Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
Purpose of Role
Step up. Lead the floor
As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.
Your Impact
We count on our Sales Keyholders to:
Ensure all teammates provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well-stocked
Open and close the store when necessary
Support in driving sales and retail/omni KPI target achievement
Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
Provide in-depth information related to a wide portfolio of technical products
Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
Build Athlete loyalty through in-store experience, using various available applications
Effectively communicate with athletes, teammates, and leadership
Assume Stock Keyholder responsibilities as necessary
Perform other tasks as assigned by management
Requirements
To be considered for this role, you must meet these minimum requirements:
At least 18 years old
High school degree or equivalent
1+ year of retail/customer service experience
Local language fluency required; basic English is a plus
Available to work a flexible schedule; including evenings, weekends, and holidays
Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
Advanced selling experience and comprehensive industry understanding
Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
Strong communication skills
Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation
Benefits & Perks
Perks & benefits our Part-Time Associates receive:
Generous employee discount
Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
Work-Life Assistance Program to support health, personal, family or work-related challenges
High-energy environment, working alongside people who appreciate the power of a team
Opportunities for professional development and advancement
$18.50-$20.80 USD
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
$32k-36k yearly est. 4d ago
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Keyholder (Fashion Island)
Cinq à Sept
Key holder job in Newport Beach, CA
cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible
Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them.
ROLE OVERVIEW:
We are looking for an energetic and responsible KeyHolder who is passionate about people and fashion to join our team part time. This is a leadership position and will serve as the point person when the SM or ASM are not present in the store. Our ideal candidate is a team player that thinks outside of the box and uses in-depth product knowledge and styling advice to be an expert seller while cultivating and maintaining client relationships.
Key Responsibilities:
Store opening and closing procedures.
End of day reporting
Counting and handling cash deposits
Building loyal client base
Clienteling
Selling
Reaching individual sales goals
Demonstrating excellent customer service
Ensuring store has adequate supplies for the day
Overall cleanliness and tidiness of shop floor and stockroom
Maintaining store visual standards in line with brand guidelines
Assisting with receiving and putting away shipment
Replenishment of shop floor
Reporting to management team
YOUR PROFILE
1-2 years retail experience with a luxury retailer
Flexible availability
Ability to work at least 30 hours / week
Customer service minded with the ability to build relationships
Excellent communication skills both verbal and written
Ability to take initiative and be solution oriented
Energetic and passionate about people and fashion
Team player mentality with the ability to motivate others
$28k-37k yearly est. 1d ago
Entry-Level Sales Associate
Epicenter Socal
Key holder job in Riverside, CA
We are one of the fastest-growing customer acquisition and sales firms in the area. We have partnered with AT&T to expand its ROI across not just the local area but throughout the nation. We are seeking a Bilingual AT&T Sales Agent to join our team of exceptional individuals who possess high personal standards, the ability to manage accounts, and a commitment to adding value for our clients' customers.
The AT&T Sales Agent position is a role heavily focused on engaging with audiences and creating memorable customer service and sales experiences. In the AT&T Sales Agent role, your primary responsibility is to assess customer needs and foster a strong, mutually beneficial relationship between the customer and our client. If you have confidence in your ability to build relationships and uphold company standards for excellence, we have an exciting career opportunity as an AT&T Sales Agent for you.
*AT&T Sales Agent Responsibilities: *
* Present products and services directly to prospective residential customers utilizing promotional sales techniques and quality-focused sales methods
* Deliver engaging product presentations that positively impact the customer's lifestyle and current situation
* Act as a primary point of contact between new customer accounts and our clients to create and sustain a positive sales experience while driving new customer retention
* Communicate policy updates, upgrades, and product knowledge accurately and clearly
* Handle and advise customer accounts using a pre-vetted set of customers to qualify potential new customers
* Demonstrate proficient knowledge of products and services to drive opportunities for upselling
* Utilize organizational skills to track all customer interactions and file in accordance with our customer confidentiality requirements
*Preferred AT&T Sales Agent Qualifications:*
* Experience in customer service, sales, or applicable field is preferred is preferred
* Highly effective communication skills to relate to a diverse group of people
* Demonstrate a strong work ethic and possess a coachable attitude
* Competitive attitude with a reputation for always putting your best foot forward
* Ability to commute to and from our office location on a daily basis
* Passion for working in a collaborative, growth-oriented environment
* Desire to advance with an organization and learn sales
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 4d ago
Retail Associate
Teressa Foglia
Key holder job in Laguna Beach, CA
We are looking for someone positive, upbeat, engaging, and detail-oriented to join our Laguna Beach retail + studio team 2-3 days a week Friday - Sunday. Flexbility for weekends off with prior planning!
