Retail Key Holder
Kendra Scott job in Burlington, MA
We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily operations of the store as needed. You give input on training, motivating, and celebrating Stylists and team members. You have a passion for driving stellar results and amplifying our brand purpose. Most importantly, you represent the Kendra Scott culture uniquely and positively!
Your Responsibilities
* You're Customer Focused! You model and teach WOW service with a "customer is our boss" mentality. You use the WOW Service Principles to connect with every guest and make a Difference in their Day! You take pride in training and developing Stylists to ensure they provide WOW experiences. You go above and beyond to ensure all guests feel welcome and seen.
* You Drive Results: As an emerging leader you are learning the importance of driving sales by maximizing overall store productivity and building guest connections through WOW experiences.
* You Build Networks: You assist in finding ways to build brand awareness through philanthropic efforts and other community initiatives. You help achieve event and giveback goals. You believe in our impact and want others to know more!
* You Instill Trust: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you adhere to Kendra Scott policies and procedures, and you do the right thing - always.
* You Communicate Effectively: Guests and team members come to you to educate them on product details and personal style. You are an expert at making product suggestions to fit their needs.
* You are Nimble: You thrive no matter where you are, and can easily flex between the Salesfloor, Color Bar, Events, and Back of House as needed. You are curious and flexible. You learn from the past, and do not shy away from trying new things.
* You Collaborate: You're always willing to support your team in providing WOW experiences for all guests, even behind the scenes. You share ideas and are open to other's viewpoints to create mutual accountability, trust, and commitment.
* You Take Action: Making a Difference in your guest's day is your priority. You proactively resolve concerns to ensure guest experiences are always positive. You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* You Display Courage: You challenge yourself and others with clear, attainable goals and consistently provide ongoing feedback through real-time coaching. You are comfortable with tough situations, and you find ways to help others succeed. You care personally about people, and you challenge them directly to achieve greatness!
Minimum Requirements
* Must be over the age of 18
* Ability to lift and move at least 50 lbs.
* Ability to bend, squat, twist, and reach
* Ability to stand and/or walk for at least 6 hours per shift
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
Our Ideal Candidate Has
* Retail and/or customer service experience is required
* Genuine passion for providing exceptional customer service and developing customer relationships
* Strong problem-solving skills and a positive attitude under pressure
* Strong organizational and communication skills
* Genuine enthusiasm for fashion and helping others develop their personal style by keeping up with trends and styling pieces for the perfect look
* A growth mindset: strong desire to learn, grow, and embrace new ideas
* A genuine passion for giving back and serving the community
* A shared appreciation for our core values of Family, Fashion and Philanthropy
* Must be available to work at least 30 hours per week, including nights and weekends
* Ability to accommodate a changing schedule
We are an equal opportunity employer and value diversity at our company.
Retail Sales - Natick Mall - $250 Sign-On Bonus
Natick, MA job
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.
A day in the life…
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms-wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into
You own this if you have…
Excellent communication and people skills
A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan!
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Why Nordstrom?
Career Growth - We promote from within and offer development opportunities at every level.
Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success.
Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link: *************************************************************
Auto-ApplyRetail Sales - Lingerie - Natick Mall
Natick, MA job
The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.
A Day in the Life…
Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process.
Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback.
Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media.
Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
You Own This If You Have…
Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment.
Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales.
Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
Flexible Availability: Willingness to work a flexible schedule based on business needs.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link: *************************************************************
Auto-ApplyLine Cook Senior - Bazille - Natick Mall - $250 Sign-On Bonus
Boston, MA job
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
The ideal senior line cook is motivated, results oriented and committed to providing outstanding customer service every day.
