Support Specialist jobs at Kelsey-Seybold Clinic - 114 jobs
Department Support Specialist I- Orthopedics
Kelsey-Seybold Clinic 4.7
Support specialist job at Kelsey-Seybold Clinic
Responsibilities
Under the general direction of the Clinic Administrator, the Department SupportSpecialist I perform a variety clerical and typing duties for physicians and management staff. This individual also analyzes eligibility media, utilizes various system applications for reporting purposes, interprets multiple medical plan benefits to maximize accurate collections, commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction, endorses mutual respect amongst all members of the healthcare team, practices positive guest/peer relationships and works with others to promote an efficient and effective team, and demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients. This position generally supports 1-5 physicians.
Job Title: Department SupportSpecialist I- Orthopedics
Location: Main Campus
Department: Orthopedics
Job Type: Full Time
Salary Range: $39,179 - $48,397(Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Qualifications
Education
Required: High School diploma or GED from an accredited program
Preferred: Associate or Bachelor's degree
Experience
Required: 1-year general administrative experience and 6 months medical insurance verification experience or
experience scheduling operative procedures.
OR
1-year previous KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member
Services reps, MAs/CMAs or Schedulers.
Preferred: Ability to speak/understand Spanish.
Previous billing/claims experience
CPT/ICD coding,
License(s)
Required: N/A
Preferred: N/A
Special Skills
Required: Proficient knowledge of Microsoft Office.
Preferred: N/A
Other
Required: Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
Preferred: N/A
Working Environment: Office
About Us
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston's fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
Medical, Vision, and Dental
Tuition Reimbursement
Company Matching 401K
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Employee Assistance Program
Continuing Medical Education allowance
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.
As a technical support professional in ScriptPro's Customer Service department you'll constantly learn about new products and systems. No two days are the same, every day brings new challenges and opportunities to solve problems in a fast-paced environment. You'll troubleshoot and resolve technical issues related to software, hardware, and POS systems. This team equips our analysts with the tools and knowledge to make decisions and resolve issues on the first call.
Job Summary: The Pharmacy Support Analyst role at ScriptPro is responsible for troubleshooting, analyzing, and maintaining ScriptPro systems, applications, hardware, and computer peripherals, as well as using remote support software (i.e. BOMGAR, PCAnywhere, SecureLink, and Windows Remote Desktop) to assist customer with reported issues. This person will consult with customers to help identify recommended best practices for system configuration, pharmacy workflow, and potential enhancements available. This is a remote work from home position regardless of location. Some travel by air or auto may be required.
Reporting Relationship: Supervisor, Technical Support
Shift: Saturday through Wednesday from 11:00am - 9:30pm CST. This role is primarily performed remotely, though Kansas City Metro employees may be required to work on-campus periodically according to business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.
Scope of the Role:
* Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
* Conduct technical analysis and review of system performance
* Troubleshoot issues with proprietary software, third party insurance and credit card processing, Crystal and RDLC reports, mobile and web applications, Windows O/S, SQL database, and pharmacy operations workflow
* Research required information using available resources including internal knowledge base articles, technical procedures, SharePoint, mentors, and previously documented Service Requests
* Respond to customer inquiries from a general queue or a subject matter expert specific queue as assigned
* Deliver service and support to end-users through automated call distribution phone software and Oracle Service Cloud chat and email support simultaneously
* Work a queue of tickets based on priority and impact to the customer
* Recommend workflow changes based on pharmacy needs and recommended best practices
* Organize ideas, updates, and resolutions in a manner appropriate to the intended audience and situation via oral and written communications with a high level of data quality
* Clearly communicate troubleshooting steps, ideas, workflow steps, and processes to end users
* Build customer relationships through providing superior customer service
* Document all job functions using Siebel with a high level of data quality
* Proactively monitor systems for performance and connectivity to minimize or eliminate downtime
* Coordinate support for onsite field technicians and shipment of parts to sites
* All candidates must possess a valid driver's license and be willing to travel by air for work-related duties if located outside the area
* Perform other duties as assigned by a supervisor or manager
Required Qualifications:
* An associate degree in computer science or a related field is preferred
* 3+ years experience with Windows OS (Windows7/10 Server 2012/2016), networking, software, and hardware troubleshooting
* Advanced knowledge of desktop and peripheral hardware troubleshooting
* Experience supporting proprietary software applications
* Proficiency with remote support tools such as BOMGAR, PCAnywhere, SecureLink, or Windows Remote Desktop, etc.
* Working knowledge of connectivity and networking concepts
* Intermediate knowledge of SQL databases and query syntax
* Experience using help desk ticketing systems (Oracle, Siebel, or other CRM systems)
* Experience with SLA-driven resolution environments
* Efficient typing skills are a must; candidate must be able to type 50 WPM
* Positive attitude, drive, and tenacity
* Ability to thrive in a position supporting a constantly evolving and growing industry
* Excellent written and verbal communication skills
* Ability to multitask with varying priorities, while still maintaining a high attention to detail
* Exemplary attendance, reliability and punctuality
* Outstanding customer service skills
* Strong problem-solving and analytical skills
Preferred Skills:
* Knowledge of healthcare or pharmaceutical industry emphasis in outpatient pharmacy practice
* Experience working with inventory suppliers to place orders
* IT Certification (A+, MCITP Windows OS, Network +, etc.)
* Pharmacy operations knowledge
Remote Work Requirements:
* Must have high-speed reliable internet access with a hard-wired connection
* Must have a distraction free home office workspace
* Must be willing to participate in video virtual meetings (camera on)
Compensation and Benefits:
The compensation range for this role has been established at $24.00 - $27.00 hourly. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
At ScriptPro, we believe that our employees are our greatest asset. That's why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.
* Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
* Well-being: Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.
Employment Conditions:
It is ScriptPro's policy to run a comprehensive background check post job offer and you must be able to obtain Department of Defense security clearance after date of hire. See Standard Form 85 to preview requirements.
This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.
Working Conditions:
Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.
ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.
The company utilizes internal resources for sourcing and filling positions and, when external assistance is needed, will engage only with pre-approved, contracted agency partners. The company does not offer visa sponsorships. All applicants must have legal authorization to work in the United States.
Please visit ***************** to learn more about ScriptPro.
$24-27 hourly 2d ago
Service Desk Specialist
Magmutual 3.3
Atlanta, GA jobs
The Service Desk Specialist provides a focal point for all employees when contacting the I.T. department for hardware or software support, serving as a first point of contact and a primary source of resolutions and expertise for all the organization's internal technology needs. In addition to managing internal support requests, a Service Desk Specialist is a key contributor to a steady stream of enterprise level project work.
SPECIFIC DUTIES:
Serve as a first point of contact for all internal technology needs and issues, resolving a large percentage without escalation while providing excellent customer service.
Consistently, accurately, and in a timely fashion record all service requests and issues in the Service Desk ticketing system, triaging tickets to other members of the IT team when necessary or appropriate.
Provide hardware and software support for both onsite and offsite employees, including PC's/Macs, smartphones, printers, A/V equipment, and associated accessories.
Format and distribute new PCs as directed by management.
Create job aids for users and system documentation for other support personnel.
Creation and maintenance of user accounts and password resets for the network and various enterprise applications.
Documents, tracks and monitors the problem to ensure a timely resolution.
Diligently ensure that all equipment is properly recorded and tagged, and that software licensing is strictly enforced.
Assist other IT Staff as needed.
EMPLOYEES SUPERVISED: None
JOB REPORTS TO: Service Desk Manager
QUALIFICATIONS, EXPERIENCE REQUIRED:
Bachelor's degree in Computer Science, or equivalent.
Excellent customer service skills with experience in technology support.
Excellent written and verbal communication skills.
Excellent analytical and organizational skills, with the ability to identify priorities correctly in a high volume workload environment.
Excellent research abilities to supplement experience in resolving issues and providing advice/recommendations on technical subjects.
Demonstrated experience and strong proficiency supporting Microsoft technologies.
Demonstrated experience and proficiency supporting Apple technologies.
Must be proficient with the Microsoft Office suite (2010/2013/2016) including Word, Excel, PowerPoint, Outlook.
2 years' experience providing user support in a Windows environment (Windows XP & Windows 2007/2010).
Demonstrated experience in virus detection and removal.
Demonstrated experience in operating system deployment.
Strong aptitude for learning and diagnosing software and hardware problems.
Ability to quickly learn new and rapidly changing technology
Proactive involvement with educational and training activities to enhance technical knowledge.
Location:
Atlanta Office
$36k-46k yearly est. Auto-Apply 60d+ ago
Diagnostics Technical Specialist
Zoetis 4.9
Remote
Role Description
The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. The specialist will be involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Their purpose is to align with key clinics and hospitals with all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products.
Anticipated travel within assigned territory as required (up to 80%). Typically works standard business hours, Monday through Friday.
New hire initial trainings will be held in Union City, CA; Malvern, PA; & Parsippany, NJ. National sales & training meetings as well as regional sales meetings will be scheduled in advance and will require out of state travel.
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US and Canada.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Bilingual, Spanish or French is a plus
Qualifications (Training, Education, & Prior Experience):
Position requires an Associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred
Credentialed Veterinary Technician preferred
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$93k-122k yearly est. Auto-Apply 37d ago
Intake Specialist I
Navitus Health Solutions 4.7
Remote
Company Lumicera About Us Pay Range USD $20.00 - USD $21.96 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) 6am CST to 7pm, CDT Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview
Due to growth we are adding an Intake Specialist to our team!
Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I's main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
Responsible for placing phone calls to new and existing Specialty Pharmacy patients
Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
Responsible for contacting doctors to obtain necessary information
Responsible for managing the assigned workflow queues
Responsible for accurate and thorough documentation of information and prescription order set up
The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
Other duties as assigned
Qualifications
What our team expects from you?