Engage with the local community to bring new clients and hat enthusiasts into the store.
Build strong client relationships through genuine conversations and personalized recommendations.
Assist customers with custom design ideas and guide the process.
Process sales transactions and coordinate order deliveries or pickups.
Maintain back stock organization and curate merchandise displays on the sales floor.
Collaborate with the team to keep the store clean, organized, and welcoming.
Support in-store events and attend off-site events as needed.
Manage inventory, coordinate deliveries, and input inventory into the company system on a weekly/bi-weekly basis.
Capture product photography of new one-of-a-kind designs.
Work closely with the production team to ensure the store is stocked with the latest designs.
Assist with shipping orders as needed.
If you love fashion, craftsmanship, and building connections, we'd love to hear from you!
$29k-36k yearly est. 1d ago
Keyholder
AG Jeans 3.5
Key holder job in Cabazon, CA
*Please attach resume*
AG Jeans is seeking a Part Time KeyHolder for its Desert Hills Outlet location.
The Operations KeyHolder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Operations KeyHolder consistently focuses on being effective and efficient while supporting the brand.
This position will report to the Store Manager.
Responsibilities:
Sales & Profitability:
Continually drive sales performance at store, by meeting or exceeding topline sales goals
Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)
Seek efficient and controllable operational expenses (shipping, supplies, etc.)
Human Resources:
Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members
Operations:
Ensure all company policies and procedures are adhered to including loss prevention measures
Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment
Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock
Support the operations team as necessary
Visuals:
Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager
Maintain impeccable visual standards for all product in store, both on the sales floor and back of house
Customer Service:
Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
Support and grow the clienteling program to meet or exceed company objectives
Additional Responsibilities:
Partner with peer stores and next level management to achieve company objectives
Responsibilities may change as deemed necessary in order to support brand initiatives
Requirements:
A genuine interest in the fashion industry
Knowledge of retail POS systems
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Sound understating of retail math and retail specific key performance indicators
Excellent communication skills
Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories
College education preferred
Some lifting required (up to approximately 25lbs)
Ability to climb ladders
Ability to work daytime, evenings and weekends
Travel (approximately 10%)
Benefits:
Hourly + Commission, Clothing Allowance
$27k-35k yearly est. 5d ago
Luxury Sales Associate
24 Seven Talent 4.5
Key holder job in Costa Mesa, CA
Job Title: Sales Associate - Luxury Boutique
Compensation: $27/hr + Bonus
Hours: Full-time, 40 hours/week
Availability: Must have full open availability
A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment.
Responsibilities:
Provide exceptional client service and maintain strong product knowledge
Support clients with styling, fit guidance, and personalized experience
Drive sales while maintaining brand standards
Replenish and maintain sales floor presentation
Assist with fitting rooms and support a women's clientele
Collaborate with the team to meet and exceed boutique goals
Requirements:
Prior luxury or premium retail experience preferred
Professional, polished, and client-focused
Comfortable supporting a women's luxury boutique environment
Must have open availability, including weekends and holidays
Strong communication skills and a team-oriented mindset
$27 hourly 2d ago
Entry-Level Sales Associate
Instep Management
Key holder job in Rancho Cucamonga, CA
We're a sales agency powerhouse taking the Inland Empire by storm, and we're looking for business leaders, entrepreneurs, and sales trailblazers ready to make a real impact. Join us as a *Telecommunications Sales Associate*, representing Frontier Telecommunications with style, smarts, and unbeatable service. Help neighbors connect to Frontier's internet, voice, and TV offerings-and become their go-to local tech expert.
