Kentucky Farm Bureau jobs in Louisville, KY - 728 jobs
Customer Service Representative I
Kentucky Farm Bureau Mutual Insurance Company 4.7
Kentucky Farm Bureau Mutual Insurance Company job in Louisville, KY
Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders. Analyze and solve problems as they arise. Knowledge of policy coverages for all lines of insurance. Provide record of activity and substantiating evidence for use by Claims personnel and legal defense.
Responsibilities
Knowledge of policy coverage for all lines of insurance.
Handle a high volume of calls.
Perform research using multiple systems to answer inquiries for Customers, Agents, State Office personnel and Additional Interests.
Research payment activity to identify misapplied payments and determine what action is needed.
Perform system maintenance on the Payables/Receivable System to correct billing accounts (un-reconcile payments and reapply payment to correct installments and handling payment adjustments).
Analyze billing accounts to determine what activity occurred to answer customer inquiries regarding their monthly account bill statements.
Responsible for explaining the billing process to customers and agency staff.
Resolve issues related to credit card processing and accept credit card payments over the phone.
Perform system maintenance using CAMS to correct payments.
Analyze policy to determine what activity has occurred and if any corrective action is needed and authorize the appropriate corrections.
Compose and create letters of explanation and/or response to incoming mail and faxes from customers and mortgage companies.
Supply claim history to customers.
Analyze policies and explain premium differences to customers due to rate adjustments or policy changes.
Responsible for researching premium differences and explaining to Agency Staff how the Predictive Model works.
Research and analyze policy history to provide a record of activity and copies of appropriate substantiating documents for use in legal defense or by Claims Managers.
Connects with internal and external customers to deliver exceptional customer experiences.
Answer inquiries regarding the Web Portal including the registration process and payment processing.
Answer telephone inquiries pleasantly and efficiently providing requested information.
Maintain proper documentation for phone calls and inquiries.
Regular, predictable attendance.
This list of essential functions is non-exhaustive and may be supplemented as necessary.
OTHER RESPONSIBILITIES
Contact banks and additional interests to resolve payment issues and overdraft charges.
Complete special projects assigned by the department supervisor/manager.
Using CODA, research refund checks and request stop payments or replacement checks when needed.
Keep abreast of policy changes, rating procedures, workflow, functioning of automated systems, etc.
Provide agents with any information they may need on their customers.
Recognize trends or repetition of a particular complaint or problem and report the information to Compliance or Customer Service Supervisor.
Gather detailed information to identify system defects.
Resolve problems by analyzing policy information, identifying errors and take action to correct policy.
Determine and provide payment information on all lines of insurance.
Perform NSF fee and service charge reversals when appropriate in Billing Center.
Qualifications
Bachelor's degree preferred or equivalent education and experience in Customer Service.
One years' experience with Kentucky Farm Bureau is strongly preferred.
Good decision-making abilities.
A strong interest in detailed work.
Ability to analyze and solve problems.
Ability to assist customers quickly and efficiently.
Ability to multi-task and handle deadlines.
Strong communication and listening skills.
Must have ability to interact with people in a "patient", "friendly" and "pleasant" manner.
Previous telephone experience preferred.
JOB SPECIFICATIONS
Physical demands: Sitting; Normal vision/hearing (with or without correction); Speaking.
Mental demands: Analytic reasoning; Prolonged concentration.
Environmental factors: Standard office lighting, temperature, and noise.
Equipment: Keyboard; Telephone.
$32k-38k yearly est. Auto-Apply 15d ago
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Administrative Assistant
Kentucky Farm Bureau Mutual Insurance Company 4.7
Kentucky Farm Bureau Mutual Insurance Company job in Louisville, KY
is for the Kentucky Farm Bureau Federation*
This position provides administrative support to the Finance & Operations Division, including invoice processing, data entry, and clerical duties. The role also supports the planning and execution of conferences, events, and tours. Additional responsibilities include managing fleet vehicle records, supporting facilities operations, and coordinating calendars and logistics for division and some organization-wide activities.
Responsibilities
Process invoices and ensure timely payment in accordance with company policies
Assist cardholders in recording division credit card transactions.