High school diploma or GED
Some college preferred
National CPhT and/or registration/licensure required per employee's residing state's requirements
Minimum two years pharmacy support experience or healthcare environment experience preferred
Ability to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
#LI-Remote
Location : Address Remote Location : Country US
$20-22 hourly Auto-Apply 60d+ ago
Supervisor, Patient Support
Knipper 4.5
Remote
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
This is a critical position requiring excellent supervisor and customer interaction skills with a working knowledge of pharmacy processing. The individual is expected to oversee Patient Support Leads/Sales staff to convert Leads to patients within Eagle Pharmacy while ensuring patient satisfaction with Eagle Pharmacy. A solid record of successful sales is essential.
Responsibilities
Direct the workforce either directly or indirectly through the management hierarchy to include interviewing, selection, orienting, training, coaching, performance management, as appropriate
Develops and implements strategies, tools, and training to ensure conversion of leads to patients/customers
Oversees daily operations of Patient Support Services Leads/Sales team including quality of service, call flow, abandon, etc. Provides daily and monthly reporting as required
Works in coordination with PSS and Pharmacy Operations to ensure efficient processes for patient care and retention
Responsible for all aspects of employee management including but not limited to hiring, training, and performance management
Monitors random calls to improve quality, minimize errors and track performance
Aids patients and support staff with escalated calls and other unresolved issues
Ability to design and/or prepare training/instructional materials, teaching aids and devices
Able to clearly identify problem areas and report to senior management as needed
Accurately completing other tasks as assigned by management
The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
Education and Experience
This position requires a high school diploma or equivalent. Candidates with a college degree are preferred. Candidates with post high school or specialized training is a plus. The candidate for this position should have three years of experience as a call center lead or supervisory position. Call center sales/ upselling experience is required. Candidates with healthcare industry experience are desired. Candidates should be familiar with Microsoft Word, Excel, and Outlook.
Knowledge, Skills, and Abilities
Speak clearly, concisely and effectively; listen to and understand information and ideas as presented verbally; excellent oral and written communication skills
Ability to drive a team of call center representatives to attain key performance metrics.
Organize information in a clear and concise manner
Deal with people in a way that shows sensitivity, tact, and professionalism
Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions
Positive attitude with excellent sales and customer service mindset, working in a way that demonstrates a commitment to Incredible Service
Ability to handle multiple activities or interruptions at once
Focused team player, who can work in conjunction with pharmacists, pharmacy technicians, other departments, customers, and management
Strong interpersonal skills
Work independently with little supervision and meet daily deadlines
Computer proficiency to navigate required databases and operate in required software packages.
Able to work effectively under pressure
Ability to work flexible hours as needed
Ability to sit at computer using phone and headset for length of shift with breaks and lunch away from desk assigned per length of given shift
Work Environment/Physical Demands
This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with patients/clients.
#Supervisor#Operations#Lakeland #INKMW
$41k-60k yearly est. Auto-Apply 16d ago
Production Technician I - Clean Room Support 2nd Shift
Quva 4.5
Sugar Land, TX jobs
Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
Support cleanrooms, formulations, ILP, and compounding
Assist in preparation, transportation, labeling, production, and processing of materials
Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
Maintain Aseptic Gowning Qualification to support cleaning
Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
Manage FEFO of chemicals, pulling expired ones monthly
Complete documentation of activities in accordance with established procedures
Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
Promote active listening with team members and enjoys collaboration
Effectively and productively engages with others and establishes trust, credibility, and confidence with others
Are Customer Oriented
Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
A High School diploma or equivalent
Able to successfully complete a background check
Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
18+ years of age
Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
Experience in a role requiring repetitive tasks
Experience in a pharmaceutical manufacturing environment
Experience with Good Documentation Practices (GDPs)
1-year of pharmaceutical manufacturing
CPhT Certification
ACPE Sterile Certification
Benefits of Working at Quva:
Set, full-time, consistent work schedule
Comprehensive health and wellness benefits including medical, dental and vision
401k retirement program with company match
17 paid days off plus 8 paid holidays per year
Occasional weekend and overtime opportunities with advance notice
National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
$36k-65k yearly est. 29d ago
Medical Support Specialist/ Intake Nurse- Bilingual Spanish/English (LPN)
Biolife Plasma Services 4.0
Dallas, TX jobs
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
**About BioLife Plasma Services** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical SupportSpecialist (Plasma Center Nurse) to support plasma center operations.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
**About the role:** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical SupportSpecialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical SupportSpecialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical SupportSpecialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
**How you will contribute** ** **
+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
**What you bring to Takeda:** ** **
+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
+ Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN
+ Current Cardiopulmonary Resuscitation (CPR) and AED certification
+ Fulfill state requirements (in state of licensure) for basic IV therapy
+ Satisfactorily complete the FDA approved training requirements for BioLife Medical SupportSpecialist
+ Two years in a clinical or hospital setting
**More about us:** ** **
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - TX - Dallas - Belt
**U.S. Hourly Wage Range:**
$23.85 - $32.79
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - TX - Dallas - Belt
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No
$23.9-32.8 hourly 17d ago
Direct Support Gloucester, MA-Home Based Residential Supports (HBRS)
Lifelinks 3.5
Gloucester, MA jobs
Title: Direct Support Professional- Home Based Residential Supports Department: Family and Community Services Direct Supervisor: Home Based Residential Supports Program Manager Status: Hourly, Non-Exempt, Union . Inclusive. Innovative. Open-Hearted.
