Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Inside Relationship Rep - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $17.40 - $26.06/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Job Description
Client Solutions Retention Representative
Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.
Ready to work with a team that's as invested in your success as you are? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
A true team environment, with 3 days of real-life collaboration in the office.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:
Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
Answering customer billing calls creating a best in class experience while assisting with billing related needs.
Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
Working with sales support to find the best solutions and resolve installation or service challenges.
Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.
Who You Are
You're an empathetic listener with a knack for solving problems. Here's what sets you apart:
Minimum:
5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
Proficiency with computers and common business software.
Preferred:
An associate degree or technical certification in a related discipline.
B2B sales experience with a proven track record of meeting quotas.
Background in revenue generation or customer retention roles.
Experience in the communications industry or with a major communications equipment vendor.
Your next big opportunity starts here. Apply to Cox today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$17.4-26.1 hourly Auto-Apply 13d ago
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Remote Database Administrator
Advance Management & Investment, LLC 4.1
Virginia Beach, VA jobs
We are seeking a dependable, detail-oriented Database Administrator to manage, secure, and maintain database systems. This role is ideal for veterans with experience in IT, communications, logistics systems, cybersecurity, or technical operations.
Direct civilian DBA experience is helpful but not required. We provide training and onboarding to help transition military technical skills into this role.
Key Responsibilities:
Install, configure, monitor, and maintain database systems
Ensure data integrity, availability, and security
Perform regular backups, recovery testing, and performance tuning
Monitor system health and troubleshoot database issues
Support users, applications, and reporting needs
Document procedures and maintain compliance standards
Coordinate with IT, security, and operations teams
Qualifications:
Veteran or retired military service preferred
Experience in IT, systems administration, networking, or data management a plus
Familiarity with databases such as SQL Server, Oracle, MySQL, or PostgreSQL (training available)
Basic scripting or query skills helpful (SQL, PowerShell, Bash)
Strong organizational and communication skills
Ability to work independently and on a team
Security clearance a plus (not required)
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
18 years or older
$68k-93k yearly est. 1d ago
Remote Field Engineer
Orbis Operations 4.6
McLean, VA jobs
General Responsibilities (include but are not limited to):
Working with the VP of Innovation to identify client needs and requirements, and then working with the Product Engineering Team under the leadership of the Engineering Manager to architect, prioritize, and deliver those features in accordance with software engineering best practices.
Develop modern technical standards and then implement them as Infrastructure-as-Code (IAC) that is secure, supportable, highly opiniated, and can be proudly open sourced by the Firm.
Support the VP of Innovation in engaging foreign partners to: 1) capture best practices for partner interoperability, communications, and partner sharing; 2) understand the specific needs and technical environment to facilitate modern interoperability, communications, and partner sharing; and 3) deliver MVP solutions, gather feedback, and establish relationship to facilitate iterative improvements and feature delivery.
Specific Duties:
Use deep understanding of commercial cloud and hybrid infrastructure to design, propose, and deliver world-class solutions to customers. Balance client desires and preferences with supportability and reliability, architect infrastructure and platform services that do not compromise on security or quality of service.
Use strong proficiency in hardware configuration, network configuration, operating systems, virtualization, and infrastructure management software development to provide state-of-the-art solutions in accordance with modern best practices.
Use deep understanding of how to build and maintain high-availability services and how they are built using automated failover of infrastructure and well configured software and data orchestration.
Develop technical standards and infrastructure-as-code solutions that the firm can proudly open-source to facilitate international interoperability and data-sharing.
Work with vendors, contacts, and teammates to identify the best services and hardware to meet the needs of customers.
Consider the security of the infrastructure and services that you build. Seek opportunities to provide Orbis team members and clients a user experience that is both secure and enjoyable.
Support the Engineering Manager in maintaining an excellent engineering culture.
Expand the network of external relationships that benefits the firm with domestic and international technologists and other key partners.
Ensure all technology practices adhere to regulatory standards.
Act as a mentor to team members.
Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$66k-107k yearly est. 60d+ ago
Customer Business Team Manager
Hexcel 4.8
Salt Lake City, UT jobs
With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.”
Hexcel is currently seeking a Customer Business Team Manager for our Salt Lake City, UT, USA location. This position can also be remote, based in the central United States or northeastern United States, near a major airport.