A day in the life
Prepare food items consistently and adhere to all recipe standards
Maintain a safe working environment by using proper food handling skills and food safety guidelines
Complete kitchen tasks such as line setup, food preparation, cleanup and breakdown
The hours and schedule for this position will vary by week depending on business needs
You own this if you have
The ability to communicate clearly and professionally with customers and coworkers
Successfully thrived in a fast-paced environment
The ability to work a flexible schedule
A food handler's card where required by local and state regulations
1+ year experience in food service/hospitality (preferred)
We've got you covered
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$23.55 - $24.50 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:
Youtube Link:
Retail Sales - Natick Mall - $250 Sign-On Bonus
Boston, MA job
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.
A day in the life
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms-wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into
You own this if you have
Excellent communication and people skills
A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan!
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Why Nordstrom?
Career Growth - We promote from within and offer development opportunities at every level.
Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success.
Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between.
We've got you covered
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link:
Service Lead
Natick, MA job
As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:
Exceptional interpersonal skills:
you are energized by working with people, both guests and your team
A passion for meticulous quality:
you understand that strong organization creates a highly efficient team
A bias towards action:
you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
The desire to be coached and mentored:
you see potential in yourself and enjoy growing that potential
An eye for detail:
you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
The desire to problem solve:
you like finding problems and fixing them
The ability to multitask:
you can prioritize and execute at many different tasks each day
A positive attitude and fun-loving spirit:
you are an optimist who freely embraces your inner child and enjoys having fun while you work
Flexible availability
: you want to work at our busiest times, and flex your availability to meet the needs of the business
Our Company values are important to us! We are:
Guest-icated our guests are at the heart of everything we do
Collaborative we are a joyful mix of unique individuals working together
Agile we are flexible and open to change in order to be the best we can be
Authentic we honor what's real and authentic and give feedback from the heart
Betterment we have a never ending drive to continuously improve
We can't wait to meet you!
Lolli
&
Pops
is an equal opportunity employer and values diversity at our company
. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Personal Stylist Support - Burlington
Burlington, MA job
The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… * Support salesperson to perform all aspects of the selling process * Set up customer fitting room with merchandise selected by the salesperson
* Support team goals and build positive relationships
* Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
You own this if you…
* Demonstrated ability to develop relationships with customers and coworkers
* Strong organizational and follow-through skills
* Excellent communication and interpersonal skills
* Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
* Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$17.50 - $29.75 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyKeyholder - Royal Ridge Center Rack
Nashua, NH job
The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you'll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards.
A day in the life…
* Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do
* Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day
* Support employees to deliver outstanding customer service by teaching and training
* Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
* Assist in maintaining selling floors and stockrooms organized
* Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
* Assist in maintaining clean and organized selling floors and stockrooms
You own this if you have…
* A high level of ownership, accountability, and initiative
* The ability to identify opportunities that benefit the customer and build solutions that meet the customers' expectations, including resolving any issues
* The ability to quickly adapt to new initiatives, concepts, and services within the store
* Proven success in working in a fast-paced environment with the ability to multi-task
* The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
* A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more
* Physical Requirements:
* Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
* Frequent use of hands for grasping, fine manipulation, pushing and pulling
* Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
* Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$17.15 - $17.85 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyStaff Accountant
Beverly, MA job
Who We Are: Yesway is one of the fastest-growing convenience store operators in the United States. Established in 2015, Yesway is a multi-branded platform headquartered in Fort Worth, Texas, which operates 403 stores located in Texas, New Mexico, South Dakota, Iowa, Kansas, Missouri, Wyoming, Oklahoma, and Nebraska. We operate our portfolio primarily under two successful brands, Yesway and Allsup's. Our sites are differentiated through a leading foodservice offering, featuring Allsup's famous deep-fried burrito, and a wide variety of high-quality grocery items and private-label products. Our geographic footprint consists of stores located in attractive rural and suburban markets across the Midwest and Southwest, where we often are the convenience retail destination of choice and effectively the local grocer. We have a successful track record of growing through acquisitions and believe we are well positioned to continue to solidify our market position and grow our store count. We have received numerous industry awards for our growth initiatives, management team, loyalty program, and our employees' contributions to the industry. We offer competitive wages and outstanding benefits. Yesway values employees who thrive in a fast-paced, service-oriented, work culture and are focused on execution and collaboration. Responsibilities:
Download daily merchant detail from all credit card providers daily;
Enter and maintain all credit card deposits and chargebacks;
Reconcile store paperwork credit cards reported to actual received investigating any variances;
Investigate and follow up on all customer disputes;
Process all bill backs and work with customers to ensure prompt returns of funds;
Liaise with the fuel team to ensure timely processing of credit card activity and follow up on any merchant issues;
Reconcile and balance credit card receivables;
Act as a liaison between stores and credit card processor to investigate any discrepancies;
Assist with credit applications and integration of new credit card processors;
Adhere to PCI compliance regulations;
Maintain and manage merchant identification information;
Assist with other accounts receivable, as necessary;
Assist with monthly, quarterly and year-end reporting;
Assist with special projects, as needed.
Qualifications:
Associate degree or equivalent credit hours in an accounting or business-related field preferred;
Experience in convenience retail or similar field;
2+ years of accounting or accounts receivable experience;
Familiarity with PDI Enterprise software, preferred, but not required;
General math and accounting skills are required;
Attention to detail and strong organizational & verbal communication skills required; and
Must be self-motivated, able to manage multiple priorities, have excellent communication and customer service skills.
Store Manager - Copley Place
Boston, MA job
"Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations if our store in Boston, MA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful leader will have experience building and motivating a team to effectively serve the customer and drive sales revenue.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
RESPONSIBILITIES
Lead through the UNTUCKit CORE values
Champion of personal development through partnership with your direct supervisor
Create and ensure a cohesive work environment that inspires engagement
Confidently train, coach and develop team members using UNTUCKit University training tools and resources
Be able to adapt to an UNTUCKit selling culture
Manage and motivate staff to achieve maximum performance
Effectively delegate tasks to team members
Lead the store team to deliver exceptional customer service
Control inventory levels and provide feedback to corporate partners of trends
Empower Assistant Manager to manage visual operations and provide guidance
Have strong knowledge of multi-channel POS Systems
Attract, hire and retain a diverse team of top talent
Manage all aspects of operational compliance within the store
Accurately track store budgets and manage ordering procedures
Analyze sales and expense reports
Network within your market and keep corporate partners in the loop of local trends
Ability to take on more responsibilities from your market managers
Requirements
Proven experience as a retail manager
Knowledge of retail management best practices
Outstanding communication and interpersonal abilities
Excellent organization and leadership skills
Have a growth and development mindset with strong business acumen
Flexibility; ability to adapt to changing priorities quickly
Excellent knowledge of retail point of sale systems
Proficient in Apple technology, G-Suite, and Multi-channel POS systems
BS/BA in business administration, sales or relevant field, preferred
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which will include day, evening, weekends and/or holidays
Hour expectation 40 hours/week, 5 days a week
Benefits
Salary range: $65,000-$75,000 annually
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off ( & Public Holidays)
Short Term & Long Term Disability
Training & Development
Casual working environment
Wellness Resources
Auto-ApplyBarista - Specialty Coffee - Natick Mall
Natick, MA job
The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… * Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service
* Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products
* Assist with setup, cleanup, stock work and handling of food items
You own this if you have…
* The ability to communicate clearly and professionally with customers and coworkers
* Thrived in a fast-paced environment and embraced working a flexible schedule
* A food handler's card where required by local and state regulations
* 1+ year experience in food service/hospitality is preferred
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$18.65 - $19.40 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyNordstrom Hiring Day - Thursday, October 23, 11am-5pm - Burlington
Burlington, MA job
Join us for our Hiring Event on Thursday, October 23, 2025! Event Time: 11:00AM-5:00PM. No need to schedule in advance, please join us at any time during the event for an interview.
