Post job

Kenect jobs - 143 jobs

  • Tier 1 Customer Support Specialist

    Kenect 3.8company rating

    Kenect job in Pleasant Grove, UT

    About Us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world's. About the Role As a Tier I Customer Support Specialist, you will be the first point of contact for our customers seeking customer and technical assistance. You will provide basic technical support through email, phone, and text messages to ensure that our customers receive prompt and effective assistance. You will be the point of escalation for our Customer Success teams to help troubleshoot technical issues with our core products. We take pride in delivering world-class support and you will help lead these efforts. This role will be onsite at our Pleasant Grove, Utah office. What You Will Be Doing Troubleshoot and support customers on basic technical issues related to the Kenect software. Password resets -Creating new users -Authenticating Kenect with Facebook & Google -User permissions and general Kenect settings - Billing questions and updating customer accounts Handling sensitive customer calls and triaging to appropriate team Respond to customer requests via phone, email, and text messages within pre-determined timeframe Coach and walk customers through screen share to troubleshoot technical issues -Triage defined support issues to Tier 2 Customer Support Specialist Log and track all requests using the company's customer management tracking system, including documenting all actions taken to resolve requests Skills & Qualifications 1 + years experience in Customer Support or Customer Service Strong verbal and written communication skills A+ organization skills Comfortable and excited to talk to customers on the phone throughout the day Types 50+ words per minute comfortable with navigating the web Ability to develop friendly rapport with customers via phone, email, and text message Our Company Values We Hope You Showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect Offers! Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under
    $27k-34k yearly est. Auto-Apply 9d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Implementation Consultant

    Kenect 3.8company rating

    Kenect job in Pleasant Grove, UT

    About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About this role The Implementation Consultant is a strategic partner for new customers, guiding them through the first 3-6 months of their journey. The primary goal is to help customers realize tangible ROI within the first 60-90 days, establish lasting adoption habits, and set them up for long-term, self-sustaining success that leads to repeated renewals. Success in this role is measured by customer retention (NDR, GDR), time to launch, time to first value, and onboarding CSAT. What you will be doing Take ownership of a portfolio of new multi-location customers and accelerate their journey to ROI by driving engagement, adoption, and utilization across their organization. Build trust and credibility with stakeholders at all levels-Executives, Department Leads, and day-to-day users-by aligning Kenect to their business outcomes. Guide customers through launch, onboarding, and early adoption to shorten time-to-first-value and establish behaviors that ensure long-term success. Monitor adoption signals and proactively intervene to ensure customers achieve measurable results within 60-90 days. Deliver onboarding training sessions, best practices, and consultative guidance to help customers integrate Kenect into daily workflows. Facilitate a progressive series of adoption meetings every 30 days for 2-5 months (depending on customer adoption pace), each session designed to provide new best practices, reinforce product value, and deepen customer success habits. Partner cross-functionally to identify and resolve customer issues quickly, ensuring a positive early experience. Position customers for growth by introducing additional features or expansions once they've achieved initial success milestones. Skills & Qualifications 1+ years of Customer Success, Implementation, or Consulting experience in a SaaS or software company. Driven, self-motivated, enthusiastic, and results-oriented with a “get things done” mindset. Strong organizational skills with the ability to manage a large portfolio of clients and competing priorities. Experience accelerating customer time-to-value and driving retention outcomes. Ability to communicate ROI clearly to multiple stakeholder levels, from executives to end users. Experience with customer engagement tools (Salesforce, ChurnZero a plus). Previous experience meeting or exceeding retention and expansion goals preferred. Our Company Values We Hope You Showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect Offers! Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
    $68k-99k yearly est. Auto-Apply 60d+ ago
  • Revenue Operations Director

    Gong 4.3company rating

    Remote or Salt Lake City, UT job

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As the Revenue Operations Director focused on Territory Strategy, you'll play a critical role in driving go-to-market efficiency and sales productivity by designing and managing scalable territory models. You'll partner cross-functionally with Sales, Marketing, and Strategy teams to align coverage with market opportunity, optimize segmentation, and ensure equitable, high-potential sales territories across global regions. RESPONSIBILITIES Lead the design, deployment, and ongoing optimization of global territory models across Sales segments. Analyze historical performance, market potential, and account data to inform segmentation and coverage plans. Partner with Sales leadership, Strategy, and Finance to align territories with business goals and headcount plans. Drive territory balancing efforts to ensure fairness and performance opportunity across reps and regions. Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations. Maintain accurate territory mapping in CRM systems (e.g., Salesforce), ensuring data integrity and change management. Monitor coverage effectiveness, identifying and resolving gaps proactively. Enable Sales and RevOps teams with territory dashboards, reports, and insights. Lead special projects such as market expansion, vertical alignment, or rep capacity modeling. QUALIFICATIONS You are within commuting distance of one of our listed hub locations and can be in-office 2x per week 5-8+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function. Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies. Strong analytical skills with experience in Excel, SQL, and BI tools (e.g., Tableau, Looker). Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus. Excellent cross-functional collaboration and stakeholder management skills. Comfortable navigating ambiguity in a fast-paced, high-growth environment. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $153,000 - $227,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. <>
    $56k-99k yearly est. Auto-Apply 36d ago
  • Event Tech Support Specialist