Assist in the management of event budgets, including estimating costs, tracking expenses, and reconciling post-event
Compile and analyze data related to events, tours, and departmental operations to support decision-making
Assemble materials for events and tours (e.g., attendee packets, rooming lists, flight manifests, name badges, recap sheets)
Maintain organized physical and electronic filing systems for all departments within the division
Support the maintenance of fleet vehicle records, including purchase, sale, and service documentation
Answer and route telephone calls professionally and efficiently
Record and process payments related to tours, events, and meetings
Maintain dashboards of progress made in various projects throughout all departments in the division.
Provide onsite and administrative support at selected in-state events and conferences
Maintain regular, predictable attendance
Perform other duties as assigned
Other Responsibilities
Manage division calendars to ensure timely meeting of deadlines and appropriate preparation for upcoming meetings and events
Prepare and distribute reports and summaries for division leadership
Identify and implement process improvements, including automation opportunities
Support the mission, goals, and objectives of Kentucky Farm Bureau Federation
Participate in special projects and cross-functional initiatives as needed
SCOPE OF CONTACTS
State office personnel-Federation and Insurance
Suppliers/vendors
Leadership/members
Hotel, travel agents and caterers
Federal and State agency personnel
Other company departments
Job Specifications
Physical demands: normal vision and hearing (with or without correction), sitting, mobility, lifting
Mental demands: prolonged concentration, ability to work under time pressure, analytical reasoning, ability to problem solve and to conduct research
Environmental factors: standard office lighting, temperature, and noise
Equipment: keyboard, calculator, telephone, copier, personal computer, and scanner
Qualifications
A combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by an experienced high school graduate or acquired through two years of college
Minimum of three years' experience in an administrative role preferred
Shorthand capabilities and/or note taking
Ability to type at a minimum of 50 wpm
Flexible, high-energy, forward-thinking/planning, result-oriented individual with strong follow-through and organizational skills
Excellent oral and written communication skills
Must possess a high degree of integrity when dealing with confidential and sensitive information
Proficient in Microsoft Word, Excel, Outlook, PowerPoint; database software; and online registration software
Ability to work well with others, both inside and outside the organization
Willingness to travel overnight to attend meetings, as needed
Ability to work under minimal supervision
$32k-39k yearly est. Auto-Apply 4d ago
Border Patrol Agent - Experienced (GS11)
Us Customs and Border Protection 4.5
Louisville, KY job
Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)
NEW RECRUITMENT AND RETENTION INCENTIVES!
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11 $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings. *Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized
location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
· Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
· Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
· Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
· Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
· Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
· Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
· Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
· Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
· Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
· Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
· Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
$41k-45k yearly est. 1d ago
Managing Consultant
Trinity Consultants 4.5
Covington, KY job
Develop and maintain high quality client relations through sales, project management and personnel management. Ensure that air quality and multimedia projects are completed correctly, on time and budget, and that quality projects are made available for the assigned team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor, verify, and ensure the technical accuracy and quality of project related work.
Guide staff in manner that allows for efficient progress and timely completion of consulting projects within the established budget.
Coordinate efforts of project team to ensure timely completion of project, invoicing review, and maintaining project budgets.
Maintain business development relationships through sales calls and professional networking.
Promote client stewardship by being attentive to the needs of existing clients and by encouraging consultant staff to look for business opportunities with clients.
Develop sales proposals for existing and prospective clients.
Identify new marketing opportunities and assist business development staff with appropriate literature development, communication, and follow-up.
Attend and present papers at conferences, and prepare regulatory updates and present luncheon seminars.
Communicate with staff the decisions/goals of management so that the staff can help adhere to company goals while meeting personal goals.
Ensure proper utilization and billing of consulting staff.
Monitor and evaluate employees' performance of goals and performance standards continuously.
(The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.)
SUPERVISORY RESPONSIBILITIES
Directly supervises 1-3 employees in Environmental Consulting. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. S.) in Chemical, Mechanical, Environmental/Civil Engineering, and or related Atmospheric/Environmental Science from four-year college or university; and at least two to four years related experience and/or training; or equivalent combination of education and experience. Must have regulatory, industry, and technical knowledge relating to permit applicability, emission inventories, air dispersion modeling, and federal and state permitting requirements. Multimedia (waste and water) permitting and compliance are preferred.
