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Store Manager jobs at Ken Garff Automotive Group

- 667 jobs
  • Service Manager - Ken Garff Porsche of Lehi

    Ken Garff Automotive 4.3company rating

    Store manager job at Ken Garff Automotive Group

    Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work! Porsche of Lehi, a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Manager that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork. As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers! Here's why you'll want to work here: Great culture and real career growth Competitive compensation package Opportunity to work with one of the largest family owned group of dealerships Paid Time Off and 401k with Company match Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance Year-end bonus program for all employees (Garff Giveback) Employee discounts on Vehicle Purchase, Parts, Service and More! Here's what you'll be doing: Forecast, meet goals, and objectives for the department Prepare and administer an annual operating budget for the service department Understand, keep abreast of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc. Hire, train, motivate, counsel, support and monitor the needs and performance of all service department staff (approx. XX direct reports) Serve as liaison with BRAND factory representatives Handle escalated situations and follow-up, as needed Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances Quality-check completed jobs as needed Keep abreast of new equipment and tools available and recommend purchases Ensure that the work areas and customer waiting area are kept clean and inviting Control the performance of the department using these tools: Daily Operating Control, efficiency and productivity control, comeback reports, order trends and metrics, warranty reports, telephone surveys, and monthly forecasts Handle staff's time-off requests, payroll corrections, and other managerial tasks Maintain reporting systems required by general management and the manufacturer Here's what you'll need: 5-10 years in a Service Management/Leadership role Proven track record in building and developing a high performing service department Team oriented, hand-on, and inclusive leadership style High School diploma or equivalent, college degree preferred Must be able to provide references upon request A valid in-state driver's license and a good driving record, per company standards Strong problem-solving and communication skills (written and verbal) Advanced knowledge of automobiles and repair work Advanced computer and technical skills; having previously used Ignite/Dealer Track/Arkona We are an Equal Opportunity Employer (( We Hear You ))
    $45k-68k yearly est. Auto-Apply 29d ago
  • Operations Manager - Day and Night Shift Availability

    Carvana 4.1company rating

    Phoenix, AZ jobs

    Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: • Oversee day-to-day operations within the Inspection Center. • Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. • Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. • Ensure adherence to operating standards, systems, policies, procedures, and performance standards. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Maintain supervisory staff by recruiting, selecting, orienting, and training employees. • Ensure progression path training and certification processes are consistently executed. • Train and mentor leads and associates by providing competency-based feedback. • Ensure adequate production capacity levels for each line and assist with production planning. • Ensure compliance with all health and safety and loss prevention guidelines. • Provide vision and guidance to the reconditioning team in meeting performance metrics. • Positively reinforce and engage the team regarding quality, production and cost objectives. • Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • 5 years of management experience either in automotive or a lean manufacturing environment. • Knowledge of lean manufacturing principles. • Experience leading and developing associates. • Proven ability to obtain project deliverables and company metrics. • Ability to read, write, speak and understand English. • Must be at least 18 years of age. • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Ability to maintain high volume and high-quality content in a fast-paced environment. • Excellent written, verbal and interpersonal communication skills. • Ability to work with and through teams to achieve results • Strong analysis and decision making ability. • Proficient computer skills. • Ability to work overtime and on weekends. • Ability to walk up to three miles each day. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
    $31k-34k yearly est. 12d ago
  • Operations Manager - Day and Night Shift Availability

    Carvana 4.1company rating

    Arizona jobs

    Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: • Oversee day-to-day operations within the Inspection Center. • Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. • Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. • Ensure adherence to operating standards, systems, policies, procedures, and performance standards. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. • Maintain supervisory staff by recruiting, selecting, orienting, and training employees. • Ensure progression path training and certification processes are consistently executed. • Train and mentor leads and associates by providing competency-based feedback. • Ensure adequate production capacity levels for each line and assist with production planning. • Ensure compliance with all health and safety and loss prevention guidelines. • Provide vision and guidance to the reconditioning team in meeting performance metrics. • Positively reinforce and engage the team regarding quality, production and cost objectives. • Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. • 5 years of management experience either in automotive or a lean manufacturing environment. • Knowledge of lean manufacturing principles. • Experience leading and developing associates. • Proven ability to obtain project deliverables and company metrics. • Ability to read, write, speak and understand English. • Must be at least 18 years of age. • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years). • Ability to maintain high volume and high-quality content in a fast-paced environment. • Excellent written, verbal and interpersonal communication skills. • Ability to work with and through teams to achieve results • Strong analysis and decision making ability. • Proficient computer skills. • Ability to work overtime and on weekends. • Ability to walk up to three miles each day. • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. • Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. • Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
    $31k-34k yearly est. 12d ago
  • Collision Center Manager