We are Care Champions. A team of adaptable, collaborative, diverse, mission-driven individuals with a passion for purposeful innovation and service excellence. Our community commits itself to being inclusive and welcoming as we put the whole person at the center of everything we do.
Locations needed, part time: Thursday and Friday- 9am-5pm
* Gloucester, MA
Summary
Home Based Residential Supports direct support staff are responsible for providing high quality direct care services to an adult with developmental disabilities and high medical needs. Each direct support staff member is responsible for ensuring the human rights of all Individuals served are met. Staff are responsible for treating all Individuals with dignity and respect.
Direct Support staff assigned to the individual are responsible for supporting the Individual in the completion of their daily routines. Direct Support staff are responsible for ensuring Individuals are provided with opportunities to learn and exercise increasing independence as much as practicable.
Essential Job Functions
* Responsible for the health, safety and wellbeing of the Individual served, seeking assistance and medical interventions as appropriate.
* Serves as a Mandated Reporter and is required to advise direct supervisor, DDS and DPPC immediately if abuse and/or neglect of an Individual is suspected.
* Handle crisis situations according to agency policies and procedures, seeking resources when necessary.
* Monitor home site for safety, cleanliness and upkeep and take necessary action to ensure same. Report safety concerns per established protocols.
* Establish rapport with Individual participating in the Home-Based Residential Supports program.
* Support the learning of the Individual by use of motivational techniques, effective interventions and various communication approaches including verbal, gesture, and written communication.
* Assist the Individual with any activities of daily living (ADLs) as applicable to each Individual's abilities.
* May be responsible for scheduling and accompanying individuals to medical appointments/treatments, ensuring accurate reporting to physician and follow through with respect to doctor's orders and recommendations.
* Responsible for producing accurate, legible and complete medical documentation for Individuals served, including but not limited to treatment charts and data sheets.
* Ensure Individuals are provided nutritionally sound food options along with the education to help them understand the impact of their food consumption.
* Carry out all interventions in an Individual's Behavioral Protocol Plan as written and trained. Redirect and/or physically support Individuals who may be aggressive using proactive techniques while maintaining self-control.
* Communicate effectively, professionally and respectfully with Individuals, co-workers, management, guardians, and others while on company time.
* Responsible for being familiar with and abiding by Agency, Department, and Program policies and procedures and for acting in a manner consistent with organizational values, mission, and goals.
* Attend and actively participate in mandatory staff meetings and trainings as well as supervision meetings.
Supervisory Responsibilities
None
Qualifications
To perform this job successfully, individuals must be able to perform each essential job function satisfactorily. The requirements below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential job functions.
Experience/Education
* High School diploma or GED
* Previous related experience providing childcare/elder care/direct support to developmentally disabled persons or previous experience supporting individuals in a mental health/special education or other human services setting is required.
* An equivalent combination of education and related work experience may be considered.
Certificates, Licenses, Registrations
Must successfully complete all mandatory trainings as required by the Agency within the required timeframe.
* Current Red Cross or American Heart Association First Aid
* Current Red Cross or American Heart Association Adult CPR
* Valid driver's license
Language Skills
Ability to effectively, professionally and respectfully communicate with co-workers, management, Individuals, guardians and stakeholders
Must be able to read and write instructions; compose progress notes; read and interpret policy and procedure manuals; understand and follow written and/or verbal instructions; complete data sheets and other documents as needed in a complete and legible fashion.
Ability to speak effectively, professionally and respectfully before groups.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to understand and apply common sense to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems, maintaining composure and professionalism.
Physical Demands
While performing the duties of this job the employee is regularly required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch or crawl, use hands/fingers, talk and hear.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is moderate to loud.
This job description is not all inclusive and does not state or imply that these are the only duties to be performed by direct support staff. Employees are required to follow/perform any job-related instruction or job related duty as directed by their immediate supervisor or another member of management in the Residential function
$29k-38k yearly est. 11d ago
Commercial Account Support Specialist
Flow Control Group 4.1
Houston, TX jobs
The Strategic Sourcing Manager (SSM) role in its essence will support the Strategic Account Manager's (SAM) cross-selling activities within a defined market segment or customer base. This role is critical to the organic growth initiative established by the company. This role will work closely and proactively with the SAM, focusing on supporting the SAMs efforts to develop strategic accounts, engage in project-based activities that support the sale of multiple FCG products and solutions. To increase sales, they will be responsible for working closely with FCG's Brands to solicit and expedite product/proposal needs generated by the SAMs. The role reports to the EVP, Commercial Operations.
