Key holder job description

$500 SIGN ON BONUS FOR JOINING OUR TEAM! (Details to follow)

Summary:

Keyholders are responsible for the opening and closing operations of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Responsibilities:

· Manage the store in the absence of management, demonstrating outside sales and customer service.

· Mentoring sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).

· Adhere to U.S. Customs regulations and all company policies and procedures.

· Ensuring client concerns are solved professionally

· Act as role models of professionalism, ethical behavior and effective decision making at all time.

· Delegating tasks and following-up to ensure task completion.

· Motivating associate to perform at a high level

· Training employees to interact with clients in a professional manner

Education & Experience:

· Minimum of three (3) years of retail experience

· Minimum of one (1) year of previous customer service or selling experience

· Ability to work in fast-paced environment

· Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)

· Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements:

· Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!

· Must present professional appearance while interacting with clients

· Must be team oriented

Must participate in semi-annual inventory

· Must pass airport security background

Physical Requirements:

· Must be able to lift up to 25lbs

· Must be able to stand and/or walk for eight hours per shift

· Must be able to bend, kneel, and stoop.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice

There are brands you work for, and there are those that you want to be a part of. At Lane Bryant, we strive to be the latter- to be more than a specialty fashion brand. Our personalized service, empathetic experiences, and Lane Bryant community keep us connected to our customer (and each other) in unique ways, making us the longest-standing and most-loved brand in the plus-size market. We are truly customer-obsessed- responding to her needs, creating confidence, and inspiring a lifetime of possibilities with a combination of modern, upbeat fashion, flattering fit, innovative design solutions and uncompromised comfort for every corner of her life. We offer sizes 10-40 across our apparel, accessories, Cacique intimates and LIVI activewear.

If you love fashion and want to be a part of a healthy, thriving, and inclusive brand, Lane Bryant is your place. Create your Lane with us at our Columbus, Ohio brand headquarters or at any of our stores nationwide. For more information, visit www.lanebryant.com.

Ready to apply? We currently have an opportunity for a Key Holder to join our team located at our Store 6399-Fox
River-LaneBryant-Appleton,
WI 54915.

Position Overview:

Keyholders are required to:
SERVICE
Communicate and motivate store teams to achieve optimal business results Drive to achieve Store Goals for the Year/Month/Week/Day/SegmentSupport the continuation of a team selling Store environment that delivers a fashion focused Lane Bryant experience for our ClientSupport Lane Bryant selling, incentive and product knowledge strategies Assist leadership team (Store Manager, ASM, SL) in the Roles Leader function

EXECUTION
Hold keys to the store and can open and/or close the store on lower volume days (beginning of week and non-holiday periods) Assist Leadership Team in execution of merchandise and marketing promotion Support store team in maintaining brand standards Ensure that all operational and shipment tasks are completed efficiently Perform and reinforce all loss prevention and safety policies and procedures Provides excellent customer service to our guests Responsible for selling directly with our customers

TALENT
Coach Associates to create an enjoyable shopping experience for all ClientsAssist Leadership Team in New Hire on boarding and training of existing Associates

QUALIFICATIONS
Proven ability to deliver sales results Strong communication and customer service skills1- 3 years of specialty retail experience Prior sales leadership experience preferred High school diploma required Bachelor's degree preferred
PHYSICAL REQUIREMENTS
Ability to reach, push, pull, stand, squat and bend for up to 4 hours or longer as necessary.Ability to use common tools.Able to operate computerized register system.Must be able to meet store banking requirements and to respond to store alarm problems, as needed.Able to lift as much as 50 pounds.Able to climb an 8-foot ladder.

Location:
Store 6399-Fox
River-LaneBryant-Appleton,
WI 54915
Position Type:
Regular/Part time
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

BBW Key Holder-BELL TOWER - (03DQ4) Description Supports delivering sales plan through effective execution of store and operational tasks.
Building High Performing Teams:

Participates in the hiring process by screening and scheduling interviews for candidates
Responsible for leadership tasks as delegated by the store manager
Provide individual and team performance feedback and recommendations to managers
Coach and reward in the moment to maximize selling potential of associates
Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
Support onboarding and continued training of sales associates

Selling Effectiveness:

Lead and model the selling and customer experience standards
Lead selling efforts to meet selling goals during scheduled shifts
Ensure associates consistently execute to the selling model
Display knowledge of product, company policies and store strategies
Set the direction and goals for the day/shift when associates arrive for work
Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

Support replenishment activities that keep the store full and abundant
Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
Responsible for communicating any issues during opening/closing shifts to the store manager
Maintain policies and procedures
Lead operational teams*
Incorporate Loss Prevention and safety messages into daily operations

*Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.
Qualifications
Preferably an existing sales associate that aspires for management role
Ability to foster a customer focused selling culture
Demonstrated results (selling and operational)
Available for varied weekly shifts including weekend, closing and peak shifts
Ability to provide in the moment coaching to associates

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. Primary Location: United States-Florida-Fort MyersWork Locations: 050521/00874/Bell Tower BELL TOWER SHOPS-2199 13499 US 41 SE FORT MYERS 33907Job: FieldOrganization: BBW StoreSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Part-time Job Level: Day JobJob Posting: Oct 5, 2022, 5:13:01 PM