    Rainfocus 4.5company rating

    Orem, UT job

    RainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the RoleAs a team member of the RainFocus client success organization, the Event Tech Support Specialist (“TS”) will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events. The ideal candidate has a strong desire to learn about new technology and love to “tinker” with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution. Essential Responsibilities Hardware Support Setup, imaging, troubleshooting Windows and Mac machines Troubleshooting badge printers Managing MDM service for 6000 phones Testing new hardware and resources IT Helpdesk Support Not a traditional IT help desk role Weekends will be on-call support for onsite events Supporting hardware, software, and logistical issues Communication Working with internal team members to prepare for and support ongoing events Communicate with clients to describe technical details about the hardware we utilize Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite Organization Maintaining the RainFocus hardware by routinely doing checks and cleanings Tracking inventory issues and documenting the processes related to fixing Providing step-by-step instructions on how to use the RainFocus equipment Training Be the “face” of the training videos used to keep our onsite staff currently on how to fix common onsite issues Train the internal teams on best practices Required Experience/Skills 1+ years experience with IT help desk or similar Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required Collaboration on creation of processes to acquire requirements for live event execution Create and maintain training materials Assist in training new hires and contractors Represent product needs for the event delivery team in appropriate product development meetings Personal Characteristics The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include: Ability to creatively solve complex problems Friendly and outgoing, but assertive when necessary Willing to go the extra mile in support of reasonable client requests Team-player with a service-oriented mindset Self-motivated, thrives in fast-paced environments Proactive, relentless learner Excited by and eager to take on new challenges and opportunities Strong communicator with ability to be self-guided Success Measures Fully onboarded and productive within 60 days Client satisfaction Provide event weekend support without escalation Location/Travel This position will require working full time from our warehouse in Orem, Utah. Remote work is not available. Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
    $40k-76k yearly est. Auto-Apply 60d+ ago
  • Drum Teacher (W2, Benefits Available, Sandy Studio)

    The Piano Place LLC 4.5company rating

    Sandy, UT job

    Come join Utah's largest music lesson school! We are a team of passionate musicians who LOVE sharing our gifts with others! We offer benefits, flexible scheduling, and a fun work environment. Some of the amazing perks of teaching with The Piano Place are: Our admin team handles all business operations including scheduling new students into your schedule, marketing, billing, planning recitals and events, etc. - enabling you to focus solely on engaging your students. A fully stocked incentive store for students. Amazing performance opportunities for both students and teachers. Ongoing training and career development (all of which is paid) Company parties, raffles/prizes, and events with others in the music industry. Lots of swag! Job Duties: Instructing students for 30 minute lessons Assessing new student abilities Creating lesson plans Preparing students for recitals Facilitating student participation in recitals Assisting students in reaching their goals for learning Communicating with parents/guardians on students progress Qualifications include: Interpersonal Skills - Must be able to connect with people of all ages and skill levels Degree in Music Education or Music Performance is not required, but is always a plus Must be able to demonstrate teaching ability and instrument skill level during an interview Open to first-time teachers and experienced teachers alike Must give a minimum of a 1-year commitment to teaching with us The ability to teach on multiple instruments (piano, guitar, voice, ukulele, violin, cello, drums, etc.) is always welcome! Please submit a Music Specific Resume Compensation $20.00 - $25.00 per hour Benefits One Music Schools is one of the only music schools in Utah to offer a benefits package! Our benefits package includes: Health Insurance Plan with SelectHealth - Hours requirement for eligibility Full Dental - Hours requirement for eligibility Full Vision - Hours requirement for eligibility 401(k) Benefits are available to employees and immediate family members About Us One Music Schools brand, The Piano Place, is a music lesson studio offering lessons on piano, guitar, voice, ukulele, violin, cello, drums, and more. With locations in South Jordan, Draper, Lehi, Farmington, Pleasant Grove, and Salt Lake City, we offer an environment that is as creative and versatile as the students we teach. At The Piano Place we realize that students can only thrive in an environment that they feel inspired and excited by. Our facilities are completely unique as each room is decorated to a theme honoring some of the world's most legendary music icons. Our studios are also equipped with brand new, top quality instruments and technologies. In addition, we are passionate about giving our students ample opportunities where they can perform in a fun, safe and uplifting atmosphere. These performances include open mic nights, parades, community events, workshops, and two formal recitals a year. At The Piano Place we place the utmost priority on helping each student find that same refuge in music that we have found ourselves. If you are a skilled musician who is passionate about teaching, we would love for you to join our team!
    $20-25 hourly 60d+ ago
  • Expert Team, Solutions

