Operations Manager
Kenwood job in Cincinnati, OH
Job Title: Operations Manager Department/Location: Envision Theater Supervisor: Assistant General Manager/General Manager Compensation: Salary Company: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: The Operations Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.
J
ob Qualifications/Requirements:
• Previous Management experience for a minimum of 1 year
• Previous experience in theater or restaurant
• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.
• Ability to work with minimal supervision
• Must be at least 21 years of age.
• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.
Job Responsibilities:
• Hire, train, retain and develop team under supervision of Assistant General Manager and/or General Manager.
• Enforces cash handing procedures as directed by Envision Cinemas Policy.
• Assures execution of staff training programs
• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or General Manager.
• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.
• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
• Optimize financial results (drive sales and control costs)
• Write schedules for all hourly staff and ensures withing budgetary guidelines.
• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
• Consistently meet the standard for the guest experience
• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.
• Maintain a safe and secure environment for all guests and staff
• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.
• Ensures that all events are executed properly, to the client's satisfaction
• Holds self-accountable for high personal standards of conduct and professionalism
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents.
• Ensure responsible alcohol service is delivered by all hourly staff
• Keep current on all Standard Operating Procedures and be able to effectively communicated them to team members
• Innate ability to inspire team
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Perform daily, opening, mid and closing operations duties.
• Maintain all operating systems and their forms for cinema.
• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.
• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.
• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.
• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.
• Demonstrate cooperative behavior with colleagues and supervisors.
Benefits/Perks:
• Competitive Salary
• Vacation
• Health Insurance
• Quarterly Lunch Allowance at Envision Theaters
• Growth Opportunities
• Free Movie Tickets
Dishwasher
Kenwood job in Cincinnati, OH
Job Title: Dishwasher Department/Location: BOH/Kenwood Supervisor: General Manager/ Operations Manager/ Hourly Managers Compensation: Hourly Wage Company: Envision Cinemas is a multi-screen dine in movie theater with virtual reality, bar, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & lounge to the push-button service in our modern recliners.
Job Description: Setting up and stocking dish stations with all necessary supplies. Thoroughly cleaning, sanitizing, and storing dishes.
Job Purpose: To support a great guest experience by providing guests with clean and visually attractive dining wares.
Job Qualifications:
● Ability to follow directions pertaining to food safety, chemical safety, and daily maintenance of equipment
● Ability to operate a high temperature dishwasher
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, and time-management skills
● Commitment to accurately and quickly prepare and deliver items to guests
● Coachability
● Pleasant and friendly demeanor through entire shift
● Commitment to cleanliness of our facility: willingness to assist in cleaning of restrooms, auditoriums, and other areas as directed
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions
Job Tasks:
● Adhere to company standards of cleanliness in all areas of our facility
● Read and prepare menu items by recipe, honoring any guest modifications
● Ensure proper use of chemicals while cleaning, and proper use of any equipment
● Ensure kitchen operations are running smoothly by completing all “Jolt” checklists in a timely manner
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Observe and follow sanitary practices for food contact surfaces, general cleanliness, and maintenance of cinema
● Stocking and putting away items in concessions and in restrooms
● Showing flexibility and willingness to perform tasks outside of an assigned position
● Complete training and attend classes as directed
● Taking out trash as necessary
● Comply to all manager requests for any cleaning tasks or other duties
Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets
● Discounted Food while on shift
Customer Support Specialist
Dublin, OH job
The Customer Support Specialist is a personable, customer-focused professional who models and promotes our core values. This role provides first-level technical support for inquiries received through the customer portal, phone, or chat. The individual will assess issues, troubleshoot effectively, and deliver timely solutions for both end users and system administrators. In addition, this position supports the ongoing success of the support team by maintaining internal processes and resources, and by mentoring Customer Support Associates to ensure consistent, high-quality service.
Experience - What we're looking for
Associate degree in Information Technology, Computer Science, Business, or a related field; or an equivalent combination of education and practical experience.
1-3 years of experience in customer support, technical support, or a help desk environment.
Experience troubleshooting software, basic networking, and/or mobile/desktop applications.
Experience working with ticketing systems, CRM platforms, or similar support tools.
Prior experience creating or maintaining knowledge base articles, user guides, or internal documentation preferred.
Experience supporting customers via phone, email, and chat in a service-focused environment.
Experience providing training, product guidance, or customer onboarding is a plus.
Experience with Hyland Software's OnBase software is a plus
What you'll be doing
Effectively troubleshoot and resolve customer issues by identifying root causes, test solutions, and help customers implement fixes
Consistently perform timely support case intake and follow up to meet customer service level agreements (SLAs) and team key performance indicators (KPIs)
Document and manage support communications using internal tools, email, phone, and chat
Provide product and support training and assistance to team members and other Northwoods staff
Provide product training to users to facilitate product usage
Demonstrate a friendly and casual rapport when interacting with customers
Properly escalate unresolved issues and requests to other departments for assistance resolving (product development, account management, sales, etc.)
Write and review knowledge base articles and update internal systems with knowledge
Promote and intentionally work to foster an environment and culture of inclusion and equity
Availability to flex work time for infrequent support related activities that may occur outside of typical business hours
Other job-related duties as assigned
You may be a good fit for our team if you can do the following…
Technical Troubleshooting: Proficient in diagnosing and resolving issues across Windows, web, mobile (Android/iOS), basic networking, and basic databases; strong grasp of root-cause analysis and solution testing.
Technology Proficiency: Solid understanding of Microsoft SQL, core solution technologies, and document management systems.
Communication & Documentation: Strong written and verbal communication skills; able to translate technical information for nontechnical audiences and create clear, user-friendly knowledge base articles.
Problem-Solving & Critical Thinking: Skilled at analyzing issues, evaluating options, and identifying effective solutions with resilience and sound judgment.
Customer Service & Interpersonal Skills: Provides excellent customer support with active listening, clarity, tact, and the ability to diffuse tense situations and build strong relationships.
Teamwork, Accountability & Professionalism: Works independently while keeping others informed, manages time and priorities effectively, and supports team members
What we provide
Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 4% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Find yourself checking a lot of these boxes but doubting whether you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Who is Northwoods?
Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbus' top places to work, working at Northwoods means being part of a team that's passionate about making an impact on the lives of HHS professionals and the families they serve.
We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:
Curiosity - Willing to test assumptions, courage to ask questions, and active listening.
