therapeutic interventions designed to achieve client goals; using research and technological advances; evaluating program outcomes and practice effectiveness; developing, analyzing, advocating and providing leadership for policies and services; and promoting social and economic justice. · Compassion - Sees patients and their situation as more than a medical scenario and routine procedure; focuses on another person's needs; exhibits feelings of concern and sympathy for others. · Consulting - Observes and investigates practices and procedures to provide expert knowledge of potential issues, problems or inefficiency and recommends solutions to achieve organization's mission, vision and strategic goals. · Documentation - Writes clear, concise medical record notes (e.g., focus on referral problem, functional changes, duration, acute or long-term, functional impairment, recommendations, plan of action, results, adjustments, etc.). · Mental Health/Psychiatry Knowledge - Demonstrates knowledge and understanding of mental health, mental illness and mental health services; integrates knowledge of societal, cultural, psychological, environment, spiritual and belief systems that influence mental health and illness. · Service Focus - Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need of the customer and client; achieves quality results; is committed to continuous improvement of services. · Team Work - Functions effectively as a member of an inter-professional team that includes behavioral health and primary care providers and family members to move the team toward the completion of the goal(s). · Workforce Planning - Exhibits knowledge of HR concepts, principles, and practices related to determining workload projections and current and future competency gaps to align human capital with organizational goals.

QUALITY MANAGEMENT PROGRAM The primary purpose of the hospital's QM program is to promote excellence in patient care through continuous objective assessment of important aspects of care/service and the resolution of identified problems. An integral component of the QM program is to establish a systematic approach to addressing quality assessment and process improvement at Kedren. It is the goal of the QM Program to enhance the patients' health and safety, improve the members' perception of care, achieve optimal outcomes, enhance staff morale and improve organizational efficiency and effectiveness. QUALITY IMPROVEMENT MANAGER DUTIES AND EXPECTATIONS The goal of the Quality Improvement Manager (QIM) is to develop, implement, and oversee initiatives aimed at enhancing patient care, safety, and satisfaction for all clients and providers. Responsibilities will encompass analyzing data, identifying improvement areas, and ensuring compliance with regulatory standards set forth by the Department of Mental Health (DMH), Centers for Medicare & Medicaid Services (CMS), and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). This multifaceted role demands expertise in data analysis, utilizing mathematical and statistical applications to support the creation, implementation, and adjustment of financial goals. This individual will closely monitor physician and Advanced Practice Providers (APP) productivity, track quality indicators, and ensure adherence to relevant regulations. Real-time tracking of physician productivity goals, analysis of influencing factors, and monitoring quality indicators for inpatient and outpatient units will be integral to the role. Familiarity with behavioral health biometrics and EMR systems, and active participation in quality improvement research, are also key components. Collaboration with the CMO is fundamental to achieving our overarching goal of delivering comprehensive, integrated, and responsive care and services aligned with Kedren's standards. The Quality Improvement Manager will ensure the oversight, implementation, direction, and adherence to Kedren's objectives, scope and content of quality management activities, which include: 1.Continuous Quality Improvement To educate all providers, staff and administrators about the philosophy, procedures and practices of continuous quality improvement (CQI) at Kedren Health and its importance within the missions of standards of care of the participating clinics. To implement the Patient Centered Care Home Model as a process to improve clinical outcomes. To develop interdisciplinary teams who apply the Plan- Do-Study-Act cycles to determine effective improvement interventions towards target goals. To collect baseline data if possible to define pre-intervention performance and post- intervention results. To identify and evaluate specific clinical or service issues, using standardized indicators, benchmarks, and data collection to determine and implement a quality improvement plan. To develop monitoring tools (if applicable) and reassess the issues on a continuous, ongoing and meaningful basis. To incorporate primary care, specialty care, behavioral health and hospital/institutional referral services in the CQI process. To evaluate appropriate utilization of services. 2.Utilization Management To appropriately evaluate and coordinate a patient's need for ancillary services, specialty services and referrals, assuring appropriate utilization based on practice guidelines and clinical judgment. To evaluate systems for tracking appropriate follow up of abnormal diagnostic studies and the use of preventive health measures. To incorporate case management guidelines in order to optimize utilization of the services and decrease barriers to care. 3.Risk Management To develop a comprehensive data collection system through medical information systems, review of medical records and client complaints to assure that the medical services are provided in an acceptable, efficient and sensitive manner. To create a member advisory committee to give feedback on clinic services and promotes communication between providers and members. To evaluate case management and tracking of patient follow up for preventive services, abnormal lab/procedure results, adverse outcomes and specific diseases or service indicators in order to direct the Kedren Health towards a specific review of clinic or provider practice. To establish and maintain basic elements of risk management (such as documentation, charting procedures, medical records, case management, communication systems, clinical supervision and maintenance of confidentiality) by means of, but not limited to: a.Audits To address specific aspects of the patients (members)' interface with the clinics, including access, service availability, the referral process, efficiency, communication and continuity. To adopt standard templates for internal evaluation of these service elements. To collect and analyze data to compare performance to standards, implement interventions to improve performance and evaluate effectiveness of interventions. To ensure the availability of appropriate primary care and specialty providers and to consider any unique needs and preferences of the patients (members) in arranging appointments and facilitating access. To monitor compliance with access standards. Preventive Care Appointments 30 Days Routine Appointments 14 Days Urgent Care Appointments 24 hours Emergency Care Immediate b.Patient Satisfaction To collect and review survey data from patients (members) to be aware of patient-perceived concerns and to incorporate specific trends of problems into other review processes that are part of the QMP (CQI, Risk Management, Peer Review, and Utilization Management). c.Peer Review To review medical records using a Kedren Health standardized tool in order to identify concerns in the provision of medical care, utilization, or documentation by clinic staff. To establish inter-provider consistency and adherence to baseline uniform standards in the medical records and in the care of patients (members). To use disciplinary action when needed to maintain standards of care and service. d.Provider Retention and Member Retention To collect and review input from Kedren Health providers to be aware of any concerns raised by clinical staff. To respond appropriately to such information and ultimately maintain provider satisfaction. To collect and review input from Kedren Health members to be aware of any concerns raised by membership. To respond appropriately to such information and ultimately maintain member satisfaction. e.Client Complaints To develop and implement standardized forms and procedures for the identification and resolution of complaints by internal and external clients (patients, providers, clinic staff, and specialists). To identify problems and take corrective action, as applicable, to improve the quality of care provided by clinical staff. f.Credentialing/Re-credentialing To ensure that all licensed or certified health care practitioners are licensed, registered or certified by the State of California in accordance with credentialing requirements. To give final approval or denial for providers credentialing or re-credentialing whose qualifications