    Filevine 4.3company rating

    Salt Lake City, UT job

    Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. About FilevineFilevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our Mission Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale. DepartmentThe Expert Team department is home to product experts with deep technical understanding across a range of specialized expertise. The department is focused on critical initiatives including customer support, escalated technical problem-solving, customer education, and partner enablement. Job Summary The Expert Team, Solutions Specialist is responsible for determining the best solution for a customer trying to accomplish an outcome that is not available out of the box. “That is not possible” is never the answer. Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job. The main expectation of this role is to create approaches that have not been used in the past; however, workarounds should not be favored when there is native capability inside of the app. Comprehensive product knowledge across the Filevine family of products is a requirement.Responsibilities: Play a lead role in issue remediation and convey unyielding accountability for assigned issues Create approaches that will best solution a customer's request, using both native capability and out of the box thinking, to resolve the root need Memorialize findings, share, and present to the larger Solutions slice and Expert teams Create portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and relay to customers in laymen's terms. Supply remediation case studies and approaches to other groups that may benefit: Partners, Sales Engineering, Marketing, etc. Maintain comprehensive product knowledge across the Filevine family of products Support other expert teams and expert roles as needed Occasional travel, as necessary Qualifications: Bachelor's degree Digital transformation experience with core systems-of-record such as ERP, CRM, case management, or business intelligence 2+ years of Excel/SQL/API or equivalent experience 2+ years Low-code / Declarative development experience or equivalent experience Assertive communicator that can provide recommendations and instill confidence Exceptional curiosity and creative thinking abilities to solution the root cause of a customer's priorities Quick learner of new technologies, self-motivated Driver of change for more impactful solutions and customer outcomes at a fast growing company Ability to lead critical conversations Organized, detail oriented, and timeline driven Ability to independently manage competing customer priorities and initiatives with limited structure Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House (onsite employees)- Top-of-the-line company swag Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy. Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
    $59k-120k yearly est. Auto-Apply 60d+ ago
  • Operations Specialist

    B-Stock 4.2company rating

    Remote or South Jordan, UT job

    The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency. Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives. Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs. Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity. Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability. Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency. Tracks and reports listing metrics to drive accountability and continuous improvement. Supports onboarding of new sellers and locations, ensuring standardized and scalable processes. Leads ongoing and ad hoc projects in support of clients and internal stakeholders. Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes. Monitors account and category performance to recommend competitive pricing strategies for future inventory. Ensures inventory is properly allocated across sales methods to align with departmental and client objectives. Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets. MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES High School Diploma or GED Thorough attention to detail Excellent written and verbal English communication skills Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups) Experience working in a fast-paced and multi-deadline-driven environment Efficient and analytical with the ability to self-manage while contributing to a positive work environment Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings PREFERRED QUALIFICATIONS Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus Prior work experience in HTML and Magento Bachelor's degree or an equivalent combination of education or experience The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity. EMPLOYEE BENEFITS Competitive compensation packages including bonuses and options Medical, dental, and vision benefits Matching 401(K) Paid time off Telecommuting and remote work options Support for continuing education Team off-sites, social events, annual company events, and frequent extracurricular activities Unlimited snacks and drinks THE COMPANY B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses. While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory. We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time. Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come. For more information, visit bstock.com/careers/ OUR VALUES Make Each Dollar Count Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us. Take Our Work Seriously, Not Ourselves Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves). Do The Hard Things Today That Will Pay Off Tomorrow We're willing to sacrifice and endure, fail and adapt to reach our long-term goals. Use Trust As The Best Measure Of Success The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed. Find Strength In Numbers Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.
    $21-25 hourly Auto-Apply 14d ago
  • Area Operations Manager

