Key holder/sales lead vs sales coach

Differences between key holder/sales lead and sales coach duties and responsibilities

Key holder/sales lead example responsibilities.

• Complete all major operational tasks such as store emails, manage payroll, as well as performing all POS system procedures.
• Demonstrate leadership in driving sales and profitability by achieving all establish store and individual goals.
• Operate POS cash register and count money in cash drawers to make sure the correction of amount.
• Conduct interviews, train new sales associates, process payroll, process scheduling, develop new sales, and support customers.
• Monitor reports dealing with markdowns, accountability, shrinkage, and merchandising for department order items for management evaluation.
• Start as a part time associate and are promoted to full time Keyholder within 90 days.

Sales coach example responsibilities.

• Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
• Prepare new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance.
• Analyze and recommend strategic plans for sales team, providing analysis and recommendations on ongoing team development and leadership.
• Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
• Create, edit and publish eLearning courses.
• Contribute to the success of REI by maintaining a working knowledge of REI products and services offer to customers.