Kemper jobs in Birmingham, AL - 31 jobs

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises Kemper is adding to the team and seeking an experienced Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. Position Responsibilities: * Perform systems analysis and development of business requirements for problems, projects and enhancements * Research and develop functional design documents * Responsible for requirements management with Kemper's AMS partners * Liaison with business for IT Run/Grow portfolio coordination * Provide inputs for both application testing and user acceptance testing * Provide analysis for production recovery efforts * Conduct release management activities for Kemper Auto portfolio * Achieve and maintain subject matter expertise across Kemper Auto's strategic applications and services * Lead complex change management activities, including: * Training (e.g., training plans and materials, training sessions) * Process improvements and efficiencies * Documentation support (e.g., operational procedures, troubleshooting guides) * Production readiness activities (e.g., war room, deployment support and checkout, user support) * Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve * Comply with and support all corporate, department and security policies and procedures * Support high level estimation and design during Ideation * Coordinate production activities such as: * Triage, troubleshooting * Data analysis * Product and compliance requests Position Qualifications: * 5-7 years of business systems analyst experience required * Expert knowledge of Property & Casualty Insurance * Non-standard Auto Insurance experience preferred * Must be well organized, detail oriented, able to multi-task, and reliable * Proficient with business analysis tasks including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis * Strong testing and production support background is needed * Advanced knowledge of system development lifecycle activities * Release and change management experience * Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage) * Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience * Current expertise using JIRA/Confluence * ServiceNow and AWS knowledge is a plus. * This position has to sit in either Birmingham or Jacksonville offices onsite hybrid model with the 65 remote day bank Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-WH-1

Job Description Join Farmers Insurance - The Hadder Agency, a premier insurance agency committed to delivering outstanding customer service in Hoover, Alabama. As a Customer Sales and Service Representative (CSSR) also known as a Property and Casualty insurance agent you will play a crucial role in safeguarding individuals and businesses against financial loss. By offering comprehensive insurance policies for homeowners, auto, and business liability, CSSRs provide essential protection against unexpected risks. In this vital position, you will be a key member of our team, actively contributing to our mission of meeting and exceeding the insurance needs of our clients. You will have the unique opportunity to establish meaningful connections with our customers, offering personalized assistance and tailored insurance solutions that cater to their specific needs. Your duties will include addressing customer inquiries, processing policy changes, and fostering lasting relationships that build trust and satisfaction. If you are passionate about exceptional customer service, possess outstanding communication skills, and have a sincere desire to make a positive impact in the lives of others, we invite you to seize this opportunity with Farmers Insurance - The Hadder Agency. This role not only offers a competitive base salary but also the possibility of significant commissions, making it an incredibly rewarding career path. With the demand for skilled insurance professionals steadily rising, becoming a CSSR positions you in a secure and promising industry. In this role, you will be a trusted advisor, empowering clients with the knowledge and resources they need to protect their most treasured assets. You'll have the chance to grow your own clientele while providing invaluable peace of mind to individuals and businesses facing life's uncertainties. Embrace this opportunity to make a meaningful difference while enjoying a fulfilling and prosperous career journey. Benefits Annual Base Salary + Commission Health Insurance Dental Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Paid Holidays Renewal Income Vision Insurance Paid Time Off (PTO) State Insurance Licensing Fee's Disability Insurance Tuition Reimbursement Responsibilities A ( CSSR) Customer Service and Sales Representative plays a critical role in safeguarding clients financial well-being. They expertly assess insurance needs, recommend tailored property and liability insurance policies, facilitate smooth application and sales processes, manage existing policies, and provide invaluable support during claims. Acting as a vital bridge between clients and insurance companies, P&C agents empower individuals and businesses to protect their assets from a range of risks, including accidents, theft, and natural disasters. **Key Responsibilities:** **Client Needs Assessment:** Engaging with clientsboth individuals and businessesto gain a deep understanding of their unique