Hiring Event Instructions:
When you arrive at the store, please follow the signs for hiring event location, or ask any Nordstrom employee for direction.
You are welcome to bring a copy of your resume, but it is not required.
Allow approximately 1 hour for the interview process
On-the-spot job offers will be made for most roles
We are currently hiring for Sales and Support positions in the following areas:
Handbags, Accessories & Jewelry
Kids Apparel & Shoes
Women's & Men's Apparel
Lingerie
Women's Shoes
At Home
For a full list of open positions and job descriptions, visit Careers.Nordstrom.com. If you are unable to make the event, your application will still be considered.
JOIN OUR TEAM TODAY AND GET:
20% Employee Discount
Opportunities for advancement
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Employee Assistance Program Resources
Pay Range Details
The pay ranges below have been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Customer Service: $18.15-$18.85 Hourly
Sales: $15.25 Hourly
Sales Support: $18.15-$18.85 Hourly
Stock, Fulfillment and Delivery: $18.15-$18.85 Hourly
For other roles please see job postings for pay ranges.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link: *************************************************************
Auto-ApplyFront End Specialist 1 Part Time
Plymouth, MA job
Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: *
Strong career growth & talent development culture. * 20% Associate discount on all Ollie's purchases; * Vast array of voluntary benefits. Position Overview: The Front End Specialist I (FeS I) assists customers and helps to maintain the store appearance. The FeS I is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front end of store operations. Primary Responsibilities: * Greet and acknowledge every customer as they enter and exit the store and as they approach the front end. * Accurately and efficiently operate the register. * Assist with training new Front End Specialists. * Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie's Army and other donation programs throughout the year. * Maintain a neat and organized front end work area. * Assist with receiving the truck, pricing items, merchandising product, and recovering the store. * Communicate customer needs to Team Leaders when necessary. * Maintain the cleanliness of the overall store. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of 6 months' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Open scheduling availability * Ability to communicate effectively. * Ability to exercise sound judgment. * Ability to preserve confidentiality of information. * Accuracy and attention to detail. * Ability to read, write and speak English. * Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines. * Knowledge of industry terms and processes. * Outstanding interpersonal and listening skills. * Must have a positive attitude and the ability to interact well with customers and Associates. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods. * Ability to bend and twist frequently. * Ability to grip, reach, and pinch with arms and hands frequently. * Ability to squat, kneel, balance, and climb ladders occasionally. * Ability to see, hear, and speak regularly. * Ability to work in a constant state of alertness and safe manner. This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements. New Hire Starting Pay: $15.50-$16.50 Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Keyholder (PT) - Copley Place
Boston, MA job
Job Description
"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Boston, MA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
Create and ensure a cohesive work environment that inspires engagement of associates
Possess the UNTUCKit CORE values
Confidently execute UNTUCKit University training and participate in daily chat-in activities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and provide assistance and information on product features
Create a fun, relaxed environment for customers to feel comfortable shopping
Maintain stock room
Open and close the store
Actively maintain a tidy sales floor
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Be a vital part of brand decisions with customer feedback and observations
Requirements
Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree; BA/BS degree would be a plus
Part Time: Hours may vary.
Benefits
Retirement Plan (401k)
Paid Time Off ( & Public Holidays)
Training & Development
Casual working environment
Wellness Resources
Pay Range: $20-$22 hourly rate
Retail Sales & Inventory - Royal Ridge Center Rack
Nashua, NH job
Job DescriptionThe ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.
We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process.
A day in the life for Sales and Cashier:
Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day
Assist customers with a variety of transactions through a seamless and friendly experience
Demonstrate expertise in all technologies used in the store environment
Defuse customer situations and provide resolutions in a timely and effective manner
A day in a Life for Stock Support and Fulfillment:
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer's orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.45 - $16.05 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplySeasonal Personal Stylist Support - Natick Mall
Natick, MA job
The ideal Personal Stylist Support candidate is motivated, results oriented and committed to providing outstanding customer service every day.
