Top Key Account Manager Skills

Below we've compiled a list of the most important skills for a Key Account Manager. We ranked the top skills based on the percentage of Key Account Manager resumes they appeared on. For example, 19.1% of Key Account Manager resumes contained New Accounts as a skill. Let's find out what skills a Key Account Manager actually needs in order to be successful in the workplace.

The six most common skills found on Key Account Manager resumes in 2020. Read below to see the full list.

1. New Accounts

high Demand
Here's how New Accounts is used in Key Account Manager jobs:
  • Coordinated the implementation of new accounts into our studio, including action steps, implementation and delivery requirements per customer requests.
  • Leveraged leading-edge methodologies for prospect targeting, proposals, and negotiations to generate new accounts.
  • Coordinated business with existing distributors and developed new accounts with wholesale companies and retail chains.
  • Expanded region by establishing new accounts through business development and referrals from existing accounts.
  • Established positive growth and profitable relationships within existing and new accounts.
  • Generated the highest number of new accounts opened per representative company-wide.
  • Negotiated new accounts and significantly increased revenue of existing accounts.
  • Established new accounts and maximized profitability.
  • Achieved the second-highest market share growth out of 13 territories in Q1 2007 by constantly marketing the product to new accounts.
  • Generated the highest volume of new accounts and honored with Top Sales Manager of the Year award in 2008 and 2010.
  • Led Chicago region to double in volume and case distribution by starting new accounts in new areas and marketing strategies.
  • Target potentials advertising, negotiated and develop relationships in order to acquire new accounts; account ledger, account payable.
  • Worked with sales team in the development of new sales strategies for new accounts and with established accounts as well.
  • Gained new accounts and new product sales distribution at selected regional accounts worth $1.2 million in new sales volume.
  • Identified critical customer needs, improvements for targeted marketing and potential areas to create growth from existing and new accounts.
  • Opened and developed more than 100 new accounts, generating new business net sales to over $100K per year.
  • Developed a standard process, which used the customer team to ensure profitability and timely set up of new accounts.
  • Pursued sales opportunities in the area, resulting in new accounts with an overall business growth of 8%.
  • Increased market share steadily by adding an average of 4 new accounts a month while retaining existing customer base.
  • Called on new and existing chains to gain distribution into new accounts and promote our brands in existing accounts.

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2. New Product Development

high Demand
Here's how New Product Development is used in Key Account Manager jobs:
  • Provided valuable insight and direction on various internal sales councils regarding new product development, sales process integration and corporate strategy.
  • Create and develop programs with key customers for sustainability and/or new product development.
  • Managed and developed new product development.
  • Played key role in strategic planning with building products and fibers teams, and led new product development and launch.
  • Spearheaded new product development projects with existing OEM Accounts to promote continued sales growth for new business opportunities.
  • Traveled to China for factory visits, new product development, trend styles and finishes, and packaging.
  • Identified market trends through various sources and providing input that has led to new product development.
  • Provided superior customer support in applications, new product development, and field service.
  • Arrange visits of Principals with key customers and make presentations on new product development.
  • Coordinated with Europe and Far East on new product development and marketing.
  • Planned and managed new product development process for two largest customers.
  • Worked with domestic and Korean factories for new product development.
  • Forecasted all the (NPD's) New Product Development.

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3. Revenue Growth

high Demand
Here's how Revenue Growth is used in Key Account Manager jobs:
  • Developed marketing strategies aimed at driving awareness of programs to increase participation and drive revenue growth.
  • Translated marketing strategy into tactical market plans to accelerate revenue growth.
  • Developed and executed highly effective sales initiatives, formulated sales strategy in new markets, and drove revenue growth and profitability.
  • Orchestrated 100% year over year revenue growth through successful acquisition and timely execution of high volume products reaching mass markets.
  • Ranked #1 Restaurant Key Account Manager in the California Region with 8% Volume and 8% Revenue Growth vs.
  • Received a Director's Club Sales Award during Q1 2007 and Q2 2007 for excellent performance in volume and revenue growth.
  • Launched campaigns that contributed to ranking as top Account Manager in annual revenue growth in 2008 - 4.3%.
  • Expand the overall revenue growth through industry marketing channels via retail, direct to consumer and library markets.
  • Supported market expansion, revenue growth, increased product distribution to grow market share with our business partners.
  • Work with internal and external resources to gather market intelligence and use data to support revenue growth.
  • Hired to lead the new Business Consulting venture and drive revenue growth within the public sector.
  • Created revenue growth in a challenging economic market by identifying new profit centers within existing accounts.
  • Maintain positive relationships focusing on added value, optimized revenue growth, retention, and profitability.
  • Managed a professional sales and technical team with a focus on revenue growth and customer loyalty.
  • Researched and accessed market competition in order to develop tactical marketing plans to drive revenue growth.
  • Executed strategic selling plans to maximize revenue growth and profitability of key account target prospects.
  • Achieved new account sales revenue growth of 12% or more for 5 consecutive years.
  • Identified and secured new business and partnership opportunities to drive sales and revenue growth.
  • Executed revenue growth strategy and successfully negotiated sales for the top 15 client accounts.
  • Provided complete solutions for every customer to boost top-line revenue growth, and profitability.

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4. Sales Goals

high Demand
Here's how Sales Goals is used in Key Account Manager jobs:
  • Achieve budgeted sales goals for by incorporating strategic business analysis, competitive intelligence, and customer knowledge.
  • Identified prospective customers using lead generating methods while consistently reaching sales goals and targets.
  • Supported senior management in setting internal company sales goals and company forecast.
  • Increased portfolio revenue by 18% surpassing sales goals with growth each year within Long-Term Care and Acute Care segment.
  • Directed all aspects of product launch including developing a corporate budget, establishing sales goals, and conducting informative presentations.
  • Improved retention by working in conjunction with sellers to learn each business and assist them with marketing and sales goals.
  • Led logistics, finance and IT projects with the customers in order to improve their capabilities and achieve sales goals.
  • Job Description: Achieved sales goals for the custom pharmacy line of business in major markets throughout the West.
  • Set sales goals among existing clients and help develop growth of their business by providing product and sales training.
  • Coached, mentored and developed local sales team through field interaction and continuous strategic planning to exceed sales goals.
  • Focused on obtaining sales goals and maintaining high end service to all bakery manufacturing, distribution and retail clients.
  • Implemented an aggressive sale plan to achieve aggressive sales goals by, maintaining relationships with distributors and end users.
  • Opened regional satellite office in Philadelphia, managed budget and staff of 5 in achieving company sales goals.
  • Promote and sell franchise services in assigned territories, which results in meeting or exceeding assigned sales goals.
  • Designed and implemented cross category sales plan to drive multiple/competing KPI's to achieve overall sales goals.
  • Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/ exceed sales goals.
  • Exceeded sales goals 5 out of 6 years and promoted from District Manager to Key Account Manager.
  • Surpass ABI sales goals and grow market share by selling in corporate programs and employing brand promotions.
  • Worked at Corporate and Store level in order to execute distribution plans and meet sales goals.
  • Trained entire wines team by providing necessary procedures and policies for team to achieve sales goals.

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5. Sales Territory

high Demand
Here's how Sales Territory is used in Key Account Manager jobs:
  • Interfaced with marketing department to create specialized marketing promotions within specific areas of the sales territory.
  • Developed, negotiated, executed and managed promotional calendars and trade funding for sales territory.
  • Managed existing accounts and created new business within sales territory.
  • Managed a sales territory for a leading electronics manufacturer.
  • Achieved carrier and cover tape sales objectives by providing independent sales coverage of assigned sales territory resulting in significant share gain.
  • Recruited to manage a sales territory of 180+ on-premise accounts in the major college markets of Southeastern Michigan and surrounding areas.
  • Managed northeast sales territory with 6 major distribution companies averaging 15 independent outside sales employees per company 90 in total.
  • Manage and develop a liquor sales territory in southern Michigan consisting of chain accounts and large independent liquor stores.
  • Managed a $20M sales territory in Columbus, including Kroger Headquarters, growing business over 130%.
  • Develop new business opportunities, and conduct the daily activities for the South Florida Sales Territory.
  • Account manager tasked with responsibility of creating and maintaining a $15 million sales territory.
  • Managed and developed a sales territory that generated over $5MM in revenue in 2012.
  • Launched a successful sales territory using persistent cold calling, networking, and extensive research.
  • Exceeded all goals and immediately increased sales territory volume and market share 30%.
  • Managed $11.8MM Sales Territory covering Baby/Kids, Wound and Skin Care Franchise products.
  • Developed and managed the second highest sales territory in the U.S.
  • Trained and Supervised daily activities of 6 merchandisers for sales territory.
  • Increased North Carolina sales territory from $3M to $5M.
  • Managed 4 largest BDP accounts in Central U.S. sales territory.
  • Prioritize and manage a sales territory of over 100 accounts.

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6. Customer Service

high Demand
Here's how Customer Service is used in Key Account Manager jobs:
  • Manage Customer Service/Technical Support department to provide timely and excellent service and support to client base for financial and clinical software.
  • Collaborated with selling operations teams to proactively communicate ad activity and provide flexible, solution oriented customer service when issues arose.
  • Implemented initiatives in Service repair area resulting in increased customer satisfaction from quicker response times and renewed focus on customer service.
  • Conceived, designed and implemented training programs necessary to ensure excellent internal and external customer service, program accuracy and efficiency.
  • Maintained and increased hospitality revenues by offering excellent customer service, promoting existing products and developing new product lines.
  • Formulated optimal customer service and upgrade strategy, effectively presenting and selling service options, maximizing margin and revenue.
  • Delivered excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments.
  • Created and conducted product-training programs for all new internal Customer Service Specialists resulting in improved industry customer service ratings.
  • Integrate activities of the distribution network, customer service, and administrative personnel to ensure total customer satisfaction.
  • Coordinated with engineering, customer service and customer support teams to develop and implement a complete customer solution.
  • Served as liaison to operations management to strengthen existing customer service, customer experience, and relationship management.
  • Collaborated with product specialists, project management and customer service representatives which grew vertical sales within each account.
  • Worked in partnership with team to ensure exceptional customer service within territory consisting of top supermarket accounts.
  • Hired as a Territory Sales Manager, to manage nine customer service representatives and one territory coordinator.
  • Recognized for delivering outstanding customer service in high pressure environment, impacting account growth and retention.
  • Improved customer service efficiency by applying Just-In-Time management techniques and by meticulously following up with customers.
  • Assisted pricing coordinator, customer service manager/supervisor and executive office in data entry of pertinent information.
  • Worked closely with Customer Service Department to ensure inventory reached clients by scheduled delivery dates.
  • Maintain superior customer service by proactively resolving issues to identify opportunities to exceed customer expectations.
  • Partnered with management teams to evaluate internal operations to address opportunities to improve customer service.