    Apache Industrial Services 4.0company rating

    Utah job

    Area Operations Manager Vice President, Operations The Director of Operations plans, leads, and oversees all aspects of operations activities in the designated area/division with an unwavering commitment to safety, ethics, quality, people leadership and customer care. Essential Functions Collaborates with senior leadership to develop and meet company goals while supplying expertise and guidance on area/division operations. Implements and communicates the strategic direction of the organization within the designated area/division. Drives exceptional safety performance in the area/division through visible, transparent leadership on work sites. Collaborates with other areas/divisions and groups to carry out the organization's goals and objectives. Leads by example. Always represents Apache favorably. Conducts business in a professional and ethical manner at all times. Upholds all company and customer policies, procedures and guidelines and holds others accountable for doing the same. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, and facilities are in line with the organizations business plan and vision. Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. Reviews and approves cost-control reports, cost estimates, and staffing requirements for the designated area/division. Establishes and manages the area/division's budget. Presents regular performance reports and metrics to the senior leadership team. Maintains knowledge of emerging technologies, industry best practices and trends in operations management. Provides excellent people leadership including delivering constructive and timely feedback on performance, handling disciplinary issues in accordance with company policy and supporting team member development for the betterment of the team member and Apache. Represents Apache in industry-recognized organizations, conferences, and events as an active participant and/or in a leadership role. Other duties as assigned. Education & Experience 7-10 years of leadership experience within the industrial insulation construction/maintenance business. Bachelor's degree in Business Administration, Construction, Engineering, or another industry-related field preferred. Knowledge, Skills, and Abilities Extensive knowledge of the principles, procedures, and best practices in the industry. Established industry network and regular participation/leadership in industry recognized organizations Demonstrated success in creating and articulating complex strategies and plans to both senior management and peers. Demonstrated ability to build collaborative relationships and influence others positively. Proven ability to drive strategic direction. Executive presence, one who possesses the depth of experience to comfortably interact with senior leaders within the company while remaining accessible to everyone. Strong analytical and problem-solving skills. An enterprise-wide thinker, with a lens on how decisions made within one site or unit may affect others across the business Driven self-starter with a strong attention to detail and ability to operate autonomously Working Conditions/Physical Demands Remaining in a stationary position, often standing, or sitting for prolonged periods. Frequent travel to work sites and offices (driving and/or flying). Light work that includes moving objects up to 20 pounds. No adverse environmental conditions expected.
    $34k-45k yearly est. Auto-Apply 25d ago
  • Technical Support Specialist (Level 1)

    PT&C Group 3.8company rating

    Holladay, UT job

    Due to continuing growth, we are looking for a Technical Support Specialist to join our team! The Technical Support Specialist will work alongside our IT Manager and team members in providing technical support for our employees at offices nationwide. You will install and configure applications, set up workstations, troubleshoot common issues, document issues, collaborate with team members, and provide a positive experience for our end users. Who We Are: Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 48 offices in 14 States with much more growth on the horizon. We fully understand that every employee has different needs, so our unique business model allows for more flexible work arrangements than most firms can offer. Enjoy a professional and dynamic work environment while making work/life balance a priority. What You Will Do: Perform basic problem solving and help on various software and hardware systems for employees at various offices. Perform routine technical assistance for common issues. Ensure proper asset management and record keeping of issues. Maintain and update documentation, such as, but not limited to, project documents, user guides and training, general reporting, standard operating procedures, and knowledge base articles. Assist the IT Manager with the implementation of technology projects. Assist with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices. Perform miscellaneous job-related duties as assigned. What We Look For: Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Microsoft Outlook, Excel and Word experience Knowledge of current technological developments/trends in area of focus. Records maintenance skills. Ability to effectively communicate with employees to resolve technological issues. Strong interpersonal and communication skills and the ability to work effectively with a wide range of employees in a diverse community. Experienced in resolving issues with remote employees. Works independently and require little to no oversight. Ability to determine computer problems and to coordinate hardware and software delivery. Ability to analyze and resolve basic computer problems. Experience Experienced in providing remote technical support A+ Certification or equivalent Network+ Certification highly desired Microsoft 365 Certified: Endpoint Administrator Associate highly desired What we offer: Opportunity for advancement within a rapidly growing professional services firm Ongoing informal and formal training and development Competitive compensation 401(k) and medical benefits Firm sponsored continuing education Where we work: This position requires you to be onsite Salary Description $24-$26/hr
    $24-26 hourly 32d ago
  • Retail Associate

    Sandbox VR 3.9company rating

    Salt Lake City, UT job

    Who We Are: We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures-whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE. What You Will Be Doing: Create Unforgettable Guest Moments Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session What We Are Looking For: Egoless & Coachable: You take feedback well and pitch in wherever needed Adaptable & Proactive: You're resourceful, self-driven, and good with change Team-Focused: You stay positive and celebrate group wins Reliable: On time, in uniform, and ready to shine Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs Weekend Availability: Required Experience: 1+ year in retail/hospitality Benefits Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions + guest review bonus Note: Evening and weekend availability may be required depending on the business' needs.
    $25k-32k yearly est. Auto-Apply 60d+ ago
  • Event Coordinator | Full-Time | Ken Garff (Utah) University Center Club

