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Key Holder Vs Assistant Front End Manager

The differences between key holders and assistant front end managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a key holder and an assistant front end manager. Additionally, an assistant front end manager has an average salary of $35,989, which is higher than the $31,779 average annual salary of a key holder.

The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for an assistant front end manager are basic math, leadership, and customer service.

Key holder vs assistant front end manager overview

Key HolderAssistant Front End Manager
Yearly Salary$31,779$35,989
Hourly rate$15.28$17.30
Growth Rate-6%6%
Number Of Jobs431,956208,520
Job Satisfaction4-
Most Common DegreeHigh School Diploma, 35%Bachelor's Degree, 44%
Average Age4343
Years Of Experience66

What does a Key Holder do?

A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.

What does an assistant front end manager do?

An assistant front-end manager act as an aid in the management of front-end operations to ensure customer satisfaction and in the recruitment, training, and guidance of front-end employees. He/she ensures strict compliance with company policies and maintains an overall management style to follow best company practices. Also, he/she must be skilled at optimizing profits by applying cost-control, resolving customer issues, and must have excellent interpersonal skills and customer service to exceed customer expectations.

Key holder vs assistant front end manager salary

Key holders and assistant front end managers have different pay scales, as shown below.

Key HolderAssistant Front End Manager
Average Salary$31,779$35,989
Salary RangeBetween $25,000 And $39,000Between $28,000 And $45,000
Highest Paying CityNew York, NY-
Highest Paying StateWisconsin-
Best Paying CompanyConnecticut Children's Medical Center-
Best Paying IndustryManufacturing-

Differences between key holder and assistant front end manager education

There are a few differences between a key holder and an assistant front end manager in terms of educational background:

Key HolderAssistant Front End Manager
Most Common DegreeHigh School Diploma, 35%Bachelor's Degree, 44%
Most Common MajorBusinessBusiness
Most Common CollegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Key holder vs assistant front end manager demographics

Here are the differences between key holders' and assistant front end managers' demographics:

Key HolderAssistant Front End Manager
Average Age4343
Gender RatioMale, 28.1% Female, 71.9%Male, 34.1% Female, 65.9%
Race RatioBlack or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 10.2% Unknown, 4.8% Hispanic or Latino, 15.6% Asian, 6.8% White, 62.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between key holder and assistant front end manager duties and responsibilities

Key Holder Example Responsibilities.

  • Achieve and exceed store and company sales and KPI goals.
  • Manage monetary transactions and POS operations.
  • Used upselling techniques daily when selling gaming systems and accessories.
  • Maintain operational duties in the manager's absence including scheduling and review of KPI reports.
  • Used social networking, such as Facebook, to keep customers update on new arrivals and merchandise.
  • Maintain a cleanly environment for customers, employees, and other animals, especially after any pet messes.
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Assistant Front End Manager Example Responsibilities.

  • Perform duties including refunds, handling customer complaints, multiple phone lines, operate cash register and process payroll.
  • Count checks, WIC checks, and payroll checks to make sure they reconcile with corporate reports.
  • Handle attendance and punctuality, performance evaluations, implement policies and procedures, provide guidelines for database clean-up and informal training.
  • Work after school bringing shopping carts in from the parking lot and bagging the customer's groceries.
  • Assist with front end activities; checking out customers, bagging groceries, and carrying out groceries.
  • Reconcile WIC account balances to WIC return reports enter adjusting entries if incorrect items post by cashier and resubmit to WIC.
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Key holder vs assistant front end manager skills

Common Key Holder Skills
  • Sales Floor, 18%
  • Product Knowledge, 11%
  • Visual Standards, 9%
  • Bank Deposits, 7%
  • Loss Prevention, 7%
  • Store Management, 6%
Common Assistant Front End Manager Skills
  • Basic Math, 22%
  • Leadership, 14%
  • Customer Service, 13%
  • Cash Handling, 11%
  • Performance Reviews, 10%
  • POS, 9%