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Key holder/manager vs key carrier

The differences between key holder/managers and key carriers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a key holder/manager has an average salary of $35,371, which is higher than the $32,262 average annual salary of a key carrier.

The top three skills for a key holder/manager include customer service, cash handling and sales floor. The most important skills for a key carrier are store sales, store operations, and customer issues.

Key holder/manager vs key carrier overview

Key Holder/ManagerKey Carrier
Yearly salary$35,371$32,262
Hourly rate$17.01$15.51
Growth rate--6%
Number of jobs177,39482,534
Job satisfaction--
Most common degreeHigh School Diploma, 37%High School Diploma, 34%
Average age4349
Years of experience6-

What does a key holder/manager do?

A key holder/manager is primarily in charge of opening and closing stores, ensuring that it is secure and in good condition. Moreover, they also are responsible for maintaining the cleanliness of surroundings, managing the surveillance cameras and alarm systems, responding to calls and correspondence, and assisting cashiers or staff when there's an overwhelming amount of customers. A key holder/manager may also participate in helping clients, putting the priority on customer satisfaction. Furthermore, it is essential to implement all policies and regulations to ensure that the store is running smoothly.

What does a key carrier do?

A key carrier is primarily in charge of opening and closing business establishments. Because they are typically the first team member to come into the workplace, it is often their duty to set-up alarm systems, clean the sales floor and other areas, arrange shelves or tables, and prepare for the incoming customers. Should there be any problems, it is essential to report to the manager right away. Furthermore, a key carrier must maintain an active communication line with all co-workers while enforcing the company's policies and regulations.

Key holder/manager vs key carrier salary

Key holder/managers and key carriers have different pay scales, as shown below.

Key Holder/ManagerKey Carrier
Average salary$35,371$32,262
Salary rangeBetween $21,000 And $57,000Between $26,000 And $39,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between key holder/manager and key carrier education

There are a few differences between a key holder/manager and a key carrier in terms of educational background:

Key Holder/ManagerKey Carrier
Most common degreeHigh School Diploma, 37%High School Diploma, 34%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Key holder/manager vs key carrier demographics

Here are the differences between key holder/managers' and key carriers' demographics:

Key Holder/ManagerKey Carrier
Average age4349
Gender ratioMale, 31.0% Female, 69.0%Male, 36.2% Female, 63.8%
Race ratioBlack or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.6% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 10.7% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 6.2% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage9%9%

Differences between key holder/manager and key carrier duties and responsibilities

Key holder/manager example responsibilities.

  • Manage all aspects of day-to-day business operations including budget, payroll, scheduling, problem solving, inventory, company database.
  • Register management of POS system and merchandise returns
  • Operate various POS functions including cash drops, inventory, train new employees, beginning and closing of day, etc.
  • Control expenses including staff schedules and payroll
  • Provide leadership, coaching, and improvement initiative to improve the operational efficiency.
  • Communicate and coordinate with other on-campus organizations and develop leadership and schedule building skills.
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Key carrier example responsibilities.

  • Achieve and exceed store and company sales and KPI goals.
  • Used KRONOS proficiently on a daily basis to monitor staff clock in/out and to compile payroll bi-weekly.
  • Handle payments at the POS, stock the storefront as needed, and answer customer questions and inquiries.
  • Train and develop new associates on POS system, proper formatting of the store, and key sales tactics.
  • Analyze and study various reports in order to make merchandising, selling, staffing, and payroll planning decisions.
  • Maintain cleanliness and organizational standards.
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Key holder/manager vs key carrier skills

Common key holder/manager skills
  • Customer Service, 22%
  • Cash Handling, 12%
  • Sales Floor, 10%
  • Retail Store, 8%
  • Paperwork, 8%
  • Product Knowledge, 5%
Common key carrier skills
  • Store Sales, 21%
  • Store Operations, 18%
  • Customer Issues, 12%
  • Cleanliness, 5%
  • Basic Math, 4%
  • Math, 4%