Key Holder - Brentwood
Key holder job in Los Angeles, CA
At Theory, we create clothes that matter that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring the international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI's to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years' prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $21/hr - $23/hr* - Brentwood
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Key Holder
Key holder job in Rancho Cucamonga, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are excited to announce an open Key Holder position for our MANGO Victoria Gardens store located in Rancho Cucamonga, California!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
Open and close the store, ensuring all security procedures are followed.
Handle cash management responsibilities, including deposits and safe counts.
Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
Sales Associate - Salary Range: $16.50 to $18.00
Key holder job in Norco, CA
As a Sales Associate you will be eligible for;
90 Day Performance-Based Increase
Referral Bonus
401K
Tuition Reimbursement Program
Flexible schedules
Full Time positions are also eligible for medical benefits.
The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task.
Qualifications Include:
Must be at least 18 years of age.
A High School diploma or GED is preferred but not required.
Ability to communicate effectively in English, both verbally and written.
Ability to work alone in the store for extended periods of time.
Must be able to provide proof of authorization to work in the United States if hired.
Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
Ability to stand and/or walk for at least 8 hours.
Be physically able to lift, push, pull a minimum of 20 lbs.
Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's.
Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage
Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside.
Capable of working in small spaces at times.
Retail Associate
Key holder job in Laguna Beach, CA
We are looking for someone positive, upbeat, engaging, and detail-oriented to join our Laguna Beach retail + studio team 2-3 days a week Friday - Sunday. Flexbility for weekends off with prior planning!
Engage with the local community to bring new clients and hat enthusiasts into the store.
Build strong client relationships through genuine conversations and personalized recommendations.
Assist customers with custom design ideas and guide the process.
Process sales transactions and coordinate order deliveries or pickups.
Maintain back stock organization and curate merchandise displays on the sales floor.
Collaborate with the team to keep the store clean, organized, and welcoming.
Support in-store events and attend off-site events as needed.
Manage inventory, coordinate deliveries, and input inventory into the company system on a weekly/bi-weekly basis.
Capture product photography of new one-of-a-kind designs.
Work closely with the production team to ensure the store is stocked with the latest designs.
Assist with shipping orders as needed.
If you love fashion, craftsmanship, and building connections, we'd love to hear from you!
Keyholder/Sales Associate - Manhattan Village
Key holder job in Manhattan Beach, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/Sales Associate reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
Support a positive work environment
Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
Support performance initiatives set out by Store Management
Attend and participate at store meetings as required by the business
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management
Protect all company assets including cash handling, inventory etc.
Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Strong organizational skills, writing and communication skills
Comfortable and savvy with computer technology and software within PC and iOS platforms
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Luxury Sales Associate
Key holder job in Costa Mesa, CA
Job Title: Sales Associate - Luxury Boutique
Compensation: $27/hr + Bonus
Hours: Full-time, 40 hours/week
Availability: Must have full open availability
A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment.
Responsibilities:
Provide exceptional client service and maintain strong product knowledge
Support clients with styling, fit guidance, and personalized experience
Drive sales while maintaining brand standards
Replenish and maintain sales floor presentation
Assist with fitting rooms and support a women's clientele
Collaborate with the team to meet and exceed boutique goals
Requirements:
Prior luxury or premium retail experience preferred
Professional, polished, and client-focused
Comfortable supporting a women's luxury boutique environment
Must have open availability, including weekends and holidays
Strong communication skills and a team-oriented mindset
Retail Salesperson
Key holder job in Costa Mesa, CA
Our client, a luxury retail brand, is looking for a dependable, seasonal sales associate to join their Costa Mesa team for the holidays!
Responsibilities:
Customer service - Providing exceptional hospitality and assistance to guests, providing recommendations, answering questions.
Sales - Identifying business opportunities, achieving sales quotas, preparing sales proposals.
Cash Register - Operating POS, processing payments, online orders, and refunds.
Problem Solving - Responding to guest concerns and complaints in a professional and constructive manner.
Time Management - Juggling multiple tasks at once, such as replenishing merchandise, assisting guests, and recovering the sales floor.
Requirements:
Must be open to seasonal work.
This is an on-site role. Candidates should be willing reliably to commute to Costa Mesa, CA for consideration.
Please submit a resume for consideration.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
California applicants, please view our Privacy Notice here: ************************************************************
Retail Sales Associate
Key holder job in Anaheim, CA
We Don't Follow Trends, We Create Them.
Make some serious Cash!
Incentive Potential
$34,000 - $127,500
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols.
Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
Meet and exceed sales goals, align to KPI's and performance standards.
Complete any additional tasks as assigned by management.
What You Bring
Legally authorized to work in the US.
At least 18 years old.
Ability to lift, tug, and pull 25 Ibs with or without accommodation.
High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred.
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
Conveys information in a way that inspires action.
Gets excited by developing and sharing fresh ideas.
Ability to work flexible hours, including weekends and holidays.
Communicates information in a motivating manner that prompts action.
Flourishes in an environment that values exceptional service and customer satisfaction.
Maintain reliable attendance.
What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Extended health, dental benefits, and vision insurance.
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: 60-day training hourly rate upon hire = $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.50 - $16.50. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types.
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.
Retail Key Holder
Key holder job in Santa Ana, CA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
This opportunity offers $18.75 per hour
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyKeyholder
Key holder job in Irvine, CA
FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity
We're seeking a dedicated and dependable Keyholder to help drive success in our store. In this vital role, you'll support daily operations, take responsibility for opening and closing procedures, and ensure every customer receives an exceptional experience. This is a great opportunity to grow your career and become part of our O.N.E FASHIONPHILE Team-where we embrace a one team mindset, stay nimble through change, and prioritize effective communication. Responsibilities include:
* Creating best in class luxury experience customers
* Achieving sales goals, conversion expectations, KPI's and all service responsibilities
* Supporting the sales floor coverage and any other call to action customer service duties that may arise
* Handling customers' concerns and issues in a professional manner
* Clienteling: Follow through on all assigned targeted outreach data lists (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention
* Operational Excellence: Duties to include the processing of goods for Authentication, Procurement, Visual Display, store cleanliness standards, Returns, Order Pick Ups and Selling. Opening and closing the store, all cash handling functions and supply orders
What We're Looking For
* Minimum of 3 years working in a fast paced retail or customer service environment
* 1 year of leadership experience in a professional environment is preferred.
* Excellent client service and communication skills
* Comfortable with flexible work schedule to meet the needs of the business
* Tech savvy with the ability to work with multiple tech devices, google drive and apple products.
* Knowledge of Sales force a plus
* Working with luxury handbags, accessories or fine jewelry and watches
What We Offer
* Medical, Dental and Vision Coverage
* FSA options for Medical, Dependent Care & Commuter Benefits
* Paid Time off, Paid Sick Time, and Paid Holidays
* 401(k) with generous match program
* Free Life Insurance and AD&D
* Long-Term Disability Insurance
* Employee Discount
Pay Rate: This position begins at $21/HR for all New Hires into FASHIONPHILE's Irvine, CA location. This role is also eligible for uncapped commission.
Auto-ApplyKey Holder - Joe's Jeans - Beverly Hills, CA (Part Time)
Key holder job in Beverly Hills, CA
Specific Responsibilities Would Include:
Sales Generation
Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company.
Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company.
In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals.
Leading by example on Sales Floor and achieving individual sales goals.
Customer Service
Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards.
Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation.
Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation.
Handles escalated Customer Service issues or concerns.
Assists with other Customer Service related projects as directed by Store Manager.
Team Development
Coordinates the daily activities of the sales team.
Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager.
Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager.
Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation.
Provides recognition to team members for exceptional performance.
Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development.
Partners with the Store Manager to develop and train internal talent.
Operations & Presentation
Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management.
Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store.
Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies.
Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping.
Ensures that display product is in good condition and marked appropriately.
Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks.
Communication
Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners.
Participates in weekly Manager's conference call as required.
Communicates sales reports as required by Company procedures.
Our Best Fit Candidate Would Have:
2-3 years of retail sales experience required.
Proven track record of sales generation and customer service.
Interest in fashion and trend awareness required.
Strong computer skills-proficient in Outlook, Excel and Word.
Effective communication and presentation skills, both written and verbal.
Excellent time management skills.
Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.
Salary Range: $17.00-$24.00
At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.
Centric Brands is an Equal Opportunity Employer
#LI-HR1
Auto-ApplyKey Holder
Key holder job in Costa Mesa, CA
Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.
Overview
A Key Holder will develop professional skills that will contribute to the financial growth of the company. He or she will be responsible to support the goals of the company and the individual store. They are expected to deliver on the company's customer service expectations, operational and loss prevention procedures, and people development process. They will assist managers with their responsibilities in order to meet the standards and expectations of their roles, which may include merchandising, inventory or employee experience related functions.
Responsibilities
Customer Experience
Protect the customer experience in all areas
Help achieve clienteling and data capture goals in order to drive sales and maintain customer focus
Ensure daily monitoring and execution of sales
Provide a friendly and welcoming environment
Maintain a professional appearance consistent with established dress code and image guidelines
Maximize personal sales at all opportunities, including additional sales at cash wrap
Assist in conflict resolution with client issues
Communicate product and customer feedback to managers
Achieve personal SPH goals*
People
Support management team with training new associates on customer service standards and product knowledge
Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
Supervise and develop sales associates as necessary
Operational Standards
Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
Ensure strict compliance and adhering to the application of policies and procedure
Key Holders will be able to process returns, but cannot execute employee purchases
Assists the Management Team with inventory preparations and participate in the actual Inventory
Ensure operational integrity & asset protection compliance in day to day operations & practices
Visual Presentation/Store Maintenance
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, maintaining sales floor standards, and flips
Be knowledgeable of the store's merchandise, back of house and front of house layout
Skills and Requirements
Must have a minimum of 1-2 years of retail experience
Excellent interpersonal skills supporting a team environment
Strong English communication - verbal and written / Multilingual is a plus
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
Ability to recognize and react to changing work demands
Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
Goal oriented: ability to stay focused on creating winning results
Dedicated to high levels of Customer Service and Sales Productivity
On the job special projects that have developed depth of related experience an asset
Physical Demands:
Hours/days of work can be varied due to the demands of the business
Must be able to work shift standing and walking and able to lift approx. 20 lbs.
Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.
Salary:
$20 - $23
Auto-ApplyToys"R"Us Key Holder
Key holder job in Cerritos, CA
Job Title: Key Holder
FLSA: Hourly
Reports to: Store Manager
ABOUT US: Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, NIQUEA.D, Snoozimals and Tiny Headed Kingdom. We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit **********************
Our Values: We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business.
Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
Integrity and transparency: How we show up in everything we do matters to us.
Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.
Overview: This role is a part time role and is responsible for opening and closing the store, managing and the cash register. Their main duties include assisting customers and manage sales, plus ensure the store is organized.
Essential Functions:
Sales & Services
Greet every customer on entry
Execute Five Steps to a Sale at every opportunity
Offer current promotions and special offers
Operate the Point of Sale system accurately
Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders
Maintaining the Store Environment
Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy
Receive and place new shipments
Reset features and promotions as directed
Complete regular housekeeping tasks
Opening & Closing Procedures
Open and/or close the store as scheduled
Prepare cash bank at opening
Prepare and make nightly cash deposits at closing
Complete opening or closing checklist for every shift
Requirements
Qualifications/Basic Job Requirements:
· One year of retail experience (or experience related in this field)
· Enthusiasm about being an impactful and innovative leader
· Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
· High integrity, accountability, reliability, and responsible individual who is open to feedback
· Create an exciting shopping experience by staying connected with the customer needs
· Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
· Basic computer skills, POS system and Microsoft office
· Able to perform basic math functions
· Flexible and strives in fast paced environment
· Attention to detail
Job Posting Information:
· Pay Rate: see below at bottom of posting
· Part time
· Up to 20 hours per week
· Weekends as needed
· Evenings as needed
· This posting will remain open until filled. You are encouraged to apply early.
Benefits:
· 401K retirement plan
· Employee discount
· Flexible schedule
This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.
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PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is frequently required to use hands to finger, handle, or feel.
- The employee is required to stand; walk; reach with hands and arms.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate.
Physical and Mental Requirements/Work Environment:
Retail Store Environment
The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
_ Color Perception (Red, Green, Amber)
X Seeing
X Clear Speech
X Touching
X Hearing/Listening
X Finger
X Hand
X Dexterity
X Climbing
_ Ability to Mount/Dismount Forklift/Truck
X Pushing/Pulling
X Lifting (up to 30 pounds)
X Carrying (up to 30 pounds)
_ Driving (local/over the road)
X Ability to move distances within and between locations/offices
X Standing for long periods of time
Mental/Reasoning Requirements:
X Reading-Simple
X Reading- Complex
X Writing- Complex
X Writing-Simple
X Basic Math Skills
X Analysis/Comprehension
X Judgment/Decision Making
X Clerical
Work Environment:
X Shift Work
X Works Alone
X Works with others
X Verbal Contact w/Others
X Face-to-Face Contact
X Inside
_ Outside
_ Extreme heat
_ Extreme Cold
_ Mechanical Equipment
X Noise
_ Pressurized Equipment
X Electrical Equipment
X High Places
X Moving Objects
_ Fumes/Odors
_ Hazardous/Materials
X Dirt/Dust
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position.