have been verified. g.Clinical Practice Guidelines To adopt and maintain optimal care to achieve best practices. To utilize such guidelines as a tool in reviewing practice patterns, treatment plans, referrals, and establishing an approach to reduce provider variability thus standardizing the quality of care. h.Policies and Procedures To ensure the delivery of high-quality patient care and service, including preventive medicine, in a safe and cost-effective manner using consistent and comprehensive internal guidelines. To monitor the effectiveness and compliance with such policies and procedures through other Kedren Health QMP activities. To develop standardized physician assistant supervisor contracts and nurse practitioner process-oriented protocols that remain timely, comply with state regulations and support a high standard of care. i. Patient Education Assist clinics in adopting and maintaining culturally and linguistically appropriate patient education materials. j. Emergency Health Care The Director of Quality Management is responsible for the overall direction, coordination and implementation of the QI Program for California Department of Healthcare Services licensed acute psychiatric hospital. The primary role will be the assurance of the organization's compliance with care standards and quality key performance indicators. This will include the collection, management and analysis of quality data and the preparation of quality reports. Practical knowledge of tools and techniques of Continuous Quality Improvement (CQI), including analysis and interpretation of data using computer-based electronic health records data collection systems is essential. The Director of Quality Management must be familiar with the processes associated with attainment and maintenance of JACHO accreditation. The Director of Quality Management will participate in and assist in preparation for all clinical audits and surveys at the local, state, and federal level inclusive of those such associated with various health plans, and may interface with personnel from these regulatory bodies. Furthermore, the Director of Quality Management will assist in the provision of data needed for grant attainment and those associated with hospital funding submissions. The Director of Quality Management may assist the Compliance officer or other QI staff with necessary follow-up as related to Root-Cause-Analysis (RCA) investigations and will assist in the devising, implementation, and monitoring of corrective action plans, as applicable. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: * Bachelor or Master in Nursing, Quality Management, Social Work, Healthcare Administration or related field preferred, yet individuals with strong related experience in leading a quality improvement program may be considered * Minimum 2-3 years of progressive experience in Quality Improvement in a healthcare facility, preferably with a federally qualified health center doing business in California. * Project management skills * Must demonstrate integrity, sound judgment, leadership skills, and strong interpersonal skills. * Must be able to approach staff about quality issues with tact and diplomacy. * Experience working with disadvantaged populations helpful and knowledge of health disparities highly desired. * Excellent oral and written communication skills needed, strong organizational ability required. * Outstanding skills in data collection, analysis, and presentation. * Experience in the use of spreadsheets (e.g. Excel) for QI-related data management and display * Current Basic Life Support (BLS) certification for Healthcare Providers * Current CPR Certification * Project management, time management, team-building, analytical, and facilitation skills.

OBJECTIVE/SUMMARY: Under the direct supervision of the Program Director, Adult Out-Patient Services. Responsible for the navigation of Agency admissions to the community outreach, intensive outpatient and crisis services on behalf the Agency's services in collaboration with the Los Angeles County Department of Mental Health, and other Agency/Community based services. Provide outreach, engagement, and education to clients, families, and community-based Agencies to enhance access to the mental health system. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: Bachelor or Master's Degree from an accredited college in Social Work, Human Services, or a behavioral science preferred. Previous experience in a psychiatric healthcare environment, community services or related field. Proficiency in a windows computer software environment (MS Word/Excel) helpful. Must be organized and detail oriented. Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships. Must have the ability to problem solve, meet deadlines and follow through on work assignments in a fast-paced environment. The ability to work overtime and/or additional days on special projects as needed. GENERAL STATEMENT OF FUNCTIONS: Responsible for the navigation of admissions to the community outreach, intensive outpatient and crises services in collaboration with Los Angeles County Department of Mental Health, and other agency/community based services. Provide outreach, engagement, and education to clients, families, and community-based agencies to enhance access to the mental health system. Participate in the development of programs to implement the agency's services in the mental health service community. Develop placement resources for clients and coordinate placement planning with appropriate agencies. Act as liaison between the agency and the Los Angeles County Department of Mental Health and other related agencies regarding services/resources requirements for clients. Initiate reviews and investigate programs of other agencies within the mental health community to ensure the appropriate services are available to clients. Represent the agency in required community based service related meetings. Practice confidentiality in all client and management related matters. Assist in preserving the agency's mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement. Participate in the fundraising activities of the Agency. Assist in other duties and special projects as assigned. Competencies: Advocacy - Advocates within the community for recovery-oriented philosophy, progress and practices and improvement in individuals' daily living conditions and the inequitable distribution of power, money and resources that results in disadvantage and injustice for clients. Client Focus - Identifies, analyzes, and implements evidence-based therapeutic interventions designed to achieve client goals; using research and technological advances; evaluating program outcomes and practice effectiveness; developing, analyzing, advocating and providing leadership for policies and services; and promoting social and economic justice. Communication Effectiveness - Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Cultural Diversity - Identifies, addresses and corrects inequities that exist in the provision of health care to culturally and ethnically diverse groups; continuously strives to achieve the ability and availability to effectively work within the cultural context of the client, family or community. Integrated Services - Commits to developing integrated services and counseling that meets the total needs of clients; promotes cooperation and collaboration with other organizations to achieve service integration. Organizational Acumen - Sizes up a situation, balances reason and the interests of others, and acts in a decisive, timely, and appropriate manner that is congruent with the organization's values, goals and mission to achieve success. Partnering - Develops networks and builds alliances, engages in cross-functional activities; collaborates across boundaries and within community, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal and external support bases. Partnership Creation and Management - Identifies, develops, maintains and strengthens partnerships with others inside and/or outside the organization who can provide information, assistance, resources and support to mission of the organization. Professionalism - Thinks carefully about the likely effect on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most like to have the desired effect on the individual or group in question. Demonstrates respectful and effective relationships with colleagues and clients and their families. Program Development - Recognizes, understands and facilitates educational opportunities and coordinates resources that best respond to the needs of the individuals and communities. Resource Management - Identifies, enrolls and sustains resources such as people, technology, community services and programs effectively that can be utilized to fulfill the mission and vision of the organization to meet the needs of the clients to optimally live productive lives. Service Focus - Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need of the customer and client; achieves quality results; is committed to continuous improvement of services.

