Key Holder - Americana
Key holder job in Manhasset, NY
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI's to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years' prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $20/hr- $23/hr *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Keyholder
Key holder job in Huntington Station, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at the Walt Whitman Mall in Huntington Station, New York we are currently recruiting for a Part-time Key Holder to join our team!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
Open and close the store, ensuring all security procedures are followed.
Handle cash management responsibilities, including deposits and safe counts.
Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay rate for this position at commencement of employment is expected to be $16.50-18.50/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay rate at any time.
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Jewelry Sales Associate
Key holder job in New York, NY
About Spur
Spur renovates inherited and heirloom jewelry into contemporary pieces that can be worn every day. We also work on custom fine jewelry projects from scratch.
We're a growing team of 18 headquartered in Flatiron, NYC. We pride ourselves on our creative problem solving and storytelling.
Benefits include over 25 paid days off per year, health, dental, vision, weekly team lunches, quarterly team events, merchandise discounts and more.
Associate Client Consultant (Jewelry Sales Associate)
This is an entry level position for a candidate who is eager to gain experience in Fine Jewelry. You will be working with very experienced colleagues and well situated to learn about many facets of the industry.
This is an in-person full time role in NYC.
Responsibilities
Compose written proposals and communicate with clients throughout their projects including scheduling / rescheduling appointments and uploading relevant project information to our database.
Keep client materials organized and assist with communicating project updates throughout the production timeline.
Draft and send invoices.
Coordinate shipping.
Assist with very detail oriented communication with external vendors.
Set up projects for repairs, resizes, and production with our in-house team.
Organize and manage the client gold recycling process.
Attend client team meetings.
Qualifications
Fine Jewelry professional experience or relevant coursework.
Retail or customer service experience.
Professional or personal writing experience (fiction, poetry, copy) in English.
About You
You're adaptable and agile at learning new processes and technologies.
History, nuance, and details are very important to you.
You have a high standard for spelling, grammar, and written details.
You're a great communicator and confident in your verbal and written correspondence.
You are confident in your written communication without the assistance of AI.
You have a deep appreciation for vintage, antique and estate jewelry.
You have a growing interest in sustainability and recycling.
You're comfortable communicating about jewelry with clients around all kinds of milestones, not limited to, but including: death, miscarriage, divorce, and illness.
You're comfortable working with colleagues and clients across identities and cultures.
You've taken a look at our work and align with our overall aesthetic vision.
You have a collaborative mindset and enjoy working with a team of excellent colleagues.
Bonuses
Bench experience.
Command of Airtable.
Command of Adobe Creative Suite, especially Photoshop.
Knowledge of common fine jewelry fabrication techniques.
To Apply, please provide your:
Cover letter.*
*Please note that cover letters written with AI will be automatically declined.
Resume
Jewelry design portfolio if applicable
and send to ********************** for review.
Thank you!
Store Associate
Key holder job in New York, NY
This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store. As a store associate, you will be assisting and speaking to customers to sell Pokémon singles and sealed products , as well as building and maintaining the PokéCourt community.
This is a fast-paced, creative, and sales-driven role that requires enthusiasm, organizational and effective communication skills. You will be representing the brand, ensuring a welcoming and exciting environment for Pokémon fans of all backgrounds.
Key responsibilities
Sales & Community Engagement- Engage with customers in-store to provide product recommendations, share knowledge of Pokémon and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers.
Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when receiving their package.
Store Operations - Stock, organize and restock Pokémon singles and sealed products. Complete trade-ins following PokéCourt buying policies. Promote PokéCourt social platforms.
Qualifications
Energetic and wholesome sales persona - comfortable speaking to customers, maintaining positive and wholesome energy to entertain and engage, and able to create a supportive, inclusive environment to connect with diverse audiences.
Agile and strong sales acumen - strong mind for sales technique, knowing how to pivot sales strategies quickly based on customer response, upselling when appropriate.
Strong mindfulness & ability to multitask - able to manage different tasks at the same time, while maintaining close attention to the smaller details of each task (e.g., remembering customers and conversations, keeping track of product and orders)
Strong customer service skills - ability to provide customer service that is thoughtful, professional, and positive with emphasis on building a strong and wholesome community of collectors and Pokémon fans.