Key Responsibilities:
Sales Support: Provide day-to-day support to the assigned SAM by assisting with sales proposals, presentations, and other sales-related documents.
RFQ Response:Quickly learn the FCG structure to facilitate proposal responsiveness required by the customers in which to generate accelerated revenue growth.
PO Entry:Enter orders in the FCG ERP systems (P21) to generate internal POs to suppliers and internal FCG brands to ensure expedient order delivery.
CRM Management:Work closely with the SAMs to keep customer relationship management (CRM) tools up-to-date with accurate data regarding prospects, opportunities, and account activity.
Customer Communication: Serve as a liaison for customer inquiries, providing timely support, excellent customer service and escalating issues to the SAM when needed.
Administrative Tasks:In addition with assisting with processing orders, contracts, this role also includes that invoices, and all paperwork is completed accurately and in line with company procedures to receive timely payment.
Minimum Requirements/Qualifications:
6+ years' experience in sales support, inside sales, or customer service.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of subject matter experts, managers, and executives
Ability to work in a non-process oriented culture in which to create structure and processes that can be used to expedite order activity and profitable revenue.
Be able to adapt to a high paced environment with minimal structure in which to complete tasks in a timely, efficient and accurate manner.
Collaboration with team members, departments, and stakeholders is essential for successfully completing projects and achieving business objectives
The ability to manage multiple opportunities, time, and resources effectively for meeting deadlines and managing multiple tasks simultaneously
Strong interpersonal skills and the ability to work well within a team.
Proactive, self-motivated, and results-driven.
Excited to work on complex problems and projects in a fast paced and decentralized environment
$38k-62k yearly est. 60d+ ago
PART-TIME Certified Peer Support Specialist - ACT II Team - 2500 SIGN-ON
Res-Care, Inc. 4.0
Minneapolis, MN jobs
Our Company SpringPath Mental Health Services The Peer SupportSpecialist works within an interdisciplinary team intended to provide intensive, frequent, wrap-around services to individuals who have a diagnosis of serious and persistent mental illness. The Peer Support is assigned to persons served individualized treatment teams and work along-side other specialists in carrying out peer support interventions. As part of the person(s) served individualized treatment team, the Peer Support is responsible for conducting assessments that monitor the person(s) served' s goals and functioning on an ongoing basis. The Peer Support typically sees approximately 16 to 20 persons served within 1 working week and is expected to communicate interactions with the person served at daily team meetings and documenting these interventions in the Electronic Health Record.
Responsibilities
* Conducts a crisis plan yearly and monitors persons served goal areas and functioning on an ongoing basis.
* Carries out peer support interventions in the community and effectively communicates each interaction to the team in daily team meetings, as well as in the electronic health record.
* Frequent activities may include resource maintenance and acquisition, coordination with external providers and natural supports, and having the unique ability to engage with persons served as a fellow peer support sharing in lived experiences.
* The Peer Support is part of crisis response at the lowest level of escalation, engages in risk mitigation and harm reduction practices.
Qualifications
* License which may be required based on education and standards determined by educational/degree guidelines.
* All Peer Recovery Specialists are supported in gaining certification as a Certified Psychiatric Rehabilitation Practitioner and Certified Peer Specialist.
* The agency encourages staff to seek license at the highest standard permitted by their education and experience. Individuals who are pursuing certification may also be considered on a case-by-case basis.
About our Line of Business
SpringPath Mental Health Services, an affiliate of BrightSpring Health Services, assists individuals with emotional, behavioral, and psychiatric disorders which result in functional impairments in traditional day-to-day life activities. Our services focus on developing social skills, developing coping skills, being an active participant in the local community, offering community choice, and psychoeducation. We help individuals develop skills and access resources needed to live more positive, active and social lives. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Salary Range
USD $22.12 / Year
$22.1 hourly Auto-Apply 48d ago
Tier II Product Technical Support Engineer (remote)
Johnson Controls Holding Company, Inc. 4.4
New Freedom, PA jobs
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time- 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
Johnson Controls is hiring! Our Tier II Chiller Product Technical Support Engineer provides technical support to the Field Sales & Service organization in a consistent manner across all chiller product offerings based out of our New Freedom, PA, location. This role can be remote for anyone based in the US.
How you will do it
Provide day-to-day technical support for chiller products to Field Sales & Service organization on a global basis via call tree, email, site visits with a primary focus on the Americas
Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations.
Accountable for timely and high quality product service literature
Supports regional territories for escalated chiller technical support cases, warranty claims in a timely and consistent manner to facilitate data mining by; product, failed component, defect, and responsibility.
Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Engineer III provides technical support and interacts with service branch leadership regularly to drive improvements at the branch level. They will support key customer accounts as a technical resource to the branches. Must be participative in the quest to educate other JCI associates in technical discussions on why a failure mode exists and the impact to the equipment and customer.
Must be proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on BE equipment
Manages Technical Escalations from Tier I
To develop and maintain " a customer for life" we may provide technical support to on-site audits of BE plants, suppliers, and customer sites.
What we look for
Required
Must be able to travel up to 20%
Bachelor's degree in engineering or a related Technical/Scientific field required and a minimum of 10 years of technical experience with a knowledge of HVAC&R products.
Analyze and solve complex product system problems.
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail.
Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Chiller products, specifically air-cooled chillers.
HIRING SALARY RANGE: $100,000 - $134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$100k-134k yearly Auto-Apply 60d+ ago
Sales Support, Clinical Specialist - FORS (West/National Travel)
Philips 4.7
Dallas, TX jobs
In this role as Clinical Specialist, you will play a pivotal role in the introduction and adoption of the new FORS (Fiber Optic RealShape) technology, with a focus on the North America market. FORS is a unique technology that enables real-time 3D visualization of the full shape of devices inside the body without the need for fluoroscopy thus allowing us to break through the current limitations of image guided therapy by reducing the dependency on fluoroscopy while seeing intra-body devices more clearly.
Your role:
* Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets. Proactively identify barriers to adoption and propose improvements or actions to lift barriers.
* Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product's performance for the user
* Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.
* Execute product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations.
* Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc
* Educate Philips marketing, sales and R&D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.
You're the right fit if:
* 4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc) with clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN) highly preferred.
* Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices. Preference for experience in aortic endovascular repair.
* Bachelor's degree or equivalent experience.
* Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, etc.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* Must have professional presence that influences desired results with both external and internal partners. Excellent communication, organizational, and time management skills required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role. 75% travel- including international travel to Eindhoven. Will be supporting US customer sites.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $115,000-$135,00 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. Ideal markets: Chicago, Minneapolis, Denver, Dallas, Las Vegas, Salt Lake City, and Phoenix. MUST live in the West half of the USA and be within 1 hour of a major airport hub.
#LI-PH1
#LI-Field
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$115k-135k yearly Auto-Apply 3d ago
Sales Support, Clinical Specialist - FORS (West/National Travel)
Philips 4.7
Minneapolis, MN jobs
In this role as Clinical Specialist, you will play a pivotal role in the introduction and adoption of the new FORS (Fiber Optic RealShape) technology, with a focus on the North America market. FORS is a unique technology that enables real-time 3D visualization of the full shape of devices inside the body without the need for fluoroscopy thus allowing us to break through the current limitations of image guided therapy by reducing the dependency on fluoroscopy while seeing intra-body devices more clearly.
Your role:
* Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets. Proactively identify barriers to adoption and propose improvements or actions to lift barriers.
* Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product's performance for the user
* Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.
* Execute product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations.
* Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc
* Educate Philips marketing, sales and R&D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.
You're the right fit if:
* 4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc) with clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN) highly preferred.
* Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices. Preference for experience in aortic endovascular repair.
* Bachelor's degree or equivalent experience.
* Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, etc.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* Must have professional presence that influences desired results with both external and internal partners. Excellent communication, organizational, and time management skills required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role. 75% travel- including international travel to Eindhoven. Will be supporting US customer sites.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $115,000-$135,00 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. Ideal markets: Chicago, Minneapolis, Denver, Dallas, Las Vegas, Salt Lake City, and Phoenix. MUST live in the West half of the USA and be within 1 hour of a major airport hub.
#LI-PH1
#LI-Field
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$115k-135k yearly Auto-Apply 3d ago
Sales Support, Clinical Specialist - FORS (West/National Travel)
Philips 4.7
Denver, CO jobs
In this role as Clinical Specialist, you will play a pivotal role in the introduction and adoption of the new FORS (Fiber Optic RealShape) technology, with a focus on the North America market. FORS is a unique technology that enables real-time 3D visualization of the full shape of devices inside the body without the need for fluoroscopy thus allowing us to break through the current limitations of image guided therapy by reducing the dependency on fluoroscopy while seeing intra-body devices more clearly.
Your role:
* Execute clinical and sales strategies to drive adoption of the solution in assigned sites to reach agreed adoption targets. Proactively identify barriers to adoption and propose improvements or actions to lift barriers.
* Provide clinical and technical product expertise, in-lab product support and educate the end-users, in order to maximize the product's performance for the user
* Monitor the use of each product, gathering evidence on the performance of our products, capturing and addressing the complaints and inquiries made by customers, in order to obtain a high level of customer satisfaction.
* Execute product demonstrations and presentations as part of sales support and broader awareness generation. Pro-actively contribute to coordinating all logistics related to such demos and presentations.
