Inside Sales Associate jobs at Kelly-Moore Paints

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Europe with innovative solutions and exceptional service. Role Description We are seeking an experienced European Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to European markets, such as France, Germany, Italy, Spain, and the United Kingdom, with a strong understanding of European business practices, regulations, and cultural nuances. The successful candidate will be responsible for: - Developing and maintaining relationships with European clients - Identifying and pursuing new sales opportunities in European markets - Presenting packaging solutions tailored to European customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in European packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with European markets and customers - Strong knowledge of European business regulations and standards - Fluent in English; additional European language skills (German, French, etc.) a plus - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Europe as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

We are a leading packaging company serving clients across Brazil with innovative solutions and exceptional service. Role Description We are seeking an experienced Brazilian Packaging Salesperson to join our sales team. This is a full-time remote position reporting to our Sales Manager. The ideal candidate will have proven experience selling packaging products and services to Brazilian markets, with a strong understanding of Brazilian business practices, regulations, and cultural nuances. Compensation: $35,000 to $85,000 per year, depending on experience. The successful candidate will be responsible for: - Developing and maintaining relationships with Brazilian clients - Identifying and pursuing new sales opportunities in Brazilian markets - Presenting packaging solutions tailored to Brazilian customer needs - Managing sales pipelines and forecasting - Collaborating with our product and logistics teams to ensure customer satisfaction - Meeting and exceeding sales targets - Staying informed on market trends and competitor activities in Brazilian packaging markets Qualifications - Proven track record of successful B2B sales in packaging or related industries - Extensive experience working with Brazilian markets and customers - Strong knowledge of Brazilian business regulations and standards - Fluent in English and Portuguese - Excellent communication, negotiation, and relationship-building skills - Ability to travel to Brazil as needed (20-30% of the time) - Bachelor's degree in Business, Sales, or a related field - Proficiency with CRM systems and sales tools - Salesforce experience is a plus

Job Posting Start Date 12-22-2025 Job Posting End Date 12-29-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary We are seeking a highly organized and detail-oriented Inside Sales Coordinator to support our sales operations team. This role is primarily focused on managing quotes, creating purchase orders, processing invoices, and coordinating shipment timelines and customer deliveries. The ideal candidate will have experience working with ERP systems such as NetSuite and will play a key supporting role in ensuring smooth execution of the sales cycle. While this is not a direct sales role, it does involve occasional customer interaction to ensure order accuracy and delivery satisfaction. What a typical day looks like: Generate and manage customer quotes based on product configurations and pricing Create and process purchase orders with accuracy and attention to detail Manage invoicing workflows and coordinate with finance to ensure timely billing Track and follow up on shipment timelines, delivery schedules, and logistics updates Maintain accurate records and data entry using NetSuite Collaborate with sales, operations, and fulfillment teams to ensure customer requirements are met Support reporting and forecasting activities related to sales orders and inventory Assist customers with order status updates and delivery coordination as needed Provide internal support to the sales team to ensure timely and accurate execution of customer orders Qualifications: The experience we're looking to add to our team: Minimum 2-5 years of experience in inside sales, sales operations, or order management Proficiency with ERP systems; NetSuite experience required Strong organizational skills and attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Familiarity with quoting tools, invoicing processes, and logistics coordination Background in hardware, IT, or manufacturing industries Understanding of supply chain and fulfillment processes Experience working with cross-functional teams including engineering, finance, and logistics What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Pay Range (Applicable to California)$82,600.00 USD - $113,600.00 USD AnnualJob CategorySales - Marketing - Account MgmtRelocation: Not eligible Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance FASTSIGNS #221701 is growing and hiring for a consultative Inside Sales Professional to join our team! Benefits/Perks: Competitive Pay Performance Bonus Paid Vacation and Holidays 401(k) With Matching Monday - Friday 8:30 - 5:00 with occasional work-from-home opportunities when fully trained (6 - 9 mos.) Company Sponsored Healthcare with Vision, Dental, Life, Disability, Pet insurance options Ongoing Training Opportunities Advancement Opportunities in Outside Sales or Management A Successful FASTSIGNS Inside Sales Professional Will: Be the initial inbound contact with current and prospective business-to-business customers in our FASTSIGNS Center. The role is a low-pressure phone and email consultative sales approach with no cold-calling. Learn to prepare estimates, implement work orders and coordinate timely delivery of finished orders Be highly organized, detail-oriented and support GM in keeping the center schedule on track Enjoy learning a wide variety of lightly technical products and solutions and becoming an expert in professional signage Enjoy working in a team environment and be proactively involved in your success and the success of the FASTSIGNS Center Enjoying people and work with customers in numerous ways such as email, telephone, in-person and occasionally at their place of business Build lasting relationships by turning prospects into long-term clients by providing creative solutions to signage and visual communications needs We work as a team. Expect to help out with other roles as needed Be comfortable commuting to the Oakley/Norwood area Ideal Qualifications for FASTSIGNS Inside Sales: 2-3 years of inside sales, consultative sales, account management, retail sales or counter sales experience preferred High school diploma or equivalent, associate's or bachelors preferred Outgoing, responsive, eager to learn, ability to build relationships Great listening and organization skills Ability to view a computer screen for long periods (4 hours or more) Ability to work with deadlines to output high volume, high-quality work Graphic design experience and/or familiarity with Adobe Creative Suite/Illustrator a plus, but not required Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Compensation range includes base pay and bonus. Apply today! Flexible work from home options available. Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