Pokémon & TCG knowledge - baseline knowledge of Pokémon and ability to identify / discuss / provide guidance to customers on the different TCG sets and products (or fast ability to learn the different Pokémon sets and products), as well as drive and engage in general conversations about Pokémon IP
Vending/Buying History - ability to use different pricing strategies to purchase, sell or negotiate on cards or sealed products.
Strong mind for teamwork and community - community-oriented behavior that strives to positively construct and contribute to a positive community environment, able to collaborate well with other team members as well as the broader customer audience.
Physical ability to lift boxes and cases, as well as unload pallets.
What we offer
Fun, supportive, creative, and fast-growing work environment at the forefront of Pokémon TCG
A fun team of collectors and Pokémon enthusiasts who care deeply about the community and prioritize longstanding joy in the collector community over making a quick buck.
Growth opportunities and increase responsibilities as the business grows.
Competitive compensation: $20-25 per hour
Daily lunch or dinner, depending on the shift.
Healthcare stipend and monthly commuter benefits
About Us
The Poké Court is a small business in the heart of New York City, and our mission is to build a fun Pokémon experience for all fans. We are a woman-owned, minority-owned LGS dedicated 100% to Pokémon TCG, and all employees are Pokémon TCG collectors, players, and fans. As a fast-growing brand, we work to meet the needs of Pokémon fans in NYC and worldwide, while also keeping the community and customer experience at the forefront of our mission. We service customers through our brick-and-mortar shop in Chelsea, our online store thepokecourt.com, and through our daily Whatnot shows.
Retail Salesperson
Key holder job in New York, NY
Job Description: Sales Associate - NYC Showroom / Store
Type: Full-Time, In-Person
Industry: Fashion, Women's Contemporary Apparel
Saint Art is a New York-based ready-to-wear brand redefining modern fashion with elevated denim and effortlessly chic, re-conceptualized styles. Saint Art is carried in 150+ U.S. retailers with a growing direct-to-consumer business and international expansion planned for 2025. Known for sharp price points and a balance of quality and design, we are a brand at the intersection of innovation, accessibility, and modern luxury.
Role Overview
We are seeking a Sales Associate for our NYC showroom and retail store. This individual will be responsible for delivering exceptional customer service, achieving sales goals, and cultivating strong client relationships.
The ideal candidate has experience in women's contemporary or luxury fashion, a proven track record of clienteling, and a keen sense of style and trends. Comfort with social media is preferred to help showcase product and engage with the brand's community.
Key ResponsibilitiesSales & Client Experience
Achieve individual and store sales goals while providing a personalized, elevated shopping experience.
Deliver exceptional customer service, aligning with Saint Art's brand values and client journey.
Demonstrate deep product knowledge and communicate Saint Art's brand message authentically.
Stay informed about current fashion trends and styling techniques to offer clients thoughtful guidance and styling advice.
Client Relationship Management
Maintain an organized and accurate client book, capturing meaningful customer data.
Proactively follow up with clients to provide styling updates, notify them about new arrivals, and personalize their experience.
Build long-term client relationships to encourage loyalty and repeat visits.
Social Media Support
Use social media platforms to highlight store offerings, styling ideas, and engage with clients in line with brand guidelines.
Collaborate with the marketing team to support in-store content creation when needed.
Share client insights to help improve product assortments and marketing efforts.
Team Collaboration
Work collaboratively with fellow associates and managers, fostering open communication and teamwork.
Contribute to a positive store environment by supporting team objectives and sharing ideas to improve the client experience.
Operations & Store Standards
Execute daily operational tasks, including opening and closing procedures, inventory management, and maintaining store cleanliness.
Uphold visual merchandising standards, ensuring the showroom reflects the brand identity and seasonal direction.
Follow company policies and procedures to maintain a smooth back-of-house operation.
Qualifications
2-3 years of retail experience in women's fashion, luxury, or contemporary apparel.
Strong clienteling skills, ideally with an active client book.
Proficiency with social media platforms to support store marketing efforts.
Excellent communication and interpersonal skills with a customer-first mindset.
Highly organized and detail-oriented, with the ability to multi-task in a fast-paced environment.
Knowledge of Shopify or similar POS systems is a plus.
Compensation
A reasonable estimate of the current hourly range is $18.00 USD to $21.00 USD.
Additional benefits include:
Employee discount on all Saint Art products.
Career growth potential as the brand expands.
Why Join Saint Art
Be part of a growing, dynamic fashion brand in New York City.
