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Kemper jobs in Birmingham, AL

- 27 jobs
  • Business Systems Analyst

    Kemper Corp 4.0company rating

    Kemper Corp job in Birmingham, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises Kemper is adding to the team and seeking an experienced Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. Position Responsibilities: * Perform systems analysis and development of business requirements for problems, projects and enhancements * Research and develop functional design documents * Responsible for requirements management with Kemper's AMS partners * Liaison with business for IT Run/Grow portfolio coordination * Provide inputs for both application testing and user acceptance testing * Provide analysis for production recovery efforts * Conduct release management activities for Kemper Auto portfolio * Achieve and maintain subject matter expertise across Kemper Auto's strategic applications and services * Lead complex change management activities, including: * Training (e.g., training plans and materials, training sessions) * Process improvements and efficiencies * Documentation support (e.g., operational procedures, troubleshooting guides) * Production readiness activities (e.g., war room, deployment support and checkout, user support) * Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve * Comply with and support all corporate, department and security policies and procedures * Support high level estimation and design during Ideation * Coordinate production activities such as: * Triage, troubleshooting * Data analysis * Product and compliance requests Position Qualifications: * 5-7 years of business systems analyst experience required * Expert knowledge of Property & Casualty Insurance * Non-standard Auto Insurance experience preferred * Must be well organized, detail oriented, able to multi-task, and reliable * Proficient with business analysis tasks including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis * Strong testing and production support background is needed * Advanced knowledge of system development lifecycle activities * Release and change management experience * Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage) * Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience * Current expertise using JIRA/Confluence * ServiceNow and AWS knowledge is a plus. * This position has to sit in either Birmingham or Jacksonville offices onsite hybrid model with the 65 remote day bank Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-WH-1
    $67k-94k yearly est. Auto-Apply 37d ago
  • Claims Auditor

    Kemper Corp 4.0company rating

    Kemper Corp job in Birmingham, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Kemper is excited to be adding to our Claims Auditing Team. Our claims auditor position is responsible for reviewing claim files in an effort to: * Provide timely and accurate feedback on claim quality as measured by compliance with company and state-regulated standards * Provide analysis of targeted claim data in an effort to identify opportunities for performance and process improvement with the goal of enhancing the customer claim experience and impacting bottom-line results * Maximize value to the claims department through planned partner relationships designed to foster open, collaborative communication and support Position Qualifications: * A Bachelors Degree or equivalent work experience is required. * Must possess an in-depth knowledge of the principles of property and casualty insurance and both the auto and homeowners claims adjustment processes. * This person must have the ability to understand, interpret and explain insurance policies and coverages, pertinent tort law and state statutes and apply them to claims situations. * 10+ years insurance claims experience including claims adjusting, claims auditing and/or claims supervision. * 5+ years auditing experience preferred. * Claims auditing experience with a casualty company is preferred. * A clear understanding of current Claim Departments processes and procedures is preferred. * A working knowledge of various Unfair Claim Practice Acts is preferred. * Completion or active pursuit of an insurance-related professional designation is required. * Extensive claim knowledge base and experience equivalent is acceptable. The range for this position is $68,000-$113,400. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-DH1
    $34k-45k yearly est. Auto-Apply 21d ago
  • Customer Service and Sales Representative