    Carvana 4.1company rating

    Arizona jobs

    At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: The Line Lead, Paint role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing: Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. Meet or exceed inventory production goals on a daily, weekly and monthly basis. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. Prevent and resolve conflict among team members. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Review and approve identified mechanical and physical defects of incoming inventory. Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production. Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. Effectively manage multiple associates, including ensuring appropriate employee development and performance management. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. High School Diploma or GED equivalent Experience using computers Must be at least 18 years of age Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process Demonstrated understanding of our current reconditioning processes and lean principles Valid unrestricted driver's license with a clean driving record in the last 3 years Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to effectively delegate tasks to team members. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral. Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to multitask and prioritize effectively. Ability to resolve complex issues with guidance from others. Ability to work overtime and on weekends. Ability to work variable schedule(s) as necessary. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. What we'll offer in return Full-Time Position with a competitive salary Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy, both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $27k-32k yearly est. 12d ago
  • Assistant General Manager - ADESA Auto Auction

    Carvana 4.1company rating

    Tempe, AZ jobs

    About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $30k-35k yearly est. 12d ago
  • Assistant General Manager - ADESA Auto Auction

    Carvana 4.1company rating

    Arizona jobs

    About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $30k-35k yearly est. 12d ago
  • Assistant General Manager - ADESA Auto Auction

    Carvana 4.1company rating

    Mesquite, TX jobs

    About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $33k-39k yearly est. 12d ago
  • Technical Training Manager

    Griffin Global Systems, Inc. 4.4company rating

    San Antonio, TX jobs

    THIS IS A HYBRID ROLE BASED OUT OF SAN ANTONIO, TEXAS!!! YOU MUST BE LOCATED IN SAN ANTONIO OR RELOCATE TO SAN ANTONIO FOR THIS OPPORTUNITY! Required education & experience High school diploma required; relevant technical certifications or post-secondary education preferred. Hands-on experience in technical training preparation and instructional delivery Background in engines, diagnostics, or similar heavy-duty applications Great communication and facilitation skills High level of organization and ability to manage training initiatives
    $48k-76k yearly est. 4d ago
  • Automotive Fixed Operations Manager

    Dent Wizard International 4.6company rating

    Austin, TX jobs

    *For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *Job Title:* Fixed Operations Manager *Location:* Austin, TX *Reports To:* District Manager *Position Summary* The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service. *Essential Duties & Responsibilities* *Leadership* * Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely. * Schedule Technicians and manage workload distribution. * Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs. * Hire new Technicians and oversee onboarding for smooth integration into service operations. * Provide technical support and share best practices to maximize Technician productivity. * Identify high-potential Technicians and coordinate advanced or cross-training opportunities. * Deliver balanced, real-time feedback and address performance deficiencies proactively. * Develop and implement performance improvement plans as needed. * Conduct formal annual performance reviews. *Operations* * Serve as the pivot point between customers, Technicians, and the home office. * Initiate and maintain business relationships with auctions, rental agencies, and auto dealers. * Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration). * Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis. * Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities. * Lead monthly Technician meetings to share company updates and strategic direction. * Continuously improve personal sales skills and industry knowledge. *Administrative* * Ensure compliance with facility regulatory standards and company policies. * Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment. * Manage inventory levels and control shop waste. * Reinforce company expectations regarding professionalism, customer service, and quality standards. * Prepare operational updates and Technician performance reports. *Qualifications* *Required* * Proven experience coaching and managing team performance. * Ability to manage multiple projects with varying timelines and priorities. * Strong service orientation and ability to collaborate across sales channels. * Excellent presentation and communication skills; credible and persuasive communicator. * Solid understanding of financial results and material cost management. * Sound judgment and problem-solving skills. * Knowledge of local and federal environmental, health, and safety regulations. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
    $55-60 hourly 4d ago
  • Area Operations Manager - Reman