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7. Business Development

high Demand
Here's how Business Development is used in Key Account Manager jobs:
  • Managed business development and market initiatives, advancing product sales within the distributor network with in Northern California and Nevada.
  • Developed relationships with physicians, C-suite executives, and other key decision makers to maximize business development and customer satisfaction.
  • Conduct new business development, utilizing resourcefulness in identifying and pursuing new opportunities and entering new markets.
  • Serve as focal point for all product/process/quality/business development activities within a business segment plus securing customer contracts.
  • Contributed to multiple simultaneous projects while driving new cloud technology business development within strategic key accounts.
  • Networked with Global Account Manager and other BA's to establish accountability/responsibility for business development/prospect pursuit.
  • Led business development and negotiations with marine distributors and port authorities for delivery assurance and compliance.
  • Worked collaboratively with company leadership to design targeted advertising campaigns to enhance business development efforts.
  • Support business development efforts by maintaining key client relationships, contract negotiation and signing.
  • Direct accountability for European business development, as well as recruiting and training distributors.
  • Communicate Business Development pipeline to Board of Directors and high level communications and presentations.
  • Promoted to Business Development Manager and charged with executing growth strategies for distribution channels.
  • Work jointly with multinational customers to innovative filtration development and new business development projects.
  • Planned sales and business development opportunities including supporting local sales and service teams.
  • Managed the business development of complex financial products to large financial institutional accounts.
  • Initiated business development support to expand market penetration within Key Metro Boston Restaurants.
  • Collaborated with Business Development Manager to streamline processes and increase efficiency.
  • Worked remotely overseeing business development of the company's largest accounts.
  • Elaborated commercial planning for business development into new market niches.
  • Provided business development and promotional leadership to meet sales goals.

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8. Market Share

high Demand
Here's how Market Share is used in Key Account Manager jobs:
  • Identified and capitalized opportunities for capturing new business, developing existing clientele and achieving targeted market shares in highly competitive market.
  • Develop custom designed solutions coordinating a cross-functional collaboration with Marketing, Production and Revenue Management focused on increasing our market share.
  • Manage activities of Sales Representatives by directing merchandising plan at national account level to increase consumer awareness and grow market share
  • Increased market share through superior execution of product distribution, marketing programs, strategic selling initiatives and category management.
  • Implemented deli category initiatives responsible for driving retailer profits while increasing Save Mart's annual category market share.
  • Designed account market share reports to best allocate product to licensed agents and subsequently maximize bonus compensation.
  • Monitored and grew market share, while maintained profitability guidelines as defined by business units.
  • Skilled at capturing dominant market share through functional-level strategies that consistently secure contract wins.
  • Developed and implemented programs for expanding product distribution, market share and consumer awareness.
  • Implemented quarterly business plan to gain market share and successfully maintain territory budget.
  • Developed regional marketing programs and analysis to increase territory volume and market share.
  • Created commercial strategies focused on developing company brands and increased market share.
  • Conducted category analyses resulting market shares, which nearly doubled corporate levels.
  • Introduced and implemented effective brand strategies that increased market share and profitability.
  • Identify opportunities within these accounts to increase market share and profitability.
  • Focused on managing relationships and growing market share with designated customers.
  • Developed marketing plans and analyzed competitive information that increased market share.
  • Developed push-pull strategies for territory managers to gain increased market share.
  • Work with partners to strategically increase market share and profitability.
  • Expanded market share by effectively positioning global capabilities.

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9. Distributors

high Demand
Here's how Distributors is used in Key Account Manager jobs:
  • Developed distributors within Regional responsibility.
  • Developed annual business plans; identified and appointed new distributors as needed; interacted with executive level negotiations and developed contracts.
  • Trained and educated occupational distributors on brand and product information to facility effective sales at distributor level and enhance brand development.
  • Managed company's industrial organic / non-organic baking operators including all broad liners and distributors in Northern California and Northern Nevada.
  • Fostered loyal, long-term relationships with target accounts and distributors, further penetrating existing accounts and effectively up-selling additional products/services.
  • Recruited new distributors and established a new business territory by implementing comprehensive market research, pricing and incentives strategies.
  • Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
  • Establish collaborative working partnerships with retailers and distributors by sharing ownership and accountability for achievement of shared goals.
  • Developed and implemented annual retail promotional plans for distributors and retailers resulting on consecutive aggressive sales growth.
  • Established and provided technical training/seminars for four distributors resulting in better market penetration and lower selling costs.
  • Provided a one-on-one relationship with major distributors in waterproofing and roofing in the Southeast Texas region.
  • Directed and trained territory sales representatives and distributors in marketing, managing and selling of products.
  • Develop technical expertise related to products and industry and maintain strong relationships with distributors and end-users.
  • Managed major accounts (distributors and clients) for Customer Support Division establishing excellent working relationships.
  • Advised dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Managed broker partnerships and opened efficient lines of communication between manufacturers, distributors and retailers.
  • Delivered training and improved partnership with distributors that created a better mutual growth experience.
  • Developed relationships with distributors and on/off premise key accounts while promoting long term partnerships.
  • Worked with distributors on distribution mapping in order to improve product assortment and penetration.
  • Worked with numerous magazine and book distributors establishing invaluable long-term business contacts and relationships

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10. Annual Sales

high Demand
Here's how Annual Sales is used in Key Account Manager jobs:
  • Developed and implemented detailed annual sales plans, incorporating competitive intelligence, achieving company sales goals and account profitability.
  • Authored and distributed monthly key account activity reports and developed quarterly and annual sales department budgets.
  • Developed and implemented annual sales plans and promotional activities for key retail customers.
  • Key Account Manager: Responsible to Division President for encompassing international automotive accounts with annual sales of more than $40,000,000.
  • Led northeast regional team and created brand strategies for regional distribution trade shows, resulting in $1.5M in annual sales.
  • Collaborate with the Category Team as well as store general managers and bakery managers in establishing quarterly and annual sales objectives.
  • Directed sales, marketing communications, promotional ad campaigns and marketing strategy in a territory with $20M+ in annual sales.
  • Collaborated in the creation of annual operating plan, draft and present annual sales plan, and maximize business development opportunities.
  • Recognized for significant sales contributions, requested as keynote speaker for annual sales meeting on the topic of Time Management.
  • Managed national accounts with $5.7 million in annual sales, including company's 2nd largest account, Simmons Company.
  • Negotiated business with Dairy Queen in the Middle East that generated over $1 million in annual sales in FY2000.
  • Manage accounts worth $5M in annual sales in order to achieve sales goals while keeping trade spending in line.
  • Cover all aspects required to manage new, existing or developing accounts within territory; annual sales of 3-4 million.
  • Renewed partnerships and developed a strong relationship with a heavy truck manufacturing company which doubled the current annual sales revenue.
  • Grew/maintained annual sales volume of $3,000,000 (at 14% of total sales, highest in company).
  • Replaced two B2B sales people and a Key Account Manager and accomplished to raise annual sales by 12%.
  • Maximize profitability & expands book of work by calling on new business to meet monthly & annual sales goals.
  • Managed the life cycle of an entire product family of RF Conditioning equipment ($20M+ annual sales).
  • Managed $11 million in annual sales with complete P&L accountability for the Western U.S. and Mexico.
  • Sustained an accurate plan through forecasting my annual sales volume to within 5% of the actualized sales number.

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11. Account Management

high Demand
Here's how Account Management is used in Key Account Manager jobs:
  • Core Strengths Customer Service/Satisfaction Account Management Communications Sales/Advertising Problem-Solving Client Relations
  • Focused support via pricing management, productivity improvements and process sharing for select large regional, national and global account management.
  • Promoted to this position when ABB implemented a Key Account Management structure to solidify business relationships with its largest strategic customers.
  • Utilized an innovative marketing and account management strategy to maintain proactive, positive client relationships with frequent opportunities for growth.
  • Detailed account management to facilitate initial pilot programs and leverage that success to convert accounts on a National level.
  • Recruited for my demonstrated ability to increase sales through superior account management, market positioning and customer satisfaction.
  • Generated additional Corporate Community Accounts by ensuring all trial Communities were successful with initial implementation and account management.
  • Demonstrated strong national account management skills, developing both manufacturer and customer relationships into valued business partners.
  • Worked directly with Account Management in developing and implementing processes tailored for individual firms to increase sales.
  • Promoted to direct overall account management with an unwavering focus on customer satisfaction and relationship development.
  • Maximized ROI through expert administration of account management activities and execution of detailed analysis.
  • Promoted to a higher-level account management position working with clients with larger spending allowances.
  • Account Management - Manage numerous International and domestic chain, independent and distributor accounts.
  • Account management of sales vendors and fulfillment/replenishment, focused on execution and merchandising.
  • Provided total account management for the beer category and ensured profitable category growth.
  • Provide total account management for Family Dollar in their expanding adult beverage category.
  • Provided total account management through sell-in of national/channel-specific core programs and brand promotions.
  • Key Account Management responsibility for medical and semiconductor sectors.
  • Fostered relationships with key contacts for effective account management.
  • Led dealer account management for residential and commercial distribution.

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12. Customer Base

high Demand
Here's how Customer Base is used in Key Account Manager jobs:
  • Participated in and organized special tasting events to maximize brand visibility within accounts by promoting specific brands to accounts customer base.
  • Promoted into management positions to lead teams of territory sales representatives to success in building customer base and increasing route density.
  • Maintain and increase penetration of existing customer base, while preserving high quality customer satisfaction and retention.
  • Worked extensively in Category Management to develop fact based presentations for our customer base.
  • Retained customer base and successfully signed and renewed long term contractual agreements.
  • Leveraged existing relationships to effectively penetrate market and establish customer base.
  • Supply existing customer base with competitive quotation to achieve organic growth.
  • Developed client relationships and expanded customer base in the assigned territory.
  • Recognized for increase customer based by breaking away customers from competition.
  • Identified new market segments and significantly expanded my existing customer base.
  • Maintained and expanded the customer base while improving customer satisfaction.
  • Expanded customer base by developing prospecting plan and implementing strategy.
  • Establish customer based standards for more efficient applications of abrasives.
  • Provided support for customer base both technical and administrative.
  • Generated new business from existing customer base.
  • Identify new business opportunities within customer base.
  • Implemented marketing strategies which resulted in 28% growth of customer base, performing an average of 160 outgoing calls daily.
  • Tasked with growing business within current customer base as well as adding new customers and developing them to increase market share.
  • Maximize CCBCC gross margin from the sale of bottles, cans, and other products by managing an assigned customer base.
  • Utilized IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.

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13. Customer Relationships

high Demand
Here's how Customer Relationships is used in Key Account Manager jobs:
  • Excelled at identifying and capturing new market opportunities, restructuring sales territories, improving retail programs, building customer relationships.
  • Managed customer relationships and resolved issues to maximize retention, ensuring high levels of customer service and satisfaction.
  • Visited customer facilities to provide sales support and product assistance, and to develop intimate customer relationships.
  • Worked with distributor sales representatives in gaining new business, maintaining customer relationships and launching new products.
  • Launched personally devised plan focused on strategic market development to strengthen customer relationships and drive annual revenues.
  • Managed clients in strategy definition, data analysis and data integration so they can improve customer relationships.
  • Penetrated customer at executive level, managed customer relationships and family, personal and baby care categories.
  • Developed and managed customer relationships, marketing strategy, proposal/bid development, product development and delivery.
  • Planned and managed sales and distribution throughout the region while establishing and maintaining positive customer relationships.
  • Skilled in developing, strengthening customer relationships through cross-functional interaction, needs assessment and solutions provider.
  • Manage customer relationships consisting of negotiating agreements while successfully delivering service that exceeds customer expectations.
  • Cultivated existing customer relationships of top level house accounts driving sales laterally through organization.
  • Demonstrate business acumen, ensure client satisfaction, and strategically build new customer relationships.
  • Develop, achieve and maintain outstanding service quality and maintain positive customer relationships.
  • Anticipate customer business needs and develop solutions to maintain and expand customer relationships.
  • Developed and maintained strong customer relationships with third party suppliers and merchandisers.
  • Identified key opportunities to build revenue through establishing strong customer relationships.
  • Cultivate and nurture customer relationships at all levels within an organization.
  • Created innovated solutions to build revenues and solidify customer relationships.
  • Developed strong customer relationships, discovering needs and providing solutions.