    Farmers Insurance-The Hadder Agency 4.4company rating

    Birmingham, AL job

    Job Description Join Farmers Insurance - The Hadder Agency, a premier insurance agency committed to delivering outstanding customer service in Hoover, Alabama. As a Customer Sales and Service Representative (CSSR) also known as a Property and Casualty insurance agent you will play a crucial role in safeguarding individuals and businesses against financial loss. By offering comprehensive insurance policies for homeowners, auto, and business liability, CSSRs provide essential protection against unexpected risks. In this vital position, you will be a key member of our team, actively contributing to our mission of meeting and exceeding the insurance needs of our clients. You will have the unique opportunity to establish meaningful connections with our customers, offering personalized assistance and tailored insurance solutions that cater to their specific needs. Your duties will include addressing customer inquiries, processing policy changes, and fostering lasting relationships that build trust and satisfaction. If you are passionate about exceptional customer service, possess outstanding communication skills, and have a sincere desire to make a positive impact in the lives of others, we invite you to seize this opportunity with Farmers Insurance - The Hadder Agency. This role not only offers a competitive base salary but also the possibility of significant commissions, making it an incredibly rewarding career path. With the demand for skilled insurance professionals steadily rising, becoming a CSSR positions you in a secure and promising industry. In this role, you will be a trusted advisor, empowering clients with the knowledge and resources they need to protect their most treasured assets. You'll have the chance to grow your own clientele while providing invaluable peace of mind to individuals and businesses facing life's uncertainties. Embrace this opportunity to make a meaningful difference while enjoying a fulfilling and prosperous career journey. Benefits Annual Base Salary + Commission Health Insurance Dental Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Paid Holidays Renewal Income Vision Insurance Paid Time Off (PTO) State Insurance Licensing Fee's Disability Insurance Tuition Reimbursement Responsibilities A ( CSSR) Customer Service and Sales Representative plays a critical role in safeguarding clients financial well-being. They expertly assess insurance needs, recommend tailored property and liability insurance policies, facilitate smooth application and sales processes, manage existing policies, and provide invaluable support during claims. Acting as a vital bridge between clients and insurance companies, P&C agents empower individuals and businesses to protect their assets from a range of risks, including accidents, theft, and natural disasters. **Key Responsibilities:** **Client Needs Assessment:** Engaging with clientsboth individuals and businessesto gain a deep understanding of their unique insurance requirements and identify potential risks. **Policy Recommendation & Sales:** Delivering expert recommendations on the most suitable P&C insurance policies (such as homeowners, auto, and business liability) while customizing solutions to align with the clients specific needs and budget. **Application & Sales Process:** Providing seamless guidance through the application process for both new and updated policies, ensuring an efficient and hassle-free experience. **Policy Management:** Proactively managing existing policies to accommodate changing client needs, enabling them to adapt their coverage as their circumstances evolve. **Claims Assistance:** Offering dedicated support throughout the claims process, ensuring policyholders complete all necessary forms accurately and meet required criteria. **Client Relations:** Cultivating and nurturing strong relationships with new and existing clients to build trust and provide ongoing, reliable support. **Administrative Tasks:** Maintaining meticulous client records, managing policy documents, and staying abreast of insurance protocols and coverage requirements to ensure the highest standards of service. **How They Do It: **Marketing & Prospecting:** Leveraging innovative marketing strategies to attract and secure new clients, demonstrating their commitment to growth and service excellence. **Networking:** Building strategic connections to expand their reach and enhance client relationships. **Continuous Education:** Committing to ongoing education to remain at the forefront of industry standards and emerging policy offerings, ensuring clients receive the best solutions available. **Liaison Role:** Serving as the pivotal point of contact between policyholders and insurance carriers, ensuring clear, consistent communication and optimal coverage that delivers peace of mind. Requirements To apply for a position, candidates must have or be willing to obtain a Property & Casualty insurance license before starting work. The Hadder Agency offers partial reimbursement for licensing costs after completing the training period. Success as a ( CSSR ) Customer Service and Sales Representative requires a mix of interpersonal and technical skills: **Interpersonal & Soft Skills** - **Communication & Listening**: Clearly explain policies and actively listen to clients' needs. - **Relationship Building**: Establish trust and strong connections for long-term satisfaction. - **Empathy & Emotional Intelligence**: Understand clients' emotions to provide appropriate solutions. - **Customer Service**: Respond promptly and helpfully to client inquiries. **Technical & Professional Skills** - **Product Knowledge**: Understand insurance products to advise clients effectively. - **Analytical & Problem-Solving**: Assess client needs to find suitable policies. - **Sales & Negotiation**: Persuade clients and negotiate terms to secure business. - **Digital Proficiency**: Be comfortable with software and CRM systems. - **Time Management**: Organize tasks efficiently, especially with flexible hours. **Work Ethic & Mindset** - **Persistence & Determination**: Stay resilient through the sales process. - **Honesty & Integrity**: Build a trustworthy reputation in the insurance field. - **Adaptability**: Adjust to industry changes and client needs effectively.
    $31k-36k yearly est. 9d ago
  • Executive Underwriter

    Chubb 4.3company rating

    Vestavia Hills, AL job

    Chubb is seeking a Private/Not for Profit (PNP) Executive Underwriter that will help to execute growth and underwriting business strategies by implementing established action plans and goals for the Birmingham Branch. This position will work within the local branch and Financial Lines teams to achieve profitable underwriting results through the growth, development, servicing and underwriting of Private & Not-for-Profit business of all sizes. The Private Not for Profit book has a sizeable premium base in the region, which is produced from many trading relationships spread around the geography. The region itself consists of five branches including Atlanta, Charlotte, Tampa, Nashville and Birmingham. We are looking for someone with a strong sense of responsibility to ensure our obligations are made and kept with agency partners. The candidate will build strong relationships with our distribution partners to be successful. The individual will need the ability to effectively communicate and leverage relationships with other business units to create a ‘win win' environment and help profitably grow Chubb's business. Responsibilities Profitability and Production: Helps deliver on the established New and Renewal business goals as exhibited by the Financial Lines Branch plan. Help drive P&L accountability including responsibility for premium, profitability, growth, retention, and expense plans/results. This may include weekly projections/forecasts as well as business and budget planning produced by the branch. Ensure profitability through underwriting integrity by meeting all underwriting standards as outlined by Financial Lines Home office and all applicable Underwriting Guidelines, Authorities, Playbooks and Position Papers including: Risk Selection Pricing & Attachments including Rate Change Goals Terms & Conditions Manuscript Form & Endorsement processes File Construction and documentation Producer Management: Partners with the local Chubb branch team to enhance producer relationships and results. Develops and drives new business including completing target account responsibilities. Implements sales management process including business plans for key producers. Collaborates with other business units to drive growth and implement cross sell strategies within Financial Lines and across the P&C teams in Small Commercial, Commercial Insurance, and Major Accounts. Collaborates with Renewal Underwriting Service Branch to maximize efficiency of qualifying business; leverages NBS and online quoting capabilities to enhance efficiency and support new business generation; pursues small Financial Lines business in conjunction with Small Commercial sales reps embedded locally or within the region. Represents Financial Lines in the marketplace amongst brokers, customers, competitors, and industry organizations; must be able to play a key leadership role accordingly. Minimum of 3-5 Years Underwriting Experience with strong knowledge of Private/NFP products, underwriting, marketing and the competitive environment. Knowledge, skills and abilities in revenue generation, staff leadership and producer management. Exhibited competencies in communication, collaborating and executing strategy. Well-established track record of overseeing a profitable book of business and high level of underwriting expertise. Strong presentation skills and effective communication of strategies, goals and plans. Influence management and proven ability to balance multiple stakeholder perspectives to achieve business goals. Collaborative partner with the branch, home office, claims, marketing and operations. Experience with Agency and Broker Relations/ Customer Management.
    $86k-146k yearly est. Auto-Apply 60d+ ago
  • Agency Producer