Salary Description 17.00/HR
Hole In One Mini Golf Part Time Key Holder
Key holder job in Aliso Viejo, CA
Job Description
Course Key Holder - Hole in One Mini Golf
Key Holder
Type: Part time
Pay: $22.00 per hour
We're on the lookout for a passionate, detail-driven, and high-energy Key Holder to help lead daily operations at our mini golf experience. In this role, you'll be a vital part of the leadership team, ensuring every guest has a seamless, exciting, and unforgettable time on the course.
As a Key Holder, you'll assist in overseeing the team, maintaining the facility, enhancing guest satisfaction, and supporting overall business performance. You'll lead by example, keep things running smoothly, and bring positive energy to every shift.
Responsibilities
Customer Experience
Create the Vibe: Lead by example to create a welcoming, friendly, and inclusive environment. Foster an inclusive space where employees feel respected and are able to perform at top levels.
Guest Service: Ensure all employees are providing guests with exceptional service throughout their visit. Deliver and model exceptional guest service, turning good visits into great ones
Conflict Management: Handle minor conflicts or escalations with professionalism and a solutions-first mindset
Leadership and Team Development
Team Development: Assist with training, coaching, and providing feedback to team members
Decisive & Adaptive Leadership: Quickly takes initiative, making informed decisions with agility and confidence in a fast-paced environment.
Champion of Employee Growth: Committed to helping create a positive, supportive workplace, advocating for team development and actively promoting individual growth and career progression.
Exceptional Communication: An excellent communicator who can clearly and effectively convey expectations, provide constructive feedback, and inspire the team to achieve their best.
Team Player: Jump in wherever needed-whether it's assisting guests, resetting props, or solving small hiccups
Team Experience Uphold brand standards and ensure every shift is smooth, efficient, and fun
Daily Operations Management
Daily Operations: Open and close the venue as scheduled, ensuring all equipment and areas are safe, clean, and operational.
Management Support: Support the management team in leading and motivating staff during daily operations
Ticketing Platform Management: Experience with monitoring and successfully managing our ticketing platform to ensure that all ticket sales and inquiries are addressed in a timely manner.
Course Overview and Maintenance: Monitor and maintain the mini golf course, concessions, and general facilities. Understands the importance of taking quick action when identifying facilities maintenance issues.
Safety Compliance: Ensure compliance with safety, sanitation, and operational standards.
Inventory Management: Helps manage all aspects of inventory for the experience including efficient merchandise management and loss prevention.
Policy & Procedure Compliance: Ensures the team adheres to all company policies, procedures, and directives, maintaining a well-organized and compliant operation.
Financial Responsibility: Helps manage the store's financial performance, including budgeting, expense control, and revenue generation, to ensure profitability and sustainable growth.
Event Leadership & Collaborations
Venue Events: Coordinate and manage private events, birthday parties, and group bookings.
Marketing Partnerships: Collaborate with marketing and sales teams to drive event attendance and revenue.
Campaign Management: Support promotional events, seasonal campaigns, and guest engagement initiatives.
Community Engagement: Maintain active communication with the community and guests via social platforms, email, or in-venue activations.
Qualifications
2+ years of experience in hospitality, attractions, entertainment, or customer service management.
Strong leadership and interpersonal skills.
Proven ability to manage operations and lead a team in a high-traffic, guest-facing environment.
Excellent problem-solving and communication abilities.
Available to work evenings, weekends, and holidays as needed
Reliable transportation to work.
Must be eligible to work in the US.
Must be 18 years of age or older
Ability to stand and walk for extended periods of time.
Comfortable working in dim lighting, confined spaces, and themed environments that may include fog effects or light/sound elements
Ability to move and lift up to 50 pounds
Available to work evenings, weekends, and holidays as needed.
Availability requirements
20-32 hours, up to 5 days per week
Willingness and ability to work flexible hours, including nights, weekends, and holidays, to meet the dynamic needs of the store and peak days of the business
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all responsibilities, tasks, and duties
As a committed advocate of equal opportunity, we uphold a steadfast zero-tolerance policy against all forms of discrimination or harassment. We unequivocally reject any bias or mistreatment rooted in factors such as race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other safeguarded attribute as delineated by pertinent federal, state, or local legislation.
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Key Holder
Key holder job in Costa Mesa, CA
South Coast Plaza
The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.
RESPONSIBILITIES
Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
Maintain brand standards around cleanliness, organization, and visual presentation standards
Demonstrate an understanding of sales goals and align behaviors accordingly
QUALIFICATIONS
2-4 years of experience in retail sales
1 year of supervisory experience
Availability must include nights, weekends, and holidays
Effective customer engagement skills
High level interpersonal and communication skills
Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.
Salary Range:
$19.00 - $22.00
STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!
Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.
Everything But Water is an Equal Opportunity Employer.
Auto-ApplyKeyholder
Key holder job in Long Beach, CA
Job Details Brixton Retail Store No 2 - Long Beach, CA Part Time $18.00 - $20.00 Hourly Retail
Brixton is seeking an exceptional, service-minded, Keyholder who will be responsible for delivering an exceptional Brixton brand experience, building and maintaining customer relationships while leading the retail sales team, and achieving store sales goals.
This is a part-time, non-exempt role based out of Long Beach, California.
ESSENTIAL DUTIES & RESPONSIBILITIES
Customer Service:
Cultivate and maintain a 100% customer-focused environment.
Demonstrate an optimistic, energetic presence while fostering team collaboration and building strong customer relationships to drive loyalty.
Ensure a compelling and engaging in-store experience by modeling exceptional customer service behaviors.
Lead by example in delivering effective selling techniques to enhance customer engagement and promote brand loyalty.
Oversee and model a seamless, efficient, and satisfying checkout experience at the cash wrap.
Consistently contribute to the store's success by driving results and remaining accountable to individual and team performance goals.
Operational Excellence:
Hold store keys, with responsibility for opening and closing the store.
Accurately complete sales reporting, daily cash reconciliation, and bank deposits.
Maintain a clean, organized, and professional store environment by ensuring completion of all housekeeping tasks.
Demonstrate expert knowledge of all in-store systems and lead by example in their use.
Safeguard store assets through the consistent application and oversight of loss prevention protocols.
Product Expert:
Execute and uphold visual merchandising standards as directed to ensure premium product presentation.
Maintain a consistently recovered and customer-ready sales floor that aligns with Brixton brand expectations.
Process and implement all pricing updates, including markdowns, clearances, and transfers.
Manage merchandise flow from backroom to sales floor, ensuring timely replenishment.
Ensure team members are trained in proper fitting room techniques and provide accurate, brand-aligned fitting support.
Foster pride and enthusiasm in the product and store through consistent education and engagement.
KNOWLEDGE, SKILLS & ABILITIES
High school diploma or general education degree (GED) preferred.
Must be at least 18 years of age.
Preferably have previous retail and/or customer service experience.
Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
Energetic, positive and passionate about Brixton.
Strong communication, influencing and time management skills.
Ability to use a POS system - Shopify and Stocky.
Proven ability to provide a superior customer experience and drive customer loyalty.
Proven ability to assess talent and manage performance.
SALARY RANGE
The base pay for this position is between $18.00 - $20.00 per hour. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.
Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Key Holder
Key holder job in Pasadena, CA
company information Our Mission: To create an unexpected, warm and wonderful shopping experience that exceeds our customers' expectations and inspires them to come back often. Why BRIGHTON? * We are an iconic and timeless women's accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers
* We're a respected and loved brand that's been in business for almost 50 years
* Stable, privately owned and a debt-free company
* We have a following of consumers who LOVE our brand!
Employee Benefits:
* Competitive compensation and incentives
* Monthly bonus structure and contest
* Very generous employee discount
As a Key Holder, you will work with beautiful, hand-crafted products, an amazing team and loyal (and new) consumers that happen to LOVE our products!
Requirements:
* You're warm, engaging and have a natural ability to make styling suggestions so our customers LOOK FABULOUS!
* You're comfortable with social media navigating different sites interacting with customers
* You have previous experience as a leader with a fashionable retailer
* You'll help drive sales by learning our brand and engage with our customers wowing them with your knowledge!
* You're excited to work for a brand that millions of consumers happen to LOVE!
* You have a flexible schedule with the ability to work, nights, weekends and holidays!
* Have the ability to bend, stoop, reach, lift carry and move at least 40
how to apply
Please forward resume and Thank you for including Brighton in your career journey.