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14. Trade Shows

high Demand
Here's how Trade Shows is used in Key Account Manager jobs:
  • Complete management of major national trade shows, participated in networking events and developed high-value contacts.
  • Assisted in organizing company participation in local trade shows.
  • Functioned as company representative at annual industry trade shows.
  • Developed Specialty specific promotions for major trade shows.
  • Coordinated company trade shows and expositions.
  • Selected to act as brand ambassador to a range of markets as well as increasing visibility for product at trade shows.
  • Handled all company exhibition and travel arrangements, for trade shows and medical conferences across the United States and Canada.
  • Participate twice a year in corporate Food Trade Shows, responsible for 4 million dollars in sale from each event.
  • Managed & Executed Business to Business presence at national trade shows and events to create awareness and generate new business.
  • Organized and executed in excess of 30 trade shows to help increase the marketing and networking of my total client-base.
  • Managed sales, customer service, account retention, rep group management, forecasting, trade shows and program development.
  • Participated in several trade shows per year focused on the gift, textile, national housewares, and hospitality industries.
  • Represent the company at various trade shows to present new products and promotions to retailers and interfacing with end-users.
  • Developed client relationships through meetings, events and trade shows improving customer allegiance and increasing sales by 15%.
  • Promoted positive brand identity for represented companies through marketing, trade shows, group speaking and digital content marketing.
  • Presented and coordinated high-level sales training in diverse locations including corporate departments, national conferences, and trade shows.
  • Introduced new products while also implementing sell-through programs and strategies and participating in trade shows and other demonstration events.
  • Attended and worked quarterly trade shows as well as traveled to Anytime Fitness Corporate to build franchisee relationships monthly.
  • Managed pricing, market baskets analysis, trade spend, trade shows, and quarterly category business reviews.
  • Performed extensive customer service duties, represent at trade shows, research, sales support, and retail.

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15. Client Relationships

average Demand
Here's how Client Relationships is used in Key Account Manager jobs:
  • Apply strategic approach in navigating complex partnerships to leverage client relationships into growing opportunities and ensure renewal of accounts.
  • Enhanced and further developed client relationships through consultative discussions to identify problems and propose innovative solutions.
  • Cultivated and solidified client relationships by educating customers on technologies and product offerings.
  • Maximize cross-selling opportunities within targeted existing and new client relationships.
  • Build client relationships that maximize long-term renewal potential.
  • Maintained client relationships through financial performance presentations.
  • Drive client relationships and performance on a global basis across products against agreed upon targets for over $150M of Revenue.
  • Focused on maintaining client relationships that facilitated the acceptance of new products and ideas to drive revenue and market share.
  • Cultivated client relationships to turn small accounts into key accounts of over $1M+ in annual media billings.
  • Cultivated valuable client relationships while serving as B2B Key Account Manager for large grocery chains in Northern California.
  • Maintain established and profitable existing client relationships and build new partnerships with chain and wholesale category buyers.
  • Fostered client relationships by entertaining them with lunch, golf and other activities while scheduling various promotions.
  • Established client relationships by identifying growth opportunities for their business and building the client s trust.
  • Key Account Manager - Responsible for managing multiple client relationships throughout the United States.
  • Leveraged client relationships to promote retention and account growth to support the transition.
  • Attended these conferences to acquire new business, and sustain existing client relationships.
  • Expanded client relationships with world's leading consumer electronics and domestic appliances companies.
  • Created new revenue streams through new sales and excellent client relationships.
  • Establish and maintain current client and potential client relationships; 11.
  • Develop new business and nurture existing client relationships through SAAS model.

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16. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Key Account Manager jobs:
  • Identified sales opportunities and presented product information to key decision makers of independent and regional accounts.
  • Maintained regular interaction with key decision makers across institutional accounts for identification/ development of business opportunities
  • Prepared efficiency, Policy & Procedure initiatives to Key decision makers & executive management.
  • Identified and leveraged key decision makers and built business rapport utilizing consultative selling skills.
  • Established and developed relationships with key decision makers of new and existing business.
  • Introduced and educated key decision makers on AgaMatrix and new meter technology.
  • Presented to key decision makers at corporate offices of consumer electronics assortment.
  • Developed strong relationships with key decision makers in assigned region.
  • Presented strategy and project presentations to key decision makers.
  • Set joint category objectives with key decision makers of both Care & Color including educational planning and in-salon client events.
  • Identified key decision makers; established and nurtured productive relationships with them to further strategic goals and increase sales opportunities.
  • Utilized strong prospecting skills to identify and cultivate new business opportunities by growing trust with key decision makers.
  • Worked closely with key decision makers to create local marketing promotions and launch new brands and beverage packages.
  • Maintain and expand relationships key decision makers; Builders, sub-contractors, superintendents, retailers and business owners.
  • Established relationships with different key decision makers to drive sales and increase market share for Abbott Nutrition.
  • Spearheaded profitable launch of innovative new products into high volume accounts by influencing key decision makers.
  • Call on Key Decision Makers by setting appointments and establishing rapport through relationship based selling.
  • Achieved 300% of quota on a monthly basis by reaching key decision makers.
  • Developed strong business relationships with key decision makers resulting in 100% initiative success.
  • Maintained and built relationships with key decision makers and respond immediately to their needs.

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17. Business Reviews

average Demand
Here's how Business Reviews is used in Key Account Manager jobs:
  • Conduct periodic category business reviews with key accounts using Nielsen syndicated data and make recommendations for category growth.
  • Maintain executive-level relationships, conduct business reviews, provide reporting and delegate tasks to operations personnel.
  • Conducted regular strategic and operational business reviews with customer to identify opportunities and resolve issues proactively.
  • Presented semi-annual business reviews to senior management, including forecasts, budgets, and problem resolutions.
  • Conducted business reviews and analyzed sales trends in order to identify top opportunities and maximize profits.
  • Conducted customer business reviews regularly in which I delivered presentations to key leadership.
  • Conduct annual key business reviews and develop recommendations to achieve overall account objectives.
  • Performed analysis of account base and presented monthly and quarterly business reviews.
  • Created and presented quarterly business reviews to Ingram Micro and Sony management teams
  • Conduct quarterly business reviews for assigned accounts to identify mayor opportunities.
  • Presented quarterly, comprehensive business reviews to assess current business performance.
  • Developed and presented concise business reviews to support fact-based selling objectives.
  • Delivered performance updates, quarterly business reviews and planning meetings.
  • Performed, designed and revitalized oral and written business reviews.
  • Presented annual business reviews for existing customers using power point.
  • Conducted business reviews and account development plans for market penetration.
  • Conducted periodic business reviews with category managers and operations personnel.
  • Conduct annual business reviews and develop strategic business plans.
  • Conducted business reviews with category managers and senior management.
  • Conducted quarterly business reviews to identify additional sales opportunities.

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18. OEM

average Demand
Here's how OEM is used in Key Account Manager jobs:
  • Identified, developed and commercialized several energy recuperation applications with the largest American mining OEM.
  • Coordinated product qualification projects involving OEM and end-user customers.
  • Provide technical product expertise to MRO, OEM and Distributor accounts through plant surveys, training seminars and interaction with customers.
  • Managed the sales and service efforts for three of the top five OEM customers that represented 40% of company revenues.
  • Reported to VP Marketing, responsible for all sales activity with North American OEM manufacturers of engines and engine applications.
  • Managed 12.4 Million dollars in large OEM Accounts for actuation systems used in automotive, trucking and specialty service vehicles.
  • Improved new applications in engineered products and expanded distributor product mix, while additionally adding new OEM accounts to portfolio.
  • Grow sales at key national OEM accounts through total immersion within organization at all levels; both technical and managerial.
  • Manage both domestic & international orders from OEM's and key accounts purchase orders, ensuring compliance with specifications.
  • Key Account Manager * Drove sales of custom products for OEM's in aerospace, medical devices and electronics.
  • Generated over $1M in bookings in less than a year through 2 negotiated OEM contracts & team sales.
  • Work directly with OEM's to create sales opportunities for the channel around new product launches and aged inventory.
  • Defined and implemented marketing plan strategies * Trained and assisted OEM Key Account Manager with OES aftermarket business
  • Provide technical training on vibration analysis and CMS software to OEM monitoring team and wind site technicians.
  • Worked heavily with Packaging systems OEM''s to integrate our equipment into a total manufacturing system.
  • Manage and grow the sales base with the MRO, OEM and Distribution in Eastern Iowa.
  • Developed account relationships & increase revenue for OEM software market, focusing on Fortune 500 companies.
  • Played a pivotal role in customer needs assessment for large OEM accounts in North American Market.
  • Served as the primary point of contact for identified Key OEM Pump customers for the motors.
  • Prepared RFQ's for automotive OEM vehicle programs and presented it to their purchasing team.

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19. Market Research

average Demand
Here's how Market Research is used in Key Account Manager jobs:
  • Conducted market research to evaluate competitor strategies and implemented counter-measures to retain and grow market share.
  • Directed efforts to meet regulatory requirements and expand federal offerings through aggressive expansion and market research.
  • Managed entire process of international trade show participation and conducted market research.
  • Evaluated competitors and performed market research for inclusion into sales strategy execution.
  • Conducted market research and analysis to determine new opportunity with products.
  • Provided senior management with market research and analysis.
  • Perform market research and monitor competition.
  • Market Research- New opportunity discovery.
  • Performed market research and developed a customer target list; pursued and opened over 50% of those targets.
  • Reviewed front-end and mainline merchandise, industry trending, market research, retailer sales results and analyzed competitive landscape.
  • Drive sales strategies for improvement based on market research and competitor analyses and manage multiple channel selling strategies.
  • Conduct market research and trend analysis for executive team to be used in developing new markets.
  • Performed ongoing customer/market research to identify and capitalize on unmet market needs ahead of the curve.
  • Create new business opportunities by conducting market research and matching client models for new applications.
  • Conduct market research to identify emerging market trends and introduce new products and marketing strategies.
  • Directed high-performing team of 8 market researchers and conducted 12-15 client visits per month.
  • Engaged with potential clients through extensive specific market research and customer specific sales strategies.
  • Led all facets of market research projects, including quantitative and qualitative research.
  • Conduct market research and meet and greet with my clients.
  • Conducted Market Research of territory to determine the best distribution.

