Key holder vs key carrier

The differences between key holders and key carriers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a key carrier has an average salary of $32,262, which is higher than the $31,779 average annual salary of a key holder.

The top three skills for a key holder include sales floor, product knowledge and visual standards. The most important skills for a key carrier are store sales, store operations, and customer issues.

Key holder vs key carrier overview

	Key Holder	Key Carrier
Yearly salary	$31,779	$32,262
Hourly rate	$15.28	$15.51
Growth rate	-6%	-6%
Number of jobs	431,956	82,534
Job satisfaction	4	-
Most common degree	High School Diploma, 35%	High School Diploma, 34%
Average age	43	49
Years of experience	6	-

What does a key holder do?

A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.

What does a key carrier do?

A key carrier is primarily in charge of opening and closing business establishments. Because they are typically the first team member to come into the workplace, it is often their duty to set-up alarm systems, clean the sales floor and other areas, arrange shelves or tables, and prepare for the incoming customers. Should there be any problems, it is essential to report to the manager right away. Furthermore, a key carrier must maintain an active communication line with all co-workers while enforcing the company's policies and regulations.

Key holder vs key carrier salary

Key holders and key carriers have different pay scales, as shown below.

	Key Holder	Key Carrier
Average salary	$31,779	$32,262
Salary range	Between $25,000 And $39,000	Between $26,000 And $39,000
Highest paying City	New York, NY	-
Highest paying state	Wisconsin	-
Best paying company	Connecticut Children's Medical Center	-
Best paying industry	Manufacturing	-

Differences between key holder and key carrier education

There are a few differences between a key holder and a key carrier in terms of educational background:

	Key Holder	Key Carrier
Most common degree	High School Diploma, 35%	High School Diploma, 34%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	-

Key holder vs key carrier demographics

Here are the differences between key holders' and key carriers' demographics:

	Key Holder	Key Carrier
Average age	43	49
Gender ratio	Male, 28.1% Female, 71.9%	Male, 36.2% Female, 63.8%
Race ratio	Black or African American, 8.6% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 6.2% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	9%	9%

Differences between key holder and key carrier duties and responsibilities

Key holder example responsibilities.

Achieve and exceed store and company sales and KPI goals.
Manage monetary transactions and POS operations.
Used upselling techniques daily when selling gaming systems and accessories.
Maintain operational duties in the manager's absence including scheduling and review of KPI reports.
Used social networking, such as Facebook, to keep customers update on new arrivals and merchandise.
Maintain a cleanly environment for customers, employees, and other animals, especially after any pet messes.

Key carrier example responsibilities.

Achieve and exceed store and company sales and KPI goals.
Used KRONOS proficiently on a daily basis to monitor staff clock in/out and to compile payroll bi-weekly.
Handle payments at the POS, stock the storefront as needed, and answer customer questions and inquiries.
Train and develop new associates on POS system, proper formatting of the store, and key sales tactics.
Analyze and study various reports in order to make merchandising, selling, staffing, and payroll planning decisions.
Maintain cleanliness and organizational standards.

Key holder vs key carrier skills

Common key holder skills

Sales Floor, 18%
Product Knowledge, 11%
Visual Standards, 9%
Bank Deposits, 7%
Loss Prevention, 7%
Store Management, 6%

Common key carrier skills

Store Sales, 21%
Store Operations, 18%
Customer Issues, 12%
Cleanliness, 5%
Basic Math, 4%
Math, 4%

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Sales Industry
Key Holder
Key Holder vs Key Carrier

Updated January 8, 2025

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