KETTLER currently has an opening for a LeasingConsultant at The Rise, a Class A apartment community located in McLean, VA.
The LeasingConsultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.
Responsibilities
Greeting prospective residents and providing them with property tours.
Performing proper outreach marketing.
Help create engaging social media initiatives to connect residents, and manage posts.
Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
Assisting with resident retention.
Support efforts to partner with nearby businesses, events, and other local organizations.
Walking the marketing path daily.
Providing excellent customer service to residents and prospects.
Processing lease applications and qualifying residents.
Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
Play a key role in resolving resident concerns and issues.
Other duties as assigned.
Qualifications
At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
High School Diploma, GED, or equivalent; some college preferred.
Customer service, sales, and goal-oriented mindset.
Must be able to work on weekends and holidays.
Computer proficiency and knowledge of the Microsoft Office Suite
Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
Familiarity with social media platforms, as well as best practices for businesses.
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$31k-36k yearly est. Auto-Apply 50d ago
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Leasing Consultant
Kettler 3.9
Leasing consultant job at KETTLER
KETTLER currently has an opening for a LeasingConsultant at Compass at City Center, an apartment community located in Newport News, VA. The LeasingConsultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.
Responsibilities
* Greeting prospective residents and providing them with property tours.
* Performing proper outreach marketing.
* Help create engaging social media initiatives to connect residents, and manage posts.
* Daily follow up on all prospects to make sure all questions are answered and a "high touch" approach adhered to.
* Assisting with resident retention.
* Support efforts to partner with nearby businesses, events, and other local organizations.
* Walking the marketing path daily.
* Providing excellent customer service to residents and prospects.
* Processing lease applications and qualifying residents.
* Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
* Play a key role in resolving resident concerns and issues.
* Other duties as assigned.
Qualifications
* At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
* High School Diploma, GED, or equivalent; some college preferred.
* Customer service, sales, and goal-oriented mindset.
* Must be able to work on weekends and holidays.
* Computer proficiency and knowledge of the Microsoft Office Suite
* Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
* Familiarity with social media platforms, as well as best practices for businesses.
$30k-36k yearly est. Auto-Apply 5d ago
Leasing Consultant
Campus Apartments, LLC 4.3
Harrisonburg, VA jobs
The LeasingConsultant reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition. Assist with leasing in an LeasingConsultant, Leasing, Consultant, General Manager, Property Management
$25k-31k yearly est. 2d ago
Leasing Consultant
Campus Apartments, LLC 4.3
Orlando, FL jobs
The LeasingConsultant reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition. Assist with leasing in an LeasingConsultant, Leasing, Consultant, General Manager, Property Management
$24k-30k yearly est. 6d ago
Leasing Consultant - The Alexander at Countryside
Bell Partners, Inc. 4.2
Clearwater, FL jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$25k-31k yearly est. 6d ago
Leasing Consultant - The Hudson
Bell Partners, Inc. 4.2
Orlando, FL jobs
Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
The LeasingConsultant is responsible for welcoming prospective residents to the community, coordinating tours, and responding to incoming inquiries about leasing. The position will also interact with current residents regarding day-to-day issues as well as coordinating the renewals of existing leases. The LeasingConsultant will serve as a central point of communication between the Community residents, Community management, as well as community maintenance teams.
What we can offer you:
Opportunities for career growth
Total rewards benefits package
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
A culture that empowers you to make a difference
What you'll do to make a difference:
Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
Effectively lease apartments and sell property's products and services in accordance with budget
Ensure Fair Housing Standards in all matters when working with prospects and residents
Follow up on leasing traffic entries and monitor traffic trends
Maintain thorough product knowledge of property and that of major competition
Assist with marketing activities to position Bell communities as communities of choice
Coordinate the resident application review in accordance with Bell guidelines
Complete lease packets and files for each resident to include the lease, all addendums and other forms
Regular attendance and punctuality
Proper documentation
Follow up with residents throughout the lease
Receive any resident inquiries, complaints, or issues and provide timely follow up
What you bring to our team:
Understanding of and alignment with Bell Core Values
High School diploma or GED
1+ years' customer service experience; hospitality or apartment leasing role
Must demonstrate support of BAL strategic drivers,
Must demonstrate ability to provide exceptional customer service,
Must be able to work on a team or in a team environment,
Must present a professional image
Must be resourceful and well-organized.