Community - Helping and mentoring each other, celebrating diversity and acknowledging our team members' contributions.
Resourcefulness - Willing to try and fail. Asking for help and trusting the expertise of our team.
Stewardship - Safeguarding Northwoods' values, culture, mission, and resources.
We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.
Our Solutions
Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.
Traverse - A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.
Compass - Compass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.
Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.
Customer Support Center Team Lead
Dublin, OH job
The Customer Support Center Team Lead is responsible for overseeing day-to-day support operations of the Northwoods Support Center and ensuring an exceptional customer experience. This role manages and evaluates key support functions, drives process consistency, and partners closely with cross-functional teams to improve workflows, resolve complex issues, and enhance overall customer satisfaction. The individual in this role is expected to maintain a deep understanding of the company's products, manage internal processes and resources, and support the training and development of new team members.
Additionally, the Team Lead analyzes support trends, identifies opportunities for improvement, and presents clear business cases that help leadership make informed decisions about current and future support strategies.
Experience - What we're looking for
* Bachelor's degree in Business, Communications, Information Systems, or a related field; Equivalent experience in customer support or technical support may be considered in lieu of a degree.
* 3-5 years of customer support or service desk experience, preferably in a software/SaaS or technical environment.
* 1-2 years of leadership experience, such as team lead, senior support specialist, or informal leadership/mentorship responsibilities.
* Demonstrated experience with troubleshooting processes, customer communication, and support best practices.
* Experience working cross-functionally with product, development, or implementation teams is strongly preferred.
* Familiarity with ticketing systems, SLAs, and support metrics/KPIs.
* Experience training or onboarding new team members is a plus.
* Three plus years of IT operations or IT administration or IT support experience
What you'll be doing
* Ensure customer requests are prioritized correctly and worked timely to meet team KPIs and customer SLAs
* Monitor team performance and provide guidance and insights to the team and management
* Acts as first level escalation point for more complex customer issues and inquiries
* Train new hires and identify training needs for the team
* Mentors and coaches team on troubleshooting, solution development, and customer communication best practices
* Contribute and maintain internal knowledge bases and internal documentation
* Promote knowledge sharing and consistency of support processes to keep knowledge up to date
* Work cross-functionally with other departments to improve and strengthen processes and relationships
* Work closely with development staff to prioritize and scope customer needs from development
* Attend project closure meetings to facilitate transition from implementation to support
* Research and suggest customer support best practices and implement accordingly
* Other job-related duties as assigned
You may be a good fit for our team if you can do the following…
* Strong written and verbal communication skills, with the ability to convey information clearly, concisely, and with the intended impact.
* Exceptional customer service abilities, including active listening, expectation-setting, and building effective, trust-based relationships.
* Team leadership and coaching skills, including setting direction, delegating effectively, providing feedback, and fostering a sense of belonging.
* Excellent interpersonal and relationship-building skills, with the ability to use tact, diplomacy, and diffuse high-tension situations.
* Strong problem-solving and decision-making abilities, including clarifying issues, considering options, and acting decisively-even with limited information.
* Ability to operate effectively in ambiguity, handling uncertainty, managing risk, and maintaining composure in fast-changing environments.
What we provide
* Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
* Short- and long-term disability
* Company paid basic life insurance
* 401(k) with 4% company match and immediate vesting
* Free financial education and consultation
* Wellness program that helps you earn lower premiums
* Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
* 12 weeks fully paid parental leave
* Up to $5,000 adoption fee reimbursement
* $500 wellness reimbursement after 60 days of employment
* Generous PTO policy and 10 company paid holidays
* Company paid cell phone plan
Find yourself checking a lot of these boxes but doubting whether you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Who is Northwoods?
Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbus' top places to work, working at Northwoods means being part of a team that's passionate about making an impact on the lives of HHS professionals and the families they serve.
We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:
* Curiosity - Willing to test assumptions, courage to ask questions, and active listening.
* Community - Helping and mentoring each other, celebrating diversity and acknowledging our team members' contributions.
* Resourcefulness - Willing to try and fail. Asking for help and trusting the expertise of our team.
* Stewardship - Safeguarding Northwoods' values, culture, mission, and resources.
We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.
Our Solutions
Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.
Traverse - A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.
Compass - Compass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.
Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.
Senior Business Analyst
Dublin, OH job
Salary:
Senior Business Analyst
Combining industry knowledge with business analysis skills, the Senior Business Analyst will serve primarily as the main executor of customer-facing activities throughout an implementation project. Additionally, the role will serve as a liaison between sales, customer business units, software development teams and project support teams. This role will utilize various tools and techniques to analyze client business operations, identify problems and/or opportunities, define solution characteristics, assess available technologies, specify the integration solution, and recommend solutions to better meet an agencys needs.
This is a hybrid position that requires frequent travel (approximately 85%) to our customer site in downtown Columbus, OH. On days when youre not onsite, youll work remotely from home. Occasional travel within the state of Ohio may also be required.
Experience
Required:
Bachelors degree in Business Administration, Public Administration, Business Management, Business Technology, Social/Human Services Technology or related field and 3-year relevant experience, OR 7+ years relevant experience.
Proficient in OnBase
Valid driver's license, reliable transportation, and full coverage auto insurance
Authorization to work in the United States
Desired:
Experience in Health and Human Services
Certified Change Management Profession
Specialized training in Project Management, Business Analysis, Business Planning, Organizational Assessment, and/or Business Strategy and Analytics
Certification achievement of the International Institute of Business Analysis (IIBA)
What youll be doing
Collaborate with subject matter experts both internally and externally, market owners, product owners and developers to translate customer business needs into software application requirements and software enhancement requests
Critically evaluate information gathered and understand business process management to translate customer business needs into specific project requirements.
Determine system design specifications and define test conditions both technical and business compatibility, preparing a plan for validating system design, facilitate system design testing using test scripts and/or test scenarios, and completing corresponding documentation.
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Determine the effect of product changes to business and technical processes on the project
Elicit project requirements using interviews, document analysis, surveys, site visits, task and workflow analysis, use cases, etc.
Facilitate customer-facing activities (both in person and remotely through video-conference platforms) throughout project implementation including system design workshops, change management identification sessions, and other activities as assigned
Assist in enforcement of project deadlines and schedules
Promotes and fosters an environment and culture of inclusion and equity.
Performs other job-related duties as assigned.
