The Key Account Manager is tasked primarily with managing and maintaining the key client accounts and sustaining solid relationships with clients. Your responsibilities include ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and addressing and resolving key clients' complaints. You will work with the design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are produced, and all client needs are met. You are also to develop a thorough understanding of key clients' needs and requirements
A bachelor's degree in business administration, finance, sales, or related field and 4-5 years of work experience is required for this role. You should also have basic computer skills and excellent verbal and written communication skills, and you should be a people person with the ability to follow through. Your annual salary is an average of $72,685.
There is more than meets the eye when it comes to being a key account manager. For example, did you know that they make an average of $47.07 an hour? That's $97,902 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many key account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and customer-service skills.
If you're interested in becoming a key account manager, one of the first things to consider is how much education you need. We've determined that 78.2% of key account managers have a bachelor's degree. In terms of higher education levels, we found that 10.0% of key account managers have master's degrees. Even though most key account managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a key account manager. When we researched the most common majors for a key account manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on key account manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a key account manager. In fact, many key account manager jobs require experience in a role such as sales representative. Meanwhile, many key account managers also have previous career experience in roles such as account manager or account executive.