Are you a passionate, experienced, and transformational Customer Business Team (CBT) Manager? Come join our team! This role will drive sales and growth in our Engine & Nacelle and Regional Jet / Business Jet segments and will report to the Director of Customer Business Teams. As the CBT Manager, you will be responsible for owning the Customer Business Team strategy in the Americas, driving next generation customer program developments globally, and overseeing all customer related activities, including management of existing business, driving share gains and critically identifying and maturing growth pursuits aligned with our customer and internal Hexcel technology roadmaps. The CBT Manager position is a key strategic and operational leadership role and will partner and mentor fellow CBT Managers, Account Managers/Representatives, and Technical Service as well as our supply chain teams in the strategic development of customer growth.
The selected individual will be responsible for but not limited to the following obligations:
Generate new revenue from existing and new pursuits with a particular focus on Engine & Nacelle and Regional Jet / Business Jet customers. Work closely with cross-functional teams as the 'voice of the customer' to create and execute strategies, establish priorities, deploy resources, and manage the sales deliverable process.
Lead the development of customer solutions by performing analysis of customer needs and available resources. Lead the interface with the customer and internal resources to keep both apprised of key initiatives. Leverage resources and knowledge of products, services, processes, and operations to support customer commitments, gain competitive advantages, and foster business growth.
Establish and foster strong relationships with key customer contacts and decision makers. Lead in the development, communication, and execution of a cohesive customer engagement plan across the highest and lowest levels of our and the customers' organization.
Own revenue forecast for associated customers in support of all Hexcel business planning cycles. Manage and maintain forecast data within Hexcel's demand systems in partnership with Account Manager. Communicate all risks associated with forecast changes or inaccuracies in a timely manner across the organization.
Develop and own individual customer strategies to effectively position Hexcel products by understanding how customers value Hexcel and competitive offerings.
Collaborate with Product Management across all of Hexcel's product portfolios to ensure the CBT's needs and customer strategies are in alignment with product line and product development strategies. Ensure alignment of CBT strategies to company or product roadmaps. Knowledge of negotiation principles and lead negotiations with support from CBT Director.
Engage and participate in industry organizations to develop and generate new leads.
Develop / maintain growth pursuits using Hexcel's CRM tools. Effectively communicate pursuit strategy for a customer opportunity. Recognize total near-term and lifecycle value of an opportunity and client.
Up to 50% domestic travel.
Qualifications:
Bachelor's degree in aerospace, chemical or mechanical engineering or related discipline from a four-year college or university is required; Master's Degree - MBA is a plus. 5+ years' experience in technical sales with a network in the aerospace composite materials community strongly preferred. Open to various levels of experience.
Demonstrated experience and passion for new sales development and securing new opportunities with new and existing customers.
Knowledge of composite products in aerospace and defense markets and experience in contract negotiations, supply chain and project management are strong assets.
Ability to act autonomously to organize sales prospecting and execution activities as well as establish, build and work effectively in a team-based environment (across multiple time zones, countries and cultures) productively building relationships.
Track record of developing and delivering creative solutions that overcome obstacles and enhance profitability.
Communicate and network, internally and externally to achieve desired business outcomes.
Understanding of basic commercial and financial principles.
Advanced MS Office Suite skills including MS Word, advanced Excel and PowerPoint, Teams, Dynamics365 as well as ERP/MRP experience.
Strong communication, interpersonal and presentation skills as well as good organization and decision-making skills. Ability to manage competing priorities in a matrix organization.
Passion for growing professionally with an expanded scope and responsibilities. Drive to seek new opportunities with a results-oriented approach and strong written and oral communication skills.
Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
Hexcel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, status as a protected veteran, or any other protected class.
$80k-109k yearly est. Auto-Apply 19d ago
Marine Mechanical Engineer (Mid-Level) - Seattle, WA
Glosten 3.8
Seattle, WA jobs
Company Overview: Glosten is a naval architecture and marine engineering firm that has served the marine industry for over 65 years. We work in teams to accomplish exciting projects in a stimulating, fast-paced, and collegial environment. We are an employee-owned company drawn to unique and challenging marine projects. We have grown steadily and deliberately to a team of 120 employees who are ready to solve complex problems and think outside the box. We continuously strive to improve our business practices and technical performance to better serve the industry. We believe the secret to our success is our talented team and our culture of mutual respect and cooperation.
Job Description
We are seeking a talented Marine Mechanical Engineer to join our marine engineering team.
We are looking for candidates who:
Are passionate about the maritime industry.
Thrive in a culture of collaboration, innovation, and integrity.
Embrace a philosophy of client service by solving real-world problems clients face in the maritime industry, supporting their best interests and building lasting partnerships through reliable service and dependable solutions.
Are motivated to identify and pursue internal and external professional growth opportunities, including areas outside their specific discipline.
Responsibilities:
Design and develop shipboard systems on marine vessels, ensuring compliance with industry standards, marine regulations, and best practices.
Perform feasibility and trade studies to evaluate the best design solutions for our clients.
Conduct calculations and analysis for ship auxiliary system design, propulsion system sizing, HVAC system design and various other marine systems.
Create and review technical drawings, schematics, specifications, and documentation for regulatory review and shipyard cost estimating.
Lead engineering teams, assign tasks, provide technical oversight, manage scope and budget, schedule, and develop proposals.
Collaborate with cross-functional teams to ensure seamless integration of mechanical designs into vessels.
Stay updated on recent developments in marine engineering and incorporate this knowledge into projects.
Provide technical support and guidance to junior engineers and other team members.
Qualifications:
Minimum four (4) years of experience in a maritime design environment, consulting engineering experience is preferred.
Bachelor's degree in marine engineering, naval architecture, mechanical engineering, or electrical engineering.
Professional Engineering (PE) Licensure in a relevant discipline is expected. Applicants without PE license who would be eligible to take the licensing exam in their first year may be considered.
Proficiency with CAD software (AutoCAD, Rhino3D, and SolidWorks) and Microsoft Office software packages.
Strong communication, technical writing, teamwork abilities, and excellent problem solving skills.
Experience designing to regulatory rules such as American Bureau of Shipping (ABS) Rules for Building and Classing Marine Vessels and Code of Federal Regulations (CFR) Title 46: Shipping.
Must be authorized to work in the United States. Due to project restrictions, Glosten will only consider applicants with unrestricted access to work in the United States or those eligible for TN visas.
Some travel and fieldwork are required. Some project assignments may require a valid driver's license, current passport, and/or TWIC card.
Benefits
Glosten offers a comprehensive benefits package including medical/dental coverage, paid time off, tuition reimbursement, bonus and profit-sharing plans, and a 401(k) plan.
Once 90 days has been successfully completed, associates may work in accordance with our hybrid remote work policy.
Glosten is proud to provide equal employment opportunity to all employees and applicants for employment. To provide equal employment and advancement opportunities to all, employment decisions will be based on merit, qualifications, and abilities. Glosten does not discriminate in employment opportunities or practices on the basis of race, color, sex, age, religion, national origin, handicap, disability, sexual orientation, or veteran status in accordance with applicable state and federal laws.
We are passionate about building and sustaining an inclusive and equitable working and learning environment for all associates. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
We encourage women, minorities, veterans, and individuals with disabilities to apply for this position.
Visit our website (**************** and our social media pages to learn more about who we are, our projects and clients, and what is happening at Glosten.
Application Instructions
Applications missing any of these documents will not be considered.
To be considered for this position, you'll need to submit the following items:
Cover letter
Resume
Job Posted by ApplicantPro
$23k-45k yearly est. 7d ago
Virtual Assistant
Advance Management & Investment, LLC 4.1
Virginia Beach, VA jobs
Were seeking organized and dependable Virtual Assistants to provide administrative and customer support in a remote environment. This role is perfect for candidates who enjoy multitasking, working independently, and supporting teams from anywhere.
No prior virtual assistant experience is requiredwe provide paid training.
Key Responsibilities:
Manage emails, calendars, and scheduling
Perform data entry and maintain accurate records
Respond to customer inquiries via email, chat, or phone
Organize files, documents, and reports
Assist with basic social media posting and updates
Conduct online research and prepare summaries
Support daily administrative tasks as needed
What Were Looking For:
Strong communication and organizational skills
Basic computer proficiency (email, internet, documents)
Ability to work independently and meet deadlines
Reliable internet connection and quiet workspace
Positive attitude and attention to detail
Customer service or administrative experience a plus (not required)
What We Offer:
Remote Work: Work from home
Flexible Scheduling: Full-time or part-time options
Competitive Hourly Pay
Paid Training
Supportive Team Environment
Opportunities for Growth and Skill Development
Benefits Available (for eligible employees)
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
18 years or older
$37k-50k yearly est. 2d ago
Resource Development & Training Logistics Specialist
Framatome North America
Lynchburg, VA jobs
Why This Role Is Critical
As the need for nuclear energy grows, the future couldn't be brighter. Join our vital mission to create lasting solutions for our planet's greatest challenges. In this role, you are ready to shape the future of clean energy and make a long-lasting global impact. With us, anticipate engaging and challenging projects that deliver innovative solutions and value-added technologies helping power more than 38 million North American homes.
What You'll Do Day-To-Day
As a Resource Develop & Training Logistics Specialist you will part of a growing Resource Development and Training Team that supplies resources to support BWR and PWR Refuel Projects in the Outage Services Organization.