As a Telecommunications Sales Associate, you'll be the friendly face and local expert customers turn to for smooth, stress-free support with Frontier's internet, voice, and TV services. Whether answering questions, resolving service hiccups, closing sales or just making someone's day a little easier, you'll do it all with the know-how and charisma. In this role, you'll connect with the Inland Empire community, turn tiny interactions into memorable brand and sales experiences, and become a trusted expert for all things Frontier.
*What Will I Be Doing as a Telecommunications Sales Associate?*
* Chat one-on-one with decision-makers, homeowners and renters to bring Frontier's reliable, high-quality products directly to their doorstep.
* Engage with customers and establish genuine rapport and trust to uncover their needs, pain points and lifestyle and position Frontier's products as the best fit.
* Deliver impactful product presentations that showcase features, benefits, and value in a way that drives buying decisions.
* Negotiate and close sales while ensuring each customer receives an exceptional experience from start to finish.
* Leverage relationship-building skills to create trust, overcome objections, and secure long-term customers.
* Achieve and exceed sales targets by consistently converting leads into paying customers.
* Maximize upselling and cross-selling opportunities to increase customer value and satisfaction.
* Represent Frontier as a trusted local sales expert in the Inland Empire, building brand recognition and loyalty.
*What Do I Need to Bring to the Table as a Telecommunications Sales Associate?*
* High school diploma or GED required; bonus points if you've tackled college coursework in business, communications, or a related field.
* Up to 2 years in customer-facing roles like retail or call centers-though entry-level rockstars with stellar people skills are welcome.
* Tech-comfy and ready to dive into new systems; quick learners with basic computer savvy shine here.
* Clear, empathetic communicators who can break down tech talk and make customers feel heard.
* Sharp troubleshooters who spot issues fast and deliver simple, effective solutions.
* Naturally helpful, cool under pressure, and committed to turning service hiccups into smooth sailing.
* Detail-driven and organized-you log it all, handle inquiries like a pro, and keep things accurate.
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 1d ago
Part Time Cashier (Store 184 Placentia, CA)
Ace Hardware 4.3
Key holder job in Placentia, CA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Customer Service
Project a positive representation of Ace Retail Group.
Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Clear customer checkout lines quickly and efficiently.
Answer and monitor all calls and pages promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Participate in store and Cashier meetings.
Front End Appearance and Upkeep
Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Call for cart pickups when necessary.
Inform management when merchandise returns need to be put away.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Cashier experience preferred. Customer service experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $16.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5 hourly 1d ago
Retail Key Holder
Francesca's Holdings 4.0
Key holder job in Chino Hills, CA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
This opportunity offers a starting wage of $18.00 per hour
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$18 hourly Auto-Apply 60d+ ago
Retail Key Holder PT
L'Oreal 4.7
Key holder job in Riverside, CA
SalonCentric KeyHolder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Sales Associate Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous PT Benefits:
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Team Member Competencies/Responsibilities:
* Wow the Customer - Consistently deliver exceptional customer service to Salon professionals
* Deliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
* Be an Expert - Gain essential product knowledge & share exciting beauty industry trends with our customers
* Collaborate - Work together in a positive team environment; achieve goals and priorities
* Grow and Develop - Commit to excellence and experience endless growth opportunities
* Act with Integrity - Always!
Requirements:
* Outstanding customer service and communication skills
* Retail or related experience strongly preferred
* Basic reading and math skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
Salary Range:
From: $17.30
To: $19.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$33k-39k yearly est. 15d ago
Key Holder
Everything But Water, LLC 4.4
Key holder job in Costa Mesa, CA
South Coast Plaza
The KeyHolder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.
RESPONSIBILITIES
Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
Maintain brand standards around cleanliness, organization, and visual presentation standards
Demonstrate an understanding of sales goals and align behaviors accordingly
QUALIFICATIONS
2-4 years of experience in retail sales
1 year of supervisory experience
Availability must include nights, weekends, and holidays
Effective customer engagement skills
High level interpersonal and communication skills
Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.
Salary Range:
$19.00 - $22.00
STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!
Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.
Everything But Water is an Equal Opportunity Employer.
$19-22 hourly Auto-Apply 6d ago
Key Holder
Club Monaco
Key holder job in Costa Mesa, CA
Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.