    Dent Wizard International 4.6company rating

    Phoenix, AZ jobs

    *For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. * Area Operations Manager - Wheel Remanufacturing Division * *Location- Phoenix, AZ* *Compensation: $70.000 - $80.000/ Year * An Area Operations Manager - Reman is responsible for overseeing the daily operations of multiple wheel remanufacturing shop locations within a designated area. This role ensures operational excellence, team development, customer satisfaction, and adherence to safety and quality standards. In addition, the Area Operations Manager plays a key role in business development, identifying and securing new customer opportunities to support Dent Wizard's growth strategy. Essential functions include: *Operational Excellence* * Oversee daily operations to ensure efficiency, quality, and safety across all locations. * Address and resolve operational issues promptly, ensuring minimal disruption to service. * Maintain high standards of cleanliness and environmental health and safety (EHS) at all sites. *Customer Service & Relationship Management* * Build and maintain strong relationships with key customers. * Ensure service delivery meets or exceeds customer expectations. * Represent Dent Wizard in customer meetings. * Promote a five-star customer service culture across all teams. *Business Development* * Proactively identify and pursue new business opportunities within the assigned area. * Develop and present proposals to prospective customers. * Collaborate with marketing team to support lead generation and conversion. * Expand Dent Wizard's footprint by building relationships with dealerships, collision centers, and other potential partners. *Talent Acquisition & Workforce Planning* * Drive recruitment and hiring efforts for area roles in collaboration with HR. * Identify staffing needs and ensure appropriate coverage to meet operational demands. * Support onboarding and integration of new hires into the team. *Leadership & Team Development* * Foster a positive, inclusive, and productive work environment aligned with Dent Wizard's core values. * Lead, coach, and develop team members to drive performance, engagement, and retention. * Facilitate ongoing training and performance evaluations. *Performance Monitoring & Reporting* * Track and report on key performance indicators (KPIs) related to productivity, quality, and customer satisfaction. * Implement continuous improvement initiatives to enhance operational performance. *Administration * * Coordinate supplies and parts ordering management * Troubleshoot most critical operational issues * Maintain clean, organized work areas that meet DW's compliance (EHS) standards * Support and adhere to DW's policies and procedures on ethics standards and commitments * Ensure effective invoicing processes are implemented and maintained *Other Duties as Assigned* *Competencies Required* * Executes with Quality * Executive Presence * Reinvents and Innovates * Customer Focus * Acquires and Builds Talent * Grows the business *Physical Job Requirements* * Continuous viewing from and inputting data to a computer screen. * Travel as necessary ( *Drug Policy* * Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $70.000 - $80.000 /year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
    $41k-57k yearly est. 4d ago
  • Regional Service Manager - Strategic Deployment (West)

    Rivian 4.1company rating

    San Francisco, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
    $156.2k-207k yearly Auto-Apply 9d ago
  • Regional Service Manager - Strategic Deployment (West)

    Rivian 4.1company rating

    Palo Alto, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
    $156.2k-207k yearly Auto-Apply 9d ago
  • Regional Service Manager - Strategic Deployment (West)

    Rivian 4.1company rating

    Los Angeles, CA jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Senior Manager, Regional Field Service will be responsible for regional service strategy and overdelivering on the customer experience at our service locations. This role will require establishment of high standards of performance and operational excellence, as well as management of regional operations. Areas requiring direct oversight by this role will include vendor management, risk management and mitigation. This role is field-based and will require travel throughout the region. The ideal candidate will have proven success in managing high performing teams across a regional or national footprint. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement across the organization. Demonstrated leadership in the region for day-to-day management of high performing, high profile service centers in a dynamic environment. This role will require extensive traveling, operational excellence, creative and data-driven problem solving. This role will also serve as the liaison between regional service centers and HQ based teams for the purpose of training, process standardization, continuous improvement and escalations. Responsibilities Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Pay Disclosure Salary Range for California Based Applicants (Bay Area): $156,200 - $207,030 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for California Based Applicants (Non Bay Area): $143,700 - $190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range for Washington Based Applicants: $143,700 - 190,370 per year (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 8+ years of experience in automotive, OEM, tier 1, and/or technical field, with emphasis in engineering, quality, service, operations, and supply chain is preferred Bachelor's Degree or equivalent field experience Experience in leading teams in an automotive, high tech or similar environment Proven success in driving service requirements in a matrix organization Must possess a valid driver's license, with a clean driving record Experience managing multiple projects across varying geographic locations simultaneously Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment Experience in a startup environment and scaling teams is a plus Ability to travel within and occasionally outside of your region Strong written and communications skills High attention to detail Strong bias for action Experience working in start-up environments preferred Experience in leading automotive or high-tech team-orientated, fast-paced work environment Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Must possess a valid driver's license and clean driving record Minimum age of 21 No driving related suspensions or revocation of Driver License (within a 3-5 year period) Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to read and speak fluent English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Required to, communicate using telephone and/or email Build and develop a high-impact team of customer-facing professionals (technicians, service advisors, detailers, and parts advisors), capable of maintaining regional service centers in a fast-paced and dynamic environment Lead and manage local operations on the ground with a servant-leadership, hands-on mindset Execute launch strategy for new service locations in region Execute on deliverables, milestone reports, open action items and risk mitigation plans Support and implement regional service and parts plans and initiatives Lead and drive quality and improvement in the region to deliver on all key performance indicators Support and drive quality and improvement in the region to deliver on all key performance indicators related to inventory counts, parts binning and ordering, and systems tracking A highly effective steward of company resources Manage operational execution and ensure brand standards are met in accordance with company policies Responsible for operational excellence in the region Promote an environment of personal growth and accountability Manage complex field challenges and collaborate with SME's Manage your regional book of business including but not limited to P&L responsibility and customer satisfaction metrics Collaborate and partner with cross functional teams regularly to implement, support and continuously improve field service operations and organizational goals Maintain market policy awareness and business development strategy as needed for the territory assigned This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
    $156.2k-207k yearly Auto-Apply 9d ago
  • Manager, Retail & Delivery - Houston (Katy) Service Center