offers a hybrid remote work schedule. Are you a positive, ambitious, outgoing individual with impeccable people skills? Does working in an organization, committed to growth, and collaboration interest you? Do you have experience in the electrical industry to use your expertise to help customers? ABOUT US: Steiner Electric is a family-owned company founded in 1916. Steiner Electric is the 35th largest electrical supply business in the country, with locations in Northern Illinois, Northwest Indiana and Southeast Wisconsin. We represent many of leading manufacturers in the industry. Our team services customers with standard electrical and industrial supplies and represent automation products, motors and drives, energy management, and custom products. Steiner is a close family culture with a strong commitment to customer service, values, integrity and community service. WHAT WE OFFER: We offer a competitive compensation and benefits package that includes: * Competitive compensation plans * Generous Paid Time Off * Medical, Dental, Vision, Life, Short-term and Long-term disability insurance * Learning & Development Plans * Coaching & Mentorship * 401K with company match * Wellness reimbursement program WHAT YOU'LL DO: The primary responsibility of the Metalworking Inside Sales Representative is to provide exceptional sales and service to our customers, ensuring their product and technical needs are met while building lon-term customer relationships. Essential Position Functions: * Communicate with customers via phone, email and online platforms regarding pricing and product availability. * Provide technical information and pricing as needed for customers to help determine the best products for the application. This may be achieved using vendor catalogs, vendor websites, vendor technical specialists or Steiner specialists *

BASIC FUNCTION: This Inside Sales position is a permanent role designed as a developmental launchpad for high-performing individuals. Over the course of 18-24 months, you'll receive hands-on training and exposure to our sales strategy. Top performers are expected to transition into an Outside Sales role upon successful completion of this development track. If you're driven, coachable, and eager to grow into a client-facing sales career, this is your opportunity to build the foundation and accelerate your path. This role will be responsible for generating new business and securing orders from assigned existing customers as well as potential new customers by receiving and placing telephone calls in order to achieve established sales targets. RESPONSIBILITIES: Generate and qualify high volume leads for the outside sales team. Establish and develop business relationships with current and prospective customers to generate new business e.g. for calcium carbonate and distribution product portfolios. Place telephone calls to existing and prospect customers which are predominantly routine calls, but may require deviation from standard screens, scripts, and procedures with the assistance of a computerized system; cold-calls and warm leads. Identify opportunities to sell current customers additional products from distribution product portfolio. Handle inbound sales inquiries and direct to outside representative as needed Document sales activities and opportunities in management reporting tools. Expand internal database of qualified prospects through various sources including trade organizations as needed. Other duties as assigned. QUALIFICATIONS: BS in Business, Engineering or Science disciplines and 1 to 2 years of sales or marketing experience, or equivalent combination of experience, training and education. Strong interpersonal, verbal (also very good telephone manner) and written communication and presentation skills to persuade and influence others. Adept at negotiation and customer service and solid knowledge of advertising and sales promotion techniques. Good understanding of the industry preferred. Must possess current US employment authorization; sponsorship not available for this position. EOE