Ability to successfully work on a team
Excellent oral and written communication skills
Strong working knowledge of MS Office Suite
Exceptional customer service skills and a professional image
Good decision-making skills and knowledge on how businesses work
Physical requirements of the job:
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects
#LI-JR1
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
$24k-31k yearly est. 2d ago
Leasing Consultant - The Hudson
Bell Partners, Inc. 4.2
Orlando, FL jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$24k-31k yearly est. 2d ago
Multi-site Leasing Consultant - Luxury Apartments
AMLI Residential 4.6
Atlanta, GA jobs
Multi-Site LeasingConsultant. Locations: AMLI Piedmont Heights & AMLI Lindbergh - Atlanta, GA - Are you a people-person with strong customer service instincts and a passion for real estate? AMLI is looking for a LeasingConsultant to support two of LeasingConsultant, Leasing, Consultant, Property Management
$25k-31k yearly est. 2d ago
Leasing Consultant - Courtney Meadows
Bell Partners, Inc. 4.2
Jacksonville, FL jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$25k-31k yearly est. 1d ago
Leasing Consultant - Bell Perimeter Center
Bell Partners, Inc. 4.2
Atlanta, GA jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$26k-32k yearly est. 2d ago
Leasing Consultant
Asset Living 4.5
Atlanta, GA jobs
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
LEASINGCONSULTANT
The LeasingConsultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.
Essential Duties & Responsibilities
Property Leasing and Administration
Regular/daily onsite attendance is required
Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
Completes all leasing paperwork needed before move-in
Assisting with lease audits, walking units, and turn process
Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
Perform various administrative tasks as needed
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Contribute to the general upkeep and cleaning of office, common areas, and model
Marketing & Outreach
Assist in implementing annual marketing plan outreach
Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
Customer & Resident Relations
Manage excellent customer service and monitor service request turnaround and responsiveness
Projects a favorable image of the community to achieve property objectives and public recognition
Ensure consistency in dealing with residents on all matters
Enforce policies of the community that the immediate supervisor delegates
Education/experience
High School Diploma or Equivalent
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical requirements
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers,
The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods.
The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions, lift or place objects up to 25 lbs., operate machinery and/or power tools, operate vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $16 per hour to $18 per hour
This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice
$16-18 hourly 2d ago
Leasing Consultant (57777)
BH Management Services, LLC 4.3
Lakeland, FL jobs
As the leasingconsultant, you'll have a big mission. If you choose to accept it, your mission is to respond to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Compa LeasingConsultant, Leasing, Property Management, Consultant, Community Manager, Customer Service
$25k-31k yearly est. 3d ago
Leasing Consultant
Bell Partners, Inc. 4.2
Raleigh, NC jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$25k-32k yearly est. 1d ago
Leasing Manager
Campus Apartments, LLC 4.3
Harrisonburg, VA jobs
The Leasing Manager reports to the General Manager. This position is responsible for managing all leasing, on-site marketing and out-reach marketing initiatives to increase and maintain maximum occupancy of the property. Market and lease units in an Manager, Leasing, Property Management
$28k-43k yearly est. 3d ago
Leasing Consultant (Annapolis, MD)
Bell Partners, Inc. 4.2
Annapolis, MD jobs
We proudly serve our community of 85,000 homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in pro LeasingConsultant, Leasing, Consultant, Customer Service, Property Management
$28k-34k yearly est. 4d ago
Lease-Up Community Manager - Evergreen Requisition (57407)
BH Management Services, LLC 4.3
Clearwater, FL jobs
As the Community Manager, you'll have a big mission. If you choose to accept it, your mission will be the oversight of successful day-to-day operations (financial, administrative, sales, marketing, and maintenance) while ensuring company standards ar Community Manager, Requisition, Property Management, Manager, Operations, Computer Tech
$23k-40k yearly est. 2d ago
Leasing Manager
Asset Living 4.5
Atlanta, GA jobs
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed'. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Leasing Manager
The Leasing Manager is responsible for overseeing all aspects of leasing and marketing at the property. The Leasing Manager works closely with the Community Manager to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations.
Essential Duties & Responsibilities
Strategic Leasing Management
Regular/daily onsite attendance is required
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Audit all lease files to ensure adherence to policies and procedures
Deal with resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Effectively show, lease, and move in prospective residents
Marketing Management
Assist in developing the annual marketing plan and marketing budget
Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
Monitor leasing/renewal progress, focusing on areas needing additional support
Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
Personnel Management
Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff.
Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Promote harmony and quality job performance of staff through support and effective leadership
Ensure staff compliance and consistency with Company policies and procedures
Administrative Management
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
Assist with supervision of all business functions related to operations
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Education/experience
High School Diploma or Equivalent; Bachelor's degree preferred or one year's experience in the housing industry;
Ability to understand and perform all on-site software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical requirements
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information and repeat motions that may include wrists, hands, and/or fingers.
The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.
The employee is occasionally required to move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual's relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $19 per hour to $22 per hour
This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
$19-22 hourly 2d ago
Leasing Manager
AMLI Residential 4.6
Atlanta, GA jobs
As a Multi-Site Leasing Manager, you will oversee leasing operations, lead a team, and create a top-tier experience for prospects and residents. Key responsibilities include:Leasing & Marketing Strategy Develop and implement programs to drive traff Leasing, Manager, Customer Experience, Community Manager, Property Management
$24k-38k yearly est. 2d ago
Leasing Consultant
Maryland 4.3
Glen Burnie, MD jobs
At Maryland Management, your career can grow as fast as your ambition. We're proud that 90% of our Regional Management Team has been promoted from within, and that more than 80% of our Community Managers started in leasing roles. If you're driven, people-focused, and ready to learn, this is where you can start-and grow-your career in property management.
About Us
Founded in 1949, Maryland Management owns and operates more than 45 apartment communities with over 10,000 homes across Maryland and Florida. We're passionate about providing quality housing, exceptional resident experiences, and opportunities for our team members to thrive.
Job Description
What You'll Do
As a LeasingConsultant, you'll help connect people with their next home while delivering outstanding customer service.
Key Responsibilities:
Tour and lease apartment homes to prospective residents
Build rapport and communicate the value of our communities
Manage leasing paperwork, rent payments, and move-ins/move-outs
Handle resident inquiries and service requests with care
Maintain strong knowledge of floor plans, amenities, and the local area
What We're Looking For
You're outgoing, organized, and motivated to succeed. You work well with people, manage multiple priorities, and bring a positive attitude to every interaction.
Qualifications
Requirements:
Availability to work one weekend day as part of a five-day work week
Personal, reliable transportation that you can bring to work each day, along with a valid driver's license and active vehicle insurance
High school diploma or equivalent experience
Strong written and verbal communication skills
Additional Information
What We Offer
$19-$20/hour + commission
100% company-paid health care premiums for employees - you pay nothing out of pocket
Up to 80% company-paid coverage for family members (spouse/domestic partner and dependents), keeping healthcare affordable for your whole household
401(k) with generous company match - Maryland Management contributes 25% of what you withhold, up to 6% of your annual income
Short- and long-term disability at no cost to you
Paid parental leave
Dental and vision insurance options
Paid time off and holidays
Career growth opportunities with a proven path from leasing to management roles
Fun company culture - annual awards, team events and celebrations that bring the whole company together
Educational reimbursement
Join a company that invests in you-your growth, your health, and your future.
$19-20 hourly 3d ago
Leasing Consultant
Flournoy Development 3.9
Orlando, FL jobs
Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States. We are actively seeking an experienced, high-energy LeasingConsultant for our property, ELLISON NONA IN ORLANDO, FL. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!
The ideal candidate would have affordable housing experience and be bilingual.
Benefits we Offer
* 14 Paid Holidays, including your birthday
* $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease
* Renewal and Garage lease bonuses
* Monthly performance bonuses
* 3 weeks PTO
* Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
* A generous 401k Plan
* Genuine work-life balance
* Great Place To Work Certified
* Answering the telephone and selling the community to prospective residents
* Setting appointments for prospective residents to visit and tour the community
* Showing prospective residents the community and apartment homes
* Conducting timely follow-up, scheduling move-ins and completing required paperwork
* Closing the sale to meet or exceed monthly sales goals
* Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
* This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
* Performing administrative tasks and those assigned by community management
Qualifications:
* Proven record of meeting monthly sales goals in a retail or multifamily sales role
* Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
* Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
* Must be proficient with Microsoft Office (Excel, Word, and Outlook)
* Ability to work effectively and in a fast paced, constantly changing environment
* Solid multi-tasking skills along with the ability to consistently meet deadlines
* Willingness and ability to work weekends and holidays as the business requires
* Excellent verbal and written communication as well as presentation skills
* Ability to travel for training and occasional meetings
* Professional appearance along with a positive attitude, be a team player and be willing to learn
Education and Experience:
* Previous retail sales or multifamily leasing experience required
* GED or High School diploma preferred