Key account manager job description
Updated March 14, 2024
8 min read
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Example key account manager requirements on a job description
Key account manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in key account manager job postings.
Sample key account manager requirements
- Bachelor's degree in business or related field
- Minimum 3 years of experience in account management
- Excellent knowledge of customer relationship management (CRM)
- Experience with sales forecasting and analysis
- Proven track record of successful negotiations
Sample required key account manager soft skills
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities
- Ability to build trust and loyalty with clients
- Highly organized with strong attention to detail
- Ability to work independently and as part of a team
Key account manager job description example 1
Avis Budget Group key account manager job description
Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly-power to change the future. Sound your speed? Come join our family.
Avis Budget Group is looking for an Account Manager for their Global Travel and Partnerships team. Account Manager will be responsible for a portfolio including Associations, Financial Partners, Hotels and Employee Benefit companies. This role builds strong and lasting relationships with existing partners to help Avis Budget Group's business grow year over year.
What you'll do:
Manage, grow and develop your assigned portfolio of leisure accounts, and maintain projected revenue targets. Build and maintain relationships with accounts, as well internal stakeholders. Identity and implement growth opportunities, and coordinate with Marketing and Pricing on launching strategic opportunities. Negotiate contract renewals. Manage the day-to-day relationship with account, including the customer service, billing, marketing, and reporting inquiries from accounts. Lead business reviews, and strategic planning sessions with accounts. Evaluate existing partnerships and determine actions to optimize performance and cost of sale
What we're looking for:
2-4 year experience in Account Management role is preferred Bachelor's Degree Driven, self-motivated with ability to work independently Ability to manage internal and external relationships effectively Analytical skills Strong written and verbal communication skills Experience in Salesforce to track and report sales activity Strong prioritization skills Tableau experience is a plus Minimum travel of 20% is required.
Perks you'll get:
Clear and defined career paths to pursue. Access to Medical, Dental, Vision, Life and Disability insurance. Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages. Contribute up to $260 as a tax-free benefit for public transportation or parking expenses. 401(k) Retirement Plan with company matched contributions. Full training to learn the business and enhance professional skills. Employee discounts, including discounted prices on the purchase of Avis/Budget cars. Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Parsippany
New Jersey
United States of America
Avis Budget Group is looking for an Account Manager for their Global Travel and Partnerships team. Account Manager will be responsible for a portfolio including Associations, Financial Partners, Hotels and Employee Benefit companies. This role builds strong and lasting relationships with existing partners to help Avis Budget Group's business grow year over year.
What you'll do:
Manage, grow and develop your assigned portfolio of leisure accounts, and maintain projected revenue targets. Build and maintain relationships with accounts, as well internal stakeholders. Identity and implement growth opportunities, and coordinate with Marketing and Pricing on launching strategic opportunities. Negotiate contract renewals. Manage the day-to-day relationship with account, including the customer service, billing, marketing, and reporting inquiries from accounts. Lead business reviews, and strategic planning sessions with accounts. Evaluate existing partnerships and determine actions to optimize performance and cost of sale
What we're looking for:
2-4 year experience in Account Management role is preferred Bachelor's Degree Driven, self-motivated with ability to work independently Ability to manage internal and external relationships effectively Analytical skills Strong written and verbal communication skills Experience in Salesforce to track and report sales activity Strong prioritization skills Tableau experience is a plus Minimum travel of 20% is required.
Perks you'll get:
Clear and defined career paths to pursue. Access to Medical, Dental, Vision, Life and Disability insurance. Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages. Contribute up to $260 as a tax-free benefit for public transportation or parking expenses. 401(k) Retirement Plan with company matched contributions. Full training to learn the business and enhance professional skills. Employee discounts, including discounted prices on the purchase of Avis/Budget cars. Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Parsippany
New Jersey
United States of America
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Key account manager job description example 2
Arrow Electronics key account manager job description
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
Responsibilities:
Drive Revenue, RGP & DWin Growth within the defined VerticalDefine, socialize and action annual business plan for Vertical to drive corporate objectives Build supplier/partner strategy Identify opportunities for Engineering and Supply Chain ServicesProvide FSR/FAE with the knowledge and tools to succeed Develop and maintain C-Suite customer relationships OEM Mapping and development planning New Business DevelopmentIdentify new opportunities and Emerging technologies Global pricing negotiations Contract negotiation and maintenance.Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor).Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers and management Profitable sales growth ROWC and EBITResponsible for budgeting and planning. Key leader in facilitating implementation of process improvement based on data.