    Rivian 4.1company rating

    Houston, TX jobs

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary RIV Level: 6 Address: 21021 Campanile Dr, Katy, TX 77449 Rivian is seeking a dynamic and results-oriented field leader who desires the challenge of a new business and the excitement of building something from the ground up. This leader possesses a proven track record of delivering a world class customer and employee experience, demonstrating operational excellence, exceptional leadership skills, and a strong drive for results. The Retail and Delivery Manager will be accountable for creating a highly productive environment in which customers have a meaningful and memorable experience, employees are motivated and engaged, and the business performs and thrives. The ideal candidate will take a customer-first approach, demonstrate a strong drive for competitive sales, thrive in ambiguous and unexpected environments, and tackle challenges with a flexible and solution-oriented mindset. In addition to driving day-to-day execution, you'll collaborate cross-functionally to bring local activations to life, expand our community presence, and continuously refine processes through data-driven insights. With a deep passion for people, you'll lead by example-motivating teams, cultivating culture, and driving measurable results that align with Rivian's mission and values. Responsibilities Ensure that the customer experience is best-in-class across your region: authentic, engaging, educational and aligned with Rivian's core values and culture Drive sales performance and execute strategic initiatives across your location(s) to achieve revenue targets and market share growth Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the team is invested in the related company-wide strategic objectives while driving individual location and employee performance Responsible for ensuring flawless execution across all stages of the vehicle delivery process-including vehicle preparation, customer paperwork, logistics coordination, and final vehicle handoff Partner with Service, Vehicle Operations and other departments to analyze operations and processes to recommend changes that will drive efficiency and lower operating expenses Optimize the staffing model to align resources with customer demand, designing efficient schedules and shift patterns that maximize efficiency and deliver a best-in-class customer experience Collaborate cross-functionally to plan and execute activations, events, and strategies that drive brand awareness, traffic, product education, lead generation, demand generation, retention, and conversion Manage operations in alignment with the financial plan, including revenue plan, payroll budget, and overall store P&L Enforce high fidelity in document execution to prevent errors and safeguard revenue Maintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures Take on additional projects, duties and assignments as required and/or by request from the leadership Qualifications 5+ years of experience in field sales; 2+ field leadership, preferably multi-unit management Retail, sales, hospitality or similar fields highly preferred; experience in a direct-to-consumer business model and/or commission-based sales organization a plus Strong understanding of the electric vehicle industry, including market dynamics, customer needs, and regulatory considerations Bachelor's degree or equivalent relevant working experience Ability to work a flexible schedule including nights, weekends and/or holidays; ability and willingness to travel up to 75% based on business needs Extensive experience with P&L, POS and CRM software Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management Comfortable operating large, high performance vehicles and conducting demo drives with customers Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver's license isn't in the appropriate state, you must be eligible to obtain one within the first 60 days of employment No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Excellent written and verbal language skills in English, additional languages a plus Strong analytical skills and proficiency in utilizing sales data and metrics Results-driven with a focus on achieving and exceeding sales targets An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment. Outstanding verbal and written communication required Skilled use of project management tools and well versed in memo and presentation building; Confluence, Smartsheet, and MS Office/Google suite Pay Disclosure Salary Range for Texas Based Applicants: $81,800 to $102,300 plus sales commission per plan terms and conditions (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment." Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 5+ years of experience in field sales; 2+ field leadership, preferably multi-unit management Retail, sales, hospitality or similar fields highly preferred; experience in a direct-to-consumer business model and/or commission-based sales organization a plus Strong understanding of the electric vehicle industry, including market dynamics, customer needs, and regulatory considerations Bachelor's degree or equivalent relevant working experience Ability to work a flexible schedule including nights, weekends and/or holidays; ability and willingness to travel up to 75% based on business needs Extensive experience with P&L, POS and CRM software Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management Comfortable operating large, high performance vehicles and conducting demo drives with customers Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) and possess an exceptional driving record; If driver's license isn't in the appropriate state, you must be eligible to obtain one within the first 60 days of employment No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Excellent written and verbal language skills in English, additional languages a plus Strong analytical skills and proficiency in utilizing sales data and metrics Results-driven with a focus on achieving and exceeding sales targets An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment. Outstanding verbal and written communication required Skilled use of project management tools and well versed in memo and presentation building; Confluence, Smartsheet, and MS Office/Google suite Ensure that the customer experience is best-in-class across your region: authentic, engaging, educational and aligned with Rivian's core values and culture Drive sales performance and execute strategic initiatives across your location(s) to achieve revenue targets and market share growth Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the team is invested in the related company-wide strategic objectives while driving individual location and employee performance Responsible for ensuring flawless execution across all stages of the vehicle delivery process-including vehicle preparation, customer paperwork, logistics coordination, and final vehicle handoff Partner with Service, Vehicle Operations and other departments to analyze operations and processes to recommend changes that will drive efficiency and lower operating expenses Optimize the staffing model to align resources with customer demand, designing efficient schedules and shift patterns that maximize efficiency and deliver a best-in-class customer experience Collaborate cross-functionally to plan and execute activations, events, and strategies that drive brand awareness, traffic, product education, lead generation, demand generation, retention, and conversion Manage operations in alignment with the financial plan, including revenue plan, payroll budget, and overall store P&L Enforce high fidelity in document execution to prevent errors and safeguard revenue Maintain compliance with all local, state, and federal regulations as well as Rivian company policy and procedures Take on additional projects, duties and assignments as required and/or by request from the leadership
    $81.8k-102.3k yearly Auto-Apply 36d ago
  • District Manager - North County San Diego

    Super Star Car Wash 3.7company rating

    San Marcos, CA jobs

    Job Description Company Information: Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in over 110 locations in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality unlimited car washes and exceptional care for our customers, employees and our communities. Since the start, we've focused on reliability, unlimited car washes, and treating our customers like VIPs. This dedication has led to super growth and welcoming more Super Star team members. We are innovative with the latest car wash tech and eco-friendly practices, while giving back to our communities through partnerships, fundraising, and charity work. Join us for clean cars and personal growth! Position Summary: The District Manager is responsible for overseeing the operations, performance, and profitability of multiple car wash locations within the North County San Diego district. This role ensures that locations meet company standards for customer service, operational excellence, and financial performance. The District Manager leads, coaches, and develops General Managers to drive results and foster a high-performance culture. The ideal candidate will be sales and service-driven with strong management experience. Preference will be given to local candidates. Essential Duties/Tasks/Responsibilities: (Must be able to be performed with or without reasonable accommodation) Lead and manage a district of car washes, ensuring alignment with company goals and standards. Drive sales, profitability, and customer satisfaction through strategic planning and performance monitoring (KPIs) Hire, train, develop, and support location managers, ensuring strong leadership and succession planning. Conduct regular site visits to assess operations, compliance and service quality. Ensure consistent execution of company policies, procedures, service and safety standards. Partner with HR and other departments to resolve employee relations issues and support talent development. Oversee budgets, labor costs, scheduling, and quality control based on seasonal trends and historical performance. Account for all business activities at each location including but not limited to supporting staff development, enhancing operational efficiency, driving sales and improving revenue, maintaining relationships with customers and vendors, and enhancing the organization's image to meet overall growth objectives and sales forecasts. Communicate regularly with every location manager via phone, email, or in-person Communicate effectively across all levels - managers, staff, customers, and corporate leadership. Motivate employees to complete job tasks efficiently and effectively Facilitate damage claims and uphold safety standards at all locations. Ensure legal compliance at all levels (local, state, federal) and resolve employee relations in partnership with HR. Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives Identify and share operational best practices to standardize performance across locations. Support the rollout and adoption of new technology or systems to improve operational efficiency. Perform other duties as assigned Minimum Job Requirements: High School Diploma or GED 5+ years of supervisory experience in car wash, retail, or other service-related industry required. Multi-unit management experience preferred Proven track record of driving sales and operational excellence. Experience managing, coaching and developing staff Strong leadership, communication and interpersonal skills. Proficiency in retail systems, reporting tools, and Microsoft Office Suite. Strong critical thinking and problem-solving skills Ability to adapt quickly to operational changes, weather impacts, or crises Experience managing budgets and expenses Ability to successfully pass criminal background and motor vehicle checks Ability to travel throughout district regularly and occasionally to Phoenix corporate support center Ability to work outdoors in ALL weather conditions Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays Must reside in the Greater Tucson area Preferred Knowledge, Skills and Abilities: Job knowledge, experience, and/or understanding in the following areas is preferred : Products and services - automotive or car wash industries Labor management Proficiency with scheduling, inventory, and point-of-sale systems Mechanical aptitude Industry trends Analytical thinking for interpreting reports and identifying trends Risk management Safety Working knowledge of safety, environmental, and compliance regulations Competitive activity Balance hands-on involvement with big-picture oversight Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50 pounds). This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. What We Provide Excellent Medical/Dental/Vision STD, LTD and Life Insurance Options 401(k) Paid vacation and sick time Car allowance Free unlimited car washes Tuition reimbursement Referral Program with $150 payout Pay Transparency The annual salary range for this role is $85,000 - $110,000 inclusive of target bonus. The pay rate for the successful candidate will depend on geographic location, skills, relevant and demonstrated experience, education, training and certifications, and other factors permitted by law. Notice to Applicants Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to *************** and let us know the nature of your request and your contact information.
    $85k-110k yearly 9d ago
  • Store Manager - #420 Sedona

