Key holder jobs in Clarkstown, NY

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: Competitive wages; $16.50 per hour Growth opportunities abound - We promote from within Paid travel with overnight stays No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner You're 18 years or older Can perform physical work of moving, bending, standing and can lift up to 50 lbs. Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Interested in traveling within and outside of your home state, with overnight hotel stays Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. Business Leader ● Meet personal and store sales and KPI goals ● Demonstrate excellent knowledge of the product to support the brand goals ● Develop sales techniques that are relevant to the market ● Establish and maintain client-base ● Leverage company tools, incentives & strategies to support meeting sales goals ● Demonstrate strong business acumen by leverage KPI's to support business-driving strategies People Leader ● Ensure effective communication between store manager & other team members ● Identify ways to keep the team motivated and engaged ● Present new & innovative ideas to support meeting business goals ● Coach team on sales floor providing relevant and consistent feedback to improve performance Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork ● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control. ● Identify product concerns and communicate inventory needs to support the business goals ● Collaborate with cross-functional business partners to support inventory goals Customer Focus: ● Ensure the highest level of customer service to each and all individuals in the store ● Build meaningful relationships with clients through strong-interpersonal skills ● Collaborate with all team members to support a superior shopping experience ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 3-4 years' prior work experience in a client-centric, sales environment ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $20/hr- $23/hr * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

As a Key Holder at Zadig & Voltaire, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store's success through expert styling, attention to detail and commitment to client satisfaction. This location is the White Plains Bloomingdale's. Responsibilities: Act as a dependable point of contact when management is off-site by assisting with store opening/closing and overseeing daily operations. Maintain a strong floor presence to drive individual sales and support the team in delivering seamless client experience. Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brand's luxury presence throughout every interaction. Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals. Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked. Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations. Demonstrate strong personal styling and product knowledge to elevate the shopping experience. Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance. Utilize the available marketing tools to engage current and new business and drive sales. Embrace and utilize technology to enhance customer experience. Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends. Requirements: Sales and Service Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals. Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience. Knowledge of retail sales techniques and a keen interest in providing personalized service. Leadership and Operations Comfortable with basic store operations, including replenishment, stocking, and visual presentation. Familiar with Retail POS systems, MS Office, and Google Docs. Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment. Excellent verbal, written, and interpersonal communication skills. Passionate about the luxury retail sector with an understanding of market trends and industry dynamics. Positive, flexible, and reliable, with a focus on contributing to the team's success. Education and Training HS Diploma Required; Associate's/bachelor's degrees preferred. Experience Minimum 2-year experience working within retail sales environment; luxury retail experience a plus