Collaborative and creative environment where your contributions have a direct impact.
Gain hands-on experience across retail, styling, and client relations
Retail Salesperson, High Jewelry (New York)
Key holder job in New York, NY
Overview: David Webb is seeking a senior sales professional for our Madison Avenue flagship. We are one of the world's most exclusive fine jewelry houses, based (and manufactured) in New York. Minimum 10 years' experience in Luxury Retail, preferably in High Jewelry.
Candidates must already be based in the New York area - relocation will not be provided.
Contact us at *********************.
Company Overview:
Founded in New York City in 1948, David Webb is an iconic, luxury design House whose namesake founder redefined high jewelry. Known for creating exquisitely crafted, bold and unique jewelry, David Webb is widely considered one of the most influential designers of the 20th century.
Today, each David Webb creation is imbued with artisanal excellence and handwork, while drawing inspiration from a vast archive of over 40,000 original renderings, records, and design ideas. Form is essential in all David Webb jewels, and bold color, hand-hammered gold, intricate enamel work, and whimsical animal pieces continue to be prominently featured in the company's collections.
We are headquartered in an historic Neo-Classical building on Madison Avenue in New York's Upper East Side. 28 long-tenured master jewelers continue many of David Webb's own traditions, hand-crafting each piece in a workshop directly above the Company's flagship boutique. In addition to its New York City flagship, David Webb has boutiques in Beverly Hills, CA, and Doha, Qatar and is sold through an exclusive network of department and specialty stores nationwide.
Position Overview
The Company's flagship boutique is located on 74th and Madison on Manhattan's Upper East Side. You'll be directly responsible for building our customer base in the region; we are not a heavy “walk-in” brand, so both cultivating existing clients, and developing and executing strategies to bring in new customers, will be critical.
Responsibilities
• Generate and manage client relationships through a combination of innovative business ideas and traditional clienteling.
• Represent David Webb at meetings, events, charity dinners and other work-related functions.
• Initiate and manage activities for new product launches, events and activities to enhance visibility in the market and increase net sales.
• Constantly work to improve the New York boutique's look and feel, including in-store product merchandising
• Develop store team's performance goals, and update management through reporting metrics. Provide the highest levels of customer service to support the growth of sales and client retention.
• Attend key brand functions as needed, including trade shows both domestic and abroad.
Qualifications
• Minimum 10 years' proven track record in high-/ ultra-luxury sales; specific experience in high jewelry sales is a strong plus, if not an absolute requirement.
• Must have an excellent understanding of the luxury client experience, with demonstrated success acquiring and retaining customers.
• Strongly entrepreneurial and self-sufficient - capable of identifying opportunities, triaging based on business goals, communicating effectively, and executing with minimal oversight.
• Capacity to manage diverse projects and people simultaneously.
• Specific experience with the luxury market in New York is required.
• Comfort with office software (Excel, Word, Outlook) and Gsuite. Must be able to work with (or learn) industry-specific platforms such as BusinessMind and Navision.
• Demonstrated expertise using digital and social media (e.g., Instagram) to support customer acquisition and retention.
• Excellent written, verbal, and interpersonal communication skills. Must have high attention to detail.
• Ability to travel in the US market and abroad up to 30%
• Flexibility to work on evenings, weekends and holidays, as needed
• Fluency in a second language - ideally Arabic, Mandarin, or French - is a plus.
The position will be based in our New York boutique, and RELOCATION WILL NOT BE PROVIDED.
Interested candidates should email cover letter and resume to *********************, with “New York Boutique” in the subject line.
Luxury Sales Associate
Key holder job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
Seasonal Sales Associate
Key holder job in New York, NY
OUR MISSION
Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.
OUR VALUES
We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.
We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work.
POSITION SUMMARY:
Provide world-class, memorable customer service and create a warm welcoming environment for all who visit us. Collaborate with the Retail Director and fellow sales team to achieve shop sales goals.
Share the stories of our makers and artists and our NK Collection point of view with clients - provide the “why” behind what we do and what we carry. Facilitate sales with a professional consultative approach and leverage available systems with accuracy. Remain flexible, communicative and solution focused and act as a liaison across business functions to ensure positive customer outcomes.
DUTIES INCLUDE:
Greet and graciously assist clients with focused attention to creating a high-end customer experience sharing the stories of our makers and artists
Facilitate sales using our point-of-sale system STORIS, closing out sales orders on a daily basis.