Installs, troubleshoots, assembles and disassembles, repairs and maintains tooling and equipment at customer sites (may include equipment associated with refueling and inspecting and maintaining nuclear reactors and components).
Conducts a variety of routine field tasks including, but not limited to operating specialized equipment, taking measurements, compiling data, and performing without error in high stress environments.
Maintains maintenance logs and certification documents.
May assist with the development procedures and other related data.
May provide input to training materials and conduct training.
May be responsible for directing technicians which includes on the job training, conducting pre-job briefs, defining task requirements, performance management and coaching, documenting performance, managing conflicts between coworkers, and ensuring safety and compliance of individuals and plant equipment.
Complies with all applicable safety and health rules including personal dose compliance.
Works flexible hours and shifts, as required, to ensure timely service.
Requires travel to a variety of remote job sites.
Requires unescorted nuclear access (includes background check, psychological exam, and drug screen).
What You'll Bring
High School diploma or equivalent education
Minimum of 4 years of related experience.
Advanced knowledge in a particular field of commonly used equipment, practices and concepts.
Knowledge of company and industry safety and health policies and programs as required for specific roles.
Good communication skills to comprehend, follow direction, policies, procedures and guidelines with ability to work effectively with all levels of staff and management, vendors and customers.
Requires specific technical training and certification.
Total Rewards Package
Total Rewards Package
Salary: $33.80 - $44.30, and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life).
Retirement: 401(k) with employer match.
Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually.
Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs.
About Framatome
Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation.
From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on.
At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can:
Solve complex nuclear challenges that directly impact the climate.
Build your career through technical fellowships, leadership roles, and global opportunities.
Do your best work in a culture that values safety, innovation, and well-being.
Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see DOE 810 Appendix A).
$33.8-44.3 hourly Auto-Apply 15d ago
Geospatial Data Scientist
Verite Group, Inc. 4.1
McLean, VA jobs
What Impact You'll Have: Our team integrates hundreds of data sources into a Geospatial Data Analysis platform used throughout the Intelligence Community. Their tool and dataset is widely-recognized as the leading platform for geospatial analysis, touching nearly every type of mission. Top government officials use analysis from this platform to make daily decisions that have global impact. The platform is constructed of 3rd party tools and custom applications, and new data sources are constantly being added. The customer is excellent to work with, and there is a healthy mix of customer-driven requirements and team-driven ideas / innovation: engineers typically have freedom in choosing how to do things and which technologies to utilize. Customer leadership also helps drive innovation and has created a close, collaborative idea exchange between staffers and contractors. Our Team Lead has said "this is simply the best group of people I've worked with". Despite this platform being widely used, there is a huge amount of brand new work adding new capabilities and data sources, as well as migrating more and more of the subsystems to AWS. There are recurring opportunities on this team for Analytic / BigData Software Developers, Full Stack Software Engineers, Web Application Developers, Java Developers, JavaScript Developers, Python Developers, Geospatial (GIS) Developers, ETL Developers, Data Scientists, Data Engineers, Data Analysts, AWS Engineers, DevOps Engineers, Cloud Migration Experts, and Geospatial Systems Engineers. Work on this program takes place in the McLean, VA area (we cannot support remote work) and requires a TS/SCI + Poly clearance (acceptable by this customer). THE ROLE The Geospatial Data Scientist is responsible for gathering project requirements from the customer and implementing data-driven solutions. They can expect to use Python, PostgreSQL, and AWS tools on a daily basis to establish automated ETL (Extract, Transform, Load) pipelines, implement geospatially focused analytics, and create data visualizations to be shared with a wide range of audiences. In addition to these core functions, the Data Scientist helps to ensure that the project's data architecture is scalable, maintains high data quality/integrity, and is streamlined to maximize performance.