You may be a good fit for our team if you have the following
Skills and Abilities
Strong knowledge of business analysis and/or the human services field
Skilled in technology solutions, MS Office, and teleconferencing tools
Experience managing large-scale projects and day-to-day operations
Strong analytical, problem-solving, and presentation skills
Highly organized with excellent time management; able to handle multiple priorities
Ability to work independently in a remote environment and travel as needed
Core Competencies
Business Analysis & Strategy improves processes and implements solutions
Project & Change Management delivers results in dynamic environments
Innovation & Technology Integration applies new tools to advance performance
Decision-Making & Adaptability comfortable with ambiguity and change
Compliance & Integrity maintains confidentiality and professional standards
Interpersonal Skills
Clear, effective verbal and written communication
Strong facilitation, stakeholder engagement, and conflict resolution abilities
Collaborative team player who builds positive relationships
Maintains composure and professionalism under pressure
What We Provide
Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 3.5% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Find yourself checking a lot of these boxes but doubting whether you should apply?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Who is Northwoods?
Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbustop places to work,working at Northwoods means being part of a team thats passionate about making an impact on the lives of HHS professionals and the families they serve.
We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:
Curiosity Willing to test assumptions, courage to ask questions, and active listening.
Community Helping and mentoring each other, celebrating diversity and acknowledging our team members contributions.
Resourcefulness Willing to try and fail. Asking for help and trusting the expertise of our team.
Stewardship Safeguarding Northwoods values, culture, mission, and resources.
We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.
Our Solutions
Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.
TraverseA SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.
CompassCompass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.
Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.
Maintenance Manager
Kenwood job in Cincinnati, OH
Job Title: Maintenance Manager Department/Location: All Locations Supervisor: General Managers Compensation: Salary Company: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order. Replenish is small local coffee shop operating out of the Kenwood Collection.
Job Description: The basic purpose of the position is to manage the Maintenance Department of the facility along with its staff of team (janitorial and cleaning) members to ensure smooth, uninterrupted production while controlling department expenses and creating the safest working environment possible. The expected results would be to reach pre-determined performance goals which would help the company maximize production and profitability and utilize assets to their fullest.
Job Qualifications/Requirements:
• Previous Maintenance experience in a commercial environment
• Ability to travel to various sites as needed (a valid driver's license)
• Knowledge of Electrical and electronic principles
• Knowledge of Preventive maintenance procedures
• Supervisor experience over a team of 5 or more
• Knowledge in technology of movie theater equipment
• Ability to lift up to 75 pounds
• Ability to work on your feet for consistent 10 hour shifts
• Ability to work nights, weekends, and holidays if needed
• Minimum of 45 hours a week
• Must have high school diploma, or GED
Job Responsibilities:
• Develop maintenance procedures and ensure implementation
• Carry out inspections of facilities to identify and resolve issues
• Plan and oversee all repair and installation activities
• Allocate workload and supervise upkeep staff (janitorial)
• Monitor equipment inventory and place orders when necessary
• Manage relationships with contractors and service providers
• Keep maintenance logs and report on daily activities
• Maximize the interior and exterior appearance of the property within budget guidelines
• Train and effectively manager all personnel
• Communicate effectively with all personnel, contractors, and vendors
• Assist in any other maintenance duties within his/her capability as requested by management
• Quarterly deep cleanings of carpets, theaters, cement, etc..
• All projects as designated by General Managers and Director of Operations
• Conduct all business in accordance with company policies and procedures, state and federal laws; eg. OSHA, ADA, etc.
• Promotes and conducts good housekeeping.
• Perform additional duties/assignments that may be required by management from time to time.
• Understand and implement safety programs.
• Ability to work independently and prioritize.
• Learn and execute weekly, and monthly theater projector maintenance.
• Support and complete tasks as assigned by Systems Manager.
Benefits/Perks:
• Competitive Salary
• Vacation
• Health Insurance
• Quarterly Lunch Allowance at Envision Theaters
• Growth Opportunities
• Free Movie Tickets
Service Assistant
Kenwood job in Cincinnati, OH
Job Title: Service Assistant Department/Location: FOH/Olio Italian Supervisor: General Manager/Hospitality Manager/Hourly Managers Compensation: Hourly Wage + Tips (Tip Pool) Company: Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description: The Server Assistant is responsible for supporting an excellent dining experience for guests of Olio Italian, delivering guest orders accurately and promptly, knowledgeably answering any guest questions and demonstrating dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining experience, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.
Job Qualifications:
● Ability to bus/pre-bus with or without support staff
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to use concise language to communicate between guests and BOH
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, be attentive to details and able to multi-task
● Commitment to quality serve food and beverage
● Ability to provide excellent customer service for all tables in Olio Italian
● Has a willingness to learn and master our menu, steps of service, and standards
● Coachability
● Competitive spirit
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions
● Safely move about in all areas of restaurant.
● Transport dishes, bus tubs, and/or trays from dish washing area to any table in the restaurant and vice versa
Job Tasks:
● Adhere to company standards and service levels to increase sales and provide excellent guest experiences
● Inform guests of any Limited Time Offers or promotions (Happy Hour)
● Proficient knowledge of all food and beverage menus with knowledge of allergies and aversions
● Walking new guests through our dining concept with concise explanation
● Maintain guest interaction with filling of beverages, waters, and bread
● Create and sustain regulars with focus on building rapport
● Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
● Ensure compliance with operational standards, company policies, and Federal/State/Local laws
● Delivering food and beverage orders to guests
● Ensure restaurant operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
● Able to act with initiatives in planning for future and possible consequences
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Safely handling food, and maintaining general cleanliness of Olio Italian
● Maintain a positive, friendly demeanor throughout the entirety of shift
● Comply to all manager requests for any cleaning tasks or other duties
● Complete training programs and attend classes as directed
● Demonstrating flexibility and willingness to perform tasks outside of an assigned position
● Remove used service dishes and utensils to bus tubs in BOH in a prescribed manner.
● Clean and reset a table according to standing operating procedure within one minute.
● Properly and efficiently change CO2 and soda dispensers.
● Showcase ability to multitask, work efficiently under pressure, and always maintain calm conduct .
Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets at sister concept Envision Theaters
● Discounted food while on shift
Team Member
Kenwood job in Cincinnati, OH
Arby's Team Member:
If you have an “eager to help” attitude, thrive in a team environment, and desire to be part of an interesting, authentic alternative to fast food, please continue:
As an Arby's Team Member, you will enjoy the benefits of working in a fun, fast-paced environment where uniforms are provided, free and / or discounted meals are granted, and plenty of room for career advancement. Quite possibly, this could be your first step to a long-term and rewarding management career!
