A keyholder is in charge of opening and closing a store and performing other managerial work. Your job is to assist the customers when they need help and ensure that the store is clean and well organized. Your responsibilities include getting early to the store to open and start preparations for the day's work and handle the alarm system. You are to assist your teammates during periods of high customer volume and attend to customer requests or inquiries, set employee schedules, and offer support and training to new employees. You are also expected to identify problems with working conditions and report to the management.
You need a high school diploma or GED and at least 3 years' retail experience to be considered for this job position. Apart from this, you need to possess excellent organization and time management skills. You must be presentable, diligent, have a friendly nature, and pay attention to details. Your average annual salary will be $25,756.
There is more than meets the eye when it comes to being a key holder/manager. For example, did you know that they make an average of $28.08 an hour? That's $58,410 a year!
When it comes to the most important skills required to be a key holder/manager, we found that a lot of resumes listed 19.4% of key holder/managers included customer service, while 10.8% of resumes included special events, and 8.5% of resumes included sales floor. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the key holder/manager job title. But what industry to start with? Most key holder/managers actually find jobs in the retail and hospitality industries.
If you're interested in becoming a key holder/manager, one of the first things to consider is how much education you need. We've determined that 29.2% of key holder/managers have a bachelor's degree. In terms of higher education levels, we found that 1.6% of key holder/managers have master's degrees. Even though some key holder/managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a key holder/manager. When we researched the most common majors for a key holder/manager, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on key holder/manager resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a key holder/manager. In fact, many key holder/manager jobs require experience in a role such as sales associate. Meanwhile, many key holder/managers also have previous career experience in roles such as cashier or assistant manager.