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20. CRM

average Demand
Here's how CRM is used in Key Account Manager jobs:
  • Managed company CRM implementation leading to increased sales profitability and customer satisfaction.
  • Monitored sales reports and planned daily sales activities around goals, objectives & shortcomings for assigned distributor using CRM.
  • Implemented a SaaS based CRM solution, technology alignment, data conversion, system integration and system administration.
  • Attend local and national trade shows such as ECRM, Candy and Snack Expo and Consolidated Foods Shows.
  • Participated in speed selling tabletop shows and ECRM events (5-10 minutes per Executive/Category Manager).
  • Manage account information; generate reports and track sales using MS Office applications and CRM Software.
  • Create and maintain CRM database of key account information including key account profiles with updates.
  • Coached sales staff and consulted our information technology division on implementation of new CRM program.
  • Worked in FSE CRM system to enter all call information, and set up objectives.
  • Document all correspondence and update customer data base in CRM: Sales Logic, SAP.
  • Maintain all organizational processes (CRM system, Expense Management System, etc.)
  • Maintain all activities and related sales opportunity funnels in company's CRM system.
  • Develop strategic plans in CRM sell into customer and communicate to execution team.
  • Key customer business strategy, CRM, commercial operation, risk control.
  • Developed go-to-market strategy for CRM product, spearheaded entry into Russian market.
  • Led North American CRM selection team and drove compliance to 94%.
  • Keep updated record of all customer related activities and tasks in CRM.
  • Project manager and lead developer for CRM (Sage ACT!)
  • Relied on SalesForce CRM system to track all customer activity.
  • Trained reps how to use SalesForceDotCom, Microsoft CRM.

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21. Kroger

average Demand
Here's how Kroger is used in Key Account Manager jobs:
  • Prioritized, planned and communicated new division/store openings for Kroger and Pilot.
  • Implemented first-ever studio pallet program at Kroger Corporate.
  • Employed as a Key Account Manager to deal directly with the Corporate Buying Offices of the Kroger and Safeway-Randall's/Tom Thumb accounts.
  • Managed a territory consisting of 26 direct doors and 4 Kroger Headquarter Marketing Areas in 4 southeastern states.
  • Charged with managing all functions of the regional headquarter call to Kroger Delta with chain of 120 stores.
  • Film Production Company Selected Accomplishments: ~ Key Account Manager for the Kroger Co. ~ Production Coordinator.
  • Develop and execute local marketing programs and retail promotions to Central Market, Kroger Corporate and Sprouts.
  • Coordinated client sales and merchandising objectives with Mosaic's Louisville DM to achieve client goals at Kroger.
  • Created and implemented strategic plan to sell-in 256 Kodak Kiosk units in 2 Kroger divisions in 2004/2005.
  • Executed promotions through Kroger Corporate and then sold into various Kroger Companies throughout the United States.
  • Team Manager of the Kroger $22MM portfolio of Consumer Package Goods and Digital Imaging products.
  • Managed Kroger merchandising projects to completion by assisting at the store level and tracking results.
  • Utilized Activity Based Costing Principles with Kroger to drive two years of double digit growth.
  • Worked with major grocery retailers in four states, including Kroger and Marsh.
  • Created and presented Strategic Business Plans for the 122 store Kroger Mid-Atlantic Division.
  • Key Account Manager for Kroger Co. Marketing Area in TX.
  • Organized and managed the $14 million Kroger account.
  • Increased Kroger distribution by 25%.
  • Promoted to Broker Manage Kroger West.
  • Coordinated and monitored product procurement through all Kroger Peytons' warehouses.

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22. Sales Presentations

average Demand
Here's how Sales Presentations is used in Key Account Manager jobs:
  • Identified new business through lead generation, cold-calling and referrals; delivered high-impact sales presentations and negotiated mutually-beneficial contractual agreements.
  • Managed budgets, tracked progress, developed and delivered compelling and creative sales presentations and negotiations to accomplish goals
  • Develop unique sales presentations for use in manager's meetings incorporating demonstration analogies for product sales objectives.
  • Created sales presentations, established performance metrics and coached Account Representatives on customer satisfaction and retention initiatives.
  • Developed and delivered sales presentations for direct buying accounts and convenience chain headquarters.
  • Managed specific National Manufacturers by providing sales presentations for new product launches.
  • Used category management driven sales presentations to acquire new points of distribution.
  • Received authorization on key items by utilizing category management sales presentations.
  • Developed and executed sales presentations, quarterly and annual business reviews.
  • Traveled to key accounts regularly and delivered compelling sales presentations.
  • Developed sales presentations for new item acceptance and placement.
  • Develop and deliver sales presentations quarterly in assigned territory.
  • Prepare business analysis reports and sales presentations.
  • Conducted sales presentations introducing new products.
  • Prepared and delivered effective sales presentations.
  • Develop business reviews, including charts, graphs, data spreadsheets, and action plans for sales presentations to corporate accounts.
  • Established client requirements and expenditure parameters; planned suitable service and product strategies; made efficient sales presentations.
  • Make sales presentations to executive management and key decision makers; complete follow-up to close new contracts.
  • Prepared and delivered effective sales presentations to owners, store managers, category managers, and buyers.
  • Forecast monthly goals, review sales reports, evaluate proposals and follow up on sales presentations.

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23. Chain Accounts

average Demand
Here's how Chain Accounts is used in Key Account Manager jobs:
  • Managed all supermarket/drug chain accounts in the Baltimore/Washington Area.
  • Prepared all promotional activities for all chain accounts such as displays, point-of-sales, prize giveaways, signage's and media.
  • Consult with wholesalers and chain accounts to implement custom programs and product mix to grow profit, volume and market share.
  • Developed and managed key business relationships with 15 chain accounts for a total of 46 stores, targeting the Hispanic market.
  • Established new large chain accounts by completing a personal goal of achieving 100% of all accounts within my geographical area.
  • Managed national and regional chain accounts in the Illinois, Wisconsin, and Northwest Indiana markets covering twenty distribution centers.
  • Handled pricing & promotional planning for chain accounts, purchasing ads/ slotting, new product presentation/ authorization & account contracts.
  • Key account coverage for approximately 75 small format chain accounts, including business planning, reviews and account maintenance.
  • Key Account Manager responsible for every aspect of category management within chain accounts and direct suppliers throughout New England.
  • Promoted and responsible for grocery and C-store chain accounts in Kansas, Nebraska, North and South Dakota.
  • Develop, execute and manage sales and marketing programs and insure proper implementation in major chain accounts statewide.
  • Managed major grocery and convenience store chain accounts that grew to over 22 million dollars in annual business.
  • Serviced key independent and chain accounts, as well as specialty markets, including Whole Foods Market.
  • Managed account services and sales for 10 of the largest book distributor & bookstore chain accounts.
  • Managed over $6 million in sales of Heineken USA products in high volume chain accounts.
  • Managed 60 national chain accounts and 45 key young adult accounts in the Pittsburgh area.
  • Recruited to manage 6 chain accounts, consisting of 90 accounts and 986 independent accounts.
  • Managed a $1.1 million dollar budget and 2.2 million case budgets for chain accounts.
  • Promoted to manage key on-premise chain accounts to increase sales and distribution of A-B products.
  • Support agents/brokers/consultants/group contacts for the development of programs with large Chain Accounts and fellow competitors.

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24. Project Management

average Demand
Here's how Project Management is used in Key Account Manager jobs:
  • Provided project management services to clientele in order to increase efficiency, productivity, future opportunities and customer satisfaction.
  • Developed and implemented highly effective project management tools for the consumer marketing team.
  • Account implementation and project management, meeting customer specific goals.
  • Detailed sales forecasting, large project management, product mix planning, new release promotions, order fulfillment management, merchandising.
  • Build full-scale sales operations from the ground up; duties include establishing database systems, project management & training.
  • Engage in activity like project management, coordination, strategic planning and negotiation with current and new business.
  • Handled all aspects of job flow from beginning design, layout, project management, to execution.
  • Provided project management expertise to ensure the success of long and short-term strategic business vision and goals.
  • Project management for all facets and phases of manufacturing from order entry to account fulfillment.
  • Project Management of business forms inventory for LL Bean, Miles Memorial and Goodall Hospitals.
  • Developed Project Management Program, for distributors, to increase sales.
  • Project Management: Project leader for several large accounts.
  • Project management of all key accounts and projects.
  • Project management for sponsored and prepaid book projects.
  • Demonstrated project management experience including multi-tasking: handling customer calls, questions & complaints, proposal preparation and order entry.
  • Coordinated, reviewed and planned the EMEA Cruise Line and Marine logistics operations - Cruise Line Logistic Project management.
  • Project management - I oversaw application development to ensure timeframe of the development cycle and quality of the application.
  • Created and updated a weekly inventory tools to streamline sales and project management.
  • Analyzed and restructured workflows/procedures of the Kontakt-Expert's project management department,which increased efficiency by 30%.

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25. Sales Reps

average Demand
Here's how Sales Reps is used in Key Account Manager jobs:
  • Teamed with sales reps to assure proper implementation of local and national promotional programs and execution against chain advertisements.
  • Coordinate with telephone sales reps to maximize supply-chain management.
  • Managed independent sales reps with responsibility for the development and performance of embedded business and large key direct sales accounts.
  • Led the sales efforts of 60 sales reps nationwide, which involved development of sales strategies and training.
  • Created an atmosphere with the Milwaukee sales reps that produced a 90% goal hit rate in 2011.
  • Field Manager for 6 Sales Reps. * Grew assigned territory by 30% over three year period.
  • Worked cross functionally with Management, Sales Reps, and Production, Warehouse, and Credit department.
  • Train & supervise 45 sales reps; forecast & predict sales; report territory wins & opportunities.
  • Communicated to and led 4 sales reps in the execution of the marketing plan for Kroger.
  • Provide training and tools for inside sales reps to effectively discuss our software with prospects.
  • Supported (3) mid-west outside sales reps with quotations and technical product support.
  • Assist customers as well as Sales reps with customer service questions and concerns.
  • Partnered with Sales Reps to increase engagement of Key Accounts in local markets.
  • Mentored sales reps to drive new business with small and mid-sized firms.
  • Coached 17 sales reps and 4 business developers at $6M operation.
  • Set specific strategy for sales reps accounts based on sales analysis.
  • Involved and updated sales reps in all promotions and activities.
  • Train other sales reps on presentation skills and public speaking.
  • Assisted Regional Manager in hiring and training new Sales Reps.
  • Worked with current sales reps on continuous performance improvement.