Overview
A KeyHolder will develop professional skills that will contribute to the financial growth of the company. He or she will be responsible to support the goals of the company and the individual store. They are expected to deliver on the company's customer service expectations, operational and loss prevention procedures, and people development process. They will assist managers with their responsibilities in order to meet the standards and expectations of their roles, which may include merchandising, inventory or employee experience related functions.
Responsibilities
Customer Experience
Protect the customer experience in all areas
Help achieve clienteling and data capture goals in order to drive sales and maintain customer focus
Ensure daily monitoring and execution of sales
Provide a friendly and welcoming environment
Maintain a professional appearance consistent with established dress code and image guidelines
Maximize personal sales at all opportunities, including additional sales at cash wrap
Assist in conflict resolution with client issues
Communicate product and customer feedback to managers
Achieve personal SPH goals*
People
Support management team with training new associates on customer service standards and product knowledge
Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
Supervise and develop sales associates as necessary
Operational Standards
Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
Ensure strict compliance and adhering to the application of policies and procedure
KeyHolders will be able to process returns, but cannot execute employee purchases
Assists the Management Team with inventory preparations and participate in the actual Inventory
Ensure operational integrity & asset protection compliance in day to day operations & practices
Visual Presentation/Store Maintenance
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, maintaining sales floor standards, and flips
Be knowledgeable of the store's merchandise, back of house and front of house layout
Skills and Requirements
Must have a minimum of 1-2 years of retail experience
Excellent interpersonal skills supporting a team environment
Strong English communication - verbal and written / Multilingual is a plus
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
Ability to recognize and react to changing work demands
Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
Goal oriented: ability to stay focused on creating winning results
Dedicated to high levels of Customer Service and Sales Productivity
On the job special projects that have developed depth of related experience an asset
Physical Demands:
Hours/days of work can be varied due to the demands of the business
Must be able to work shift standing and walking and able to lift approx. 20 lbs.
Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.
Salary:
$20 - $23
$20-23 hourly Auto-Apply 29d ago
Part Time Key Holder-Paseo Colorado
Brighton Collectibles 4.4
Key holder job in Pasadena, CA
company information Part-Time KeyHolder Mission: Create a warm and welcoming shopping experience that exceeds customer expectations. Why Brighton: * Iconic and timeless women's accessories brand * Nearly 50 years in business * Stable, privately owned, and debt-free
* Loyal customer following
information about the position
Employee Benefits:
* Competitive pay and incentives
* Monthly bonuses and contests
* Generous employee discount
Requirements:
* Retail leadership experience in fashion
* Strong styling and customer service skills
* Comfortable using social media
* Flexible schedule including nights, weekends, holidays
* Able to lift and move at least 40 lbs
how to apply
Please forward resume and Thank you for including Brighton in your career journey.
$32k-39k yearly est. 48d ago
Seasonal Key Holder
Michaels 4.2
Key holder job in Long Beach, CA
Store - LI-OCEANSIDE, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.50 - $23.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$17.5-23 hourly Auto-Apply 35d ago
Keyholder
Fashionphile 3.9
Key holder job in Irvine, CA
FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the OpportunityWe're seeking a dedicated and dependable Keyholder to help drive success in our store. In this vital role, you'll support daily operations, take responsibility for opening and closing procedures, and ensure every customer receives an exceptional experience. This is a great opportunity to grow your career and become part of our O.N.E FASHIONPHILE Team-where we embrace a one team mindset, stay nimble through change, and prioritize effective communication. Responsibilities include:
Creating best in class luxury experience customers
Achieving sales goals, conversion expectations, KPI's and all service responsibilities
Supporting the sales floor coverage and any other call to action customer service duties that may arise
Handling customers' concerns and issues in a professional manner
Clienteling: Follow through on all assigned targeted outreach data lists (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention
Operational Excellence: Duties to include the processing of goods for Authentication, Procurement, Visual Display, store cleanliness standards, Returns, Order Pick Ups and Selling. Opening and closing the store, all cash handling functions and supply orders
What We're Looking For
Minimum of 3 years working in a fast paced retail or customer service environment
1 year of leadership experience in a professional environment is preferred.