    Farmers Insurance-The Hadder Agency 4.4company rating

    Birmingham, AL job

    Job Description Join Farmers Insurance - The Hadder Agency, a premier insurance agency committed to delivering outstanding customer service in Hoover, Alabama. As a Agency Producer also known as a Property and Casualty insurance agent you will play a crucial role in safeguarding individuals and businesses against financial loss. By offering comprehensive insurance policies for homeowners, auto, and business liability, Agency Producer provide essential protection against unexpected risks. In this vital position, you will be a key member of our team, actively contributing to our mission of meeting and exceeding the insurance needs of our clients. You will have the unique opportunity to establish meaningful connections with our customers, offering personalized assistance and tailored insurance solutions that cater to their specific needs. Your duties will include addressing customer inquiries, processing policy changes, and fostering lasting relationships that build trust and satisfaction. If you are passionate about exceptional customer service, possess outstanding communication skills, and have a sincere desire to make a positive impact in the lives of others, we invite you to seize this opportunity with Farmers Insurance - The Hadder Agency. This role not only offers a competitive base salary but also the possibility of significant commissions, making it an incredibly rewarding career path. With the demand for skilled insurance professionals steadily rising, becoming a Agency Producer positions you in a secure and promising industry. In this role, you will be a trusted advisor, empowering clients with the knowledge and resources they need to protect their most treasured assets. You'll have the chance to grow your own clientele while providing invaluable peace of mind to individuals and businesses facing life's uncertainties. Embrace this opportunity to make a meaningful difference while enjoying a fulfilling and prosperous career journey. Benefits Annual Base Salary + Bonus Opportunities Health Insurance Dental Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Paid Holidays Renewal Income Vision Insurance Paid Time Off (PTO) State Insurance Licensing Fee's Disability Insurance Tuition Reimbursement Responsibilities A Agency Producer plays a critical role in safeguarding clients financial well-being. They expertly assess insurance needs, recommend tailored property and liability insurance policies, facilitate smooth application and sales processes, manage existing policies, and provide invaluable support during claims. Acting as a vital bridge between clients and insurance companies, P&C agents empower individuals and businesses to protect their assets from a range of risks, including accidents, theft, and natural disasters. **Key Responsibilities:** **Client Needs Assessment:** Engaging with clientsboth individuals and businessesto gain a deep understanding of their unique insurance requirements and identify potential risks. **Policy Recommendation & Sales:** Delivering expert recommendations on the most suitable P&C insurance policies (such as homeowners, auto, and business liability) while customizing solutions to align with the clients specific needs and budget. **Application & Sales Process:** Providing seamless guidance through the application process for both new and updated policies, ensuring an efficient and hassle-free experience. **Policy Management:** Proactively managing existing policies to accommodate changing client needs, enabling them to adapt their coverage as their circumstances evolve. **Claims Assistance:** Offering dedicated support throughout the claims process, ensuring policyholders complete all necessary forms accurately and meet required criteria. **Client Relations:** Cultivating and nurturing strong relationships with new and existing clients to build trust and provide ongoing, reliable support. **Administrative Tasks:** Maintaining meticulous client records, managing policy documents, and staying abreast of insurance protocols and coverage requirements to ensure the highest standards of service. **How They Do It: **Marketing & Prospecting:** Leveraging innovative marketing strategies to attract and secure new clients, demonstrating their commitment to growth and service excellence. **Networking:** Building strategic connections to expand their reach and enhance client relationships. **Continuous Education:** Committing to ongoing education to remain at the forefront of industry standards and emerging policy offerings, ensuring clients receive the best solutions available. **Liaison Role:** Serving as the pivotal point of contact between policyholders and insurance carriers, ensuring clear, consistent communication and optimal coverage that delivers peace of mind. Requirements To apply for a position, candidates must have or be willing to obtain a Property & Casualty insurance license before starting work. The Hadder Agency offers partial reimbursement for licensing costs after completing the training period. Success as a Agency Producer requires a mix of interpersonal and technical skills: **Interpersonal & Soft Skills** - **Communication & Listening**: Clearly explain policies and actively listen to clients' needs. - **Relationship Building**: Establish trust and strong connections for long-term satisfaction. - **Empathy & Emotional Intelligence**: Understand clients' emotions to provide appropriate solutions. - **Customer Service**: Respond promptly and helpfully to client inquiries. **Technical & Professional Skills** - **Product Knowledge**: Understand insurance products to advise clients effectively. - **Analytical & Problem-Solving**: Assess client needs to find suitable policies. - **Sales & Negotiation**: Persuade clients and negotiate terms to secure business. - **Digital Proficiency**: Be comfortable with software and CRM systems. - **Time Management**: Organize tasks efficiently, especially with flexible hours. **Work Ethic & Mindset** - **Persistence & Determination**: Stay resilient through the sales process. - **Honesty & Integrity**: Build a trustworthy reputation in the insurance field. - **Adaptability**: Adjust to industry changes and client needs effectively.
    $59k-80k yearly est. 9d ago
  • Direct Sales Agent Specialist (2845)

    Allstate 4.6company rating

    Talladega, AL job

    National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office. Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you're recognized and rewarded for your results? If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today! What makes Direct Auto Insurance unique? Day 1 Benefits Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more! 20 PTO Days per year & 6 Paid Holidays! Ability to sell a multitude of industry-leading products through retail stores and phone! Entrepreneurial, performance-based, and results-focused culture! Multi-tiered and comprehensive paid training program! Base hourly rate plus uncapped monthly incentive! Minimum Qualifications: 0 - 2 years of experience P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company. Preferred Skills and Competencies: Successfully closes sales of insurance and ancillary products. Meets and exceeds sales goals through new product sales, cross sell / retention of customers. Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). Initiate outbound calling to established target customer base for Product offerings. Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company's position in the marketplace. Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals. Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager's supervision. Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures. Receives customer payments, issues receipt and verifies reports of receipts for cash drawers. Compensation Unlicensed Candidates: Base compensation: $17.50 per hour, based on experience and qualifications. Licensed Candidates (Licensed to sell Auto or Property and Casualty [P&C] Insurance): Base compensation: $20.00 per hour, based on active required license and minimum 6 months of P&C sales experience. Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • Insurance Customer Service / Account Manager

    Allstate Insurance Agency-Chad Watts 4.6company rating

    Birmingham, AL job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About the Role: The Watts Agency is looking for an Insurance Customer Service Representative to join our team in Hoover, AL. We are looking for an enthusiastic individual to provide excellent customer service and to promote this idea throughout the organization. Responsibilities: Provide excellent customer service and support to policyholders Answer customer inquiries regarding insurance information Process insurance applications and claims Develop and maintain relationships with customers Assist customers with billing and payment questions Maintain accurate customer records Identify and resolve customer issues Provide guidance and advice to customers on insurance options Requirements: High school diploma or equivalent Previous customer service experience Excellent communication and problem-solving skills Strong organizational and time management skills Ability to work in a fast-paced environment Knowledge of insurance products and services Valid insurance license Computer proficiency About Us: The Watts Agency has been providing quality insurance services to the Hoover, AL area for over 25 years. Our customers appreciate our commitment to providing excellent customer service and our employees enjoy a friendly, team-oriented work environment.
    $37k-51k yearly est. 23d ago
  • Outside Property Claim Representative Trainee - Huntsville, AL

    The Travelers Companies 4.4company rating

    Hoover, AL job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $52,600.00 - $86,800.00 Target Openings 1 What Is the Opportunity? This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. This position services Insureds/Agents in Huntsville, AL. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. What Will You Do? * Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel. * The on the job training includes practice and execution of the following core assignments: * Handles 1st party property claims of moderate severity and complexity as assigned. * Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates. * Broad scale use of innovative technologies. * Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate. * Establishes timely and accurate claim and expense reserves. * Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. * Negotiates and conveys claim settlements within authority limits. * Writes denial letters, Reservation of Rights and other complex correspondence. * Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. * Meets all quality standards and expectations in accordance with the Knowledge Guides. * Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures. * Manages file inventory to ensure timely resolution of cases. * Handles files in compliance with state regulations, where applicable. * Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. * Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit. * Identifies and refers claims with Major Case Unit exposure to the manager. * Performs administrative functions such as expense accounts, time off reporting, etc. as required. * Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed. * May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. * Must secure and maintain company credit card required. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. * In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards. * This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The individual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree preferred or a minimum of two years of work OR customer service related experience. * Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic. * Verbal and written communication skills -Intermediate. * Attention to detail ensuring accuracy - Basic. * Ability to work in a high volume, fast paced environment managing multiple priorities - Basic. * Analytical Thinking - Basic. * Judgment/ Decision Making - Basic. * Valid passport. What is a Must Have? * High School Diploma or GED and one year of customer service experience OR Bachelor's Degree. * Valid driver's license. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $52.6k-86.8k yearly 12d ago
  • Part Time Field Service Representative- Jasper, AL

    Kemper 4.0company rating

    Kemper job in Jasper, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. This is a part-time position earning $18.00 per hour. Position Responsibilities: Collection of monthly premiums from policyholders in one or more assigned agencies Answering questions or referring customers to proper department to resolve any issues Follow-up on customer inquiries or concerns to ensure completion Follow up on any outstanding balances to avoid policy lapses Use of technology to process premium payments Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: Customer service experience The ability to visit customers in-person at their homes Must be at least 18 years of age Valid driver's license with required 100/300 auto insurance Dependable vehicle as daily travel is required Ability to meet the requirements of a background check, motor vehicle report check and drug test Excellent communication skills - both in person, via telephone and in writing Ability to build and maintain customer relationships Exceptional customer service skills Resourcefulness in answering questions or solving any issues for the customer Consistent follow up on any open issues related to customers Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. #LI-JB1
    $18 hourly Auto-Apply 60d+ ago
  • Senior Java Full Stack Developer