insurance requirements and identify potential risks. **Policy Recommendation & Sales:** Delivering expert recommendations on the most suitable P&C insurance policies (such as homeowners, auto, and business liability) while customizing solutions to align with the clients specific needs and budget. **Application & Sales Process:** Providing seamless guidance through the application process for both new and updated policies, ensuring an efficient and hassle-free experience. **Policy Management:** Proactively managing existing policies to accommodate changing client needs, enabling them to adapt their coverage as their circumstances evolve. **Claims Assistance:** Offering dedicated support throughout the claims process, ensuring policyholders complete all necessary forms accurately and meet required criteria. **Client Relations:** Cultivating and nurturing strong relationships with new and existing clients to build trust and provide ongoing, reliable support. **Administrative Tasks:** Maintaining meticulous client records, managing policy documents, and staying abreast of insurance protocols and coverage requirements to ensure the highest standards of service. **How They Do It: **Marketing & Prospecting:** Leveraging innovative marketing strategies to attract and secure new clients, demonstrating their commitment to growth and service excellence. **Networking:** Building strategic connections to expand their reach and enhance client relationships. **Continuous Education:** Committing to ongoing education to remain at the forefront of industry standards and emerging policy offerings, ensuring clients receive the best solutions available. **Liaison Role:** Serving as the pivotal point of contact between policyholders and insurance carriers, ensuring clear, consistent communication and optimal coverage that delivers peace of mind. Requirements To apply for a position, candidates must have or be willing to obtain a Property & Casualty insurance license before starting work. The Hadder Agency offers partial reimbursement for licensing costs after completing the training period. Success as a ( CSSR ) Customer Service and Sales Representative requires a mix of interpersonal and technical skills: **Interpersonal & Soft Skills** - **Communication & Listening**: Clearly explain policies and actively listen to clients' needs. - **Relationship Building**: Establish trust and strong connections for long-term satisfaction. - **Empathy & Emotional Intelligence**: Understand clients' emotions to provide appropriate solutions. - **Customer Service**: Respond promptly and helpfully to client inquiries. **Technical & Professional Skills** - **Product Knowledge**: Understand insurance products to advise clients effectively. - **Analytical & Problem-Solving**: Assess client needs to find suitable policies. - **Sales & Negotiation**: Persuade clients and negotiate terms to secure business. - **Digital Proficiency**: Be comfortable with software and CRM systems. - **Time Management**: Organize tasks efficiently, especially with flexible hours. **Work Ethic & Mindset** - **Persistence & Determination**: Stay resilient through the sales process. - **Honesty & Integrity**: Build a trustworthy reputation in the insurance field. - **Adaptability**: Adjust to industry changes and client needs effectively.

Job DescriptionAre you a sales professional with a winning attitude looking for a rewarding career with a reputable company? We are looking for Licensed Sales Professionals to work directly for our Agency. Whether you are just beginning your insurance career or looking to take your current insurance career to the next level, we want to talk to you! Youll quickly realize that a Licensed Sales Professional career with Allstate is so much more than just selling insurance. Every day youll make an impact on peoples lives by helping protect what matters most. All backed by a company thats been putting people in good hands for nearly 85 years. Responsibilities and Duties - Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases. -Cross sell additional Allstate products to existing client households where necessary. -Generate quotes at a high volume and meet new business production goals and objectives as established. -Conduct policy reviews and update policies and coverage as needed. -Follow through and exceed current and prospective client expectations. -Enjoy the Flexibility of working in an office or from your own home. Qualifications and Skills -Highly motivated, ambitious, resilient self-starter and sales closer. -Successful track record of meeting and/or exceeding goals in a high-volume sales environment -Ability to create relationships and build trust from a cold start. -Strong communication and interpersonal skills -Ability to quickly learn and adapt to new technology systems -Proficiency to multitask, follow through, and follow up -Excellent time management and organizational skills. -Efficient and driven to fulfill client needs. -Coachable, sales minded professional Required experience: -Insurance Industry: 2 years (recommended) -Sales: 2 years Required education: -High school or equivalent Licensing Requirements: -A Property and Casualty Insurance license. -Life and Health Insurance License -Compensation: Uncapped commission + Bonus opportunities The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.