    Earthbound Holding LLC 4.0company rating

    Sedona, AZ jobs

    Job Benefits: Monthly bonus program Health insurance available 401K available Paid Vacation available after 6 months of employment Salaried position Job Responsibilities: Store Managers are in charge of all day-to-day operations of the store. Duties include but are not limited to: Sales and excellent customer relationships Ensuring the sales floor is staffed with an excellent sales team Making sure the floor is properly merchandised with freight to the floor within 48 hours Inventory control, administrative, and banking responsibilities Job Requirements: Must be a great salesperson with retail management experience Ability to work a flexible schedule, have dependable transportation and self-motivation skills Possess a personality that supports efficiency, inspirational leadership qualities, and a can do attitude. Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
    $32k-56k yearly est. Auto-Apply 60d+ ago
  • Collection Department Assistant Manager

    North American Recovery 4.2company rating

    West Valley City, UT jobs

    Job DescriptionBenefits: 401(k) matching Health insurance Paid time off Collection Department Assistant Manager North American Recovery is seeking a Collection Department Assistant Manager to join our fast-paced, professional team. As Utahs leading collection agency for over 32 years, we pride ourselves on excellence and innovation. Our company is growing rapidly, and we need an energetic, driven professional to help manage and support our collection department. Position Overview The Collection Department Assistant Manager will work closely with the Collection Department Manager to oversee the training, development, and performance of our collectors. This role is critical to ensuring our team uses proven collection and skip-tracing techniques effectively and consistently. The ideal candidate will have a deep understanding of third-party collections and skip-tracing, combined with strong leadership and communication skills. Key Responsibilities Assist in managing the day-to-day operations of the collection department. Provide initial and ongoing training for collectors using our proven methods. Coach and mentor team members to maximize performance and results. Identify challenges and implement innovative solutions to improve efficiency. Collaborate with department managers and company leadership to enhance overall collection outcomes. Required Skills Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Ability to multitask and prioritize effectively. Exceptional organizational skills and attention to detail. Natural leadership qualities with a proactive, positive attitude. Creativity and innovation in developing new ideas and solutions. Ideal Candidate Attributes Our Assistant Manager will be competitive, dedicated, honest, and committed to excellence. This individual will set the tone for the department, fostering a positive and productive work environment. A proactive approach to training and leadership is essential, along with the ability to inspire confidence and success in others. Education & Experience Bachelors degree in Business Management or related field (Masters preferred), OR Proven experience in the collection industry with a strong track record in third-party debt collections and/or training collectors. Compensation & Benefits Starting pay: $30.00 per hour, based on education, experience, and technical expertise. Generous 401(k) plan. Medical, Dental, Vision, and Life insurance paid for the employee. Paid Time Off (PTO) starting from day one, hour 1! Paid day off on your birthday. Additional earned time off for excellent attendance (up to 6 extra paid days per year). More information on what's involved in this position. Collection Department Assistant Manager What is the goal of the Collection Department Assistant Manager? Quite simply, it is to support the Collection Department Manager by training and supporting our collectors in a positive, up-beat manner so that a collector knows beyond a shadow of a doubt that their Assistant Manager is there for them and that their Assistant Manager will do whatever it takes to help them learn their job and gain the knowledge and confidence necessary to become a productive, successful collector using our proven techniques and methods. Essentially: train every collector to work their accounts the NAR way and become a successful NAR collector. So how do you accomplish this? It starts with your making a 100% commitment to your position and understanding the important role you play in the success of the company overall. Its obvious to everyone our success depends on the skill and ability of our collectors. So when it comes right down to it, the Collection Department Assistant Manager is a very important position. That being said, its also important that you understand that you set the overall attitude and atmosphere for the collection department. Its like this because in your position you are under a microscope. Every single thing you do will be analyzed by collectors. Every word, look, action and every non-action every word will be watched. Because of this its important that you be aware of all you do in every interaction with any employee. Working closely with all Department Managers, and the owner of the company, will give the Collection Department Assistant Manager the support they need to succeed. Equal Opportunity Employer
    $30 hourly 8d ago
  • Accounting Business Manager