    Oakview Group 3.9company rating

    Salt Lake City, UT job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the Ken Garff University Club in Rice Eccles Stadium including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events. This role pays an hourly rate of $19.00-$23.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 6, 2026. Responsibilities * Advance each show/event with appropriate show/promoter representative in a timely fashion * Communicates all event information to the appropriate Departments and staff * Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives * Ensures that event set-ups are accurate * Communicates in a timely manner with each Department Head regarding specific needs and information for each event * Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner * Prepares post event report for all events coordinated * Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events * Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested * Preparation of and submission of expenses for event settlement. Attend settlement if required * Executes other operational duties as assigned Qualifications * 4-year degree from a college or university preferred * One year experience same or similar position in arenas, convention centers, stadiums or theaters preferred * Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours) * Experience with Microsoft Office products Intellectual/Social, Physical Demands and Work Environment: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social Demands: While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers. Physical Demands: While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period Work Environment: The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent's location, and minimal during non-event times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $19-23 hourly Auto-Apply 31d ago
  • Account Executive

    Kenect 3.8company rating

    Kenect job in Pleasant Grove, UT

    About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world About this role As an Account Executive, you will play a pivotal role in driving our mission to empower businesses to connect with their customers. You'll be tasked with not only fostering connections but also closing deals and exceeding quota metrics. Your success in hitting and surpassing sales targets will be a key driver in the growth and success of our business texting solutions. This position requires a strategic approach, effective negotiation skills, and a relentless commitment to achieving and exceeding sales goals. Join us in this dynamic role where your contributions directly impact the bottom line and contribute to Kenect's continued success. What you will be doing Meet or exceed monthly revenue goals and weekly presentation goals Conduct web presentations daily to demonstrate Kenect product value and win business Understand the competitive landscape and customer needs to effectively articulate the Kenect ROI Follow up daily with prospective accounts to advance through pipeline stages and close new business Partner with the SDR team to fill your calendar with qualified sales presentations Find new opportunities on your own to put in the pipeline and move toward close Log all activities in Salesforce, maintaining a clean and healthy pipeline Skills & qualifications 2-3 years of experience in B2B/SaaS sales Proven track record of consistently exceeding objectives and quotas Excellent communication skills (oral and written) with a high level of professionalism Strong objection handling, negotiating, and relationship management skills Superb organizational skills and attention to detail Ability to handle high velocity environment and be a consistent closer Experience selling to SMB preferred BA/BS degree or higher preferred Our company values we hope you showcase Unwavering Customer Obsession See it, Solve it, Get it Done Build, Adapt, Win What Kenect offers Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
    $58k-93k yearly est. Auto-Apply 60d+ ago
  • Enterprise CSM

    Kenect 3.8company rating

    Kenect job in Pleasant Grove, UT

    About Us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About This Role An Enterprise Customer Success Manager is a strategic and supportive partner for our customers at every stage of the account cycle process. They're focused on building loyalty to ensure long-term client retention by addressing customer issues, scheduling training, presenting tangible ROI throughout the journey, sharing new product information, and maximizing account value through upsells and renewals. What you will be doing Own the customer's renewal, usage, and adoption of Kenect product features. Identify, strategize and execute account expansions, feature upsells and cross-sales Promote maximum value of the product, identify new opportunities to ensure growth attainment Develop a comprehensive understanding of common business challenges faced by customers along with their common objectives. Deliver group and individual user informational and training sessions about Kenect features, industry benchmarking and best practices Monitor usage, proactively contact clients upon low usage and deliver effective solutions to improve product adoption. Run, build and maintain regular cadence calls and Executive Business Reviews with key stakeholders Evaluate and prioritize customer issues and inquiries to better serve the customers and drive effective resolutions. Skills & Qualifications 2+ years of Customer Success experience in a SaaS or software company. Driven, self-motivated, enthusiastic and with a “get things done” attitude Ability to manage a large portfolio of clients with amazing task and time management A+ organization skills Experience upselling and expanding a book of business Experience carrying a retention and upsell monthly quota Results-driven mentality, with a bias for speed and action Knowledge of Salesforce is a plus Automotive and/or Powersports knowledge is a plus! Our Company values we hope you showcase Unwavering Customer Obsession See it, Solve it, Get it Done Build, Adapt, Win What Kenect offers! Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer. Legal Disclosure We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
    $53k-87k yearly est. Auto-Apply 60d+ ago
  • Support Specialist I - Remote