What You'll Be Owning:
GRVTY is seeking a Geospatial Data Scientist with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Mclean, VA
What You Must Have:
* Active TS/SCI with Polygraph Clearance
* Minimum 3 years of experience with a Bachelor's degree or 1 year of experience with a Master's degree
* Python experience to automate data transformation and analysis of geospatial datasets
* Experience working with PostgreSQL to extract data from RDBMS
* Experience with AWS tools Linux experience
* Experience with API Connections
* Comfortable working with all types of geospatial datasets in thick client applications (e.g. ArcGIS)
What Would Be Nice to Have:
* Experience working with R, Tableau
* Experience working with NiFi
$72k-103k yearly est. 19d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Billings, MT jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$41k-53k yearly est. Auto-Apply 60d+ ago
Health, Safety & Security Manager
West Coast Logistics 4.1
Donnelly, ID jobs
Job DescriptionCLIENT HIGHLIGHTOur client is a leading organization in the natural resources and mining sector, managing one of the most significant construction and development projects in the U.S. They are committed to safety, environmental responsibility, and building strong partnerships with communities and contractors.The client fosters a collaborative, mission-driven culture where employees are supported with competitive compensation, strong benefits, and opportunities for professional growth. Team members joining this project will contribute directly to a high-profile development that emphasizes operational excellence, innovation, and long-term sustainability.This is an excellent opportunity to join a respected client with a strong safety culture and a reputation for executing complex, remote-site projects with integrity and technical excellence.LOCATIONStibnite, Boise, and/or Donnelly offices, occasionally remote as needed
The Health, Safety & Security Manager will be primarily site-based at Stibnite during execution. However, the role may also be performed from office in Donnelly or Boise, with occasional remote work flexibility where appropriate. As the project transitions from construction into operations, the work location may evolve in alignment with operational needs, leaving flexibility for the right candidate. The employee is responsible for providing their own transportation to the assigned office. Regular travel between Stibnite, Donnelly, and Boise will be required based on business needs.
COMPENSATIONTBD between $85-125 per hour SCHEDULEMonday - Friday (40-hours) - rotational work DURATION3 years permanent employment POSITION OVERVIEW - Health, Safety & Security ManagerReporting to the VP, Projects, the Health, Safety & Security Manager (HSSM) will serve as a core member of the leadership team, overseeing all Health, Safety, and Security aspects of the Stibnite Gold Project (“SGP”) through pre-construction, execution, and handover to operations. This position plays a critical role in ensuring that the Client's HSS requirements are met in collaboration with contractors and project partners.The HSSM will lead and manage the Health, Safety, and Security teams to support safe operations across Owner and Contractor construction delivery teams. This role also maintains an indirect reporting line to the Stibnite Gold Project Manager to ensure effective coordination and timely response to project needs.The HSSM is responsible for the planning, implementation, monitoring, and continuous improvement of all project health, safety, and security programs. This position requires the application of diversified techniques, principles, and mining industry practices, with close liaison across the Project Manager, Operations, Engineering, Procurement, Construction Management (“EPCM”) providers, contractors, vendors, and Corporate shared service groups (legal, social, finance, etc.).This position requires extensive field experience, strong knowledge of Microsoft Suite and ERP systems, the ability to assess and implement procedures, evaluate estimates, and coordinate interfaces between Owner and EPCM teams throughout the project lifecycle.RESPONSIBILITIES
Maintain and demonstrate the Client's commitment to safety, security, environmental stewardship, and sustainability.
Maintain strong working relationships at job sites with client representatives, local community members, subcontractors, suppliers, and employees.
Ensure project compliance with the Client's health, safety, and environmental systems and standards.
Adhere to all applicable regulations (federal, state/provincial, and local), permit conditions, and accepted engineering, construction, and management practices.
Review, assess, approve, and monitor contractor health, safety, and security systems.
Advise and coach project contractors in occupational health, safety, security, and training strategies.
Manage Client construction personnel, including review and approval of H&S work clearances for contractors.
Conduct training needs assessments with EPCM and develop HSS training plans.
Work collaboratively with other Managers to define HSS targets and performance goals.
Measure and monitor leading and lagging HSS indicators and trends.
Lead the incident investigation process for high-risk events.
Attend and jointly conduct safety meetings with EPCM and site construction teams.
Co-manage the SGP site induction program with the EPCM contractor.
Coordinate all resource needs for the HSS program, including personnel, equipment, and materials.
Oversee preparation of weekly, monthly, and ad hoc HSS KPI reports.
Participate in risk reviews and provide regular updates.
Coordinate with Operations on Operational Readiness planning for health and safety.
Adhere to all corporate policies, Codes of Ethics, and Codes of Conduct.
Perform job-related administrative duties as required.
REQUIRED QUALIFICATIONS & SKILLS
Minimum 15 years' experience in industrial plant construction, including at least 10 years as a Health & Safety professional.
Hands-on health and safety leadership experience with a proven ability to build a strong safety culture.
Safety certifications (e.g., CSP, CIH, or equivalent) preferred.
Strong awareness of operational safety and security issues related to mining; strong personal safety record.
Ability to anticipate constructability issues in complex logistics environments and engineer solutions.
Strong knowledge of OSHA, MSHA, and other U.S. health and safety regulations.
Proven leadership in incident investigations and root cause analysis.