    Mossy Auto Group 4.3company rating

    San Diego, CA jobs

    We are seeking an Experience Automotive Accounting Business Manager with excellent leadership skills and a winning attitude. The Accounting Business Manager oversees and assists staff with producing accurate reports, measurements, and financial data for all dealership departments. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years. Employees in this position will be paid a base salary, with the expected average annual earning in this position to be $114,000 to $150,000. Benefits Medical, Dental & Vision Group Insurance Plans & Discounts 401K Retirement Savings Plan Paid Vacation and Holidays Disability Insurance LAP (Life Assistance Program) Basic Life, Dependent & Accident Insurance Growth Opportunities Paid Training Employee Purchase Incentives Family Owned & Operated Health & Wellness Flexible Work Schedule Discounts on Products & Services Direct Deposit Responsibilities Specific responsibilities include but are not limited to the following; other duties may be assigned. Maintain effective practices and procedures to assure timely collection of all data needed to accurately record revenues, expenses, profitability, financial condition, and other critical activities of all dealership departments. Reconcile all statements and schedules pertinent to maintaining accurate end of the month data; continually strives to improve data integrity and information report throughout the dealership. Prepare financial statements; cash management reports; tax reports and payments; payroll disbursements and reports; cash disbursements; cash receipt registers; standard, fixed and adjustment general ledger entries; bank deposits and reconciliations; inventory reports and reconciliations; fixed asset reports and depreciation schedules; and other critical data, registers, and reports in an accurate and timely manner. Effectively communicate operating policies and procedures; assure compliance with all company, DMV, federal, and state requirements. Continually monitor and analyze financial and other critical data and activities for compliance with operating policies; identify variances and implement corrective actions as applicable. Approve payments and sign checks. Support dealership, staff and client questions. Review pertinent financial data with department heads. Attend regularly schedules meetings at dealership to discuss financial issues. Recruit, employ, develop, maintain, and effectively schedule a trained and productive staff capable of perform departmental functions in a highly accurate and timely manner. Regularly evaluating employee performance; identifying deficiencies and using corrective actions, providing training as applicable. Qualifications Strong Leadership abilities and people skills that contribute to effective communication in managerial responsibilities and in creating a positive work environment. Education and/or experience in accounting. Management experience. Extensive knowledge of accounting principles and financial analysis. Skills reflective of mathematical competence and reasoning ability. Excellent written and verbal communication skills. Strong computer knowledge; proficiency in Microsoft applications. Organizational and multi-tasking abilities. Professional personal appearance & punctual. Follows directions from a supervisor. AVRs Experience a plus Ability to provide quality customer service Willingness to take initiative and ability to work independently Ability to perform job responsibilities and meet deadlines easily Being proactive in your job responsibilities, career, business growth and daily development Interacts effectively with co-workers. Great Attitude & high energy personality Clean driving record/ valid CA drivers license. High school diploma or equivalent/ some college preferred. Previous experience in a high-volume Automotive Business Office environment a Huge PLUS!! Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
    $30k-54k yearly est. Auto-Apply 56d ago
  • Assistant Store Manager I Mobile