Assist the trade and sales teams by fielding questions about the Nickey Kehoe Collection, providing fabric and finish samples when requested
Reply swiftly to client inquiries via email or phone
Assist in the upkeep of the visual experience and merchandising in the NK Shop, ensuring fresh, tidy, organized, and photo-ready displays and vignettes
Ensure that products leaving the store are safely packaged and gift wrapped
Organize the paper, ribbon, and ensure accurate labeling, logical placement, neat arrangement, and cleanliness
Other projects and tasks as assigned to meet the needs of the business.
QUALIFICATIONS & KEY ATTRIBUTES:
Previous sales experience, preferably in a retail environment
High-end customer service and the ability to remain graceful under pressure
Familiarity with POS and inventory tracking systems
Excellent communication skills both verbal and written
Aptitude for multitasking
Ability to retain and communicate product knowledge
WORKING CONDITIONS:
Physical demands associated with and that this position must be able to perform include extensive sitting, standing, walking, bending over, lifting & carrying heavily weighted materials (up to 50 lbs), to transport and stock furnishing, appliances, and more. Must be able to bend, stoop, and climb to reach materials (must be able to climb a step ladder).
As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.
Upon request to ****************** and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
Salary Range: $21- $30/ hour
Seasonal Sales Associate
Key holder job in New York, NY
Job Title: Temporary Pop-Up Sales Associate
Pay: $24/hour + 2% commission
Schedule: Full-day shifts (Mon-Sat 10am-7pm, Sun 11am-6pm)
Duration: Now through December 31, 2025
About the Role:
We're hiring two Sales Associates to support a luxury home pop-up store in Manhattan. This is a great opportunity to work in a high-end retail environment and connect with design-minded clients during the busy holiday season.
Responsibilities:
Deliver an exceptional client experience and drive sales
Support daily store operations and visual presentation
Manage transactions and ensure smooth order completion
Build strong customer relationships with a client-first approach
Qualifications:
Strong sales skills and engaging personality
Previous experience in luxury or high-end retail
Home furnishings or interior design background preferred
Must be available for full shifts, including weekends
Commission Structure:
2% commission paid monthly on closed orders (delivered or picked up)
Williamsburg Sales Associate
Key holder job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx
Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring
Key holder job in New York, NY
Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring Sale Associate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York.
We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
· Welcome and acknowledge customers as they enter the store.
· Have excellent product knowledge, providing accurate information of the features and benefits
· Extensive proven experience in Made to Measure and Bespoke Tailoring
· Determine the needs of the customer and deliver supportive advice.
· Maintain a high level of personal presentation in line with company dress code.
· Strong interpersonal skills and the ability to adapt service requirements to the customer.
· Support the store to achieve company budgets through the achievement of your KPI's.
· Protect the company's profit by selling maintaining stock accurately.
Requirements
· Experience in the luxury or tailoring industry.
· Confident to approach and interact with customers with care and understanding.
· Experience working with tailoring and styling.
· Proficiency in pinning and alterations.
Weekend Retail Sales Associate
Key holder job in New York, NY
French Corner is an apparel and fashion company located in New York, NY. We offer a wide selection of luxury brand clothing and accessories for women with a loyal customer base. Our team is dedicated to providing exceptional customer service and ensuring a unique shopping experience for all our customers.
Role Description
This is a part-time on-site role for a Weekend Sales Associate (Saturday, and Sunday required plus one weekday). Associate would be on schedule for full day shifts (10AM-7PM). The Weekend Sales Associate will be responsible for styling and assisting customers with their purchases, operating the cash register, restocking merchandise, maintaining the store's appearance and cleanliness, and providing exceptional customer service.
Qualifications
Fashion and styling knowledge
Excellent customer service skills
Strong verbal communication skills
Ability to work well in a team environment
Basic math skills and comfort with operating a cash register
Prior experience in retail sales is a plus
Availability to work Saturday, Sunday and 1 weekday from 10AM - 7PM
This position is great for somebody looking to increase their fashion styling, sales, and customer service abilities. We are looking for a long term candidate to join our team. We look forward to hearing from you.
Sales Associate
Key holder job in New York, NY
We are seeking full time Sales Associates for our boutiques.