Must have computer literacy, including basic programming word processing, spreadsheet skills, and knowledge of Microsoft office software package.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use their hands; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee is regularly required to work for long periods of time at a PC. The employee must regularly lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
$55k-83k yearly est. 3d ago
Independent Sales Agent
Kentucky Farm Bureau Mutual Insurance 4.7
Kentucky Farm Bureau Mutual Insurance job in Louisville, KY
Responsibilities:
Kentucky Farm Bureau seeks goal oriented entrepreneurs with strong commitments to customer service and the communities they serve. Do you have a strong work ethic? If you're dedicated, enthusiastic, and have a passion to make sales and build long term relationships, then we invite you to apply today!
What we offer:
Full backing of Kentucky's largest property and casualty insurer
Continuous membership growth since 1961
Variety of competitive products
Unlimited income potential
Comprehensive training to help you succeed
Sales and marketing support from a top-notch team
Rated A by the A.M. Best Company
Qualifications:
Bachelor's degree preferred.
Sales experience preferred.
Pass a Company approved aptitude test or tests.
Meet all requirements for insurance agent licensing so required by the Commonwealth of Kentucky and Department of Insurance.
The willingness and ability to successfully solicit new business and provide first rate service/retain existing members of Kentucky Farm Bureau.
Willingness to be actively involved in the community in which the agency serves.
Commitment to excellence.
Note: Insurance Agents are NOT employees of Kentucky Farm Bureau. They work as contracted captive agents.
$38k-68k yearly est. 60d+ ago
Entry Level Hospital Services Technician
Stericycle Inc. 4.5
Louisville, KY job
Title: Entry Level Hospital Services Technician Job Function: Field Services Operations Career Area: Operations $16.15/hr w/ 3k sign on bonus, Good Benefits, Day Shift and No Weekends: Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
Hospital Services Technicians travel between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.
Key Job Activities:
* Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
* Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
* Maintains a rigid collection and service schedule.
* Communicates duty status on a defined scheduled.
* Perform other duties and responsibilities, as assigned.
* Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.
Experience:
* 2+ years' work experience or High School diploma or equivalent.
* Demonstrate strong communication skills and tact in providing superior. customer service in a variety of settings and situations.
* May require mandatory immunizations and credentialing based on customer requirements.
* Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.
* Ability to work independently and with little supervision.
* Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI's.
Schedule:
Shift Days: Monday thru Friday
Shift Times: 5:00 am to 1:00 pm - 8 shift w/ 30 min lunch
* Monday: Univ. of Louisville Hospital
* Tuesday: Univ. of Louisville Hospital
* Wednesday: Univ. of Louisville Hospital
* Thursday: Univ. of Louisville Hospital
* Friday: Univ. of Louisville Hospital
* Schedule Is Subject to Change Based on Business Needs *
* Reimbursement for Parking is Available *
Benefits:
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Our Promise:
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
Nearest Major Market: Louisville
$16.2 hourly 4d ago
Seasonal Parks Referee/Umpire
Boone County Fiscal Court 4.2
Burlington, KY job
Temporary Description
The Referee is responsible for officiating games, enforcing the rules of the sport, ensuring fair play, and maintaining control of the competition. This position requires strong decision-making skills, the ability to remain impartial under pressure, and effective communication with players, coaches, and fellow officials.
Requirements
Key Responsibilities:
Officiate games in accordance with the official rules and regulations of the sport.
Make quick, accurate, and impartial decisions regarding gameplay, penalties, and violations.
Maintain a safe and fair playing environment for all participants.
Communicate rulings clearly to players, coaches, and scorekeepers.
Manage game flow, including timekeeping and stoppages as required.
Monitor player conduct and enforce disciplinary actions when necessary.
Collaborate with other officials and game staff to ensure smooth operations.
Attend pre-game and post-game meetings as required.
Maintain knowledge of rules, mechanics, and updates through training and certifications.
Qualifications:
In-depth knowledge of the sport's rules and regulations.
Certification or licensure (if required by the sport/league).
Strong observational and decision-making skills.
Ability to remain calm and authoritative in high-pressure situations.
Excellent communication and interpersonal skills.
Physical stamina to keep up with the pace of play.
Prior officiating experience (preferred, but may vary depending on level).
Work Environment:
Work is performed on playing fields, courts, or arenas.
Evening, weekend, and holiday availability may be required depending on the schedule.
Exposure to outdoor weather conditions for certain sports.
$40k-71k yearly est. 60d+ ago
U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection 4.5
Louisville, KY job
Customs and Border Protection Officer (CBPO)
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States.
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary. Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency. Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college education AND general work experience. This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes:
Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.
Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.
Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education. This education must demonstrate the knowledge, skills, and abilities necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field
Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer. You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$40.3k-110k yearly 60d+ ago
Underwriter I (Commercial Lines)
Kentucky Farm Bureau Mutual Insurance Company 4.7
Kentucky Farm Bureau Mutual Insurance Company job in Louisville, KY
This position is responsible for reviewing and analyzing underwriting information to determine if individual risks meet corporate underwriting standards. Accepts, declines, or modifies policies written by the agency force while providing superior customer service.
Responsibilities
Review applications, re-inspections and policy changes to evaluate, classify, terminate and/or modify policies according to underwriting guidelines.
Acquire and maintain knowledge of applicable policy contracts, endorsements, forms, manuals, coding information and other material pertinent to this position.
Develop and maintain strong, long-term relationships with agency force and state office personnel
Communicate with agency force in an effective and collaborative manner
Use Motor Vehicle, Comprehensive Loss Underwriting Exchange Reports and other investigative reports to determine the acceptability of the risk.
Review and understand statistical information such as loss ratios and other company reports.
Assist agency staff with new systems and procedures.
Counsel with policyholders by phone and in person if needed.
Participate in departmental or organizational projects as needed.
Return telephone calls and other correspondence promptly and with courtesy.
Participate in all internal company training and continuing education
Comply with Company Guidelines as defined in the Underwriting Manuals.
Responsible for production and profitability of business in assigned agencies.
Participate in specific company directives focusing on profitability.
Attend and participate in meetings as required.
Regular and predictable attendance.
This list of essential functions is non-exhaustive and may be supplemented as necessary.
Other Responsibilities
Be adaptable, dependable, logical, investigative, and demonstrate positive thinking.
Be able to receive constructive criticism.
Coordinate and complete several tasks under time constraints.
Be able to reason, negotiate and solve problems.
Interpret and communicate policy contract and underwriting guidelines.
Deal with others in a diplomatic and professional manner.
Represent KFB in a professional manner.
Relate and interact with agents, agency personnel, customers and fellow KFB employees.
Travel overnight; attend meetings and conferences as requested.
Conduct agency visits as requested.
Provide supportive attitude toward department and corporate goals.
Strive to provide positive leadership ability.
Continuously exhibit and uphold our Guiding Principles:
Champion People
Connectivity
Operational Excellence
Customer Service
Job Specifications
Physical demands: Normal vision/hearing (with or without correction); Speaking; Travel (limited).
Mental demands: Analytic reasoning; Prolonged concentration; Patience to deal with frequent interruptions; Strong attention to detail; Ability to adjust to workplace changes.
Environmental factors: Standard office lighting, temperature, and noise.
Equipment: Telephone; Calculator; Laptop; Copy machine; Fax machine.
Qualifications
Bachelor's Degree or a combination of formal education, training and experience to acquire knowledge and skills generally equivalent to those possessed by a college graduate, or,
General Insurance Certificate (INS 21, 22, 23).
Underwriting experience preferred.
Good verbal, listening and written communication skills.
Good math aptitude.
Good organizational and public relations skills.
Good computer skills.
Good problem-solving and creative-thinking skills.
Self-motivated with the ability to work independently.
Standard to above average performance.
$31k-44k yearly est. Auto-Apply 7d ago
Policy Processor I
Kentucky Farm Bureau Mutual Insurance Company 4.7
Kentucky Farm Bureau Mutual Insurance Company job in Louisville, KY
Review, analyze, and process policy changes, reinstatements and cancellations using PolicyCenter and BillingCenter systems. Assist Agency and State Office personnel in investigating questions.
Champion people by pursuing the growth and success of every member of the team. Ensure operational excellence by obtaining accurate and complete information prior to processing and entering all information correctly.
Responsibilities
Supports the strategic mission of the PARM department as it relates to goals for the organization.
Researches, modifies, and/or submits PolicyCenter transactions created at county offices that require manual intervention.
Researches payments and bills in BillingCenter and makes adjustments, as necessary.
Gathers information missing from policy transactions by consulting with agents and/or underwriters.
Shares pertinent information with team members in a timely manner.
Submits policy transactions requested by Underwriting and initiates manual letters as needed.
Fields membership, policy and billing-related questions from Agency and State Office Personnel.
Reverses payments returned by financial institutions.
Performs exception handling related to payment adjustments requested by Agency and State Office personnel.