    Cox Enterprises 4.4company rating

    Rolling Hills Estates, CA jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Assistant Store Manager I Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $24.71 - $37.12/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00. Job Description Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I, (ASMI) you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning. You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities… What You'll Do Along with what we just described; we've put together a list of some of the other things you'll need to do as an Assistant Store Manager I. You'll: * The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives * Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals) * Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets). * Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met * Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies * Serve as a point of escalation for complicated sales and/or customer disputes * Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives * Support troubleshooting for customer technical problems and sales tools related issues * Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership * Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools * Assist with hiring, onboarding, developing, and scheduling sales staff * Assist with daily cash reconciliation and weekly store audits as assigned * Assist with store and sales floor inventory to ensure alignment with corporate store design strategy * Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses) It's a lot of work, but with great responsibility come great rewards. Read to find out more. What's in It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: * A competitive wage and top-notch bonus/incentive plans. * A pro-sales culture that honors what salespeople (like you!) contribute to our success. * Exceptional work-life balance, flexible time-off policies and accommodating work schedules. * Comprehensive healthcare benefits, with multiple options for individuals and families. * Generous 401(k) retirement plans with company match. * Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Professional development and continuing education opportunities. * Access to financial wellness/planning resources. Who You Are: Minimum * High School Diploma/GED and 3 years' experience in a related field (sales, business and/or management). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Ability to motivate and coach a staff to meet established sales, retention, and customer experience targets * Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base * Strong business acumen with an understanding of how to run a successful store * Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services * Ability to work and multi-task in a fast paced, constantly changing environment; able to prioritize and adjust approach based on current environment * Computer literacy with an aptitude for learning communication products, services and accessories * Ability to lift 25 - 50 pounds to help manage stock room inventory Preferred * 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales) * Previous experience with store operational duties * Experience selling Wireless/Mobile products highly preferred * Fluency in Spanish, both written and spoken Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $24.7-37.1 hourly Auto-Apply 1d ago
  • Business Manager

    Porsche Cars North America, Inc. (PCNA 4.5company rating

    Los Angeles, CA jobs

    Job Posting: Business Manager - Porsche Woodland Hills **Compensation:** $12,000 - $15,000/month (DOE) **Employment Type:** Full-Time, Exempt About Us Porsche Woodland Hills is part of Keyes Motors, Inc., a trusted name in the Southern California automotive market since 1946. With over 75 years of experience, Keyes has built a reputation for excellence in customer service, operational integrity, and employee development. Porsche Woodland Hills is a premier destination for high-performance vehicles and luxury customer care, proudly representing one of the most iconic automotive brands in the world. Position Summary We are seeking a dedicated and experienced Business Manager to oversee the financial operations of our Porsche dealership. This full-time, on-site position plays a key leadership role in maintaining the integrity and efficiency of the dealership's accounting and administrative functions. The ideal candidate will bring strong accounting knowledge, effective leadership, and automotive industry experience. Key Responsibilities Direct all accounting functions including schedules, general ledger reconciliations, and monthly financial statements Lead, train, and supervise office personnel to ensure accurate and timely processing of transactions Manage internal controls and ensure compliance with corporate, legal, and manufacturer standards Collaborate with the General Manager and Corporate CFO to monitor performance and profitability Oversee deal posting, contracts in transit, bank reconciliations, and floor plan management Ensure proper handling of vehicle titles, DMV processing, and documentation compliance Responsible for payroll, HR reporting, and vendor relations Qualifications 5+ years of accounting or business office experience in a automobile dealership environment Strong working knowledge of dealership financial statements and processes Reynolds & Reynolds experience highly preferred Excellent organizational, communication, and leadership skills Strong analytical skills and keen attention to detail Bachelor's degree in Accounting, Finance, or a related field preferred (or equivalent experience) Compensation & Benefits Competitive monthly salary: $12,000 - $15,000, based on experience Medical, dental, and vision insurance 401(k) retirement plan with company match Paid vacation, sick time, and holidays Opportunities for advancement within Keyes Motors, Inc. Work Environment This is a full-time, in-office position located at Porsche Woodland Hills. Remote work is not available. Standard work hours are Monday through Friday, with occasional extended hours as needed during month-end close or audits. Apply Today If you are a results-driven professional with strong accounting and leadership skills, and a passion for the automotive industry, we welcome you to join our elite team at Porsche Woodland Hills. Be a part of a dealership and organization that values precision, performance, and people.
    $33k-60k yearly est. Auto-Apply 60d+ ago

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