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26. ROI

average Demand
Here's how ROI is used in Key Account Manager jobs:
  • Designed and approved advertising and promotional materials for local events assuring a positive ROI.
  • Developed and executed various local marketing programs in Detroit.
  • Provide marketing expertise, strategic guidance and thought leadership to the team including guidance and follow up on the campaign ROI.
  • Thrived in a fast paced, results oriented environment, while creatively uncovering client needs and substantiating application benefit and ROI.
  • Worked on design, ROI and sales to 26 studios with additional identification of additional facilities projects for 2013
  • Consulted with the merchants to increase their sales, meet their ROI objectives and improve their advertising campaigns.
  • Delivered 100% account retention while managing P&L to net three-year ROI on six-year signed agreements.
  • Managed 170 local 3rd party vending companies, wholesale/distributors, and cafeteria accounts in the Detroit Market Unit.
  • Consulted with end users to customize solutions, increase performance, and maximize ROI in their network infrastructure
  • Develop sales programs that yield consistent lift while being cognizant of cost, ROI and other factors.
  • Nominated for Salesperson of the Year with Detroit Diesel (DDC/MTU Power Generation) for North America.
  • Analyze and select brand/merchandise for American Express season print/online guides that will yield the most ROI.
  • Reviewed and updated key records using Microsoft Excel, including ROI reports for multiple sales campaigns.
  • Planned marketing dollar budgets for major customer the Kroger Company in the metro Detroit market.
  • Traveled to Detroit for 1-2 weeks a month to attend NPD meetings with customer.
  • Averaged growth yearly +10%, focus efforts on programs which produce positive ROI.
  • Drive sales and recommend assortments and products for retailers to achieve maximum ROI.
  • Worked with client services team to ensure high ROI was realized by client.
  • Assist the training and development of key users to insure maximum client ROI.
  • Manage local marketing, growth, and pricing agreements to maximize ROI.

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27. Retail Accounts

average Demand
Here's how Retail Accounts is used in Key Account Manager jobs:
  • Coordinated and executed trade presentations, developing solid relationships with key restaurant and fine-wine retail accounts.
  • Formulated business plans for key, high-volume retail accounts to optimize effectiveness.
  • Collaborated with accounting and operations to program-manage all retail accounts.
  • Managed and developed non-traditional music retail accounts.
  • Managed, developed and trained retail accounts in Kentucky, Tennessee and North Georgia for the luxury French Hair Care brand.
  • Managed a territory with $8MM in revenue from sales and product margin focused on retail accounts and the DME business.
  • Partnered with Unified Grocers for a cross-dock program to reach many of the retail accounts I had set up.
  • Key Account Manager selling prepared foods, salads, and soups to key and retail accounts in the Northeast.
  • Manage food service and retail accounts both regionally and nationally to increase sales and product placement in stores.
  • Forecast seasonal displays and products with major manufacturers to meet the demands of the retail accounts.
  • Managed 45 retail accounts in Southern California, Hawaii, Utah, Washington and Western Canada.
  • Supported category programs in key retail accounts representing annual average sales revenue of $4.4M.
  • Developed relationships and consulted a large portfolio of retail accounts in the Northern Colorado Region.
  • Managed multiple key retail accounts including, Kmart, and distributors serving Wal-Mart and Target.
  • Managed retail accounts, organized special events and promotions, and created sales incentives.
  • Coordinated budgets, forecasts, schedules and promotions for a variety of retail accounts.
  • Manage chain salon and retail accounts, distributors, as well as manufacturers.
  • Assisted Director of Retail in developing pricing strategies for all retail accounts.
  • Managed territory of two hundred fifty retail accounts and ten headquarter accounts.
  • Managed 150 retail accounts as well as wholesale and retail key accounts.

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28. SKU

average Demand
Here's how SKU is used in Key Account Manager jobs:
  • Gained growth in sales by utilizing sales to space analysis that generated new SKU's while maintaining or increasing shelf space.
  • Utilized category management to gain space within Plano grams, grow SKU's, increase coolers and maintain first position.
  • Re-engineered the item maintenance process for over 1400 SKU's which resulted in accurate costs and improved gross margins.
  • Gained back key distribution base that was discounted due to the SKU rationalization effort the LLC divisions experienced.
  • Result: Added to assortment 15 new SKU's, and secured eye level shelf positions.
  • Expanded product offerings in Workplace accounts by adding 25 SKU's on average per account.
  • Managed and prepared weekly forecasts for portfolio of 426 SKU'S and 3.6 million cases.
  • Analyzed product sales and tailored SKU mix for stores, area demographics and needs.
  • Result: Placed over 300 SKU's and secured opening order for 1,200 cases.
  • Obtained Mutual Business Objectives in all accounts and analyzed business SKU using POS data.
  • Worked with key accounts to forecast and plan sales by SKU and program.
  • Developed, recommended and managed business plan, growth, and SKU recommendations.
  • Tripled number of authorized SKU s (products) with major distributors.
  • Develop template for monthly key account activities including sales forecast by SKU.
  • Increased authorized SKU count by 62% versus the starting position.
  • Developed incremental business by adding new product lines and SKU's.
  • Elevated to a larger SKU count business unit within 3.5 months.
  • Increased product distribution 19% by conducting in-depth SKU sales analysis.
  • Analyzed SKU data to meet high-velocity inventory turn standards.
  • Reviewed Frozen and Dairy categories and present SKU Optimization.

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29. POS

average Demand
Here's how POS is used in Key Account Manager jobs:
  • Secured new business through proposal process including P&L Management, proposal development and presentation, contract negotiation and implementation.
  • Designed and implemented potential new account retention initiatives by analyzing new account suitability and deposit information, based on historical data.
  • Created and maintained positive client relationships by resolving issues including billing and order fulfillment, and providing exceptional customer service.
  • Collaborated with Human Resources in 2010 to evaluate Sales Department infrastructure and propose a reorganization of staff and applicable responsibilities.
  • Worked with local technology solution providers offering Microsoft cloud add-on products to incorporate offerings into proposed cloud projects to clients.
  • Prepared business proposals based on these studies, negotiated pricing, account acquisition, contract management and administered contracts.
  • Analyzed business trends utilizing syndicated data and category information in order to identify opportunities and possible threats in advance.
  • Developed and maintained strong relationships with target accounts to achieve prominent placement and positioning around high- profile programming.
  • Promoted to newly created specialist position designed and based on my relationship and coverage model in previous assignment.
  • Work collaboratively with local, regional and national team members to share information and propose appropriate customer solutions.
  • Conducted post promotional analysis measuring the success levels of promotions using Nielsen and other syndicated data.
  • Designed, proposed and launched strategic initiatives, delivering value-added solutions to client's senior executives.
  • Produced customer development clinical programs, symposiums and seminars for healthy living initiatives through educational events.
  • Developed and maintained positive client relationships from which ensued positive recommendation to new prospective clients.
  • Maintained and developed relations with existing and new customers through appropriate propositions and sales methods.
  • Worked with sales representatives in accounts to develop positioned supplier relationships and strengthen market presence.
  • Presented high impact enterprise proposals to executives aligning a compelling value proposition with corporate objectives.
  • Communicate using a consultative approach to customize proposed marketing solutions to meet business needs.
  • Developed annual business plans and proposals for top accounts and presented to international executives.
  • Create and submit proposals for incremental opportunities on new development products and closeout opportunities.

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30. SAM

low Demand
Here's how SAM is used in Key Account Manager jobs:
  • Provided proposals and/or feasibility assessments for online sample for custom quantitative or qualitative online research projects.
  • Conduct soil sampling for lab analysis and subsequent recommendations to growers for fertilizer amendments.
  • Identified volume opportunities with existing brands and developed programs to increase same-store sales.
  • Hired, trained and managed in-house sampling demonstrators for retail grocery establishments.
  • Manage and conduct direct customer communications for Samsung and Motorola.
  • Prepare samples and quotes for sales programs, reviewing samples and quote sheets for accuracy and quality before submitting to client.
  • Organized product samples, reviewed account sales history, and built product assortments that maximized both customer and Under Armour sales.
  • Secured over a $1 million order from Sam's Club for 2000 within 60 days of returning to the company.
  • Managed assigned budgets to include T&E, Operating Expenses, POS and Sample Budget - fixed and variable spends.
  • Focus: - DNA/RNA automated sample prep platform: Sold to HTS labs and core facilities for HTS sample prep.
  • Coordinate all sampling, production, and distribution phases in our 21 production sites and 64 sales offices located worldwide.
  • Achieved sustained revenue growth with large accounts such as Amazon, Costco, Wal-Mart, REI and Sam s Club.
  • Meet with Wal-Mart & Sam s Senior Management to gain support on local programs for increased execution throughout their system.
  • Supervised New England distributors of Iberia products, cover and expand club store business Sam's, BJ's.
  • Established key partnership with Walmart & Sam's Club Buyer resulting the establishment of sales to over 700 stores.
  • Structured new incentive for Napkins Category resulting in 14% revenue growth in 4Q15 over same period previous year.
  • Created quarterly sales promotions that included sampling programs, support for the distributors' field and inside sales teams.
  • Marketed and developed all L'Or al USA retail brands in Wal-Mart, Sam's Clubs and Amigo Stores.
  • Managed business with Wal-Mart, Target, Sam's Club, Costco, Hy-Vee Drug Store, and K-Mart
  • Provided operations support to 300+ Energizer associates calling on WalMart & Sam s Clubs in the US.

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31. New Items

low Demand
Here's how New Items is used in Key Account Manager jobs:
  • Presented new items for authorization.
  • Executed marketing sales plan by expanding the distribution of key products, new items and incremental programming among select operating groups.
  • Conducted quarterly business reviews, for up to 16 Key Accounts, communicating pricing, new items and promotional programs.
  • Negotiated contracts, developed product promotions, and created annual plans for gaining distribution on all new items.
  • Manage presentation and execution of category plans, brand plans, promotions, and new items introductions.
  • Implemented all new items utilizing company brands, programs and promotions in all corporate headquarter customer calls.
  • Assumed position of Toys-R-Us Team Coordinator, resulting in chain-wide distribution of seven new items.
  • Present new items and create marketing programs for all customers (direct and indirect).
  • Increased authorization of new items in chains by over 30%, increasing revenue.
  • Promoted to Toys-R-Us Team Leader due to the chain-wide acceptance of multiple new items.
  • Increased Dominick's dog food category share 71% by adding four new items.
  • Analyze sales trends for new items, promotions, product placement and core assortments.
  • Set up promotions and presented new items for Whole Foods accounts in Northeast.
  • Execute new items presentations in each account to increase portfolio and market share.
  • Introduced new items to customers by establishing a strong customer service approach.
  • Identified new areas of business, prepare and present new items.
  • Provided accounts with new items, promotional and schematic information.
  • Obtained 94% distribution across all new items during tenure.
  • Generated $2MM of incremental revenue with new items listings.
  • Presented all new items and line extensions to the retailer.

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32. Costco

low Demand
Here's how Costco is used in Key Account Manager jobs:
  • Developed the first successful and widely emulated cross departmental promotion in Costco history.
  • Executed many exclusive promotions in Costco.
  • Executed numerous exclusive promotions at Costco.
  • Managed relationships and transactions totaling $4 million between key accounts: Costco, Whole Foods, Kroger.
  • Presented and handled the entire buy down promotions with the Buyers in all chains and Costco Regional offices.
  • Increased revenue generation at key accounts including Costco, Movie Gallery, and Hollywood Video.
  • Key Accomplishments: Successfully brought new customers (QFC/Costco) within a short time.
  • Established new Costco account, generating $100,000 in new business.
  • Launched distribution to Costco (San Diego Division) in 2011..
  • Created a win-win environment for Costco, Unilever products and WHV.
  • Accomplished Costco Wholesale Sales of $0.8 MD in 2007 and $2MD in 2008.
  • Key Accounts: Costco, Kmart, SuperMax, Selectos & Ralph's
  • Led negotiations for brand introduction in glucose control category in Walmart, Costco, Comercial Mexicana, and regional pharmacy chains.
  • Maintained and created relations at major key accounts (Albertsons, Food 4 Less, Gelsons Supermarkets, and Costco.