* Manage communication with stakeholders on site including physicians, nurses, radiation tech, study investigators, research coordinator, etc
* Educate Philips marketing, sales and R&D teams on emerging issues in the field and provide actionable feedback to continuously improve the design of the products/solutions.
You're the right fit if:
* 4+ years experience in similar role in the healthcare industry (medical devices, imaging equipment etc) with clinical experience as Radiologic Technologist (RT) or Registered Nurse (RN) highly preferred.
* Experience in healthcare (in the hospital) within vascular surgery, interventional radiology or interventional cardiology, involving single-use endovascular devices. Preference for experience in aortic endovascular repair.
* Bachelor's degree or equivalent experience.
* Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, etc.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
* Must have professional presence that influences desired results with both external and internal partners. Excellent communication, organizational, and time management skills required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role. 75% travel- including international travel to Eindhoven. Will be supporting US customer sites.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $115,000-$135,00 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. Ideal markets: Chicago, Minneapolis, Denver, Dallas, Las Vegas, Salt Lake City, and Phoenix. MUST live in the West half of the USA and be within 1 hour of a major airport hub.
#LI-PH1
#LI-Field
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$115k-135k yearly Auto-Apply 3d ago
Patient Support Specialist - Front Desk
Alleviant Health Centers 3.6
Little Rock, AR jobs
Job Title: Patient Support Front Desk Specialist
About Us:. As a leading provider of mental health services, we are committed to delivering compassionate care and support. We are seeking a dynamic and detail-oriented Patient Scheduling Front Desk Specialist to join our team and contribute to our mission.
Position Overview: The Patient Scheduling Front Desk Specialist at Alleviant Integrated Mental Health plays a crucial role in managing patient interactions and ensuring smooth scheduling processes. This position is responsible for communicating with patients and outside referral sources to schedule initial intakes or reschedule appointments. Key responsibilities include handling phone calls, collecting patient demographics and insurance information, explaining insurance benefits and patient responsibilities, and processing payments. This role requires maintaining accurate records, adhering to HIPAA guidelines, and providing exceptional customer service.
Essential Job Functions:
Answer and manage a high volume of inbound calls promptly and professionally.
Schedule patient appointments and complete demographic information according to established policies and procedures.
Verify insurance information and process payments accurately.
Develop strong organizational and multitasking skills to thrive in a fast-paced environment.
Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
Prioritize and organize work to ensure all clients receive timely and effective service.
Provide support to other staff members as needed.
Maintain a courteous and professional telephone demeanor.
Conduct follow-up calls with patients in line with policies and procedures.
Confirm patient appointments and check patients in and out efficiently.
Prepare charts for upcoming appointments.
Perform other duties as assigned.
Physical Demands:
Ability to work effectively under stress and maintain high concentration and energy levels.
Competencies (Knowledge, Skills, and Abilities):
High School Diploma or equivalent required.
Basic understanding of mental health or behavioral health is advantageous.
Bilingual candidates preferred.
Experience in a medical office setting is required.
Proficiency in insurance and patient benefits knowledge is essential.
Experience in determining patient responsibility and processing patient payments required.
Previous experience managing multiple providers' schedules is necessary.
Solid understanding of HIPAA guidelines and healthcare documentation.
Ability to work with a diverse population and exhibit strong interpersonal skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), with strong typing and computer application skills.
Competency in operating business machines such as computers, telephones, copiers, and fax machines.
Reports to: Senior Director of Operations
Work Hours:
Facility hours are 7:30 AM- 5:00 PM
Why Join Us? At Alleviant Integrated Mental Health, you'll be part of a dedicated team committed to making a meaningful difference in our patients' lives. Our Little Rock clinic offers an exciting opportunity to grow with us and contribute to our vision of comprehensive mental health care.
If you are a motivated individual with a passion for providing exceptional patient care and thrive in a fast-paced environment, we invite you to apply for this position.
$29k-44k yearly est. Auto-Apply 21d ago
Patient Support Specialist - Front Desk
Alleviant Health Centers 3.6
Little Rock, AR jobs
Job Description
Job Title: Patient Support Front Desk Specialist
About Us:. As a leading provider of mental health services, we are committed to delivering compassionate care and support. We are seeking a dynamic and detail-oriented Patient Scheduling Front Desk Specialist to join our team and contribute to our mission.
Position Overview: The Patient Scheduling Front Desk Specialist at Alleviant Integrated Mental Health plays a crucial role in managing patient interactions and ensuring smooth scheduling processes. This position is responsible for communicating with patients and outside referral sources to schedule initial intakes or reschedule appointments. Key responsibilities include handling phone calls, collecting patient demographics and insurance information, explaining insurance benefits and patient responsibilities, and processing payments. This role requires maintaining accurate records, adhering to HIPAA guidelines, and providing exceptional customer service.
Essential Job Functions:
Answer and manage a high volume of inbound calls promptly and professionally.
Schedule patient appointments and complete demographic information according to established policies and procedures.
Verify insurance information and process payments accurately.