    Kemper 4.0company rating

    Kemper job in Birmingham, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide experience to our stakeholders that delivers on our promises. At Kemper, the Senior Software Developer provides technical support for multiple applications and system software technologies within areas of expertise. Holds advanced certifications for coding/development. Owns and resolves complex technical problems and issues with assigned applications and work processes. Position Responsibilities Provides technical support for multiple applications and system software technologies within areas of expertise. Develops, documents and executes unit test cases. Delivers quality and timely results. Owns and resolves complex technical problems and issues with assigned applications and work processes. Review and recommend test plans for impacted areas and end to end test coverage. Complies with and supports all corporate, department and team policies and procedures. Keeps manager, project teams/managers and business customers informed of activities and problems within assigned areas of responsibility; refers matters beyond limits of authority to manager for direction. Recommend improvements to existing processes or propose new ones, to improve the quality of project deliverables Ensure reviews for quality (accurate and complete) application software designs are scheduled and conducted to ensure optimal use of software systems. Consults with internal and external customers on the utilization of applications computing technologies, within areas of expertise, to ensure that customers optimize the value of those technologies. Leads projects across technical disciplines; plans for the appropriate resources needed. Develop technical knowledge and performance skills of IS projects teams for multiple applications. Researches, evaluates and recommends new technologies independently or with the architect's implementation. Implement and support proof-of-concept activities for new technologies. Develops and obtains sign offs on technical specs, design documents, functional designs and requirements. Guide teams on long term solutions for resolving frequently occurring production problems and reducing defect leakage. Ensure code is being developed per standards with a focus on maintainability and ensure unit test cases are being developed, documented and executed with the test results recorded. Ensure that the technical design presented by the architects is followed by the software development staff. Ensure batch cycles are being executed according to plan and that defects are resolved in an accurate and timely fashion. Lead team in successful completion of phase gates for projects Position Qualifications 8+ Years of Experience Bachelor's degree, equivalent work experience or appropriate technical certification. Advanced certifications for coding/development Experience in technical disciplines such as Java and Spring Boot and microservices programming Experience in technical disciplines such as Rest, Soap, Angular and AWS Knowledge and experience with Amazon Aurora PostgreSQL Experience with monitoring tools such as Splunk, AppDynamics, and Grafana Demonstrates advanced technical skills. Advanced knowledge of a specific programming language and a good knowledge of related languages. The ability to provide technical leadership on large/complex application installation, development and support projects; Advanced knowledge of program design methods and techniques and standard development tools. Use knowledge of new frameworks, tools and languages and make recommendations in applications as appropriate. Ability to understand and identify improvement areas in architecture and integration designs Ability to teach and provide instruction to co-workers and provide feedback on progress toward goals. Demonstrates excellent leadership qualities in managing the work of a team of professional employees. Experience with cloud development practices Able to follow and create best practice development standards Worked with various project methodologies (agile and waterfall) Able to translate business to technical requirements. Requires minimal managerial direction Understands technical controls, security concepts and SOX requirements Professional experience within Insurance or Financial Services preferred Performs other related duties as assigned. The range for this position is $86,200 to $143,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-MK
    $86.2k-143.6k yearly Auto-Apply 55d ago
  • Sales Representative, Life Insurance

    Kemper 4.0company rating

    Kemper job in Pell City, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type: Full Time Work Arrangement: Field Role Career and Opportunity: Kemper is a diversified insurance holding company. We are firmly committed to servicing the insurance needs of modest-income families. Our strength lies within our dedication to frequent personal visits with our customers in their homes for premium collection and other service needs. You'll start with a paid license preparation/training period! As an Insurance Sales Agent, you will begin with an already existing book of business and have the exciting opportunity to grow the business through your work and dedication. Are you passionate about serving the under-served? This career could be for you! Our Agents gain personal satisfaction and prestige in the community by performing meaningful work to help our clients protect the ones they love and the things they own. With a pay for performance compensation model, Agents have a chance to write their own paycheck with increasing income opportunity as skills and knowledge grow. Superior performance is recognized through awards, prizes, and trips. Benefits: Kemper offers competitive benefits including Group Life Insurance, Major Medical & Dental, Short-term & Long-term disability, 401(k) with company match, Paid Vacation, Employee Stock Purchase Program. Responsibilities: Agents are set up for success by being assigned a territory (called an agency) with an established book of in-force business. Day to day activities: Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model Continuously prospecting for sales opportunities Collecting premiums from policyholders, based on a pre-arranged schedule Responding promptly to policyholder service requests such as beneficiary changes, claims, loans, etc. Appropriately keeping records, accounting for money collected, and processing paperwork Our agents are expected to: Increase the agency size Build strong working relationships with customers Devote whatever time is necessary to fulfill the responsibilities of the position Commit to ongoing development of knowledge and skills Minimum qualifications: Customer service experience The ability to visit customers and prospects door-to-door Must be at least 18 years of age Valid driver's license with 100k/300k auto insurance coverage Dependable vehicle as daily travel is required Ability to pass a background check, motor vehicle report check and drug screening Authorized to work in the United States Preparation: Licensing -We provide assistance and guidance to those who are preparing to sit for licensing exams. Basic Training - New agents complete a basic development program that includes self-study, classroom time, role-play, and extensive fieldwork. On-the-job training allows new agents to earn a paycheck while learning their profession Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Part Time Field Collections Representative- Birmingham, AL