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed with Arby's.
The ideal Arby's Team Member maintains a professional appearance while providing high-quality customer service. He or she must be able to work well in a team setting.
As a Team Member, your responsibilities will be:
To interact with customers in a pleasant, up-beat, and positive fashion
Punctuality, attention to detail, friendliness, willingness to learn, positive attitude, reliability, and honesty. These are key traits toward becoming a successful Team Member
To maintain a neat and clean appearance
To follow food safety procedures and practices
To maintain a safe working environment for you and all other employees
To anticipate and identify problems and offer solutions
To follow the direction of the manager in charge of the shift.
What is in it for you?
Be a part of a culture of dreaming big through goal setting
Yearly Service Bonus
Continuous learning
Flexible schedule options
Free and / or discounted meals
401(K)
Advancement opportunities
Team Member
Kenwood job in Cincinnati, OH
Job Description
Arby's Team Member:
If you have an “eager to help” attitude, thrive in a team environment, and desire to be part of an interesting, authentic alternative to fast food, please continue:
As an Arby's Team Member, you will enjoy the benefits of working in a fun, fast-paced environment where uniforms are provided, free and / or discounted meals are granted, and plenty of room for career advancement. Quite possibly, this could be your first step to a long-term and rewarding management career!
An Arby's Team Member is responsible for providing excellent customer service to our guests. Our customers are our number one priority, and if you feel the same way, you are guaranteed to succeed with Arby's.
The ideal Arby's Team Member maintains a professional appearance while providing high-quality customer service. He or she must be able to work well in a team setting.
As a Team Member, your responsibilities will be:
To interact with customers in a pleasant, up-beat, and positive fashion
Punctuality, attention to detail, friendliness, willingness to learn, positive attitude, reliability, and honesty. These are key traits toward becoming a successful Team Member
To maintain a neat and clean appearance
To follow food safety procedures and practices
To maintain a safe working environment for you and all other employees
To anticipate and identify problems and offer solutions
To follow the direction of the manager in charge of the shift.
What is in it for you?
Be a part of a culture of dreaming big through goal setting
Yearly Service Bonus
Continuous learning
Flexible schedule options
Free and / or discounted meals
401(K)
Advancement opportunities
We use eVerify to confirm U.S. Employment eligibility.
Swim Instructor (Mornings preferred) - Paid Training Provided!
Kenwood job in Cincinnati, OH
Requirements:
Ability to work with children, no formal swim experience required, full training provided
Must be willing to work in the water for 3-4 hours on some shifts
Must be able to work 1 weekend day (Saturday or Sunday- 4 hour shift) and some evenings (until 7:30)
Excellent interpersonal communication and organizational skills
MUST WANT TO HAVE FUN!
Age 15+
Full Time:
30 Hours or more (up to 40 available)
Set work schedule, with changes quarterly to accommodate for class schedules if needed
Leadership opportunities
BCBS PPO & HSA Health Insurance with options for Dental & Vision
Accrued PTO from the Start
Valuable work experience
Increased social opportunities
Future references/referrals
$13-$15/hr with regular increases and bonuses
Paid training
Weekly pay day- start this week, get paid next week!
Free lessons for siblings or children
Part Time with Benefits:
20-30 Hours/week
Set work schedule, with changes quarterly to accommodate for class schedules if needed
Leadership opportunities
BCBS PPO & HSA Health Insurance with options for Dental & Vision
Accrued PTO from the Start
Valuable work experience
Increased social opportunities
Future references/referrals
$13-$15/hr with regular increases and bonuses
Paid training
Weekly pay day- start this week, get paid next week!
Free lessons for siblings or children
Part Time:
Set work schedule, with changes quarterly to accommodate for class schedules if needed
Accrued PTO from the Start
Leadership opportunities
Valuable work experience
Increased social opportunities
Future references/referrals
$13-$15/hr with regular increases and bonuses
Paid training
Weekly pay day- start this week, get paid next week!
Free lessons for siblings or children
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. If this mission sounds like something you could get behind, we want to hear from you!!Goldfish Swim School Core Values:We go above and beyond with every detail to create a GOLDEN EXPERIENCE!We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.We make a big deal about life's accomplishments by remembering to CELEBRATE!We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool and tropical environment! We love our employees and reward hard work with shout out awards, gift cards, Lunch/Dinners and fun social events! We offer paid training and shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better?... Due to the rapid growth of our school, advancement opportunities exist for the right candidate.Job Title: Swim Instructor/front desk Reports to: Deck Supervisor/Pool Operations Manager/AGM/GMFLSA Status: Non-ExemptSummary: Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum.Certificates and Licenses: Training available on site.Key Words: Kids, Children, Child Care, Education, Instruction, Instructor, Teacher, Daycare, Fun Job, Part Time, Growth, Swim, School, Work with Kids, Customer Service, Receptionist, Flexible, Engaging, Early Education, Fun, Leadership, Entry Level, After School JobGoldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Compensation: $12.00 - $15.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyBOH Supervisor
Kenwood job in Cincinnati, OH
Job Title: BOH Supervisor Department/Location: Operations/ Blue Ash Supervisor: Executive Chef / General Manager/ Operations Manager Licensing Required: Servsafe Food within first 30 days (we supply class and testing) Job Type: Hourly
Company: Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, bar, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: The BOH Supervisor is responsible for the supervision and management of all culinary employees in their assigned outlets. They assume responsibility for operations in the absence of the Executive Chef and Sous Chef. They assist in ensuring adherence and integrity of standards and operating within budgetary guidelines. They are to be organized, precise, and able to follow direction with flexibility based on production demands.
Job Purpose: To ensure guest satisfaction is delivered by directing team members to prepare and serve food safely and timely to guests. To ensure recipe adhere is 100% every shift and that all integrity of the food is maintained and served within food shelf standards.
Job Qualifications:
• Ability to drive the BOH operation to success.
• Previous supervisory experience in BOH is preferred
• Detail orientated isn't necessary
• Extensive knowledge of safety, sanitation, and food handling procedures.
• Work days, nights, and weekends as required
• Professional communication skills required.
• Maintaining the quality of food preparation and presentation through active participation in all aspects from planning to plating
• Ability to work calmly and effectively under pressure.
• Must have problem solving abilities, be self-motivated and organized.
• Have a commitment to quality service and food and beverage quality.
• Train and supervise other culinary team members in preparing menu items according to recipe cards and plating specifications
• Ability to motivate team members to achieve a common goal.
• Must be able to work proficiently on all stations
• Able to maintain a staff low turnover rate and keep staffing numbers up to par.
• Has a thorough knowledge of and adherence to the law with regard to:
o Licensing Laws
o Health and Safety Regulations
o Food Handling and Hygiene Laws
o First Aid Procedures
Job Tasks:
• Adhere to company standards and service levels to increase sales and minimize costs.
• Ensure compliance with operational standards, company policies, and Federal/State/Local laws.
• Must improve and create action plans for each EcoSure Audit
• Respond to complaints and takes appropriate action to ensure guest satisfaction.
• Ensure proper security procedures, safe working and guest environment.
• Provide direction to team members regarding operational and procedural issues.
• Display a pro-active an innovative approach to skills development and standards with your team.
• Ensure restaurant operations are running smoothly by completing all “Jolt” checklists in a timely manner.
• Able to act with initiative in planning for the future and possible consequences.
• Pro-active in getting things done and exceeding expectations of both guests and team members.
• Develop interactive guest relations and awareness of any possible future requirements. Relay information and ideas to Executive Chef for the enhancement of the food quality and safety.
• Set a good example of the company dress code and appearance standards, ensuring that your team fully complies with all expectations.
• Enforce all alcohol and food licensing and regulations.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of cinema.
• Work closely with the management team to identify and develop team members for future leadership roles.
• Ensure the highest level of hourly employee training and validation of team member knowledge.
• Other duties may be assigned
Physical Requirements:
• Ability to speak and hear.
• Ability to stand and walk for long periods of time.
• Ability to reach, bend, stoop, and frequently lift up to 35 lbs.
Benefits/Perks:
• Competitive Hourly Pay
• Quarterly Food Allowance
• Growth Opportunities
• Free movie tickets
Manager
Kenwood job in Cincinnati, OH
THIS MANAGEMENT OPPORTUNITY COULD BE FOR THE AREAS OF GREATER CINCINNATI, NORTHERN KENTUCKY, EASTERN INDIANA, RICHMOND, INDIANA, MAYSVILLE, KY, & WILMINGTON, OHIO.
“Opportunity is knocking…are you answering?”
Responsibilities (include, but not limited to):
Overseeing the restaurants daily operations
Maintain all financial controls on a daily basis
Create and manage staff schedules
Interview, hire, and train staff
Oversee coaching, counseling and developing staff and managing team relations
Exercise proper food handling, equipment maintenance and facility management
Execute health and safety inspections and insure that high health and safety standards are met
Set the personal example for a fun, productive, and team environment in the restaurant at all times
Benefits (include, but not limited to):
Competitive base salary*
Medical, dental, vision, RX
401k with company match
Paid vacation and personal days
Short and Long-Term Disability
Strong salary and career growth potential
Promote from within philosophy
Comprehensive, paid training program, free and / or discounted meals, direct payroll deposit and more!
Requirements (include, but not limited to):
HS Diploma or equivalent & possess all documents required by state and federal law.
Minimum of at least 1 year of management experience (preferably in a high volume Fast Food and / or Quick Casual concept)
Flexibility to work 50 hours per week, rotating shifts, including weekends and holidays
Valid Driver's License in good standing & access to private transportation
Consent to background screening, including criminal, driving, and drug screening
Demonstrates ability to effectively lead and manage your own team in a fast-paced, dynamic environment
Excellent problem solving and decision-making skills, results oriented and customer service focused
*salary is based on relevant experience
Chef De Cuisine/ Kitchen Manager
Kenwood job in Cincinnati, OH
Job Title: Chef De Cuisine Department/Location: Olio Restaurant Supervisor: Executive Chef/ General Manager Compensation: Salary Company: Olio Italian - an upscale, chic Italian restaurant featuring fresh pasta made daily, sommelier selected wines, traditional Italian entrees, a classically trained chef and an intimate dining room. Olio Italian offers signature cocktails and craft beers on tap. In addition to the dining room, Olio Italian has a private dining room and outdoor patio.
Job Description: The Chef De Cuisine(CDC) is key leadership role for the back of house team at Envision Theaters. The CDC will have a major role to play in menu development and will be responsible for maintaining labor and food costs. This position is accountable for kitchen's daily administrative, operational and culinary tasks, including sanitation and safety.
Job Qualifications/Requirements:
• Previous Kitchen Management and/or Sous Chef experience for a minimum of 1 year in Italian Restaurant
• Previous experience in fine dining restaurant
• Preferred experience with home-made pasta and sauces
• Preferred Bachelor's degree in business, or similar field
• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.
• Ability to work with minimal supervision
• Must be at least 21 years of age.
• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.
Job Responsibilities:
• Hire, train, retain and develop BOH team under supervision of General Manager.
• Direct supervision of the Sous Chefs and BOH Supervisors
• Oversight of all recipes and procedures
• Ability to drive BOH operations to success.
• Spot checks food requisitions for the various cooking stations and ensure that have been executed to standards of Olio.
• Assures execution of staff training programs
• Extensive knowledge of safety, sanitation, and food handling procedures. Check freshness and quality of ingredients; ensure compliance with sanitation regulations and safety standards
• Assures staffing levels and management coverage is appropriate to meet the needs to the business and maximize the customer experience.
• Initiates repair and maintenance on building, property and equipment according to Company policy and under supervision of General Manager.
• Select and develop Sous Chefs and BOH supervisors for more responsibility or internal promotability into management program.
• Takes over the ownership of the kitchen.
• Supervise the proper garnishing and presentation of food.
• Ensures execution of all employee recognition and incentive programs are documented.
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
• Optimize financial results (drive sales and control costs)
• Analyze financial reports and develops action plans to grow revenue and control expenses in order to meet or exceed annual budgets.
• Maintain systems which insure overall fiscal responsibility for inventory, etc.
• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
• Consistently meet the standard for the guest experience
• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.
• Maintain a safe and secure environment for all guests and staff
• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.
• Excellent teaching and coaching skills
• Holds self-accountable for high personal standards of conduct and professionalism
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents.
• Innovative and strategic thinker
• Strong statistical inclination, able to synthesize data into concise business tactics
• Innate ability to inspire team
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Perform daily, opening, mid and closing operations duties.
• Must improve and create action plans for each EcoSure Audit
Benefits/Perks:
• Competitive Salary
• Vacation
• Health Insurance
• Quarterly Lunch Allowance at Olio
• Growth Opportunities
• Free Movie Tickets at sister concept Envision Theaters
Senior DevOps Engineer
Dublin, OH job
The Senior DevOps Engineer is a key member of the platform team, focused on building and scaling the foundational systems that enable product engineering teams to deliver software efficiently and securely. This role drives automation, reliability, and developer enablement, ensuring our infrastructure supports rapid company growth and evolving business needs. The Senior DevOps Engineer does not have direct reports but is expected to mentor and collaborate with others across teams to simplify complex systems, promote best practices, and deliver scalable solutions that enable product engineers to deliver reliable and high-performing products.
Experience - What we're looking for
Advanced programming experience (Python, Go, Ruby, etc.)
Proficiency with Linux/Unix administration, scripting, and programming (bash, Python, Ruby, etc.)
Deep expertise with core DevOps technologies such as Docker, Terraform, Ansible, and CloudFormation
Advanced proficiency with configuration management tools (Ansible, Chef, Puppet, etc.)
Strong experience with database administration
Strong troubleshooting and monitoring skills for Linux operating systems
Hands-on experience implementing monitoring and log aggregation platforms (ELK, Graylog, Graphite, Prometheus, etc.)
Experience automating the provisioning, deployment, and scaling of resources and applications using CI/CD workflows
Experience with testing automation tools and frameworks
Experience deploying and managing web and application servers, load balancers, queues, and caches; proven ability to scale and build resiliency into web application architectures. Experience deploying a 12 Factor App is a plus
Proficiency with source control systems and IaC to create scriptable, repeatable processes
AWS experience is a plus, as well as familiarity with EC2, S3, Route53, VPC, IAM, and EKS
What you'll be doing
Design, build, automate, and maintain scalable, secure, and cost-effective infrastructure for production, development, and test environments
Deploy, manage, and scale web and application servers, load balancers, queues, and caches using CI/CD workflows
Implement and manage monitoring and log aggregation platforms to ensure system health, performance, and rapid incident response
Troubleshoot and support Linux based environments , maintaining high security standards including encryption and vulnerability management
Enforce security best practices, manage secrets and credentials, implement network policies, and ensure compliance with standards (i.e. SOC 2)
Collaborate with software engineers to design and implement product features and enable developer self-service
Use source control and configuration management tools to drive infrastructure management through scriptable, repeatable processes
Identify and complete projects that drive team outcomes, remove impediments, create cost savings, and improve efficiency
Work under general supervision with latitude for independent judgment, coordinating with the team to manage workload and maintain balance
Participate in on-call rotation
You may be a good fit for our team if you can do the following…
Collaborate effectively with software engineers to design and implement product features
Communicate clearly, build rapport, and work effectively in a collaborative environment
Demonstrate excellent interpersonal skills-be approachable, diplomatic, and able to diffuse tension
Make sound decisions and act confidently in ambiguous or uncertain environments
Solve complex problems with resilience, strategic perspective, and problem-solving skills including clarifying issues, understanding the bigger picture, considering all options, and identifying effective solutions
Take ownership, show initiative, and drive continuous improvement
Adapt quickly to change and seek feedback for growth
What we provide
Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 3.5% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Find yourself checking a lot of these boxes but doubting whether you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Who is Northwoods?
Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbus' top places to work, working at Northwoods means being part of a team that's passionate about making an impact on the lives of HHS professionals and the families they serve.
We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:
Curiosity - Willing to test assumptions, courage to ask questions, and active listening.
Community - Helping and mentoring each other, celebrating diversity and acknowledging our team members' contributions.
Resourcefulness - Willing to try and fail. Asking for help and trusting the expertise of our team.
Stewardship - Safeguarding Northwoods' values, culture, mission, and resources.
We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.
Our Solutions
Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.
Traverse - A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.
Compass - Compass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.
Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.
VP of Engineering
Dublin, OH job
Reporting to the Chief Solutions Officer, the Vice President of Engineering will be a strategic and operational leader responsible for accelerating product development and scaling engineering operations. This role will directly oversee engineering, dev Ops, QA, and product delivery teams, drive technology strategy, and ensure our solutions meet evolving market demands with speed, scalability, and quality.
Experience - What we're looking for
Bachelor's degree in Computer Science, Engineering, or related field required; advanced degree (MS or MBA) preferred.
12+ years of experience in software engineering, with 5+ years in senior leadership roles.
Proven track record of delivering SaaS products at scale and driving measurable business outcomes.
Familiarity with AI technologies and their application in enterprise software building and products.
Experience with acquisitions/mergers technology strategies, and technology partnerships
Experience in the human services or public sector domain is preferred but not required.
What you'll be doing
Serve as a strategic partner to the Chief Solutions Officer by defining and executing technology strategy that aligns with business goals and evolving trends in the human services market.
Lead and scale internal and external engineering resources across software development, DevOps, QA, and platform infrastructure.
Drive best product development practices to increase speed-to-market and responsiveness to customer needs.
Implement cloud-native architectures and modern DevOps pipelines to support scalable SaaS delivery.
Collaborate cross-functionally with Product, Design, Services, and Sales to align engineering execution with company strategy.
Enhance operational efficiency of managed services through technology optimization.
Set and enforce SMART goals across engineering teams, fostering accountability and continuous improvement.
Evaluate and integrate emerging technologies (e.g., AI/ML) to enhance product capabilities and operational efficiency.
You may be a good fit for our team if you have the following…
Strategic planning and execution in a SaaS or software product environment.
Deep expertise in cloud-native architectures, DevOps, agile methodologies, and software engineering best practices.
Strong leadership and team-building capabilities, including experience managing managers, scaling teams, and leveraging hybrid outsourcing models to flex engineering capacity.
Excellent communication and collaboration skills across technical and non-technical stakeholders.
Ability to define and track KPIs tied to product delivery, engineering efficiency, and business growth.
High emotional intelligence and ability to lead with empathy, candor, and resilience.
What we provide
Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 3.5% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Find yourself checking a lot of these boxes but doubting whether you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Northwoods, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Northwoods is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Who is Northwoods?
Northwoods makes software solutions that improve the quality of the life of case managers and social workers in the Health and Human Services (HHS) field. Recognized as one of Columbus' top places to work, working at Northwoods means being part of a team that's passionate about making an impact on the lives of HHS professionals and the families they serve.
We believe in creating a culture of inclusivity and accountability seeking to hire professional, passionate and driven individuals that believe in the values that we believe in:
Curiosity - Willing to test assumptions, courage to ask questions, and active listening.
Community - Helping and mentoring each other, celebrating diversity and acknowledging our team members' contributions.
Resourcefulness - Willing to try and fail. Asking for help and trusting the expertise of our team.
Stewardship - Safeguarding Northwoods' values, culture, mission, and resources.
We believe that our team members are all accountable adults, not only to themselves but to each other, and we treat them that way. Our team works incredibly hard and is proven through dedication to their craft and our mission.
Our Solutions
Our products are designed for state and county social care program areas, including child welfare, childcare, child support, economic assistance and adult & aging agencies. These solutions leverage technology to allow case workers and social workers to easily collect, store, manage, and share case content and data more efficiently. By simplifying processes, our customers can spend more time engaging with the families they serve, make better informed decisions and achieve better outcomes.
Traverse - A SaaS solution that allows for easy, on-the-go access to case files, case work and interview forms and intelligent insights on case content and materials, which lead to better engagement and better outcomes.
Compass - Compass solution is some of our longer standing software that supports multiple markets for both state and county customers. Our focus on reducing time wasted on paperwork and administrative burdens allows case workers to better serve families in need.
Case Aide Services - Our trusted team of experienced child welfare professionals becomes an extension of agency staff supporting them with administrative tasks such as referral and records requests, compiling documents for court, and document organization. Workers can focus on fostering healthier families without sacrificing their own well-being.
Server
Kenwood job in Cincinnati, OH
Job Title: Server Department/Location: FOH/Olio Italian Supervisor: General Manager/Hospitality Manager/Assistant Managers Compensation: Hourly Wage + Tips (Tip Pool) Company: Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description: The AM Server is responsible for providing an excellent dining experience to guests of Olio Italian, explaining our concept to newcomers, knowledgeably guiding our guests through our menu offerings, demonstrating salesmanship and dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining experience during 1st shift, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.
Job Qualifications:
● Ability to accurately exchange currency with guests
● Ability to bus/pre-bus with or without support staff
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to use concise language to communicate between guests and BOH
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, be attentive to details and able to multi-task
● Commitment to quality serve and food and beverage quality
● Ability to provide excellent customer service for all tables in Olio Italian
● Has a willingness to learn and master our menu, steps of service, and standards
● Coachability
● Competitive spirit
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions
Job Tasks:
● Adhere to company standards and service levels to increase sales and provide excellent guest experiences
● Inform guests of any Limited Time Offers or promotions (Happy Hour)
● Fluency in all food and beverage menus with knowledge of allergies and aversions
● Walking new guests through our dining concept with concise explanation
● Accurately and concisely ringing in orders, ensuring modifications are as requested
● Timing orders and courses throughout the dining experience, helping to prevent unnecessary back up in BOH and promoting additional guest purchases
● Maintain guest interaction with filling of beverages, waters, and bread
● Create and sustain regulars with focus on building rapport
● Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
● Ensure compliance with operational standards, company policies, and Federal/State/Local laws
● Ensure alcoholic beverages are served only to guests over the age of 21 and monitor guest consumption
● Ensure restaurant operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
● Able to act with initiatives in planning for future and possible consequences
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Safely handling food, and maintaining general cleanliness of Olio Italian
● Maintain a positive, friendly demeanor throughout the entirety of shift
● Comply to all manager requests for any cleaning tasks or other duties
● Complete training programs and attend classes as directed
● Demonstrating flexibility and willingness to perform tasks outside of an assigned position
Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Discounted Food while on Shift
● Free Movie Tickets at sister concept Envision Theater
Guest Services Associate
Kenwood job in Cincinnati, OH
Job Title: Guest Services/ Virtual Reality Department/Location: FOH Supervisor: General Manager/ Operations Manager / Assistant Managers Compensation: Hourly Wage Company: Envision Cinemas is a multi-screen dine in movie theater with virtual reality, bar, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & lounge to the push-button service in our modern recliners.
Job Description: The Guest Services Cashier is responsible for supporting our execution of an excellent guest experience, this achieved by greeting, welcoming, and assisting guests with ticketing, fudge or virtual reality purchases as well as controlling the flow of service by seating and opening auditoriums.
Job Purpose: To provide excellent guest experiences, by assisting guests with ticketing, fudge and virtual purchases and assist in the flow of service by seating and opening auditoriums as directed.
Job Qualifications:
• Ability to accurately exchange currency with guests and responsibly operate a cash drawer
• Reliable transportation to and from work
• Works days, nights, holidays and/or weekends as required
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, and time-management skills
• Ability to monitor and assist in the purchase of Virtual Reality games
• Ability to explain Envision Cinemas policies and concept to guests
• Coachability
• Pleasant and friendly demeanor through entire shift
• Commitment to cleanliness of our facility: willingness to assist in cleaning of restrooms, lounge, guest services and other areas as directed
• Confident, Great Attitude, High Energy and Drive
• Supports the management team and company goals/visions
Job Tasks:
• Adhere to company standards of cleanliness in all areas of our facility
• Assist guests with purchase of movie tickets, fudge, and Virtual Reality
• Oversee guest participation in Virtual Reality games, ensuring all players follow rules for play and equipment is handled properly
• Proper cleaning, use and storage of Virtual Reality equipment and arenas
• Safely serving fudge to guests, as well as communicating information about allergies
• Maintaining a clean and visually appealing fudge display
• Communicate with managers when guests communicate any service issues
• Ensure Guest Services operations are running smoothly by completing all “Jolt” checklists in a timely manner
• Assist in making sure restroom checks happen hourly by completing “Jolt” checklists
• Direct guests to auditoriums, scan tickets and provide menus
• Pro-active in getting things done and exceeding expectations of both guests and team members
• Enforce and follow all Envision Cinemas policies, such as our No Outside Food or Drink policy, age restrictions on tickets or Virtual Reality participation
• Assisting bar staff with cleanliness of the lounge area as necessary
• Showing flexibility and willingness to perform tasks outside of an assigned position
• Complete training and attend classes as directed
• Comply to all manager requests for any cleaning tasks or other duties
• Greeting and welcoming, answering questions, thanking, and saying goodbye to guests
• Suggesting our Loyalty program to guests
Physical Requirements
• Ability to speak and hear
• Ability to stand and walk for long periods of time
• Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
• Competitive Pay
• Growth Opportunities
• Free Movie Tickets
• Discounted Food while on shift
Host/Hostess
Kenwood job in Cincinnati, OH
Job Title: Host Department/Location: FOH/Olio Italian Supervisor: General Manager/Hospitality Manager/Assistant Hospitality Manager Compensation: Hourly Wage Company: Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description: Responsible for the initial greeting and seating of guests. Answering phones, taking message and reservations on Open Table platform. Maintaining an accurate wait if necessary and bidding goodbye to all guests. Build rapport with guests and help the business establish regulars.