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33. Customer Accounts

low Demand
Here's how Customer Accounts is used in Key Account Manager jobs:
  • Established and maintained retail channel customer accounts and implemented tactical marketing strategies in assigned territory.
  • Acquire new customer accounts after reviewing market trends and identifying new business opportunities.
  • Developed and presented formal sales presentations and product sampling at customer accounts.
  • Direct contact/representative for 45 customer accounts.
  • Managed and maintained several customer accounts.
  • Worked independently developing sales leads for FM clients and managing existing FM customer accounts, piloting revenue growth and sales attainment.
  • Manage the day to day activities of 4 route drivers in servicing customer accounts and promoting growth of company business.
  • Managed all aspects of key business and private customer accounts with a minimum spending of 30,000 U.S. dollars per month.
  • Established and delivered Key Sales and Marketing initiatives for a selection of mid-sized customer accounts in the Swedish Markets.
  • Assisted in establishing 5 new OEM and Distribution customer accounts nationally through networking at the IANA/NITL National Transportation Conferences.
  • Manage the company's key customer accounts, providing sales, customer service and project management.
  • Maintain customer accounts by leveraging company software to send and process both quotes and sales orders.
  • Developed two new customer accounts with each contributing greater the $500,000.00 in product sales.
  • Prospected and developed new key customer accounts through networking, referrals, and cold calling.
  • Expanded business in current site locations and develop new site locations within key customer accounts.
  • Maintain customer accounts, purchase orders, manage price protections and MDF / Co-op.
  • Managed key customer accounts, built positive relationships with customers and grew account base.
  • Field Trainer Acquired new customer accounts for medical and pharmaceutical wound care products.
  • Educated channel and customer accounts on development on the bottled water industry.
  • Implement Key Account sales management process by developing major Customer Accounts e.g.

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34. Pepsi

low Demand
Here's how Pepsi is used in Key Account Manager jobs:
  • Secured landmark SuperAmerica Customer Development Agreement igniting four years of unprecedented growth and profitability for Pepsi Cola brands with the customer.
  • Developed and improved cross function collaboration to improve local operations and service to key customers to deliver customer and Pepsi objectives.
  • Managed the turn around of Pepsi-Cola performance and relationship within key Grocery and Drug customers in the Baltimore/Washington market.
  • Conducted Quarterly Business Reviews with Wal-Mart Marketing Managers to identify and target opportunities to grow Pepsi Market Share.
  • Authored innovative retail pricing strategy for Pepsi Cola distributor to create an additional promotional tool.
  • Coordinated distribution nationally across all PepsiCo bottlers, Frito-Lay and Quaker/Tropicana/Gatorade warehouses and plants.
  • Communicated weekly activity and provided feedback of its execution to customers and Pepsi management.
  • Facilitated the development of Pepsi-Cola's convenience store strategy in 20 international markets.
  • Ensured customers complied with PepsiCo contract requirements.
  • Lead the Great West Business unit in total Pepsi equipment placements, resulting in an incremental 7000 cases above prior year.
  • Called upon and successfully negotiated annual contract between Pepsi and 7-Eleven for the NE Division (outside of my region).
  • Signed 11 store chain Bounty Land to CDA for 2012, after they had not purchased from Pepsi since 2009.
  • Build strong business relationships with Each store, execute selling strategies to increase Pepsi market share and maximize profit.
  • Developed sales and marketing plans designed to maximize sales and profits for both the retailer and the Pepsi-Cola Company.
  • Opened first PepsiCo restaurant Kiosk concept (Taco Bell, Pizza Hut, and KFC) in a C-store.
  • Manage the input and delivery of the PepsiCo portfolio including the food and beverage portion of the business.
  • Lead sales marketer for Pepsi products at The Mall of America, Canterbury Park racing and national accounts.
  • Conducted extensive business reviews, strategic planning, and program implementation of Pepsi traditional, and fountain products.
  • Sell in CDA contracts and monthly promotions, while maintaining and managing customer P&L with Pepsi.
  • Executed, enforced, and modified delivery coordination and business operations for Pepsi Cola's field locations.

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35. R

low Demand
Here's how R is used in Key Account Manager jobs:
  • Provide quality service by promptly responding to client operational needs and expectations, while simultaneously managing changing client priorities.
  • Market share grew in these key accounts by delivering market-sensitive product updates and creating timely analyses with competitive awareness.
  • Conducted account marketing needs analysis and directed implementation of marketing message, media mix, and radio-advertising schedule.
  • Headquarter sales responsibilities Drakes snack cakes, building business partnerships with Key Customers Category Managers/Buyers and Senior management.
  • Worked with private practices, major hospitals and government agencies by developing and managing their telecommunication services.
  • Served as consultant to potential customers, assessed needs and delivered presentations offering solutions to their requirements.
  • Contract Management: Was responsible for obtaining Executive Pricing for customers negotiating new and existing contracts.
  • Developed and implemented marketing material promoting and educating customers on energy efficiency benefits and utility incentives.
  • Supervised and monitors the activities of outside consultants contracted for specific work related projects.
  • Developed a good working relationship with customers to enhance customer satisfaction and customer retention.
  • Participated and supported marketing initiatives, user experience activities, communications and sales promotions.
  • Managed priorities for major billing reconciliation through database management of customer equipment information.
  • Target markets included financial services and mass transit automated fare collection systems.
  • Worked with logistics companies to obtain transportation for product delivery.
  • Initiate financial management related to billing and accounts receivable follow-ups.
  • Presented training and educational seminars to Horizon's sales divisions.
  • Negotiated two partnership agreements generating $400K incremental profit.
  • Develop existing business accounts and generate new business opportunities.
  • Headquarter sales responsibility for both Bakery and Biscuit divisions.
  • Launched new products and seasonal promotions at assigned territory.

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36. Product Knowledge

low Demand
Here's how Product Knowledge is used in Key Account Manager jobs:
  • Facilitated timely customer support on complex technical matters by quickly absorbing and sharing considerable technical product knowledge for swift problem resolution.
  • Developed high level of product knowledge and effectively communicated the benefits, advantages and features of our manufacturer clients to customers.
  • Provide excellent customer service and product knowledge while communicating with people from administrative positions to high end decision makers.
  • Conducted hundreds of product knowledge/sales training seminars to gain store associate product recommendation.
  • Demonstrated expertise regarding customer issues obstacle handling and product knowledge.
  • Shared product knowledge with customers while providing professional recommendations.
  • Conducted Training Seminars for brand identification and product knowledge
  • Succeeded educating Lowe's associates in the areas of customer service, job skills, product knowledge, and selling skills.
  • Field Sales Trainer * Trained new VTM in sales techniques, organization, product knowledge, rapport building & territory management.
  • Trained new Key Account Managers in product knowledge, sales training and call pattern on HD stores within their designated territory.
  • Make use of product knowledge, technical ability, and client relationship skills to manage assigned $1.4M client base.
  • Trained, mentored, and developed new sales members in sales software, product knowledge, and territory market selling.
  • Coached new distributor's sales people to understand customer profile, customer needs, product knowledge/application and consultative selling techniques.
  • Selected to participate on a national team that developed a training and product knowledge manual for all sales representatives.
  • Supervised and trained retail brokers in the areas of product knowledge and retail programs implementation at monthly regional meetings.
  • Obtain and stay current with product knowledge when it rolls out and provide customers with this new information.
  • Increased product knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Established an excellent relationship with my clients built on product knowledge, dependability and hard work.
  • Managed issues related to product capability/delivery and product knowledge, maximizing the benefit to the client.
  • Provide training to sales staff in product knowledge, selling techniques and proper presentation skills.

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37. New Clients

low Demand
Here's how New Clients is used in Key Account Manager jobs:
  • Represented organization in the sale of corporate motivational and recognition award programs for new clients.
  • Secured profitable new clients and exceeded their expectations by providing world-class service and flexibility.
  • Identified, established and developed business relationship with new clients.
  • Searched for new clients and negotiated cooperation conditions
  • Demonstrated an unwavering commitment to the client service by adding new clients & also maintaining premium service levels with existing clients.
  • Improved operational efficiency, increasing affiliate program traffic for new clients by 60%, implementing and refreshing layouts and incentives.
  • Lead sales team in gross revenue, new clients, and new markets across all divisions of Arrow Engine Company.
  • Created key industry theme activities to acquire and retain new clients through banner campaigns, and social media.
  • Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Developed new business opportunities through establishing partnership with new clients and exploring new growth sectors and regions.
  • Encouraged open lines of communication with both established and new clients in the role of Business Manager.
  • Researched on prospective customers and created new clients in the chain store industry of clothing brands.
  • Developed new clients to advertise in daily, weekly newspapers, monthly magazines and online.
  • Provided 22 independent field sales professionals with leads and ongoing assistance while supporting new clients.
  • Implemented treatment demonstrations and product training sessions among existing and new clients on location.
  • Increased revenue by cold calling new clients selling CEI Sports products and services.
  • Recruited new clients with a minimum of 20 sites and developed existing accounts.
  • Generated new clients through intense cold calling, networking, and referrals.
  • Manage relationship of top producing clients and establish relationship with new clients.
  • Provided training for new clients on website and ran initial set-up meetings.

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38. Sales Programs

low Demand
Here's how Sales Programs is used in Key Account Manager jobs:
  • Supervised and administered execution of marketing and sales programs throughout the local and regional accounts, ensuring compliance with national requirements.
  • Expanded on strong relationships by selling successfully local and national sales programs which increased sales and profitability of restaurant segment.
  • Solicited strategic sales programs with national manufacturers in the consumer electronics industry.
  • Developed regional sales programs in conjunction with sales management and brand management.
  • Developed annual business plans and created sales programs generating incremental volume.
  • Communicated information on the development and implementation of sales programs.
  • Assisted Territory Managers with planning/implementing sales programs in major accounts.
  • Developed innovative sales programs for high-profile key accounts.
  • Result: Secured funding for promotional and sales programs and increased sales by 26% and gross profit by 27%.
  • Conduct presentations to leadership teams, franchisees and Co-op groups on market activity, current fleet acquisition initiatives and sales programs.
  • Developed and implemented sales programs specific to each chain including, pricing, displays and print ad execution.
  • Introduced national sales programs resulting in a 265% sales growth and recognition as organizations top marketing venue.
  • Negotiate and Implement sales programs with senior management of national and regional chains to drive sales company wide.
  • Planned and directed staffing, training, and performance evaluations to develop and control sales programs.
  • Maintained marketing relations with key wholesalers in each market ensuring execution of all sales programs.
  • Developed sales programs and incentives and worked closely with supplier reps to grow brand awareness.
  • Participated in writing sales programs, monthly market recaps, and completing depletion allowances.
  • Tailored sales programs to increase special events, newspaper ads and store shoppers.
  • Implemented national sales programs with field sales action plans developed within commercial guidelines.
  • Designed and recommended sales programs and assisted with short and long-term sales strategies.

