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The differences between key account managers and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a key account manager and a major account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $98,287 average annual salary of a major account manager.
The top three skills for a key account manager include account management, customer service and patients. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Key Account Manager | Major Account Manager | |
| Yearly salary | $102,315 | $98,287 |
| Hourly rate | $49.19 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 160,992 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Key account managers and major account managers have different pay scales, as shown below.
| Key Account Manager | Major Account Manager | |
| Average salary | $102,315 | $98,287 |
| Salary range | Between $75,000 And $138,000 | Between $59,000 And $161,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | Maine | - |
| Best paying company | Quidel | - |
| Best paying industry | Pharmaceutical | - |
There are a few differences between a key account manager and a major account manager in terms of educational background:
| Key Account Manager | Major Account Manager | |
| Most common degree | Bachelor's Degree, 78% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between key account managers' and major account managers' demographics:
| Key Account Manager | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 68.1% Female, 31.9% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |