How to hire a keno writer/runner

How to hire a keno writer/runner, step by step

Here's a step-by-step keno writer/runner hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a keno writer/runner job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new keno writer/runner
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the keno writer/runner you need to hire. Certain keno writer/runner roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A keno writer/runner's background is also an important factor in determining whether they'll be a good fit for the position. For example, keno writer/runners from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of keno writer/runners and their corresponding salaries.

   Type of Keno Writer/Runner	Description	Hourly rate
   Keno Writer/Runner	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$10-17
   Runner	A runner is considered as a general assistant who works under the direction of a producer and other production staff to do basic works such as answering the phone or making arrangements for staff on locations in the broadcasting and film industry. The role of a runner is to ensure that the production process is running smoothly... Show more	$12-19

2. Create an ideal candidate profile

   Common skills:

   • Math
   • Basic Math
   • Cash Handling
   • Customer Service
   • Guest Service
   • Casino Floor
   • Keno Tickets
   • Computer System
   • Game Rules
   • Data Entry
   • Collection Reports
   • POS
   • Bartending

   Responsibilities:

   • Monitor and maintain cleanliness, sanitation, and organization of assign station and service areas.
   • Stock shelves, check prices, sack groceries get carts, office work work a chash register.

3. Make a budget

   Including a salary range in your keno writer/runner job description is a great way to entice the best and brightest candidates. A keno writer/runner salary can vary based on several factors:

   • Location. For example, keno writer/runners' average salary in florida is 34% less than in alaska.
   • Seniority. Entry-level keno writer/runners earn 41% less than senior-level keno writer/runners.
   • Certifications. A keno writer/runner with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a keno writer/runner's salary.

   Average keno writer/runner salary

   $14.06hourly

   $29,250 yearly

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   Entry-level keno writer/runner salary

   $22,000 yearly salary

   Updated December 18, 2025

4. Writing a keno writer/runner job description

   A keno writer/runner job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a keno writer/runner job description:

   Keno writer/runner job description example

   Writes Keno tickets. Rotates through different stations of the Keno game area to perform various responsibilities. Checks tickets, computes and pays winning tickets. Also serves as a runner for Keno tickets played throughout the gaming and restaurant areas.
   ESSENTIAL JOB FUNCTIONS:
   
   * Ensure customer satisfaction and casino play through prompt, efficient and friendly service.
   * Promptly accepts tickets presented by customers and writes Keno tickets.
   * Provides customer assistance on Keno play, utilizing the playing guide instructions.
   * Works in different stations of the game area, such as calling the game, punching draw cards, recording numbers called or serving as a runner for tickets played outside the keno area.
   * Re/checks tickets upon request, computes and pays correct amount of winning ticket(s).
   * Follows a procedure sequence, as set forth by the department manager, to properly coordinate the game: copies the tickets, time stamps the tickets and returns copy to the customer.
   * Performs functions within established time frames to ensure game tickets are issued within game time frames.
   * As a runner, picks up ticket and collects money from customers outside Keno area, return copies of the play tickets to the customer and any winnings payable after the game.
   * Maintains and fills all Keno supply stations, ticket holders, crayons and play guides.
   * Remains knowledgeable on Keno/Casino activities/events to pass on accurate information to customers.
   * Gets authorization for payoffs over a specified amount from the supervisor.
   * Responds to customer inquiries and complaints as effectively as possible, and directs any difficult situations to the supervisor.
   * Comply with Internal Control, regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
   * Promotes a clean, safe, and healthy work environment for employees and guest. Promptly reports any concerns to supervisor.
   * Promote internal guest service standards through courteous and respectful behavior.
   * Ensure that operation of equipment, tools and materials are handled in a safe manner.
   * Other related duties as assigned.

   Copy this example

   

5. Post your job

   To find the right keno writer/runner for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with keno writer/runners they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit keno writer/runners who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your keno writer/runner job on Zippia to find and recruit keno writer/runner candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit keno writer/runners, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new keno writer/runner

   Once you have selected a candidate for the keno writer/runner position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new keno writer/runner. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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