Excellent client service and communication skills
Comfortable with flexible work schedule to meet the needs of the business
Tech savvy with the ability to work with multiple tech devices, google drive and apple products.
Knowledge of Sales force a plus
Working with luxury handbags, accessories or fine jewelry and watches
What We Offer
Medical, Dental and Vision Coverage
FSA options for Medical, Dependent Care & Commuter Benefits
Paid Time off, Paid Sick Time, and Paid Holidays
401(k) with generous match program
Free Life Insurance and AD&D
Long-Term Disability Insurance
Employee Discount
Pay Rate: This position begins at $21/HR for all New Hires into FASHIONPHILE's Irvine, CA location. This role is also eligible for uncapped commission.
FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].
$21 hourly Auto-Apply 40d ago
Key Holder -- #450 Riverside
Earthbound Holding LLC 4.0
Key holder job in Riverside, CA
Job Benefits:
Hourly wage
401K available
Positive, fun work environment
Job Responsibilities:
Keyholders are in charge of:
Assisting the 1
st
assistant and manager with all day-to-day operations of the store
Making sure the floor is properly merchandised with freight to floor within 48 hours
Inventory control and banking responsibilities
Completing all tasks assigned to them, such as, but not limited to:
Housekeeping duties
Stocking and pricing products
Job Requirements:
Must be a great salesperson
Ability to work a flexible schedule and have dependable transportation
Possess a personality that supports efficiency and a
can do
attitude.
Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
$27k-35k yearly est. Auto-Apply 60d+ ago
Hole In One Mini Golf Part Time Key Holder
Hole In One Mini Golf
Key holder job in Aliso Viejo, CA
Job Description
Course KeyHolder - Hole in One Mini Golf
KeyHolder
Type: Part time
Pay: $22.00 per hour
We're on the lookout for a passionate, detail-driven, and high-energy KeyHolder to help lead daily operations at our mini golf experience. In this role, you'll be a vital part of the leadership team, ensuring every guest has a seamless, exciting, and unforgettable time on the course.
As a KeyHolder, you'll assist in overseeing the team, maintaining the facility, enhancing guest satisfaction, and supporting overall business performance. You'll lead by example, keep things running smoothly, and bring positive energy to every shift.
Responsibilities
Customer Experience
Create the Vibe: Lead by example to create a welcoming, friendly, and inclusive environment. Foster an inclusive space where employees feel respected and are able to perform at top levels.
Guest Service: Ensure all employees are providing guests with exceptional service throughout their visit. Deliver and model exceptional guest service, turning good visits into great ones
Conflict Management: Handle minor conflicts or escalations with professionalism and a solutions-first mindset
Leadership and Team Development
Team Development: Assist with training, coaching, and providing feedback to team members
Decisive & Adaptive Leadership: Quickly takes initiative, making informed decisions with agility and confidence in a fast-paced environment.
Champion of Employee Growth: Committed to helping create a positive, supportive workplace, advocating for team development and actively promoting individual growth and career progression.
Exceptional Communication: An excellent communicator who can clearly and effectively convey expectations, provide constructive feedback, and inspire the team to achieve their best.
Team Player: Jump in wherever needed-whether it's assisting guests, resetting props, or solving small hiccups
Team Experience Uphold brand standards and ensure every shift is smooth, efficient, and fun
Daily Operations Management
Daily Operations: Open and close the venue as scheduled, ensuring all equipment and areas are safe, clean, and operational.
Management Support: Support the management team in leading and motivating staff during daily operations
Ticketing Platform Management: Experience with monitoring and successfully managing our ticketing platform to ensure that all ticket sales and inquiries are addressed in a timely manner.
Course Overview and Maintenance: Monitor and maintain the mini golf course, concessions, and general facilities. Understands the importance of taking quick action when identifying facilities maintenance issues.
Safety Compliance: Ensure compliance with safety, sanitation, and operational standards.
Inventory Management: Helps manage all aspects of inventory for the experience including efficient merchandise management and loss prevention.
Policy & Procedure Compliance: Ensures the team adheres to all company policies, procedures, and directives, maintaining a well-organized and compliant operation.