Excellent communication and stakeholder collaboration skills, with the ability to interpret needs and propose solutions.
Strong presentation, facilitation, consultation, interpersonal, negotiation, and conflict resolution skills.
Commitment to promoting safety, environmental stewardship, and operational excellence.
Proficiency in Microsoft Office Suite and familiarity with ERP systems.
Experience working with and building relationships within local communities.
Ability to manage transitions from construction/commissioning to operations.
Experience in cold-climate or remote-site projects considered an asset.
Able to work autonomously and collaboratively.
Valid Driver's License.
WORK ENVIRONMENT
Prolonged periods of desk/computer work.
Ability to perform field inspections and navigate uneven terrain.
Ability to work in remote, mountainous terrain with severe weather conditions in a camp environment.
Ability to travel as required.
WHAT'S OFFERED - Employee BenefitsHealth & Wellness
Comprehensive medical, dental, and vision insurance
Health Savings Account (HSA) option
Employee Assistance Program (EAP)
Company-paid Life Flight membership
Financial Security
Competitive salary
Short-Term Incentive Plan (STIP)
Long-Term Incentive Plan (LTIP)
401(k) with company match
Employee Assistance Program
$66k-91k yearly est. 10d ago
Inbound Call Center Representative
Ironmountain Solutions 4.2
Chesapeake, VA jobs
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 100 Emancipation Drive, Bldg. 135 Room AG-08, Hampton, VA 23667
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 13d ago
Revenue Enablement Manager
Avetta 4.2
Lehi, UT jobs
Join us at Avetta as our Revenue Enablement Manager, where you will drive the future of Sales and Customer Success! In this role, you will lead our dynamic onboarding program while managing and mentoring our Sales & CS performance coaches. We are committed to providing our new Sellers and Customer Success Managers with an unparalleled onboarding experience. You will also collaborate with forward-thinking teams to enhance skill development and elevate overall competencies using cutting-edge tools & methodologies, including AI. This is your chance to make a significant impact on this fast-growing company's success. If residing within commutable distance to one of our offices, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Onboarding Program Ownership:
Oversee the design, implementation, and management of Sales and Customer Success onboarding program, ensuring it aligns with Avetta's objectives and demonstrates best practices.
Craft a world-class onboarding experience that captivates new sellers and CSMs through diverse, interactive learning modalities tailored to each role.
Collaborate closely with other members of our amazing Sales Excellence team to continuously update onboarding materials, integrating the latest content as it becomes available.
Competency Program Management:
Develop and spearhead a competency program that empowers skill development and enhances performance for Sales and CS teams.
Lead and inspire a team of Productivity Coaches who work hand-in-hand with Sales and Customer Success teams to uncover skill gaps and help design transformative skill-building initiatives.
Ensure alignment of existing and future learning materials with progressive competency tagging.
Data Analysis and Reporting:
Dive into onboarding effectiveness metrics with a keen analytical eye, providing actionable insights to leadership that drive smart decision-making and continuous improvement.
Engage with new hires and existing team members to gather feedback, fueling ongoing enhancements to the onboarding experience and coaching effectiveness.
Analyze competency progressions to gauge the effectiveness of your skill development strategies.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
Bachelor's degree in Business, Marketing, Education, or a related field (Master's degree recommended).
7+ years of experience in sales enablement, training, or a related field, with a strong focus on onboarding and team leadership (sales experience preferred).
Familiarity with enablement tools such as Highspot, Gong, Articulate 360, Synthesia, and Camtasia.
Proven experience managing and developing teams, managing multiple projects, and innovating.
Strong analytical skills, utilizing data to inform decisions and drive process enhancements.
Exceptional communication and interpersonal skills, emphasizing collaboration, mentorship, and forward-thinking strategies.
A genuine passion for skill development and fostering a culture of excellence.
At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.
The salary range for this position is $84,500 - $110,000 per year, with a potential bonus.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for the Revenue Enablement Manager position, please submit your online application by February 28, 2026, at 11:59 PM PST.
$84.5k-110k yearly Auto-Apply 14d ago
Marine Mechanical Engineer (Mid-Level) - Seattle, WA
Glosten 3.8
Seattle, WA jobs
Company Overview: Glosten is a naval architecture and marine engineering firm that has served the marine industry for over 65 years. We work in teams to accomplish exciting projects in a stimulating, fast-paced, and collegial environment. We are an employee-owned company drawn to unique and challenging marine projects. We have grown steadily and deliberately to a team of 120 employees who are ready to solve complex problems and think outside the box. We continuously strive to improve our business practices and technical performance to better serve the industry. We believe the secret to our success is our talented team and our culture of mutual respect and cooperation.