GENERAL STATEMENT OF FUNCTIONS: Under the overall direction of the Chief Medical Officer and the Supervising Psychologist, the Registered Psychologist performs psycho-diagnostic assessments, individual and group psychotherapy, and behavior modification interventions to assess patient needs, give direction in and/or initiate treatment with patients and, when appropriate, significant others. Administers standard/requested psychometric test batteries to all patients referred by the multidisciplinary treatment teams and consults on and coordinates activities with other professional staff as part of multidisciplinary treatment teams. The Registered Psychologist is also required to carry a caseload providing counseling and psychotherapy and may be required to co-lead therapy groups. Under the supervision of the Psychologist, upon patient's admission, reviews any psychological testing done within the preceding two years and explains the findings to the multidisciplinary treatment team, to facilitate their understanding of the patient's emotional and behavioral issues; if patient has not been tested within the past two years, conducts a psychological assessment including clinical interview and psychological testing, as required, produces a written report, and presents the results to the multidisciplinary treatment team; based on the findings of psychological assessment, gives treatment recommendations as part of the multidisciplinary treatment, attends and participates in the multidisciplinary treatment meetings. Maintains accurate and current documentation of all contacts with patient and significant others in the patient's clinical record; works collaboratively with the Rehabilitation Department to design and implement a behavior modification program in the Children unit incorporating the Recovery Model principles; provides individual, group and family psychotherapy as needed; provides crisis intervention for emergency situations; coordinates all psychometric activities for the multidisciplinary treatment team; Coordinates and schedules treatment services with other program components when appropriate. Consults with other professional staff on complex mental health problems; determines the programs required to facilitate appropriate behavioral interventions and discharge planning; participates in professional staff conferences relative to individual cases under treatment, and assists in planning of further care and in treatment disposition; plays an active role on medical staff quality improvement committees when appointed; participates in and contributes to the overall enhancement of the in-patient services program; willing to complete any other clinical assignments necessary to ensure that efficient and effective levels of care are delivered at all times; Demonstrates leadership as follows: 1. professional ethics; 2. community relations; 3. interpersonal relations; and 4. commitment and loyalty to organizational goals. Specifically, the Registered Psychologist must execute all clinical and related duties consistent with the overall goals and objectives of the organization and is expected to practice within his/her scope of professional expertise. Employee is also expected to comply with the dictates of Coordinated Services and HCFA requirements. Practices loyalty and commitment to the philosophy, goals and objectives of the Agency. Other duties as assigned.

OBJECTIVE/SUMMARY: A Medical Assistant (MA) at Kedren Community Care Clinic (KCCC) performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all clinical services staff in support of direct patient services, exhibiting flexibility and a "can-do" attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. This position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. REQUIRED SKILLS AND QUALIFICATIONS: 1. High School Diploma or equivalent (GED) required 2. Graduate of a Medical Assistant Program/Certified Medical Assistant preferred 3. Current, valid CPR certification 4. Familiarity with Community Health Clinics (FQHC) 5. Minimum 6 months to 1 year of experience as Medical Assistant, non-profit setting highly desirable 6. Knowledgeable of an electronic health record (EHR) system 7. Valid California Driver's License and proof of personal liability auto insurance as required by California State Law ESSENTIAL JOB FUNCTIONS: 1. Prepares for patient appointments by reviewing and updating patient records prior to appointment using clinic's EHR. This includes checking for updates of recent diagnostic test results, lab results, approved/denied referrals, telephone encounters, and all correspondence received. Also reviews patient chart in EHR to determine needed services and whether referrals are in process or have been completed since last visit. 2. Maintains exam rooms according to protocols: Cleans rooms between patient visits to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked. Promptly reports to clinic manager when supplies are low to ensure timely re-ordering of supplies. 3. Appropriately prepares patient for visit and alerts licensed provider via EHR when patient is ready to be seen. When a licensed provider is unavailable, the MA keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up visits. Instructs patient as to general clinic policies, patient's rights and responsibilities as needed. 4. Provides initial medical screening: Greets patients and directs to appropriate exam room after recording weight, height, temperature, blood pressure, pulse, obtain basic medical history, and completes screening questionnaires; accurately documents in EHR according to general accepted medical standards. 5. Carries out all provider orders including administration of immunizations, injections, oral medications, and procedures. Verifies the correct medication and dosage with licensed provider prior to administering. Verification of competency is required. 6. Assists providers upon request during examination of patient and according to general accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed, including language translation as appropriate. 7. Discharges patients after directed by provider. During the discharge process, MA must provide patients with visit summaries, lab orders, diagnostic imaging orders, medication prescriptions, follow up appointments, and checks out patients in EHR. 8. Utilizes time in a constructive and efficient manner by assisting in such duties as scanning of patient documents in EHR, restocking rooms/shelves/trays, checking supplies and ensuring that all areas and exam rooms are clean and orderly. 9. Performs general clerical duties in support of patient services according to the needs of the clinic and as directed by the Clinic Manager or Director of Nursing and provider(s). These include but are not limited to answering phones, photocopying, mailing letters, faxing, typing, scanning, completing patient forms, etc. Works with EHR practice management system to assist Front Office Clerks with orderly and efficient patient flow. Provides administrative back-up support to Clinic Manager, Lead NP and/or Medical Director as assigned and as necessary for smooth and efficient operation of the clinic. 10. Accepts floating assignments to other areas of KCCC (e.g. Lab, Amity, Bldg. B, AOP, Wellness, etc.) as needed and assigned. 11. Maintains work station according to protocols. Performs routine quality check of equipment and promptly reports damaged or missing equipment from patient rooms. * - Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; notifying * manager for equipment repairs in timely manner. 12. Ensures clinical areas are organized with respect of standards in safety and quality patient care. 13. Works collaboratively with Clinical staff and other departments in solutions-oriented problem solving with the goal of providing quality patient care. 14. For safety and security reasons, the MA is responsible for knowing the whereabouts of a patient any time the patient is in clinical areas. In the event a patient or clinic emergency, the MA may be called to activate the proper 'code', assisting provider(s) and clinical staff with the appropriate emergency response. In the event of evacuation, the MA will assist in the evacuation of patients being seen by her/his provider(s) as scheduled. 15. Performs EKGs and acts as backup for lab technologist, when directed by licensed provider, Supervising NP, Lead MD and/or Medical Director. 16. Attends staff and medical meetings, off and on-site including weekends as required 17. Performs all duties and service in full compliance with Kedren Community Care Clinic Policies and Procedures. 18. Performs all duties in support of a successful EMR use and implementation. * Assist and trains new hire staff * Demonstrates exemplary customer service 19. Performs additional duties, as assigned by Clinic Manager, Supervising NP, Lead MD and/or Medical Director and in support of quality assurance and improvement. 20. Attend and participate in annual trainings, staff meetings and in-services as required by KCCC. PHYSICAL DEMANDS AND ENVIRONMENTAL REQUIREMENTS: * Medical Assistants may spend 80% of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day. Lifting up to 40-50 pounds may occasionally be required, depending on the specific style or type of care provided. * In the performance of certain patient care tasks, the Medical Assistant may be expected to have sufficient manual dexterity in order to safely perform various skills and techniques. Tasks and expectations may vary by clinical site and medical practice. * Medical Assistants may also be expected to have a level of visual and auditory acuity sufficient to meet the needs of their job tasks. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is required to sit and stoop, kneel, or crouch. * Essential duties performed routinely require exposure to blood, body fluids, tissues, and communicable diseases. NON-ESSENTIAL FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor EXPECTATIONS: 1. Excellent communication skills at a quality level necessary for taking patients' medical histories, understanding provider and supervisor's instructions, and accurately documenting patients' medical information within EHR. Ability to effectively communicate with patient population and staff while demonstrating a high degree of patient care. 2. Beginner to intermediate computing and phone skills. 3. Willingness to work evenings and/or weekends; demonstrates flexibility in regards to job duties and assignments. 4. Ability to multi-task and work effectively in a high-stress and fast-moving environment. 5. Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations. 6. Working knowledge of "Universal Precautions" and "Standard Precaution" 7. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA. 8. Bilingual English/Spanish strongly preferred. 9. Demonstrates professional behavior at all times 10. Observes department guidelines to conduct personal business during breaks and lunch hour. 11.Observes department guidelines to limit personal phone use and does not use the phone/computer for personal calls, internet search and email for personal use TEAMWORK AND INTERPERSONAL SKILLS: * Consistently demonstrates behavior as described in KCCC's mission. * Recognizes the needs of others and acts in the best interest of others. * Demonstrates courtesy, mutual respect and compassion in dealing with others. * Initiates and presents positive solutions to problems. * Acknowledges and respects differences when they exist and find ways to communicate more effectively. * Demonstrates adaptability to changes in a positive and professional manner. * Maintains positive working relationships and fosters a cooperative work environment. * Demonstrates effective working relations and works effectively as part of the team to facilitate the organization's ability to meet goals and objectives. * Demonstrates the willingness to accommodate requirements or changing priorities in the workplace. * Maintains current knowledge-promotes self-development and the advancement of knowledge and skills. * Attends and participates in weekly/bi-weekly/monthly staff meetings. * Attends educational programs and shares knowledge with peers. * Incorporates on the job training into job skills. * Learns new computer software skills as required. * Learns to operate equipment or problem solve malfunctions

OBJECTIVE/SUMMARY: The Building Maintenance Engineer is responsible for performing a variety of building maintenance duties which may include: repair, maintenance, alteration, carpentry, and masonry, electrical, painting, welding, plumbing, and light construction of facilities associated with Kedren. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: Previous experience in general building maintenance in a psychiatric healthcare environment required or a related environment is preferred. Ability to stand, walk, bend, stoop, squat, lift, and reach using required safety techniques. Must be organized and detail oriented. Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships. Must have the ability to problem solve, meet deadlines and follow through on work assignments in a fast-paced environment. The ability to work overtime and/or additional days on special projects as needed. GENERAL STATEMENT OF FUNCTIONS: Perform semi-skilled craft related work in such areas as carpentry, electrical, masonry, painting, plumbing, sheet metal, and refrigeration in the maintenance, repair, and alteration of buildings, facilities, and equipment. Maintain and repair a variety of equipment, including heating/air conditioning, laundry, kitchen, medical water systems, pool, sewage disposal, low pressure boilers, and other facility related equipment. Perform minor welding; operates wood and metal working equipment, grounds maintenance equipment, tractors, trucks, and automobiles. May assist in planning of duties for resident workers in a vocational training program. May perform scheduling work and requisitioning of supplies and materials; maintains files and records and makes reports on work performed as required. Practice confidentiality in all client, employee, and management related matters. Assist in preserving Kedren's mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement. Participate in the fundraising activities of Kedren. Assist in other duties and special projects as assigned. Competencies: Analytical Thinking - Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process. Attention to Detail - Accomplishes tasks through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Compliance - Ensures compliance and examines patient information to insure that they comply with company and industry regulations, and service policies and procedures. Critical Thinking - Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience. Equipment Management - Assesses equipment performance, identifies improvement opportunities, implements performance improvement; schedules routine or preventative maintenance with vendors. Multi-tasking - Handles multiple projects or tasks simultaneously and creates linkages between all involved parties. Utilizes time management, setting priorities and managing ambiguity skills. Multi-Trade Ability - Understands and exhibits skills in repairs, maintenance and/or installations in the areas of carpentry, plumbing, painting, cleaning, AC/heating systems, etc. Thoroughness - Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion. Safety - Works to comply with all safety regulations and promotes safety consciousness and well-being throughout the organization. Safety and Quality Improvement - Identifies situations that compromise safety, and participates in risk reduction and continuous quality improvement.

OBJECTIVE/SUMMARY: Provides comprehensive nutritional care to patients identified with special needs and/or those who meet nutritional risk criteria. Provides nutritional care which includes patient assessment and reassessment, patient and family education, interdisciplinary communication, nutritional plan of care development, and documentation of all interventions in accordance with policy and acceptable practice standards. Acts as a competent clinician who provides clinical care in a skilled and effective manner, utilizing appropriate technical and decision-making skills. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: A Bachelor's Degree in nutrition or dietetics. At least three years of management experience in acute care hospital. Experience in acute psychiatric hospital, highly desirable. Certification as Registered dietitian by the Commission of Dietetic Registration, the Credentialing Agency for the American Dietetic Association. GENERAL STATEMENT OF FUNCTIONS: Completes Dietary assessment, writes on Progress Notes in the patient's record, information such as counseling and diet instructions provided to the patient or any pertinent impressions of the patient's ability to cope and/or acceptance of the diet modification. 2. Determines dietary needs of patients from information gathered from patients' charts in consultation with medical staff, and other sources. 3.Calculates special diets ordered by physicians. 4.Calculates weighted diets for patients whose intake must be specifically limited. 5.Authorizes food substitutions to be made by food services staff in diet order for patients. 6.Observes, analyzes, and records diet program and patient response to diets served to evaluate effectiveness of dietary programs, to determine necessary diet changes or supplementary feeding, and to provide dietary information for related medical purposes. 7.Counsels patients regarding normal and therapeutic dietary needs 8.Inspects prepared food, and observes food service for compliance with diet orders and service procedures and for conformity with dietary policies and standards. 9.Confers regularly and periodically with the administrator to review progress, exchange information and discuss future goals. 10.May coordinates menu planning, purchasing, and food preparation. 11. Promotes food production and service procedures which protect quality and appearance of food as served to patients and personnel. 12.Assists in planning menus and nourishment lists. 13.Develops and conduct in-service training for dietary personnel, and others when appropriate. 14.Assists in development of appropriate sections of the facility's policy manual. 15.Clarifies and delineate functions of food service for all personnel. Assist in development of Dietary Department Procedures Manual. 16.May be required to submit written monthly reports to Medical Director. 17.Practices confidentiality in all client related matters. 18.Practices loyalty and commitment to the philosophy, goals and objectives of the Agency. Competencies: Analytical Thinking - Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process. Attention to Detail - Accomplishes tasks through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Communication Effectiveness - Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Compliance - Ensures compliance and examines patient information to insure that they comply with company and industry regulations, and service policies and procedures. Flexibility - Exhibits openness to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity. Insurance Knowledge - Understands and is able to communicate general mental health insurance policies (including Medicare and Medicaid) and information and direct those with questions where to seek answers and resolution. Multi-tasking - Handles multiple projects or tasks simultaneously and creates linkages between all involved parties. Utilizes time management, setting priorities and managing ambiguity skills. Reconciling Information - Filters and evaluates information; weighs conflicting information from several sources and reconciles the differences. Report Generation - Gathers and disseminates appropriate level of information, formulates it into a formal report that is complete, accurate and thorough for the intended audience. Technical Capability - Applies and demonstrates technical capacity for job specific technical requirements including software technology, applications, judgment and procedures to achieve position requirements and organizational needs. Thoroughness - Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion.

OBJECTIVE/SUMMARY: The Food Services Manager is responsible for planning, organizing, and managing the day-to-day operations of the Food Service Department while providing food services to Kedren's established operational guidelines and professional standards. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: · A Certified Food Protection Manager certification · At least five (5) years of supervisory experience in a psychiatric healthcare environment. · Membership in (HIEFSS) Hospital Institution and Educational Food Service Society desirable. · Ability to instruct in basic food preparation and some experience in supervision in a dietary department at a hospital or closely related agency. · Proficiency in MS Word/Excel and a computer data entry database (windows environment). · Ability to stand, walk, bend, stoop, squat, and reach. · Excellent verbal, written, and interpersonal skills. · Must be able to meet deadlines and follow-through on work assignments. · Work additional hours/days are required. GENERAL STATEMENT OF FUNCTIONS: · Provides day-to-day management of the Food Services Department and staff. · Keeps records of meals served, raw food cost, supply cost, and labor cost for both patient and non-patient food service, in order to determine the cost of patient meals, cafeteria operations and special functions meals. Also, keeps records of cafeteria income in conjunction with the supervisor. · Participates in working out contracts if necessary for all items to be purchased; may interview salesmen from the various companies in consultation with the Food Services Director. · May conducts or arranges in-service education classes on various topics as needed. · Prepares or supervises the preparation of cost studies on menu items and special functions. · Participates in preparing five-week cycle menus for regular and therapeutic diets in conjunction with Consulting Dietitian. · Responsible for personnel/payroll related duties of assigned staff. · Evaluates the acceptability of meals by patients and staff in consulting with designated clinical staff and the Consulting Dietitian. · Evaluates the efficiency of all food service operations. · Determines employees' work schedule, training needs and vacation schedules. · Promotes a wholesome environment for food service staff and customers. · Ensures that all prevailing rules, regulations and guidelines are met at all times. · Reports problems and concerns requiring higher level intervention timely to avoid unnecessary escalation of issues. · Meets with staff regularly to facilitate open two-way communications and effective and efficient problem resolution. · Prepares operational reports to Food Services Director as required. · Practices confidentiality in all client, employee, and management related matters. · Participates in the fundraising activities of Kedren. · Practices loyalty and commitment to the philosophy, goals and objectives of Kedren. COMPETENCIES: · Analytical Thinking - Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process. · Attention to Detail - Accomplishes tasks through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. · Communication Effectiveness - Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. · Compliance - Ensures compliance and examines patient information to insure that they comply with company and industry regulations, and service policies and procedures. · Contract Management - Monitors and manages contractor performance, quality and compliance to contract terms and conditions by tracking obligations, monitoring invoices, and troubleshooting invoice issues. · Food Service Management - Researches and implements the use of new processes and/or equipment within the broad scope of a program to facilitate an efficient and effective nutritional program. · Food Service Safety - Takes lead role in supervising food safety, able to recognize, prevent and alleviate hazards in food business and instill skill and knowledge to appropriate employees. · Inventory/Supply Management - Identifies, understands organization supply needs, and plans inventory accordingly to meet those need and keep optimal inventory levels, monitoring frequently. · Planning and Organization - Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective or case plan/management. Sets priorities, goals, and timetables to achieve maximum productivity. · Service Focus - Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need of the customer and client; achieves quality results; is committed to continuous improvement of services. · Workforce Planning - Exhibits knowledge of HR concepts, principles, and practices related to determining workload projections and current and future competency gaps to align human capital with organizational goals. SUPERVISORY COMPETENCIES · Coaching - Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. · Delegating - Divides work into components and determines what can be delegated and delegate's responsibility and authority as appropriate. · Employee Development - Works with, coaches, and supports direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employee's career development. · Facilitation - Leads group to intended results while allowing adequate discussion, brings group back to the meeting's purpose or goal when needed, and gains input of ideas from all participants. · Motivating - Inspires the willingness to take self-directed actions to do more than is expected in the job with the aim of improving job performance and finding or creating new opportunities. · Organizational Acumen - Sizes up a situation, balances reason and the interests of others, and acts in a decisive, timely, and appropriate manner that is congruent with the organization's values, goals and mission to achieve success. · Performance Management - Works to improve and reinforce performance of others. Takes responsibility for one's direct reports performance by setting clear goals and expectations, tracking progress against the goals, and addressing performance problems and issues promptly in a manner that builds confidence and maintains self-esteem. · Team Building - Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships, fosters commitment, team spirit, pride and trust.

The Psychiatric Social Worker is responsible for participation in outpatient services for adults with program staff on the coordination and service plans of all clients assigned to caseload, while making use of social work knowledge of the family and community while performing such duties under the clinical supervision of a Licensed Clinical Social Worker. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: * A Master's Degree in Social Work, Marriage and Family Therapy or Clinical Psychology from an accredited college. * A valid registration with the California Board of Behavioral Sciences or license eligible. * A minimum of one (1) year experience in a psychiatric facility working with patients who are persistently and severely mentally ill preferred. * Physically well, emotionally stable, and good communication skills, both verbal and written. * Ability to work with a multidisciplinary treatment team essential. GENERAL STATEMENT OF FUNCTIONS: Recognizes the need for, and implements treatment of individuals, groups, conjoint or families, directed towards reducing the dysfunction of patients, whether it be reflected in their emotional life, physical symptoms, social or intellectual maladjustment or combination thereof. Participates in intra-agency or inter-agency conferences and multi discipline staff meetings for the purpose of improving services and coordinating related activities, whether this be in the area of direct services to patient, administrative functioning, or professional growth. SPECIFIC DUTIES AND RESPONSIBILITIES: 1. Conducts individual, conjoint or family therapy with assigned patients. 2. Assists in the formulation and implementation of coordination and service plans. 3. Participates in the review process to ensure that all clients accomplish full participation in program. 4. Assures continuity of care. 5. Responsible for discharge planning. 6. Participates in-service training for team. 7. Relieves other primary therapist in the Agency as needed. 8. Practices confidentiality in client related matters. 9. Cooperates with fund raising activities for the Agency. 10. Must have the ability to work with multi cultured and ethnic populations; and 11. Practices loyalty and commitment to the philosophy, goal and objectives of the Agency. 12. Maintains records and prepare reports or necessary referrals to assist in the treatment of clients. 13. Serve as liaison to other departments to facilitate communication and referral of clients. 14. Monitors patients satisfaction with services on a quarterly basis. 15. Refers to other agencies when appropriate.

OBJECTIVE/SUMMARY: The Pharmacist is responsible for the delivery of in/out patient pharmaceutical related services: supervision of technical, and/or support duties in the ordering, compounding, dispensing, storing, distributing, and control of drugs and other pharmaceutical products and in the provision of expert information and consultation on drugs and drug usage to staff and clients of the facility. May supervise pharmacy departmental staff in the provision of pharmacy services; plan and organize pharmacy operations within the general framework of established facility procedures and professional standards, resolve issues related to appropriate use of drugs, and coordinate pharmacy services with other patient care activities. May perform routine administrative duties as part of the overall service goals. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: A valid license to practice as a Registered Pharmacist (California Board of Pharmacy). At least three years experience as a Registered Pharmacist in an in/out patient healthcare environment preferred. Must be organized, detail oriented and the ability handle confidential information and interface effectively with all levels of management. Posses excellent written, verbal communications and interpersonal skills. Must have the ability to problem solve, meet deadlines and follow through on work assignments through completion, in a fast-fast paced work environment. GENERAL STATEMENT OF FUNCTIONS: ● Responsible for the day-to-day operations of the in/out patient pharmaceutical related services. May supervise the activities of the departmental staff (Pharmacy Technicians) to ensure all policies and procedures are adhered to and participates in the education and training of new departmental staff which may include: (Pharmacist and Pharmacy Technicians). ● Participate in the development and continual monitoring of client drug therapy treatment plans and client outcomes. ● Perform client assessments and monitors the effects of drug therapy using clinical symptoms, evaluating laboratory data, and other relevant clinical diagnostic techniques. ● Participate in daily rounds and medical conferences with physicians in specialty medical areas to evaluate client drug therapy regimens as assigned by Director of Pharmacy Services. ● Interview clients to obtain information regarding drug use, drug allergies and sensitivities, medication histories; assesses compliance and counsels patients on appropriate drug use. ● Participate in ongoing medication usage evaluation programs by assisting in the establishment of criteria for cost effectiveness/control utilization use, process indicators, and monitoring parameters; conducts evaluations to determine compliance to the established medication use evaluation criteria; summarizes results and submits recommendations to the Director of Pharmacy Services and assists in establishing drug monographs. ● Participate in the establishment of critical pathways to ensure optimal medication usage. ● Provide comprehensive drug information services for healthcare providers and clients including developing pharmaceutical newsletters, client education materials, and assessment and evaluation of formulary requests to the Pharmacy and Therapeutics Committee. ● Analyze, evaluate and prepare recommendations of medical literature in relation to medication therapy. ● Ensure client needs are met in a timely manner by filing all Treatment Authorization Requests (TARS) on behalf of the patient as needed. ● Advise and assist in implementing cost containment strategies for the usage of pharmaceutical products. ● Participate in performance improvement activities in ensuring optimal pharmaceutical care. ● Practice confidentiality in all client, employee, and management related matters. ● Assist in preserving Kedren's mission, goals, and objectives; and assist management in establishing its internal service delivery goals and objectives that are consistent with the organization's public service mission statement. ● Participate in the fundraising activities of Kedren. ● Assist in other duties and special projects as assigned. COMPETENCIES: Communication Effectiveness - Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Compliance - Ensures compliance and examines patient information to insure that they comply with company and industry regulations, and service policies and procedures. Creative Thinking - Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable. Documentation - Writes clear, concise medical record notes (e.g., focus on referral problem, functional changes, duration, acute or long-term, functional impairment, recommendations, plan of action, results, adjustments, etc.). Educator - Educates a variety of audiences by determining the most effective and enduring ways to impart information and assess understanding. Ethical - Applies decision-making strategies that are grounded in social work values and ethics and person-centered principles. Evidence-based Practice and Research - Accesses, evaluates, and applies relevant science knowledge to support evidence-based health care, disease prevention, health promotion, and discovery. Health Systems - Understands the evolving health care systems, health and science policy, and resource allocation in order to optimize human health and scientific discovery. Interprofessional Teamwork - Displays team-based professional skills, roles, and responsibilities in order to ensure an environment for safe, efficient, effective, and equitable care and innovative research. Inventory/Supply Management - Identifies, understands organization supply needs, and plans inventory accordingly to meet those need and keep optimal inventory levels, monitoring frequently. Lifelong Learning - Recognizes gaps in knowledge and experiences through informed self-assessment and reflective practices, and takes actions to address those gaps. Medication Expert - Serves as the medication expert, improving health outcomes for individuals. Mental Health/Psychiatry Knowledge - Demonstrates knowledge and understanding of mental health, mental illness and mental health services; integrates knowledge of societal, cultural, psychological, environment, spiritual and belief systems that influence mental health and illness. Patient/Client-Centered Care - Collaborates with individuals, families, and communities to provide quality care that is respectful of and responsive to their preferences, needs, attitudes, beliefs, and values. Planning and Organization - Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective or case plan/management. Sets priorities, goals, and timetables to achieve maximum productivity. Professionalism - Thinks carefully about the likely effect on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most like to have the desired effect on the individual or group in question. Demonstrates respectful and effective relationships with colleagues and clients and their families. Reasoning and Judgment - Identifies and defines problems, critically compares options, makes timely decisions or recommendations, identify uncertainties, and use findings to improve outcomes in light of evolving evidence. Safety and Quality Improvement - Identifies situations that compromise safety, and participates in risk reduction and continuous quality improvement. Thoroughness - Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion. SUPERVISORY COMPETENCIES Coaching - Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Delegating - Divides work into components and determines what can be delegated and delegate's responsibility and authority as appropriate Employee Development. Facilitation - Leads group to intended results while allowing adequate discussion, brings group back to the meeting's purpose or goal when needed, and gains input of ideas from all participants. Motivating - Inspires the willingness to take self-directed actions to do more than is expected in the job with the aim of improving job performance and finding or creating new opportunities. Organizational Acumen - Sizes up a situation, balances reason and the interests of others, and acts in a decisive, timely, and appropriate manner that is congruent with the organization's values, goals and mission to achieve success. Performance Management - Works to improve and reinforce performance of others. Takes responsibility for one's direct reports performance by setting clear goals and expectations, tracking progress against the goals, and addressing performance problems and issues promptly in a manner that builds confidence and maintains self-esteem. Strategic Orientation - Thinks long- term strategically organization wide involving three key dimensions: business awareness, critical analysis and integration of information, and develops an action-oriented plan. Team Building - Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships, fosters commitment, team spirit, pride and trust.

Job Description CLERK, ACCOUNTS PAYABLENON-EXEMPT TITLE OF IMMEDIATE SUPERVISOR:DIVISION: ACCOUNTING MANAGERACCOUNTING OBJECTIVE/SUMMARY: The Accounts Payable Clerk, will be an integral member of the Accounting team that is responsible for providing accurate financial information. In this role, you will perform the day to day processing of accounts payable transactions to ensure that finances are maintained in an effective, up to date and accurate manner. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: Requires a minimum AA degree and/or its equivalent with a minimum 3 years of experience in Accounts Payable in a non-profit environment Dexterity to operate a typewriter, computer and other office equipment Microsoft Office (intermediate/advanced skills with Excel is highly desired) Abila Non-Profit Accounting (formerly Sage MIP) 10-Key by touch is required GENERAL STATEMENT OF FUNCTIONS: Match, enter, process/post, and pay invoices in a timely manner Ensure that the final A/P packages are complete and are in compliance with applicable Federal, State, and local regulations as well as with company policies and procedures Process check requests with proper G/L coding and payments through manual checks, bank-issued checks or ACH and using the Positive Pay process Maintains account payable files Provide accurate data entry and general ledger coding (if necessary) to all vendor disbursement activity for multiple programs Act as the first line of internal control for cash disbursements by ensuring invoices are approved by proper authorized personnel Follow up on stale checks/outstanding checks with vendors as needed Handle vendor relations/discrepancies/credit memo/follow-up Solve problems and resolve outstanding issues as they arise Process and mail vendor checks on a timely basis Timely resolve inquiries from vendors and multiple entities, including correspondences via phone, fax and E-mail Assist in special projects and year-end audit schedule preparation Research and respond to internal and external inquiries related to accounts payable and various expense reports Perform other duties as assigned by the Accounting Manager and the CFO Perform all work with accuracy and under the specific instructions given by the Accounting Manager and/or CFO Focus on continued process improvement and increased efficiency

OBJECTIVE/SUMMARY: Under the direction of the Chief Medical Officer, provides continuing, comprehensive health wellness, preventive and medical care to adults and children. Coordinates and manages the care of these vulnerable patients and that they receive optimal care, including acute illness management, chronic disease management, and preventive care. Follows established departmental policies, procedures and objectives, continuous quality improvement objectives, and other control standards. Works with other healthcare providers, non-medical personnel, and participates in quality assurance, quality improvement, peer review and special projects. REQUIRED SKILLS AND QUALIFICATIONS : Possession of a Doctor of Medicine (M.D.) Degree and a valid license to practice medicine issued by the State of California Medical Board with no pending or previous disciplinary action from any state licensing entity. Must have board certification or eligibility in a primary care specialty (Internal Medicine or Family Medicine); current DEA license and BCLS certification. Clinical experience in a Federally Qualified Health Center (FQHC) or with medically underserved populations with progressively responsible experience in management, coordination, planning and evaluation preferred. Experience in medical administration, utilization review and quality management. Experience in implementing meaningful use indicators: familiarity with requirements and processes to become PCMH Certified. Experience working with electronic health records, preferably eClinicalWorks. Must be eligible to participate in Medicare, Medi-Cal, F-Pact, and other federal health programs. The provider must possess a National provider Identification (NPI) number and a valid CPR Certificate. On-Call (by phone only) duties are required. ESSENTIAL JOB FUNCTIONS: Manages and maintains a program of comprehensive health for the patient, to include preventive medicine and community health Assist patients with chronic conditions in navigating and accessing all levels of chronic care services, including quality care and health educations Prepares and reviews medical histories and obtains data through interviews Examines patients, formulates diagnostic testing. Interprets examination findings and test results, and implements treatment plans Prescribes and assesses effectiveness of pharmaceuticals, other medications, and treatment regimens as appropriate for patient medical conditions. Determines need for consultation and assists in medical care and treatment provided at the direction of other specialists Timely and ongoing communication with the PCP and practice team to identify highest risk patients and to maximize the management of patient needs and related risk reduction. Observes that communications with patients are culturally and linguistically responsive Interviews patient, obtains patient history, updates all information and documents in EHR, according to standards Responsible for coordinating medical care with internal and external medical specialties as needed Ability to supervise, advise, and train clinical professionals, and/or students in expertise and a variety of health-related topics, including first aid measures, basic, and advanced health care maintenance. PHYSICAL DEMANDS AND ENVIRONMENTAL REQUIREMENTS: EXPECTATIONS: In conjunction with Kedren Community Health Center, and other senior management, responsible for full compliance with FQHC grant requirements Assists with planning and coordination to evaluate medical activities at the Kedren Community Health Center Works in collaboration with the Chief Medical Officer, QM department, and other clinical staff to develop, establish and implement clinical protocols, clinical policies and procedures and quality assurance/improvement plans Participates in establishing and implementing standards of medical service and advises the Chief Medical Officer on medical and administrative questions and policies as they relate to medical practices. Conduct medical visits for at least 20 patients per full clinic day on average Investigates new medical procedures and techniques IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change. ACKNOWLEDGEMENT : I have read and understand essential functions/physical/mental requirements indicated in this and acknowledge that I can perform these duties with or without reasonable accommodation. I understand the Mission, Vision, Goals and Commitment to Process Improvement. I understand that failure to adhere to these responsibilities could be grounds for disciplinary action up to and including termination of employment. I accept the position as defined in this job description.

STATEMENT OF FUNCTIONS: The licensed clinical social worker (LCSW) will work to reduce the distress and improve the mental health of underserved populations presenting with complex medical and psycho-social problems. Works alongside other professionals in multidisciplinary teams in order to deal with complex patient problems. DESCRIPTION: The LCSW provides social work services including assessment, short term and crisis counseling, individualized care planning, and case coordination to patients and their families. Serves as liaison between Kedren Community Clinic and the community to integrate services, coordinate care for clients, and enhance relationships through public relations activities. Assesses, develops and coordinates a clinical treatment program for patients with acute or chronic mild to medium mental health disorders. Consults with staff regarding diagnosis, strengths and deficits of member, as needed or appropriate. DUTIES: Work as a part of a multidisciplinary team alongside medical providers, nurses, social workers, front office staff, and case managers. Provide individual and group psychotherapies and/or psychosocial rehabilitation treatment to clients with anxiety, depression, chronic pain, hypertension, medication non-adherence, addiction, social and interpersonal problems, personality disorders and challenging behaviors. Develop individualized treatment plans as part of ongoing assessment of patients and in collaboration with the case manager. Refer patients to institutions, support services, psychiatry, and other specialists as needed. Provide consultation services to multidisciplinary team members by evaluating the biopsychosocial implications of the patient's illness when the team is assessing and planning medical treatment. Provide mental health services at satellite sites as needed. Provide functional assessments in reports to the Department of Public Social Services, Department of Child and Family Services, Social Security Administration, and the Judiciary. May provide some case management or referral to assist homeless patients with accessing vital resources such as housing, substance abuse treatment, specialty mental health care, and public benefits. Document all assessments, diagnoses, care plans, interventions, and referrals in our electronic medical records system. Complies with Kedren Community Care Clinic policies Maintains confidentiality when interacting with patients, families, personnel, and the public. Assess, diagnose, and treat patient's symptoms and dysfunctional behaviors per the Diagnostic and Statistical Manual. Ability to be supportive and acknowledge individuality. Ability to be a team player. Support and assist team members. Be available to help and learn from the team. Keep an open mind to feedback and earn the trust of staff and providers. Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently. Performs any other tasks and duties as assigned. QUALIFICATIONS Licensed in the State of California as a Clinical Social Worker (LCSW) Minimum two years of providing mental health services (i.e., assessment, diagnosis, individual and group therapies) to underserved populations, homeless, mentally ill, substance addicted adult populations. Prior experience working within a community mental health or primary care, medical setting preferred. CPR certification required. Proficiency in computer use required. Bilingual (Spanish/English) preferred