Our client, a luxury fashion brand, is seeking a Seasonal Retail Associate to help support their Woodbury Commons boutique, full-time hours. This role is temp to perm basis. Responsibilities: Greet and assist customers in a friendly and helpful manner. Answer customer inquiries, provide product information, and guide them through their shopping experience. Assist customers in locating products and making purchase decisions. Restock and organize merchandise on the sales floor to maintain a tidy and attractive store appearance. Ensure that products are properly labeled and priced. Monitor inventory levels and communicate restocking needs to the appropriate team members. Operate the cash register, handle transactions, and provide accurate change to customers. Maintain a balanced cash drawer and report any discrepancies. Assist in bagging and packaging customer purchases. Regularly perform cleaning and organizing tasks to keep the store neat and orderly. Empty trash bins, sweep, and maintain overall cleanliness. Help with the arrangement of seasonal displays and promotional materials. Work closely with the sales team to ensure a cohesive and efficient sales process. Assist colleagues with tasks and projects as needed. Communicate effectively to ensure a smooth flow of information and customer service. Requirements: High school diploma or equivalent. Previous retail experience is a plus but not required. Strong customer service and communication skills. Ability to work in a fast-paced, team-oriented environment. Attention to detail and a commitment to maintaining a clean and organized store. Basic math skills for handling transactions and counting inventory. Friendly, approachable, and customer-focused attitude. Please submit your resume for consideration! You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Are you interested in pursuing a technology-focused career that drives innovation and shapes the future of communication? Our company has consistently been a leading provider of market insights and consumer sales in the region. We gather customer perspectives and determine consumer preferences for our telecommunication client's products, services, and promotional sales through customer introduction and communication. Our clients aim to provide the most advanced technology services available, and our AT&T Cellular Sales Agents are their partners in reaching qualified customers. By having a free flow of information between our clients and our teams, we develop a deep understanding of where our clients want to be in the short term and how we can advance their technology preferences. We are seeking an AT&T Cellular Sales Agent who will gain a comprehensive understanding of the telecommunications field to effectively answer potential customer questions, troubleshoot issues, and suggest alternative service options. We are seeking an AT&T Cellular Sales Agent who is passionate about creating business opportunities and committed to staying ahead of client innovations. *What we look for in an AT&T Cellular Sales Agent:* * Build a positive image and representation of the client brand by providing informative customer service before, during, and after the sales process for residential consumers * Use communication and engagement strategies to secure new customers, achieve outreach goals, and complete sales metrics * Develop an understanding of the market region to generate more relevant marketing and sales strategies for client products * Work with the sales team and other AT&T Cellular Sales Agents to determine how client qualifications and protocols can be adequately conveyed to the customers * Utilize entry-level training on sales, customer service, client expectations, and business metrics to generate new opportunities for the client successfully * Analyze sales results to identify patterns, track market preferences, and better assist customer service and marketing strategies *Qualifications for a Successful AT&T Cellular Sales Agent:* * A high school diploma or equivalency * Previous knowledge of customer service, sales, business, management, or leadership is encouraged * Ability to properly communicate the benefits and elements of our client's services during sales orders * Reliability in time management to follow schedules and achieve planned goals for marketing, product visibility, sales, and customer service * Friendly and professional demeanor when working with customers, management, and other AT&T Cellular Sales Agents This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique. This position is a great way to gain leadership experience and grow your retail skills including: Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority. Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team. Supporting and enforcing company policies and procedures in a fair and consistent manner. Problem solving; proactively, creatively, and sometimes independently. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Opportunity to participate in our 401(K) Plan Paid Parental Leave Position Requirements Preferred experience in a specialty retail store Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

SalonCentric Key Holder - PartTime Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Sales Associate Position! SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates. Fabulous PT Benefits: * Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off! * Enjoy a generous employee discount on the best brands in the business * Bring your unique personality and join our creative and fun store teams * Enjoy continuous education on hair and beauty products * Explore growth and development opportunities within the SalonCentric and L'Oréal USA family! Team Member Competencies/Responsibilities: * Wow the Customer - Consistently deliver exceptional customer service to Salon professionals * Deliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions. * Be an Expert - Gain essential product knowledge & share exciting beauty industry trends with our customers * Collaborate - Work together in a positive team environment; achieve goals and priorities * Grow and Develop - Commit to excellence and experience endless growth opportunities * Act with Integrity - Always! Requirements: * Outstanding customer service and communication skills * Retail or related experience strongly preferred * Basic reading and math skills * Ability to use computerized point of sale system, SAP experience preferred * Must be able to work weekends as availability guidelines require * 18 years of age and High School Diploma or equivalent GED, preferred * Must be able to lift up to 20 lbs. * Must be able to stand and walk about the store throughout scheduled shift * Salary Range: From: $16.60 To: $18.60 To learn more about the position and what the company is up to, please follow us on: INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS. #SCJOB1

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You're resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. You are also responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * 2-4 years of experience in a high volume, customer-driven retail environment * Strong personal selling and customer relations experience, along with verbal and written communication skills * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 22.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Keyholder - Part-Time Greenwich, CT At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. Building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. About the Team: Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team. We're looking for a Keyholder who has experience on the sales floor and can quickly learn our policy and procedures. If you're organized, proactive, and looking for a customer-oriented role, this might be the role for you! What you'll do: Act as Manager on Duty when ASM and SM are not present. Learn all operational procedures and assist with all customer-related inquiries on the floor Oversee opening and closing procedures for the store Effectively communicate Rothy's brand story, values, and mission to our customers Support store leadership in communicating important updates to Retail Associates Assist in keeping the entry area, display area, and floor clean and tidy Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager) You have: You have had 2+ years of Retail, Hospitality, or a customer-oriented experience You have a positive attitude and a relentless focus on making sure our customers are happy You love collaborating and working in a team environment You are: You are comfortable in a fast-paced, ever-changing environment You are an excellent communicator You are a careful listener that thinks on their feet and can provide solutions in a timely manner Comfortable working on your feet up to 8 hours a day in a busy store environment; able to lift up to 25 pounds 18 years of age or older Our benefits: Wellness and Commuter Programs PTO and Wellbeing Time Employee Discount Program Pay Range $21.00-$22.00 per hour Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package. Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Please see our Privacy Policy here

Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Summary: We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service. Job Description: Key Responsibilities: Responsible for following product and shop operations. Ensure staff adherence to product and operational guidelines. Manage store opening and closing procedures. Drive sales to achieve targets. Foster a positive, team-oriented environment. Deliver exceptional customer service. Implement cost control measures. Maintain effective visual merchandising standards. Uphold safety practices at all times. Ensure compliance with company policies and procedures. Minimum Qualifications: Previous experience in customer service and sales is preferred. Must be able to open and close store as a Keyholder. Strong interpersonal and communication skills. Ability to work in a fast-paced and dynamic retail environment. Positive attitude and a passion for delivering exceptional customer service. Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently. Physical ability to unload deliveries and prepare returns when the store closes at the end of the season. Flexibility in working hours, including weekends and holidays. The pay rate for this position is $19.67 per hour. See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM's millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries. MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM: ******************** Working with us: With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards. Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM's commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person. Position Overview: As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder's primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge, build quality customer relationships that result in increased sales and repeat business. The Keyholder is expected to be the link between the management team and the sales associates and assist in performing a wide range of functions from maintaining a clientele book to merchandising the sales floor and motivate employees on objectives sales to exceed goals. The ideal candidate is a quick thinker, friendly with excellent customer service skills. Possess at least two years of previous LUXURY retail experience in a similar or supervisory role. Requirements Key Responsibilities: * Support store manager with management and coordination of the daily operations of the store. * Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed. * Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. * Engaged in promoting and selling products to ensure customer satisfaction. Experience & Key Competencies: * Must possess a minimum of 2 years luxury retail experience in a similar role. * Demonstrates an inspirational attitude that contributes to a positive team environment. * Ability to build and maintain effective working relationships with team members along with a willingness to set and maintain high standards of performance. * Ability to learn and adapt quickly in a fast-paced environment. * Strong interpersonal and communication skills * Ability to operate independently and with discretion, and work effectively under pressure. * Excellent Skills in operating personal computers, POS systems, and various software packages including MS office. * Ability to influence and negotiate.

Southern Tide, LLCGreenwich, CT - Southern Tide At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! Crew Position: The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise. Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers. Provide suggestions to management for merchandising which may improve sales. Build a personal client book. Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system effectively to perform the following tasks: routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store. Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons) Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management Operate the store consistently with the prescribed company policies and procedures for the store. Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. Safeguard the assets of the store. Maintain the integrity of the inventory. Prevent inventory shrink to the extent reasonable and appropriate. Assist in performing cycle counts, and a year-end comprehensive physical inventory. Open/close registers and store in the absence of the manager or assistant manager. What all hands on deck looks like… Strong attention to detail with proficient communication skills (oral and written) Appreciate teamwork and interacting with others Able to multitask and keep everything organized; taking initiative when needed Enjoy working in a fast-paced environment with minimal supervision or direction Comfortable being flexible when needing to problem solve Know the ropes: High School diploma or GED 2+ years of retail experience Advanced computer skills, Excel and Word Bending/stooping/kneeling required Able to lift up to 50 lbs. Ability to work varied hours and days including nights, weekends and holidays as needed This Company is an equal opportunity employer and does not discriminate against qualified applicant based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at **************. U.S. EEOC: Know Your Rights Southern Tide participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. Please click here to review our Applicant Privacy Policy.

Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM's millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries. MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM: ******************** Working with us: With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards. Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM's commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person. Position Overview: As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder's primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge, build quality customer relationships that result in increased sales and repeat business. The Keyholder is expected to be the link between the management team and the sales associates and assist in performing a wide range of functions from maintaining a clientele book to merchandising the sales floor and motivate employees on objectives sales to exceed goals. The ideal candidate is a quick thinker, friendly with excellent customer service skills. Possess at least two years of previous LUXURY retail experience in a similar or supervisory role. Requirements Key Responsibilities: Support store manager with management and coordination of the daily operations of the store. Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed. Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. Engaged in promoting and selling products to ensure customer satisfaction. Experience & Key Competencies: Must possess a minimum of 2 years luxury retail experience in a similar role. Demonstrates an inspirational attitude that contributes to a positive team environment. Ability to build and maintain effective working relationships with team members along with a willingness to set and maintain high standards of performance. Ability to learn and adapt quickly in a fast-paced environment. Strong interpersonal and communication skills Ability to operate independently and with discretion, and work effectively under pressure. Excellent Skills in operating personal computers, POS systems, and various software packages including MS office. Ability to influence and negotiate.

Hill House is seeking a Keyholder to help lead the retail team at our store in Greenwich,CT and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a full-time position with a retail schedule (including weekends). What You'll Do: Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays Work in a fast-paced environment with fastidious attention to detail Who You Are: Retail management experience or service industry management background Passion for people development and customer experiences Self-motivated with exceptional communication and motivational attitude High degree of flexibility and initiative Embraces a culture of learning and advocacy Has lived experiences with people from different backgrounds and diverse teams Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress . With its design-centric approach, Hill House Home offers impeccable quality, and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time honored categories. Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***********************.

Job Details Experienced BHC Caldwell - Caldwell, NJ Key Holder, New York Flexible Travel Open Availability (including weekends) Want to Grow with Costellos?! - We are looking for leaders! Key Holder Caldwell, NJ location Position Type: Full-Time Position Summary As a Key Holder, your focus is on the customer while maintaining inventory and operating efficiencies to ensure all customers are receiving high levels of customer service. This position is in preparation for an assistant manager position and will require managing the store independently when scheduled as the manager on duty. The Key Holder position provides leadership for the staff by maintaining the highest level of store standards. In addition to responsibilities as a Sales Associate, the Key Holder position takes an active role in training staff, overseeing store openings and closings, and protecting the store assets by maintaining operational policies and procedures. Job Functions Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Be customer ready whenever you are on the stage/sales floor Recommend related items when appropriate and executes S.A.L.E.S. process Maintain awareness of all promotions and advertisements Execute the daily operational, day-to-day goals and priorities assigned by store management Assist in the training and development of peers Actively participate in daily huddle meetings Uphold merchandising and store cleanliness standards Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized Greet every customer you make eye contact with, anywhere in the store Know the proper way to answer the telephone Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor Advise store management of any pricing errors Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys Ensure all shipments are packed out in its proper home and all overstock is away Partnering with store management, coach all store staff on inventory management best practices as they apply to each persons job duties Partnering with store management help to train visual merchandiser(s) to maintain and update plan-o-grams throughout the store Review daily, W.E.A.D. (Walk Every Aisle Daily), appearance of in-store and window displays and end caps and oversee necessary changes to improve overall presentation Monitor all store transfers and expedite all outstanding transfers Responsible for opening and closing the store and securing all store assets Process damaged and defective goods in a timely and accurate manner Protect company assets by following all loss prevention procedures; train staff on same Maintain an open and positive relationship with store management team Address all safety concerns immediately Update store management team about the progress of the store and staff on a regular basis Be a positive, consistent, and respectful role model; communicate positively regarding store management and company strategies; develop and support a positive attitude toward Costellos Ace Hardware Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly Physical Requirements Essential Physical Ability Frequency Requirement Walking Frequent Flat surfaces from point to point Standing Constant All work performed on feet Sitting None Stooping Frequent To pick up cartons at floor level Reaching Frequent To a height of 6 feet Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork Pushing/Pulling Frequent Move hand jacks from place to place Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more Climbing In-frequent Stairs in storage rooms; ladders Vision Constant Read labels, recognize boxes, safety in working Hearing Constant Safety Signals Qualifications Other Requirements: Strong leadership skills Ability to work in a fast-paced, demanding environment Excellent organization skills Strong written and verbal skills Must have reliable transportation Must be willing to work in a team, as well as independently Sense of urgency and follow through are essential Prior work experience in a retail environment and prior management experience. Costello's offers competitive wages and benefits, including: Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees Flexible Spending Account “FSA” Dependent Care FSA Generous Vacation Time Personal Time 6 Paid Holidays 401(k) Plan Company Contribution to Retirement Savings Plan Generous employee discount programs . Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.

Job Details Coasters NJ - Cresskill, NJDescription Responsibilities Main responsibilities include taking product from the shelf, packaging it for shipping, and ensuring smooth transition to the carriers Utilize technology to support the pick pack and ship process Assists all customers while on retail floor maintaining our “Customer First Policy” Performs additional tasks and special projects as assigned by store manager or his/her assistant manager Works under immediate supervision Opens and closes the store during any given shift Prior experience in hospitality, liquor store, retail store, grocery store prefered. Qualifications Expectations Availability to work Saturdays Attention to detail to ensure that the correct products are shipped out Full time employees must work 40 hrs a week Warehouse experience preferred but not required Must be able to lift 50 pounds, move boxes and stand for long periods of time Must have basic computer skills Prior experience in hospitality, liquor store, retail store, grocery store prefered.

Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Key Holder Department: Retail Reports To (Title): Store Manager FLSA - Non-Exempt Supervising Staff: Yes No **Eligible to earn incentive payments for achieving performance targets. General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Key Holder is responsible for supporting the Store Manager in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance. This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Essential Functions: Describe the duties that define the core responsibilities of the job. • Partner with sales specialists and store associates to improve overall customer and donor experience, achieving sales goals and KPIs. • Lead a high performing customer first orientated team. Coach and provide feedback to the team as necessary to ensure all customers and donors serviced in the store are given the full CARE experience in line with brand strategies. • Manage customer flow to ensure the best possible experience and that every customer is engaged. • Lead by example by setting the standard to deliver excellent service to customers. • Drive partnership on the selling floor between sales specialists and store associates. • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development. • Resolve all customer complaints and issues quickly, efficiently and with respect resulting in an overall positive experience. Partner with the Store Manager where necessary. • In absence of the Store manager, responsible for executing all operations. • Possess a strong understanding of the business and effectively communicate needs and ideas to elevate the business. • Assist Store Manager in driving Goodwill brand loyalty through coaching sales team to share knowledge of Goodwill Rewards program and Mission, consistently educating customers of the benefits of participation. • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations. • Communicate product needs to the stock team ensuring that flow of product to the floor is quick and efficient. • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction. • Enforce and support Store Manager in holding team accountable to Company policies and procedures. • Additional duties as required. Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. Overall responsibility of the store and day to day operations as mentioned above. In addition, the Key Holder will support the store leadership team with employee relations issues as designated. • Report all employee relation issues in a timely and effective manner, partnering with the Store Manager and HR when necessary. • Assist the Store Manager to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates. • Continually provide feedback to the Store Manager on employee level of proficiency in their role and support with training and development. • Assist in ensuring the integrity of staff's time and attendance. • Ensure Dress Codes and Uniforms are always professional, reflective of Brand image and always adhered to. • Enforce of all company policies and procedures, standards of operations and support leadership team. Benchmarks: Describe the minimum benchmarks. The following benchmarks must be meet as follows: Customer Service: • Verbally great customer and offer assistance within 30 seconds. • Inform all customers of weekly sale color and newly produced color, make announcement every 15 minutes. • Offer customer a shopping cart or basket while in the store. • Keep sales floor and fitting rooms clean and free of clutter, hangers and clothes off the floor. • Answer the phone in a professional manner. If stationed on the register: • Greet all customers with a warm greeting, a smile, eye contact, positive attitude ask each customer if they are a Goodwill Rewards Member, if not, discuss benefits and offer to enroll the customer ask each customer to Round Up their purchase and discuss our Mission. • Thank each customer for their purchase, hand them the receipt, invite them back to the store • Keep register area clean and free of clutter. • Round Up goal = 43% If requested to work production, the benchmarks are as follows: Empty Z rack = 15 min (85 pieces) Empty grey cart of wares = 15 min (35 pieces) Empty grey cart of shoes = 15 min (35 pieces) Sort: 1 blue bin = 1 hour Hang: 2 racks = 1 hr (170 pieces) Tagging: 15 min per z rack (4 z racks an hour, 340 pieces) Wares: 1 hour = 2 grey cart of wares (70 pieces/hr) Shoes: 1 hour = 2 grey cart of shoes (70 pieces/hr) Textiles: 2 hours = 1 complete rack of textiles Benchmarks are subject to change to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: • Minimum 1+ year experience in retail store supervisory required. • High School Diploma, equivalent, or combination of education and relevant experience required. Skills Required: Describe the minimum skills required or preferred • Proven ability to drive and exceed individual and store results. • Proven ability to build lasting relationships with customers and colleagues. • Ability to adapt to and engage with different customers. • Strong interpersonal and communication skills (verbal and written) with customers, sales leadership team and colleagues. • Demonstrated collaborative skills and ability to work well within a team. • Ability to receive feedback and take action when appropriate. • Accuracy and attention to detail required. • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors. • See Attached Physical Demand Analysis

