TurboTax Customer Service Representative - Work from Home
Remote job in Grand Rapids, MI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Desktop Support Specialist
Remote job in Grand Rapids, MI
Key Responsibilities:
· Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Territory Sales Manager
Remote job in Grand Rapids, MI
Join our hand-selected DRIVEN TEAM of extraordinary human beings. Join our MISSION of SERVING PATIENTS WITH EXCELLENCE.
Our Territory Manager will help us grow and serve our patients and our team of high achievers through spreading our message and products to help positively impact patients' lives.
What you will LOVE to do…
• Carrying a FOCUSED line of products to reduce patient pain and edema. • Help accounts understand the importance of these products in the marketplace and establish new business along the way. There will be PLENTY of opportunities to learn and grow.
• You will help us serve our patients well by ensuring patients are trained, supported, and cared for with excellence.
YOU'RE THE HIGH-ACHIEVER WE'RE LOOKING FOR IF…
You are excited to serve every day and make a positive impact on others.
You are eager to continuously learn and grow individually and within our team.
You are flexible and resilient when faced with a multitude of demands on your attention.
You are often described as self-disciplined and a problem solver by your friends and family.
You aren't afraid to take ownership and voice opinions that make something better.
You get excited to do impactful, hard work.
You enjoy serving others and supporting them on their journey.
You are proactive and a team player.
You hold yourself to a high standard.
You are positive, motivated, and a quick learner.
You have a “figure it out” attitude about new projects or tasks you haven't done before.
Prior sales/service experience is helpful, but not required.
Computer and internet access is required.
Full-time
Physical Requirements:
Ability to lift and carry large or oddly shaped packages weighing up to 40 lbs.
Frequent standing, bending, and moving may be required.
Compensation: BETTER than competitive with bonuses and unlimited growth opportunities. Commission Only.
As an independent contractor you will get to experience all of the benefits listed above along with flexibility of schedule, work from home option, freedom to design your work around your life, and tax benefits all while working on a high paced, high growth team. Average commission ranges: $60,000-$150,000.
NOTE: HIGH-ACHIEVERS ONLY
Please do not apply for this position unless you can prove through documentation that you are a well-versed Territory Manager. This is a highly coveted, flexible position with a huge opportunity for growth and we will only settle for an A-Player.
Are You THE EXCEPTION?
If so, submit your application. We can promise you; it will be unlike any place you have worked before.
Work From Home - Remote Market Research Contributor
Remote job in Grand Rapids, MI
Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
Remote Product Tester - $45/hr + Free Products - Start Now!
Remote job in Sparta, MI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work from Home - Need Extra Cash??
Remote job in Grand Rapids, MI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Remote Customer Support Associate
Remote job in Wyoming, MI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)
Remote job in Rockford, MI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Work from Home - Need Extra Cash?
Remote job in Walker, MI
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Remote Work From Home Administrative Assistant Admin - Part Time Panelists Needed
Remote job in Grand Rapids, MI
Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Administrative Assistant admin experience not required. Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
* $75-$150 (per 1 hour session)
* $300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Administrative assistant admin experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Part Time Sales - Paid Weekly - Flexible Work
Remote job in Grand Rapids, MI
Vector Marketing is looking to fill part-time sales positions right away. Request an interview today and start work within the week. details? Our reps sell Cutco products through one-on-one appointments, explaining the products, and placing any orders. Previous work experience isn't required, we are just looking for people who enjoy working with others.
Reps are paid $25.00 base-appt that isn't based on sales or results, but they can earn more based on commission. If they have an off week, they still get paid for the work they did, but can earn more based on performance.
We help reps create a schedule that works best for them. Some work as much as possible, some part time, and others are just looking to make some extra income around their classes, other jobs, and family obligations. Semester break work schedules are available for anyone looking for temporary work.
Our Cutco products are used in the kitchen and some outdoor tools as well. Previous knowledge about home goods, sales, or work experience is not needed. We are just looking for people who enjoy working with others.
We've been training people to do well for over 40 years. Even if someone doesn't stay with us long term - the sales, networking, and communication skills they build are needed for every field. Reps work locally after training. Meetings and training are held in the office.