Chubb is seeking a Private/Not for Profit (PNP) Executive Underwriter that will help to execute growth and underwriting business strategies by implementing established action plans and goals for the Birmingham Branch. This position will work within the local branch and Financial Lines teams to achieve profitable underwriting results through the growth, development, servicing and underwriting of Private & Not-for-Profit business of all sizes. The Private Not for Profit book has a sizeable premium base in the region, which is produced from many trading relationships spread around the geography. The region itself consists of five branches including Atlanta, Charlotte, Tampa, Nashville and Birmingham. We are looking for someone with a strong sense of responsibility to ensure our obligations are made and kept with agency partners. The candidate will build strong relationships with our distribution partners to be successful. The individual will need the ability to effectively communicate and leverage relationships with other business units to create a ‘win win' environment and help profitably grow Chubb's business. Responsibilities Profitability and Production: Helps deliver on the established New and Renewal business goals as exhibited by the Financial Lines Branch plan. Help drive P&L accountability including responsibility for premium, profitability, growth, retention, and expense plans/results. This may include weekly projections/forecasts as well as business and budget planning produced by the branch. Ensure profitability through underwriting integrity by meeting all underwriting standards as outlined by Financial Lines Home office and all applicable Underwriting Guidelines, Authorities, Playbooks and Position Papers including: Risk Selection Pricing & Attachments including Rate Change Goals Terms & Conditions Manuscript Form & Endorsement processes File Construction and documentation Producer Management: Partners with the local Chubb branch team to enhance producer relationships and results. Develops and drives new business including completing target account responsibilities. Implements sales management process including business plans for key producers. Collaborates with other business units to drive growth and implement cross sell strategies within Financial Lines and across the P&C teams in Small Commercial, Commercial Insurance, and Major Accounts. Collaborates with Renewal Underwriting Service Branch to maximize efficiency of qualifying business; leverages NBS and online quoting capabilities to enhance efficiency and support new business generation; pursues small Financial Lines business in conjunction with Small Commercial sales reps embedded locally or within the region. Represents Financial Lines in the marketplace amongst brokers, customers, competitors, and industry organizations; must be able to play a key leadership role accordingly. Minimum of 3-5 Years Underwriting Experience with strong knowledge of Private/NFP products, underwriting, marketing and the competitive environment. Knowledge, skills and abilities in revenue generation, staff leadership and producer management. Exhibited competencies in communication, collaborating and executing strategy. Well-established track record of overseeing a profitable book of business and high level of underwriting expertise. Strong presentation skills and effective communication of strategies, goals and plans. Influence management and proven ability to balance multiple stakeholder perspectives to achieve business goals. Collaborative partner with the branch, home office, claims, marketing and operations. Experience with Agency and Broker Relations/ Customer Management.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. POSITION SUMMARY: Plans, organizes, and develops training curriculum, materials, and programs to meet training needs. Conducts and facilitates training programs and workshops. Works with management and subject matter experts to ensure course materials are current and relevant to training needs. Analyzes learner needs, plans and coordinates skill assessments and training. Uses training program satisfaction levels, proficiency testing, and learner job performance data to enhance training programs. POSITION RESPONSIBILITIES: * Works with business leaders and subject matter experts to conduct needs analysis, develops learning objectives, content outline, presentation & training method, appropriate job aides and technology integration. * Designs and develops training programs, training materials and curricula using instructional design methodologies. * Creates facilitator guides and performance support tools. * facilitates training programs using appropriate techniques. * Helps establish meaningful training effectiveness measurement criteria. * Assists with process improvement initiatives. * Identifies issues or concerns with current training and takes appropriate action to reduce learning constraints and improve desired behaviors, outcomes and training results. POSTION QUALIFICATIONS: * 3+ years of auto claims adjusting experience handling coverage, liability, injury, and damage claims. * Possesses excellent verbal and written communication skills with the ability to communicate complex subject matter in clear and simple terms. * Exhibits superior professionalism and presentation skills. * Training, mentoring, or leadership experience is highly preferred. * Knowledge of adult learning principles, instructional design methods, and virtual facilitation skills preferred. * Must be a self-starter and can work independently * Must be able to effectively manage time, projects and resources. * Displays proficiency in using multimedia training resources and MS Office applications such as Word, PowerPoint, Excel, Teams, virtual training platforms, etc. * This is an in office job The range for this position is $29.76 to $50.74 hour. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete i

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Kemper is currently seeking a full-time Technical Architect with a focus on Guidewire PolicyCenter / BillingCenter applications supporting Kemper's Property and Casualty businesses. Be responsible for providing architecture leadership across multiple development teams and working with both IT and Business teams to define their roadmap, solution architecture, detailed design, and hands on development. Position Responsibilities: * Enterprise architecture for Guidewire PolicyCenter and BillingCenter * Work with business and IT teams to develop solution architecture and design. * Support teams throughout the development, testing, and implementation phases of large programs. * Work with DevOps teams to implement automation to support cloud deployment in AWS. * Responsible for both integrations and configurations in InsuranceSuite. Position Qualifications: * Guidewire - Must have 8+ years in a senior technical role implementing PolicyCenter and/or BillingCenter. * Domain Knowledge - Must have domain knowledge of Personal Auto or Commercial Auto P&C lines of business. Experience with enterprise data management, reinsurance accounting, and reporting operations a plus. * Education - Education equivalent to a college degree in computer science or related field, or the equivalent in related work experience * Experience - 8+ years of experience in designing, building, and implementing large scale software solutions. * Technology - Strong working knowledge of Guidewire GOSU, GWCP , APD, PCF, EdgeAPI, XML, JSON, and Java. Experience with Guidewire Digital products, AWS Cloud, EKS, DevOps, Jenkins, Tomcat, Postgres Aurora,Apache HTTPD, Load Balancers, and APM tools (DataDog,AppD, Splunk etc) * This position works at our office. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. The range for this position is $99,000 to $164,800. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.). Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-AK-1

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Part Time Field Service Representative in Talladega (25 hours a week) will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. Position Responsibilities: Collection of monthly premiums from policyholders in one or more assigned agencies Answering questions or referring customers to proper department to resolve any issues Follow-up on customer inquiries or concerns to ensure completion Follow up on any outstanding balances to avoid policy lapses Use of technology to process premium payments Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: Customer service experience The ability to visit customers in-person at their homes Must be at least 18 years of age Valid driver's license with required 100/300 auto insurance Dependable vehicle as daily travel is required Ability to meet the requirements of a background check, motor vehicle report check and drug test Excellent communication skills - both in person, via telephone and in writing Ability to build and maintain customer relationships Exceptional customer service skills Resourcefulness in answering questions or solving any issues for the customer Consistent follow up on any open issues related to customers Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide experience to our stakeholders that delivers on our promises. At Kemper, the Senior Software Developer provides technical support for multiple applications and system software technologies within areas of expertise. Holds advanced certifications for coding/development. Owns and resolves complex technical problems and issues with assigned applications and work processes. Position Responsibilities Provides technical support for multiple applications and system software technologies within areas of expertise. Develops, documents and executes unit test cases. Delivers quality and timely results. Owns and resolves complex technical problems and issues with assigned applications and work processes. Review and recommend test plans for impacted areas and end to end test coverage. Complies with and supports all corporate, department and team policies and procedures. Keeps manager, project teams/managers and business customers informed of activities and problems within assigned areas of responsibility; refers matters beyond limits of authority to manager for direction. Recommend improvements to existing processes or propose new ones, to improve the quality of project deliverables Ensure reviews for quality (accurate and complete) application software designs are scheduled and conducted to ensure optimal use of software systems. Consults with internal and external customers on the utilization of applications computing technologies, within areas of expertise, to ensure that customers optimize the value of those technologies. Leads projects across technical disciplines; plans for the appropriate resources needed. Develop technical knowledge and performance skills of IS projects teams for multiple applications. Researches, evaluates and recommends new technologies independently or with the architect's implementation. Implement and support proof-of-concept activities for new technologies. Develops and obtains sign offs on technical specs, design documents, functional designs and requirements. Guide teams on long term solutions for resolving frequently occurring production problems and reducing defect leakage. Ensure code is being developed per standards with a focus on maintainability and ensure unit test cases are being developed, documented and executed with the test results recorded. Ensure that the technical design presented by the architects is followed by the software development staff. Ensure batch cycles are being executed according to plan and that defects are resolved in an accurate and timely fashion. Lead team in successful completion of phase gates for projects Position Qualifications 8+ Years of Experience Bachelor's degree, equivalent work experience or appropriate technical certification. Advanced certifications for coding/development Experience in technical disciplines such as Java and Spring Boot and microservices programming Experience in technical disciplines such as Rest, Soap, Angular and AWS Knowledge and experience with Amazon Aurora PostgreSQL Experience with monitoring tools such as Splunk, AppDynamics, and Grafana Demonstrates advanced technical skills. Advanced knowledge of a specific programming language and a good knowledge of related languages. The ability to provide technical leadership on large/complex application installation, development and support projects; Advanced knowledge of program design methods and techniques and standard development tools. Use knowledge of new frameworks, tools and languages and make recommendations in applications as appropriate. Ability to understand and identify improvement areas in architecture and integration designs Ability to teach and provide instruction to co-workers and provide feedback on progress toward goals. Demonstrates excellent leadership qualities in managing the work of a team of professional employees. Experience with cloud development practices Able to follow and create best practice development standards Worked with various project methodologies (agile and waterfall) Able to translate business to technical requirements. Requires minimal managerial direction Understands technical controls, security concepts and SOX requirements Professional experience within Insurance or Financial Services preferred Performs other related duties as assigned. The range for this position is $89,000 to $148,100. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-MK