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You're resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. You are also responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2-4 years of experience in a high volume, customer-driven retail environment Strong personal selling and customer relations experience, along with verbal and written communication skills Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 18.00 USD - 22.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Key Holder Department: Retail Reports To (Title): Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: Yes No * For a limited time, you will receive a $500 sign-on bonus after successfully completing your introductory 90-day period. PLUS earn weekly bonuses for meeting your store goals* General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Key Holder is responsible for supporting the Store Manager in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance. This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Essential Functions: Describe the duties that define the core responsibilities of the job. • Partner with sales specialists and store associates to improve overall customer and donor experience, achieving sales goals and KPIs. • Lead a high performing customer first orientated team. Coach and provide feedback to the team as necessary to ensure all customers and donors serviced in the store are given the full CARE experience in line with brand strategies. • Manage customer flow to ensure the best possible experience and that every customer is engaged. • Lead by example by setting the standard to deliver excellent service to customers. • Drive partnership on the selling floor between sales specialists and store associates. • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development. • Resolve all customer complaints and issues quickly, efficiently and with respect resulting in an overall positive experience. Partner with the Store Manager where necessary. • In absence of the Store manager, responsible for executing all operations. • Possess a strong understanding of the business and effectively communicate needs and ideas to elevate the business. • Assist Store Manager in driving Goodwill brand loyalty through coaching sales team to share knowledge of Goodwill Rewards program and Mission, consistently educating customers of the benefits of participation. • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations. • Communicate product needs to the stock team ensuring that flow of product to the floor is quick and efficient. • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times. • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction. • Enforce and support Store Manager in holding team accountable to Company policies and procedures. • Additional duties as required. Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. Overall responsibility of the store and day to day operations as mentioned above. In addition, the Key Holder will support the store leadership team with employee relations issues as designated. • Report all employee relation issues in a timely and effective manner, partnering with the Store Manager and HR when necessary. • Assist the Store Manager to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates. • Continually provide feedback to the Store Manager on employee level of proficiency in their role and support with training and development. • Assist in ensuring the integrity of staff's time and attendance. • Ensure Dress Codes and Uniforms are always professional, reflective of Brand image and always adhered to. • Enforce of all company policies and procedures, standards of operations and support leadership team. Benchmarks: Describe the minimum benchmarks. The following benchmarks must be meet as follows: Customer Service: • Verbally great customer and offer assistance within 30 seconds. • Inform all customers of weekly sale color and newly produced color, make announcement every 15 minutes. • Offer customer a shopping cart or basket while in the store. • Keep sales floor and fitting rooms clean and free of clutter, hangers and clothes off the floor. • Answer the phone in a professional manner. If stationed on the register: • Greet all customers with a warm greeting, a smile, eye contact, positive attitude ask each customer if they are a Goodwill Rewards Member, if not, discuss benefits and offer to enroll the customer ask each customer to Round Up their purchase and discuss our Mission. • Thank each customer for their purchase, hand them the receipt, invite them back to the store • Keep register area clean and free of clutter. • Round Up goal = 43% If requested to work production, the benchmarks are as follows: Empty Z rack = 15 min (85 pieces) Empty grey cart of wares = 15 min (35 pieces) Empty grey cart of shoes = 15 min (35 pieces) Sort: 1 blue bin = 1 hour Hang: 2 racks = 1 hr (170 pieces) Tagging: 15 min per z rack (4 z racks an hour, 340 pieces) Wares: 1 hour = 2 grey cart of wares (70 pieces/hr) Shoes: 1 hour = 2 grey cart of shoes (70 pieces/hr) Textiles: 2 hours = 1 complete rack of textiles Benchmarks are subject to change to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: • Minimum 1+ year experience in retail store supervisory required. • High School Diploma, equivalent, or combination of education and relevant experience required. Skills Required: Describe the minimum skills required or preferred • Proven ability to drive and exceed individual and store results. • Proven ability to build lasting relationships with customers and colleagues. • Ability to adapt to and engage with different customers. • Strong interpersonal and communication skills (verbal and written) with customers, sales leadership team and colleagues. • Demonstrated collaborative skills and ability to work well within a team. • Ability to receive feedback and take action when appropriate. • Accuracy and attention to detail required. • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors. • See Attached Physical Demand Analysis