The Sales Operations Specialist will provide sales support to maximize Libbey's growth in the Foodservice, Retail and B2B channels, supporting all levels of sales team members. The role will utilize CRM and other internal databases to pull data and reports to address identified needs, collaborate with cross-functional departments and be able to effectively manage several requests at once. The sales operations specialist will implement development strategies as well as support users with our current CRM while staying informed on technology to influence sales team growth. RESPONSIBILITIES Sales Operations & Support Provide dedicated support and effective communication to the regional sales team across all channels, assisting with all aspects of transactional and operational responsibilities. Act as a key liaison between Sales and internal departments (Pricing, Customer Service, Supply Chain, and Marketing) to ensure process efficiency and alignment. Assist in creating and maintaining sales presentations, lookbooks, and PowerPoint decks for customer-facing meetings. Manage sales lead uploads (batch reports, Construction Wire reports, etc.) and support lead generation efforts, including researching contact information and qualifying leads. CRM Administration & Optimization Administer and maintain the CRM system, ensuring data accuracy, user adoption, and continuous process improvement. Manage CRM campaigns, including setup, tracking, and performance reporting. Develop, document, and optimize sales processes, including lead management, opportunity tracking, and pipeline reporting. Establish and champion a culture of continuous improvement and commercial excellence to maximize CRM effectiveness. Create and maintain training materials for CRM use, reporting, and dashboards; conduct related training sessions for the sales team. Data Analysis & Reporting Analyze sales data to identify trends, monitor KPI's, and generate actionable insights to inform business strategy. Maintain, analyze, and report on customer and account data to support sales efforts. Build and manage dashboards and reports in Power BI and CRM platforms to visualize sales and performance metrics. Conduct account research and provide analysis to support sales initiatives. Project Management & Continuous Improvement Lead and support projects aimed at implementing new systems or enhancing existing sales and CRM processes. Diagnose operational issues, analyze root causes, and develop data-driven solutions to improve efficiency and effectiveness. Collaborate cross-functionally to identify opportunities for process automation and workflow streamlining. Marketing & Administrative Support Support marketing administration activities, including BOGO's, SPIFF's, and Advantage programs. Maintain and update supplier information sheets and vendor information requests. Oversee administration of the internal sales communications platform, including maintaining content and coordinating the sales training calendar. Proactively suggest and implement sales process improvements and support other sales initiatives as assigned. Lead, influence and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one) Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success REQUIREMENTS & QUALIFICATIONS High school diploma or GED required Bachelor's degree in a business or related field preferred 3-5 years of sales support experience preferred Ability to multitask, prioritize and successfully manage multiple priorities simultaneously Strong organization skills Excellent attention to detail and a high level of accuracy Proficient in Microsoft Dynamics 365 CRM preferred Proficient in Power Bi, Canva, and Scribe preferred Required advanced knowledge in MS Office, with emphasis on Excel, including use of common formulas and pivot tables Ability to synthesize complex or diverse information; collect and research data; utilize intuition and experience to analyze data Strong communication skills with the ability to persuade and influence Required strong analytical, problem-solving, and interpersonal skills Willingness to learn and develop key skills to advance their career COMPETENCIES FOR SUCCESS Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development. Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work. Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives. Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.

Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE The Customer Care Specialist III is a senior-level position responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. Performs other functions and follow-up activities related to product returns, customer care, order entry and order management. Able to manage specialized areas of responsibility including (but not limited to) key account management (i.e. large distributors or other customers with unique needs) and consistently models delivery of exceptional customer experiences. As Tier III support, acts as an internal escalation path for other team members on more complex or sensitive customer issues. Demonstrates an ability to operate independently and consistently execute the department's core responsibilities at a high level across the brands of Legrand | AV. DUTIES AND ACCOUNTABILITIES Operate independently and consistently execute the department's core responsibilities and processes at a high level across 3 or more of the brands of Legrand | AV Provide daily support and guidance to team members across sites on the proper execution of common support experiences Manage specialized areas of responsibility including to key account management, EDI order management, and/or advanced product support Provide internal escalation support for team members on more complex or sensitive customer issues Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Demonstrated advanced knowledge of the departments systems, processes and responsibilities Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Advanced personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing 5-8 years of experience in Customer Care environment with a focus on account management or equivalent roles Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.