    Modernizing Medicine 4.5company rating

    Remote or Salt Lake City, UT job

    ModMed is hiring a driven Software Support Specialist I to join our positive, passionate, and high-performing Client Services team focused on providing best in class software support service to our expanding client base of EMR users. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. * Provide consistent, professional, and high-quality client support to our client base. * Establish procedures to ensure client satisfaction and quality service delivery. * Communicate and collaborate across teams and departments to help resolve issues. * Replicate and document issues for further escalation. Skills & Requirements: * Bachelor Degree, preferred. * 1-2 years of related experience. * Manage/ field 25+ inbound calls per day. * Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues. * Experience within a medical practice and/or EMR experience is preferred. * Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS. * Knowledge of bug tracking software such as Zen and Jira. * Excellent interpersonal, verbal, and written communication skills. * Ability to effectively prioritize and manage time. #LI-SM1 #LI-REMOTE
    $35k-49k yearly est. Auto-Apply 32d ago
  • Sr Product Strategy Associate

    Philo Ventures 4.2company rating

    Lehi, UT job

    Philo is looking for an entrepreneurial and strategic Senior Product Strategy Associate to take a hands-on role in the earliest stages of venture creation. If you're eager to own the process of building new businesses from the ground up-ideating, validating, shaping product strategy, and driving go-to-market execution-this is your chance to accelerate your entrepreneurial career. This role is ideal for someone who has founding aspirations or prior startup experience and is hungry to gain the hands-on knowledge, network, and strategic experience to launch and scale successful companies. Why This Role? As a Senior Product Strategy Associate, you won't just be a cog in a big machine-you'll act as a de facto GM for new ventures, testing ideas, shaping strategy, and driving early traction. You'll be at the center of Philo's venture studio model, working alongside experienced founders, investors, designers, and engineers to bring new ideas to life. During your time in this role, you'll work on multiple projects in the 0-to-1 stage across different industries and problem spaces; if you love variety, rapid learning, and tackling diverse challenges, this role offers an unparalleled experience. The Role: You'll report to Philo's Head of Product Strategy and collaborate with partners, Founders-in-Residence, and our venture-building team to drive 0-to-1 product and company creation. Your work will be dynamic and impactful, spanning ideation, validation, early product development, go-to-market strategy, and initial customer acquisition. What You'll Do: Identify and validate new venture opportunities through customer discovery, market research, and rapid experimentation. Lead problem and solution discovery efforts, leveraging insights from stakeholders, customers, and competitive analysis. Shape the initial product strategy, working with designers and engineers to define MVPs that drive early traction. Own the early go-to-market strategy, conducting marketing campaigns, sales outreach, and demos, in collaboration with Philo's marketing team, to acquire first customers. Act as a strategic partner to portfolio company leadership, facilitating a smooth hand-off of projects and stepping in wherever needed to de-risk the business. Work across multiple industries and business models, quickly adapting to different markets and customer needs. Serve as a customer advocate throughout the product development lifecycle, ensuring strong product-market fit. Continuously refine Philo's venture-building playbook, helping optimize our process for ideation, validation, and growth. What You Bring: Experience in startups, product management, venture capital, growth, or another entrepreneurial function. A bias for action and comfort with ambiguity-you're excited by the unknown and thrive in fast-moving environments. A founder's mindset-you see problems as opportunities, take ownership, and push forward with urgency. Excitement for working on multiple 0-to-1 projects, learning across industries, and tackling a variety of challenges. Strong research and analytical skills-you can synthesize customer feedback, market trends, and data to inform decisions. Exceptional communication and collaboration skills, with the ability to influence and align cross-functional teams. Humility and a hunger to learn-you know that building great businesses requires constant iteration and growth. Bonus Points: Prior experience as a founder, early startup employee, or investor. Strong technical, analytical, or design capabilities that enhance your ability to shape early-stage products. Understanding of product management best practices in a 0-to-1 environment. What We Offer: A culture built for builders-you'll be part of a high-caliber team focused on creating real value. Competitive salary, benefits, and meaningful upside-including carry in our venture studio portfolio. A proven venture studio model, giving you exposure to multiple businesses and industries. The opportunity to launch, shape, and scale startups alongside world-class founders. Unlimited PTO and flexibility to support a healthy, balanced lifestyle. Who Should Apply? This is not a traditional product management role. We're looking for individuals passionate about 0-1 who want hands-on exposure to startup-building at the highest level. If you want to test ideas, shape new businesses, and develop the experience needed to successfully launch your own company, this role is for you. If you thrive in fast-paced environments, love variety, and want to work on multiple 0-to-1 projects across different industries, this is your ideal next step. Ready to build the next generation of startups? Apply now.
    $72k-102k yearly est. 1d ago
  • Client Support Manager