    Kemper 4.0company rating

    Kemper job in Birmingham, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. Position Responsibilities: Collection of monthly premiums from policyholders in one or more assigned agencies Answering questions or referring customers to proper department to resolve any issues Follow-up on customer inquiries or concerns to ensure completion Follow up on any outstanding balances to avoid policy lapses Use of technology to process premium payments Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: Customer service experience The ability to visit customers in-person at their homes Must be at least 18 years of age Valid driver's license with required 100/300 auto insurance Dependable vehicle as daily travel is required Ability to meet the requirements of a background check, motor vehicle report check and drug test Excellent communication skills - both in person, via telephone and in writing Ability to build and maintain customer relationships Exceptional customer service skills Resourcefulness in answering questions or solving any issues for the customer Consistent follow up on any open issues related to customers Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
    $34k-39k yearly est. Auto-Apply 2d ago
  • Birmingham Branch Manager

    Chubb 4.3company rating

    Vestavia Hills, AL job

    The Birmingham Retail Branch is comprised of over $210M in gross written premium, encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal Risk Services, Financial Lines and Small Business. The total Commercial Segment is $162M in GWP and Personal Lines is $49M in GWP. The Birmingham Branch Manager will focus on building out a strategy to aggressively grow Small Commercial/Lower Middle Market, Commercial Insurance, Major Accounts & Personal Lines, which presents opportunity. The Birmingham Branch Manager reports to the Regional Executive Officer of the Southeast Region to successfully drive financial performance of the Birmingham Retail Branch which encompasses the states of Alabama and Mississippi. The Branch Manager's responsibilities include leading and executing activities which achieve the Branch goals related to business development, distribution management, customer penetration and retention, regulatory compliance and staff development to positively impact profit, revenue growth, customer relations, and employee development for each of our segments, products and services, along with matrix management responsibilities for all local employees. Additionally, the Branch Manager will collaborate with the REO, Regional and National Managers and other network and corporate resources to drive results, implement process improvements and to maximize efficiencies. The Birmingham Branch Manager is specifically accountable for: * Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace * Providing direction and leadership in driving consistent profit and growth in the branch * Establishing a vision for future growth for the territory, and working with the businesses to realize that vision * Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business * Serving as the senior Chubb executive in the local marketplace * Collaborating with Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders * Ensuring that effective producer planning, prospecting and account rounding strategies and processes are in place * Bringing the diverse elements of the organization together to meet the needs of our customers * Managing all underwriting and service personnel to accomplish internal and external objectives * Providing leadership and direction for critical business functions including: * Planning and budgeting, expense management, recruitment, retention and development of staff, performance management, and team building * Demonstrated advanced competencies in results orientation, customer focus, teamwork & collaboration, leadership, communication, and coaching/developing others * Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation, and current issues * Depth of experience and expertise in at least one of several disciplines including underwriting, claims or other service departments * Strong financial acumen * Extensive experience in managing customer, broker and agency relationships * High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies * Proven success in leading, coaching and developing people. Education and Experience: * Bachelor's degree or equivalent experience; advanced degree preferred * Previous Leadership experience in Field Operations and/or experience managing a P/L for a business unit from a branch or region standpoint. * Open to relocation
    $42k-59k yearly est. Auto-Apply 60d+ ago
  • Senior Software Developer (Java)

    Kemper Corp 4.0company rating

    Kemper Corp job in Birmingham, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Senior Software Developer provides technical consulting for application software development or computing technologies within areas of expertise. Demonstrates a thorough knowledge of a specific programming language. Identifies and resolves complex technical problems and issues with assigned applications and work processes. Position Responsibilities * Provides technical consulting and support for application software development or computing technologies within areas of expertise. * Develops, documents and executes unit test cases. * Delivers quality and timely results. * Identifies and resolves complex technical problems and issues with assigned applications and work processes. Escalates problems beyond level of expertise to manager, more experienced technical staff or vendor representatives. * Review and recommend test plans for impacted areas and test coverage. * Complies with and supports all corporate, department and team policies and procedures. * Keeps manager, project teams/managers and business customers informed of activities and problems within assigned areas of responsibility; refers matters beyond limits of authority to manager for direction. * Recommends improvements to existing processes or proposes new ones, to improve the quality of project deliverables. * Performs code and design reviews. * Consults with internal and external customers on the utilization of applications computing technologies, within areas of expertise, to ensure that customers optimize the value of those technologies. * Leads projects within specified technical disciplines; plans for the appropriate resources needed. * Develop technical knowledge and performance skills of IS projects teams, within areas of expertise. * Researches, evaluates and recommends new technologies independently or with the architect's implementation. * Supports proof-of-concept activities * Develop technical specs, design documents, functional designs and requirements. Position Qualifications * 5 Years of Experience * Bachelor's degree, equivalent work experience or appropriate technical certification. * Experience in technical disciplines such as Java and Spring Boot and microservices programming * Experience in technical disciplines such as Rest, Soap, Angular and AWS * Knowledge and experience with Amazon Aurora PostgreSQL * Experience with monitoring tools such as Splunk, AppDynamics, and Grafana * Experience with Code Analyzer and scanning tools (SonarQube / Veracode) * Ability to support multiple software applications * Knowledge of cloud development practices preferred * Ability to code, unit test and debug complex business applications * Ability to write systems design specifications for complex applications * Understanding of the software development life cycle * Ability to quickly learn new/emerging technologies and resolve any problems involved in integrating these new/emerging technologies with our systems. * Ability to manage own time and prioritize activities and resources to deliver timely results. * Ability to gather and analyze complex facts and data and to draw correct inferences from the information. Assesses alternatives and presents logical solutions to problems. * Ability to influence events to achieve results. Originates independent action rather than passively reacting to events as they occur. * Able to follow industry defined best practice development standards. * Professional experience with frameworks and development tools * Experience in executing and supporting testing. * Worked with various project methodologies (agile and waterfall) * Able to translate business to technical requirements. * Understands technical controls, security concepts and SOX requirements. * Good understanding of the insurance industry and company business practices preferred. * Ability to address and analyze impact of system issues. * Performs other related duties as assigned. * This position works onsite at the Kemper office. The range for this position is $77,100 to $128,500. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-AK
    $77.1k-128.5k yearly Auto-Apply 37d ago
  • Part Time Field Services Representative- Talladega, AL