Financial Responsibility: Helps manage the store's financial performance, including budgeting, expense control, and revenue generation, to ensure profitability and sustainable growth.
Event Leadership & Collaborations
Venue Events: Coordinate and manage private events, birthday parties, and group bookings.
Marketing Partnerships: Collaborate with marketing and sales teams to drive event attendance and revenue.
Campaign Management: Support promotional events, seasonal campaigns, and guest engagement initiatives.
Community Engagement: Maintain active communication with the community and guests via social platforms, email, or in-venue activations.
Qualifications
2+ years of experience in hospitality, attractions, entertainment, or customer service management.
Strong leadership and interpersonal skills.
Proven ability to manage operations and lead a team in a high-traffic, guest-facing environment.
Excellent problem-solving and communication abilities.
Available to work evenings, weekends, and holidays as needed
Reliable transportation to work.
Must be eligible to work in the US.
Must be 18 years of age or older
Ability to stand and walk for extended periods of time.
Comfortable working in dim lighting, confined spaces, and themed environments that may include fog effects or light/sound elements
Ability to move and lift up to 50 pounds
Available to work evenings, weekends, and holidays as needed.
Availability requirements
20-32 hours, up to 5 days per week
Willingness and ability to work flexible hours, including nights, weekends, and holidays, to meet the dynamic needs of the store and peak days of the business
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all responsibilities, tasks, and duties
As a committed advocate of equal opportunity, we uphold a steadfast zero-tolerance policy against all forms of discrimination or harassment. We unequivocally reject any bias or mistreatment rooted in factors such as race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other safeguarded attribute as delineated by pertinent federal, state, or local legislation.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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$22 hourly 21d ago
Roark Key Holder - Irvine
Olukai-Kaenon-Melin-Roark
Key holder job in Irvine, CA
Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We're looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Irvine retail store.
As KeyHolder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The KeyHolder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The KeyHolder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Part Time (29 hours or less per week) - 1
Areas of Responsibility
Operations/Sales/Customer Service:
Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Open and Close the store following standard operating procedures for this process
Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Bachelor's Degree preferred
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark's product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Manage inventory and ensure the retail store is well-stocked at all times
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Experience and Qualifications:
Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
Computer skills to include operating POS sales (Shopify)
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Shows elevated communication skills and can tailor style to suit the audience.
Innate guest centric mindset.
Ability to engage with new customers and build immediate and lasting rapport.
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Creative and adaptable team player with a winning and positive attitude.
Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Competitive compensation package (hourly with benefits)
Discounts on the latest Roark Revival
The hourly rate range for this position is $19.00 to $21.00; the hourly rate is based on the experience that you bring to the position
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
$19-21 hourly 49d ago
Toys"R"Us Key Holder
Gomart 4.0
Key holder job in Cerritos, CA
Job Title: KeyHolder
FLSA: Hourly
Reports to: Store Manager
ABOUT US: Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, NIQUEA.D, Snoozimals and Tiny Headed Kingdom. We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit **********************
Our Values: We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business.
Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
Integrity and transparency: How we show up in everything we do matters to us.
Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.
Overview: This role is a part time role and is responsible for opening and closing the store, managing and the cash register. Their main duties include assisting customers and manage sales, plus ensure the store is organized.
Essential Functions:
Sales & Services
Greet every customer on entry
Execute Five Steps to a Sale at every opportunity
Offer current promotions and special offers
Operate the Point of Sale system accurately
Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders
Maintaining the Store Environment
Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy
Receive and place new shipments
Reset features and promotions as directed
Complete regular housekeeping tasks
Opening & Closing Procedures
Open and/or close the store as scheduled
Prepare cash bank at opening
Prepare and make nightly cash deposits at closing
Complete opening or closing checklist for every shift
Requirements
Qualifications/Basic Job Requirements:
· One year of retail experience (or experience related in this field)
· Enthusiasm about being an impactful and innovative leader
· Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
· High integrity, accountability, reliability, and responsible individual who is open to feedback
· Create an exciting shopping experience by staying connected with the customer needs
· Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
· Basic computer skills, POS system and Microsoft office
· Able to perform basic math functions
· Flexible and strives in fast paced environment
· Attention to detail
Job Posting Information:
· Pay Rate: see below at bottom of posting
· Part time
· Up to 20 hours per week
· Weekends as needed
· Evenings as needed
· This posting will remain open until filled. You are encouraged to apply early.