What are the basic requirements?
- Enjoys working with others
- All ages 18 + or 17 and graduating in 2025 are encouraged to apply
- Some conditions apply
- Able to interview within the week
- Willing to learn and apply new skills
Who would do well here?
People who have done well with us have had experience in all different lines of work - retail, fast food, cashier, grocery store clerk, work from home jobs, administrative assistant, receptionist, server, landscape, warehouse worker, and in just about any field you can imagine. We also welcome applicants who haven't had any work experience. If they have a positive attitude and enjoy working with people, they can do well here.
If you think you would be a great fit for our sales team, fill out contact information and a receptionist will send you a text about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
PRODUCTION MANAGER - LIVE EVENTS
Remote job in Grand Rapids, MI
Production Manager - Live Events
Team: Live Events
Manager: Senior Director of Production - Live Events
Who We Are:
Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.
At Bluewater, you'll find planners, makers, and innovators working side by side-blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration- and Fun!), we're driven by a shared purpose: to make people smile.
Role Summary:
The Production Manager - Live Events is responsible for the execution and management of live event projects from initial planning through post-event review. This role oversees the coordination of all technical and logistical aspects of events, ensuring world-class execution across a broad range of corporate and live entertainment environments. The Production Manager works directly with clients, Account Executives, department leads, and internal/external crews to deliver impactful AV experiences. This is a hands-on, hybrid role with variable hours, including nights and weekends, and will require travel as dictated by project needs.
Key Responsibilities:
Partner with Account Executives and clients to develop comprehensive project scopes and execute full-scale production plans.
Create and manage event timelines, milestones, and deliverables based on production, vendor, and client requirements.
Develop and maintain project budgets by tracking labor, material, and vendor expenditures.
Collaborate with internal engineers and department leads to craft technical solutions and project estimates.
Lead staffing efforts for events, coordinating internal technicians, freelance labor, and union or contracted personnel as necessary.
Conduct site visits to assess venue requirements and client expectations regarding technical production and on-site support.
Act as on-site Production Manager or contingency technician, assisting with equipment setup, operation, and teardown when required.
Coordinate with the operations team to ensure that equipment, logistics, and resources are aligned with production needs and timelines.
Identify and manage project risks; adjust plans and allocate resources as needed to ensure successful outcomes.
Oversee post-event evaluations to capture successes, lessons learned, and opportunities for improvement.
Provide leadership and direction to technicians and freelance staff, fostering a collaborative and professional work environment.
Engage with clients professionally and positively, ensuring alignment with their vision and satisfaction with services delivered.
Collaborate with warehouse and shop staff on event prep and gear staging.
Utilize project and inventory management tools such as Wrike, Google Workspace, and R2 (inventory management software) to maintain project visibility and documentation.
Other duties as assigned.
Skills/Qualifications:
3-5 years of professional experience in live event production, including technical crew leadership and client-facing responsibilities.
Bachelor's degree preferred; relevant work experience in AV or event production may be substituted.
Demonstrated knowledge of AV technology and event production systems.
Strong project management, budgeting, and organizational skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to handle multiple events and projects simultaneously while maintaining quality and meeting deadlines.
Proficiency with software tools including Wrike, Google Workspace, and inventory systems.
Professional demeanor with the ability to make sound decisions in fast-paced, high-pressure environments.
Valid driver's license and ability to travel; passport preferred.
Trade show experience is a plus.
Why Join Us
Be part of an innovative, growth-focused culture that prioritizes continuous improvement and partnership between Operations and Sales.
Direct opportunities to mentor others, shape best practices, and influence the future of Bluewater's Project Management discipline.
Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.
Physical Demands:
Ability to stand and work on your feet for extended periods (up to 8 hours).
Must be able to lift and move equipment up to 25 lbs. regularly.
Must be able to work flexible hours including nights, weekends, and extended shifts.
Occasional travel is required for project execution and site visits.
Additional Information
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.
Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!
Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone's thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.
Product Feedback Contributor
Remote job in Grand Rapids, MI
Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis. You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued work. that lets you work from home and fit the schedule around your existing
commitments. It's a simple way to earn extra income while contributing to real projects.
As part of the focus group, participants will test online gaming experiences and share feedback.
Work hours are flexible, and assignments must be completed by their deadlines.
Benefits
● $800 to $1,200 for around 20 hours of work
● Fast payment after completion
● Flexible schedule and remote setup
● Engaging work environment
Requirements
● Reliable internet connection and access to a computer
● Good communication skills
● Able to manage your own time and meet deadlines
● Comfortable with the casino and gaming industry
● Able to pass a background check
Apply and Start Today
The application takes about three minutes to complete. You'll take a short game-style test to
show you can follow instructions and think clearly.
If you complete the process successfully, you'll be accepted instantly and can start focus group
work right away.
Apply now and join many other focus group participants who have rated this gig 5 stars on
Glassdoor and Trustpilot.
Please note: We can only accept applicants who currently live in Pennsylvania or Michigan.
Applications from other states will not be considered.
WORK FROM HOME COMMISSION SALES LEAD GENERATION REPRESENTATIVE
Remote job in Grand Rapids, MI
Insurance Protection Specialists is dedicated to providing financial solutions to meet the needs and goals of ourclients. Our clients are happily satisfied knowing that their agent is devoted to providing them with professional service and education to make an informed decision for protecting their family's insurable risk and financial interest.
An
InsuranceProtection Specialists
agent receives access to various marketing and lead generation services.
These programs provide agents the means to get in front of qualified clients that are seeking the financial products to meet their specific obligations.
Insurance Protection Specialists provides a diverse portfolio of insurance companies for agents to meet the needs of their clients.
Job Description
We are currently looking for talented individuals to serve in the capacity of a Lead Generation Representative. This opportunity accommodates various schedules so flexibility and prior experience in telemarketing for lead generation is a must.
Work days are US, Monday - Friday, work shift hour sessions are between 10AM to 10PM EDT, some Saturday's as needed. You will be working out of your home office, so you won't have a commute or spend too much of your life sitting in traffic. We provide the calling scripts, auto-dialer, numbers to be called, and all business is done online. The Lead Generation Representative basically just takes cold calls that are incoming into our call queue to develop into leads.
View the YouTube Video to learn more about what we do:
*********************************************************
Interested individuals MUST HAVE:
• Excellent English skills, both written and spoken.
• DSL or Cable internet access with a Computer Headset.
• XLite 5 Softphone, free download available at
(
***********************************************
) Or
Zoiper Softphone Classic version, free download available at
(
********************************
).
• Impressive customer support, communication, and technical skills.
If you're not able to utilize the X-Lite 5 or Zoiper Classic softphone we will not be able to work with you.
Interested individuals must forward an audio recording giving a brief introduction of your experiences and qualifications. If you do not do this we will not consider you for this opportunity. Audio recording must be emailed in mp3 format or wav.
Visit the following link
***************************************************
and submit your results for the application process. (You may have to open the link in a new web browsing window).
All selected applicants are required to do a 2 hour skill assessment to see if you have the skill set to deliver on the results required for this position. Eligibility for being hired is based upon successful completion of the skill assessment.
Thank you for your interest and we look forward to talking with you.
Insurance Protection Specialists
**************************************
Qualifications
Lead Generation, Cold Calling, Telemarketing, Appointment Setting
Additional Information
Contact Service Center Business Operations Manager (Hybrid - Arkansas)
Remote job in Grand Rapids, MI
Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives.
This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities.
*This position is contingent upon contract award.*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Enhance and enforce the document control or change control governance processes.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes.
- Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes.
- Provide analytical oversight and review of all relevant initiatives.
- Develop tools to enable leadership to address issues and make decisions related to change requests.
- Identify and resolve issues, problems, and concerns by leading cross functional teams.
- Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines.
- Interface with management and steam to determine appropriate policies and procedures.
- Responsible for day-to-day operations to meet key performance metrics.
- Ensures that business rules and processes established b the Contractor are identified, documented and approved by DHS before and after system go-live.
- Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions.
- Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement.
- Oversee and consult on change management practices with Contractor and with DHS staff.
- Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required.
- Excellent written and verbal communication skills required.
- Previous experience in change management required.
- Previous experience in human services required.
- Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required.
- Proficiency in Microsoft Office Suite required.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
128,000.00
Easy ApplyMedication History Pharmacy Technician Butterworth
Remote job in Grand Rapids, MI
Corewell Health is offering up to $2,500 as a Sign-On Bonus for this opportunity! (for external candidates or for students graduating Corewell Health's Pharmacy Technician Student Program) About Pharmacy Medication History In Med History, our goal is to obtain the best possible medication history for each patient admitted to the hospital. This step is crucial to completion of Joint Commission accreditation-mandated medication reconciliation. Medication History Technicians claim patients from a work list based on the patient's location and the tech's scheduled shift assignment. Technicians follow a structured interview with the patient or caregiver and document the information into the electronic medical record. Discrepancies are communicated directly to the provider/pharmacist for resolution.
Scope of Work
Provides technical assistance in the documentation and clarification of medication history lists under the direction of the pharmacist. Processes, enters, and interprets physician/nurse medication histories, under the direction of the pharmacist, and completes full history documentation in computerized system. Clarifies information through communication with providers, patients, and pharmacies. Performs special projects for the department. Works with multiple medication automation systems.
* Provides professional customer service as a liaison between the pharmacy department and patients/caregivers. Interacts with prescriber as needed.
* Processes physician/nurse/pharmacist obtained patient histories and enters into the computer system and assists in maintaining patient profiles.
* Reviews profile for allergies, duplication of drugs, and last doses and brings these to the attention of the pharmacist.
* Checks and verifies accuracy of patient profiles.
* Maintains clean and organized work area.
* Maintains all requirements for CPhT certifications. Completes all Spectrum Health assigned competencies by assigned due dates.
* Perform quality assurance data collection, collation, and presentation.
Qualifications
* Required High School Diploma or equivalent
* Preferred Associate's Degree health care or related field
* 1 year of relevant experience Pharmacy Required
* 2 years of relevant experience Retail Pharmacy Preferred
* LIC-Pharmacist Intern - STATE_MI State of Michigan Upon Hire required Or
* LIC-Pharmacy Technician - STATE_MI State of Michigan Upon Hire required And
* CRT-Pharmacy Technician, Certified (CPHT) - PTCB Pharmacy Technician Certification Board 90 Days required Or
* CRT-Exam for the Certification of Pharmacy Technicians (ExCPT) - NHA National Healthcareer Association 90 Days required
* Ideal candidate will possess Full Pharmacy Technician License and National Certification, such as PTCB Certification or ExCPT
* This position will entail 6 months of On-Site work at Butterworth Hospital in Downtown Grand Rapids, Michigan
* Once fully trained, you may have the opportunity to be scheduled for some Remote Shifts, while still residing in Michigan
* Additional criteria may apply to work Remotely, such as being in good standing, being fully trained, internet capability at home, etc.
* No scheduled Remote Shifts
* Flexibility to pick up from the Open Remote Shift List
How Corewell Health cares for you
* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
* On-demand pay program powered by Payactiv
* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
* Optional identity theft protection, home and auto insurance, pet insurance
* Traditional and Roth retirement options with service contribution and match savings
* Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids
Department Name
Corporate Admin - Medication History
Employment Type
Full time
Shift
Evening (United States of America)
Weekly Scheduled Hours
40
Hours of Work
4 p.m. to 2:30 a.m.
Days Worked
Variable
Weekend Frequency
Every fourth weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
Business Consultant, Exit Strategy (Central and West Michigan)
Remote job in Grand Rapids, MI
Exit Factor is Expanding Their Already Successful Team! . What is Exit Factor? Exit Factor is a business consulting firm. Our passion is helping small to medium size businesses increase their profit, efficiency, and value of their business to prepare for the sale of the company in the future. We do this through business valuations, 1:1 consulting, and online programs. We work with companies between $0 - $30 million in revenue across the United States in various industries.
We are a small team ourselves but owned by a large global organization. We have the feel of a small business with the resources of a multinational company. Exit Factor is a fully remote business with company conferences held annually.
What the Job Is:
Our Business Coaches and Consultants work with small to mid-sized business owners to help them increase their companies' profit, efficiency, and value. Our consultants engage with new leads, convert them to clients, and work with those clients in 1:1 sessions based on our proprietary method and system. We have a full training and certification program and provide house leads and an automation/nurture system designed to increase your efficiency.
A career with our firm allows you to assist small to medium-sized business owners in preparing their companies for sale by increasing the value of their businesses. In this position, you will have the chance to interact with numerous businesses across hundreds of industries, gaining knowledge and learning not accessible in most positions.
Day to Day responsibilities include:
* Meeting with potential Exit Factor members.
* Conducting 1:1 consulting sessions with clients following the Exit Factor system.
* Providing additional resources in our online curriculum to enhance sessions.
* Participating in initial training and certification and continuing education.
* Working closely with the Member Services team to ensure great customer service.
Why Join Now?
* We have recently expanded Exit Factor with referral relationships with more than 100 partners across the U.S.
* The small business sales market has never been better, with no limits in an untapped market.
* A career with ultimate flexibility: design your schedule and work remotely.
* The support and resources of a large-scale global company with a small business and family feel.
* Mentorship and resources from the top professionals in the country with a fully trained shared services team for support.
* Working with industry leaders with a true entrepreneurial spirit and growth mindset.
* Ability to expand and contract your work as necessary: scale from micro to full time hours.
Think you have what it takes? Our ideal candidate:
* Previous business consulting or coaching experience (2-3 years).
* Computer proficiency is required, including conducting Zoom presentation meetings.
* Some experience in a customer-facing role or a love for customer interaction.
* Exceptional verbal and written communication with particularly strong phone skills.
* Enthusiasm for entrepreneurship and business.
* Entrepreneurial mindset: a proactive, driven, strong desire to succeed, competitive, committed to accomplishing objectives, opportunistic.
* Time management and organizational skills.
* Knowledge of the following technology systems or ability to figure it out: Microsoft Office Suite, CRM, Zoom, Slack.
About Us
Exit Factor was born from the success of two industry-leading firms in the mergers/acquisitions space: Transworld Business Advisors and United Franchise Group. Our Founder, Jessica Fialkovich, has led growth in her Transworld offices for the last ten years overseeing more than 600 business sales and being recognized as one of the top leaders in the industry globally by publications like Inc and the Financial Times. Jessica Starks owns the Grand Rapids and Lansing franchise of Exit Factor and is also a successful Transworld Business Advisors franchisee.
We live by our Core Values when interacting with our team, partners, and clients:
* Listen First
* Lead with Intent
* Own Your Growth
* Be Credible
* Simplify
Company Benefits & Growth Opportunity
* Proven and proprietary consulting system.
* Initial training and certification.
* Continuing education and training with a community of other consultants.
* Fully remote position.
* Design your own schedule.
* Ongoing training and support
* Technology and automation systems
* In-house support staff
* Growth potential within our organization (including sister companies and divisions)
We believe our culture creates a unique work environment where like-minded individuals can thrive, grow, and support each other. If this sounds like a match for you, we invite you to complete our application and questionnaire. We look forward to speaking with you!
This is a 1099 contract position. Payment is commission only + share of revenue managed.
Supports Coordinator (25-126) HYBRID
Remote job in Grand Rapids, MI
Supports Coordinator
FTE: Full-time, Non-Exempt
Unit: UAW
Department/Location: Supports Coordination
Compensation: $21.99 - $29.15.
Final job offer is based on several factors (internal equity, skills, education, experience, and credentials).
Attractive Benefits Package
: Four health insurance plans | 100% employer paid dental and vision insurance plans | 13 paid holidays | Generous PTO | Professional development | Tuition reimbursement |Professional License reimbursement | Defined contribution retirement plan| Employee Assistance program | Life and voluntary life insurance options | Short and Long term disability | Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!
Supports Coordinator
Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking a Supports Coordinator. This role is responsible for Person-Centered planning to develop an Individual Plan of Service. The Supports Coordinator will provide on-going linking, coordinating and monitoring of services.
This is a full-time, hybrid position, working Monday to Friday from 8:00am to 5:00pm. While the position is remote, this role will meet with clients in the community as part of their responsibilities.
MINIMUM QUALIFICATIONS:
Bachelor's degree in human services field AND one year of experience treating or working with a person who has intellectual disability or specialized training received through fieldwork and/or internships.
Possession of a valid driver's license and access to reliable transportation for job related use
Strong organizational skills, with experience in person-centered planning
Knowledge of Culture of Gentleness
Demonstrated understanding of persons with developmental disabilities
Demonstrated communications skills that effectively convey information
Demonstrated active listening, i.e. listening to what other people say and asking appropriate questions
Demonstrated time management skills
Lived experiences with mental illness/developmental disabilities/substance use disorders valued
PREFERRED QUALIFICATIONS:
Licensed BSW
Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions).
Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Auto-ApplyWork From Home Truck Driver Recruiter - Earn $800-$2,000+/Week - Leads & Ad Support Providedwis
Remote job in Grand Rapids, MI
Work From Home Truck Driver Recruiter - Earn $800-$2,000+/Week - Leads & Ad Support Provided
Schedule: Flexible
Inquire about our hire own bonus
About the Role: Are you a motivated communicator who enjoys connecting with people? We're looking for self-driven individuals to become Truck Driver Recruiters. We provide the leads, the carriers, and even post your recruiting ads for you - so all you need to do is connect drivers with opportunities.
What You'll Do:
Reach out to drivers and carriers using the leads we provide
Provide us with your recruiting ad, and we'll handle the posting for you
Keep accurate records and follow up consistently
Build relationships that help drivers and carriers succeed
Support onboarding for new drivers
What We Offer:
Leads provided - no cold hunting required
Ad posting support - we get your ads out there for you
Weekly pay with high earning potential
100% remote - work from home with flexible hours
Optional self-paced training to become an expert Truck Driver Recruiter
Guidance and support from an experienced team
Who You Are:
Comfortable communicating by phone and email
Organized and self-motivated
Eager to grow in the trucking industry
Excited about high earning potential and flexible work
Why Join Us:
This isn't just a job - it's a way to earn top income while building a career in trucking. With our leads, ad support, and guidance, your success is in your hands. Whether you stay in recruiting or eventually move into freight dispatching, we give you the tools to thrive.
Apply Today!
Start earning $800-$2,000+/week while working from home with leads and ad support already in place. Your career in trucking starts here.
Middle School Principal
Remote job in Grand Rapids, MI
Required Certificates and Licenses: Michigan School Administrator Certificate
Residency Requirements: Must reside in Michigan.
The Middle School Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors.
K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.
Passionate Educators are needed at the Stride K12 partner school, Michigan Virtual Charter Academy (MVCA). We want you to be a part of our talented team!
The mission of Michigan Virtual Charter Academy (MVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
· Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities;
· As needed, researches and implements non-K12 curriculum resources that meet state standards;
· Manages teaching and administrative staff; Manages Master and Lead Teachers and programs;
· Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment;
· Confers with teachers, students, and parents concerning educational and behavioral problems in school;
· Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals;
· Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education;
· Develops and oversees implementation of the school's Academic Improvement Plan.
MINIMUM REQUIRED QUALIFICATIONS:
· Master's degree in business, education or related field of study AND
· Five (5) years of educational experience AND
· One (1) year of supervisory experience OR
· Equivalent combination of education and experience
· Ability to clear required background check
OTHER REQUIRED QUALIFICATIONS:
· Demonstrable leadership, organizational and time management skills
· Strong written and verbal communication skills
· Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
· Ability to travel 20% of the time
· Experience as an on-line / virtual educator
· State License as a School Administrator
DESIRED QUALIFICATIONS:
· Experience working with proposed age group.
· Experience supporting adults and children in the use of technology.
· Experience teaching in an online (virtual) and/or in a brick-and-mortar environment.
· Experience with online learning platforms.
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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