Benefits:
60k to 65k annualized salary - calculated by adding hourly pay + monthly commission (not bonuses)
2 x annual bonuses (year end and fiscal year end)
17 pooled PTO and Sick days, to start
7 paid Holidays off
9 working Holidays paid at time and half
PPO Medical/Dental/Vision benefits eligible after 30 days
Clothing Allowance
Commuter Allowance
401K
Relevant Experience:
2-3 years in Boutique retail sales (preferably in rtw apparel)
High-end clienteling
Understand and utilize POS system
Online and phone order fulfillment
Responsibilities:
Gain knowledge of merchandise
Introduce store and educate customers
Recognize clients and purchase tendencies
Maintaining brand image (model clothes)
Merchandise display
Stock Management
Report to store manager
Skills:
Excellent customer service
Excellent written and verbal communication skills
High motivation and drive
Art education or interest
We are an Equal Opportunity Employer. We thrive to be a long term employer of choice.
Sales Associate
Key holder job in New York, NY
**Please apply via the instructions at the bottom of this post, not via LinkedIn**
Isalis is a multi-brand, trend driven, women's clothing boutique with locations in San Francisco and New York. We curate the best, sought after brands, to style with our own private label. Our stores should feel like you are stepping into your dream closet and our goal is for our staff to make you feel like you are shopping with a best friend.
We are looking for people with strong retail sales experience & customer service skills, who have an interest in women's apparel. If you know how to approach people, keep a conversation going, recommend/style products and hit sales targets, then this job is for you!
THE QUALIFICATIONS
A strong sense of individual style
An client-centric approach to styling a unique range of clientele
A passion for authentic connections and relationship building
A desire to thrive in a high performance sales environment
A strong sales intuition - you know when to push and upsell
Worked in retail or service related industries
A strong work ethic and the ability to autonomously manage responsibilities and workflow
A relentless ability to close larger sales
THE ROLE
Sell clothes and gain client confidence and loyalty through renowned styling expertise and authentic engagement with clients
Be an expert on product and brand knowledge; keeping up on new arrivals, new brands and latest market trends
Exceed sales goals daily, monthly, annually by helping clients find what they love through suggestive selling and building outfits that clients can't live without
Create the store energy, setting the tone for the customer experience from entrance to departure
Maintain and exceed in-store presentation standards of merchandise and cleanliness, ensuring the right product is in the right place in the right quantities
Accurately and efficiently process transactions while treating product with care and delivering a world-class client experience
Use the register as a moment to further connect and identify upselling opportunities
Mitigate theft opportunities through hands-on customer service involvement
THE PERKS
Experience-based pay and performance based pay increases.
Product Discount - Discounts on Isalis products
Set Your Schedule - We will partner with you to align to your availability and preferred working hours (some limitations will apply)
Career Progression - Our boutiques are a great place to kick start your retail career. Our leadership team is committed to your career growth and ambitions. We are prioritizing candidates who want to grow into Management quickly!
AVAILABILITY AND COMMS
Seeking candidates looking to commit at least 15-25 hours weekly, with some regular weekend availability. Open and flexible to discussing availability for the individual.
When not on site, we expect you to stay up-to-date with company communications and respond timely via email, text and Slack.
TO APPLY:
(If you're applying via LinkedIn, please also follow these steps below.)
Please email your resume and a cover letter to **********************. In your cover letter, please include:
Why you believe you're a great fit for this role, including any relevant experience
Any pre-scheduled time off in the next 3-6 months
Your general weekly availability (days/times you're unavailable)
The number of hours per week you're hoping to work
Additional Info:
Pay rate will be based on experience
Weekend availability is required
Experience in retail apparel sales is preferred
We are currently prioritizing candidates with:
Availability during Thanksgiving week
Availability during the December Holidays
Luxury Sales Associate
Key holder job in New York, NY
Scully & Scully, the prestigious Park Avenue store is expanding and seeks an enthusiastic individual who is a quick learner and enjoys selling. The ideal candidate should have previous luxury retail experience, be a college graduate and have the ability to:
Provide the highest levels of customer service
Build and maintain a loyal client base
Foster client relationships utilizing appropriate communication tools - phone calls, handwritten notes and emails
Follow-up with clients in a timely manner
Promote the Scully & Scully name and products
REQUIREMENTS
Proven ability to achieve sales goals
Strong organizational and communication skills
Proficiency with Computers
Ability to work independently and as part of a team
Experience in luxury retail or wholesale sales preferred
WE OFFER
401(k)
Commission in addition to Base Salary
Health insurance
Employee discount
Paid vacation and company paid holidays
Paid Sick Days
Opportunity for advancement
Please reply with your resume in Word or PDF format.