Job Qualifications:
● Acquire and wear appropriate uniform as prescribed in employee manual. Ensure maintenance and cleanliness of uniform.
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to use concise language to communicate between guests and BOH
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, be attentive to details and able to multi-task
● Commitment to quality serve food and beverage
● Ability to provide excellent customer service for all tables in Olio Italian
● Has a willingness to learn and master our menu, steps of service, and standards
● Coachability
● Competitive spirit
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions
Job Tasks:
● Adhere to company standards and service levels to increase sales and provide excellent guest experiences
● Notify problems to management immediately while maintaining professional etiquette
● Complete all side work when and as assigned
● Manage the patio seating and cleanliness
● Periodically ensure the front door and lobby glass is wipe down and clean.
● Maintain cleanliness and organization of host desk and waiting area throughout the shift.
● Efficiently arrange tables appropriately for each party.
● Inform guests of any Limited Time Offers or promotions (Happy Hour)
● Proficient knowledge of all food and beverage menus with knowledge of allergies and aversions
● Walking new guests through our dining concept with concise explanation
● Maintain guest interaction with filling of beverages, waters, and bread
● Create and sustain regulars with focus on building rapport
● Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
● Ensure compliance with operational standards, company policies, and Federal/State/Local laws
● Showcase ability to multitask, work efficiently under pressure, and always maintain calm conduct.
● Anticipate needs of schedule special parties
● Accurately quote wait time within 5 minutes
● Efficiently assign tables appropriate for parties being seated
● Communicate seating needs to service, bus and other host staff
● Cordially inform the guest above where to wait and how wait system works
● Relate to guests pleasantly with good humor and effective communication.
● Ensure restaurant operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
● Able to act with initiatives in planning for future and possible consequences
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Safely handling food, and maintaining general cleanliness of Olio Italian
● Maintain a positive, friendly demeanor throughout the entirety of shift
● Comply to all manager requests for any cleaning tasks or other duties
● Complete training programs and attend classes as directed
● Demonstrating flexibility and willingness to perform tasks outside of an assigned position
Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets at sister concept Envision Theater
● Discounted Food while on shift
Senior Manager
Kenwood job in Cincinnati, OH
Job Title: Senior Assistant Manager Department/Location: Envision Theater Supervisor: Operations Manager / Assistant General Manager Compensation: Salary Company: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: The Senior Assistant Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.
Job Qualifications/Requirements:
• Previous Management experience for a minimum of 1 year
• Previous experience in theater or restaurant
• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.
• Ability to work with minimal supervision
• Must be at least 21 years of age.
• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.
Job Responsibilities:
• Train, retain and develop team under supervision of Operations Manager and/or Assistant General Manager.
• Enforces cash handing procedures as directed by Envision Cinemas Policy.
• Assures execution of staff training programs
• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or Operations Manager.
• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.
• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
• Optimize financial results (drive sales and control costs)
• Write schedules for all hourly staff and ensures withing budgetary guidelines.
• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
• Consistently meet the standard for the guest experience
• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.
• Maintain a safe and secure environment for all guests and staff
• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.
• Ensures that all events are executed properly, to the client's satisfaction
• Holds self-accountable for high personal standards of conduct and professionalism
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents.
• Ensure responsible alcohol service is delivered by all hourly staff
• Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members
• Innate ability to inspire team
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Perform daily, opening, mid and closing operations duties.
• Maintain all operating systems and their forms for cinema.
• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.
• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.
• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.
• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.
• Demonstrate cooperative behavior with colleagues and supervisors.
Benefits/Perks:
• Competitive Salary
• Vacation
• Health Insurance
• Quarterly Lunch Allowance at Envision Theaters
• Growth Opportunities
• Free Movie Tickets
Prep
Kenwood job in Cincinnati, OH
Job Title: Prep Cook Department/Location: BOH/Kenwood Supervisor: General Manager/ Operations Manager/ Hourly Managers Compensation: Hourly Wage Company: Envision Cinemas is a multi-screen dine in movie theater with virtual reality, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners.
Job Description: Prep cooks do much of the preparation for the dishes that are served. This includes chopping vegetables, breaking down, cutting or grinding meat, weighing and mixing ingredients, washing and preparing vegetables, storing food, and more. Washing dishes and cleaning projects will also be involved in your daily job.
Job Purpose: To support the preparation of our menu items, contributing to our mission to provide an excellent guest experience.
Job Qualifications:
● Ability to follow directions pertaining to food safety, chemical safety, and daily maintenance of equipment
● Ability to read and follow a recipe
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, and time-management skills
● Commitment to accurately and quickly prepare and deliver items to guests
● Coachability
● Pleasant and friendly demeanor through entire shift
● Commitment to cleanliness of our facility: willingness to assist in cleaning of restrooms, auditoriums, and other areas as directed
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions
Job Tasks:
● Adhere to company standards of cleanliness in all areas of our facility
● Prepare ingredients for our menu items
● Ensure proper use of chemicals while cleaning, and proper use of any equipment
● Ensure kitchen operations are running smoothly by completing all “Jolt” checklists in a timely manner
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Observe and follow sanitary practices for food handling, general cleanliness, and maintenance of cinema
● Stocking and putting away items in concessions and in restrooms
● Showing flexibility and willingness to perform tasks outside of an assigned position
● Complete training and attend classes as directed
● Taking out trash as necessary
● Comply to all manager requests for any cleaning tasks or other duties
● Greeting and welcoming, answering questions, thanking and saying goodbye to guests
Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 45lbs.
Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets
● Discounted food while on shift