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development About the Role: The Watts Agency is looking for an Insurance Customer Service Representative to join our team in Hoover, AL. We are looking for an enthusiastic individual to provide excellent customer service and to promote this idea throughout the organization. Responsibilities: Provide excellent customer service and support to policyholders Answer customer inquiries regarding insurance information Process insurance applications and claims Develop and maintain relationships with customers Assist customers with billing and payment questions Maintain accurate customer records Identify and resolve customer issues Provide guidance and advice to customers on insurance options Requirements: High school diploma or equivalent Previous customer service experience Excellent communication and problem-solving skills Strong organizational and time management skills Ability to work in a fast-paced environment Knowledge of insurance products and services Valid insurance license Computer proficiency About Us: The Watts Agency has been providing quality insurance services to the Hoover, AL area for over 25 years. Our customers appreciate our commitment to providing excellent customer service and our employees enjoy a friendly, team-oriented work environment.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. The Field Service Representative will focus on insurance premium collection for at least one assigned territory (agency) of the district. They will keep the collections current, offering exceptional door-to-door customer service skills and providing new sales referrals for follow up. Position Responsibilities: Collection of monthly premiums from policyholders in one or more assigned agencies Answering questions or referring customers to proper department to resolve any issues Follow-up on customer inquiries or concerns to ensure completion Follow up on any outstanding balances to avoid policy lapses Use of technology to process premium payments Administrative responsibilities in updating and maintaining customer and payment information Position Qualifications: Customer service experience The ability to visit customers in-person at their homes Must be at least 18 years of age Valid driver's license with required 100/300 auto insurance Dependable vehicle as daily travel is required Ability to meet the requirements of a background check, motor vehicle report check and drug test Excellent communication skills - both in person, via telephone and in writing Ability to build and maintain customer relationships Exceptional customer service skills Resourcefulness in answering questions or solving any issues for the customer Consistent follow up on any open issues related to customers Takes initiative and is self-driven to succeed Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role Career and Opportunity Kemper is a diversified insurance holding company with a history spanning over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs. For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple. If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish. With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your potential for increased income. Superior performance is recognized through awards, prizes, and company-sponsored trips. Benefits Kemper offers competitive benefits, including: Major Medical and Dental Insurance Group Life Insurance Short-Term & Long-Term Disability 401(k) with Company Match Paid Vacation Employee Stock Purchase Program Responsibilities Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers. Day-to-Day Activities: Conducting sales presentations, recommending products, and closing new sales Prospecting for new sales opportunities Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine Responding promptly to service requests such as beneficiary changes, claims, and loans Record keeping, accounting for money collected, and processing policy paperwork Agent Expectations: Grow the assigned territory through new sales Build strong working relationships with customers Devote the time necessary to fulfill the responsibilities of the role Pursue continuous professional development in insurance products and sales effectiveness Minimum Qualifications Customer service experience Must be at least 18 years of age Valid driver's license with required auto insurance coverage Dependable vehicle for daily travel Ability to pass a background check, motor vehicle report, and drug screening Authorization to work in the United States Preparation Licensing: We provide free access to study tools and professional guidance to help you prepare for licensing exams Training: New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager On-the-Job Training: Earn a paycheck while learning your profession through hands-on experience Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality throughout our organization, and we work diligently to maintain a workplace that is free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper, and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it. #DCE34