    Kemper 4.0company rating

    Kemper job in Talladega, AL

    **Details** Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. This is a part-time position earning $18.00 per hour. **Position Responsibilities:** + Collection of monthly premiums from policyholders in one or more assigned agencies + Answering questions or referring customers to proper department to resolve any issues + Follow-up on customer inquiries or concerns to ensure completion + Follow up on any outstanding balances to avoid policy lapses + Use of technology to process premium payments + Administrative responsibilities in updating and maintaining customer and payment information **Position Qualifications:** + Customer service experience + The ability to visit customers in-person at their homes + Must be at least 18 years of age + Valid driver's license with required 100/300 auto insurance + Dependable vehicle as daily travel is required + Ability to meet the requirements of a background check, motor vehicle report check and drug test + Excellent communication skills - both in person, via telephone and in writing + Ability to build and maintain customer relationships + Exceptional customer service skills + Resourcefulness in answering questions or solving any issues for the customer + Consistent follow up on any open issues related to customers + Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it._ \#LI-JB1 **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $18 hourly 60d+ ago
  • Licensed Insurance Agent

    Kemper 4.0company rating

    Kemper job in Jasper, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises. Role: Licensed Insurance Sales Agent (with sign on bonus and uncapped commissions) Employment Type: Full-Time with Benefits Work Arrangement: Field Role Career and Opportunity Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs. Kemper Life is actively seeking licensed agents to join our field sales teams. As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for premiums collected each month. With Kemper's pay-for-performance compensation model, agents have the opportunity to determine their own income. As your book of business expands, so does your earning potential. Exceptional performance is also recognized through awards, prizes, and company-sponsored trips. If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish. Benefits Kemper offers competitive benefits, including: · Major Medical and Dental Insurance · Group Life Insurance · Short-Term & Long-Term Disability · 401(k) with Company Match · Paid Vacation · Employee Stock Purchase Program · Great work-life balance. Benefit from autonomy in managing your customer visits and premium collection schedule · Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus Program, new agents who are licensed to sell all Kemper Life Products will be eligible for up to $4,750 in bonuses during their first year. · $750 bonus when hired and assigned to an agency · $1,500 bonus after six production months · $2,500 bonus after 12 production months *To qualify for these bonuses, agents must maintain a $200 average monthly issued premium and be an active employee in good standing. Agents must be fully licensed to sell all Kemper Life products in his/her resident state. The Licensed Agent Bonus Program is not available to rehires or agents with temporary licenses. Responsibilities Day-to-Day Activities: · Coordinating home visits and conducting sales presentations, recommending products, and closing new sales · Prospecting for new sales opportunities · Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine · Responding promptly to service requests such as beneficiary changes, claims, and loans · Record keeping, accounting for money collected, and processing policy paperwork Agent Expectations: · Grow the assigned territory through new sales · Build strong working relationships with customers · Devote the time necessary to fulfill the responsibilities of the role · Pursue continuous professional development in insurance products and sales effectiveness Minimum Qualifications · Must be fully licensed to sell all Kemper Life's products (Life, Health, P&C) · Customer service experience · Must be at least 18 years of age · Valid driver's license with required auto insurance coverage · Dependable vehicle for daily travel · Ability to pass a background check, motor vehicle report, and drug screening · Authorization to work in the United States Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
    $36k-44k yearly est. Auto-Apply 26d ago
  • Sales Representative, Life Insurance