A day in a Life…
Support salesperson to perform all aspects of the selling process
Set up customer fitting room with merchandise selected by the salesperson
Support team goals and build positive relationships
Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
You own this if you…
Demonstrated ability to develop relationships with customers and coworkers
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$18.15 - $18.85 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyKeyholder (PT) - Natick Mall
Natick, MA job
"Is your passion in retail?" We are looking for a Part Time Keyholder for our store Natick, MA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
* Create and ensure a cohesive work environment that inspires engagement of associates
* Possess the UNTUCKit CORE values
* Confidently execute UNTUCKit University training and participate in daily chat-in activities
* Ensure high levels of customer satisfaction through excellent sales service
* Assess customers' needs and provide assistance and information on product features
* Create a fun, relaxed environment for customers to feel comfortable shopping
* Maintain stock room
* Open and close the store
* Actively maintain a tidy sales floor
* Remain knowledgeable on products offered and discuss available options
* Cross sell products
* Team up with co-workers to ensure proper customer service
* Be a vital part of brand decisions with customer feedback and observations
* Proven work experience as a Sales Associate
* Basic understanding of sales principles and customer service practices
* Proficiency in Apple products and G-suite, Omni-channel POS systems
* Solid communication and interpersonal skills
* Customer service focus
* Ability to work in the store alone
* Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
* High school degree; BA/BS degree would be a plus
* Part Time: Hours may vary.
* Retirement Plan (401k)
* Paid Time Off ( & Public Holidays)
* Training & Development
* Casual working environment
* Wellness Resources
* Pay Range: $20-$22 hourly rate
Treasury Accountant
Beverly, MA job
Who We Are: Yesway is one of the fastest-growing convenience store operators in the United States. Established in 2015, Yesway is a multi-branded platform headquartered in Fort Worth, Texas, which operates 403 stores located in Texas, New Mexico, South Dakota, Iowa, Kansas, Missouri, Wyoming, Oklahoma, and Nebraska. We operate our portfolio primarily under two successful brands, Yesway and Allsup's. Our sites are differentiated through a leading foodservice offering, featuring Allsup's famous deep-fried burrito, and a wide variety of high-quality grocery items and private-label products. Our geographic footprint consists of stores located in attractive rural and suburban markets across the Midwest and Southwest, where we often are the convenience retail destination of choice and effectively the local grocer. We have a successful track record of growing through acquisitions and believe we are well positioned to continue to solidify our market position and grow our store count. We have received numerous industry awards for our growth initiatives, management team, loyalty program, and our employees' contributions to the industry. We offer competitive wages and outstanding benefits. Yesway values employees who thrive in a fast-paced, service-oriented, work culture and are focused on execution and collaboration. Responsibilities:
Download bank accounts daily;
Investigate and report any banking discrepancies;
Assist with the setup of any new bank accounts;
Post activity for store and operating accounts;
Book intercompany transfers;
Assist with the reconciliation of cash clearing accounts;
Book miscellaneous bank activity, including fees and interest;
Reconcile bank accounts weekly and monthly;
Assist with monthly, quarterly and year-end close process;
Assist with external audits; and
Assist with any bank audit requirements.
Qualifications:
Bachelor's Degree in Accounting or Finance, preferred;
Three or more years of experience in a similar role; and
Proficiency in Microsoft Excel.
Preferred Skills and Competencies:
Excellent communication and analytical skills;
Deadline oriented with attention to detail;
Excellent organizational skills;
Ability to handle multiple projects; and a team player but willing to work well independently
Assistant Store Manager
Natick, MA job
As a full-time Assistant Manager, you are a key member of the leadership team. Being full-time means you will be scheduled 32 or more hours per week and be offered benefits (medical, dental, vision, paid time off and more) according to our benefits and wellness programs. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in hiring, training, developing and motivating team members
Assist the Store Manager with day to day running of the store including ordering, inventory management and coaching the team
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to stand and walk for extended periods (up to 8 hours or more per shift).
