Key account manager/sales manager job description

Certified WBENC | Certified NGLCC | Great Place to Work® Certified in 2022 | Best Dog-Friendly Company 2021 |#2 in Best Workplaces in Manufacturing & Production™ 2020 | #3 in Best Workplaces in Manufacturing & Production™ 2019 |

Front of the House®, and room360˚ by FOH® are divisions of FOH®, Inc., offering stylists unexpected and unique trend-forward collections for hospitality and foodservice. All Front of the House® and room360˚ by FOH® solutions are designed by us and stocked by us.

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity.
Additional Position Information:
Full Time, Salary + Bonus 50-60% overnight travel, frequent air and auto travel will be necessary to attend trade shows throughout the year and work in their territory An ideal candidate would reside in the Chicago metro area
Position Summary:
The Key Account Manager is part of the FOH® sales team. This role contributes to the success of the company by developing and executing the corporate strategies at our 6 largest business partners to drive profitable revenue growth. The Key Account Manager will proactively collaborate with other members of the outside sales team to ensure the execution of our sales plan across all regions and segments.


Major Duties Include:

Actively works with the Vice President of Sales in the strategic planning and goal setting for all aspects of the top 6 FOH dealers/distributors. Accountable for increasing sales and creating new opportunities with the Top 6 FOH dealers/distributors Develop and manage the tiered relationship responsibilities from the executive level to the street sales team Responsible for all aspects of program development, including contract negotiations and ensuring pricing integrity Collaborate and partner with other members of the Outside Sales team to drive tactical execution of the annual sales plan across all regions and segments Work closely with Supply Chain Manager to manage product demands including new items Work closely with Marketing to create customer-specific marketing campaigns to drive awareness within the Big 6 Utilizes SAP and HubSpot tools to drive customer retention and to optimize sales opportunities Identifies new segments and new areas of opportunity within the Top 6 business partners Trains and develops the dealer rep community on FOH® products, brands, and solutions Prepares and conducts insightful business reviews to ensure consistent communication and growth Successfully transforms strategies into tactical and measurable action plans Consistently engages in regional SWOT analyses for future needs identification Implements and executes large-scale projects from start to finish, using project management skills Participates in inter-departmental meetings and is an external resource for organizational growth Prepares monthly analytical reports on performance, wins, and shortfalls Actively participates in the planning of regional and dealer trade shows as well as attends these shows as needed Promotes our FOH® Culture through action and leadership
Education, Experience, and Computer Skills:
Minimum of 5+ years experience in sales College degree preferred Proficient in all Microsoft Applications HubSpot or similar CRM software highly preferred SAP Business One, knowledge preferred
Travel Requirements:
50-60% overnight travel
Frequent air and auto travel will be necessary to attend trade shows throughout the year and work in their territory
Skills Needed for Success:
Exceptional supervisory, coaching, and leadership skills Strategic thinking, planning, and execution Communicate with excellence and clarity both verbally and in writing Superior presentation and public speaking skills Provides and follows directions and works under pressure to meet deadlines Stress and time management skills Tech-savviness Analytical, mathematical, and financial aptitude Exceptional project management skills and strong attention to detail Analytical, creative, practical problem-solving skills Balances quick decision-making with thoughtful judgment Customer service and interpersonal skills Ability to negotiate and close deals Return on investment mindset as it relates to scheduling, travel, and sales efforts
Desired Characteristics and Qualifications:
Thrives in a goal-driven environment Organized, action and detailed oriented Demonstrate sound work ethics Possess cultural awareness and sensitivity Nimbleness to respond to everchanging priorities in a high growth Highly enthusiastic, positive-minded and composure in challenging situations Acts and performs with an “ownership mentality” High emotional intelligence Decisiveness Flexible to work outside normal work hours


Benefits:
FOH®, Inc. recognizes that our team members are our most important assets; therefore, we are committed to offering a comprehensive benefits package that provides protection and well-being for our team and their families.

Highlights include: Competitive salary and quarterly bonus structure, multiple subsidized medical and dental options, voluntary supplemental insurance, employer matching 401(k) retirement plan (100% vested), paid holidays, paid vacation and paid time off, charitable time off, team member recognition program, and our collaborative culture.



Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.
Check out our websites: frontofthehouse.com, and roomthreesixty.com