    Kemper 4.0company rating

    Kemper job in Cullman, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type: Full Time Work Arrangement: Field Role Career and Opportunity: Kemper is a diversified insurance holding company. We are firmly committed to servicing the insurance needs of modest-income families. Our strength lies within our dedication to frequent personal visits with our customers in their homes for premium collection and other service needs. You'll start with a paid license preparation/training period! As an Insurance Sales Agent, you will begin with an already existing book of business and have the exciting opportunity to grow the business through your work and dedication. Are you passionate about serving the under-served? This career could be for you! Our Agents gain personal satisfaction and prestige in the community by performing meaningful work to help our clients protect the ones they love and the things they own. With a pay for performance compensation model, Agents have a chance to write their own paycheck with increasing income opportunity as skills and knowledge grow. Superior performance is recognized through awards, prizes, and trips. Benefits: Kemper offers competitive benefits including Group Life Insurance, Major Medical & Dental, Short-term & Long-term disability, 401(k) with company match, Paid Vacation, Employee Stock Purchase Program. Responsibilities: Agents are set up for success by being assigned a territory (called an agency) with an established book of in-force business. Day to day activities: Conducting sales presentations, recommending products, closing sales, and using our Customer Care Sales Model Continuously prospecting for sales opportunities Collecting premiums from policyholders, based on a pre-arranged schedule Responding promptly to policyholder service requests such as beneficiary changes, claims, loans, etc. Appropriately keeping records, accounting for money collected, and processing paperwork Our agents are expected to: Increase the agency size Build strong working relationships with customers Devote whatever time is necessary to fulfill the responsibilities of the position Commit to ongoing development of knowledge and skills Minimum qualifications: Customer service experience The ability to visit customers and prospects door-to-door Must be at least 18 years of age Valid driver's license with 100k/300k auto insurance coverage Dependable vehicle as daily travel is required Ability to pass a background check, motor vehicle report check and drug screening Authorized to work in the United States Preparation: Licensing -We provide assistance and guidance to those who are preparing to sit for licensing exams. Basic Training - New agents complete a basic development program that includes self-study, classroom time, role-play, and extensive fieldwork. On-the-job training allows new agents to earn a paycheck while learning their profession Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Part Time Field Services Representative- Talladega, AL

    Kemper 4.0company rating

    Kemper job in Talladega, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. This is a part-time position earning $18.00 per hour. Position Responsibilities: Collection of monthly premiums from policyholders in one or more assigned agencies Answering questions or referring customers to proper department to resolve any issues Follow-up on customer inquiries or concerns to ensure completion Follow up on any outstanding balances to avoid policy lapses Use of technology to process premium payments Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: Customer service experience The ability to visit customers in-person at their homes Must be at least 18 years of age Valid driver's license with required 100/300 auto insurance Dependable vehicle as daily travel is required Ability to meet the requirements of a background check, motor vehicle report check and drug test Excellent communication skills - both in person, via telephone and in writing Ability to build and maintain customer relationships Exceptional customer service skills Resourcefulness in answering questions or solving any issues for the customer Consistent follow up on any open issues related to customers Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it. #LI-JB1
    $18 hourly Auto-Apply 34d ago
  • Insurance Agent Trainee

    Kemper 4.0company rating

    Kemper job in Talladega, AL

    **Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises._ **Role: Life Insurance Sales Agent** **Employment Type:** Full-Time with Benefits **Work Arrangement:** Field Role **Career and Opportunity** Kemper is a diversified insurance holding company with a history spanning over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs. For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple. If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish. With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your potential for increased income. Superior performance is recognized through awards, prizes, and company-sponsored trips. **Benefits** Kemper offers competitive benefits, including: + Major Medical and Dental Insurance + Group Life Insurance + Short-Term & Long-Term Disability + 401(k) with Company Match + Paid Vacation + Employee Stock Purchase Program **Responsibilities** Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers. **Day-to-Day Activities:** + Conducting sales presentations, recommending products, and closing new sales + Prospecting for new sales opportunities + Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine + Responding promptly to service requests such as beneficiary changes, claims, and loans + Record keeping, accounting for money collected, and processing policy paperwork **Agent Expectations:** + Grow the assigned territory through new sales + Build strong working relationships with customers + Devote the time necessary to fulfill the responsibilities of the role + Pursue continuous professional development in insurance products and sales effectiveness **Minimum Qualifications** + Customer service experience + Must be at least 18 years of age + Valid driver's license with required auto insurance coverage + Dependable vehicle for daily travel + Ability to pass a background check, motor vehicle report, and drug screening + Authorization to work in the United States **Preparation** + **Licensing:** We provide free access to study tools and professional guidance to help you prepare for licensing exams + **Training:** New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager + **On-the-Job Training:** Earn a paycheck while learning your profession through hands-on experience **Opportunity is knocking. Don't let it pass you by!** _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality throughout our organization, and we work diligently to maintain a workplace that is free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper, and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $31k-38k yearly est. 42d ago
  • Part Time Field Services Representative- Talladega, AL

    Kemper Corp 4.0company rating

    Kemper Corp job in Talladega, AL

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. This is a part-time position earning $18.00 per hour. Position Responsibilities: * Collection of monthly premiums from policyholders in one or more assigned agencies * Answering questions or referring customers to proper department to resolve any issues * Follow-up on customer inquiries or concerns to ensure completion * Follow up on any outstanding balances to avoid policy lapses * Use of technology to process premium payments * Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: * Customer service experience * The ability to visit customers in-person at their homes * Must be at least 18 years of age * Valid driver's license with required 100/300 auto insurance * Dependable vehicle as daily travel is required * Ability to meet the requirements of a background check, motor vehicle report check and drug test * Excellent communication skills - both in person, via telephone and in writing * Ability to build and maintain customer relationships * Exceptional customer service skills * Resourcefulness in answering questions or solving any issues for the customer * Consistent follow up on any open issues related to customers * Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. #LI-JB1
    $18 hourly Auto-Apply 47d ago

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