**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Position Summary:** The Director, Business Performance Analytics position is focused on providing actionable insight and recommendations to senior leadership and key business partners within the Claims organization, acting as a curious and analytically driven consultant who leads their team to solve ambiguous business problems. This logic and data-driven approach is critical to bringing understanding to specific operational processes along with comprehending the interconnected relationships across cross-functional categories within Claims. Insight obtained through analysis will be compiled into a comprehensive story to share initial findings and then monitored for ongoing performance improvement. Establishing a framework and roadmap to address long term goals will be critical, along with developing an effective team structure to lead day to day project work. Coaching and developing the team related to their domain knowledge, analytical problem solving, and storytelling abilities will be essential. This role must maintain a strong connection with business partners to collaborate on insight and problem-solving strategies. **Position Responsibilities:** + Mentors and coaches to ensure professional development for a team of analytics professionals including individual contributors and managers. Actively looks for opportunities to help team grow their skills and knowledge base. + Provides timely constructive feedback on performance. Varies coaching style to help team members reach their full potential. + Manages a portfolio of long-term projects effectively with limited guidance. Identifies a critical path and key dependencies for each project. Does both proactively and checks in appropriately. + Leverages differences in perspectives and priorities within and across teams to optimize outcomes. + Proactively engages business partners to explore new approaches that may optimize results. + Leading development of analysis to solve ambiguous business problems and proactively maintain focus on gaining understanding and clarity + Enabling understanding by various levels of leadership to comprehend trending and monitor business performance + 25% travel may be required **Position Requirements:** + 7+ years of experience working in a professional environment in a similar position + 3+ years of experience in the insurance industry preferred + 3+ years of experience in a leadership role preferred + Curious problem solver who enjoys answering ambiguous questions and providing relevant recommendations for improvement + Advanced skills with Tableau or Power BI to use data to tell a comprehensive story and allow self-directed guided user driven analysis + Python or R or other programming language + SQL to query relational databases + Ability to apply descriptive analytics to analyze data and validate assumptions + Strong interpersonal and communication skills to partner with business stakeholders + Dynamic leadership capabilities to set a forward-looking vision for team and establish development plans to achieve needed outcomes + Ability to coordinate a large portfolio of work + Experience with process improvement principles are a plus + Sponsorship is not accepted for this opportunity + This role can be worked hybrid from a local Kemper office. Up to 25% travel could be required. + The range for this position is $111,900 to $186,700 When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ **_Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._** \#LI-JO1 \#LI-HYBRID **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.

Would you like to own a meaningful financial services practice under the Allstate brand? Scale your existing practice with proven support, flexibility and access to new customers. We're looking for professionals with a growing practice who would like to use the Allstate brand and resources to expand, in your community. Your Practice. As an Allstate Financial Specialist, you'll build your own financial services practice with support from Allstate. Your partnership with Allstate Agency owners will drive new business in your community and support your access to new revenue streams Your Support Team. We support our Financial Specialists across the nation with a variety of product offerings and continued education that helps them succeed. Financial specialists can share space with an Allstate agency owner and obtain leads from them. Your Rewards. We believe hard work should be rewarded. At Allstate, we offer unlimited earning potential that's always connected to the growth of your business. Your Work. A typical agency office has one financial specialist who meets with customers face-to-face and a team of licensed professionals who enhances the team's ability to build deep relationships with customers and provide leads. Allstate provides support and expertise to help you build your business. Are You a Fit? We are looking for someone who possesses an unquenched entrepreneurial spirit and a strong track record of success. You'll also need to have: • At least 2 years of life insurance or financial services customer facing sales experience • State Life/Health Insurance Licenses • FINRA Series 6 or 7 and 63 (if applicable) licenses • Blended mix of protection and asset accumulation sales • Prior Experience as a Financial Advisor, Financial Planner, Registered Representative or Investment Representative preferred • Professional designations such as RICP, FSCP, CLU, ChFC, CFP and LUTCF preferred • Bachelor's degree (or higher) with emphasis on business preferred Subject to all terms and conditions outlined in the Allstate Personal Financial Representative (PFR) agreements. If selected to be an Allstate PFR, bring your financial experience and proven track record to Allstate. Allstate PFRs are not franchisees. Except in NY, they are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Securities offered through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. **************. Allstate is an Equal Opportunity Company. Note: Life and Health, and FINRA Series 6 & 63 (if applicable) licenses are required. To sell investment advisory services, Series 65 or 7 & 66 licenses would also be required. ©2018 Allstate Insurance Company, Northbrook, IL. Skills At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you'll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It's easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. Allstate Careers Learn more about Allstate United States. Learn more about Allstate Northern Ireland. Learn more about Allstate India Private Limited. For more information about Allstate's Website Accessibility Statement, please click here: Allstate Website Accessibility Statement Allstate Personal Financial Representatives are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Allstate is an Equal Opportunity Company. © 2019 Allstate Insurance Co.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Senior Software Developer provides technical consulting for application software development or computing technologies within areas of expertise. Demonstrates a thorough knowledge of a specific programming language. Identifies and resolves complex technical problems and issues with assigned applications and work processes. Position Responsibilities * Provides technical consulting and support for application software development or computing technologies within areas of expertise. * Develops, documents and executes unit test cases. * Delivers quality and timely results. * Identifies and resolves complex technical problems and issues with assigned applications and work processes. Escalates problems beyond level of expertise to manager, more experienced technical staff or vendor representatives. * Review and recommend test plans for impacted areas and test coverage. * Complies with and supports all corporate, department and team policies and procedures. * Keeps manager, project teams/managers and business customers informed of activities and problems within assigned areas of responsibility; refers matters beyond limits of authority to manager for direction. * Recommends improvements to existing processes or proposes new ones, to improve the quality of project deliverables. * Performs code and design reviews. * Consults with internal and external customers on the utilization of applications computing technologies, within areas of expertise, to ensure that customers optimize the value of those technologies. * Leads projects within specified technical disciplines; plans for the appropriate resources needed. * Develop technical knowledge and performance skills of IS projects teams, within areas of expertise. * Researches, evaluates and recommends new technologies independently or with the architect's implementation. * Supports proof-of-concept activities * Develop technical specs, design documents, functional designs and requirements. Position Qualifications * 5 Years of Experience * Bachelor's degree, equivalent work experience or appropriate technical certification. * Experience in technical disciplines such as Java and Spring Boot and microservices programming * Experience in technical disciplines such as Rest, Soap, Angular and AWS * Knowledge and experience with Amazon Aurora PostgreSQL * Experience with monitoring tools such as Splunk, AppDynamics, and Grafana * Experience with Code Analyzer and scanning tools (SonarQube / Veracode) * Ability to support multiple software applications * Knowledge of cloud development practices preferred * Ability to code, unit test and debug complex business applications * Ability to write systems design specifications for complex applications * Understanding of the software development life cycle * Ability to quickly learn new/emerging technologies and resolve any problems involved in integrating these new/emerging technologies with our systems. * Ability to manage own time and prioritize activities and resources to deliver timely results. * Ability to gather and analyze complex facts and data and to draw correct inferences from the information. Assesses alternatives and presents logical solutions to problems. * Ability to influence events to achieve results. Originates independent action rather than passively reacting to events as they occur. * Able to follow industry defined best practice development standards. * Professional experience with frameworks and development tools * Experience in executing and supporting testing. * Worked with various project methodologies (agile and waterfall) * Able to translate business to technical requirements. * Understands technical controls, security concepts and SOX requirements. * Good understanding of the insurance industry and company business practices preferred. * Ability to address and analyze impact of system issues. * Performs other related duties as assigned. * This position works onsite at the Kemper office. The range for this position is $79,500 to $132,900. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-AK

The Birmingham Retail Branch is comprised of over $210M in gross written premium, encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal Risk Services, Financial Lines and Small Business. The total Commercial Segment is $162M in GWP and Personal Lines is $49M in GWP. The Birmingham Branch Manager will focus on building out a strategy to aggressively grow Small Commercial/Lower Middle Market, Commercial Insurance, Major Accounts & Personal Lines, which presents opportunity. The Birmingham Branch Manager reports to the Regional Executive Officer of the Southeast Region to successfully drive financial performance of the Birmingham Retail Branch which encompasses the states of Alabama and Mississippi. The Branch Manager's responsibilities include leading and executing activities which achieve the Branch goals related to business development, distribution management, customer penetration and retention, regulatory compliance and staff development to positively impact profit, revenue growth, customer relations, and employee development for each of our segments, products and services, along with matrix management responsibilities for all local employees. Additionally, the Branch Manager will collaborate with the REO, Regional and National Managers and other network and corporate resources to drive results, implement process improvements and to maximize efficiencies. The Birmingham Branch Manager is specifically accountable for: Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace Providing direction and leadership in driving consistent profit and growth in the branch Establishing a vision for future growth for the territory, and working with the businesses to realize that vision Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business Serving as the senior Chubb executive in the local marketplace Collaborating with Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders Ensuring that effective producer planning, prospecting and account rounding strategies and processes are in place Bringing the diverse elements of the organization together to meet the needs of our customers Managing all underwriting and service personnel to accomplish internal and external objectives Providing leadership and direction for critical business functions including: Planning and budgeting, expense management, recruitment, retention and development of staff, performance management, and team building Demonstrated advanced competencies in results orientation, customer focus, teamwork & collaboration, leadership, communication, and coaching/developing others Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation, and current issues Depth of experience and expertise in at least one of several disciplines including underwriting, claims or other service departments Strong financial acumen Extensive experience in managing customer, broker and agency relationships High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies Proven success in leading, coaching and developing people. Education and Experience: Bachelor's degree or equivalent experience; advanced degree preferred Previous Leadership experience in Field Operations and/or experience managing a P/L for a business unit from a branch or region standpoint. Open to relocation

Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Competitive salary Flexible schedule Paid time off Parental leave Training & development PURPOSE: The CSR is under the immediate supervision of the agency manager to do routine data entry, office work of normal complexity, endorsements, remittance and answer the telephones in accordance with established standards and procedures. Work is expected to be high in quality and accuracy. The CSR must have a working knowledge of office routines and requires the exercise of a limited degree of independent judgment and to do related office work as directed. The CSR may be exposed to confidential information and therefore is required to adhere to all Allstate corporate privacy requirements. LICENSING REQUIREMENTS: The CSR is required to obtain a current property and casualty license prior to employment. MINIMUM PERFORMANCE REQUIREMENTS: Will be determined by the Agency Principal and/or the agency manager on a monthly basis. ESSENTIAL FUNCTIONS: Maintain and organize agency files, both electronic and paper Prepare agency solicitation, renewal conservation and other customer mailings Maintain correspondence on customers files Run weekly and daily audits Runs and processes additional Alliance audits as requested by other members of the staff Follow up and complete all trailing documents for new and existing clients Answer incoming calls expeditiously and courteously and direct them to the appropriate person promptly and efficiently Greets all customers coming into the agency in a friendly and helpful manner Receives and processes insurance payments excluding those processed at time of binding Receives and processes endorsements in an expeditious and efficient manner Provide and verify general and non-technical information to inquiries over the telephone or in person Work well with other employees and is a team player with a positive attitude MAINTAIN A POSITIVE AND SELF DRIVEN, SELF MOTIVATED ATTITUDE!

Details #LI-JB1

**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Position Summary:** Kemper Home Service team seeking a Sales Manager to work with agents within their assigned territory. The job functions of the Sales Manager include recruiting, training and supervising the agents (average of seven) assigned. **Position Responsibilities:** + Responsible for the performance of his/her agents and is expected to achieve results through consistent recruiting, training and supervising activities + Continuously prospecting for agent candidates. + Regularly works with the assigned agents, supervising and monitoring the agent's job functions including sales and collection activity. + Conducts business inspections in the field and by phone to ensure that company policies and procedures are being followed. + Provides service for agencies without an assigned agent. + Reports to the District Manager. **Position Qualifications:** + 2+ years of sales management or equivalent experience. + Fully licensed in Life, Health, Property and Casualty required. + This position requires work in-office and in the field, as business dictates, 50-100% of time will be spent in the field to recruit, train/develop, and support agents in their assigned territories. _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.

**Details** Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises Kemper is adding to the team and seeking an experienced Business Systems Analyst to support the Kemper Auto Run/Grow portfolio. **Position Responsibilities:** + Perform systems analysis and development of business requirements for problems, projects and enhancements + Research and develop functional design documents + Responsible for requirements management with Kemper's AMS partners + Liaison with business for IT Run/Grow portfolio coordination + Provide inputs for both application testing and user acceptance testing + Provide analysis for production recovery efforts + Conduct release management activities for Kemper Auto portfolio + Achieve and maintain subject matter expertise across Kemper Auto's strategic applications and services + Lead complex change management activities, including: + Training (e.g., training plans and materials, training sessions) + Process improvements and efficiencies + Documentation support (e.g., operational procedures, troubleshooting guides) + Production readiness activities (e.g., war room, deployment support and checkout, user support) + Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve + Comply with and support all corporate, department and security policies and procedures + Support high level estimation and design during Ideation + Coordinate production activities such as: + Triage, troubleshooting + Data analysis + Product and compliance requests **Position Qualifications:** + 5-7 years of business systems analyst experience required + Expert knowledge of Property & Casualty Insurance + Non-standard Auto Insurance experience preferred + Must be well organized, detail oriented, able to multi-task, and reliable + Proficient with business analysis tasks including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis + Strong testing and production support background is needed + Advanced knowledge of system development lifecycle activities + Release and change management experience + Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage) + Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience + Current expertise using JIRA/Confluence + ServiceNow and AWS knowledge is a plus. + This position has to sit in either Birmingham or Jacksonville offices onsite hybrid model with the 65 remote day bank Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. \#LI-WH-1 **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.