Benefits:
· 401K retirement plan
· Employee discount
· Flexible schedule
This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.
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PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is frequently required to use hands to finger, handle, or feel.
- The employee is required to stand; walk; reach with hands and arms.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate.
Physical and Mental Requirements/Work Environment:
Retail Store Environment
The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
_ Color Perception (Red, Green, Amber)
X Seeing
X Clear Speech
X Touching
X Hearing/Listening
X Finger
X Hand
X Dexterity
X Climbing
_ Ability to Mount/Dismount Forklift/Truck
X Pushing/Pulling
X Lifting (up to 30 pounds)
X Carrying (up to 30 pounds)
_ Driving (local/over the road)
X Ability to move distances within and between locations/offices
X Standing for long periods of time
Mental/Reasoning Requirements:
X Reading-Simple
X Reading- Complex
X Writing- Complex
X Writing-Simple
X Basic Math Skills
X Analysis/Comprehension
X Judgment/Decision Making
X Clerical
Work Environment:
X Shift Work
X Works Alone
X Works with others
X Verbal Contact w/Others
X Face-to-Face Contact
X Inside
_ Outside
_ Extreme heat
_ Extreme Cold
_ Mechanical Equipment
X Noise
_ Pressurized Equipment
X Electrical Equipment
X High Places
X Moving Objects
_ Fumes/Odors
_ Hazardous/Materials
X Dirt/Dust
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position.
Salary Description 17.00/HR
$27k-34k yearly est. 52d ago
FT Key Holder
Petpeople
Key holder job in Lake Forest, CA
At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for the communities in which we serve. We believe these products improve the health and well-being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long term relationships. Full Time Sales Associate KeyHolder models our Mission and Core Values. Striving to be the neighborhood place for natural foods and quality supplies for dogs and cats; engaging customers through sharing ideas and providing solutions to build lasting relationships. Additionally, KeyHolders act as the Manager-On-Duty in the absence of the Store Manager and Assistant Manager.
Ensure that each customer receives outstanding service by providing a genuine, friendly and entertaining experience. Approach and engage every customer in conversation using open-ended questions and active listening to determine their needs and provide them with appropriate item selections.
Maintain solid product knowledge and keep current with new product releases.
Demonstrate products and add value to every interaction.
Perform general housekeeping to maintain a clean, organized store.
Assist in processing shipment, replenishing product, merchandising and monitoring floor stock to ensure all product is priced, displayed and rotated correctly.
Complete transactions at the POS quickly and accurately.
Leave a lasting impression during every interaction; this includes carry out service.
Handle escalated customer service related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Manager.
Plan, assign and direct and complete work during shift including ensuring the accurate completion of all closing activities.
Carry out supervisory responsibilities in accordance with PetPeople policies/procedures and applicable laws.
Celebrate successes.
Love what you do!
You must have:
A love of pets and a genuine interest in animal nutrition and welfare.
Previous retail experience as a KeyHolder/Lead.
A strong focus on building customer relationships through excellent customer service.
Energy and enthusiasm.
Ability to act with honesty, integrity, fairness and mutual respect.
Ability to multi-task and work in a fast paced, multiple priority environment.
Ability to move merchandise up to 50lbs. frequently.
Communication and problem solving skills.
Ability to work varied hours/days, including nights, weekends, and holidays as needed.
At PetPeople, we are inspired to make a difference in the lives of pets and their people! Our team of pet enthusiasts entertains and educates to create a unique shopping experience. We are highly selective about the products we carry and fully stand behind everything we sell. We don't sell animals - we are deeply committed to supporting local non-profit animal related charities in the communities we serve.
We offer a competitive compensation and benefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.
The average key holder in Riverside, CA earns between $24,000 and $42,000 annually. This compares to the national average key holder range of $25,000 to $39,000.
Average key holder salary in Riverside, CA
$32,000
What are the biggest employers of Key Holders in Riverside, CA?
The biggest employers of Key Holders in Riverside, CA are: