Applications Business Analyst
Keller Schroeder job in Evansville, IN
Keller Schroeder is on an exciting growth journey, and we are expanding our operations! If you are a top performer, we invite you to explore the opportunity to join our team.
We are seeking an Applications Business Analyst to become a key player in our in-house Applications Solutions Group. In this pivotal role, you will bridge the gap between business needs and technical solutions, leveraging your technical expertise, business acumen, and relationship-building skills. You will identify and analyze problems, document requirements, and collaborate with technical teams to develop innovative solutions.
We are looking for someone who is passionate about using technology to make a positive impact on others. Please note that Keller Schroeder is unable to provide sponsorship at this time.
Are you ready to make a difference with us? Let's talk!
Responsibilities
Analyze business processes and identify areas for improvement for our clients across multiple industries.
Partner with business stakeholders to gather and document project requirements.
Ensure that technical solutions align with business needs and goals.
Collaborate with technical teams to design innovative software solutions.
Participate in testing phase to ensure delivery of quality solutions.
Communicate project status, mitigate project risk, and handle issues resolution.
Requirements
5+ years demonstrated experience leveraging a combination of application software technology skills and business/process analysis skills to successfully improve performance. Experience with custom web application analysis and development a plus.
Humble and driven servant leader who thrives on putting others first, assuring our clients' success, and representing our corporate values.
Intelligent and highly motivated professional with a solid business acumen, an ownership mentality, and proven people skills.
Analytical mind with requirements gathering experience - skilled and willing to ask the extra questions which provide clarity and scope.
Experience and confidence to recommend the best solution and own it when multiple alternatives exist.
Competent and proactive written and verbal communicator who can communicate technical concepts in a professional manner.
Respectful team player who understands that our team members are owners (not resources), our clients are people (not businesses), and the consumers of our products are our patrons (not users).
Preference given to candidates local to Evansville IN, Bowling Green KY, or Nashville TN areas.
Senior Custom Web Application Analyst
Keller Schroeder job in Evansville, IN
Join a Thriving Team at Keller Schroeder - Where Innovation Meets Impact!
Keller Schroeder is on an exciting growth journey, and we're looking for passionate, high-performing professionals to be part of it! If you're driven by purpose, energized by collaboration, and ready to make a real difference through technology, we invite you to explore a career with us.
We're currently seeking a Senior Custom Web Application Analyst to join our dynamic Application Solutions Group. This role is based in Indiana, Kentucky, or Tennessee, and offers the chance to work with a team that values creativity, excellence, and meaningful impact.
As a Senior Analyst, you'll be at the heart of transforming business needs into powerful technical solutions. You'll combine your technical expertise, business acumen, and relationship-building skills to:
Analyze and solve complex business challenges across multiple industries.
Gather and document requirements.
Collaborate with talented technical teams to design and develop innovative software solutions.
Contribute as a lead developer on projects that drive innovation and efficiency.
Why Keller Schroeder?
A culture that celebrates people and purpose
A team that's passionate, supportive, and forward-thinking
A company committed to your professional development and success
Please note: Keller Schroeder is unable to provide sponsorship at this time.
Responsibilities
Analyze business processes and identify areas for improvement.
Partner with business stakeholders to gather and document project requirements
Communicate technical concepts in a professional manner through written and verbal methods.
Ensure that technical solutions align with business needs and goals.
Work closely with technical teams to design custom solutions that address business requirements.
Provide input on system architecture, software design, and technology choices.
Define estimates for project tasks.
Ensure that technical designs are feasible, scalable, and aligned with industry best practices for custom web applications.
Draw from professional experience and exhibit confidence in recommending the best solution and owning it when multiple alternatives exist.
Ensure that delivered solutions meet quality standards and fulfill business requirements.
Contribute as an individual and mentor others by exhibiting humility, positivity, and an ownership mentality.
Foster a collaborative environment that encourages information sharing, problem-solving, and accountability.
Requirements
Minimum of 5 years proven experience in custom web application design and full stack development, with a strong background in leading software development teams.
Demonstrated experience leveraging a combination of application software technology skills and business/process analysis skills to successfully improve performance.
Demonstrated track record of successfully developing and delivering complex software projects on time and within budget. (This must include custom web applications that are being built from the ground up.)
In-depth knowledge of software development methodologies, including Waterfall, Agile and DevOps practices.
A solid understanding of modern application architectures and cloud technologies.
Excellent written and verbal communication skills, with ability to tailor the message to a variety of audiences including highly technical teams and business stakeholders.
Analytical mind with requirements gathering and estimating experience - skilled and willing to ask the extra questions which provide clarity and scope.
Intelligent and highly-motivated professional with a solid business acumen, an ownership mentality, and proven people skills.
Respectful team player who understands that our team members are owners (not resources), our
clients are people (not businesses), and the consumers of our products are our patrons (not users).
Role is hybrid and may work out of Evansville IN, Bowling Green KY, or Nashville TN office with in office expectation of 50% and travel to Evansville IN approximately 1x/month.
Site Risk & Due Diligence Manager, Risk and Resiliency
Austin, TX job
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Systems Engineer, Client Engineering
Austin, TX job
Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Engineer with a mac OS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale mac OS infrastructure deployments, keep reading.
In this role, you and your team will directly influence the mac OS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of mac OS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of mac OS-based management tools.
Key job responsibilities
· Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the mac OS clients
· Embrace the AWS ecosystem and drive innovation on top of it
· Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team
· Translation of complex functional and technical requirements into detailed architecture and design
· Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.
· Build services that can scale across hundred of thousands clients used by Amazonians worldwide
· Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.
· Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.
A day in the life
Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.
BASIC QUALIFICATIONS- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- 5+ years of engineering work managing large-scale services experience
PREFERRED QUALIFICATIONS- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- 7+ Years mac OS administration at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Call Center Representative
San Antonio, TX job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative - Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
Full-Time Employment: Reliable schedule and stability.
Competitive Pay: $15/hr
Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends.
Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities.
Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.
Career Growth: Opportunities to advance your career in a supportive, innovative environment.
Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
Efficiently manage a high volume of inbound calls in a fast-paced environment.
Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
Assist cardholders with inquiries regarding transactions and account statuses.
Listen actively to understand customer needs and offer clear, accurate information.
Process transactions efficiently via web-based applications and handle research requests with precision.
Maintain in-depth knowledge of company and client programs, policies, and technology.
Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
Support team operations during peak times or absences to help maintain seamless service.
What We're Looking For:
An effective communicator who can clearly explain complex information.
A dedicated professional with a strong work ethic and problem-solving skills.
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
Must be at least 18 years old with a High School Diploma or equivalent.
Must have 6 months of Customer Service, Call Center or Dispatch experience.
Complete a background check, credit check, and security fingerprinting.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Business Development Representative
Remote or Chicago, IL job
Compensation: Base salary of $55,000 annually + Commission
Location: Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.
Role Description:
Our Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of ShipBob's services. A BDR's primary responsibility is to evaluate each merchant's unique business needs and set qualified meetings that convert to closed deals for our Account Executives. They achieve their monthly quota by meeting or exceeding expected metrics for outbound touches and demos set and converted.
The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You'll start your first month at ShipBob with a comprehensive onboarding program designed to set you up for success. You'll learn the ins and outs of the role through industry, product, and sales training, practice your skills, and shadow experienced BDRs. Not only will this role give you a hands-on learning experience in ShipBob's product offering, but it will also provide the opportunity to master advanced CRM platforms like Salesforce, Outreach, Gong, and 6Sense. In addition to CRM expertise, you'll develop valuable hard skills such as data analysis for sales insights, prospecting strategies, negotiation techniques, and consultative selling methods-building a strong foundation for long-term success in a sales career. This role will report into the Business Development Manager.
What you'll do:
Guide new business by identifying, researching, and qualifying new opportunities weekly, resulting in 10+ prospects added to your book of business per day.
Prospect a prospect pipeline via high volume of outbound cold calls, emails and social selling (e.g. >50 dials, 5 connected calls, and 20+ minutes of talk time daily).
Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model.
Make recommendations to management from merchants who do not "fit the box".
Schedule demos with potential merchants and Account Executives.
Achieving daily activity requirements through outbound merchant contact and accurately tracking merchant interactions and information in the designated tracking system.
Report to designated manager/team lead to strategize more effective prospecting methods.
Consistently exceed monthly and annual quota.
Additional duties and responsibilities as necessary.
What you'll bring to the table:
No prior experience required; however, internships or coursework in sales or business development is a plus.
Experience selling over the phone and smart calling various types of businesses or merchants is a plus.
Demonstrate a high degree of diligence and accountability.
Comfortable in a competitive environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays from potential merchants.
An aptitude for research and understanding data.
Perks & Benefits:
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> ********************************
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of $55,000 for this role. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company's plans and in accordance with Company's policies. The full base pay range for this position in our architecture is $37,437 - $62,395.
#LI-JN1
Director of Donor Services
Evanston, IL job
Req number:
R6602
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As a Director of Donor Services, you will secure private financial contributions and communicate with a variety of donors. This position requires up to 20% travel.
Job Description
We are seeking a Director of Donor Services for our client, a well-respected and nationally recognized not-for-profit corporation that conducts scholarship programs. This is a direct hire position and is full-time, onsite in Evanston, Illinois.
Our client is seeking a professional who will report directly to the Executive Director of Scholar and Donor Services. This individual will help manage the corporation's efforts to secure private financial contributions and will serve as the secondary department leadership role in conducting an inaugural multi-million-dollar fundraising campaign. As part of a small team that covers the entire United States, this individual will be expected to travel approximately 20% of the year and must be comfortable communicating with a variety of contacts including Scholars and corporate and foundation executives. This individual must have a strong work ethic, solid communication skills (both oral and written), and be self-motivated, well-organized, and work well both independently and with others in teams. The ideal candidate should have at least three years of practical related development experience including supervising a team and oversight of an overall fundraising function.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role.
What You'll Do
Work with internal staff and corporate leadership to complete a major inaugural fundraising campaign
Initiate dialogue and cultivate ongoing interactions with potential donors
Educate potential donors about the corporation's mission and cultivate requests for financial support to grow and expand the corporation's mission
Identify and research potential donors from an extensive prospect pool
Assist with internal analysis and report to the Executive Director of Scholar and Donor Services concerning developments regarding fundraising activities and campaign status
Work directly with other internal departments to enhance prospecting efforts
Extensive use of a customized database in addition to standard PC applications
Recommend and help implement procedural improvements/efficiencies
Perform general administrative duties, including data input, correspondence, proofing documents, etc.
Various other duties as assigned by the Executive Director of Scholar and Donor Services, President, other officers, and upper management of the corporation
What You'll Need
Required:
Bachelor's degree, required
Experience managing a portfolio of 75-100 donors
Solicitation of gifts of $25,000 and above
Team management and supervision experience including writing annual performance reviews, performance management, etc.
Must have excellent written and verbal communication skills
Must have strong project management and organizational skills
Must have familiarity with philanthropic and fundraising best practices
Must be a collaborative team player who enjoys working with others
Thorough knowledge and experience working with Word, Excel, and Adobe Acrobat required
Experience with Customer Relationship Management (CRM) software - specifically, Salesforce Nonprofit Success Pack (NPSP) is highly preferred
Strong awareness of corporate, private foundation, and collegiate sectors; marketing oriented; professional in demeanor and presentation; commitment to academic excellence; business-like communicator familiar with structured environments and deadlines; ability to effectively present ideas in detail at the boardroom level; strong commitment to the highest ethical business practices
Preferred:
Advanced degrees/certifications preferred
Physical Requirements
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Ability to travel up to 20%
Our client provides excellent benefits including a corporate-sponsored health care plan, Paid Time Off (PTO), flexible spending accounts (health care, dependent care and transportation), and a very lucrative retirement plan.
#LI-JH1
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$90,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Packaging Technician -- MERDC5695859
Round Rock, TX job
We are seeking a Packaging Technician to join our team. This role requires a minimum of a High School Diploma, with an associate's degree preferred, and prior experience in the Life Science industry. The Packaging Technician will be responsible for labeling and packaging reference standard solutions and neat material aliquots to support cli catalog and custom-specific products. The position involves executing labeling and packaging projects, maintaining accurate batch records, and ensuring compliance with quality and safety policies. Interviews will be conducted in two stages: the first virtually and the second on-site.
Key Responsibilities
Label and package reference standard solutions and neat material aliquots
Execute labeling, relabeling, and packaging projects as designed and documented
Initiate forms or batch records for labeling and packaging projects
Review batch records and forms to ensure completeness and accuracy prior to execution
Complete budgets and ensure projects are finished on time
Communicate delays and ensure customer requirements are met
Perform work in compliance with Quality and Safety policies
Maintain good housekeeping practices in the work area
Required Qualifications
High School Diploma or GED minimum
Experience in the Life Science industry
Ability to follow documented procedures and maintain accurate records
Strong attention to detail and organizational skills
Effective communication skills
Preferred Qualifications
Associate's degree
Prior experience with packaging or labeling in a regulated environment
Business Development Representative - Mid Market
Remote or Chicago, IL job
Location: Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607.
Ability to graduate to fully remote after 12-months if in good standing.
Role Description:
Are you a strategic thinker with a passion for uncovering opportunities and driving growth? Join our Mid-Market Sales team as a Business Development Representative and play a vital role in helping businesses solve their logistical challenges with our full suite of services.
In this high-impact role, you'll be the first point of contact for mid-market prospects, building meaningful connections and fueling the sales pipeline. Your mission: craft thoughtful, targeted outreach to set high-quality meetings that turn into closed deals for our Mid-Market Account Executives.
ShipBob is proud to be named on the Chicago Tribune's list of Top Workplaces: *******************************************************************************
What you'll do:
Drive Growth: Identify, research, and qualify new enterprise leads-adding 10+ high-potential prospects to your pipeline daily.
Proactive Outreach: Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 20+ minutes of call time per day.
Strategic Prospecting: Leverage platforms like LinkedIn, CRM tools, and industry databases to identify and target ideal customer profiles.
Engage Decision-Makers: Connect with key stakeholders at target companies to understand their current operations and determine alignment with our solutions.
Advocate & Advise: Use sound judgment to identify non-traditional opportunities that may fall outside the typical scope and make thoughtful recommendations to leadership.
Collaborate for Success: Schedule qualified demos for Account Executives and help drive deals forward through strategic collaboration.
Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual revenue goals.
Stay Ahead: Keep a pulse on industry trends, competitive movements, and evolving enterprise needs to inform outreach strategy and messaging.
What you'll bring to the table:
Minimum 1 year of demonstrated success in a sales environment required.
Experience using ABM strategies.
Experience selling over the phone and smart calling various types of businesses or merchants.
Demonstrate a high degree of diligence and accountability.
Comfortable in a competitive environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays from potential merchants.
An aptitude for research and understanding data.
Perks & Benefits:
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> ********************************
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company's plans and in accordance with Company's policies.
#LI-EZ1
Research And Development Scientist -- FGDC5690332
Plano, TX job
About:
Founded in 1985, we are committed to helping athletes optimize their health and performance through research and education in hydration and nutrition science. As a part of the Life Sciences Living Labs group, this contract Scientist will be tasked with supporting the capabilities for applied research, innovation, technology, and athlete service.
Role Overview:
You will support technology initiatives that advance our broader Living Labs. You will play a key role in executing and managing clinical research studies focused on hydration science, collaborating with multidisciplinary teams and ensuring research is conducted to the highest ethical and scientific standards.
Key Responsibilities:
Lead and manage clinical trials related to hydration science, including protocol refinement, participant recruitment, and study execution.
Demonstrating knowledge of exercise physiology, sports nutrition science, laboratory testing, research studies, and good clinical practice (GCP) guidelines.
Assisting with the conduct of all sports science testing, including elite athlete and clinical research trial participants, which includes a variety of lab- and field-based assessments such as metabolic, body composition, biochemical, and neuromuscular assessments.
Helping collect data, organize data sheets, prepare reports, enter data into spreadsheets and database, and create/file study regulatory documents (i.e. CRF) in compliance with GCP and clinical research and service provision.
Exhibiting strong communication skills with key internal and external partners.
Effectively managing projects, including coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities, and amplify project deliverables to appropriate leadership and internal stakeholders.
Assisting with study participant recruiting and scheduling/coordinating visits to the lab as needed.
Office Manager
Bridgeview, IL job
Office Manager (Contract-to-Hire | Growth to District Manager)
Construction/Infrastructure Industry
Our client is looking to hire an Office Manager for a long-standing, rapidly growing client in the construction/infrastructure space. This is a high-visibility role with a direct path to District Manager-perfect for someone who is sharp, organized, and thrives in a straightforward, fast-paced environment.
Must Have:
• Associate's degree or higher
• 3-5+ years in office management/operations
• Strong attention to detail
• Quick learner with a confident personality
• Background in construction, plumbing, engineering, or electrical
Day-to-Day:
Invoicing, AR/AP, municipal invoice tracking, project tracking, vehicle/fleet records, payroll support, insurance documents, and contract compliance.
Epic Bridges Consultant
Remote or Houston, TX job
Dear All,
Vertex Elite is currently seeking a qualified Epic Bridges Consultant to join our team.
If you or someone you know is interested, please feel free to reach out for more details or share your updated resume.
Work Authorization : USC or Any valid USA work authorization
Job Type : Contract
Location : 100% Remote
Preferred Qualifications
Required Epic Identity/Epic Bridges Certification
Experience with Epic implementation projects.
Epic Identity Certification
Familiarity with HL7 standards and healthcare interoperability.
Knowledge of data governance and master patient index (MPI) concepts.
With Best Regards,
Rama Raju | Vertex Elite LLC | E-Verified Company | ********************
Director of Pharmacy
Nacogdoches, TX job
Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.
As a Director of Pharmacy you will lead all aspects of pharmacy operations, including planning, organizing, and supervising services in alignment with hospital policies, professional standards, and regulatory requirements. You will collaborate with hospital leadership to implement innovative pharmacy practices, supported by proprietary CPS software, a dedicated support team including experts in operations, clinical, and regulatory as well as a CPS Area Director or Senior Vice President.
Location: Nacogdoches Memorial Hospital
Schedule: This full time, exempt position will work a minimum of 40 hours/week, Monday-Friday day shift.
Pharmacy Hours: The pharmacy is open Monday-Friday from 7:00am-9:00pm and weekends from 8:00am-6:00pm. The pharmacy utilizes Cerner and Omnicell with CPOE and EMAR capability.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
ACPE-accredited pharmacy degree (PharmD preferred)
Active applicable state Pharmacist license in good standing
3+ years of experience as a pharmacist in an acute care hospital setting
2+ years of pharmacy management experience working in an acute care hospital setting (3+ years preferred)
Demonstrated teaching, relevant professional publications and involvement with professional organizations
Preferred Qualification:
Successful completion of a Pharmacy Practice Residency program
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Auto-ApplyDocumentation Specialist, Automation
Dallas, TX job
We are seeking a Document Automation Specialist to build, refine, and enhance automated documents, update existing automated content, and support regular release cycles. This role ensures best practices, operational efficiency, and continuous improvement of our document assembly program. While prior experience in a legal services environment is strongly preferred, comprehensive training will be provided by our internal automation team.
Key Responsibilities
Partner with attorneys and practice group liaisons to promote and implement document automation solutions for both internal use and client-facing applications
Assist practice groups in automating standard documents and maintaining accurate, up-to-date automated collections
Develop, manage, and track timelines for template creation and updates
Train attorneys on document markup requirements and advise on best practices for automation
Create and refine online questionnaires to support automated documents and optimize user experience
Analyze and deconstruct documents into component parts, apply logic to structure and variable conditions, and design efficient automation architecture
Research and evaluate new tools, procedures, and methods to improve efficiency and document quality
Test automated documents, identify issues, and troubleshoot or resolve errors
Execute full lifecycle automation-including coding, testing, debugging, deploying to production, documenting processes, and training end-users
Support system administration and user management for internal and client-facing automation platforms
Maintain organized, scalable template libraries; manage user permissions; and produce usage reports as needed
Collaborate closely with the Forms Automation team on incoming projects and workflow planning
Update project management systems with accurate project statuses
Requirements
Bachelor's degree, J.D., or paralegal certificate preferred
Advanced proficiency in Microsoft Word
Experience with document automation platforms (Contract Express, HotDocs, or similar) preferred
Strong project management skills with the ability to manage multiple concurrent initiatives and meet deadlines
Exceptional organizational skills, attention to detail, and commitment to high-quality work
Experience working with legal documents and the ability to break down content into logical components
Excellent written and verbal communication skills
Ability to work occasional off-hours to support urgent projects
Ability to learn and retain new systems and workflows quickly
Inventory Specialist
Richardson, TX job
Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
Detailed Description
Performs tasks such as, but not limited to, the following:
Coordinates, controls and reports inventory for the business unit.
Implements strategies to achieve material plan.
Provides guidance to planners on planning practices and data integrity.
Initiates, develops and leads projects to control inventory and achieve inventory plan.
Analyzes material plans and make recommendations level of inventory.
Produces weekly reports to forecast and track inventory.
Balances inventory results with financial records.
Tracks inventory issues and assists team members in understanding and resolving issues.
Controls and monitors surplus inventory, assists in implementing action plans.
Supports physical inventory count process.
Coordinates the distribution of surplus parts to other sites.
Responsible for negotiating with brokers to sell surplus parts.
Initiates the scrapping of surplus parts ensuring in accordance with Celestica procedures.
Knowledge/Skills/Competencies
Good knowledge of an electronic manufacturing environment, the product build process, the types of materials being purchased by the department and the engineering change process.
Good knowledge of inventory management, production planning, scheduling, material requirements planning and manufacturing control systems.
Knowledge of computer applications and the ability to accurately perform tasks in relevant business applications.
Good analytical and statistical skills.
Good negotiation and problem resolution skills.
Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
Physical Demands
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Typical Experience
Two to four years relevant experience.
Typical Education
Bachelor's degree in related field (Business or Engineering), or consideration of an equivalent combination of education and experience
Educational requirements may vary by geography.
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Associate Project Manager
Naperville, IL job
Agilant Solutions is seeking an Associate Project Manager to join our team. In this role, you will support the Senior Manager, PMO and collaborate with cross-functional teams to help ensure successful project delivery. You will assist with coordinating project activities, communicating with stakeholders, monitoring timelines, and keeping project documentation organized and up to date. This is an excellent opportunity for someone who is eager to learn, grow, and contribute to meaningful initiatives.
Job Requirements
Assist the Project Manager with planning and executing projects using Agile methodologies.
Coordinate project tasks, schedules, and cross-team handoffs.
Communicate with team members, stakeholders, and clients to help ensure project requirements are clear and met.
Monitor project timelines and budgets and flag potential delays or risks.
Track project progress and provide regular updates to the project team and stakeholders.
Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle.
Assist with identifying risks, managing issues, and documenting scope changes.
Participate in project meetings and contribute input, next steps, and follow-up items.
Help maintain project plans, timelines, and task boards (e.g., Jira, ADO, or similar tools).
Support the project team with coordination, communication, and task management to help keep work moving forward smoothly.
Personal Skills
Strong communication and interpersonal skills with a proactive approach to sharing updates.
Excellent organizational skills and high attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Comfortable working independently and within a team environment.
Willingness to learn, take direction, and expand responsibilities over time.
Clear and concise verbal and written communication skills, especially when documenting tasks or project details.
Positive attitude, accountability, and a problem-solving mindset.
Professional Experience
Bachelor's degree in a relevant field or equivalent experience.
1-2 years of project management or related experience.
Familiarity with project management tools (e.g., Jira, ADO, Smartsheet, Trello, or similar).
Basic understanding of Agile methodologies and software development lifecycles.
Proficiency in Microsoft Office, especially Excel and PowerPoint.
Compensation
45k-52k per year
16 paid days off and 10 paid holidays per year
Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
Paid training and advancement opportunities
Equal Opportunity
True Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
Senior Data Governance Consultant (Informatica)
Plano, TX job
Senior Data Governance Consultant (Informatica)
About Paradigm - Intelligence Amplified
Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference.
Summary:
We are seeking a Senior Data Governance Consultant to lead and enhance data governance capabilities across a financial services organization
The Senior Data Governance Consultant will collaborate closely with business, risk, compliance, technology, and data management teams to define data standards, strengthen data controls, and drive a culture of data accountability and stewardship
The ideal candidate will have deep experience in developing and implementing data governance frameworks, data policies, and control mechanisms that ensure compliance, consistency, and trust in enterprise data assets
Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred
This position is Remote, with occasional travel to Plano, TX
Responsibilities:
Data Governance Frameworks:
Design, implement, and enhance data governance frameworks aligned with regulatory expectations (e.g., BCBS 239, GDPR, CCPA, DORA) and internal control standards
Policy & Standards Development:
Develop, maintain, and operationalize data policies, standards, and procedures that govern data quality, metadata management, data lineage, and data ownership
Control Design & Implementation:
Define and embed data control frameworks across data lifecycle processes to ensure data integrity, accuracy, completeness, and timeliness
Risk & Compliance Alignment:
Work with risk and compliance teams to identify data-related risks and ensure appropriate mitigation and monitoring controls are in place
Stakeholder Engagement:
Partner with data owners, stewards, and business leaders to promote governance practices and drive adoption of governance tools and processes
Data Quality Management:
Define and monitor data quality metrics and KPIs, establishing escalation and remediation procedures for data quality issues
Metadata & Lineage:
Support metadata and data lineage initiatives to increase transparency and enable traceability across systems and processes
Reporting & Governance Committees:
Prepare materials and reporting for data governance forums, risk committees, and senior management updates
Change Management & Training:
Develop communication and training materials to embed governance culture and ensure consistent understanding across the organization
Required Qualifications:
7+ years of experience in data governance, data management, or data risk roles within financial services (banking, insurance, or asset management preferred)
Strong knowledge of data policy development, data standards, and control frameworks
Proven experience aligning data governance initiatives with regulatory and compliance requirements
Familiarity with Informatica data governance and metadata tools
Excellent communication skills with the ability to influence senior stakeholders and translate technical concepts into business language
Deep understanding of data management principles (DAMA-DMBOK, DCAM, or equivalent frameworks)
Bachelor's or Master's Degree in Information Management, Data Science, Computer Science, Business, or related field
Preferred Qualifications:
Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred
Experience with data risk management or data control testing
Knowledge of financial regulatory frameworks (e.g., Basel, MiFID II, Solvency II, BCBS 239)
Certifications, such as Informatica, CDMP, or DCAM
Background in consulting or large-scale data transformation programs
Key Competencies:
Strategic and analytical thinking
Strong governance and control mindset
Excellent stakeholder and relationship management
Ability to drive organizational change and embed governance culture
Attention to detail with a pragmatic approach
Why Join Paradigm
At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.
Learn more at ********************
Policy Disclosure:
Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
Linux Admin (Onsite)
Austin, TX job
JD - Linux Admin
Responsible for OS Upgrades - complex environment Both VM and Physical and various firmware upgrade procedures.
Should have knowledge about OS Compliance tools and its setup.
Must be able to configure & troubleshoot HBA and NIC load balancing.
OS installation and configuration
Should have basic scripting knowledge and hands-on experience in shell scripting.
Have knowledge on preparing RCA
Flexible with shifts and on-call support over the weekends or weekdays according to the schedule
Good customer handling experience and good communication skills
UNIX shell scripting & Perl scripting knowledge
Should have exposure on RAC cluster pre-requisite setup.
Should have knowledge on VCS cluster L3 level
Should have knowledge on VXVM / VCS Service group
Basic Knowledge in Devops tools
Knowledge in Ansible language
Should have knowledge about OS Compliance tools and its setup.
Must be able to configure & troubleshoot HBA and NIC load balancing.
Should have basic scripting knowledge and hands-on experience in shell scripting.
Flexible with shifts and on-call support over the weekends or weekdays according to the schedule
Good customer handling experience and good communication skills
Project Coordinator
Dallas, TX job
Job Title: Project Coordinator
Job Type: Direct Hire
Compensation: $55,000-$62,000
GTS Technology Solutions has a full-time position for a Project Coordinator to serve one or more program clients to oversee the operations of the various Information Technology ticket, warranty and inventory management support functions. Individual is responsible for all GTS related activities required to maintain systems, records and databases containing information regarding licenses, warranties, and service agreements for the organizations hardware life cycle support functions. This role assists in minimizing the customers hardware costs through product standardization, end user device tracking, and reporting status to both GTS and customer management.
The ideal candidate is capable to work under minimal supervision and will have extensive latitude for initiative and independent judgment to the mutual benefit of GTS and customers. All job duties are to be performed in compliance with internal policies, customer requirements and obligations with detail, rigor and accuracy to meet contractual obligations and customer satisfaction expectations. The Project Coordinator must maintain a high degree of customer service for all support queries and adhere to all service Level Agreements (SLAs) and related expectations. The Project Coordinator will also take ownership of user problems and be proactive when dealing with user issues, as well as other duties as assigned by GTS management.
Skills and Experience:
Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
Logs, addresses and resolves all assigned incidents; engages company, customer or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
Hardware support may include, but is not limited to Dell, Lenovo and Acer desktop PC's, laptops and tablets.
Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
Adheres to and supports ITIL standards, policies, and procedures.
Maintains and protects confidentiality with regard to all aspects of customer and employee information.
Maintain a high degree of customer service for all support queries, ticket response urgency, and adhere to all Service Level Agreements (SLA's).
Demonstrated management and decision-making skills concerning Information Systems policies, processes, and procedures, with a proved track record of completing tasks and maintain the highest level of end user experience per Service Manual Management.
Performs other duties and responsibilities as assigned by management
Requirements:
Relevant experience with the ability to adapt to position quickly
Excellent customer service, written and oral skills
Strong proficiency in Microsoft Excel and various data management functions
Familiarity with service management systems (such as NetSuite, ServiceNow, etc.)
Working knowledge of inventory management systems
Experience working in a team-oriented, collaborative environment
Excellent organizational skills to manage multiple moving pieces, many people and situations
Strong critical-thinking skills to establish action plans and routinely assess their effectiveness
Problem solving skills to anticipate issues before they occur and handle them appropriately if they occur
Self-motivated and goal driven, with the ability to multitask and to effectively prioritize and execute tasks in a fast-paced environment. Ability to coordinate multiple tasks, status actions items, respond to changing priorities, and react to short deadlines
Creating and maintaining process documentation
Willingness to do whatever it takes to achieve success
Willing to travel up to 25% of the time
Must pass a Criminal Justice Information Systems (CJIS) background check upon hire.
Desired:
Relevant qualification (e.g., CPIM) a plus
BS/BA in business administrations, logistics or relevant field
Education and Experience:
Bachelor's degree in Computer Science or related field or equivalent experience preferred.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25-50 pounds at times.
Local travel to customer sites as needed.
Pay Type:
Salary Non-Exempt
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.
Project Control Specialist-- JASDC5661419
Fort Worth, TX job
Under general supervision, coordinates, leads, and trains entry-level staff on various project control activities while working closely with program managers, project managers, and project support staff within the assigned department. Provides technical input for the City's project control system (Primavera P6) that is utilized by various City departments, including developing, implementing, and recommending new reporting techniques within the P6 system in collaboration with project managers and IT personnel.
ESSENTIAL DUTIES & RESPONSIBILITIES
Leads, reviews, and trains entry-level project control staff members in work areas including proper project/program methods, scheduling, and cost/budget data.
Assists program managers and project managers in the development of scope, schedule, budget, and cost data for capital projects.
Assists in the creation of Work Breakdown Structures (WBS) and development of baseline schedules for capital projects; updates and maintains Critical Path Method (CPM) schedules and baseline project schedules.
Coordinates with consultants and contractors on development of schedules that meet requirements set forth in the schedule specifications; qualifies and apportions the effect of a delay or change.
Recommends continuous system expansion of Primavera P6 functionality utilization to enhance execution of project performance; defines and implements user skills and processes needed to develop and archive projects into the Primavera Cloud.
Develops project improvement techniques using feedback from project managers and uses improved techniques for reporting requirements including schedules, cost, earned value, and analytics.
Collaborates with the IT department to develop prototypes for automated systems to streamline scheduling and budget processes.
Reviews submitted baseline and progress schedules for compliance with City guidelines and analyzes schedules for reasonableness compared to project scope and progress.
Works with department project managers and program managers to evaluate schedule status and provide recommendations to address schedule deficiencies or expedite schedules.
Assists with the integration of schedule data with project cost data in the City's Capital Project Management System (CPMS).
Assembles and compiles schedule and cost data and inputs into the Project Controls Systems to ensure appropriate project status.
Monitors and reviews project controls data (schedule and cost) for capital projects.
Prepares status reports and other related project planning and control documentation; prepares CIP data for dashboards and project webpages.
Interfaces with program managers/project managers to define needs for changes to budgets and schedules and identification of variances from the original project plan; develops process improvement plans to meet department goals in utilizing the P6 system.
Prepares and develops customized reports for program managers/project managers and various City departments.
Participates in program and project status meetings and coordinates with other Project Controls Specialists and associated staff across the City.
Performs other related duties as required.
Adheres to assigned work schedule and ensures all behaviors comply with the City's Personnel Rules and Regulations.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of:
Project control principles, including scheduling and project cost management.
Developing and creating reporting formats in scheduling software; Primavera (P3 or P6) and Microsoft Project.
Project reporting systems (earned value as implemented by the city).
Capital Projects practices in the public and/or private sectors.
Office equipment including computers and Microsoft Office Suite.
Earned Value Management.
Skill in:
Analytical and critical thinking.
Organization and time management.
Computers and applicable software.
Interpersonal relations.
Negotiation.
Ability to:
Communicate clearly and effectively, both orally and in writing.
Prepare clear and concise reports.
Establish effective working relationships.
Minimum Requirements
Bachelor's degree in a related field such as planning, engineering, business administration, finance, or public administration and three years of experience working with project scheduling, cost estimating, and tracking in a capital project organization, including project management system (such as Primavera-P6) experience.