Frequent reaching, bending, kneeling, and stooping.
Must be able to lift, carry, and move up to 25 pounds regularly and occasionally up to 40 pounds with or without accommodation.
Must be able to operate a point-of-sale system and handle small objects (e.g., candy, merchandise).
Visual and auditory ability to operate equipment, manage the store environment, and interact with guests and team members.
Ability to communicate effectively in person, on the phone, and via digital tools.
Our Company values are important to us! We are:
Guest-icated our guests are at the heart of everything we do
Collaborative we are a joyful mix of unique individuals working together
Agile we are flexible and open to change in order to be the best we can be
Authentic we honor what's real and authentic and give feedback from the heart
Betterment we have a never ending drive to continuously improve
We cannot wait to meet you!
We are an equal opportunity employer of all qualified individuals. We consider all applicants - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.
n the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Retail Key Holder
Kendra Scott job in Cranston, RI
We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As a Key Holder, you support the Store Leadership Team by rocking out strong WAM (WOW Awareness Manager) segments and ensuring a WOW guest experience! You assist with daily operations of the store as needed. You give input on training, motivating, and celebrating Stylists and team members. You have a passion for driving stellar results and amplifying our brand purpose. Most importantly, you represent the Kendra Scott culture uniquely and positively!
Your Responsibilities
* You're Customer Focused! You model and teach WOW service with a "customer is our boss" mentality. You use the WOW Service Principles to connect with every guest and make a Difference in their Day! You take pride in training and developing Stylists to ensure they provide WOW experiences. You go above and beyond to ensure all guests feel welcome and seen.
* You Drive Results: As an emerging leader you are learning the importance of driving sales by maximizing overall store productivity and building guest connections through WOW experiences.
* You Build Networks: You assist in finding ways to build brand awareness through philanthropic efforts and other community initiatives. You help achieve event and giveback goals. You believe in our impact and want others to know more!
* You Instill Trust: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you adhere to Kendra Scott policies and procedures, and you do the right thing - always.
* You Communicate Effectively: Guests and team members come to you to educate them on product details and personal style. You are an expert at making product suggestions to fit their needs.
* You are Nimble: You thrive no matter where you are, and can easily flex between the Salesfloor, Color Bar, Events, and Back of House as needed. You are curious and flexible. You learn from the past, and do not shy away from trying new things.
* You Collaborate: You're always willing to support your team in providing WOW experiences for all guests, even behind the scenes. You share ideas and are open to other's viewpoints to create mutual accountability, trust, and commitment.
* You Take Action: Making a Difference in your guest's day is your priority. You proactively resolve concerns to ensure guest experiences are always positive. You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* You Display Courage: You challenge yourself and others with clear, attainable goals and consistently provide ongoing feedback through real-time coaching. You are comfortable with tough situations, and you find ways to help others succeed. You care personally about people, and you challenge them directly to achieve greatness!
Minimum Requirements
* Must be over the age of 18
* Ability to lift and move at least 50 lbs.
* Ability to bend, squat, twist, and reach
* Ability to stand and/or walk for at least 6 hours per shift
* Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
Our Ideal Candidate Has
* Retail and/or customer service experience is required
* Genuine passion for providing exceptional customer service and developing customer relationships
* Strong problem-solving skills and a positive attitude under pressure
* Strong organizational and communication skills
* Genuine enthusiasm for fashion and helping others develop their personal style by keeping up with trends and styling pieces for the perfect look
* A growth mindset: strong desire to learn, grow, and embrace new ideas
* A genuine passion for giving back and serving the community
* A shared appreciation for our core values of Family, Fashion and Philanthropy
* Must be available to work at least 30 hours per week, including nights and weekends
* Ability to accommodate a changing schedule
We are an equal opportunity employer and value diversity at our company.