Part-Time Sales Associate - SoHo
Key holder job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Sales Associate reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
Support a positive work environment
Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
Support performance initiatives set out by Store Management
Attend and participate at store meetings as required by the business
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management
Protect all company assets including cash handling, inventory etc.
Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Strong organizational skills, writing and communication skills
Comfortable and savvy with computer technology and software within PC and iOS platforms
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Retail Merchandiser Team Lead
Key holder job in Weehawken, NJ
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $19.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
Sales Associate
Key holder job in Yonkers, NY
Are you passionate about technology and helping others find the perfect mobile solutions?
At NY Clark, Inc., we're seeking motivated and personable Sales Associates to be the face of our retail team. As a key part of our customer experience, you'll help people stay connected by guiding them through the latest in mobile technology-from phones and accessories to service plans and setup.
What You'll Do:
Engage with Customers: Greet shoppers, understand their needs, and recommend the best mobile devices, plans, and accessories.
Drive Sales: Promote new products and current deals while working to meet and exceed daily and monthly sales goals.
Stay Informed: Keep current with mobile tech trends, product updates, and promotions to provide knowledgeable recommendations.
Support Customers: Help with product setup, troubleshooting, billing inquiries, and general service questions.
Collaborate with Team: Work alongside other sales associates to foster a high-energy, team-driven environment.
What We're Looking For:
Previous experience in retail or sales is a plus, especially in mobile or consumer electronics.
Friendly, approachable personality with excellent communication skills.
High school diploma or equivalent required; college experience is a bonus.
A passion for technology and helping others find the right solution.
Ability to work flexible hours, including weekends and holidays.
What We Offer:
Competitive Pay: $17-$21/hour
Ongoing Training: We set you up for success with in-depth onboarding and mentorship.
Employee Discounts: Get exclusive pricing on phones and accessories.
Growth Opportunities: We promote from within-advance into leadership or management roles!
Supportive Culture: Be part of a close-knit, energetic team where your wins are celebrated.
Retail Sales Associate
Key holder job in Paramus, NJ
THE TEAM
The mission of the Retail Team is to deliver world-class client experiences.
THE OPPORTUNITY
Aritzia is growing, which means our Retail Team is expanding too. This is a unique opportunity to be part of delivering Everyday Luxury to everyone who loves (and will love) Aritzia. As a Style Advisor, you'll exude world-class sales and service expertise in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.
THE ROLE
As the Style Advisor, you'll:
Sell clothes and earn customer confidence through unparalleled styling expertise
Deliver world-class experiences by creating meaningful, memorable moments
Help ensure our boutique environments feel inspiring and that product is easily accessible
THE QUALIFICATIONS
The Style Advisor has:
A great sense of style
An understanding of Aritzia's fundamental brand, aesthetic and values
Passion for fashion and styling
Desire to provide excellent service and outstanding customer experiences
Commitment to learn and apply Aritzia's values, business, and leadership principles
No previous retail experience is necessary
THE PERKS
Some of the industry-leading benefits you'll receive while working at Aritzia:
Competitive Pay Package - We're committed to performance-based pay increases.
Product Discount - We offer a 40% discount on all our Everyday Luxury product (online and in store)
Set Your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).
Career Progression - We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.
Aspirational Workspace - We consider every design detail to connect to the energy of the culture.
Health & Safety - We take industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols and cleaning supplies
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Part-Time Sales Associate (American Dream)
Key holder job in East Rutherford, NJ
Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.
Responsibilities include but are not limited to:
Able to execute Client Experience Expectations, ensuring brand's goals are met for every client interaction
Able to manage client expectations
Able to learn and adhere to operational processes
Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base
Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably
Support all operational tasks as needed-being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Operations Supervisor when interacting with merchandise
Support visual floor moves and maintain visual standards as needed
Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY
Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately
Qualifications/Skills:
Bachelor's or relevant degree preferred
1-3 years of experience in sales or customer service
proficiency in a second language other than English is a plus
excellent communication skills
knowledgeable on trends and adept with styling
genuine curiosity to build long term relationship with clients
excellent storyteller
strong organizational skills
We are an Equal Opportunity Employer M/D/F/V