Job Description
We are seeking a talented Marine Mechanical Engineer to join our marine engineering team.
We are looking for candidates who:
Are passionate about the maritime industry.
Thrive in a culture of collaboration, innovation, and integrity.
Embrace a philosophy of client service by solving real-world problems clients face in the maritime industry, supporting their best interests and building lasting partnerships through reliable service and dependable solutions.
Are motivated to identify and pursue internal and external professional growth opportunities, including areas outside their specific discipline.
Responsibilities:
Design and develop shipboard systems on marine vessels, ensuring compliance with industry standards, marine regulations, and best practices.
Perform feasibility and trade studies to evaluate the best design solutions for our clients.
Conduct calculations and analysis for ship auxiliary system design, propulsion system sizing, HVAC system design and various other marine systems.
Create and review technical drawings, schematics, specifications, and documentation for regulatory review and shipyard cost estimating.
Lead engineering teams, assign tasks, provide technical oversight, manage scope and budget, schedule, and develop proposals.
Collaborate with cross-functional teams to ensure seamless integration of mechanical designs into vessels.
Stay updated on recent developments in marine engineering and incorporate this knowledge into projects.
Provide technical support and guidance to junior engineers and other team members.
Qualifications:
Minimum four (4) years of experience in a maritime design environment, consulting engineering experience is preferred.
Bachelor's degree in marine engineering, naval architecture, mechanical engineering, or electrical engineering.
Professional Engineering (PE) Licensure in a relevant discipline is expected. Applicants without PE license who would be eligible to take the licensing exam in their first year may be considered.
Proficiency with CAD software (AutoCAD, Rhino3D, and SolidWorks) and Microsoft Office software packages.
Strong communication, technical writing, teamwork abilities, and excellent problem solving skills.
Experience designing to regulatory rules such as American Bureau of Shipping (ABS) Rules for Building and Classing Marine Vessels and Code of Federal Regulations (CFR) Title 46: Shipping.
Must be authorized to work in the United States. Due to project restrictions, Glosten will only consider applicants with unrestricted access to work in the United States or those eligible for TN visas.
Some travel and fieldwork are required. Some project assignments may require a valid driver's license, current passport, and/or TWIC card.
Glosten offers a comprehensive benefits package including medical/dental coverage, paid time off, tuition reimbursement, bonus and profit-sharing plans, and a 401(k) plan.
Once 90 days has been successfully completed, associates may work in accordance with our hybrid remote work policy.
Glosten is proud to provide equal employment opportunity to all employees and applicants for employment. To provide equal employment and advancement opportunities to all, employment decisions will be based on merit, qualifications, and abilities. Glosten does not discriminate in employment opportunities or practices on the basis of race, color, sex, age, religion, national origin, handicap, disability, sexual orientation, or veteran status in accordance with applicable state and federal laws.
We are passionate about building and sustaining an inclusive and equitable working and learning environment for all associates. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Visit our website (**************** and our social media pages to learn more about who we are, our projects and clients, and what is happening at Glosten.
Application Instructions
Applications missing any of these documents will not be considered.
To be considered for this position, you'll need to submit the following items:
Cover letter
Resume
$23k-45k yearly est. 60d+ ago
Database Administrator
Routesmart Technologies Inc. 4.0
Columbia, MD jobs
Job Description
RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Database Administrator to join our Product Development team. This role reports directly to the DBA Team Lead and is responsible for managing PostgreSQL databases throughout development and production lifecycles in an AWS environment.
The ideal candidate will have expertise in PostgreSQL architecture, AWS RDS/Aurora, and database performance optimization.
The typical base pay range for this position at the start of employment is expected to be $100,000-$110,000 per year, depending on experience and location. RouteSmart Technologies has different base pay ranges for different work locations within the U.S.
This is ideally a hybrid role. Candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week.
Remote work may be considered for candidates domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington.
Essential Duties & Responsibilities
Design and develop logical and physical database structures based on customer requirements.
Provide guidance on database standards and procedures.
Collaborate with development, architecture, and release teams to ensure smooth PostgreSQL transition to production.
Lead implementation of Multi-AZ and cross-region support, including migration to Aurora Global Database.
Implement automated methods and best practices for PostgreSQL configurations in production and non-production environments.
Manage backup/recovery functions for large PostgreSQL environments.
Monitor system health and performance; set up alerting mechanisms.
Manage user accounts, database security, and performance tuning.
Plan and coordinate system upgrades and capacity planning.
Manage Disaster Recovery environment and resolve incidents promptly.
Generate detailed reports on PostgreSQL processes and resource usage.
Other duties as assigned.
Requirements
Bachelor's degree in Computer Science, Information Systems, Business Technology, or a related field, or equivalent relevant work experience
In-depth knowledge of PostgreSQL architecture with intermediate to advanced proficiency
3+ years of experience working in an RDBMS environment, with the majority of experience in a database administrator role
At least 2 years of experience working in a cloud environment
AWS RDS certification(s) preferred
Ability to perform database patches and maintenance during off‑peak hours
Benefits
RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are:
• Medical/Dental/Vision/STD & LTD Plans
• Employer paid Life Insurance Plan
• Employee Training & Development
• 401(k) Retirement Savings Plan w/ Employer Match
• Vacation/Sick/Holiday Leave
• Tuition Reimbursement
• Flex hours
• Casual Dress
RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
All candidates must have legal authorization to permanently live and work in the United States.
This position does not qualify for sponsorship.
$100k-110k yearly 4d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 WeeklyMontana
American Logistics Authority 3.2
Bozeman, MT jobs
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$41k-53k yearly est. Auto-Apply 60d+ ago
Virtual Assistant
Advance Management & Investment, LLC 4.1
Cascade, MT jobs
Were seeking organized and dependable Virtual Assistants to provide administrative and customer support in a remote environment. This role is perfect for candidates who enjoy multitasking, working independently, and supporting teams from anywhere.
No prior virtual assistant experience is requiredwe provide paid training.
Key Responsibilities:
Manage emails, calendars, and scheduling
Perform data entry and maintain accurate records
Respond to customer inquiries via email, chat, or phone
Organize files, documents, and reports
Assist with basic social media posting and updates
Conduct online research and prepare summaries
Support daily administrative tasks as needed
What Were Looking For:
Strong communication and organizational skills
Basic computer proficiency (email, internet, documents)
Ability to work independently and meet deadlines
Reliable internet connection and quiet workspace
Positive attitude and attention to detail
Customer service or administrative experience a plus (not required)
What We Offer:
Remote Work: Work from home
Flexible Scheduling: Full-time or part-time options
Competitive Hourly Pay
Paid Training
Supportive Team Environment
Opportunities for Growth and Skill Development
Benefits Available (for eligible employees)
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
18 years or older
$36k-44k yearly est. 2d ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Pocatello, ID jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 13d ago
Remote Database Administrator
Advance Management & Investment, LLC 4.1
Cascade, MT jobs
We are seeking a dependable, detail-oriented Database Administrator to manage, secure, and maintain database systems. This role is ideal for veterans with experience in IT, communications, logistics systems, cybersecurity, or technical operations.
Direct civilian DBA experience is helpful but not required. We provide training and onboarding to help transition military technical skills into this role.
Key Responsibilities:
Install, configure, monitor, and maintain database systems
Ensure data integrity, availability, and security
Perform regular backups, recovery testing, and performance tuning
Monitor system health and troubleshoot database issues
Support users, applications, and reporting needs
Document procedures and maintain compliance standards
Coordinate with IT, security, and operations teams
Qualifications:
Veteran or retired military service preferred
Experience in IT, systems administration, networking, or data management a plus
Familiarity with databases such as SQL Server, Oracle, MySQL, or PostgreSQL (training available)
Basic scripting or query skills helpful (SQL, PowerShell, Bash)
Strong organizational and communication skills
Ability to work independently and on a team
Security clearance a plus (not required)
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
18 years or older
$68k-90k yearly est. 3d ago
Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly
American Logistics Authority 3.2
Idaho Falls, ID jobs
Job Type: Full-Time | Remote (U.S. Only)
About the Role: We're looking for motivated individuals ready to join the logistics side of the trucking industry. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients - all from home. You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics.
Responsibilities:
Communicate with drivers and clients to provide updates on loads
Manage shipment schedules and ensure on-time delivery
Track, organize, and record shipment information accurately
Deliver excellent customer service to carriers and clients
Collaborate with a professional virtual operations team
Qualifications:
Excellent communication and organization skills
Comfortable using basic computer tools (email, spreadsheets, chat apps)
Self-motivated with strong attention to detail
No prior logistics experience required
Pay: $1,800-$3,500 weekly (based on performance and workload)
Benefits:
100% remote work
Flexible hours
Career growth opportunities in the logistics industry
Supportive virtual team environment
How to Apply:
Apply today to start your career in logistics coordination. Our team will reach out with the next steps.
$34k-44k yearly est. Auto-Apply 60d+ ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Hampton, VA jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office