Develop strong organizational and multitasking skills to thrive in a fast-paced environment.
Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
Prioritize and organize work to ensure all clients receive timely and effective service.
Provide support to other staff members as needed.
Maintain a courteous and professional telephone demeanor.
Conduct follow-up calls with patients in line with policies and procedures.
Confirm patient appointments and check patients in and out efficiently.
Prepare charts for upcoming appointments.
Perform other duties as assigned.
Physical Demands:
Ability to work effectively under stress and maintain high concentration and energy levels.
Competencies (Knowledge, Skills, and Abilities):
High School Diploma or equivalent required.
Basic understanding of mental health or behavioral health is advantageous.
Bilingual candidates preferred.
Experience in a medical office setting is required.
Proficiency in insurance and patient benefits knowledge is essential.
Experience in determining patient responsibility and processing patient payments required.
Previous experience managing multiple providers' schedules is necessary.
Solid understanding of HIPAA guidelines and healthcare documentation.
Ability to work with a diverse population and exhibit strong interpersonal skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), with strong typing and computer application skills.
Competency in operating business machines such as computers, telephones, copiers, and fax machines.
Reports to: Senior Director of Operations
Work Hours:
Facility hours are 7:30 AM- 5:00 PM
Why Join Us? At Alleviant Integrated Mental Health, you'll be part of a dedicated team committed to making a meaningful difference in our patients' lives. Our Little Rock clinic offers an exciting opportunity to grow with us and contribute to our vision of comprehensive mental health care.
If you are a motivated individual with a passion for providing exceptional patient care and thrive in a fast-paced environment, we invite you to apply for this position.
$29k-44k yearly est. 23d ago
Sample Registration Support Technician - Tues-Sat 3rd Shift -12am-8:30am
Eurofins Scientific 4.4
Lancaster, MN jobs
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description
Eurofins Lancaster Laboratories Environmental is searching for a Sample Registration Technician in Lancaster, PA on 3rd shift, Tues-Sat.
The person in this role will:
* Handle the receipt and unpacking of all samples at the laboratory; record temperature of samples at receipt; document any discrepancies with samples at receipt; organize samples by project onto carts; transfer samples into the Sample Administration area for entry; assist with training new employees within the area.
* Unpack sample kits and coolers that are received at the lab
* Compare sample containers against client paperwork, document any discrepancies, line up samples on cart according to client paperwork
* Take and record the temperature of all environmental samples received at the lab
* Contact client service representatives or project managers of projects received above temperature or with excessive damage
* Notify technical centers of receipt of short holding time or rush samples when necessary
* Assist with training of new employees within the area
* Clean all coolers and kits to be returned to clients or to bottle room, fill out shipping slips for return shipments
* Read, understand and carry out standard operating procedures; follow all safety precautions and procedures
* Assist as needed in Sample Administration with labeling, filing, etc.
* Assist as needed in Bottles Prep with preserving or preparing bottle orders
* Other duties as assigned
Position is full time, Tues-Sat, 12:00am-8:30am. Training will be M-F, 1st shift.
Qualifications
The Ideal Candidate would possess:
* Strong computer, scientific, and organizational skills
* Excellent communication (oral and written) and attention to detail
* Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
* Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Minimum Qualifications:
* High school diploma or equivalent
* Ability to lift 50 lbs. and stand/walk for a full shift
* Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.
* Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
Pay rate: $17.75/hr + 10% shift differential
Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: *****************************
Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
$17.8 hourly 21d ago
MFG IT Support Technician
Pomeroy It Solutions Sales Company, Inc. 4.6
Seattle, WA jobs
Team:
Information Services
Job title:
IT Manufacturing Technician
Function:
Infrastructure
Percent of travel:
10%
Location:
(City, State and /or
Country)
Redmond, WA
People manager:
No
Reports to:
Sr. Manager - North America IT MFG Support
Position summary:
The IT Manufacturing Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing and R&D area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for manufacturing and R&D systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new manufacturing systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
• Actively participate in securing and containing the manufacturing environment.
• Provide Level 2 support related to Manufacturing and R&D issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
• Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
• Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
• Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
• Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
• Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
• Contribute to discussions on manufacturing business projects related to IT hardware, connectivity & software
• Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
• Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
• Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
• Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
• Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
• ITIL Foundations certification preferred.
• English language proficiency preferred.
Qualifications & experience:
• At least 2 years of experience in the field or in a related area required.
• Strong communication and relationship skills.
• Demonstrated ability to lead through influence.
• Demonstrated ability to manage and execute competing priorities in a fast-paced environment
• Strong critical thinking / problem solving skills
• Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
· Works independently without supervision.
· Strong team player.
· Works effectively with cross-departmental teams.
· Excellent oral and written communication skills.
· Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
· Ability to physically move standard IT equipment (computers, monitors, printers, etc) required.
Section below to be completed by HR
FLSA status:
[FLSAStatus]
Grade:
[Grade]
EEO category:
[EEOCategory]
#LI-BB1