    Strider Technologies 3.6company rating

    South Jordan, UT job

    Strider Technologies is on a mission to deliver strategic intelligence that enables faster, more confident decision-making for organizations around the world. As the leading strategic intelligence company, Strider empowers organizations to secure and advance their technology and innovation. We leverage cutting-edge AI technology and proprietary methodologies to transform publicly available data into critical insights. These insights enable organizations to proactively address and respond to risks associated with state-sponsored intellectual property theft, targeted talent acquisition, and supply chain vulnerabilities. Job Summary We're seeking a Support Manager to lead the delivery of Strider's global client support operations. You'll own the day-to-day rhythm of how Strider's client requests are managed, ensuring client feedback is effectively routed and addressed in a timely manner. You also will lead account provisioning to ensure our clients receive the necessary platform accesses. This is a hands-on role that will help build and lead the Support team at Strider, shaping how Strider delivers support at scale. If you're energized by optimizing systems, empowering clients, and leading through execution, this role offers the opportunity to make a measurable impact from day one. Key Qualifications * 3+ years of experience in client support; experience managing or mentoring a support team is a plus. * Demonstrated success improving support processes, workflows, and SLAs in a SaaS environment. * Hands-on experience with Jira Service Management or equivalent ticketing systems. * Strong ability to create and maintain customer-facing knowledge base content. * Experience managing account provisioning and user access workflows. * Familiarity with IT, cybersecurity, and identity management tools and concepts. * Excellent cross-functional communication and collaboration skills across global teams. * A proactive and detail-oriented mindset with the ability to identify gaps, propose improvements, and follow through with precision. Job Description As the Support Manager, you will own Strider's global customer support experience-from day-to-day operations to building scalable systems that grow with the company. You'll manage support queues and client interactions via Jira Service Management, ensuring timely and high-quality resolution across time zones. You'll also lead the development of self-service tools, including a knowledge base of customer-facing support documentation. Your work will reduce time-to-resolution and empower clients to solve problems independently. In addition to managing support, you'll oversee user account provisioning and access requests, ensuring secure and accurate configuration for all client users. You'll handle client SSO needs and collaborate closely with Engineering and Product teams to implement access-related improvements. This role is also strategic. As Strider grows, you will help build out a global support function, defining processes and mentoring team members to ensure operational excellence at scale. What You'll Do * Manage and continuously improve daily support operations, including queue management, SLAs, and escalation workflows. * Design and optimize workflows within Jira Service Management and help center tools. * Own the creation, maintenance, and optimization of knowledge base articles and self-service content. * Oversee account provisioning, including onboarding, user setup, and access management. * Respond to and resolve client SSO requests, using historical logs and technical documentation to troubleshoot issues. * Develop reporting dashboards to monitor support team performance and customer satisfaction. * Collaborate with cross-functional partners to identify support trends, close feedback loops, and improve customer experience. * Lead and grow a high-performing global support team. Additional Information * This is a global role supporting clients across multiple time zones and regions. * The role requires strong operational ownership and cross-functional collaboration. Strider is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. We comply with all relevant employment laws in the locations where we operate. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and professional development.
    $44k-71k yearly est. Auto-Apply 52d ago
  • Lead Generator

    Wrench Group 4.6company rating

    Logan, UT job

    Overview Earn $25-30+ per hour (hourly and commission) as a Lead Generator with Mountain Home Services! Our Lead Generators work onsite at our partner retail locations, Home Depot (in Logan), greeting and engaging with customers face-to-face while generating interest in scheduling service appointments for residential HVAC, plumbing, and electrical maintenance & replacement. We're looking for motivated, sales driven & career-minded people to join our field team! Energetic, outgoing, tenacious people who enjoy working with the public and have a little competitive spirit tend to be very successful in this position! This is not a door-to-door sales position; you will be able to take comfort in the A/C of a retail store! The flexibility of the position provides a great opportunity for retirees, college students and those looking for flexible or part-time work! THIS IS A PART TIME ROLE (20-25 hours/week) What's In It For Me? Competitive Compensation ($18/hr base pay PLUS uncapped commission) Top performers are making $60k+ per year! Paid training! Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Store Locations: 449 N Main St, Layton, UT 84041 984 Wall Ave, Ogden, UT 84404 Qualifications Do I have What it Takes? Required to be standing/walking or sitting for 4-8 hours at a time Must be at least 18 years of age Comfortable starting and engaging in conversation A+ communication and customer service skills Must have reliable transportation Must have a smart-phone and daily access to email and text Retail sales experience highly preferred No HVAC or Water Treatment experience needed, we will train you! Ability to pass pre-employment background check and drug screen Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. Responsibilities What Will I do? Engage customers in conversation and schedule an appointment for one of our Sales Consultants to visit the customers home to provide an estimates for product and services. Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs. Build rapport and relationships with the store's leadership team. Attend required monthly meetings and trainings. Represent the company professionally, honestly, and ethically
    $16k-22k yearly est. Auto-Apply 18d ago
  • Drum Teacher (W2, Benefits Available, St. George Studio)

    The Piano Place LLC 4.5company rating

    Saint George, UT job

    Come join Utah's largest music lesson school! We are a team of passionate musicians who LOVE sharing our gifts with others! We offer benefits, flexible scheduling, and a fun work environment. Some of the amazing perks of teaching with The Piano Place are: Our admin team handles all business operations including scheduling new students into your schedule, marketing, billing, planning recitals and events, etc. - enabling you to focus solely on engaging your students. A fully stocked incentive store for students. Amazing performance opportunities for both students and teachers. Ongoing training and career development (all of which is paid) Company parties, raffles/prizes, and events with others in the music industry. Lots of swag! Job Duties: Instructing students for 30 minute lessons Assessing new student abilities Creating lesson plans Preparing students for recitals Facilitating student participation in recitals Assisting students in reaching their goals for learning Communicating with parents/guardians on students progress Qualifications include: Interpersonal Skills - Must be able to connect with people of all ages and skill levels Degree in Music Education or Music Performance is not required, but is always a plus Must be able to demonstrate teaching ability and instrument skill level during an interview Open to first-time teachers and experienced teachers alike Must give a minimum of a 1-year commitment to teaching with us The ability to teach on multiple instruments (piano, guitar, voice, ukulele, violin, cello, drums, etc.) is always welcome! Please submit a Music Specific Resume Compensation $20.00 - $25.00 per hour Benefits One Music Schools is one of the only music schools in Utah to offer a benefits package! Our benefits package includes: Health Insurance Plan with SelectHealth - Hours requirement for eligibility Full Dental - Hours requirement for eligibility Full Vision - Hours requirement for eligibility 401(k) Benefits are available to employees and immediate family members About Us One Music Schools brand, The Piano Place, is a music lesson studio offering lessons on piano, guitar, voice, ukulele, violin, cello, drums, and more. With locations in South Jordan, Draper, Lehi, Farmington, Pleasant Grove, St. George, and Salt Lake City, we offer an environment that is as creative and versatile as the students we teach. At The Piano Place we realize that students can only thrive in an environment that they feel inspired and excited by. Our facilities are completely unique as each room is decorated to a theme honoring some of the world's most legendary music icons. Our studios are also equipped with brand new, top quality instruments and technologies. In addition, we are passionate about giving our students ample opportunities where they can perform in a fun, safe and uplifting atmosphere. These performances include open mic nights, parades, community events, workshops, and two formal recitals a year. At The Piano Place we place the utmost priority on helping each student find that same refuge in music that we have found ourselves. If you are a skilled musician who is passionate about teaching, we would love for you to join our team!
    $20-25 hourly 60d+ ago
  • Join our talent network - Support/Corporate Roles

    Headlight 4.1company rating

    Salt Lake City, UT job

    Join a team that's transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it's a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice. As the most trusted behavioral health partner in the Western U.S., we've established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings. Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.Our Pillars Make things easier. Forge genuine connections. Elevate the standard. If you need any accommodations for your interview please email HR@headlight.health prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site
    $32k-42k yearly est. Auto-Apply 60d+ ago
  • Event Coordinator | Full-Time | Ken Garff (Utah) University Center Club

    Oak View Group 3.9company rating

    Salt Lake City, UT job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the Ken Garff University Club in Rice Eccles Stadium including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events. This role pays an hourly rate of $19.00-$23.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 6, 2026. Responsibilities Advance each show/event with appropriate show/promoter representative in a timely fashion Communicates all event information to the appropriate Departments and staff Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives Ensures that event set-ups are accurate Communicates in a timely manner with each Department Head regarding specific needs and information for each event Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner Prepares post event report for all events coordinated Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested Preparation of and submission of expenses for event settlement. Attend settlement if required Executes other operational duties as assigned Qualifications 4-year degree from a college or university preferred One year experience same or similar position in arenas, convention centers, stadiums or theaters preferred Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours) Experience with Microsoft Office products Intellectual/Social, Physical Demands and Work Environment: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social Demands: While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers. Physical Demands: While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period Work Environment: The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent's location, and minimal during non-event times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $19-23 hourly Auto-Apply 25d ago

Learn more about Kenect jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Zippia gives an in-depth look into the details of Kenect, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Kenect. The employee data is based on information from people who have self-reported their past or current employments at Kenect. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Kenect. The data presented on this page does not represent the view of Kenect and its employees or that of Zippia.