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39. Safeway

low Demand
Here's how Safeway is used in Key Account Manager jobs:
  • Worked with Safeway Category Managers in the analysis of grocery category performance and the development of new schematics.
  • Dedicated account manager for Safeway, responsible for categories to include all Specialty and Natural categories.
  • Presented presentations and analysis to Category Managers and Buyers at Safeway for over 25 categories.
  • Worked on Category Management team writing schematics for Safeway Seattle Frozen Meals/Entrees Category.
  • Maintained a 48% dollar share of Safeway Business (Safeway team average was 36 %.)
  • Developed sales plan with Safeway Division buyer in Washington State which was implemented in other divisions.
  • Serviced account types; Target, Walmart, SuperValu, Nash Finch, Hy-Vee, Safeway.
  • Managed 15 Retail Sales Merchandisers on Safeway Private label merchandising, training and store layouts.
  • Worked as an outside vendor inside the Safeway Seattle Division, Space Management Department.
  • Major headquarters accounts, Safeway, Smiths, Circle K, and 7-Eleven.
  • Major customers included Food Lion, Safeway, Shoppers, and Giant Foods.
  • Supported the National Account Manager on the Frozen Food business calling on Safeway.
  • Contributed direct customer support for Target, Inc. and Safeway National accounts.
  • Finished with an 11% dollar growth in 2003 at Safeway Seattle.
  • Worked with Safeway Division Managers on store layouts and schematics.
  • Developed product program with grocer Safeway and their suppliers.
  • Increased Safeway Foods dollar sales by +6% vs. category growth of +4%, 1998.
  • Managed merchandising personnel, tracked new item implementation and client retail standards during rollout of Safeway private label items.
  • Led discussions with Safeway Procurement Specialist to improve warehouse efficiencies.
  • Achieved $9MM in sales annually through consultative sales by skillfully implementing an account specific selling strategy across 155 Safeway stores.

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40. IRI

low Demand
Here's how IRI is used in Key Account Manager jobs:
  • Screen potential business deals by analyzing market strategies requiring an understanding of global exploration market inclusive trends and economic changes.
  • Created business presentations based on Category Management and Nielsen and IRI scan data to identify opportunity and schematic recommendations.
  • Assisted store management in recruiting, interviewing and hiring talented consultants and Account Coordinators and completed development plans.
  • Developed and present monthly business reviews utilizing IRI market share and account shipment information.
  • Responded to inquiries with competitive bids and provided additional follow-up.
  • Diversified business by pursuing and acquiring new and unique opportunities.
  • Worked closely with corporate clients requiring custom integrated solutions.
  • Attended many trade conferences acquiring new business
  • Managed all aspects of the selling process for the introduction of Natural American Spirits - a Premium Niche Equity driven proposition.
  • Maintained full responsibility for $18M in sales and trade functions while establishing effective presentations utilizing IRI data to manage category.
  • Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries and issues.
  • Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate.
  • Played an integral part in the company acquiring the Gallo Distributor of the Year award in the Southeast region.
  • Handled all aspects of business operations, from strategic planning to hiring, to equipment, to inventory buying.
  • Analyzed IRI and AC Nielsen syndicated data and used this information to create fact based selling to supermarket accounts.
  • Assisted World Electronics in acquiring higher spec components at a lower cost than the original components they were sourcing.
  • Executed sales operations for luxury spirits and wines, achieving overall goals of revenue generation (B2B).
  • Led the Customer Connect Team by handling client inquiries and resolving concerns in a timely and cost-effective manner.
  • Work with key hiring managers to develop and implement effective staffing solutions for upcoming and ongoing major projects.
  • Approved invoices, hiring of personnel, working with technical departments to ensure customer's needs are met.

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41. KAM

low Demand
Here's how KAM is used in Key Account Manager jobs:
  • Selected to assist training of corporate based interns out of 100 Key Account Managers (KAM).
  • Produced the largest sales volume increase by KAM with 20% sales above LY.
  • Selected as KAM to train all new hires on the profit management tool.
  • Led the KAM division in market share expansion and activation for SWS portfolio.
  • Leverage the Supplier relationship Manufacturer KAM's to help increase distributor business.
  • Promoted to Dallas KAM after exceeding Michigan KAM expectations and goals.
  • Partner with MD's, FLM's, FF, PC BU KAM, and USMM KAM counterparts efficiently and effectively.
  • Finished as the #5 KAM in 2013 in the Heartland Region at 119% to Prior Year.
  • Ranked #1/9 KAM's in Region and #16/88 nationally (Top 18%), 2013
  • Ended year with $1.4 million increase and ranked #1 in the KAM group.
  • Ranked #1 KAM in West Coast Region Sales vs.
  • Achieved the Favorite New KAM of the Year Award at the Kontron 2013 Global Sales meeting in Munich, Germany.
  • Train incoming KAMs on product, sales skills, and programming
  • Lead KAM for Carolinas MU over 82 stores.
  • Key Account Manager KAM for the business unit of ice cream brand Lamborgini.

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42. Depot

low Demand
Here's how Depot is used in Key Account Manager jobs:
  • Managed international quality inspections and testing for The Home Depot corporate headquarters.
  • Work with The Home Depot's Live Good Merchants to set retail and sales strategies in the Gulf and South West.
  • Key Account Manager for National Accounts (PetsMart, Office Depot, Hollywood Video, Toys R Us etc.)
  • Major accounts included Coca-Cola, UPS, Holiday Inn Worldwide, Home Depot, and BellSouth.
  • Handled headquarters calls for Staples, OfficeMax, Office Depot and Corporate Express.
  • Led the nation with #1 Home Depot store in company sales.
  • Developed selling strategies for LG Appliances at Best Buy and Home Depot.
  • Acted as key contact for Home Depot merchants and merchant assistants.
  • Key Account manager for the Home Depot Southwest region.
  • Write operational playbooks for Home Depot Buyers.
  • Scheduled and conducted product demonstrations for principals at all Restaurant Depot/Jetro locations in Metro NY marketplace.
  • Developed and facilitated effective training of Home Depot and Lowes associates.
  • Managed $29 million of the $105 million Home Depot account with a large sales force in a multi-state division.
  • Directed the Spring Garden training for the Home Depot NW Regions (approx.
  • Managed key accounts, including Home Depot and Lowes.
  • Managed retailer programs with industry leaders, including Wal-mart, Home Depot, and Lowes.
  • Write operational playbooks for Home Depot Buyers.Send out weekly availabilities and sales reports.

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43. KPI

low Demand
Here's how KPI is used in Key Account Manager jobs:
  • Reported to Regional Sales Manager key performance indicators (KPI) on sales progress within sales pipe line and achievements.
  • Defined and rolled out multiple reporting tools (BSC, KPI sheets) for sales and marketing operations.
  • Developed KPI metrics to support process improvement measures to maximize value and service delivery to our clients.
  • Completed weekly reports for the customer, along with completing the KPI requirements for the customer.
  • Develop revenue growth plans with each channel and agree targets and Key Performance Indicator KPI's.
  • Coordinated meetings with BMW to discuss KPI and counter measurements of service failures.
  • Monitor KPI's in assigned country according to customer requirements in regional level.
  • Led numerous quality improvement and reliability projects to meet customer KPI's.
  • Retail link administrator and daily user for updating multiple KPI reports.
  • Monitored monthly KPI's by coordinator and team against department goals.
  • Designed and Implemented Import KPI program for retail customer.
  • Monitor and measure weekly productivity metrics (KPI).
  • Connected with key business executives & stakeholders preparing account reviews including customer specific KPIs.
  • Monitored existing operational KPIs to ensure customer satisfaction and efficiency, while developing automation.
  • Developed KPI metric reporting to meet the customer's international analysis requirements.
  • Supervised KPIs and training implementation.
  • Reviewed the attainment of goals by creating reports to monitor KPI s, and develop strategies to improve results.
  • Follow up with team to ensure that all the reports were provided as per KPIs.
  • Identified and secured new B2B accounts and met weekly and monthly KPIs.
  • Developed weekly and monthly status reports and KPIs for management and clients.

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44. Walgreens

low Demand
Here's how Walgreens is used in Key Account Manager jobs:
  • Increase service levels of Walgreens account to 96% fill rate by providing accurate sales forecast to supply chain.
  • Account responsibilities included Jewel-Osco, Kohl's Food Stores, CUB Foods, and Walgreens Drugs.
  • Exceeded quota and increased WHV revenue in 2011 for Walgreens by 67%.
  • Analyze POS data through workbench, Walgreens Supplier Net and other programs.
  • Maintain and implement customer specific pricing/promotions/funding activation tools Produced a volume increase at Walgreens of over 15% in one quarter
  • Direct sales to Walgreens, Osco and Target Headquarters as well as drug wholesalers in IL, IN and MN.
  • contract and executed the installation of over 300 Walgreen's/Red Bull check-stand coolers, growing Walgreens +31.4% YE 2013.
  • Managed a customer portfolio consisting of Target, Lund Food Holdings, K-mart, Snyder Drug and Walgreens.
  • Managed Exon, Murphy Oil, EZ Mart, USA Drugs, Walgreens Stores for Southeast Business Unit.
  • Closed regional negotiations with Shell, Esso, PriceSmart, Walmart, Walgreens, etc.
  • Developed Walgreens Specific programs for underperforming brands on the accounts.
  • Called on Publix, Walgreens, & Pilot.
  • Achieved a 15% sales volume increase in Walgreens introducing the Centro de Salud End Cap Promotional Program .

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45. C-Level

low Demand
Here's how C-Level is used in Key Account Manager jobs:
  • Offered conceptual advice to C-level executives and managers within IT environments; collaborated with business partners.
  • Develop and enhance strategic business partnerships with C-Level executives to ensure retention and revenue growth.
  • Focus is on business-to-business sales and service while targeting c-level executives for enterprise business solutions.
  • Conducted sales calls at C-level leadership personnel to major original equipment manufacturers.
  • Utilized cold-calling, consultative selling techniques and site analysis to grow relationships with operators, site managers, and C-level executive.
  • Developed, executed and presented to C-level management pull-through marketing promotions using Nielsen and Spectra Data to gain market share.
  • Communicated with contacts from end user to C-Level in agencies, corporate, and public sector marketing departments.
  • Presented in-person product demonstrations to Executives and C-level management teams (Travel 30%-40%).
  • Interfaced with C-level management, engineering, planning, marketing, and operations through weekly meetings.
  • Resolve corporate customer issues on a national B2B level with senior buyers and C-level executives.
  • Presented to C-Level executives on internal services, capital investment strategies, and customized project delivery strategies.
  • Work with C-level executives in assigned territories hospitals and healthcare organizations.
  • Account Executive Delivered presentations to C-level administrators.
  • Manage C-Level Executive transportation & Premium Meeting Services programs for Fortune 500 companies Expand automotive marketing programs with Mercedes-Benz and BMW
  • Developed multi-level relationships with C-level executives (CEO, CFO), clients and brokers/consultants.
  • Key Account Manager - Healthcare * Meet with Vice Presidents and other C-Level executives within the Healthcare vertical to generate revenue.

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46. Coca-Cola

low Demand
Here's how Coca-Cola is used in Key Account Manager jobs:
  • Reviewed business results with customers on a quarterly basis and reviews customer results with Coca-Cola Senior Management on a monthly basis.
  • Developed and executed marketing and pricing strategies for numerous regional supermarket and convenience chains across multiple Coca-Cola distributor territories.
  • Managed all business contracts/transactions between Target Corp. senior management and Coca-Cola to maximize profits and case sales.
  • Developed retailer profit analysis to deliver increased volume and profitability for both the customers and Coca-Cola.
  • Formulated public relations and promotions for Coca-Cola product advertisements within my key accounts.
  • Implemented national market promotions targeting growth and profitability with Coca-Cola branded products.
  • Negotiated ground-breaking cooperative marketing agreements to include all Coca-Cola bottlers.
  • Attended Advanced Category Management Seminar at Coca-Cola USA Atlanta Headquarters.
  • Managed a $15.6 million territory with focus on strategic accounts such as Coca-Cola, AJC International, and Tyson Foods.
  • Maximize growth and gross margin for both Coca-Cola and the customer by selling the best packages, brands, and equipment.
  • Developed and implemented strategic plans and programs to drive volume and maximize revenue for both the Coca-Cola system and customers.
  • Planned, led and directed Coca-Cola's participation in Shop-Rite's Can-Can sale which resulted in sale of 800,000 cases.
  • Increased foot traffic by 5%, featuring a red hot retail price and improved enlarged display for Coca-Cola.
  • Create and deliver compelling presentations that showcase Coca-Cola products' benefits in a dynamic, persuasive manner.
  • Executed and managed all aspects of the Coca-Cola beverage category with the 25 local Hy-Vee grocery locations.
  • Hired, trained, and managed five summer interns and the Coca-Cola Enterprises distribution team.
  • Utilized Coca-Cola Retail Profit Analysis which showed customers how to improve profits and increase volume.
  • Recognized for successful conversion of regional Best Buy stores to Coca-Cola covering 13 sales centers.
  • Negotiated and finalized a Master Contract Agreement with The Coca-Cola Company, company owned bottlers.
  • Manage high-growth territory for the third largest Coca-Cola bottling company in the United States.

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47. Retail Store

low Demand
Here's how Retail Store is used in Key Account Manager jobs:
  • Provided technical clinics to retail store management and associates.
  • Led implementation of Cisco advanced technology solutions such as VOIP, security, and wireless at corporate sites and retail stores.
  • Report to the head of the loss prevention department of large companies and retail stores through complex and detailed reports.
  • Developed weekly communication plans of each customer's promotional plans for all 22 bottling distribution centers servicing 500 retail stores.
  • Serve the market by developing and strengthening relationships with church leaders and ministries outside the confines of the retail stores.
  • Visited retail stores after delivery and display was completed, then placed proper reorders for the next service date.
  • Assisted the Key Accounts Manager in servicing multiple chain retail stores in Arizona, Colorado, and Hawaii.
  • Help ensure that retail store standards for authorization and space allocations are met and maintained in the marketplace.
  • Managed a territory of accounts national accounts ranging from schools and municipalities to large chain retail stores.
  • Executed a $20K annual budget for subscription sales campaigns rolled out via retail stores.
  • Team leader on all retail store remodels, resets of departments, and merchandising ideas.
  • Visit retail stores to ensure pricing, COO, and products are displayed as intended.
  • Raised average gross margin in three product groups while maintaining maximum retail store placement.
  • Grow market share by increasing product-line sales to warehouse distributors and retail stores.
  • Developed marketing plans for 145 retail stores including price points and advertising specials.
  • Trained sales managers to identify and sell against business opportunities in retail stores.
  • Received excellent sales training regarding retail store needs and account development.
  • Opened new wholesaler and retail stores for improved distribution.
  • Increased retail stores from 6 to 103 stores.
  • Retail Store Supervisor, Puerto Rico - Managed 7 retail stores including advertising.

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48. Sales Activities

low Demand
Here's how Sales Activities is used in Key Account Manager jobs:
  • Performed responsibilities of sales representative to manage retail sales activities of supermarket chains and increase market share.
  • Regarded as an innovation, competitive problem-solver who successfully leads new strategic alliances and sales activities.
  • Monitored sales activities to ensure that customers received satisfactory service and quality goods.
  • Managed all sales activities and increased customer satisfaction for seven regional grocery chains.
  • Managed equipment sales activities for a total of 11 independent representative markets.
  • Communicated ongoing contact/sales activities through Sales Pipeline Report and Call Reports.
  • Full responsibility for all sales activities for all accounts (1500+) including promotions, new item introductions and space allocations.
  • Oversee sales activities for the western US and Canada, including Distributors, Key Accounts, Web Accounts and chain stores.
  • Handled all sales activities, from lead generation through close, in assigned territories of CA, NC, and SC.
  • Aligned and coordinate distributor and direct sales representative sales activities within the VA network through corporate and local business meetings.
  • Key Account Manager Responsible for all sales activities in the New York City Territory from lead generation through close.
  • Ensured delivery of goods to accounts, while communicating upcoming promotions, new products, and sales activities.
  • Conducted chain team meetings and conducted/monitored field sales activities with distributors' personnel and local Field Sales Managers.
  • Monitored distribution and sales activities on a daily basis; prepared and submitted sales reports and expense reports.
  • Served as Key Account Manager managing all sales activities for the company s special accounts and key accounts.
  • Manage day-to-day sales activities for both standard and developmental grades designs and chemical formulations within ISO9001 guidelines.
  • Managed domestic and international sales activities of key accounts which yielded over $2.5M of business.
  • Report sales figure, sales activities, and medical gas equipment market situation in responsible territory.
  • Key Results: * Drove all sales activities of 22 targeted accounts with 8 salespeople.
  • Initiate first contact, define customer requirements provide quotes and follow-up on all sales activities.

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49. CVS

low Demand
Here's how CVS is used in Key Account Manager jobs:
  • Trained and directed two new salespeople on the Longs/CVS team representing two additional consumer divisions of J&J.
  • Presented WalmartandSam s Club JBP, and CVS Business Review.
  • Tested Hispanic focused product at CVS.
  • Coached J&J, Longs and CVS teams to make a smooth transition during 2009 buyout.
  • Helped open CVS to the West Coast.
  • Analyzed client needs and presented optimal product solutions for accounts such as CVS, Walgreens, Rite Aid.
  • Project Manager for the set up of CVS/pharmacy as a customer in L'Oreal Caribe.
  • Acquired CVS, Walgreens and Always 99 accounts.
  • Managed key accounts, including CVS, Rite Aid, Ahold, Giant Carlisle, Hannaford Bros., and Shaws.

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50. Technical Support

low Demand
Here's how Technical Support is used in Key Account Manager jobs:
  • Deliver appropriate levels of technical support and provide recommendations that increase participation in energy efficiency services.
  • Provided technical support to internal/external groups.
  • Identified new suppliers in low-cost-countries and visited the facilities to optimize cost, delivery, quality, and technical support.
  • Implemented the Industrial Lubricants Division used oil analysis program (Total ANAC) and provided technical support to clients.
  • Develop and implement strategic plans and tactical actions for sales, service, technical support, and application development.
  • Started making regular product training visits to all Connect Hearing sites and offering regular product and technical support.
  • Partnered with the technical support and engineering teams to resolve escalated issues affecting Key Accounts.
  • Recruit, develop, and manage technical support team and resolve elevated customer issues.
  • Coordinated activities as customer liaison to ensure high level of technical support and service.
  • Provided technical support for sales staff such as scheduling issues and product availability.
  • Provided technical support for members having trouble obtaining information on our website.
  • Provided commercial sales & technical support from top management level on-down.
  • Assisted with technical support and building computer systems.
  • Worked closely with valued-added resellers to provide comprehensive solutions and technical support.
  • Report medical gas equipment marketsituation in responsible territory, monitors sales performance, strategies, and provideequipment technical support.

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20 Most Common Skill for a Key Account Manager

New Accounts22.5%
New Product Development13.5%
Revenue Growth11.6%
Sales Goals10%
Sales Territory7.4%
Customer Service5.4%
Business Development4.7%
Market Share3%

Typical Skill-Sets Required For A Key Account Manager

RankSkillPercentage of ResumesPercentage
1
1
New Accounts
New Accounts
19.1%
19.1%
2
2
New Product Development
New Product Development
11.5%
11.5%
3
3
Revenue Growth
Revenue Growth
9.9%
9.9%
4
4
Sales Goals
Sales Goals
8.5%
8.5%
5
5
Sales Territory
Sales Territory
6.3%
6.3%
6
6
Customer Service
Customer Service
4.6%
4.6%
7
7
Business Development
Business Development
4%
4%
8
8
Market Share
Market Share
2.6%
2.6%
9
9
Distributors
Distributors
2.5%
2.5%
10
10
Annual Sales
Annual Sales
2.4%
2.4%
11
11
Account Management
Account Management
2.2%
2.2%
12
12
Customer Base
Customer Base
2.1%
2.1%
13
13
Customer Relationships
Customer Relationships
1.8%
1.8%
14
14
Trade Shows
Trade Shows
1.6%
1.6%
15
15
Client Relationships
Client Relationships
1.2%
1.2%
16
16
Key Decision Makers
Key Decision Makers
1.1%
1.1%
17
17
Business Reviews
Business Reviews
1.1%
1.1%
18
18
OEM
OEM
0.9%
0.9%
19
19
Market Research
Market Research
0.9%
0.9%
20
20
CRM
CRM
0.8%
0.8%
21
21
Kroger
Kroger
0.8%
0.8%
22
22
Sales Presentations
Sales Presentations
0.8%
0.8%
23
23
Chain Accounts
Chain Accounts
0.7%
0.7%
24
24
Project Management
Project Management
0.6%
0.6%
25
25
Sales Reps
Sales Reps
0.6%
0.6%
26
26
ROI
ROI
0.6%
0.6%
27
27
Retail Accounts
Retail Accounts
0.6%
0.6%
28
28
SKU
SKU
0.6%
0.6%
29
29
POS
POS
0.6%
0.6%
30
30
SAM
SAM
0.6%
0.6%
31
31
New Items
New Items
0.6%
0.6%
32
32
Costco
Costco
0.6%
0.6%
33
33
Customer Accounts
Customer Accounts
0.6%
0.6%
34
34
Pepsi
Pepsi
0.5%
0.5%
35
35
R
R
0.5%
0.5%
36
36
Product Knowledge
Product Knowledge
0.5%
0.5%
37
37
New Clients
New Clients
0.5%
0.5%
38
38
Sales Programs
Sales Programs
0.5%
0.5%
39
39
Safeway
Safeway
0.4%
0.4%
40
40
IRI
IRI
0.4%
0.4%
41
41
KAM
KAM
0.4%
0.4%
42
42
Depot
Depot
0.4%
0.4%
43
43
KPI
KPI
0.4%
0.4%
44
44
Walgreens
Walgreens
0.4%
0.4%
45
45
C-Level
C-Level
0.4%
0.4%
46
46
Coca-Cola
Coca-Cola
0.4%
0.4%
47
47
Retail Store
Retail Store
0.4%
0.4%
48
48
Sales Activities
Sales Activities
0.4%
0.4%
49
49
CVS
CVS
0.3%
0.3%
50
50
Technical Support
Technical Support
0.3%
0.3%

40,295 Key Account Manager Jobs

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