The role will be also accountable for:
● Works closely with Accounts Payable Supervisor, other accounting departments and outside vendors. Responsible for intermediary AP transactions and will be responsible for managing a portfolio of moderately to high complex accounts (e.g. trade) , interaction with vendors and resolving purchase order receipt to invoice discrepancies.● Resolve discrepant or disputed issues relating to the suppliers in the portfolio by troubleshooting and handling complex/specific account issues.● Provides training (informal and formal) to lower level AP employees, reviews and assists accounting team with work assignments.● Resolves escalated or identified complex issues● Prepares journal entries, assists with month end close process and maintains data for report creation.● Review statements worked by AP Coordinator to ensure completion
Job Complexity:● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience● Completes work with a limited degree of supervision● Likely to act as an informal resource for colleagues with less experience● Identifies key issues and patterns from partial/conflicting data● Takes a broad perspective to problems and spots new, less obvious solutions
Requirements:
Knowledge of and experience in Aerospace, Defence & Space SectorsAble to build relationships up to C-SuiteSuccessful Sales track record Present and contribute to Regional and UK Sales management team
Benefits:
Pension scheme Life insurance25 days of annual leave Development opportunities
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
R206125
#LI-KZ1
Location:
UK-United Kingdom - Remote 37.5 Hrs
Time Type:
Full time
Job Category:
Sales
Responsibilities:
Drive Revenue, RGP & DWin Growth within the defined VerticalDefine, socialize and action annual business plan for Vertical to drive corporate objectives Build supplier/partner strategy Identify opportunities for Engineering and Supply Chain ServicesProvide FSR/FAE with the knowledge and tools to succeed Develop and maintain C-Suite customer relationships OEM Mapping and development planning New Business DevelopmentIdentify new opportunities and Emerging technologies Global pricing negotiations Contract negotiation and maintenance.Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor).Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers and management Profitable sales growth ROWC and EBITResponsible for budgeting and planning. Key leader in facilitating implementation of process improvement based on data.
The role will be also accountable for:
● Works closely with Accounts Payable Supervisor, other accounting departments and outside vendors. Responsible for intermediary AP transactions and will be responsible for managing a portfolio of moderately to high complex accounts (e.g. trade) , interaction with vendors and resolving purchase order receipt to invoice discrepancies.● Resolve discrepant or disputed issues relating to the suppliers in the portfolio by troubleshooting and handling complex/specific account issues.● Provides training (informal and formal) to lower level AP employees, reviews and assists accounting team with work assignments.● Resolves escalated or identified complex issues● Prepares journal entries, assists with month end close process and maintains data for report creation.● Review statements worked by AP Coordinator to ensure completion
Job Complexity:● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience● Completes work with a limited degree of supervision● Likely to act as an informal resource for colleagues with less experience● Identifies key issues and patterns from partial/conflicting data● Takes a broad perspective to problems and spots new, less obvious solutions
Requirements:
Knowledge of and experience in Aerospace, Defence & Space SectorsAble to build relationships up to C-SuiteSuccessful Sales track record Present and contribute to Regional and UK Sales management team
Benefits:
Pension scheme Life insurance25 days of annual leave Development opportunities
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
R206125
#LI-KZ1
Location:
UK-United Kingdom - Remote 37.5 Hrs
Time Type:
Full time
Job Category:
Sales
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Key account manager job description example 3
Kuehne+Nagel key account manager job description
Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne + Nagel. Our Jersey City branch is looking for a new Director, Key Account Management - Consumer Vertical to join their Sales team. Your Role As a Key Account Manager at Kuehne + Nagel, we believe your plus shapes our future. Your plus is the sum of your expertise, your background and your unique set of skillsets creating growth and value to the evolving market of logistics. Join a great sales team with one of the world's leading logistics providers based in New York, NY as part of our growing, international network. Our Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships. Your Responsibilities
Directly responsible for important accounts: engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing relationships.
Plan and accomplish key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne + Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service.
Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.
Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas.
Competently connect virtual account teams: ensuring true global customer representation, collaborating with related Key Account Manager networks globally and exchanging best practices and sales leads.
Controls monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting).
Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne + Nagel are met.
Your Skills and Experiences
Undergraduate degree in logistics or related business field. Experience with Logistics processes and solutions. Requires 5+ years of freight forwarding sales experience.
Good Reasons to Join We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a global work environment. At Kuehne + Nagel we strive daily to empower not only to our customers but colleagues. Kuehne + Nagel's general working model is four (4) days office and one (1) day remote. However, some positions may offer a different hybrid model depending on the job location and function. The working schedule specific details will be discussed in your job interview. Kuehne + Nagel reserves the right to change or adjust the working model policy.
Directly responsible for important accounts: engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing relationships.
Plan and accomplish key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne + Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service.
Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.
Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas.
Competently connect virtual account teams: ensuring true global customer representation, collaborating with related Key Account Manager networks globally and exchanging best practices and sales leads.
Controls monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting).
Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne + Nagel are met.
Your Skills and Experiences
Undergraduate degree in logistics or related business field. Experience with Logistics processes and solutions. Requires 5+ years of freight forwarding sales experience.
Good Reasons to Join We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a global work environment. At Kuehne + Nagel we strive daily to empower not only to our customers but colleagues. Kuehne + Nagel's general working model is four (4) days office and one (1) day remote. However, some positions may offer a different hybrid model depending on the job location and function. The working schedule specific details will be discussed in your job interview. Kuehne + Nagel reserves the right to change or adjust the working model policy.
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Updated March 14, 2024