PT Keyholder
Key holder job in Santa Monica, CA
Part-Time KeyholderYou're the upbeat, approachable member of the team who loves creating memorable experiences for others. With an eye for detail and a passion for design and style, you thrive in a dynamic retail environment and take pride in achieving results. You're dependable, resourceful, and willing to do whatever it takes to make things happen-from innovative local marketing efforts to delivering exceptional in-store and online service.
This is a part-time position averaging 10-15 hours per week.
You know that success comes from teamwork, and you're dedicated to being part of a supportive, high-performing crew.
What You'll Do
Drive sales through an omni-channel approach-engaging customers on the sales floor, via text and email outreach, and through creative community marketing.
Take ownership of opening and closing responsibilities, ensuring the store runs smoothly and delivers a consistent guest experience.
Foster a best-in-class customer experience that increases conversion and retention, while meeting or exceeding sales goals.
Maintain visual merchandising standards that reflect the quality and aesthetic of the brand.
Gather and organize valuable customer feedback related to product, design, and service.
Provide personalized, concierge-level service for top-tier clients.
Proactively identify challenges, troubleshoot issues, and deliver results with creativity and professionalism.
Who You Are
A motivated self-starter with a positive, can-do attitude.
Open to feedback and driven by a people-first approach.
Articulate, enthusiastic, and detail-oriented.
An excellent communicator-both written and verbal-with a warm, engaging tone.
Creative, solutions-focused, and calm under pressure.
Highly adaptable in a fast-paced, ever-evolving retail environment.
A skilled multitasker who knows how to prioritize and stay organized.
Resourceful and proactive in finding information and solving problems independently.
Proficient with Google Workspace and Microsoft Office.
Flexible with scheduling-available to work weekends and holidays.
Physically able to lift up to 50 lbs, stand for extended periods, and safely use a ladder.
What You'll Need
2+ years of experience in customer service or retail sales.
At least 6 months of experience using customer service software such as Zendesk.
Experience working with apparel, lifestyle, or direct-to-consumer retail brands.
A proven self-starter with strong follow-through.
Passionate about culture, fashion, and design trends.
Competitive base compensation, plus employee product discounts.
Compensation: $20-$22/hour
Roark Key Holder - Irvine
Key holder job in Irvine, CA
Job DescriptionSalary: $19-21 per hour
Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. Were looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Irvine retail store.
As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Part Time (29 hours or less per week) - 1
Areas of Responsibility
Operations/Sales/Customer Service:
Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Open and Close the store following standard operating procedures for this process
Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Bachelor's Degree preferred
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roarks product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Manage inventory and ensure the retail store is well-stocked at all times
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Experience and Qualifications:
Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
Computer skills to include operating POS sales (Shopify)
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Shows elevated communication skills and can tailor style to suit the audience.
Innate guest centric mindset.
Ability to engage with new customers and build immediate and lasting rapport.
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Creative and adaptable team player with a winning and positive attitude.
Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Competitive compensation package (hourly with benefits)
Discounts on the latest Roark Revival
The hourly rate range for this position is $19.00 to $21.00; the hourly rate is based on the experience that you bring to the position
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Key Holder
Key holder job in Yorba Linda, CA
• Responsible for opening and closing of the store when the Retail Store Manager or Assistant is not present and operating the store in the same manner as they would. • Floor Coaching is a priority. When the RSM or RAM are not present. • Must work towards achieving assigned individual sales goals based on store whiteboard and current
wireless trends with a minimum expectation of achieving eighty percent of all individual sales goals.
• Encourage customer confidence by making the store experience interactive, engaging and reassuring.
• Completion of all E-Learnings, monthly Products and Service calls, and any other webinar or training
workshops or calls available.
• Must enter all transactions daily on the Viva Tracker at the time the sale is taking place. Key Holders
must gather all paperwork for the day they are in charge and verify that every transaction for the day
has been entered into the Viva Tracker including any completed by the Key Holder.
• Maximize customer experience per customer visit by "solving the whole problem" (as opposed to
pushing products).
• Maintain the visual appeal of your store.
• Make the most effective use of store displays and interactive devices for each of your customers.
• Use your time well, even when not serving customers (e.g., store upkeep, refresher training).
• Keep abreast of the rapidly evolving T-Mobile technology.
• Develop customer relationships and maintain contact with customers between store visits through the
TLC calls.
• Coach and develop employees