Researches and processes tier reviews to ensure that tier overrides meet underwriting guidelines.
Analyzes and corrects errors generated in the nightly batch cycle.
Addresses various, assigned reports according to established procedures.
The duties described above are general in nature and may not completely cover all aspects of this position. The employee may be asked to perform other work-related duties including, but not limited to, cross training in other positions in the department.
Regular, predictable attendance.
Other Responsibilities
Follows and demonstrates the KFB Guiding Principles:
Champion People - we are committed to maximize each person's ability to make a positive impact.
Connectivity - we are committed to enable and foster collaboration to achieve the best collective results.
Operational Excellence - we are committed to effective and efficient processes to deliver optimal performance and drive sustainability.
Customer Service - we are committed to make exceptional customer experience our top priority.
Participates in cross functional training related to all critical functions and tasks of the team.
Assists teammates within Policy Services as needed.
Job Specifications
Physical demands: Normal vision/hearing with or without correction; sitting.
Mental demands: Prolonged concentration; analytical reasoning; ability to work under pressure and on own initiative.
Environmental factors: Standard office lighting, temperature, and noise.
Equipment: Laptop; telephone; printer/copier/scanner.
Qualifications
Bachelor's degree preferred or equivalent education or experience.
Experience with Microsoft Office products preferred.
Knowledge of Guidewire systems, including PolicyCenter and BillingCenter, preferred.
Strong attention to detail and accuracy.
Demonstrate professionalism and courtesy to teammates, other departments, and vendors.
Exhibit positivity and willingness to collaborate with others in a team environment.
Aptitude to take initiative to ensure work is completed within the service level agreements.
Ability to learn new tasks quickly with flexibility to adjust to a fast-paced, changing environment which may require reprioritization when the need arises.
Self-motivated with a willingness to ask questions when necessary.
Excellent organizational skills and strong attention to accuracy to maintain the flow of production tasks.
Excellent verbal and written communication skills.
Excellent listening skills.
$36k-43k yearly est. Auto-Apply 35d ago
Library Associate I, PT
Lexington Public Library 3.6
Lexington, KY job
Library Associate I - Part-Time (Marksbury Family Branch) The Lexington Public Library (LPL) is a dynamic organization that strives to educate, entertain, and connect all people who live, work, or play in the greater Lexington area. Library staff provide excellent customer service, a welcoming environment, and a commitment to LPL's mission and core values, which can be found here. To keep LPL progressing forward, the Library Associate I is responsible for performing advanced and specialized paraprofessional duties in support of public service functions. Assignments may involve tasks at Library locations, the Lexington Community and may include: circulation support, assisting with library programing or providing support for children's services. Starting Hourly Pay $15.46 Primary Work Schedule Mondays, Tuesdays, and Wednesdays, 2:30pm-7:00pm Every other weekend, Saturdays 9:00am-5:00pm and Sundays 12:30pm-5:00pm Position may require occasional changes in schedule. Applications for this position will be accepted until 4:00pm on Tuesday, January 20th, 2026. Applications must be completed online at ******************
As a Part-time Library Associate I, a typical day may include the following…
Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
Assist customers in utilizing library tools, including the library's website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
Proactively seek out customers to offer assistance in all parts of the library or department.
Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
Provide accurate information about library resources and services to customers.
Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
Perform routine collection maintenance tasks according to assignment.
Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
Offer programming support and assist with programs under the direction of a supervisor.
Utilize library e-mail on a daily basis in order to stay informed about library matters.
Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
Performs other duties as assigned.
This job may be a good fit for you if you have…
High School Diploma or GED.
Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
Establish and maintain positive, effective working relationships with library customers and co-workers.
Provide basic readers' advisory.
Troubleshoot equipment as needed.
Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
Carry out with limited supervision continuing assignments related to the daily operations of the library.
Follow oral and written instructions.
Effectively communicate both orally and in writing with customers and staff.
Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
Work the required schedule and help fill in schedule gaps occasionally.
Some knowledge of or ability to quickly learn and follow standard library procedures.
Must successfully pass a background investigation.
Here's what we have to offer…
Flexible scheduling (That hard to get appointment that can only be scheduled during work? Don't worry. We can be flexible.)
Competitive compensation based on skills and experience
Paid Personal Days
Employee Assistance Program
Exceptional training and support to give you the resources you need to be successful
Employee discounts (YMCA, cell phone stipends, etc.)
Free Parking
And a great team of coworkers committed to helping others succeed
Equal Employment Opportunity Policy People are selected to become members of the LPL family based on skill, merit and talent-not based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, LPL also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances and practices. If things aren't fair, we all lose.
Physical and Mental Requirements
View computer monitor and read/comprehend alphabetical and numerical sequences on library materials.
Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment.
Transport, place and remove books from any shelf of a 90” high shelving unit.
Climb a step stool or alternate method to secure books and other library materials.
Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hazards/Unusual Working Conditions
Work is often performed in and around books, shelves, and computers, requiring adherence to industry safety procedures and guidelines.
Kentucky Farm Bureau Mutual Insurance Company job in Louisville, KY
Reports to: District Claim Manager
Job Status: Hourly (15 - 38.5 hours per week)
Pay: $15.00 per hour
Term: May 2026 to August 2026 (term may be extended by mutual agreement of intern and hiring manager)
This position will work in a support role to the Claim, Product & Risk Management, Information Technology, and Agency Support & Marketing departments as they provide service to KFB members and stakeholders in the field. Position will allow for exposure to claim projects, claim reporting, claim handling procedures, the life cycle of the insurance policy, and the support of internal and external customers. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.
Responsibilities
Assist answering telephone, directing calls, handling inquiries and providing assistance where appropriate.
Refer customer questions to other staff as appropriate.
Provide assistance during catastrophes by serving as a catastrophe team member and assisting in the state at field offices as needed.
Provide courteous, helpful responses to all requests for assistance.
Review and assist with organization of claim data analytics.
Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of the supervisor.
Attend and participate in company claim meetings, seminars, and other educational opportunities as available.
Maintain good relations within the company and with the public.
Help run underwriting reports.
Help Agency Underwriting Support Field Representatives with maintenance reports.
Help work “cleanup” reports such as the Stated Amount report and Multi Vehicle Collision report.
Assist with Field Facing Team meetings and agent action plans.
Obtain a strong working knowledge of any company analytic tools necessary for measuring agency and agent performance.
Meet regularly with the field facing teams (KFB and Federation) to discuss each county.
Produce, maintain and forward to supervisor, accurate assessment reports from each visit with agency force in their assigned counties.
Regular, predictable attendance as employee has to physically be in the office.
This list of essential functions is non-exhaustive and may be supplemented as necessary.
Job Specifications
Physical demands: Normal vision/hearing (with or without correction); Sitting/Mobility; Speaking.
Mental demands: Prolonged concentration; Analytical reasoning.
Environmental factors: Standard office lighting, temperature and noise.
Equipment: Computer software; Keyboard; Telephone; Copier; Calculator.
Qualifications
High school diploma required. Must currently be enrolled in college courses.
Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) and claims related software programs.
Good typing, proofreading and math skills.
Ability to communicate with high level of skill both orally and in writing.
Ability to make timely decisions.
Excellent human relation skills and self-motivation required.
Ability to act in a confidential manner.
$15 hourly Auto-Apply 7d ago
Border Patrol Agent - Experienced (GS11)
Us Customs and Border Protection 4.5
Jeffersontown, KY job
Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)
NEW RECRUITMENT AND RETENTION INCENTIVES!
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11 $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings. *Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized
location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
· Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
· Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
· Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
· Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
· Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
· Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
· Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
· Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
· Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
· Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
· Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: careers.cbp.gov/s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
$41k-45k yearly est. 20h ago
911 Dispatcher/Telecommunicator
Boone County Fiscal Court 4.2
Florence, KY job
Full-time Description
Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC.
Major Essential Duties
Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion
Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion
Handles radio communications
Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion
Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system
Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system
Responsible for carrying out all policies, general orders and directives for the Communications Section.
Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room.
Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures.
Assists in development of all Standard Operating Procedures for dispatch.
Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section.
Enters and process warrants and protections orders.
Other duties as assigned.
Supervisory Responsibilities
In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties.
Relationships
Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised.
Requirements
Qualifications
Education and/or Experience
Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required.
Language Skills
Ability to communicate effectively in English both orally and in writing
Ability to create shift reports
Ability to assist in the development of all standard operating procedures in dispatch
Mathematical Skills
Able to multiply, divide, add and subtract
Demonstrate the ability to read maps
Reasoning Skills
Ability to solve practical problems
Ability to be patient and objective
Problem solving and resolution
Certificates, Licenses, Registrations
The ability to obtain
State Telecommunicator Certification(TIPS)
Criminal Justice Information System Certification(CJIS)
Appropriate National Incident Management Certifications (NIMS)
Emergency Medical Dispatch (EMD)
Other Knowledge and/or Skills
Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment.
Ability to keep accurate records
Strong file organization skills
Ability to work under close supervision
Physical Demands
While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds
Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus
Must be able to pass an audiogram test for hearing
Must be able to file, bend and stoop at file cabinets and lift ledgers as needed
Work Environment
The work environment is considered a standard office environment. It has a noise level that is Low to Moderate.
Comments
An employee in this job must display the following:
Positive and Professional Attitude
Be a team-player
Must be able to take instruction
Must be dependable
Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities
Must have personal integrity and remain free of felony convictions
Commitment to serve the county's best interests
Ability to work all shifts
Must maintain confidentiality
Must be 18 years or older
Must be bondable
Salary Description $25.86
$27k-33k yearly est. 60d+ ago
Seasonal Parks Referee/Umpire
Boone County Fiscal Court 4.2
Burlington, KY job
Job DescriptionDescription:
The Referee is responsible for officiating games, enforcing the rules of the sport, ensuring fair play, and maintaining control of the competition. This position requires strong decision-making skills, the ability to remain impartial under pressure, and effective communication with players, coaches, and fellow officials.
Requirements:
Key Responsibilities:
Officiate games in accordance with the official rules and regulations of the sport.
Make quick, accurate, and impartial decisions regarding gameplay, penalties, and violations.
Maintain a safe and fair playing environment for all participants.
Communicate rulings clearly to players, coaches, and scorekeepers.
Manage game flow, including timekeeping and stoppages as required.
Monitor player conduct and enforce disciplinary actions when necessary.
Collaborate with other officials and game staff to ensure smooth operations.
Attend pre-game and post-game meetings as required.
Maintain knowledge of rules, mechanics, and updates through training and certifications.
Qualifications:
In-depth knowledge of the sport's rules and regulations.
Certification or licensure (if required by the sport/league).
Strong observational and decision-making skills.
Ability to remain calm and authoritative in high-pressure situations.
Excellent communication and interpersonal skills.
Physical stamina to keep up with the pace of play.
Prior officiating experience (preferred, but may vary depending on level).
Work Environment:
Work is performed on playing fields, courts, or arenas.
Evening, weekend, and holiday availability may be required depending on the schedule.
Exposure to outdoor weather conditions for certain sports.
$40k-71k yearly est. 33d ago
Hospital Services Floating Techician
Stericycle Inc. 4.5
Louisville, KY job
Title: Hospital Services Floating Techician Job Function: Field Services Operations Career Area: Operations $17.69/hr, Day Shift and Good Benefits: Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
Under management's direction, the Hospital Services Swing worker travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required.
Key Job Activities:
* Primary back up for Hospital Services Technicians. Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
* Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
* Maintains a rigid collection and service schedule. May assist with installs as required.
* Communicates duty status on a defined scheduled.
* Perform other duties and responsibilities, as assigned.
* Position requires extensive lifting, walking, bending, and pushing. Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.
Experience:
* 2+ years of industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
* May require mandatory immunizations and credentialing based on customer requirements.
* Must possess a valid driver's license. Must possess reliable transportation to travel between customer facilities.
* Must reside within reasonable commuting distance of primary customer base, based on business needs.
* Demonstrates ability to work independently and with little supervision.
* Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPI's.
Schedule:
Start Time: Varies by hospital. Can start as early as 3:00AM (Mon-Fri).
Locations: Numerous accounts throughout KY and surrounding areas
* Overnight Travel - must be open to travel on the weekends *
* Parking reimbursed *
* Mileage Reimbursement Available - Conditions Apply *
Benefits:
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program that includes medical, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Our Promise:
Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
Nearest Major Market: Louisville
$17.7 hourly 5d ago
Independent Sales Agent
Kentucky Farm Bureau Mutual Insurance 4.7
Kentucky Farm Bureau Mutual Insurance job in Louisville, KY
Job Description
Responsibilities:
Kentucky Farm Bureau seeks goal oriented entrepreneurs with strong commitments to customer service and the communities they serve. Do you have a strong work ethic? If you're dedicated, enthusiastic, and have a passion to make sales and build long term relationships, then we invite you to apply today!
What we offer:
Full backing of Kentucky's largest property and casualty insurer
Continuous membership growth since 1961
Variety of competitive products
Unlimited income potential
Comprehensive training to help you succeed
Sales and marketing support from a top-notch team
Rated A by the A.M. Best Company
Qualifications:
Bachelor's degree preferred.
Sales experience preferred.
Pass a Company approved aptitude test or tests.
Meet all requirements for insurance agent licensing so required by the Commonwealth of Kentucky and Department of Insurance.
The willingness and ability to successfully solicit new business and provide first rate service/retain existing members of Kentucky Farm Bureau.
Willingness to be actively involved in the community in which the agency serves.
Commitment to excellence.
Note: Insurance Agents are NOT employees of Kentucky Farm Bureau. They work as contracted captive agents.
$38k-68k yearly est. 31d ago
U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection 4.5
Jeffersontown, KY job
Customs and Border Protection Officer (CBPO)
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States.
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary. Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency. Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college education AND general work experience. This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes:
Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.
Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.
Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education. This education must demonstrate the knowledge, skills, and abilities necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field
Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer. You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$40.3k-110k yearly 60d+ ago
Library Associate I, PT
Lexington Public Library 3.6
Lexington, KY job
Library Associate I - Part-Time (Marksbury Family Branch) The Lexington Public Library (LPL) is a dynamic organization that strives to educate, entertain, and connect all people who live, work, or play in the greater Lexington area. Library staff provide excellent customer service, a welcoming environment, and a commitment to LPL's mission and core values, which can be found here.
To keep LPL progressing forward, the Library Associate I is responsible for performing advanced and specialized paraprofessional duties in support of public service functions. Assignments may involve tasks at Library locations, the Lexington Community and may include: circulation support, assisting with library programing or providing support for children's services.
Starting Hourly Pay
$15.46
Primary Work Schedule
Mondays, Tuesdays, and Wednesdays, 2:30pm-7:00pm
Every other weekend, Saturdays 9:00am-5:00pm and Sundays 12:30pm-5:00pm
Position may require occasional changes in schedule.
Applications for this position will be accepted until 4:00pm on Tuesday, January 20th, 2026. Applications must be completed online at ******************
As a Part-time Library Associate I, a typical day may include the following…
* Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
* Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
* Assist customers in utilizing library tools, including the library's website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
* Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
* Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
* Proactively seek out customers to offer assistance in all parts of the library or department.
* Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
* Provide accurate information about library resources and services to customers.
* Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
* Perform routine collection maintenance tasks according to assignment.
* Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
* Offer programming support and assist with programs under the direction of a supervisor.
* Utilize library e-mail on a daily basis in order to stay informed about library matters.
* Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
* Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
* Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
* Performs other duties as assigned.
This job may be a good fit for you if you have…
* High School Diploma or GED.
* Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
* Establish and maintain positive, effective working relationships with library customers and co-workers.
* Provide basic readers' advisory.
* Troubleshoot equipment as needed.
* Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
* Carry out with limited supervision continuing assignments related to the daily operations of the library.
* Follow oral and written instructions.
* Effectively communicate both orally and in writing with customers and staff.
* Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
* Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
* Work the required schedule and help fill in schedule gaps occasionally.
* Some knowledge of or ability to quickly learn and follow standard library procedures.
* Must successfully pass a background investigation.
Here's what we have to offer…
* Flexible scheduling (That hard to get appointment that can only be scheduled during work? Don't worry. We can be flexible.)
* Competitive compensation based on skills and experience
* Paid Personal Days
* Employee Assistance Program
* Exceptional training and support to give you the resources you need to be successful
* Employee discounts (YMCA, cell phone stipends, etc.)
* Free Parking
* And a great team of coworkers committed to helping others succeed
Equal Employment Opportunity Policy
People are selected to become members of the LPL family based on skill, merit and talent-not based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, LPL also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances and practices. If things aren't fair, we all lose.
Physical and Mental Requirements
* View computer monitor and read/comprehend alphabetical and numerical sequences on library materials.
* Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment.
* Transport, place and remove books from any shelf of a 90" high shelving unit.
* Climb a step stool or alternate method to secure books and other library materials.
* Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hazards/Unusual Working Conditions
* Work is often performed in and around books, shelves, and computers, requiring adherence to industry safety procedures and guidelines.