Job Description OBJECTIVE/SUMMARY: Under direction, performs mental health evaluations including psycho-social assessments of individuals, establishes psychiatric diagnosis; orders and evaluates diagnostic tests; formulates treatment plans, and manages follow-up care. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: A valid Nurse Practitioner License from California Board of Registered Nursing A minimum of 2+ years' experience working with emotionally or mentally disturbed patients (children and adults), preferably recent experience in an acute inpatient psychiatric setting; Preferred ability to or experience in mentoring or preceptorship Experience and ability to work with multi-cultured, multiethnic populations Demonstrated use of crisis intervention skills, teamwork, and communication skills in the management of care for high-level acuity psychiatric patients in a fast-paced environment Current Basic Life Support (BLS) certification for Healthcare Providers or CPR certification GENERAL STATEMENT OF FUNCTIONS: Responsible for providing psychiatric services to clients in a variety of clinical settings during scheduled hours. The scope of services includes in-patient psychiatric evaluations and medication management services. Assess, diagnose, and treat adults, and children experiencing symptoms of behavioral health disorders. Prescribe, recommend, or discontinue drugs and treatments to treat mental, emotional, or behavioral disorders. Collaborate with counselors, social workers, or other treatment team members to coordinate client care. Responsible for timely and accurate completion of medical records, including assessment, treatment plan, progress notes, outcome measures, and billing entries. Counsel clients during appointments, as necessary. Design/participate in the development of individualized treatment plans, incorporating best and leading practices into treatment interventions. Examine or order laboratory or diagnostic tests for clients to provide information on general physical conditions and mental disorders. Collaborate with guardians, relatives, and significant others on client's conditions and treatment when clinically appropriate. Prepare and submit assessments, progress notes, reports, and summaries to entities/agencies (funders, insurance companies, etc.) as required. Return calls and emails promptly (within 24 hours of receipt or sooner if clinically necessary) Respond to client emergencies and be accessible to Kedren's 24/7 crisis clinicians Responsible for making independent decisions based on protocols developed utilizing national guidelines for treatment interventions.

OBJECTIVE/SUMMARY: The Occupational Therapist serves as a facilitator of Occupational Therapy activities both in and out-patient services. As an integral part of the treatment team, the Occupational Therapist works collaboratively with other team members to plan the special occupational and activity needs of clients who display a wide variety of mental, emotional, behavioral, psychomotor and perceptual problems. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION: Graduate from an occupational therapy curriculum accredited by the American Occupational Therapy Association Accreditation Council for Occupational Therapy Education (ACOTE). Current license or a limited permit for license issued by the California Board of Occupational Therapy as an Occupational Therapist. Previous experience in a psychiatric healthcare environment preferred. Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships. Must have the ability to problem solve, meet deadlines and follow through on work assignments in a fast paced work environment. The ability to work overtime and/or additional days as needed. GENERAL STATEMENT OF FUNCTIONS: Reviews physicians' referrals for occupational therapy services and utilizes information obtained from clients' records relative to their medical history, social and emotional disorders and prognoses in order to select appropriate evaluation procedures for identifying clients' functional limitations/disabilities/problems and their level of performance. Administers a variety of evaluation tests to assess the nature and extent of impaired function, capacities and limitations such as range of motion, muscle coordination, cognition, developmental stage and life roles. Performs evaluation procedures to determine clients' performance capacities and deficits such as functional, cognitive, visual and perceptual abilities; assesses clients' interests, goals, environment, and psychological and emotional conditions, including interpersonal Analyzes evaluation test results to establish realistic treatment goals, predict anticipated level of functioning and time to achieve it; plans and develops sequential treatment programs; assesses clients' progress; communicates test results and measurements to physicians, members of treatment team, and clients' families; develops and modifies initial and subsequent treatment programs consistent with the changing needs of the client. Selects treatment methods and techniques that are compatible with clients' needs and capacities by assigning activities of interest which will develop desired motions, responses, attitudes, behaviors, or mental function; treatment programs may include individual and group activities such as manual arts, crafts, games, music, exercises, and sensory-motor integration, and practice in functional, pre-vocational, homemaking skills and activities of daily living. Performs complex treatment modalities, interventions, and techniques requiring special precautionary measures such as post-operative activities, manual stretching, positioning extremities with splints and braces designed to prevent or correct deformities, and special facilitation techniques to increase muscle strength and develop control and coordination. Confers with physicians, interdisciplinary treatment team, and families regarding evaluation, treatment, progress and disposition of patients; makes recommendations such as for splinting and bracing, and considers suggestions made by physicians and others. Coordinates client treatment and results with other professionals and agencies such as physicians, nurses, social workers, rehabilitation and school personnel, families and vendors to provide total care to the patient. Supervises client treatments and procedures delegated to other occupational therapy staff and student occupational therapists interns and provides technical guidance on problem cases. Supervises, maintains, and/or modifies clients' treatment plan and documents progress notes relative to the therapy. Participates in continuing education/staff development programs and other medical facility, departmental, and professional licensing requirements as directed. Practices confidentiality in all client, employee, and management related matters. Participates in the fundraising activities of Kedren. Practices loyalty and commitment to the philosophy, goals and objectives of Kedren Community Health Center, Inc. Assist in other job duties as required. Competencies: Assessment - Conducts a comprehensive, collaborative, unbiased clinical assessment, which involves individuals, family members and community service providers to develop coordinated therapeutic intervention plans. Client Focus - Identifies, analyzes, and implements evidence-based therapeutic interventions designed to achieve client goals; using research and technological advances; evaluating program outcomes and practice effectiveness; developing, analyzing, advocating and providing leadership for policies and services; and promoting social and economic justice. Collaboration - Develops cooperation and teamwork while participating in a group, working toward counseling and solutions that generally benefits all involved parties with the client as the primary focus (if involved). Communication Effectiveness - Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Documentation - Writes clear, concise medical record notes (e.g., focus on referral problem, functional changes, duration, acute or long-term, functional impairment, recommendations, plan of action, results, adjustments, etc.). Facilitation - Leads group to intended results while allowing adequate discussion, brings group back to the meeting's purpose or goal when needed, and gains input of ideas from all participants. Mental Health/Psychiatry Knowledge - Demonstrates knowledge and understanding of mental health, mental illness and mental health services; integrates knowledge of societal, cultural, psychological, environment, spiritual and belief systems that influence mental health and illness. Plan of Care - Creates concrete therapeutic strategies, counseling and activities to implement to tackle mental disorders and associated disability; specifies the targets to be achieved and clarifies the roles of stakeholders in implementing the mental health plan. Service Focus - Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need